Our rental property has been managed very well since 2014. All the staff have been brilliant and very helpful, especially Katie and Michaela. The office has successfully renewed the rental agreement for another year. We are very happy with the excellent property management arrangements.
Me and my husband we’re currently looking for a house. Our first viewings were on last Saturday with Scott. That was very good and positive experience. We requested to view just one property but as we mentioned that we’re coming from London Scott was so kind to book 7 different properties to show us locations and alternative houses. He was very professional but at the same time very understanding, helpful and knowledgeable. Thank you Scott for your help! That’s pleasure to do business with people like you! Bravo! ????????????
Richard Banks took the time one afternoon to view 5 properties and provide me with valuations. He was extremely professional and I received the valuations over email the next day. Excellent service! Would recommend very highly!
The most disgraceful customer experience I have had the misfortune to come across. A viewing arranged for 10am.... arrive at the house to find no one there. Call MICHAEL Graham’s office to be asked to wait outside the house and they will be back in touch.... 2 and a half hours later they still have not got back to us. Good job I didn’t stay waiting outside someone’s house....
If I was the seller I would be extremely annoyed that I had just missed out on a potential sale especially whilst the market is not very buoyant!!
Service is of an extremely high standard. I would say that the Bedford team is very hardworking and efficient and all work very well together. Head office should also be pleased with their performance, which I also rate as extremely high. Thank you.
Rental team is full of time wasters. Advertise properties that's not already on the market to attract potential renters so as to 'keep you posted if we have something that matches your search criteria'. Then, they'd call you every few days just to check if you are still looking for properties so that they keep it on their 'system' and 'if anything comes up would let you know'. They have nothing to actually offer you but just too much time on their side to waste yours. Finally after 5 attempts, had a property to show for, arranged a weekend viewing a few days before, and no notice whatsoever, on the day itself, when contacted a few hours before the viewing, cancelled the appointment and fobbed us off with some lame excuse of landlord had too much etc. We did contact to let you know.... Bla Bla Bla. No Ryan, no phone call and no email whatsoever from you to inform of the cancellation. It's always someone else's fault, market, weather, landlord, tenants but not themselves...cheers Ryan for wasting time.
Someone reviewing these guys 1 star by saying they sold my house very quickly. Just shows you, you can't please everyone. Fantastic estate agents and very professional team.
Received the key about a month ago. Sorry about the late review.Fantastic estate agents and very professional, friendly team. I would definitely recommend to anyone who is interested to buy or sell the property.
Keep it up guys????????