We went with Cooper Wallace to sell our Park Home because, on meeting Ben for an initial valuation, we were impressed with how genuine interested he was in both us and our requirements. We found everyone that we spoke to, Ben, Ethan, Connor and David very helpful and easy to get hold of. Communication was good and it was nice to deal with a small independent company. We would recommend Cooper Wallace without a second thought.
19 days ago
Mislead from the start, and was given false information through out our purchase and was let down several times.
Once completion was finally made 7 months later, we got given 1 set of keys when there was meant to be 2, which was fine at the time as Cooper Wallace said they'd sort it for us - after asking several times and was unresponsive to the last message I had sent - still to this day we only have 1 set of keys, and as far as we are aware to this day the keys are with someone else and not actually the seller himself.
I found for first time buyers Cooper Wallace was very unprofessional and hard to work alongside, which was a shame considering all the other reviews seemed positive which is why we chose to use them in the first place, however the experience was the complete opposite - maybe we just got unlucky!
I would not recommend this company at all and would certainly not use them again.
332 days ago