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- Isla-Alexander Property Experts - Hengoed
Isla-Alexander Property Experts - Hengoed
Closes at 11:30pm
19 Redkite Close, Penallta, Hengoed, CF82 6GU
Isla-Alexander Property Experts are revolutionising Estate Agency. Our mission is to provide our customers with the experience they deserve. We focus on people first, providing a tailor made service to ensure we make your move the best it can be. Isla-Alexander Property Experts is a family run, local business… Built for the future. Property marketing re-imagined. Putting people first.
Opening hours
- Monday 12:00am - 11:30pm
- Tuesday 12:00am - 11:30pm
- Wednesday 12:00am - 11:30pm
- Thursday 12:00am - 11:30pm
- Friday 12:00am - 11:30pm
- Saturday 12:00am - 11:30pm
- Sunday 12:00am - 11:30pm
View all details
Accreditations
Isla-Alexander Property Experts - Hengoed Reviews (158)
Have you used this agent?
98%
0%
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1%
1%
All (158)
Seller (84)
Buyer (21)
Landlord (1)
Tenant (3)
General (49)
Anonymous Homeseller
Met some really bad estate agents in our search to buy a house. Can't believe if you ask for a viewing after 5pm on a weekday or anytime at a weekend its virtually impossible!
Not sarah - she did viewings 7 days a week. I'm sure she'd do viewings at 4am if I asked her!
Really friendly and always kept in touch.
Seller
27th Oct 2024 (13 weeks ago)
K Hanson
Tom has been amazing from the minute he stepped into the property to value it. The whole process has been stress free, Tom has kept me informed the whole way through and answered the many questions I've had throughout the process.
If you are looking for a friendly, professional estate agent then Tom os your guy.
Seller
16th Apr 2024 (9 mo. ago)
L Morton
Brilliant service from Kate
Totally Professional.
Kept me updated throughout and sold my house in a few weeks because of the hard work put in.
Highly recommended
Seller
11th Apr 2024 (9 mo. ago)
T Newborough
I recently had the pleasure of working with Mat from Isla Alexander and I cannot express enough how impressed I am with the exceptional service I received throughout the entire process. His professionalism, expertise, and dedication to helping me was top tier. Mats knowledge of the local market was invaluable, helping me navigate through various options of buying/renting my home. He went above and beyond, making what could have been a stressful experience seamless and enjoyable. I highly recommend Mat to anyone in search of a top-tier estate agent.
1st Apr 2024 (9 mo. ago)
J Matthew
Our agent Kate Mosely has been nothing short of excellent, her responsiveness, knowledge and kindness have helped us so much through our journey!
26th Mar 2024 (9 mo. ago)
K Norton
Kate was so very helpful and so pleased we had her to sell our father’s house . Always kept us informed with the viewings . She was excellent . Would definitely recommend her if you thinking of buying or selling your properties . Thank you Kate
Seller
25th Mar 2024 (9 mo. ago)
B osullivan
After using two other agent , I then found Sarah Walters at Isla-Alexander. Sarah is extremely good at her job. Sarah has gone above normal agents. She returns call quickly. She is on the ball with finding buyer and seeing everything through and getting the sale across the finish line. 100% would recommend working With Sarah selling or buying your dream home. Thank You Sarah
Seller
20th Mar 2024 (10 mo. ago)
M Bell
Liam Collins was very helpful and responsive, I would highly recommend him. Excellent admin skills!
20th Mar 2024 (10 mo. ago)
J Dunbar
Tom Denham has to be one of the best Estate Agents in the business. Myself and my wife have moved numerous times and dealt with a number of agents over the years.
But Tom is heads and shoulders above in his professionalism honesty and trust. Tom made us feel part of someone that was committed and helped us in looking for the idea home.
I recommended Tom to anyone who wants to either sell or buy. Don't try the rest try the best Tom Denham.
14th Mar 2024 (10 mo. ago)
S Molton
Sarah is great, gave very helpful info and kept me up to date with my purchase.
Buyer
9th Mar 2024 (10 mo. ago)
S Lawfull
We sold our house with Sarah, and I can truly say she has been the biggest help we could ask for, she works extremely hard, very prompt, very professional and a real pleasure to deal with.
Amazing service, and would recommend to anyone.
Seller
9th Mar 2024 (10 mo. ago)
A M
Great service from Dane, he is professional, thorough, polite and helpful. Sold my place in days!
Seller
6th Mar 2024 (10 mo. ago)
G Lindley
My partner and I purchased our first home with Isla-Alexander. Naomi has been such an attentive and friendly realestate agent, and was extremely helpful and informative throughout the whole 10 week process of our purchase. We had regular catch-ups, and she even sent us some design ideas for our new home! She was available at any time to answer our questions, whether over the phone or by email, and was hands-on with speeding up communication between all parties involved. Huge thanks again to Isla-Alexander and to Naomi!
Buyer
6th Mar 2024 (10 mo. ago)
L Henry
I like to say what a great experience from beginning to end Natasha's service was. She kept us well informed throughout the entire process and was always professional. I'd recommend her to anyone who is buying or selling a property.
28th Feb 2024 (10 mo. ago)
S Parry
I cannot recommend Natasha from Isla Alexandra enough. Throughout the entire process, she went above and beyond our expectations and dedication ensuring our needs were met.
Nastasha's attention to detail and thoroughness in handling negotiations have been truly impressive.
Her responsiveness and willingness to address any questions or issues promptly whilst listening to our concerns and preferences instilled a sense of confidence and trust in her abilities.
Her professionalism and genuine care for her clients had made selling our home such a positive experience. Thank you
Seller
28th Feb 2024 (10 mo. ago)
Janine
I'm really glad I choose isla-Alexander, really brilliant right from the start so friendly but professional at the same time, photos and video of my property were amazing, Also really well managed with the property I was purchasing, They have taken a lot of stress away at this stressful time with their reassurance and support at each stage, Thank you all so much to Ross and his team really appreciated for making wishes happen ????
Seller
27th Feb 2024 (10 mo. ago)
L Dineen
Isla-Alexander have gone above and beyond in the sale of my property. Despite the local competition they achieved the sale price within weeks! The marketing was simply outstanding with a personalised and very effective video tour. Great communication, Ross was just a whatsapp away and responded with great advice to my queries, even on the weekends! For me, the personal touch made the whole process stress free. I would highly recommend!
Seller
26th Feb 2024 (10 mo. ago)
E leggett
Tom did an exceptional job and represented the business in a very professional manor! He was extremely helpful and made sure to reply to any queries or issues right away! I will definitely go through Tom for the purchase/ rental of a property again and highly recommend! Thank you mate ????????
26th Feb 2024 (10 mo. ago)
K Rudge
There’s only one word to describe the service provided by Ross… outstanding. We’re so pleased we marketed our home with him. He’s professional, knowledgeable and very quick to respond to any queries. If you’re considering selling your home then just contact Ross. You won’t be disappointed. Highly recommended.
Seller
25th Feb 2024 (10 mo. ago)
S Chidlow
Sarah was outstanding and her communication every step of the way was superb
She was always available to discuss any issues or just for an update.
She handled everything with a professional manor.
I highly recommend using Sarah and Isla Alexander for selling a property - the service provided was over and above.
Seller
24th Feb 2024 (11 mo. ago)
A Higgs
Highly recommended
Our house sale fell through just before Christmas and Sarah stepped in and resold our house in 2 days!
A very professional / personal service goes above and beyond to ensure both parties are happy
Seller
24th Feb 2024 (11 mo. ago)
A Hutchinson
It has been an absolute pleasure having Dane Campbell support us during our house move. He is in regular contact and is so helpful with any queries we throw at him. He has gone above and beyond - not just helping us with selling, but also informing us what is available on the market that may suit us. I would recommend him to anyone looking to move and love all the swish extras provided by Isla-Alexander. Thanks Dane!
Seller
24th Feb 2024 (11 mo. ago)
P Webster
I’ve got to honest we had multiple agents in to sell our house and they just couldn’t sell it.
Then Ross approached me and said to give him a chance and he would sell it within 8 weeks.
True to his word 6 weeks later it was sold for full asking price as well.
The proofs in the pudding I always say and he did what he said he would.
So if your looking for an Estate ???? agent that can sell your house Ross is your man ????.
Seller
24th Feb 2024 (11 mo. ago)
S Batt
Fantastic service from Isla Alexander, ROSS is a great guy, knows his stuff very well, also any problems and he's there to help. I can't say a bad word about them ...its a 5* from me. So if you are looking to move you wont go wrong using ISLA ALEXANDER ????????
24th Feb 2024 (11 mo. ago)
J Sanders
If anyone is looking to sell their house, I would highly recommend Tom Denham - IA Property
Tom was amazing from start to finish, always on time & constantly keeping me up to date. His advice was always on point (stopped me dropping the price too quickly and advised not to spend anymore money on it as people like to do their own thing) and was very reassuring that the property would sell quickly. The property had plenty of viewings and offers due to Tom's persistent social media presence.
The whole process took less than 6 months and the longest part was waiting on the other parties solicitors.
Highly recommended and will 100% use again!
Seller
18th Feb 2024 (11 mo. ago)
T Dale
Natasha has been brilliant from start to finish. From organising our mortgage to selling our property she really goes the extra mile. The selling process would have been so much harder without her help and support. We would highly recommend Natasha and the Isla-Alexander teams services to our friends and family.
Seller
14th Feb 2024 (11 mo. ago)
A Breen
I was honestly starting to give all hope selling our family home.
I felt that there was clearly very little interest, yet I felt that I was doing everything possible.
I was given Kate’s contact and she gave me every hope that with her help advice and guidance..it would happen.I trusted her completely .
I honestly cannot recommend her enough.
Very honest, professional and would be in touch constantly , giving me updates throughout. Nothing was ever too much trouble from start to finish!
Thank you so so much
Seller
8th Feb 2024 (11 mo. ago)
P Morris
Myself and my partner jai have just worked with isla-alexander to purchase our second property, I can't commend kates extremely attention tive hard work throughout, it made the process very straight forward. Thank you Kate M
Buyer
8th Feb 2024 (11 mo. ago)
B Macleod
Kate Moseley has been fantastic throughout the sale of our house, and continues to provide guidance throughout the process of moving. It is great having a single point of contact for this otherwise stressful time! Thanks again Kate.
Seller
7th Feb 2024 (11 mo. ago)
B elphick
Sarah in a word is “wow!”
She really went above and beyond to help us with our move and we are so appreciative and grateful to have had such a supportive agent!
I cannot recommend enough! The amazing communication and the time taken with us is unmatched.
3rd Feb 2024 (11 mo. ago)
S Cartwright
Great service from Matthew to help us sell our property. Initially, due to the current climate we wasn’t sure that the property would sell but with the right marketing and guidance from Matthew we were more than happy with the offers received. Matthew was always happy to answer any of our questions and supported us through the whole process. We also purchased our new property through Isla-Alexander so the process was very smooth.
Seller
29th Jan 2024 (11 mo. ago)
H Islam
Tom managed to sell my home, which had been on the market over a year! He succeeded where two very well known estate agents could not..
Tom was excellent in his communication through the whole process, and couldn't have been more helpful. He even checked in on me after the move!
So if you're looking to sell your home, then I would highly recommend Tom and Isla Alexander!
Seller
29th Jan 2024 (11 mo. ago)
C McK
Excellent experience buying a house with Tom. Very personal. Able to message at any time and always received a quick response.Would highly recommend.
Buyer
29th Jan 2024 (11 mo. ago)
T Chapman
Absolutely superb service provided by Dane. Very professional but also friendly and great communication. I would highly recommend Dane if you are wishing to have a dedicated and helpful Estate Agent.
5 star service.
26th Jan 2024 (11 mo. ago)
jaydeeminx
Amazing service from Dane. He made every step of the way easy and smooth. He was always on hand to answer any of our questions and nothing was too small of a request. 10/10 recommend and he even got us chocolates and a bottle of Prosecco for buying our first house ????
Buyer
26th Jan 2024 (11 mo. ago)
J Ahmed
Well, what can I say! Selling a property with Naomi has been a dream. She made the sale seem so easy and gave advice and help where needed. I will definitely be selling my next property with her. If you want your house sold, and for a good price, let Naomi sell it for you!
Seller
26th Jan 2024 (11 mo. ago)
E Holden
Throughout the whole process of selling my property Kate kept me fully informed at every stage. Kate took the time to contact me in person to provide updates and ensured I knew exactly what was happening.
If you are looking at using an independent estate agent I would fully recommended using Kate. You will benefit from Kates experience and attention to detail.
Seller
22nd Jan 2024 (1 year ago)
T Horner
90% of estate agents are terrible and only have success when they’re operating in a sellers market when the houses sell themselves. This is why so many estate agencies are struggling at the moment as they’re all systematically being found out to have minimal talent or ideas with inabilities to generate offers and sales. Emma is different and one of the 10% of agents that you need to use in a buyers market. Emma understands desire and sales in a way most other agents do not and looks for the maximum effort to get a sale as opposed to most agents that look to do the minimum effort to get a sale. Emma’s strategies and approach to the selling process enabled me to get sales at the height of market pessimism for full asking price with multiple offers. Dont even think twice, get Emma in your team now.
Seller
21st Jan 2024 (1 year ago)
N Maid
Great service and excellent communication the whole way through the process. Would highly recommend using this agent when selling your property.
Seller
20th Jan 2024 (1 year ago)
SuperChrishenri
Emma was an amazing estate agent and helped us with all our queries at the beginning of our purchase process. She was very knowledgeable about the property and area and accommodated our needs. Thanks for all your help Emma. You were an absolute star!
Buyer
15th Jan 2024 (1 year ago)
L Edwards
Highly reccomend! I resinated immediately with Isla-Alexander and the idea of dealing with an individual broker rather than a whole agency but still having the benefit of an agency as a back up! Isla- Alexander lived up to my expectations and more. From strategy to marketing and a realistic sale price, I felt my home got the A-list treatment. I wanted a quick sale and my faith in Alexs' strategy worked and my home was sold in less than 2 weeks. The modern and flexible ways of working meant that Alex was no more than a WhatsApp away, making life and small queries so much easier. My biggest take-away was I felt Alex worked for me and my interests to get the best price possible for my home, a personal touch that's hard to find.
Seller
15th Jan 2024 (1 year ago)
E Brahim
Our experience through the journey of selling a family home was made so much easier with the dedication and enthusiasm of Naomi Konten. She been attentive and professional throughout. We have no hesitation of recommending her. Thanks for everything Naomi.
Seller
12th Jan 2024 (1 year ago)
K Williams
Brilliant experience with Tom. Lively guy with a lot of knowledge and sound advice
12th Jan 2024 (1 year ago)
J Sherwood
Matt was perfect from start to finish. He made the whole selling process stress free. It was our first sale, and it was quite a scary thing to be doing, but Matt put us at ease and explained everything so well.
No nonsense, no over the top salesman attitude, just totally honest with our best interests at heart. Definitely someone I will be using for all of my property needs moving forward.
Seller
12th Jan 2024 (1 year ago)
K Mardon
Naomi was incredible and managed to squeeze a last minute viewing in for me at short notice and at a late time in the day to suit my busy schedule. She went above and beyond to fit me in. Couldn't recommend enough.
12th Jan 2024 (1 year ago)
S Ahmed
Amazing service and results! Naomi was fab
12th Jan 2024 (1 year ago)
M Cain
Sarah was amazing from start to finish. She was realistic in her valuation, knowledgeable in all areas and went above and beyond for us.
She kept in touch throughout even if it was just to check in with us which made us feel reassured.
Have and will recommend Sarah
10th Jan 2024 (1 year ago)
R Stewart
Sarah was amazing! From our first viewing to the phonecall to confirm we were homeowners Sarah was nothing but bubbly, helpful and knowledgeable. Even stopping by the empty property to collect a parcel sent to the new house in error. We would highly recommend.
Buyer
6th Jan 2024 (1 year ago)
R Hawkins
Tom was brilliant in helping us find a property. He went above and beyond, was not pushy, and was unfailingly knowledgeable about the properties. By far one of the nicest estate agents we've dealt with. Would highly recommend.
30th Dec 2023 (1 year ago)
N PORTAL
I have been working with Sarah for many years and her professionalism and knowledge is unmatched. Sarah is always available to answer queries and has great knowledge about the local market and I always feel like a priority when dealing with Sarah, no matter how many clients she may be dealing with at one time. The whole process was seamless and at each step of the process, Sarah always come through with her commitment and excellence.
20th Dec 2023 (1 year ago)
R Pencott
We had the pleasure of Tom Denham valuing our family home recently. Tom arrived perfectly on time, he is obviously deeply knowledgeable about his craft, has a super friendly manner and we could not be happier than to recommend him and the IA team.
19th Dec 2023 (1 year ago)
C Thomas
Thank you so Much to Sarah Walters - Absolutely amazing Estate Agent. She was guiding me through every step of the way when buying my 1st house. Calming my anxieties and explaining everything clearly so I didn't get caught up in the technical jargon. If I ever sell my house, she will be who I ask to represent me. Fab lady ??
Buyer
18th Dec 2023 (1 year ago)
C portal
Sarah was excellent. Property sold within days. Sarah kept us informed every step of the way and nothing was ever too much trouble for her ,ensured everything went smoothly. Highly recommended
Seller
18th Dec 2023 (1 year ago)
L Goodman
A fantastic experience working with Isla - Alexandra. Everything was dealt with from start to finish with nothing being too much work. Thank you Lenay. Highly Recommend!
18th Dec 2023 (1 year ago)
R Walker
Absolutely faultless experience. So quick and easy. Sarah was very easy to work with, gave immediate updates and was very quick to respond when contacted.
Highly reccommend Isla Alexander
17th Dec 2023 (1 year ago)
Libby
Sarah was helpful, flexible and encouraging with excellent communication throughout the entire process. Highly recommend her as an agent.
11th Dec 2023 (1 year ago)
M Llewelyn
Very helpful throughout the buying process, including with a seller that wanted a fast sale.
Buyer
10th Dec 2023 (1 year ago)
S Sollis
Selling a property can be a stressful experience but we have been fully supported throughout the process. The service we have received from Ross has been amazing from the first enquiry through to the sale of our house. Communication is excellent and the marketing really showcased our house - helping us find our buyer after only being on the market for 3 days!! Highly recommend.
Seller
1st Dec 2023 (1 year ago)
H aa
Fantastic personal service and great communication from Karen Hodges our estate agent she sold both our properties so quickly and kept us informed of every step of the process
Seller
1st Dec 2023 (1 year ago)
Anonymous Home Buyer
Terrible customer service !
Called several times to confirm a property viewing. I was told the agent managing the property (Ross) would call back. No phone calls at all. Now, thanks to the poor customer service the house has been sold. The estate agent didn't want to know because an offer had been put in. A courtesy call would have been nice. We will be avoiding your services from now on.
Buyer
24th Nov 2023 (1 year ago)
M Parker
I put my house sale in Sarah's hands in March this year and quite frankly she worked her butt off to get the best price for me.we had lots of chancers offering silly amounts and the viewings she had were coming in thick and fast.Sarah was very professional in all she did and and never gave up hope of selling my house even though I did.A very pleasant professional lady but without the bull that you get with larger companies.Thank you Sarah
Seller
24th Nov 2023 (1 year ago)
P Hutchings
I've known Dane for a few years so knew he was an honest and reliable person. When it came to putting the house on the market he was amazing. Great communication, clear advice and information, and that honesty and integrity was at the forefront of everything he did. He kept his word on everything he did, ensured cover for viewings he couldn't make himself, and was the most genuine person you could meet. He sold our house within five days, providing a service (along with the rest of the IA team) that was beyond expectations. Just amazing. Would totally recommend.
Seller
24th Nov 2023 (1 year ago)
A carlsen
I can't recommend Tom at Isla -Alexander highly enough. He listened to what I wanted, arranged a stunning video film of my property which showed it off to the best advantage. Tom's valuation of my property reflected a decent and accurate selling price. Tom also kept me updated, was considerate of my requirements and provided an excellent after sales service.
Seller
20th Nov 2023 (1 year ago)
L Bailey
I've dealt with Sarah numerous times in the last 10 years for selling property, sarah is very professional, knowledgeable reliable , and helpful the sale went perfectly I would highly recommend sarah and definitely will be using her again in the future 10/10 thanks again sarah
Seller
16th Nov 2023 (1 year ago)
Anonymous Homeseller
My Agent from Isla Alexander, "Sarah Walters," is actually the best agent I've ever had, and I sold and bought 9 places over the years. If Sarah says she rings at a time, that is what happens. Sarah is self-motivated. Not even once have I had to chase Sarah up about anything. I've been informed at all times with information as it's needed. The best thing when selling your property is to make it clear what your expectations are. Take her advice and let her do her job, and she is absolutely the best.
Seller
16th Nov 2023 (1 year ago)
M Cyriac
Lenay is very helpful and professional. She arranged everything in time and process is very transparent. Once again , thank you so much Lenay Krowitz , you are amazing. ??????????????
16th Nov 2023 (1 year ago)
B Madges
Ross has been on it from the start, very approachable and has really made sure to push our house as much as possible. He said he would get us results in a month which sounded optimistic but he obviously knew what he was talking about and we got an offer just a month of putting our house up. He has been really reassuring and transparent and we’re so glad we decided to sell with him.
Seller
16th Nov 2023 (1 year ago)
T Mathias
I couldn’t have asked for a better Estate Agent. Sarah was professional, hard working and so supportive with my first time selling! I wouldn’t have any doubt in recommending Sarah or Isla - Alexander to anyone.
From the start of the selling process I was impressed. The high quality and detail in advertising my property was stunning! The high level of care and professionalism carried on right until completion day.
Seller
9th Nov 2023 (1 year ago)
K J
Just finished the sale process and cannot recommend Isla-alexander enough.
The whole process went smoothly with zero problems.
A huge thank you to Sarah who was professional, always in touch and pleasure to deal with.
Will 100% use again.
Seller
7th Nov 2023 (1 year ago)
J Goold
Sarah was incredible from start to finish. Always offering support when needed and made the move in process as easy as possible ????, thank you once again!
Tenant
7th Nov 2023 (1 year ago)
A Smith
With my mum at 80 and disabled and my dad at 88, moving is not what they want to do. With Liam, this experience was absolutely the best it could be.
Liam has been accessible, responsive, and sensitive to my parents' needs. All issues were dealt with professionally
and he has been proactive to make sure the property sale and purchase was as smooth as it could be.
Unlike other estate agents, Liam has displayed professionalism above and beyond.
Seller
6th Nov 2023 (1 year ago)
K Williams
Ross sold our house 5 days after going into the market. We also managed to purchase our dream house through IA meaning the chain was complete in house. Thank you!
Seller
24th Oct 2023 (1 year ago)
C Caruana
I can highly recommend Sarah, she has been amazing. It was a pleasure from start to finish. Thank you!
20th Oct 2023 (1 year ago)
C Hassall
Kate has been nothing short of amazing selling our home. Everything has been so smooth and plain sailing. Always kept us up to date with the progress. You won’t go wrong buying or selling with Kate
Seller
17th Oct 2023 (1 year ago)
D Summerfield
Really good at keeping in contact and giving updates and always happy to help. Tom was really friendly and great with my little boy and has helped loads.
15th Oct 2023 (1 year ago)
Y Hussein
Sarah was absolutely amazing. She was chasing everyone to try and get everything done. She stayed awake late for us to come and get the keys and we couldn’t have asked for a better agent!
Thank you a million!
5th Oct 2023 (1 year ago)
D Underwood
Kate was very helpful, polite and knowledgeable. We needed some information from the vendor, and we had the answers within the hour. When we wanted a second veiwing, again this was arranged in a timely manner. You won't go far wrong by using Kate
25th Sep 2023 (1 year ago)
S Thornhill
Kate is fair, thorough and friendly and talks you through all aspects of marketing and selling your property. She really adds the personal touch to selling and is readily available to answer any questions. If you want efficiency, professionalism and a personable approach, Isla-Alexander is the estate agent to go to.
Seller
21st Sep 2023 (1 year ago)
H Tse
Kate is helpful, professional and super fast in responding to questions. I strongly recommend Kate of Isla Alexander for selling and buying house.
21st Sep 2023 (1 year ago)
A andrelis
Great service, first agency witch was pleasant to deal with.
No pushing price up or anything like others.
Very helpful all the way .
Thank you so mutch
14th Sep 2023 (1 year ago)
C Morgan
Superb service from initial meeting to completion.
Sarah is very professional and cares about both the seller and buyer and this is evident in the service she provides
Sold my home on the first viewing
Highly recommend!!
Seller
14th Sep 2023 (1 year ago)
A Laser
Kate has been absolutely brilliant all the way through! She is caring and helpful and has a real personal touch! Thanks Kate x
1st Sep 2023 (1 year ago)
A Glencross
Our whole experience of working with Karen and Isla-Alexander has been wonderful from start to finish and we would highly recommend them to anyone looking to obtain a professional, quality service when selling their property. Thank you Karen!
Seller
30th Aug 2023 (1 year ago)
T heard
Sarah has been a rock though-out the whole process of buying a property and also selling mine. She has persevered and always remained positive, professional she keeps very close contact at all times. Im so grateful of all her efforts and i will definitely be a returning customer when it comes to buying and selling again in the future. Thank you sooo much you an asset to isla- Alander
Seller
23rd Aug 2023 (1 year ago)
R Knapman
Thank you to Naomi for all of her support in selling my property.
From ensuring the house was marketed well, all the way through to completion, she kept me up to date regularly and went above and beyond when needed.
The way estate agents should be, thanks again for a great experience.
Seller
21st Aug 2023 (1 year ago)
L iles
Liam is very helpful and understanding person
21st Aug 2023 (1 year ago)
I Amertash
Putting our home up for sale with Kate was a really straight forward process, she helped us to feel at ease, and we have sold within 3 weeks STC… we would highly recommend :)
Seller
16th Aug 2023 (1 year ago)
R Oliveira
Kate is lovely and very friendly, very effective and efficient in her job. Helped us from day one through all the process and very quickly. We are extremely happy with the service provided.
15th Aug 2023 (1 year ago)
M Thomas
If you want a good local agent look no further than Liam Collins. He is knowledgeable, professional and totally dependable. Going way above his remit to provide a top quality service. I am confident that he'll find a suitable buyer for my property.
Seller
15th Aug 2023 (1 year ago)
T Park
Had a lovely lady named Sarah show me around a property which I eventually bought. There were no pushy sales tactics no cold calling or chasing. Couldn't fault the service I received
Buyer
14th Aug 2023 (1 year ago)
N Poynton
Sarah has been the most wonderful person to work with during the sale of my property. She has been so professional, informative, friendly and most of all driven to sell my property in a tough market. I would highly recommend using Isla-Alexander to any home owner looking to buy or sell. Thank you so much!
Seller
8th Aug 2023 (1 year ago)
G webster
Kate has been helpful throughout and quick over every aspect of the booking, viewing, negotiating and buying process. Kate has kept me well informed at every stage, is always friendly in what is a stressful process.
I would definitely recommends Isla - Alexander.
Buyer
4th Aug 2023 (1 year ago)
W Davies
Can't speak highly enough of the service provided when selling my home in Bristol/South Glos. Liam (and Sarah) were extremely helpful throughout what is never an easy process. A pleasure to deal with.
Seller
27th Jul 2023 (1 year ago)
J Davies
Without doubt one of the best agents I’ve worked with!
Sarah goes way and above other local estate agents in terms of customer service.
From property valuation to sale she is there to support both parties through the process.
Her professional manor in front of interested viewers has been highly impressive. Her energy and positivity shines through when taking prospective buyers around the property.
Sarah will show the property in its best light, opening viewers minds to the possibilities of what their new home could be for them. I’ve sold a few properties over the years and if I do sell anymore in future she will be the only agent I will use. If Sarah is selling your house you have a huge advantage over competitors selling with other agents!
Seller
27th Jul 2023 (1 year ago)
C R
Kate was amazing and so helpful. Our house was on the market within 48hours of contacting her and she has been great at gaining viewings and contacting us regarding this. Kate was always easy to get hold of and answered any queries we had. Would highly recommend and will be using her again in the future if needed. Thank you Kate :)
Seller
17th Jul 2023 (1 year ago)
A Khalid
We recently purchased a property marketed by Sarah at Isla Alexander and we're very pleased with the service provided. From viewing to completion, Sarah was extremely helpful and proactive throughout the process - which is refreshing when compared to past experiences dealing with some of the more well known agents in the area.
We'd be sure to use Isla Alexander if required in the future.
Buyer
12th Jul 2023 (1 year ago)
G styles
Buying and selling a house at any age is stressful, but with my mother moving house at 82 it’s a whole new level!
Thankfully we had Ross who gave great advice, was on hand to offer support and his constant communication and calm approach was a hugely appreciated.
Would not hesitate in recommending his services.
Thank you once again Ross.
Seller
7th Jul 2023 (1 year ago)
M anonymous
Kate was very helpful throughout my house buying process, answered any questions I had and was always available. Would highly recommend for anyone looking to sell their property
Buyer
6th Jul 2023 (1 year ago)
C Allsop
Very friendly, very attentive, returned all calls and messages.
Kate was everything you would need and expect during this most stressful time.
Highly recommended.
6th Jul 2023 (1 year ago)
E Pobjoy
We bought a property with Isla Alexander and Sarah couldn't help enough! It was out first time doing both the selling and buying process and while our solicitors were slow Sarah would chase up and let us know what was happening. Fabulous service!
Seller
5th Jul 2023 (1 year ago)
tills71
Isla Alexander has been excellent. Liam Collins was professional throughout providing advice and support. Liam was always available working well beyond office hours. Liam was absolutely brilliant in navigating us through the sale of our property
I would not hesitate to recommend Liam and would definitely use his services again. We tried selling with a high street agent first, nice enough people but a completely different experience, not very good at all. Liam Collins and Isla Alexander was a absolutely fantastic service
Seller
2nd Jul 2023 (1 year ago)
T Pearson)
We recently bought a property in Newport via Isla-Alexander. We can’t say enough good things about Sarah, the sales director who dealt with the whole process from first viewing to handling over the keys.
We had a deadline to complete the purchase due to having to move out of a rental property, and it was only due to Sarah going way above and beyond what we’d expect (including hand delivering documents to ensure a deadline wasn’t missed) that meant we got the keys in time.
The top-notch service we received from Isla-Alexander was a complete contrast with two other agencies we dealt with in Newport over the last year. Whilst we don’t plan to move again for the foreseeable future, we would happily recommend them - and Sarah especially - to anyone buying or selling in the South Wales area
Buyer
18th Jun 2023 (1 year ago)
Anonymous Home Buyer
Sarah was amazing from start to finish and we weren’t even her client! No question was to small and you would always get a quick reply back. If she hadn’t heard from us for a few days she was call “just to check in” and make sure everything was okay. She even took documents to our vendors solicitors on a Sunday just so they would have it for the Monday. As we said to her, above and beyond.
House purchasing is made so much more pleasurable when you know the agent looking after it is Sarah.
Buyer
18th Jun 2023 (1 year ago)
K Walbeoff
Sarah is friendly and professional, she is extremely knowledgeable and we wouldn’t hesitate to recommend to our friends. Thank you Sarah ????????????
18th Jun 2023 (1 year ago)
A Kaur
sarah helped us throughout our entire journey of buying our first home , super friendly and helpful and helped speed up the process would highly recommend to everyone
Buyer
16th Jun 2023 (1 year ago)
H Rantanen
Useless receptionist
13th Jun 2023 (1 year ago)
Anonymous Home Buyer
Where do I begin..... I met Liam whilst he showed me another property, which was not quite right for my family, however Liam went on to find our new home and invited me for a look before it went on the market. The process of viewing and offering was just perfect and even though the conveyancing process has been a very long process, it has all been worth it. Liam has always been on the end of the phone and chased everyone and anyone, when it was required. We are very grateful for his assistance during the process and would highly recommend him and his company. I will miss our daily chats!
Buyer
7th Jun 2023 (1 year ago)
K Adams
We have recently had the pleasure of selling our mother’s property with Kate Moseley from Isla-Alexander Property.
Our mum has now been permanently placed in residential care and her property needed to be sold.
The experience throughout the entire sale has been fantastic. Kate has kept us informed through the whole process without any delays. As soon as viewings had taken place she rang and updated us.
Kate is very professional and has taken all the stress of the sale away from us with her very efficient way of working.
I would highly recommend her to anyone wanting to sell a property.
Today, after 17 days on the market, the house has been sold subject to contract.
We are thrilled. I can’t thank you enough Kate for all your hard work.
Seller
2nd Jun 2023 (1 year ago)
M Carwardine
The service that we received from Isla Alexander Estate Agents and Ross in particular has been nothing but first class. Ross was understanding and patient with all my questions and never made me feel anything other than my interest was his interest. Thank you for a brilliant service, 5??
1st Jun 2023 (1 year ago)
S Liburd
Kate has been lovely! She has been very informative and always checked up on us after we had a viewing. She has gone out of her way to give us a 5 star service. I would highly recommend her to sell your house and I will be recommending her to everyone also.
Seller
1st Jun 2023 (1 year ago)
L parker
Liam helped sell our house quickly! He’s been nothing but professional and transparent. Feels like a super helpful friend we’ve known forever, we can’t thank you enough Liam! You’ve made a stressful time so much easier for us. Highly recommend!
Seller
1st Jun 2023 (1 year ago)
N Wilson
Sarah was super helpful and informative and kept me up to date promptly. Sarah is so professional and friendly she really is best in the business. And was always willing to answer any questions that I had. Thank you!! I would recommend Sarah to everyone when selling their home,
Seller
27th May 2023 (1 year ago)
S Griffiths
Thanks to Rich for an excellent Experience. Friendly and responsive in my dealings with him.
22nd May 2023 (1 year ago)
S Small
I cannot explain just how good the service I have received is. The whole process from Valuation to Sale went so smooth. Sarah was polite, very in the know and sold my property within 2 weeks of it being listed. She was able to work around my availability and called me after every viewing to deliver feedback. Sarah got more viewings and offers on my property in 2 weeks than another estate agent did in 9 months, she also made sure that the people viewing would 100% be attending to make sure my time wasn’t wasted. I couldn’t thank her enough and would never hesitate using Sarah and Isla-Alexander again. Thank you so much.
Seller
13th May 2023 (1 year ago)
T Bethell
Sarah had supported me from start to finish. I would highly recommend using this company. Very professional and friendly. If I sold again I would definitely ask for Sarah.
I wouldn’t go anywhere else.
Seller
10th May 2023 (1 year ago)
S ley
Kate has been fantastic from the first contact with her, she's been flexible, always available, nothing has been too much trouble. Her experience means that she always gives well thought out, clear and knowledgeable advice. She has high standards for the photographs, which suited us perfectly, she showed off our house better than we could have imagined. She is also a lovely and genuine lady.
Couldn't be happier with how she has worked so far.
Seller
10th May 2023 (1 year ago)
C Hill
If I could award 10 gold stars I would
Because Karen Hodges our agent is outstanding in every aspect of her job
(This is our first time selling a property) Excellent service! Karen Hodges is Professional, efficient, friendly, helpful and supportive. She is always available to answer any questions. And regularly updates us
on how the sale is progressing. We would definitely recommend you to anyone buying or selling a property.
Seller
24th Apr 2023 (1 year ago)
D Price
Very happy with the service Sarah provided, very professional, contact was consistent, what she promised, she delivered, would highly recommend to anyone looking to sell there property ???????? thank you ????
Seller
21st Apr 2023 (1 year ago)
L Kealaher
Sarah helped me so much in the whole process of selling my flat, she really went the extra mile to help me get viewings and to also put potential buyers at ease by answering all their questions fully. She always kept me informed with how things were progressing and is very attentive to my needs and also the buyers needs!
Seller
21st Apr 2023 (1 year ago)
C Nash
Rich has been nothing but professional and helpful during the process of selling my property and then purchasing another. He has provided great advice and has answered all my questions promptly. He’s kept me up to date on how the sale is progressing and what the next steps will be. I highly recommend Rich @ Isla Alexander if you’re thinking of selling your property.
Seller
19th Apr 2023 (1 year ago)
J Dodds
Kate was brilliant. Her communication was excellent, responding quickly and clearly throughout the process. The property advert looked great and viewing clearly went really well as multiple offers were made soon after. A highly professional and impressive service. I cannot recommend more highly.
19th Apr 2023 (1 year ago)
F Lewis
Ross has been absolutely fantastic helping me sell my home. After not much success trying to sell through a previous company. I had a viewing and an offer withing a week of it going on the market with isla alexander. The marketing tools this company has is amazing and so professional. Ross is reliable, kind and trustworthy. Kept me updated throughout the process. I would recommend to anyone and everyone looking to sell there home
Seller
10th Apr 2023 (1 year ago)
M Czanerle
Isla-Alexander Property Sarah called out and I found her very helpful nothing was too much trouble for her she went above and beyond helping me with all the questions I was asking her, very professional and I would certainly recommend her to anyone selling their property.
Seller
7th Apr 2023 (1 year ago)
A Barnard
Ross has been great from the onset, guiding on best practice and ensuring we are kept up to date with the process.
His experience has allowed us to approach the market with the best chance of success.
Pleasure to work with him and Isla-Alexander!
4th Apr 2023 (1 year ago)
J Mckenzie
I’ve recently sold my house on Cwm Calon with Isla-Alexander and have been blown away with the service provided. Despite being slightly more expensive than other agents, Ross provided me with excellent insights in to the local market and was confident in his approach to selling. The photos and videos were exceptional, which led to a busy open house with three offers being made. This led to me accepting an offer that was actually £10,000 over what another estate agent suggested I come to market at. I would recommend Isla-Alexander to everyone thinking about selling.
Seller
4th Apr 2023 (1 year ago)
Alfie
If you’re looking to sell your house I wouldn’t bother as you won’t get viewings. I’ve called to book a viewing on 8/9 occasions over a three week period and the person (Ross) dealing with the property hasn’t been available. I’ve been promised call backs but nothing, given up on viewing the property now! No wonder it’s been on the market so long and they’ve had to reduce it.
3rd Apr 2023 (1 year ago)
M m
I have recently had an offer for a property excepted, and this was totally down to the hard work and professionalism from the estate agent Sarah Walters…….. Sarah has been magnificent from the first viewing, and throughout the whole purchasing process….. I would totally recommend Sarah, and can’t state what great job she has done….. Keep up the GREAT WORK…..????????????????????????????????
Buyer
27th Mar 2023 (1 year ago)
E Saunders
As a first time seller I really didn't know what to expect. Sarah was absolutely amazing throughout the whole process. Extremely helpful explaining how it all worked and was brilliant during viewings. The photographs and videos of my property were amazing. I couldn't have asked for anymore!
I would definitely recommend Sarah and Isla Alexander!
Seller
11th Mar 2023 (1 year ago)
R Maguire
Excellent estate agents! Very helpful and thorough and Ross has been very supportive and built a great relationship with us. Very informative and professional from start to finish.
7th Mar 2023 (1 year ago)
C Oaten
Isla- Alexander provided an incredible service. Superb marketing with professional video and photography. House sold within three days of going on the market with several offers above the asking price. Ross McKenzie provided exceptional personal service that made the whole process extremely smooth and straightforward. If you are thinking of selling your home then you really need to give Isla-Alexander the opportunity to do so.
Seller
11th Feb 2023 (1 year ago)
J Scotton
Our experience with Isla-Alexander has been exceptional! Ross is extremely personable, patient and hugely knowledgeable! Our home buying experience has been an absolute breeze, with frequent communication and the comfort in knowing that support is always on hand! Thank you Isla-Alexander, I couldn’t recommend you enough!
Buyer
11th Feb 2023 (1 year ago)
C lacey-coles
We have had a really positive experience selling our home with Ross. From the beginning communication has been excellent and has fitted in well with both my husband and I working full time. We were both over the moon with the photographs and videos of our property. Ross really showed our house in the best light. The number of people commenting on this is testament to how amazing they were and how focussed he is on attention to detail. Ross worked at our pace and we felt we could be really open and honest with him. At every stage Ross gave his professional guidance, but also listened well to our views and opinions. To finish, I'd like to say, Ross is a lovely guy, a pleasure to deal with and we would (and have) definitely recommend him to anyone thinking of selling their property.
Seller
10th Feb 2023 (1 year ago)
M Morgan
Sarah was excellent throughout the whole process. Her knowledge and attention to detail was second to none and we received regular communications throughout the process, which made life much easier for us. I would highly recommend Sarah and Isla-Alexander to anyone.
23rd Jan 2023 (2 years ago)
E Atherton
Sarah was, by far, the best agent that viewed our property. Her personal yet professional approach was excellent and made us feel so at ease. Sarah is so easy to talk to and keeps us in the loop every step of the way. Can’t recommend her enough! Thank you Sarah!
21st Jan 2023 (2 years ago)
H Meatyard
Ross @ Isla Alexander offered a fantastic service, clearly knows his market/industry very well! Has a refreshingly personable, and soft approach to his work which I really appreciated. Would recommend anyone looking to sell their property or get a valuation, to reach out to Ross and his team over @ Isla Alexander.
Seller
18th Jan 2023 (2 years ago)
T Palframan
When we decided to sell our house we had 4 Estate agents round to value our house and none of them appealed to us as much as Sarah. She was brilliant from the start, very personable yet realistic. She cared and always answered our messages or returned our calls no matter what time it was.
Sarah was fantastic, always available and willing to help. We bought and sold our house with Sarah and both went through quickly and efficiently, meeting all parties’ needs and keeping us informed at all times.
Would highly recommend to anyone who is buying or selling a house. Thank you Sarah
Seller
14th Jan 2023 (2 years ago)
N Davies
Sarah was a pleasure to deal with throughout the sales process. I have no hesitation in recommending Isla Alexandra.
13th Jan 2023 (2 years ago)
G Bishop
We did a viewing with Sarah recently not only was she polite and friendly she was extremely knowledgeable about the property and the local area as well, she certainly knows Newport very well. She gave me some excellent advice about buying a property as well, I would highly recommend her.
2nd Jan 2023 (2 years ago)
A Roberts
Ultimate professionalism from Liam during the whole process of our sale. His communication was superb throughout and he left nothing to chance. Our sale was not straightforward and Liams dedication to our cause was greatly appreciated. I would thoroughly recommend Liam and Isla Alexander to anyone wishing to sell their property. Fantastic service, Thankyou.
Seller
22nd Dec 2022 (2 years ago)
R G
Sarah was brilliant from start to finish. Knowledgable of the property, builds a rapport with her clients making them feel comfortable and great communication. Made the whole process so easy and stress-free. Couldn’t thank her enough.
21st Dec 2022 (2 years ago)
D Scrivener
Liam was an absolutely professional during our recent house sale as first time sellers his knowledge, helpfulness and communication skills made the whole process stress free!
He explained everything in layman’s language for us nothing was too much trouble he went above and beyond.
Seller
19th Dec 2022 (2 years ago)
V Metcalfe
Sarah was amazing throughout the whole sale process and I wouldn’t hesitate to recommend her/use her again
Seller
30th Nov 2022 (2 years ago)
J Jones
I have reached out to Ross to discuss my rental property. He has been efficient and really insightful in picking the perfect tenants. From start to finish It has been stress free and you know your in good hands. Would 100% recommend. Cheers Ross
Landlord
18th Nov 2022 (2 years ago)
J Plevey
Having used bigger company’s for past property’s I couldn’t help but notice the quantity over quality approach to housing ! I chose to go with Isla Alexander on a recent property sale and now I won’t ever go anywhere else ! Ross has been spot on from start to finish , timely and professional every step of the way and really goes above and beyond to lessen the stress on buying and selling property ! Excellent communication, I’ve had a full understanding on what stage we’re at and I’m always kept in the loop on the situation no matter how big or small .. Will always use this company now and have and will continue to suggest Ross and his team to friends and family ! Faultless.
Seller
10th Nov 2022 (2 years ago)
T Mains
Liam has achieved what too leading estate agents could not do in eighteen months He took on the sale of my house after I cancelled with the other too. SOLD MY HOUSE in four days and achieved a higher price than I was looking for. Absolutely Top Man !!!! Very professional yet friendly and up front in his approach
Seller
20th Oct 2022 (2 years ago)
B massey
Brilliant estate agent. Always kept us up to date in a WhatsApp group, very friendly and helpful and bought us a lovely bunch of flowers with a vase when we got our keys! Would definitely use him again, can’t fault him, thank you Liam!
Tenant
16th Oct 2022 (2 years ago)
J Metti
Weve had great experience with Isla-Alexander from the house viewing to moving in. Estate agent Liam has been fantastic, helpful and always there if you need anything. We even recieved a beautiful bouquet of flowers and welcome pack when we moved in. Overall great experience highly recommend :)
Tenant
10th Oct 2022 (2 years ago)
A Vernon-Smith
I have worked with Ross at Isla-Alexander for a short while now in a commercial capacity and couldn’t be happier. He is always contactable, very straight talking and a pleasure to work with.
Delighted with how the working relationship is going and how it will continue to grow.
10th Oct 2022 (2 years ago)
S Bellanato
I've been dealing with Sarah and to say she is a godsend would not be praise enough. She has single handedly alleviated so much of my stress and worry in relation to the sale of my mums house I really don't know where I would be with out her. She is by far the most professional and supportive person I have ever had the pleasure of meeting
Seller
27th Sep 2022 (2 years ago)
E Taylor
A massive thank you to Liam who worked tirelessly with our solicitors and all other estate agents in the chain.
He really went above and beyond to make this transition happen in a timely manor. I can honestly say without Liams help this house sale would have been a lot more stressful and I can not thank him enough for all the hard work he put in yo.making it happen.
Seller
9th Sep 2022 (2 years ago)
K Podmore
This service is second to none. Ross is very responsive and supportive. He has an excellent understanding of what his clients want. Making both buying and selling with them straight forward and hassle free. We would highly recommend them !
9th Aug 2022 (2 years ago)
A Menon
Right from the start, Liam has been extremely helpful and proactive. He communicated with us frequently keeping us up to date through various stages of our buying process. All in all, Liam is a great person with a really good work ethic. Highly recommend Liam and Isla-Alexander Property Experts!
Buyer
7th Aug 2022 (2 years ago)
S Obrian
Superb cooperations from start to finish. Very helpful in ever aspect of the sale. Alway there if needed, would highly recommend
Seller
30th Jul 2022 (2 years ago)
S Boyd
Ross has got to be the hardest working Estate Agent in the business! The marketing campaign and photography/videoogaphy was great. He worked incredibly hard to get our house on the market in such a short space of time, we sold within a week, with 5 offers to choose from, 3 of which were well above asking price. His constant communication has reassured us through the entire process. I would not hesitate to recommend Isla-Alexander to anyone! Thanks Ross for all your hard work ????
Seller
13th Jul 2022 (2 years ago)
T Alicia
Ross has been absolutely fantastic! He has kept the communication up as and when needed. Ross has also been thoroughly informative and answered all our questions and queries quickly and honestly. Would highly reccomend.
26th May 2022 (2 years ago)
G Jones
Been discussing details with Ross over the past few weeks for a property I have been interested in, fantastic experience overall and Ross has helped me to get the ball rolling with ease and really quickly. Highly recommended ????
16th May 2022 (2 years ago)
A Hart
One word, amazing! Liam is the best estate agent we've ever worked with and will open you up to a totally stress free, personal, 'fit in with you' style of operating. Can't not recommend these enough and only positive things to say about Liam and Isla-Alexander. A big thank you to them for being such a pleasure to work with. Thank you!
11th Apr 2022 (2 years ago)
L Deacon
Ross was absolutely amazing through the process of finding my home! So helpful and professional! I would definitely recommend!!
11th Apr 2022 (2 years ago)
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