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Home
Estate Agents in Putney
Hawes & Co - Wimbledon Village

Hawes & Co - Wimbledon Village

4.8

94 reviews

Closes at 6:00pm

6 High Street, Wimbledon Village, SW19 5DX

Hawes & Co Wimbledon Village are an estate agent in Putney. They mainly list properties in SW19, SW20 and GU4. Over the last 6 months, they've listed 41 properties, with 30 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 5:00pm
Sunday Closed

View all details

Hawes & Co - Wimbledon Village Reviews (94)

Have you used this agent?

M Thundercliffe

Was helped by a lady called Roxy who helped me get my dream cottage in one day! Absolutely lovely and quick, easy service. Couldn’t be more pleased.... Read more

20th Nov 2024 (22 days ago)

M F

Ria Lawrence and her team recently successfully handled a tenant finding service for my property. It was a very smooth process, with everything falling into place as planned. The team were flexible both commercially and through the process. Ria personally extended herself and went over and above out of hours over the weekend to resolve a potentially serious administrative problem affecting the whole chain. Brooke Cirelli was an absolute star where, through diligence, being thorough and prompt action, she averted serious problems resulting from flooding in a neighbouring property. I would certainly work with this team again!... Read more

20th Nov 2024 (22 days ago)

B Melling

We haven’t moved in yet but Roxy has been so helpful and friendly throughout process so far, updating us frequently with progress. It has made our renting experience far more enjoyable, would really recommend ????... Read more

18th Nov 2024 (24 days ago)

A Tate

Stephen , John and Lisette were great to deal with our new house purchase.... Read more

14th Nov 2024 (28 days ago)

J Bowman

Stephen Ashby and John Macco were very helpful and supportive with the sale of my house in Wimbledon village. Would highly recommend them.... Read more

1st Nov 2024 (6 weeks ago)

S Godhia

Ria Lawrence and Georgia White recently managed a tenancy changeover where I was the incoming tenant in a 2-tenant houseshare (joint AST). There were significant challenges with this process, many of which were clarified after further discussions with Ria. While some concerns were addressed, the experience was still far from ideal. Here's a summary of my updated experience: Deposit Handling: I was uncomfortable with the fact that Ria required the deposit to be transferred to the outgoing tenant before we could sign the contract. This felt like poor practice, especially since the outgoing tenant was not held accountable for leaving the property in a poor condition. However, Ria has clarified that this procedure was in line with their policies, which state that deposits must be transferred between tenants before finalising paperwork/before the outgoing tenant leaves. I feel this is a risky procedure, and feel Hawes & Co's process needs to be updated. Contract Access: I could not review the contract until after the deposit was transferred, which made me feel pressured. Ria mentioned I could have requested a draft earlier, but this wasn’t clearly communicated. Inventory and Cleaning Responsibility: Ria did not advise the outgoing tenant to clean the property before leaving or hold him accountable for any damages. After discussion, Ria clarified that Hawes & Co was not responsible for inventory management or cleaning, which fell outside their remit. While this is apparently in line with company policy, it was frustrating and resulted in additional cleaning and damage costs for the remaining tenant and landlord. The lack of clear guidance about these responsibilities contributed to an unprofessional experience. Outgoing Tenant’s Cooperation: We anticipated issues with the outgoing tenant, particularly around unpaid bills, but Ria did not assist with this. She explained that communication between tenants was beyond Hawes & Co’s role. While this may be true, more proactive support would have been appreciated. Ria has now raised this feedback internally to assess if they can better assist future tenancy transitions. Contract Issues: The contract drafted by Ria’s assistant, Georgia, had several mistakes, including missing clauses and incomplete rent payment information. Ria acknowledged these errors and corrected them after they were brought to her attention. However, this added unnecessary delays and stress. Communication Problems: Ria’s responses to questions about the contract were often incomplete, requiring multiple follow-ups. While she did answer some queries, it was frustrating to have to keep chasing her for full responses. Ria has since apologised for any communication gaps but maintains she addressed the key areas within her remit. I still believe clearer, more proactive communication would have helped resolve issues faster. Outgoing Tenant’s Accountability: When the outgoing tenant left the property unclean and damaged, he wasn’t held responsible. Ria clarified that the decision not to pursue him for damages was made by the landlord, not her. I still feel that more could have been done to ensure the outgoing tenant was held accountable. Key Handover Issues: After signing the contract, there were issues with the key handover. The concierge wouldn’t release my keys because Ria hadn’t informed them. Ria has since apologised, explaining that she missed the initial email about the key release. She took action the next day to resolve the situation and offered a refund equivalent to one day’s rent as a goodwill gesture, which I really appreciated. In summary, while Ria and Hawes & Co have addressed some of the concerns I raised, the process was still stressful and poorly handled. I appreciate the clarifications and apologies provided, but my overall experience was marked by a lack of proactive support and professionalism during key stages of the tenancy changeover. I would caution anyone considering working with Hawes & Co to clarify expectations upfront and ensure all parties are aligned on roles and responsibilities.... Read more

24th Sep 2024 (11 weeks ago)

A Oram

I recently had a terrible experience with Hawes & Co in Wimbledon Village. I was dealing with Janine in the Lettings team and everything was going great until she left. I was supposed to move in to a property however Hawes & Co never sent me the tenancy agreement to sign and still hadn’t sent it a month and a half later! They kept telling me they would send it and made up various excuses about the landlord not having an email address etc but I never received it and in the end I couldn’t wait any longer as me and my child needed to move out of our current place so I asked them to return my deposit and they refused (even though this was their fault and they’d never sent me the tenancy)! I’ve tried raising a formal complaint but had no response and everyone I’ve tried to reach out to is now ignoring my calls and messages.... Read more

18th Jul 2024 (21 weeks ago)

J Walsh

Stephen Ashby and John Macco of Hawes and Co, Wimbledon Village, recently helped us with the sale of our property in Edge Hill and I cannot recommend and thank them enough. Their advice and support was invaluable throughout the process.... Read more

18th Jun 2024 (25 weeks ago)

S Stygar

Janine went above and beyond. Helped us all the the renting process and patiently explained all the steps.... Read more

5th Jun 2024 (6 mo. ago)

V Morrison

Stephen Ashby was always efficient, responsive, helpful and charming during our recent house purchase in Wimbledon Village. Thank you, Stephen.... Read more

31st May 2024 (6 mo. ago)

M Soutter

Ria and her team recently worked on finding new tenants for my flat. Everyone was extremely supportive and helpful and they were a delight to work with. Responses were prompt and their valuation, assessment of the property and action in getting people to view the property was both professional and of a high standard.... Read more

30th May 2024 (6 mo. ago)

A T

It was a pleasure to deal with Janine at Hawes & Co Wimbledon Village. We didn't have enough time to find a new place and she helped to make the process smooth and fast. She has answered all the questions fast and was very helpful, and friendly. I highly recommend her.... Read more

29th May 2024 (6 mo. ago)

R Cook

Janine Morse was extremely helpful in helping me find and move into my new property. Efficient and hard working. She also listens which is rare for an estate agent. Highly recommend.... Read more

29th May 2024 (6 mo. ago)

J Shaw

Janine helped my girlfriend and I secure our dream flat in Wimbledon - she was transparent and efficient throughout the process and it was overall a mainly stress free experience!... Read more

29th May 2024 (6 mo. ago)

M Hanbury

Janine helped us find a home that we have loved settling into over the last month! She was kind and helpful with the process and we are very grateful for her service. Her colleagues were also very helpful whenever I rang into the office to get help with signing documents and answering any other questions I had... Read more

20th May 2024 (6 mo. ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.