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Estate Agents in Oxford
JCP Estate Agents - East Oxford

JCP Estate Agents - East Oxford

3.9

36 reviews

Closes at 6:00pm

251 Cowley Road, Oxford, OX4 1XG

JCP Estate Agents East Oxford are an estate agent in Oxford. They mainly list properties in OX3 and OX4. Over the last 6 months, they've listed 4 properties, with 5 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 3:00pm
Sunday Closed

View all details

JCP Estate Agents - East Oxford Reviews (36)

Have you used this agent?

All (36)

Seller (6)

Buyer (3)

Landlord (3)

Tenant (10)

General (14)

R Rowe

Francis supported us throughout the marketing and sale of our house over the past few months. We were really pleased with the level of personal service that he gave. He always answered our calls and emails promptly, and the depth of his experience and knowledge of the Oxford housing market was reassuring. We were particularly impressed with his terrier-like determination to get the sale through once we had a proceed-able offer on the table, regularly checking in with our buyer, solicitors and ourselves.... Read more

Seller

4th Apr 2025 (7 weeks ago)

J Ormerod

JCP has been a great support to our family for a couple of house sales. Francis is always a steady force of calm and sense. Everyone should buy a house from him!... Read more

Seller

10th Mar 2025 (10 weeks ago)

J Jones

Classic estate agent attitude of can't be assed. I live 3 hours away and whilst I would gladly travel to view a property I still want to see some basic photo's of the property. The property in question had no photo's of the 2nd or 3rd floor. I wanted to see the condition before travelling to view. As a developer I want to get an idea of the job before I potentially waste a 6 hour round trip... basic sales skills and in need of customer service training. Have a think if sales is job you want to do as it didn't seem like it on the phone. Argumentative and condescending attitude. Another estate agent that has forgotten a property needs to be sold!... Read more

5th Feb 2025 (15 weeks ago)

E Warnock

Please read if you are a student - we lived in a property with JCP for 2 years during uni. Our experience with JCP was shocking, upon moving into the property the house was in a disgusting state, countless issues across the rooms and communal areas in the property which we constantly reported and were not fixed across the 2 years. Upon moving in the house was disgusting with used condoms even found underneath tenants beds. Outside my bedroom was a cupboard full of rubbish left from the previous tenants which JCP did not clear within the 2 years, the basement room was full of mould, we were not provided with a fridge or hoover, the garden was overgrown and left in a state. One of the tenants door handles broke and he had to enter the house through the back door as JCP took near a month to get it sorted putting the other tenants safety at risk as we had to sleep with the back door left unlocked. They never took our complaints seriously and constantly overlooked us. Furthermore, despite acknowledging any of these issues and taking accountability for them they just left it and then did near nothing when the landlord tried to take our deposits off us. We had to fight to receive our deposits back going through my deposits. If you are a student please be careful and do not trust JCP.... Read more

Tenant

13th Jan 2025 (18 weeks ago)

H B

Elizabeth Baddeley at JCP was great at finding suitable tenants for my property. Excellent service.... Read more

Landlord

1st Aug 2024 (9 mo. ago)

K greenhalgh

Elizabeth was very professional and persistent steering our rather complex sale through successfully. She was always up to speed and pleasant to work with.... Read more

Seller

5th Apr 2024 (1 year ago)

M Oxford

Very excellent service On the ball, kept well up to date on progress. Strongly recommended and friendly too!... Read more

12th Mar 2024 (1 year ago)

K Moczulska

Firstly, the state in which the house was left in for us to move in was unbelievable, so many things needed fixing and renewing and was only fixed after a few months. The communication was shocking, would only reply after numerous calls and emails and even when, the team were very blunt and rude. Left us with no heating and water over Christmas because of a leak from an old radiator. The boiler also needed fixing but was only dealt with after 4 visits. I never leave reviews, but want to warn future students.... Read more

Tenant

16th Oct 2023 (1 year ago)

S Bolton

Very professional and efficient service from Elizabeth at JCP. She was always available and responsive, and very pleasant to work with.... Read more

21st Jul 2023 (1 year ago)

Rxspxct

Francis at JCP is knowledgeable and efficient. He always keeps good communication during the purchasing process which makes the whole process complete smoothly. I really appreciate all his help. Jian... Read more

Buyer

28th Jun 2023 (1 year ago)

K Cyprien

Terrible estate agents. AVOID AT ALL COSTS.... Read more

3rd May 2023 (2 years ago)

C Marsh

We moved in to a house that was not cleaned as in contract there was slugs in the basement and mould on the walls. Now we have no heating or hot water and JCP have been informed and days later it is still not sorted.... Read more

Tenant

19th Mar 2023 (2 years ago)

L Clark

Absolutely disgraceful service. Rented accommodation which has not been cleaned, has an infestation of slugs in 2 rooms, has cheap ill fitting features, including curtains and a wardrobe that collapsed when used. Only 3 out of 15 spot lights working and numerous promises to fix, which have all turned out to be blatant lies. Do not rent from this company.... Read more

Tenant

20th Sep 2022 (2 years ago)

S H

Great company to work with! Customer service from Evie was amazing. Highly recommended!... Read more

26th Jul 2022 (2 years ago)

D Scott

Had a great experience with Evie and Amir who helped us rent a flat. We had found the flat online, and it was a bit of a process as we were doing all of the details from overseas. Excellent service.... Read more

30th Jun 2022 (2 years ago)

B Franta

I worked with Evie to secure an apartment in Oxford before moving from the US. She was great to work with -- professional, prompt, clear in communications, and happy to answer any questions I had. She definitely made my international relocation process easier. Thank you Evie!... Read more

23rd Jun 2022 (2 years ago)

V Dewan

JCP provided prompt viewings and a straightforward procedure to place and secure an offer for our new house in Jericho. Evie and Amir have both been very helpful and have stood by our side throughout the process.... Read more

21st Jun 2022 (2 years ago)

M Hawes

Evie is nothing but accommodating and puts your interests at the absolute forefront of all she does. She’s highly professional and is so personable you feel nothing but comfortable talking with her. Will 100% be recommending JCP to friends because of Evie!... Read more

6th Jun 2022 (2 years ago)

J Harborne

Good, continuous support given by Evie throughout the process of letting a flat with JCP. We were kept up-to-date at all times and received swift replies to all emails and queries. Would recommend.... Read more

Landlord

6th Jun 2022 (2 years ago)

T Kirven

Evie makes leasing from JCP an easy decision. She’s been so responsive, helpful, and makes us feel like we matter to JCP. Leasing through a third-party offers a lot of advantages, but requires a high degree of trust from the tenant to the agent. Evie builds trust and has been completely reliable.... Read more

Tenant

9th May 2022 (3 years ago)

D Evans

Moving into a new house is often characterised by many weeks of stress. This was not the case for us, thanks to the wonderfully efficient, professional, and friendly service from JCP Estate Agents, and from Evie in particular. Although a minor point, whenever I telephoned, she always answered me using my name. I didn't feel like 'just another customer'. JCP should be very proud to have Evie working on their team, and as a result of her excellent service, my partner and I are looking forward to a smooth and stressless move next month.... Read more

27th Apr 2022 (3 years ago)

J Bedford

Really great company to work with, professional and helpful staff. Fast response in reporting any damages or issues as well as an easy process of moving in/out of our flat. My flatmate and I also appreciated how patient and understanding our primary agent Stanley was (and the others!) due to us being students. Would recommend.... Read more

Tenant

22nd Mar 2022 (3 years ago)

K Stileman

We bought our house of JCP and then when our plans changed so that we were no longer returning to Oxford we used them to rent it out. We are generally really pleased with the standard of service and would definitely recommend them over other estate agents we have had more negative experiences with. The attitude of the staff is extremely positive and although you can sometimes tell they are a bit overloaded they generally get back to us in a timely manner and are always extremely helpful and engaged. Our contact Amir is great at explaining the course of action ahead of a particular problem and on more than one occasion he has gone the extra mile to make sure we're not over-quoted for a job!... Read more

Landlord

21st Mar 2022 (3 years ago)

L Ritson

Amber from JCP Estate Agents has made our move so easy and enjoyable. She responds so quickly, and she is willing to answer any questions I may have. Thank you Amber!... Read more

11th Aug 2021 (3 years ago)

J Feyertag

I'm afraid we had a really bad experience with JCP when we sold our flat in Grandpont. We originally listed it for sale with JCP's East Oxford office in July 2020 at a commission of 1.5% (+VAT) and £175 (+VAT) for some other services. 9 months down the line, we felt stupid that we didn't negotiate these fees down based on the service we received. We felt very pressured into taking the flat off the market once an offer was received, even though we would have preferred to keep it on. After this, we heard very little from the agent until he informed us that the buyer was withdrawing her offer based on the survey. This happened 6 weeks after the survey took place, forcing us to relist the flat in October. Our experience with the second buyer wasn't any better. This time the agent ignored our conditions for accepting the offer. Despite agreeing to the offer in October, we waited 4 months to find out the buyer was going to book a survey despite being reassured by the agent that they were ready to exchange. The sale was eventually completed after many headaches and at a significantly lower price (over 5% lower than the initial asking price) in April 2021, 9 months after we first listed the flat with JCP. We didn't feel that the agent was active enough in managing our sale, and that he created more issues than he helped solve. The service we received certainly didn't justify the £7,200 we spent, so we raised this. Unfortunately there has been zero acknowledgement from the agent (apparently they went "over and beyond") and so we have regrettably had to take this to the Property Ombudsman. There doesn't seem to be any other way of holding what I would consider a predatory estate agent into account when they offer minimal services at premium prices. So to protect others from making the same mistakes we made, here are some top tips for selling with JCP: 1. If possible, I would avoid them altogether or use the North Oxford branch 2. If you do go with JCP, negotiate the commission down to 1.25% (which is the market rate most others, e.g. Breckon and Breckon or Chancellor's, charge) 3. If JCP do insist on a premium rate (1.5%), at least make sure they agree to reduce it if the property takes too long to sell (e.g. above 6 months) or sells at a significantly lower value than the asking price (e.g. 5%). This may incentivise them to respond quicker to issues when they arise, and avoid putting pressure on you to reduce the price (which happened to us several times). The terms of business, as they stand, are minimal and won't protect you if things go wrong. 3. Make sure JCP include the £175 + VAT for EPC, photographs, and floorplans within that commission. They will try and list it separately, even (as in our case) the EPC was recently done and can therefore be downloaded for free off the internet. 4. When the JCP agent calls you to pressure you into accepting the first offer, just ignore them and keep your property on the market for a minimum of 2 weeks in case other offers come in. 5. Send important communications to them in writing, e.g. conditions for accepting the offer. They will try and do everything over the phone which, conveniently, makes it difficult to present evidence when you do have to take this to the Property Ombudsman. I wouldn't want my worst enemies to go through the same experience we had with JCP, so I hope some others find this review useful. If you want the sale of your home to be in safe hands, I would err on the side of caution and just avoid them altogether.... Read more

Seller

11th Jun 2021 (3 years ago)

M Serafini

I highly recommend JCP Agency to anyone looking for a new place to live. Mariem was my representative and was very helpful in supporting me even with the additional problems due to covid.... Read more

Tenant

23rd Apr 2021 (4 years ago)

Lupus

Zsofia was our representative and was amazing. Extremely helpful and couldn’t of asked for more. Thank you very much... Read more

6th Feb 2021 (4 years ago)

J Brewer

Fantastic top class customer service and very good value for money. We have just sold our house through JCP in East Oxford. The customer service we received from David and the team couldn't have been better. Even with the additional challenges of covid, David made everything run smoothly on all sides. He was also always available to answer any questions we had. We highly recommend JCP to anyone.... Read more

Seller

21st Jan 2021 (4 years ago)

K Stilemen

We are first time buyers and we’re struggling to find somewhere due to COVUD-19 but delighted to say we have just had an offer accepted thanks to JCP! Specifically so grateful to Patrick who dealt so graciously with our dithering around a house visit and who did the most wonderful virtual tour for us before we were able to travel. We’re so excited to be home owners!... Read more

Buyer

28th May 2020 (4 years ago)

L Mcloughlin

Awful estate agents! We rented a house through them in July for a tenancy starting in August. The property is landlord managed and JCP just let it to us. Initially they lied to us on viewing the property, stating cleaners and gardeners were included in the rent price and it would be no problem to remove furniture. After we paid our holding deposit and got sent the tenancy agreement to read and sign, it was impossible to get any response from anyone from problems in our contract. We called, emailed and left notes on their online contract system but nothing at all which was so frustrating. However if we didn’t sign and submit our contract in 7 days we would lose our holding deposit (around £600). We decided to sign it anyways, as we desperately needed a house and could not afford to lose this money. Funnily enough, as soon as we signed we could get hold of the lettings agent and informed that the rent did not include gardeners or cleaners, and the property was ‘let as seen’ and we were not allowed to have any furniture removed. Of course our landlady who we let off does not care about this as she wasn’t involved in the lettings process, but this was just so unprofessional and frustrating process being lied to and ignored. We would never go back to rent through JCP again and highly recommend others to avoid!... Read more

Tenant

20th Oct 2019 (5 years ago)

H Milton

Can't recommend JCP enough if you are looking for a place. All of the colleagues have been fantastic - especially Stanley, Alex and Winnie. They have kept both me and my housemate in the loop during all the steps, and have remained professional and friendly the entire time. Would highly recommend to anyone!... Read more

Tenant

20th Jul 2018 (6 years ago)

Oli

STUDENTS: Do not use they are a terrible estate agent. They don’t sort out your queries unless you chase them at least 5 times. Even the landlord of our property has said they’re useless. Come across rude if they need something from you however don’t care at all if you need there help. Not to mention they forgetful, unprofessional and extremely stupid. Have sent us emails that are meant for other tenants.... USE ANOTHER AGENCY... Read more

Tenant

4th Jan 2018 (7 years ago)

R Try

The personal service provided by the staff at JCP was second to none. Everybody makes you feel like an important customer. I would strongly recommend them to anyone wanting to sell a property in Oxford. The experience and expertise of Teresa & Israr was invaluable. Working with them –and the entire office back up team – was a pleasure. Thank you again for making the process so hassle free!... Read more

Seller

11th Apr 2017 (8 years ago)

N Lloyd

A great local company where customer service is right at the top of the list. I bought my home through James C. Penny Estate Agents, as a first time buyer I found them to be extremely helpful. From start to finish, professional, efficient, honest and straight talking. When I look to make the next move up the Oxford property ladder I will certainly be calling on JCP!... Read more

Buyer

11th Apr 2017 (8 years ago)

T lewis

I would not hesitate to recommend James C. Penny to landlords and tenants. A very warm welcome as soon as you open the door, thank you all for all the help and advice you have given us.... Read more

1st Dec 2016 (8 years ago)

J Patzschke

Worst agency ever. Very very unprofessional and unclear. We lost 1.300£ agency fees without even being informed by that. They lie and don't even listen to you when you speak and find excuses not to speak to you on the phone. Had to fly in all the way from Italy to speak to them. Absolutely disgraceful I extremely recommend you to go to another agency (personally i had a great experience with chancellors) who are very helpful and always available. Overall if you're student... Read more

26th Jul 2016 (8 years ago)

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