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  2. Hastings and Co - Borders Property and Legal - Kelso
Hastings and Co - Borders Property and Legal - Kelso Logo

Hastings and Co - Borders Property and Legal - Kelso

Closes at 10:00pm
The Property Shop, 28 The Square, TD5 7HH
Hastings and Co - Borders Property and Legal - Kelso are an estate agent in Scotland. They mainly list properties in TD5, TD12 and ML12. Over the last 6 months, they've listed 42 properties, with 17 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and Rightmove.

Opening hours

  • Monday 9:00am - 10:00pm
  • Tuesday 9:00am - 10:00pm
  • Wednesday 9:00am - 10:00pm
  • Thursday 9:00am - 10:00pm
  • Friday 9:00am - 10:00pm
  • Saturday 9:00am - 10:00pm
  • Sunday 9:00am - 10:00pm
View all details

Hastings and Co - Borders Property and Legal - Kelso Reviews (11)

Have you used this agent?
  1. 73% 5/5 Stars
  2. 0% 4/5 Stars
  3. 0% 3/5 Stars
  4. 9% 2/5 Stars
  5. 18% 1/5 Stars

S Morecroft

5/5 Stars
I've had to call up for advice on a couple of occasions and the service provided was fantastic. The reception staff are very polite and the lawyers are always quick to call back... Read more
16th Dec 2023 (17 weeks ago)

L Crowther-Wright

1/5 Stars
We used Hastings Legal to aid in our house move 2021/2022. Their website advertises them as being experts in across border conveyancing, which was one of the main reasons we chose to go ahead with them, along with their supposed ‘No key, no fee’ promise. Unfortunately neither of these things turned out to be true. Lia was our contact throughout the whole process, and it soon became clear that she was not qualified enough for the position. After an initially promising phone call and email where we were assured that both our English sale and Scottish purchase could complete simultaneously it later became clear that this would be harder than it was made to sound. Resulting in a significant amount of stress and emails from our side to try to better understand how Hastings were proposing to proceed with our purchase. The final blow was finding out that a large retainer had been recommended by our bank to complete the purchase, which had been completely missed by Hastings Legal. This only became evident to us a few days before we were due to exchange, at which point Hastings Legal then attempted to rectify with the bank, but only managed to cause the bank to threaten to completely withdraw the mortgage offer. Hastings then suggested we get in touch with the bank ourselves to try to change the banks mind. Needless to say our purchase ended up falling through on the day of completion due to this as well as the rest of our chain, something that has caused myself and my family an enormous amount of grief and stress over the last few months. This did not stop Hastings demanding their substantial fees for so called ‘work’ that they had apparently carried out on our behalf though. Throughout the process we were repeatedly made to wait days for any kind of answer to our queries and told to contact the seller ourselves to chase for information rather than them do it. Requests we made regarding the house purchase were ignored. We made recurring attempts to call Lia and were consistently told that she was ‘out at a business lunch’ or ‘would call us back later’, which never happened. We would later receive an email from her which did not fully answer our questions. The support we received was close to non-existent, definitely not a service worthy of almost £1k of legal fees. Overall our experience with Hastings Legal was absolutely atrocious and we are still investigating our options in terms of their liability regarding our house purchase. I would advise anyone considering using them to avoid at all costs.... Read more
23rd Aug 2022 (1 year ago)


5/5 Stars
The staff are friendly and welcoming. When it comes to business, nothing is too much trouble for these well trained and knowledgeable people. The fees are fair, reasonable and well laid out in advance and so no nasty surprises. If you are selling, the property department’s advertising material couldn’t be better. The legal department has all bases covered and swiftly solves any problems that crop up. I wouldn’t use anyone else!... Read more
23rd Aug 2022 (1 year ago)

Anonymous Homeseller

2/5 Stars
AVOID at all costs. Hastings offer poor service at a high price. Our house was on the market with Hastings for a whole year, with no advice from them. We then decided to go with a different agent but had to pay Hastings £300 termination fee (on top of initial marketing fees) despite the poor job. Their small print says you are tied to them forever until you pay this fee. We sold with the new agent, but lost money on it after a whole year of Hastings' poor service, bad record keeping and general incompetence. AVOID.... Read more
17th Jun 2022 (1 year ago)

S Brown

5/5 Stars
Very helpful, reassuring and friendly during difficult time for me. Kind regards Stan Brown... Read more
8th Jan 2022 (2 years ago)

C Elder

5/5 Stars
All the staff are lovely and very helpful. They go above and beyond to answer any questions. If they cannot answer right away, they reply as quick as they can. 100% recommend.... Read more
20th Dec 2021 (2 years ago)

A Brant

5/5 Stars
A great service this legal company.... Read more
15th Aug 2021 (2 years ago)

J Wilson

5/5 Stars
Hastings really provided an excellent service at every stage of our recent house purchase. Lia was always available and extremely knowledgeable whenever we had questions, proactively providing updates as required that meant we never had to chase anything. This was the first time we had purchased a property in Scotland where the process and terminology are quite different. We had many questions; Lia always took the time to patiently and thoroughly explain the process at every stage. This extremely high level of friendly and supportive customer service made the experience easy and enjoyable. We look forward to working with Hastings again in the future.... Read more
26th Apr 2021 (2 years ago)

Anonymous Homeseller

5/5 Stars
Professional service provided by all staff. Would use them again if required. Very happy seller.... Read more
3rd Mar 2021 (3 years ago)

Anonymous Landlord

1/5 Stars
Went because I needed help explained all this on phone was told to get someone in myself it would save me money and then come back did all this gave them all the information then they just wouldn't return my calls and I was unable to get in touch also lost all my paperwork. I asked about this letting it first but was told that was not a problem. Really bad customer service and diabolical attitude. Had heard some bad things but chose not to listern, in future that will change. Think twice.... Read more
28th Jan 2019 (5 years ago)

N Prior

5/5 Stars
Reliable, keep you in the picture all the way through... Read more
13th Sep 2017 (6 years ago)

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