James C Penny Estate Agents

James C Penny Estate Agents - Central North Oxford

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James C Penny Estate Agents - Central North Oxford

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Latest reviews for James C Penny

Izzy P

I bought a house from JC Penny and they were extremely helpful throughout the purchase. They bent over backwards to make a difficult move easier. The staff were always helpful. I highly recommend Francis Winstone-Partridge and his team.... Read more

14 weeks ago

Anonymous Homeseller

Francis Winstone Partridge could not have been more helpful and professional, as were the rest of the team. I am moving after 50 years and the help and support has made the move much easier.... Read more

16 weeks ago

Anna Chen

Mr.Francis Winstone-Partridge is a kind, efficient , professional and wonderful agent! Excellent! Dr. Anna Chen... Read more

17 weeks ago

Erika Syba

The best thing about JCP is that they have an exceptional location in Oxford and with that comes a good portfolio of properties. They are professional and helpful. Highly recommended.... Read more

18 weeks ago

Felix Timpson

My experience with James C. Penny Estate Agents has been emphatically the worst I have ever experienced. Myself and housemates entered our newly rented property yesterday to find that JCP and the landlord they represent had done absolutely nothing to turn over the property since the previous tenants had left. This meant the house was filthy, uninhabitable, and unfit for purpose as several of the fittings in the property were broken, dangerous, and unusable. In addition, they had not removed the rubbish left behind by the previous tenants. All of this meant we could not inhabit a property we had paid over £3000 (so far) to live in. It is shockingly unacceptable for a letting agent to allow a tenancy to commence without even having checked that a property under their management is in a suitable condition. The service they have provided to us as from the beginning has demonstrated their utter disdain for tenants. The agent who showed us around the property could not answer a single question about it and had clearly done no research before conducting the viewing. However, she was perfectly capable of haggling extra money out of us for the rent on the landlord's behalf. The individual responsible for maintaining correspondence with us before the tenancy commenced was unresponsive and unorganised. Then finally, we enter our property to find they have done nothing to prepare for our arrival. As a result, we have had to dump our belongings on top of beds whilst we wait for JCP to carry out the end of tenancy processes that they should have completed before we arrived. We cannot currently live in a property that we are paying rent for and one of us has had to take time off of work to accommodate the maintenance that needs to be conducted. We still do not have an inventory to even report the condition we are faced with. Having failed to do any of the above, it begs the question what is a letting agent even for? Other than to copy and paste the same washed up tenancy agreements and cream off the top of every stakeholder's cash. I am angry, perturbed, distressed, and saddened. This is yet another example of how tenants are at the mercy of landlords and letting agents who have the monopoly on property in the United Kingdom, and sap everyday people of their money whilst doing the bare minimum in return. JCP will have to go a long way to change my opinion of them.... Read more

26 weeks ago

Anonymous Homeseller

Honestly, I do not have the energy to go into the depths of frustration that I have with JCP. Unfortunately, I am still awaiting a deposit return over five weeks after leaving the property. I do fully appreciate the global circumstances, however, JCP have been operational and have never provided clarity on ETA's on a deposit return. This has left us in a position of difficulty in our own planning. I have had various conversations with different team members within the organisation (Jericho, Oxford branch) only to be told that there are 'third party suppliers' who are holding up. It's extremely disappointing that any bottlenecks with their own logistical supplies are having an impact our own cash position. I believe it's been three independent contractors that have been the bottleneck. I am at a loss as to whether this is the case or any internal issues. None-the-less, it's unacceptable. I still await responses and am almost powerless (aside with engaging with my solicitor) to expedite matters. I have reviewed various online reviews of tenants who have experienced similar issues over the years so can only attribute it to the level of professionalism within the company. Please consider who you use as a letting agent. I have an extremely poor view of them as an organisation. There have been additional issues that I will save all of our time on also.... Read more

37 weeks ago

All 2 James C Penny branches