W Wheadon

After choosing a 3 local estate agents in Barry to sell my property, and finding the 1st didn’t advertise on right move, the 2nd didn’t turn up, and the 3rd whist having a sale percentage actually had a minimum charge before the percentage kicked in, so I turned to Hoskins Morgan in Cardiff who I had previously had dealings with for a valuation.
Thursday – Spoke with Caroline to arrange a Valuation
Saturday - Brad did the valuation and photographs in the morning.
Monday - Contract was signed lunchtime.
Tuesday - Property was live on right move
Wednesday - 2 viewings were confirmed by Caroline
Friday - Suzanne did viewings
Monday - A sale was agreed at my target figure
That’s seriously impressive all round team performance.
During the sale process I was constantly kept updated by Caroline, and when I rang the phone was always answered by a human, and I never once got an answer machine or a request to use my keypad.
In my opinion the service offered can’t bettered, and when I’m selling again Hoskins Morgan will be 1st Choice... Read more
Seller
12th Oct 2024 (7 mo. ago)
S Cleaning
Great service thank you Brad... Read more
6th Jul 2024 (10 mo. ago)
S Elias
A truly professional Estate agent based in Cardiff who we have recently completed a tenancy with. Caroline and Brad have been a dream to work with and we thank them. Would highly recommend. Cheers... Read more
Tenant
13th Feb 2024 (1 year ago)
M Edmonds
Very professional and great communication. Punctual for viewing and extremely knowledgeable of the area. Friendly and would definitely recommend !!... Read more
21st Dec 2023 (1 year ago)
C Hill
This is the letting agent for our next door neighbour, we have had to contact them due to an ongoing issue.... Read more
29th Nov 2023 (1 year ago)
Fromthegecko
Would never recommend.Turned up late then had wrong key.Conveniently her friend was there viewing to give her lift back to car. So we all view together 4 of us agent went around with friend.Was told not to worry filling application now do it online.There no application online not even a email.Avoid unless you know who works there... Read more
Tenant
7th Feb 2023 (2 years ago)
J Heimers
Very good in every way always ready to help and the pleasure to have at your home... Read more
7th Nov 2022 (2 years ago)
K Jenkins
Who?... Read more
5th Nov 2022 (2 years ago)
Absolutely amazing customer service from really decent, kind people. I’d take this family run agency over any of the “big ones” any day of the week. I felt like Caroline, Suzanne and Brad went the extra mile and solved a multitude of problems along the way. When my first buyer pulled out of the sale, they had my property sold again within hours. When completion day turned into an absolute disaster because of an incompetent solicitor (Beverly, Davies, Penny), Suzanne stayed until the bitter end (and way over her working hours) to sort us out. I cannot recommend more highly.... Read more
Seller
22nd Oct 2022 (2 years ago)
C Flynn
Absolutely top notch service and absolutely top notch people. HIGHLY recommend.... Read more
21st Oct 2022 (2 years ago)
E Ashton
Very kind and knowledgeable group of professionals. It is always a pleasure to meet and cooperate with very thoughtful team. Thank you.... Read more
9th Oct 2022 (2 years ago)
N Gray
Just sold a house for me,fantastic service,couldn't ask for more,I'll definitely use again... Read more
Seller
3rd Oct 2022 (2 years ago)
L Adams
We went to view a property in Newport with Brad who was kind enough to show us around and give us a better understand of both the property and the area. Brad was really helpful and communicative throughout and I would be happy to recommend him if someone were looking to either sell or purchase their next property.... Read more
3rd Aug 2022 (2 years ago)
P Williams
Brilliant estate agents, very trustworthy. Have sold 3 house with them... Read more
Seller
16th Mar 2022 (3 years ago)
J Wyatt
Excellent service. Professional and friendly. Thank you... Read more
19th Aug 2021 (3 years ago)
Absolutely awesome- amazing staff! They kicked my solicitors into gear!... Read more
Buyer
21st Dec 2020 (4 years ago)
L Alder
Used hoskins morgan quite a few times now, very friendly and very professional... Read more
13th Dec 2019 (5 years ago)
V D
Professional and helpful staff... Read more
22nd Nov 2019 (5 years ago)
L Davies
Approachable and helpful... Read more
6th Aug 2019 (5 years ago)
S Horne
Don't waste your time booking a viewing with this company they fail to keep their word.
I booked a viewing , nobody from Hoskins Morgan turned up when I rang I was told no viewing was booked and the property was no longer available .
There was a very unsympathetic apology, quite shabby customer service overall , shouldn't recommend this estate agent for any purpose.... Read more
2nd Jul 2019 (5 years ago)
Absolutely awful customer service. Very rude woman we dealt with and she was not at all sympathetic to our personal circumstances. Shocking. Never never use.... Read more
Tenant
21st Jan 2019 (6 years ago)
B Harpen
Suzanne has gone above and beyond during our house purchase to find out information and keep us informed. We are very grateful.... Read more
Buyer
19th Jan 2018 (7 years ago)
C Resident
I sold a property through Hoskins Morgan & I've never experienced such poor customer service. They seemed disinterested, sometimes quite rude (mainly one particular young girl in the office) & I felt like they were looking after my buyer more than me. They made an already stressful process far worse than it had to be. Avoid at all costs.... Read more
Seller
13th Oct 2015 (9 years ago)
S Munross
Me and my familt want to thank everyone at Hoskinsmorgan who helped sell or house. They made a normally stressful process relatively easy! Thank you!... Read more
Seller
21st Oct 2014 (10 years ago)