Very good experience, excellent communication from start to finish. Warren & Kerry handled everything from viewings to completion. Thank you.... Read more
Seller
30th Oct 2021 (3 years ago)
G Peterson
Went online to look for available properties to rent but could not view any available properties unless first registering as a tenant x... Read more
14th May 2021 (3 years ago)
B Brownsil
The man who I spoke to on the phone was very nice and helpful... Read more
17th Mar 2021 (3 years ago)
L McCullough
![5/5 Stars](/images/stars/five-star-rating.svg)
We approached Hunters after we were let down by another letting agency in the area and right away Daniel and his team were there to guide us through the minefield of changing agencies and getting our properties back up to standard. As we live a considerable distance away from Stoke, it is important for us to have confidence that the best interests of our properties and more importantly our tenants are being looked after. As the lettings team at Hunters are professional and proactive, we have the reassurance that our interests are in safe hands. If an issue ever does arise, Daniel will go above and beyond in devoting his time to provide a swift solution. The system Hunters have in place to report, authorise and rectify defects is smooth and simple to use and Kerry who deals with the maintenance is exemplary. If you're searching for a truly quality, professional agency to make the burden of being a landlord as passive as possible, don't take the risk with anyone else, call Hunters immediately!... Read more
Landlord
17th Jan 2021 (4 years ago)
M Clarke
Very happy with the service I got from Olivia at Hunters, Stoke on Trent. My buy to let had been a problem investment right from the start and I'd lost all faith in estate agents until I moved to Hunters. Despite the lockdown they found me a buyer very quickly and the sales process was straightforward and fairly quick under the circumstances. I don't think Olivia could have given us a better service so I wouldn't hesitate in recommending her/Hunters to others. Thanks Olivia am so grateful to you!... Read more
Seller
23rd Sep 2020 (4 years ago)
L Payne
Excellent service , cannot recommend Hunters highly enough. Warren & Olivia have handled the sale of our home in a professional &friendly manner throughout.... Read more
Seller
24th Aug 2020 (4 years ago)
P Cepoi
And a pretty good agency and it was a little problem with my email. I recommend this agency.... Read more
23rd Jul 2020 (4 years ago)
T Parton
Failed to show for a viewing and failed to let me know that the property was sstc and the viewings were cancelled... Read more
19th Jul 2020 (4 years ago)
M Wynne
Excellent service would recommend... Read more
13th Mar 2020 (4 years ago)
M B
![1/5 Stars](/images/stars/one-star-rating.svg)
AVOID! I rented a property from this cowboy company and what I experienced was appalling! The property was below a suitable standard in need of repair which Stoke Council environmental department had to step in to raise a despute with the landlord. The company were misleading, obnoxious and completely uncooperative throughout this whole ordeal!
I paid thousands myself in repairs as I got fed up of waiting, only to be told coincidently at the end of my work that the landlord wished to have the property back. I didn’t go down without a fight! It went to court and in the end the landlord resorted to gaining illegal entry to the property. I was bullied into giving up at this point as I was being denied my property back. They stole furnisings and white goods in the end.
Never was I in any debt with the company. This happens all too often. Wonder why they have no reviews? They have poorly kept properties to rent and as soon as you put them right they move you out and pocket the gain! These aren’t just minor repairs. Front doors not locking, smoke alarms broken, windows falling out.
And if you hear the name Jessica Handley run! She is the managers assistant who is out to con! She will blatantly lie in order to get what she wants, going as far as using the word ‘might’ all too often. Just to get you to be quiet over the situation.
And don’t bother contacting head office. The way this company gets around not following correct procedure is they are all franchises.... Read more
Tenant
14th Feb 2019 (5 years ago)
Lin
Excellent customer service. They go out of their way to keep you updated. I had my house on the market with another Estate Agent for nearly a year. Dropped the price by a nominal £5000. New photos and the staff sent details to people who wanted to buy in my area. Sold it subject to contract in two weeks.... Read more
Seller
11th Dec 2018 (6 years ago)
T Forester
I would recommend this company to anybody, they will help you find the best house and get you moved in quickly.... Read more
8th Oct 2018 (6 years ago)
N Bailey
We recently had to find a new home as our landlord had given notice to sell. Given our bad experience with another lettings agency, Vicky did everything she could to alleviate our fears. Professional, courteous and willing to go the extra mile. I would highly recommend Hunters from a Tenant perspective... Read more
Tenant
21st Sep 2018 (6 years ago)
E Jones
I have a number of properties which I let out with Hunters. I can honestly say I have never been disappointed with their service. They ensure I get the right tenants and the right price for my properties, their full management service ensures I have piece of mind that my properties are being looked after.... Read more
Landlord
15th Sep 2018 (6 years ago)
P Simon
Brilliant service, I was having concerns about moving so far away from home but Vicky made the whole process easy, she showed me a few properties and found ones which suited exactly what I was looking for.... Read more
14th Sep 2018 (6 years ago)
S Bloor
Recently I invested in many properties and put my trust in another agency with my properties, I wished for my properties to be let out sharply however this did not happen.
I decided to enquire else where and came across Hunters, From the first conversation I encountered with the lettings team I was immensely impressed with there professionalism and there dedication to me, I felt like I was the only Landlord they dealt with as they personalised all my requirements.
Within a matters of weeks all of my properties were let and the whole process ran smoothly and efficiently.
Special thanks to Kate (lettings negotiator) who worked tirelessly to fill my properties with the most pleasant tenants.... Read more
Landlord
13th Sep 2018 (6 years ago)
S Bunney
Wouldn't waste your time with these agents because they will waste yours. Useless girls that can't complete the simplest task like phone you back.if your looking for a home I would recommend another agency avoid hunters at all costs or it will cost you..... Read more
25th Jul 2018 (6 years ago)
M B
![1/5 Stars](/images/stars/one-star-rating.svg)
AVOID! I rented a property from this cowboy company and what I experienced was appalling! A property below a suitable standard in need of repair which Stoke Council environmental department had to step in to raise a despite with the landlord. Company completely uncooperative!
I paid thousands myself in repairs as I got fed up of waiting, only to be told coincidently at the end of my work that the landlord wished to have the property back. I didn’t go down without a fight! It went to court and in the end the landlord resorted to gaining illegal entry to the property. I was bullied into giving up at this point as I was being denied my property back. They stole furnisings and white goods in the end.
Never was I in any debt with the company. This happens all too often. Wonder why they have no reviews? They have poorly kept properties to rent and as soon as you put them right they move you out and put the rent up! These aren’t just minor repairs. Front doors not locking, smoke alarms broken, windows falling out.
And if you hear the name Jessica Handley run! She is the managers assistant who is out to con! She will blatantly lie in order to get what she wants, going as far as using the word ‘might’ all too often. Just to get you to be quiet over the situation.
And don’t bother contacting head office. The way this company gets around not following correct procedure is they are all franchises.
On the plus side, the courts prolonged the case in my favour and the landlord wasted thousands in legal fees, so I guess it’s even in terms of costs ????????
Company currently under investigation by trading standards!... Read more
Tenant
13th Feb 2018 (6 years ago)