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James C Penny Estate Agents
60 reviews
Branches
2
Properties for sale
36
Average time to sale
16 weeks
About James C Penny
James C Penny have 2 branches and they mainly list properties in OX4 and OX2. Over the last six months, they've listed 36 properties, with an average time to sale of 16 weeks.
James C Penny fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas James C Penny operate, the average fee is 1.13%.
Get a quote for selling your property.Top performing James C Penny branches
1.
James C Penny Estate Agents - Central North Oxford
OX2
2.
James C Penny - East Oxford
OX1
3.
James C Penny - East Oxford
OX4
4.
James C Penny Estate Agents - Central North Oxford
OX1
5.
James C Penny - East Oxford
OX3
6.
James C Penny Estate Agents - Central North Oxford
OX3
7.
James C Penny - East Oxford
OX14
8.
James C Penny Estate Agents - Central North Oxford
OX29
9.
James C Penny - East Oxford
OX44
Latest reviews for James C Penny
Anonymous Homeseller
I'm afraid we have to add to the recent spate of people who have had bad experiences with JCP.
We listed our flat in Grandpont for sale with JCP's East Oxford office in July 2020 at a commission of 1.5% (+VAT) and (£175 +VAT).
9 months down the line, we felt stupid that we didn't negotiate these fees down based on the service we received. The agent pressured us into taking our flat off the market after a first offer was received, then waited 6 weeks until October to let us know that said buyer was withdrawing her offer based on the survey in August. When we found a second buyer, the same agent ignored our conditions for accepting the offer, delaying the whole process by another 4 months from October to February. The sale was eventually completed after many headaches in April at a significantly lower (over 5%) price, and ultimately we felt that the agent created more problems than they solved.
The service we received certainly didn't justify the £7,200 we spent, so we raised this. There has been zero acknowledgement from the agent (apparently they went "over and beyond") and so we have regrettably had to take this to the Property Ombudsman.
To protect others from making the same mistakes we did, here are some top tips for selling with JCP:
1. If possible, avoid altogether or use the North Oxford branch
2. If you do go with JCP, negotiate the commission down to 1.25% (which is the market rate most others, e.g. Breckon and Breckon, charge)
3. If they do insist on a premium rate (1.5%), at least make sure they agree to reduce it if the property takes too long to sell (e.g. above 6 months) or sells at a significantly lower value than the asking price (e.g. 5%).
3. Make sure they include the £175 + VAT for EPC, photographs, and floorplans within that commission. They will try and list it separately, even (as in our case) the EPC was recently done and can therefore be downloaded for free off the internet.
4. When the agent calls you to pressure you into accepting the first offer, just ignore them and keep your property on the market for a minimum of 2 weeks in case other offers come in.
5. Send important communications to them in writing, e.g. conditions for accepting the offer. They will try and do everything over the phone which, conveniently, makes it difficult to present evidence when you do have to take this to the Property Ombudsman (which we are now doing).
I wouldn't want my worst enemies to go through the same experience we had with JCP, so I hope some others find this useful. But best just to avoid!
18 days ago
Marta Serafini
I highly recommend JCP Agency to anyone looking for a new place to live. Mariem was my representative and was very helpful in supporting me even with the additional problems due to covid.
8 weeks ago
Ian Horrocks
We had a very good experience with JCP selling our house in Jericho. We dealt with Francis Winstone-Partridge in the North Oxford branch and he was very professional and highly responsive. We were living away from Oxford due to lockdown, and Francis really took care of everything for us -- it was totally hassle free.
15 weeks ago
sisi wu
Purchased our first house with Francis at JCP. He is a very reliable and responsible agent. He deal with the process promptly, and he is very familiar with this Jerico area. A very good experience for us!
17 weeks ago
Trish Hodson
Francis, and the team at J C Penny in Jericho, have been so helpful and straightforward during our house purchase process. With all the additional stresses that the current situation brings, Francis has been nothing but patient and helpful, and has been a pleasure to work with.
18 weeks ago
Carmen Jorge
I have been working with Zsofia with regards to renting a property (as a tenant), and so far the process has been very smooth and very easy. She has replied promptly to all of our doubts and concerns at every stage of the process, and has gone out of her way to make us feel comfortable and to clarify anything we requested. She is extremely professional and diligent in her work, and I am very grateful that I got to work with such a delightful person.
In general, JCP as a whole seems to be a very well organised agency, with whom working is an easy process, in which all information is offered in a very transparent manner, and who are going to make sure you are understanding all the process you will go through from the first minute.
I definitely recommend working with JCP Estate Agents if you're looking for a place to rent in Oxford!
18 weeks ago
All 2 James C Penny branches
Marta Serafini
I highly recommend JCP Agency to anyone looking for a new place to live. Mariem was my representative and was very helpful in supporting me even with the additional problems due to covid.
2 months ago
See all reviews
Access detailed insights of how this agent performs
Average asking price achieved
Average sale time
Properties sold
Anonymous Homeseller
I'm afraid we have to add to the recent spate of people who have had bad experiences with JCP.
We listed our flat in Grandpont for sale with JCP's East Oxford office in July 2020 at a commission of 1.5% (+VAT) and (£175 +VAT).
9 months down the line, we felt stupid that we didn't negotiate these fees down based on the service we received. The agent pressured us into taking our flat off the market after a first offer was received, then waited 6 weeks until October to let us know that said buyer was withdrawing her offer based on the survey in August. When we found a second buyer, the same agent ignored our conditions for accepting the offer, delaying the whole process by another 4 months from October to February. The sale was eventually completed after many headaches in April at a significantly lower (over 5%) price, and ultimately we felt that the agent created more problems than they solved.
The service we received certainly didn't justify the £7,200 we spent, so we raised this. There has been zero acknowledgement from the agent (apparently they went "over and beyond") and so we have regrettably had to take this to the Property Ombudsman.
To protect others from making the same mistakes we did, here are some top tips for selling with JCP:
1. If possible, avoid altogether or use the North Oxford branch
2. If you do go with JCP, negotiate the commission down to 1.25% (which is the market rate most others, e.g. Breckon and Breckon, charge)
3. If they do insist on a premium rate (1.5%), at least make sure they agree to reduce it if the property takes too long to sell (e.g. above 6 months) or sells at a significantly lower value than the asking price (e.g. 5%).
3. Make sure they include the £175 + VAT for EPC, photographs, and floorplans within that commission. They will try and list it separately, even (as in our case) the EPC was recently done and can therefore be downloaded for free off the internet.
4. When the agent calls you to pressure you into accepting the first offer, just ignore them and keep your property on the market for a minimum of 2 weeks in case other offers come in.
5. Send important communications to them in writing, e.g. conditions for accepting the offer. They will try and do everything over the phone which, conveniently, makes it difficult to present evidence when you do have to take this to the Property Ombudsman (which we are now doing).
I wouldn't want my worst enemies to go through the same experience we had with JCP, so I hope some others find this useful. But best just to avoid!
18 days ago
See all reviews
Access detailed insights of how this agent performs
Average asking price achieved
Average sale time
Properties sold
Find your nearest James C Penny branch
Find your nearest James C Penny branch
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