Michael Graham guided and supported us through a recent house sale. The team proved themselves to be creative, persistent and unfailingly professional and responsive. No hesitation in recommending them.
The most disgraceful customer experience I have had the misfortune to come across. A viewing arranged for 10am.... arrive at the house to find no one there. Call MICHAEL Graham’s office to be asked to wait outside the house and they will be back in touch.... 2 and a half hours later they still have not got back to us. Good job I didn’t stay waiting outside someone’s house....
If I was the seller I would be extremely annoyed that I had just missed out on a potential sale especially whilst the market is not very buoyant!!
Very happy with everyone at Haart Bedford. Everyone was very welcoming and friendly. All my questions and queries were answered quickly and professionally. The advice and service I received from their mortgage advisor Kyle Lovejoy-Carter was excellent. Overall very happy with the service and will be recommending Haart Bedford to my friends and family.
The guy dealing with our Letting Application was rude and did not care to help in slightest.
After move in date was agreed we got told 2 days before the move that it will be delayed for another two weeks. So had to stay in hotels as with new location didnt have friends or family around. Tried to contact Manager on few occasion for compensation but they did not bother to respond.
House state was not great either and they did nothing to improve it (even though their were managing the property).
My first ever house sale and Cooper Wallace were amazing. They were so positive and enthusiastic they knew we could put my property up for sale at a better amount than i thought and were confident it would sell quickly whereas another estate agent that viewed my property didn't aim high at all and didn't win my confidence over. So pleased i put my trust in Cooper Wallace as a week and a half later they'd got my property sold at the price they said i'd get. Always contactable, friendly, calming and reassuring. I know that i will always seek their assistance in the future and can't recommend them enough.