Back

Explore my area
Home toolkit
News & guides

Estate agents by area
Sold house prices by area

Estate Agent Valuation
Request an in-person valuation with an agent to discover your property's true market value.
Online Valuation Tool
Get a free instant estimate of your home's value.
EPC Checker
Find out if your home has a valid Energy Performance Certificate.
Listing Monitor
Already on the market? See how your online property advert is performing.

Selling guides
Estate agent guides
Mortgage advice
Conveyancing guides
Property news

See All News & Guides

Selling guides

Estate agent guides

Mortgage advice

Selling without paying off mortgage

Conveyancing guides

Property news

Latest market news

Agent shortlist

HouseWorth

Is this your branch? Claim your page here.

Home
Estate Agents in Exeter
Hellier Ridley - Exeter

Hellier Ridley - Exeter

4.5

25 reviews

Opens tomorrow at 9:00am

Elmbrook House, New North Road, Exeter, EX4 4LA

Hellier Ridley Exeter are an estate agent in Exeter. They mainly list properties in EX4, EX6 and EX5. Over the last 6 months, they've listed 2 properties, with 2 currently on the market. Most of the properties listed have 5 or more bedrooms. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday Closed
Sunday Closed

View all details

Hellier Ridley - Exeter Reviews (25)

Have you used this agent?

All (25)

Seller (0)

Buyer (0)

Landlord (1)

Tenant (18)

General (6)

N BABY

Great service and very easy to communicate with. The team is professional, responsive, and made the whole renting process smooth and stress-free. Highly recommend!... Read more

Tenant

8th May 2025 (6 weeks ago)

Ö Yörüko?lu

William is a wonderful person. They were so helpful and kind during renting our first home in the UK. They are very trustworthy and they responded all of our messages immediately until we moved out and they helped us as much as they could. We were very lucky to find them. Thank you for everything.... Read more

Tenant

4th Mar 2025 (15 weeks ago)

T FULTON

I found Will to be very helpful and pleasant to deal with throughout all of my dealings with Hellier Ridley and would not hesitate to contact them again if I needed their services. Thanks very much.... Read more

25th Jul 2024 (10 mo. ago)

M Zanini

Great experience. William has always been super responsive even in non-working hours, and been very helpful both when started and ended my tenancy. 100% recommended and if I were to live in Exeter again I'd certainly look for properties managed by Hellier Ridley Ltd.... Read more

Tenant

28th Jun 2024 (11 mo. ago)

D Hennessy

Really proactive team, never had any issues getting maintenance or admin issues sorted. By far the smoothest experience I've had renting in Exeter - Thanks... Read more

Tenant

25th Jan 2024 (1 year ago)

K Akinboboye

We have a wonderful experience with Hellier Ridley. They have exceptional services from the day we contacted them about an advert for a property till we moved in/out. Thanks so much Hellier Ridley.... Read more

Tenant

14th Nov 2023 (1 year ago)

James

Great communication and cant fault a thing, thanks to Will for everything. Would definitely recommend.... Read more

13th Oct 2023 (1 year ago)

A Pearch

Enjoyed my tenancy from September 2022 to July 2023 with Hellier Ridley, nice company which sorted out problems as and when they arose. Ben was a real help throughout. Thank you to the team!... Read more

Tenant

7th Oct 2023 (1 year ago)

E Grace

PART 2/2 We also involved the council to inspect the disappointing house. Upon using a damp meter, she found damp in every room of the house (for reference we hit 999 damp in every bedroom - the scale only goes to 999). This later caused another housemate to get sick. We have a doctors note confirming that it was the damp in the house that caused this, but Ben (with his apparent medical license) refused to acknowledge that it was due to the house. This housemate was forced to take nasal steroids to fix her chronic cough that this caused, but is also still suffering the longterm affects of a skin pigmentation condition that will supposedly last up to 18 months. To confirm, this is all to do with the condition the house was in, and the fact we were simply dismissed is disgraceful. Upon the council’s visit, she sent both Hellier Ridley, the landlord and us, a copy of things that needed to be looked at and fixed within certain timeframes. I can confirm that after the month deadline, nothing had been done. In fact, no work was done to the house until after we moved out. So despite their argument that things were eventually ‘fixed’ - they were ‘fixed’ for the new tenants, meaning we still had to suffer the consequences for the duration of our stay. Note I use the term ‘fixed’ loosely here - since I think it is apparent from this list how capable they are of actually dealing with these issues. To provide specifics, Kelli (our lovely council woman) visited the property on the 7th March. The landlord then had until the 7th April to fix the leak in the lounge - with another clause that once fixed the area should be redecorated. Again, I can confirm it’s been redecorated for the new tenants - but we saw no signs or attempts of this whilst living in this property. The fact they have claimed to do so in emails after we requested compensation is a joke. Furthermore, they had until the 7th May to replace the windows in the first floor rear bedroom. This, also, was not done. We were also still living in the house, with one housemate constantly present at all times when the deadline came for the damp to be investigated. The 7th July passed, and nobody came. None of these deadlines were met. I feel no need to comment on how disappointing and ridiculous that is, because frankly, I’m fed up of repeating myself. Another matter that caused a lot of unrest was the state of the kitchen. As shown in the photos, there were holes in the wall, tiles missing etc. We were assured this would be fixed during the month of December, with all of us being asked to move out for the entire period (and still pay rent - but that’s another matter entirely), despite all of us having jobs here to ensure we could pay the rent. This meant we all had to take that long period of leave, with one housemate having to actually quit their job to accommodate this, only to be told merely days before that this work would not happen. These promises of the kitchen being fixed for it then to not be fulfilled for the rest of the tenancy, is quite frankly, disgusting. Living at 59 Danes Road, and experiencing the lack of customer service from Hellier Ridley was detrimental to all of us that lived there. Some suffered health problems, and, as a house that all suffer with mental health conditions, it made life at university exceptionally harder. The continuous empty promises and late replies caused a great deal of stress - and the general lack of care from both Hellier Ridley and the Landlord makes me question if any of them are truly in the right jobs. I would NOT recommend this company, unless you enjoy being thoroughly miserable!... Read more

Tenant

4th Oct 2023 (1 year ago)

S Tidy

PART 1/2- Part 2 on Housemates account. To say we are dissatisfied with our service from Hellier Ridley would be a gross understatement. If I could leave a review with no stars, I assure you I would. Not only was the house (59 Danes’ Road) a STATE when we first moved in (as demonstrated by the pictures below) - with the paint peeling off from how damp the house was (we will come back to this point), none of the cupboards or drawers cleared, the dishwasher leaking and still completely full, and also there was a damp patch on the ceiling of the lounge from a leak that had not been effectively fixed. The house had clearly not been cleaned, and when we gave our letting agent, Ben, a list of things we wished to be fixed, it made no difference. One of my housemates then took it upon herself to clean and paint the house (with permission) to make living in 59 less depressing. She was admittedly refunded for the materials, but making these changes and having to decorate a student house is both unacceptable and, quite honestly, laughable. Ben was consistently slow in his responses, something that brought a great deal of frustration to the house. When he did respond, it was also often unhelpful and the problems were rarely fixed in what would be considered a reasonable timeframe. For example, a housemate was left without a lightbulb for four days after moving in, since they failed to check that the lamps provided already had one. I, however, cannot call that a shock considering it seems they failed to check the house in general. Communication was not entirely Ben’s fault, however, as the Landlord seemed to be consistently on holiday. The leak in the lounge (that stemmed from the bathroom) became a consistent nuisance, with it having to be fixed multiple times. On each occasion it also took a few days for a maintenance person to come out and fix it, occasionally leaving the floor damp and therefore the lounge unusable due to the incessant dripping during these periods. Furthermore, despite telling them it was a problem since the last time it got supposedly ‘fixed’ it had dripped consistently. I can provide both a dated video of the dripping, and screenshots of messages with Ben of us confirming the leak with him should you wish. You will see from those that Ben (as usual) promised to get something fixed and then failed to do so.... Read more

Tenant

4th Oct 2023 (1 year ago)

A Boronczyk

We had the pleasure to rent a house through Hellier Ridley Ltd for about seven years, and would highly recommend their service to anyone who would like to feel like home in their rented house. Will and Ben are professional and very responsive to any issues related to house maintenance. They always respected our privacy and they did the annual property checkups at times convenient for us. We loved to live in our rented house, thanks to Will and Ben. That house felt like home.... Read more

Tenant

3rd Mar 2023 (2 years ago)

C trowbridge

AWFUL. Do not rent off this company. Appalling. No care at all for the occupants of the rented houses. No urgency to sort any issues out. House not up to rental living standards and they have shown absolutely no care for us. Rude and arrogant. Do NOT recommend.... Read more

Tenant

11th Feb 2023 (2 years ago)

L Frw

I have had 2 tenancies with Hellier Ridley over the last few years and have nothing but positive feedback. I found them very helpful, friendly and always very responsive to any queries I had. My letting experience has been seamless and stress free throughout, including moving between properties. I highly recommend Hellier Ridley.... Read more

Tenant

17th Sep 2021 (3 years ago)

E Tortosa

Very efficient, helpful and responsive during our tenancy. Thank you very much!... Read more

Tenant

23rd Mar 2021 (4 years ago)

E Browse

I can not praise Hellier Ridley enough, outstanding service, super responsive and everything always dealt with efficiently and professionally. Other estate agents could certainly learn from Will and Ben! 5 stars well deserved and would recommend in a heart beat.... Read more

20th Jan 2021 (4 years ago)

P Strickland

It has been a pleasure to have lived in Room 4, 1 Pennsylvania Crescent, Exeter. I lived there from December 2017 until November 2020. When I moved in, the room had been deep cleaned, and outfitted with a new bed and fresh blinds. Throughout my tenure the public areas of the house were cleaned weekly and maintained to a very good standard, which made it very easy for the house mates to maintain the standard throughout the week. When there were problems with the heating, an email to the landlord’s agent received a speedy response and the issue was quickly resolved. Such issues arose only three times over the three years of my residence. The house mates throughout my residence all showed consideration for others, which made for a very easy and pleasant atmosphere in the house and particularly in the shared kitchen. Loos and showers were always fresh and well looked after by all. I can recommend 1 Pennsylvania Crescent unconditionally to all. A super place to live. Peter Strickland.... Read more

Tenant

30th Nov 2020 (4 years ago)

C Hunter

5* service, couldn't fault Ben or Will. Would highly recommend to anyone... Read more

7th Oct 2020 (4 years ago)

M Ferris

We rented through Hellier Ridley for nearly 4 years & they where a great estate agent to deal with. Very quick to deal with any issues that might pop up but otherwise just left you to make the house your home.... Read more

Tenant

2nd Oct 2020 (4 years ago)

B Hunt

Great service being our landlords for the year - good quality, personal and always quick to resolve problems.... Read more

12th Aug 2020 (4 years ago)

E Fear

Hellier Ridley were incredible student letting agents, Ben in particular went above and beyond for us and made our two years letting with them incredible. Thank you!... Read more

Tenant

11th Aug 2020 (4 years ago)

S m

We rented with Hellier Ridley for 5 years in 2 properties. They are very professional, personable and are quick to answer any questions or fix anything that may be needed. They appreciate general wear and tear and paid our deposit back immediately. They will be our first choice should we need the services of an estate agent again.... Read more

Tenant

3rd Mar 2020 (5 years ago)

K linsell

Ben, Helen and Will – you people are absolutely amazing. My two-year stay was very smooth, not a single issue – maintenance-related, or otherwise – that was not sorted out very promptly. The landlords who own the house have been incredible, and the rent was very reasonable – particularly in view of the fact that the room was stunning, the location was incredible, the bills were included and bathrooms/kitchens were well-equipped, with free washing and drying machines. Upon the payment of (very reasonable) agent fees, my accommodation was secured immediately – something that I, as a student, struggled with when dealing with private landlords, who wanted all sorts of guarantees/checks/see-if-you-click-with-other-tenants type of nonsense. The deposit was refunded in full after the end of my stay with no problems. Overall, a very warm, welcoming and caring – yet professional – attitude and a first-class service. An absolute pleasure to deal with Hellier Ridley, I highly recommend them to anyone – and particularly to those of you who have been disappointed with unreasonable landlords and want fast, friendly and fantastic service.... Read more

Tenant

8th Oct 2018 (6 years ago)

E Tottman

After renting a property with Hellier Ridley this year, I would highly recommend them as an estate agent! The staff were always friendly and helpful, and dealt with any problems we had in the property quickly and efficiently. The agency fees themselves were very reasonable and I was particularly pleased about how professionally they handled our deposit return. I am overall very happy with their services and I would definitely use them again!... Read more

Tenant

28th Aug 2018 (6 years ago)

S Williams

Hands down the best letting agent in Exeter. Prompt with replies, maintenance dealt with efficiently and they always offer sound advice. The quality of service has been consistently high for the last three years.... Read more

Landlord

13th Nov 2017 (7 years ago)

P hornsey-pennell

i cannot recommend this company enough .... they demonstrate understated quality all the way through their process, even arriving in relaxed smart casual clothes rather than the typical suited and booted with that flesh crawling "overly friendly" approach ... the fact they are getting a woodburner fitted into their offices speaks volumes ... aesthetics and qualtiy... their approach is calm, relaxed and reassuring, which is of such help during what can be a stressful time and their communication is always prompt, informed and clear. i don't normally "do" testimonials ... but credit where credit is due. spot on approach and sincere thanks for what has been an effortless experience.... Read more

17th Dec 2015 (9 years ago)

% of asking price: We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time: We cannot show these stats publicly. To view these, you'll need to create an account.
Fee: We cannot show these stats publicly. To view these, you'll need to create an account.