Jack
Really bad communication. Contacted the agent for confirming the viewing time by email and call, never get the updates. And the agent never care about their customer, wasting my whole day traveling.... Read more
27th Apr 2024 (9 mo. ago)
katelevchuk
Very professional and helpful!... Read more
20th Jan 2024 (1 year ago)
A Hussain
ABSOLUTE JOKE OF AN AGENCY - THE RECRUITMENT TEAM ARE AWFUL, THEY REACH OUT TO YOU ASKING IF YOU ARE LOOKING FOR NEW JOB OPPORTUNITIES ETC..THEY HAVE NO RESPECT AND DON’T APPRECIATE THE TIME I GAVE THEM AS A CANDIDATE..IT WORKS AROUND THEM WHEN IT SUITS THEM…HAVE THE DECENCY TO COMMUNICATE - I THINK PAIGE THINKS I MUST BE SOME NEWBIE..GET YOUR HAND AND HEAD OUT YOUR ARSE AND UNDERSTAND THE WORLD DOESN’T WORK AROUND YOU AND I KINDLY GAVE YOU MY TIME OF DAY 3 TIMES FOR YOU TO NOT EVEN BOTHER - RECRUITERS LIKE PAIGE ARE THE ONES THAT GIVE A BAD NAME TO THE INDUSTRY - I’M A SALES PROFESSIONAL MYSELF BUY 1 THING I DO IS COMMUNICATE PROFESSIONALLY AT ALL TIMES WITH MY CLIENTS REGARDLESS OF THE OUTCOME/DECISION…RECRUITERS LIKE PAIGE ARE DISGUSTING!!! MY 6 YEAR OLD NIECE COMMUNICATES BETTER THAN THIS SHAMBLES RECRUITMENT TEAM!
DON’T EVER APPROACH ME ASKING IF I AM LOOKING FOR A NEW JOB OPPORTUNITY AGAIN!! WASTED MY TIME -... Read more
18th Oct 2023 (1 year ago)
S Mehta
Amy’s services are recommended for letting ????????... Read more
Landlord
5th Oct 2023 (1 year ago)
A Ibáñez
??CAREFUL
Job checks failed and they didn’t return the holding deposit! (Illegal)... Read more
Tenant
14th Aug 2023 (1 year ago)
T Martinez
I live in a building across this John&Co office which they oversee and every time I have call an admin picks up saying all agents are either unable or out on property viewings. They say they will return call the same day and they don’t follow through. They cannot even provide emails or phones to contact the agents. Its very frustrating because the admin makes it impossible to contact them and meanwhile I still left with a leasing problem I need to resolve quite urgent. The admin Harriet says that is the only office that can help with my issue and doesn’t provide any solution of who can I call, or email. Very incompetent and professionally lacking.... Read more
Landlord
8th Aug 2023 (1 year ago)
G Grimaldi
Booked a view with Josh Ward for a 1 bedroom property.
We saw the property was gone from the listings from the day after we booked the view already, but we haven’t been informed till the morning of the viewing ( 4 days after).
Very unprofessional to cancel an appointment same day when he could have informed us way beforehand.
Please give some training to your agents.... Read more
7th Jun 2023 (1 year ago)
T X
Finding a property was smooth and professional six years ago, that's what I give 5 stars for. BUT: the service I am getting as a tenant over the last six years is awful. Our property manager is changing constantly, they don't react with maintenance issues in good time as no-one feels responsible for us as tenants. That does not match the price we are paying for luxury apartments and the service which is expected with it.... Read more
Tenant
2nd Jun 2023 (1 year ago)
G Aitkuzhinov
The name of the Real Estate Agent I worked with is Betsy. She provided a very smooth and transparent service from beginning to the end. Responded promptly to my inquiries and overall provided excellent experience!... Read more
13th Apr 2023 (1 year ago)
Z Louatib
I’ve had an amazing experience with Betsy Slawson from Johns&Co New Providence Wharf. She was not only friendly but also very professional. She accompanied me throughout the whole process from day one of the viewing to completion and responded to my questions almost instantly and patiently.
Her service and professionalism were the best experience I’ve ever come across while looking for a property. I highly recommend her. Thank you Betsy!... Read more
20th Jan 2023 (2 years ago)
S Chau
Very good and efficient service for my letting in NPW.... Read more
Landlord
9th Nov 2022 (2 years ago)
A BONI
I had a very positive experience with Betsy Slawson at JOHNS&CO (New Providence Wharf). I am grateful for her help, support and assistance during our flat search and the admin procedures following that.
I was looking for a flat available immediately as I needed to move in less than a week and Betsy made the entire experience very smooth, and positive with no stress.
The flat was a perfect match with our criteria and we enjoy our new home!
Many thanks for your help. I wish you the best in your future endeavours.... Read more
Tenant
14th Aug 2022 (2 years ago)
L Alex
This is my best experience ever! My English is bad but Alexandra is always patient! When I have a problem, Alexandra always response me quickly and explain the problem well! Fully recommend Johns&Co!... Read more
20th Jul 2022 (2 years ago)
L Jones
I enjoyed working with John & Co - they were highly communicative, had good platforms, and Leigh, especially, showed a great amount of patience and proactivity as I set up my rental... Read more
1st Jul 2022 (2 years ago)
S Lutz
My experience with Johns&Co while renting an apartment has been quite positive so far. I can especially recommend Alexandra Ene as lettings administrator. She has been very helpful during the tenancy application process and always quickly sent me all completed documents.... Read more
13th Jun 2022 (2 years ago)
Y Z
Great and fast service. Always responding to my requests as soon as possible. I would recommend to my friends.... Read more
10th Jun 2022 (2 years ago)
D P
Both Alexandra and Bilal were fantastic throughout the whole process of me me securing my flat - very communicative and supportive during the crucial moments, 5 stars!! I would recommend them to anybody.... Read more
27th May 2022 (2 years ago)
K Barbet
Bilal and Alexandra were so quick at replying and answering my (many) questions. I’ve had a negative experience in the past so I was worried about having another one.. but they are both great and I would highly recommend!... Read more
12th Apr 2022 (2 years ago)
R Qin
The staff have been very helpful and professional. The whole process of renting an apartment is so smooth.... Read more
10th Apr 2022 (2 years ago)
A Siah

I did not have heating for 8 weeks in the middle of winter (December to February), moved out of my property early because Johns & Co breached the tenancy agreement and the property manager was thoroughly incompetent.
Despite a lot of follow-ups (literally over 80 emails in the exchanges), my property manager only offered cursory responses and did not make any meaningful effort to fix my heating. I had to speak to his boss, and threaten to move out, before they even started trying. In the end, it turned out to be a fairly straightforward issue with the boiler pump that could've been fixed in a few hours, but Johns & Co incompetence and mismanagement meant this took 8 weeks, and they could only muster silly excuses like 'we were working from home so had to take 5+ days to reply to your email'.
Following this, I sought compensation for the breach of contract (tenancy agreement clearly states it's the responsibility of the landlord and their agents to provide me with adequate heating): I was strung along for over a month before, unsurprisingly, Johns and Co told me there's nothing they can do about it. I sympathise with the international landlord; they paid for full management but had to bear the responsibility for the contract, despite the breach being 100% the fault of Johns & Co and nobody else.
I could go into much more horror stories in my experience with the property manager (e.g. 'I'll do this by today', then proceeds to go on holiday without any update. This happened multiple times).
All I can say is if you live in a Johns & Co property, managed by their Royal Wharf office, I pray for you. Eight weeks without heating in the midst of winter was the least of my troubles, go figure.
In my search for a new property, there were many Johns & Co properties that looked so good, but I kept reminding myself: no location or furnishing is worth my sanity. If Johns & Co keep up this standard of 'service' (if you can even call it that), I will happily bet against their existence in 5 years as they anger more tenants and landlords along the way.
I have given up on seeking any recourse for my treatment by Johns & Co, I just wish the best for future tenants who have to endure them. Good luck.... Read more
6th Apr 2022 (2 years ago)
Z Khoury
Highly recommend John's and Co services. Very professional, efficient and customer-oriented.... Read more
30th Mar 2022 (2 years ago)
Pippin
Great service from the guys at Johns & Co.. they rented our property literally within 24 hours.. The administration was well managed and all queries responded to promptly. A big thank you to the whole team especially Alexandra who has been super helpful!... Read more
21st Mar 2022 (2 years ago)
J C
Lauren Melius helped me with the termination of the tenancy, the process was going smoothly and efficiently. Appreciate your help!... Read more
10th Mar 2022 (2 years ago)
V Munteanu

I just moved into one of the flats that are handled by Johns & Co. I was very happy with the entire process. I found their post on Zoopla and I messaged them a day or two afterwards. Bilal Qaisar, the agent that helped me with the process, reached out and set up a viewing right away. He was very responsive and always happy to answer my questions. During the viewing, he took the time not only to show me the property, but to also show me around, explain me what I can find in the area, and also gave me a lot of useful details (such as facilities, security, internet provider, some details about the contract, and a few other things) without having to ask him anything. Overall, it was one of the best viewings I ever attended, and I felt that Bilal wanted to make sure that I am well informed at each step. After the viewing, I made an offer right away, and as previously, he replied in no time, got the process going, and at every step, he made sure that I knew what was going to happen beforehand (as a side note, we used WhatsApp to stay in touch which is significantly quicker that the email). The agency also has a pretty cool website where you login and you can see the progress of your application, which was much better than what usually happens in other places where you have to email your agent to get more details and get a reply days after. During the process, I was also assisted by Betsy Slawson. She helped me with the payments and to set up the contract, as well as she provided me with a lot of more detailed information above what Bilal told me (such as contract details, how to get to actually use the facilities, how to get the keys when I move in, and so on). Just as Bilal, she was very responsive and kind, and she made sure that I knew what I was supposed to do beforehand each step. When I had questions, she answered within 1, maximum 2, working hours, and all the replies were well documented so that I fully understand what I need to do. After the contract was signed and the payment went through, she made sure to let me know how the process goes on the landlord side, she gave me a lot of useful information regarding the providers (internet, water, electricity etc..) so that I can call them and get everything setup (hence I had internet right away :D), and she also explained me what I need to do on the move in day, which was all very useful and quite nice not to have to worry about it myself. Finally, when the entire process was done, Bilal reached out to me a couple of days before the move to make sure that I know how to get the keys, and make sure that everything is fine, and he also reached out after I moved in to make sure that the move went well and I do not have any questions left. Betsy also reached out with more details about the facilities around here, how can I set them up, and what I need to do to make the best out of my stay! So yeah, a pretty cool experience, props to Bilal for caring about his customers and for all the effort he is putting into it, props to Betsy for providing me with all the useful information both during and at the end of process, and for making sure that I get the best out of it, and props to the company for having high quality standards and great customer service all the way! I am pretty sure that I am going to stick to them for a while.... Read more
22nd Feb 2022 (2 years ago)
P Lad
I have been dealing with Alexandra Ene for quite a while now. She deserves a 5-star rating because she always provides a high quality customer service. She is consistently helpful, responsive, insightful and friendly. If unable to take a call, she always follows up as soon as possible. Overall, Alexandra is an asset to the company and I would highly recommend her services!... Read more
6th Feb 2022 (3 years ago)
R Wuu
Tawnie has been more than helpful with our end of tenancy process. Always provides quick responses and is flexible to meet our needs. The checkout process went very smoothly, Tawnie provided all the details to us in a direct and clear manner. Best service we have had so far!... Read more
4th Feb 2022 (3 years ago)
S Fang
Perfect experience!!!... Read more
23rd Jan 2022 (3 years ago)
A Ibrahim
Efficient service by the management staff, Thank you... Read more
5th Jan 2022 (3 years ago)
S Ma
Very friendly, resourceful and professional team. Quick response and always helpful!!... Read more
4th Jan 2022 (3 years ago)
J Ledlie
Flat on the market on Thursday, tenant found on Saturday and moved in within. 2 weeks.
Very professional.
Thank you Betsy Slawson and Nick Randall.... Read more
14th Dec 2021 (3 years ago)
J Sang
Everything is professionally managed. Check in and out of tenants smoothly arranged by Betsy Slawson. ?... Read more
9th Dec 2021 (3 years ago)
S G
Renting my new flat through Johns&Co has been a very positive experience, especially thanks to my tenancy coordinator, Alexandra Ene. She's been super responsive, kind and helpful. Gave me all the information needed and supported me at every step. An empathic person who clearly loves her job and puts a lot of passion and dedication in it.... Read more
18th Nov 2021 (3 years ago)
G Wan
Agnes Pogozelske and Nicholas Randall have been very helpful and professional. With me living aboard, they well explain and guide me through the letting process, and responsive to any questions i had. When unexpected things happened, Nicholas immediately updated me and contained the impact for immediate resolution, which i greatly appreciate... Read more
1st Nov 2021 (3 years ago)
???
I am overall satisfied with the service John & Co provided. The letting team were quick to secure multiple offers, their staff always respond very fast to any inquires which has helped a lot as an oversea landlord. Special thanks to my property manager Tawnie, who always provide useful solution in a timely manner. I felt I can always rely on Tawnie when there's problem. Personally I found John & Co charge higher than other agency, but I think it was worth it. But I would really like to suggest they put the tenancy insurance as an optional, instead of compulsory choice.... Read more
24th Oct 2021 (3 years ago)
Z SD
I'm happy to say that I've received a great service from John & Co, and particularly Ben and Agnes. Ben was very responsive and professional. I appreciate how he immediately knew my requests and tried to fit them while looking for a new place to rent. Agnes, although our communication was via email, she appeared to be friendly and welcoming. She is also professional, and punctual in completing the paper work. Thank you !... Read more
19th Oct 2021 (3 years ago)
A Brouhard
Excellent follow-up and execution from Agnes and Isabel, on tenant recruitment and management. Thanks for your professional support.... Read more
14th Oct 2021 (3 years ago)
C Blakely
I am on my 2nd lease with Johns&Co, both times working with Nicholas & Agnes, and they have been great!... Read more
11th Oct 2021 (3 years ago)
T Hung
The team is professional, Slawson is helpful and efficient.... Read more
30th Sep 2021 (3 years ago)
R mok
Betsy follow up the tenancy procedure very clear with professional service as well... Read more
28th Sep 2021 (3 years ago)
R Tseng
Very professional agents with great service. They know the property well and they are quite helpful. Would greatly recommend.... Read more
24th Sep 2021 (3 years ago)
Y LI
I really appreciate J&C’s service, professional, fast and customer-oriented. Both of my consultants Bilal and Agnes impressed me very much. Highly recommend them!... Read more
23rd Sep 2021 (3 years ago)
K Kong
Betsy Slawson from JOHNS&CO offers warm hearted service, and is always quickly responsive and responsible. I am very happy to have her help with my apartment rental process.... Read more
22nd Sep 2021 (3 years ago)
F Xue
Betsy Slawson is very helpful.... Read more
20th Sep 2021 (3 years ago)
I guerroub
Shocking rude from the sales guy I would never ever recommend this estate agent if it was the last agent in london I recieved a much better service from chase Evan's in canary wharf disgusting how rude someone can be and the manager was even worse no help at all....... Read more
12th Sep 2021 (3 years ago)
L Wood
I would highly recommend Johns & Co, I've used many estate agents over the years of living in London and this is by far the best service I've received. Thank you to Betsy for coordinating the tenancy and making the process smooth, efficient and stress free. Also thank you to Nicholas for arranging the flat viewings & finding the perfect flat for me and my partner and Priya for all your help and our welcome peace lily gift which was a lovely touch... Read more
24th Aug 2021 (3 years ago)
A F

Over the course of the past 6-8 months of engagement; I've found staff at Johns&Co in UK and HK to have been extremely helpful and responsive where possible ; given the ongoing challenges of Covid.
A few names that have come to mind are:
1. Jennifer from the time circa late 2020 that completion date was announced to various extension requests from myself due to delays in mortgage approvals locally in the UK; inspections for valuators etc
2. Betty in HK since last year, who has been acting as local HK liaison for a duration of at least six months; helping to navigate different J&C teams and TZ differences between HK and the UK.
3. Betsy in more recent encounters leading up to the completion; furniture installations alike
4. Leasing team incl but not limited to Jay and a few other gentlemen on the team who helped to promptly secure credible tenants
Given international travel restrictions; I could never have been able to get to where I am now; without the tenacity and commitment of the Johns & Co team and I'd like to express my sincere appreciation to everyone involved and I look forward to buying everyone a beer (or two) when we can eventually meet in the lovely GLH premise, sooner rather than late.
Cheers
Andy FUNG... Read more
23rd Aug 2021 (3 years ago)
T Pristovsek
I sold a property through Johns&Co and from the outset the process was so quick and easy and well managed, I couldn't have asked for a better experience. The team were fantastic (especially Jonathan and Jaye) - responsive, professional, courteous, and helping to guide me along the way. Nothing they didn't have a response to. I highly recommend them as sales agents. They know the market and have the right buyer client base under their belt. Deserve six stars.... Read more
23rd Aug 2021 (3 years ago)
W Chua
Professional and lovely move in experience with Johns & Co. Thank you Betsy Slawson for the incredible service and smooth move in experience!... Read more
19th Aug 2021 (3 years ago)
A Hayman
Agnes, Martin and Isabel were all very quick and professional in dealing with the letting of my apartment. They guided me with pricing correctly to get someone in as soon as possible. I didn't lift a finger and everything is already complete and my new tenants are in.... Read more
14th Aug 2021 (3 years ago)
Z qian
Really good service.... Read more
13th Aug 2021 (3 years ago)
M Thakur
I had a great experience renting out with John&Co. The whole team at John & Co, right from the initial interaction, necessary agreement logistics and post agreement's onboarding to the apartment , were dedicated to help. Every aspects of my relationship managers and important touch points with John & Co were managed extremely professionally. Moreover, it was country movement from me hence had few challenges but individuals at the John&Co were really committed to help and made is quite smooth for me. I strongly recommend team at John&Co. Thank you !!!... Read more
3rd Aug 2021 (3 years ago)
S Morgese
I had a great experience renting through JOHNS&CO in London City Island. Both, Martin who helped me finding the right place for me, and Betsy Slawson, who made sure everything went smoothly with the various checks and the contract. Absolutely the place to go if you are looking for a flat on the area!... Read more
28th Jul 2021 (3 years ago)
M Chin
Johns & Co has been my agent in providing property management and leasing services since the completion of my flat in London City Island and I am happy with their services. And this time again, the leasing team has secured me a new tenant on time, and this had definitely helped to reduce my loss of rental income due to void period. My thanks go to Katie Tucker (property management) and Nicholas Randall and Betsy Slawson (Leasing team). My appreciation to Nicholas who has helped to secure new tenant promptly and also to Betsy who has been very friendly, responsive and efficient in the administration and coordination of the paper works of the new tenancy. Well done Johns & Co.... Read more
15th Jul 2021 (3 years ago)
D Naqvi
Great support and communication throughout from the team and Betsy in particular - would recommend to anyone looking to find a new home!... Read more
14th Jul 2021 (3 years ago)
B Astono
I would like to commend Betsy, our tenancy coordinator, for her excellent and swift service in helping us to implement our newest tenancy. The entire process went smoothly and was a breeze, we greatly appreciate your help!... Read more
12th Jun 2021 (3 years ago)
Q Wong
We are family from HK and glad to know James Udrzal who introduce us our desired unit and help us understand the procedures which are totally new to us. Agnes Pogozelske as admin support in James' team, is also helpful. Both are efficient and ready to answer all our questions.... Read more
11th Jun 2021 (3 years ago)
D Eli
Betsy Lawson is very professional and swift in response. I like that... Read more
11th Jun 2021 (3 years ago)
M ALi
The guys at Johns & Co are really fanstaic and very professional.
James and Betsy were absolutely brilliant during the process of my move into the apartment.
I highly recommend them!... Read more
10th Jun 2021 (3 years ago)
S Chinaglia
Great agency! Would definitely recommend!
Need to mention Betsy Slawson, the Tenant Coordinator, who really helped us throughout the whole process!... Read more
25th May 2021 (3 years ago)
D Lye
Really impressed with Johns&Co, had a very tight window to move and get settled in, everything was handled with urgency which makes the whole process less stressful. Special mention to Katie & Betsy who helped me quickly sort out a mattress issue that was causing me alot of pain! Felt valued, so thank you!... Read more
25th May 2021 (3 years ago)
M Agró
Great real estate! Thank you to Betsy Slawson to replying to our queries.... Read more
23rd May 2021 (3 years ago)
A Wu
Quick response from property manger on replacing broken vacuum cleaner and prompt delivery that solves the issue... Read more
22nd May 2021 (3 years ago)
C Chung
What a wonderful and caring service ????provided from the tenancy coordinator, Ms Betsy Slawson, assigned to help complete a new tenancy agreement for me smoothly????. Thank you !... Read more
21st May 2021 (3 years ago)
J Fox
Agnes from Johns&Co was very helpful and guided me through the process of setting up tenants in my apartment.... Read more
7th May 2021 (3 years ago)
D Malic
Professional team, helpful and excellent service. Highly recommending... Read more
6th May 2021 (3 years ago)
V Chang
The team at Johns&Co is very professional and dedicated throughout the process. It was during the extreme covid-19 period and they took the helm and ran with it. Great responsibility and great outcome. thank you,... Read more
17th Apr 2021 (3 years ago)
J Gray
Very efficient and proactive move in process.
Very smooth move in process, Johnson and Co handled most of the paperwork proactively meaning that we only had to review and sign when needed.
They were also very accommodating considering the pandemic.
Our main point of contact, Betsy Slawson, checked in with us regularly, ensuring we had everything we needed, new what to expect and were informed of all the processes.
It's nice to work with a proper estate agency for once considering there are a lot of, less respectable estate agencies, around London.... Read more
6th Apr 2021 (3 years ago)
K Roosipuu
Rented a property with Johns & Co. Had exceptional service from start to finish. Agnes and James were very professional and responsive. Would highly recommend.... Read more
3rd Apr 2021 (3 years ago)
Y Kabsoun
I am very pleased with the service that I got during the period of moving new tenants into my property in Charrington Tower. Thank you Betsy for the follow up and kind attention... Read more
2nd Apr 2021 (3 years ago)
Q Xiao
My tenancy coordinator Agnes is helpful in sharing market update and always prompt in responding.... Read more
26th Mar 2021 (3 years ago)
L Chang
I am very satisfied with John's & Co professional services, in particular, the Senior Coordinator Ms Agnes Pogozelske who is very responsible, always following up my requests or questions diligently. Thank you Agnes!
Also thanks to my leasing agent Martin, working hard on my behalf.... Read more
20th Mar 2021 (3 years ago)
Y Teddy
Very responsive and clear in carry out her task. I like it! Good job!... Read more
8th Mar 2021 (3 years ago)
N Wasey
We have recently relocated to London and finding a property was the most difficult task for us to do. Ms Betsy from John&co has helped us throughout the process starting from our viewing till we have settled in. She has been really kind, cooperative and helpful. All our paper work was done smoothly without a hassle. Moving in was never so easy I am glad to have chosen her for all the comfort she has provided us with . .:)... Read more
5th Mar 2021 (3 years ago)
S Al-Khudiri
Wonderful service and Robert Pearson helped me a lot with immediate response and quick follow up with any enquiry regarding my appartment in Charington tower.... Read more
26th Feb 2021 (3 years ago)
M Paredes
Staff engaged in a very proactive, professional and timely service. Attention to detail. Staff strives to keep you updated about all aspects of the process.... Read more
15th Feb 2021 (3 years ago)
F Lee
I especially appreciate Agnes Pogozelske. She is absolutely awesome. She was very helpful, professional, and very responsive throughout the whole process. I would recommend JOHNS&CO to others because of the good experience of working with Agnes.... Read more
5th Feb 2021 (4 years ago)
M Saad
Agnes was very helpful all the way and very patient , and her responses are fast and accurate.
Thank you so much... Read more
27th Jan 2021 (4 years ago)
S Kapoor
Every thing handled in the most appropriate manner.... Read more
19th Jan 2021 (4 years ago)
T Ogunjimi
Nicholas Randall and Betsy Slawson were very helpful in helping with my move into a new property. Nicholas was very professional by arranging a viewing almost immediately after my initial contact with the team and communicating with the landlord to complete the process as quickly as possible. Betsy assisted with the tenancy agreement and this process was easy and stress-free. I really do appreciate their help.... Read more
8th Jan 2021 (4 years ago)
A Blekaitis
Wouldn't recommend this agency to anyone. They are all friendly untill there is no issues and they don't need to do anything to maintain your property. Once there is issues they just ignoring you.
Had problems with heating for 3 around months they kept proposing to fix it and in the end told that it is too expensive and they will leave it as it is. When asked for head office/complaint department details they just started to ignore my emails.
Would have given 0 stars but 1 is lowest.... Read more
5th Jan 2021 (4 years ago)
M Roshanzamir
I worked with Nicholas and Agnes from Johns&Co City Island Office for renting my flat in the Corson House and they did the process so easy and straightforward for me. It was my pleasure to working with them.... Read more
11th Dec 2020 (4 years ago)
J Wong
Betsy and Audrey had done a great job from the start to finish of renting our property through Johns&Co, and coordination and communication was excellent.... Read more
9th Dec 2020 (4 years ago)
K Singh
It was a great experience while finding my new home. Special thanks to Betsy Slawson and James Udrzal for their professionalism and quality service.... Read more
26th Nov 2020 (4 years ago)
R Poon
professional... Read more
7th Nov 2020 (4 years ago)
? Trzaskowski
Robert Pearson as the Property Manager and Johns & Co agency in general have been fine for me providing good services during my stay in Charrington Tower. Prompt response to issues, professionalism. Worth recommending.... Read more
28th Oct 2020 (4 years ago)
V Langa
Very good experience. I especially appreciated that James (the letting agent) sent me a very good quality video of the property before actually coming to see it in person. Also Rob & Agnes were super responsive to any inquiries I've had since moving in. Really professional overall, highly recommend them.... Read more
28th Oct 2020 (4 years ago)
E Aliya
From A to Z, it’s been nothing short of an amazing experience.
Moving into a new building and almost immediately, having to go through a pandemic wasn’t easy nor expected but Robert Pearson my property manager made it seem seamless whilst always remaining professional with an open-door policy.
I kindly recommend Johnanco services.... Read more
27th Oct 2020 (4 years ago)
S Khor
Seamless and smooth move into the apartment from the viewing day through to the moving day! Top notch service by the letting agent and the Tenancy Coordinator! Would highly recommend the team!... Read more
26th Oct 2020 (4 years ago)
A N
Fantastic estate agent, Robert is the man : quick and efficient.... Read more
24th Oct 2020 (4 years ago)
F Tan
I am delighted that Betsy and Nicolas have done their very best to secure a new tenant for my unit in London City Island within a short time. They have been very helpful and effiicient in arranging all the legal documents to complete in time so that the new can move in succesfully. I would like to give them a 4 star for their service.... Read more
23rd Oct 2020 (4 years ago)
D Yu
I really appreciate all the great efforts from Betsy Slawson and Sam Orme for renting out my property at Embassy Gardens so quickly and efficiently. During the tenancy agreement process, Betsy also helped coordinate my original discounts based on my contract with J&Co. Thanks a lot!... Read more
22nd Oct 2020 (4 years ago)
C Choy
Being a foreign based owner, the John&Co team has reduced very much our headache of not being there in London to complete the leasing transaction. Thanks!... Read more
21st Oct 2020 (4 years ago)
F Jaffer
Helpful and proactive!... Read more
20th Oct 2020 (4 years ago)
K ma
Duncan and Rob have been very helpful in managing my letting. Thanks!... Read more
7th Oct 2020 (4 years ago)
J Li
People are very friendly and professional. Flats are in very good quality and condition.... Read more
25th Sep 2020 (4 years ago)
Honglei
I had great service with Johns&CO, they all are very passion and friendly. Agnes has been of great assistance help me our throughout very professionally. Robert did a fantastic job for room inspection. The whole experience with London City Island team, including Ellie, Betsy, Martin, Jay, etc, is superb. I would highly recommend working with them.... Read more
25th Sep 2020 (4 years ago)
A Toli
Both Agnes and James made sure we got the apartment we initially wanted . Very professional and adaptive in certain situations made sure everything worked out well in the end... Read more
23rd Sep 2020 (4 years ago)
N Blanchard
I bought an apartment recently where Johns & Co were the agent. I have to say Nikolay, Jaye and Jonathan all worked very hard and were very committed to making the purchase a success. They offered a standard of service and kept me up-to-date with progress as though I was the client, which I really appreciated. They went the extra mile, were straight-forward with me and I'm delighted with my purchase! I would use this particular team to sell a property without hesitation in the future.... Read more
17th Sep 2020 (4 years ago)
F Xu
Really pleased with my experience with Johns & Co. Helped me find an ideal place where I stayed for more than 4 years. Very helpful and friendly team, special thanks to Duncan Peacock and Robert Pearson.... Read more
16th Sep 2020 (4 years ago)
D Low
Excellent Service. Highly recommended... Read more
16th Sep 2020 (4 years ago)
A Motoc
Finding a good flat to share with 3 people has proved to be a lot of effort but Johns&Co definitely made the experience easier. We are delighted to have moved to a place which feels like a home. We have found the flat in a fantastic condition and we received a really detailed professional inventory which was so great to see after being used to the lower standards of living in student houses.
The people here, in particular Agnes Pogozelske, are so quick to reply and help us with any questions we might have. We are still young but this has definitely been the best experience working with a real estate agency so far.... Read more
15th Sep 2020 (4 years ago)
J Corredor
Excellent service by Ellie Wilson, the Tenancy Coordinator, and Betsy Slawson, the Lettings Negotiator. I had a great experience with the team at London City Island, they were very responsive and helpful with all my inquiries. Despite working with a tight deadline the process was very smooth and before I knew it I'd moved into the property. I would definitely recommend working with them. Thank you guys.... Read more
15th Sep 2020 (4 years ago)
V Guan
Excellent service, great assistance and kind help!... Read more
15th Sep 2020 (4 years ago)
T Moyse
We've had a great experience using Johns & Co estate agents. They made the move in to our new flat very easy and maintained good communication throughout. We've had bad experiences with agents before but this process has been seamless so top marks. Thanks... Read more
2nd Sep 2020 (4 years ago)
M Yildiz
They have an incredible service. Very clear and quick. Whenever I had any questions, they would respond ASAP. Would recommend it!... Read more
2nd Sep 2020 (4 years ago)
S Hosseini
We were basically looking for a flat less than a week from the contract of current flat running out. Nick managed to get everything sorted and get us a great price on a beautiful flat. Definitely would work with these guys again!... Read more
25th Aug 2020 (4 years ago)
J H
My experience with the team at Johns & Co New Providence Wharf has been great all these years. Robert, Ivan, James, Martin, Agnes whom I worked with recently are incredibly professional, responsive and dependable. They are proactive, able to problem solve and constantly provide me with information that’s required for my decision making. My thanks to them for a great partnership.... Read more
19th Aug 2020 (4 years ago)
L Demos
Many thanks to the Johns & Co team for helping us find a wonderful apartment. This is our second time working with Johns & Co to find a place. They really made the process as simple as possible and were very responsive throughout. Thank you especially to James who showed us the place and was very quick and responsive with all our questions. Also thank you to Agnes who helped us navigate the tenancy process very smoothly and efficiently. They always replied to our emails within the hour and we highly recommend Johns & Co to anyone looking for a property in London!... Read more
19th Aug 2020 (4 years ago)
L Acke
Superb service by Robert Pearson throughout my tenancy.... Read more
13th Aug 2020 (4 years ago)
P C
Good experience with service level from the team of Johns&Co. Highly recommended. Special thanks to Rob Pearson for taking good care of my unit.... Read more
18th Jul 2020 (4 years ago)
W Simmons
We have had a very good experience with the teams of Johns&Co. Nicholas Randall has been an amazing agent and has been extremely understanding in our requirements as well as very responsive whenever an issue arose, he resolved it quickly and professionally, as well as reassuring us along the way. Agnes Pogozelske our co-ordinator is very efficient, from the beginning to the end made sure we were pointed in the right direction and any moving in teething issues were dealt with swiftly. If we move again in the near future we will definitely be using Johns&Co, highly recommend them to anyone looking in an area they serve. Thank you so much!... Read more
15th Jul 2020 (4 years ago)
C Hui
The team is professional, hardworking, friendly and helpful. I like their friendly approach and timely follow up. It’s has been a great pleasure working with them. I wish Duncan, Ivan, Agnes and Siannie all the best. Thanks for the hardwork.... Read more
16th Jun 2020 (4 years ago)
B Tan
Jorgia Parrot has been very efficient and professional in his dealings with us for past two years. He has been able to ensure continuity in our tenancy and has ensured out tension have kept our apartment in good condition.... Read more
13th Jun 2020 (4 years ago)
I Calisse
Johns&Co are a great, trusted agency! They made the whole process very clear and easy to follow. I'm happy I used them for my recent property search and would definitely use them again.... Read more
4th Jun 2020 (4 years ago)
N yung
Absolutely recommend Johns&Co, responsible,efficient and professional service
thanks Tamsyn and your team.i’m happy with your help.... Read more
21st Mar 2020 (4 years ago)
D Strelchuk

Working with Robert Pearson - feels unprofessional (or assume junior).
Issues that we had:
1. Agreed in advance with agency that they will do a professional cleaning for 1 bedroom flat in the end of our contract for 244 gbp + 20% VAT (292.8 gbp in total) which is already expensive.
2. Three weeks after that received a notification that they will deduct 295 gbp + 20% VAT (354 gbp in total). We noticed this only once we completed our re-calculations on what should be amount of deposit returned to us, so there were no transparency with this at all. And the reason is that our flat is duplex (2 floors).
But still it is a standard 1 bedroom size and it doesn’t have the balcony, so it sound like that want to charge take extra £62 for hoovering the stairs.
3. Disputes about the damage/wear & tear were based on the inventory report which was prepared not before/and not after the professional cleaning. But - all photos were made !during! the cleaning, where floors were dirty on the photos because cleaners were walking in the shoes on the wet floor.
If you work with this agent as a tenant - you can expect additional unexplained charges against you - thus suggest you to ask the agency to give you another representative straight away.
Our experience:
- For initiation of the rental agreement - worked with a Ivan Fabriccio - 5 starts
- For closing of the contract - Robert Pearson - 1 star.
Dmytro Strelchuk
Rental of the flat 5, Oratory Apartments, 75 Barking Road, E16 4HB, London.... Read more
12th Mar 2020 (4 years ago)
W Leung
I own an investment property here and have been using John's & Co.'s rental management services ever since. They are very professional and has been taking good care of my tenants and my property.
Awesome!... Read more
29th Feb 2020 (4 years ago)
M Fong
We purchased a property in London several years back and this has been managed by the professional team at Johns&Co since inception. The team at Johns&Co comprising of Duncan, Kathy, Ivan, Jay and Robert have been very efficient and diligent in managing the unit. The team has always been proactive in arranging leases for the units and in following up on any issues promptly. I highly recommend their services to anyone looking for help with managing their property.... Read more
29th Feb 2020 (4 years ago)
V Caddy
The team at Johns & Co have made renting a pleasant and hassle free experience. When anything has needed sorting out, they have been super-responsive and helpful.... Read more
24th Feb 2020 (4 years ago)
M Ice
We are renting a property that is fully managed by John's and Co. for a few years now and we have to say they have been amazing all throughout.
Any issues we face is dealt with quickly and diligently. The staff are knowledgeable and go above and beyond.
My most recent contact was with Robert Pearson who went above and beyond at fixing some of the issues of the flat we rent. Thanks once again for the great service!... Read more
21st Feb 2020 (4 years ago)
C Jason
I am very grateful to Christine Efedua Who working in London City Island Office, particularly in the repair issues of my apartment, she helped me a lot. With regards to this, I would like to thank her assistance, she is very kind and patient.... Read more
20th Feb 2020 (4 years ago)
L A
I’m convinced we’re the luckiest tenants on the property because we’ve got the best property manager, Christine Efedua. We are often genuinely surprised as to how quickly issues get resolved. We’ve been impressed by the attention to detail, professionalism and prompt delivery of service. The Johns&Co team have proven to be competent and professional specialists who are committed to providing the highest quality of service. Will definitely recommend them if you’re looking for a letting or estate agency.... Read more
18th Feb 2020 (4 years ago)
A Yung
Our property is being managed by Rob Pearson at New Providence Wharf. Rob is very responsible, detail-minded and highly responsive. He looks after and advises on our property not only with immense professionalism but a personal touch. Even though we live overseas, we have peace of mind that our property is entrusted in good hands. Rob is an asset to the company and an example to the profession.... Read more
16th Feb 2020 (4 years ago)
TheSwingking
Very swift and efficient response from the management service team! Cheers to Rob Pearson... Read more
14th Feb 2020 (4 years ago)
I Rokun
Johns&Co provided an excellent, throughout professional service. Special thanks to Duncan for making the lease extension quick and straightforward process. Will definitely do business again.... Read more
29th Jan 2020 (5 years ago)
J Lee
Dealt mainly with Nikolay and Jonathan. Very professional and excellent levels of communication throughout. They are on site at LCI and thus have expert knowledge which aided in our transactions. Would recommend their services.... Read more
24th Jan 2020 (5 years ago)
J Domínguez-Michelén
Christine Efedua helped me through my process. She is an outstanding member of Johns & Co!... Read more
24th Jan 2020 (5 years ago)
I Tuminauske
We are very happy with the efficient and great service this agency is providing us. Our property manager Rob was extremely nice and helpful when we had some issues with the appliances and they got fixed within one day. Thank you very much!... Read more
7th Jan 2020 (5 years ago)
C Victory
Nikolay, Christina and the whole team at Johns&Co made selling my apartment a stress-free experience. From start to finish it was an incredibly smooth process with fantastic communication every step of the way! Thank you... Read more
2nd Jan 2020 (5 years ago)
F Wong
We are living in Singapore. Bought our Charrington Tower Apartment, Providene Wharf, London through property agent, Johns & Co. and managed by them as well. Very happy with the services provided. They are efficient, professional and fast in securing good tenants for my unit. They are fast in responding to your queries. Special thanks to Duncan, Ivan, Mathew and their supporting team. I highly recommend Johns & Co, if you are looking for trustworthy estate agent. Especially if you are a foreigner and needed somebody to manage your property there. From Freda & James of Singapore... Read more
19th Dec 2019 (5 years ago)
L Aunap

Worst experience ever with Johns & Co London City Island office where also I rent high end apartment you would call . Do not recommended as tenant at all. They solve problems super slow (cost me a lots of money) or don't solve problems at all by forgetting about issues. They are not bothered about taking care of the tenant , no apologise so far. Poor communication.
For some reason I cannot reply to comment. Yes I did email already in Sunday. The case is with you, but manager replied with no regrets no apology as though it is all fine. No respect towards your tenant who has rented for 1.5 years- paid on time and kept flat nice and clean. I just reported big broblems that were in the brand new flat (boiler, fridge shaking at nights - sounded like drilling in the flat so no proper sleeping for 3 months), manager Christine told me not to email her as apparently it was not her responsibility. Correct approach would have been to find out what is happening, ask tenant they have recorded it and she should have offered help and called contractor to arrange professional come in and help tenant. Next was brand new oven/hob installed incorrectly so not working hence it was necessary to change it. Took 2.5 months because Johns and Co was trying to find cheaper option, but at the end they still had to change it as first engineer suggested. But it cost me a lots of trouble and made me spend extra £2000 on ready food from outside not being able to cook at home. The flat is on 18th and there are 3 huge holes in ceiling which I personally didn't see until one morning I woke up with big lump on my neck because cold wind blew right on my neck and head while sleeping - end of January it was. I could not reach ceiling- ended up stucking holes with shopping bags. Inspection lady said she would ask Johns and Co to send someone around to close holes- Never happened. Lump was recently operated from neck area- scar will be always there. I was advised not to stretch obviously for couple of weeks. Final bit was I kindly asked Kajal -new manager to change one bulb in bathroom because of high ceilings and it was not openable. I did not mind buying bulb if they told me wich one. The asnwer from Kajal was "Take the chair". Very rude, especially that I was just operated because of opened holes in ceiling. I explained that I put the chair on the table to reach but they are not openable and I need help of someone. They told me I need to pay contractor. I asked them to send someone around to show me how to open it - Kajal never got back to me.
Christine- I would like to clarify fixing oven/hob in 2.5 months and telling tenant not to email you while their walls are shaking for 3 months, not sending man around to close holes in ceiling IS NOT THE BEST YOU COULD HAVE DONE DURING YOUR TIME OF MANAGEMENT!!!! (Referring to your non-apologetic answer on email)
I personally as tenant got treated like trash even though paid rent on time and kept flat super tidy.... Read more
7th Nov 2019 (5 years ago)
A Chan
Excellent service and experience with Johns & Co, in particular from Nicholas Randall and Agnes Pogozelske, who helped us to secure a property to rent on London City Island and complete all the necessary steps and paperwork. Professional and helpful. As a renter, I can highly recommend Johns & Co for finding and securing a rental property. Thanks for everything!... Read more
19th Sep 2019 (5 years ago)
Kenny
Excellent service by the team at JOHNS&CO especially by our lettings agent Nicholas. Knowledgeable, informative and transparent. Have dealt with many lettings agents before and this has by far been the best experience, making what can be a stressful process quick and easy. Many thanks again!... Read more
17th Sep 2019 (5 years ago)
M Malik
Fantastic service! Got our new tenancy sorted with these guys and despite many hiccups, they worked tirelessly to get issues sorted quickly and effectively! Ask for Aubrey and Georgina in lettings - they’re a superstar duo... Read more
12th Sep 2019 (5 years ago)
C Huang
We had a really good experience renting London City Island through Johns&Co. The team is very responsive and professional. I definitely recommend Johns&Co!... Read more
9th Sep 2019 (5 years ago)
E Vila
Had a really pleasant experience with Johns & Co renting a three bedroom flat in the new development London City Island. The Lettings negotiator Nicholas Randall did a fantastic job helping us secure the flat, clearily explaining the process and keeping us updated regularly at all times. Thanks Nick for a great job!... Read more
2nd Sep 2019 (5 years ago)
J
We have been renters at LCI for a few years now and overall are pretty impressed with Johns&Co. Although we have encountered a few minor niggles with the property these have always been resolved in a timely manner. Most recently we have been in contact with Duncan & Christine for our renewal, both of whom have been very quick to respond to our queries and have kept us in the loop with updates. Overall we feel that Johns&Co are trustworthy, professional, and we would have no hesitation recommending them to others.... Read more
30th Aug 2019 (5 years ago)
K Zheng
Nice company with responsible agents. Thank you John& Co!... Read more
29th Aug 2019 (5 years ago)
C Lee
The communication with Johns & Co was good up until the letting contract was signed. From that point onwards, the employees are practically unavailable. Emails are not responded to and issues are completely ignored even after seeing them about it personally. I’m quite disappointed in Johns & Co. Especially since I otherwise regard my home as a high-value property. As a landlord I would not entrust my property with them.... Read more
21st Aug 2019 (5 years ago)
L McIntosh
Super helpful agents. Would absolutely recommend !! Not pushy and very knowledgeable ????????... Read more
13th Aug 2019 (5 years ago)
Y Wu
I had used their service to sell my place. They'd been very professional and helpful, especially Nikolay had helped a great deal.... Read more
30th Jul 2019 (5 years ago)
S M
I wanted to leave a review specifically for Nicholas Randall (London City Island). He’s been exceptionally helpful and accommodating whilst searching for flats. Even though my search ended, he went above and beyond to make the process as easy as possible and I cannot thank him enough. He’s an asset to your company!... Read more
27th Jul 2019 (5 years ago)
D Williams
I can thoroughly recommend Nikolay Yankov.
I was interested in properties on London City Island and Nikolay came fully briefed with printouts on the various layouts / info on the flats available.
Nikolay also took the time to show me round the various configs of the flats. I wasn't rushed and was shown respect and courtesy. Nikolay also followed up with me and remembered my flat preferences. (Eg. Courtyard facing or high up so it's quiet)
I'd had no previous dealings with this estate agency, but can thoroughly recommend Nikolay based on my experience.... Read more
19th Jul 2019 (5 years ago)
C Leigh
Both Martin and Agnes were really helpful with the whole process of viewing the flat and then contracting - I'd be happy recommending them... Read more
18th Jul 2019 (5 years ago)
Nate
I purchased one bed apartment through John&Co.
I am impressed by the professional service and recommendations during the purchase process. and agent try best to push the process move on.
Finally, I get a nice apartment, thanks for John&Co.... Read more
10th Jul 2019 (5 years ago)
A H
I recently moved into a lovey apartment from the help of Martin at Johns and Co. He was a lovey guy and made the move so much easier on us. Highly recommend this company and Martin. Thank you.... Read more
6th Jul 2019 (5 years ago)
N Zasimova
Had an amazing experience with Johns&Co while looking for our dream flat. James got back to us immediately after we enquired about the viewings and showed us around. Our offer on a chosen property got accepted within 2 hours and all the further paperwork was nice and easy with no delays. We just moved in to our new apartment and couldn’t be happier. I highly recommend using John’s&Co if you’re looking for a stunning apartment (within all the price ranges) and they would provide exceptional service considering all your needs.... Read more
1st Jul 2019 (5 years ago)
T Brown

Myself and my partner found the transition from Ireland to London pleasant with the help of Martin Zeps from Johns & Co. He tried his best to push things over the line and keep us updated at all times during the process. We had a lot of questions and query’s for him but nothing that he couldn’t handle. An excellent addition to the team and his attention to detail is certainly second to none. We did however struggle with their partner company “Keysafe” who look after the referencing and some compliance documents, they didn’t seem very bothered to help and repeatedly asked the same questions but we know this is not a reflection on Johns & Co and Martin’s work. Overall we are very happy with the outcome and London City Island seems like a fabulous place, close to the city, modern and with endless amount of amenities onsite with even more to come in year 2020!! We are excited to see what the future holds here on London city Island. Thanks Martin for your help throughout the moving process. ????... Read more
28th Jun 2019 (5 years ago)
Y Ottozbeer
The service was excellent. My agent Martin Zeps was always very reachable and ready to answer all my questions. He was with me throughout all the steps and ensured that the process ran as smooth as possible.... Read more
27th Jun 2019 (5 years ago)
L Sharifullina
Very helpful and attentive to details, Nicholas Randall from Johns&Co found a perfect apartment for me!... Read more
18th Jun 2019 (5 years ago)
A Andersson
As a tenant - don’t use them - ever... Read more
16th Apr 2019 (5 years ago)
K Brinkløv
Our Property Manager, Ellie Smith, has from day one been super helpful and has action everything extremely quickly to the highest of standards. Always has our best interests at heart!... Read more
10th Apr 2019 (5 years ago)
E Onowu
Terrible experience......avoid at all cost... Read more
29th Mar 2019 (5 years ago)
Y Ziller
Our experience as first time landlords with Johns&Co is definitely a very positive one. We received all the required support to find a tenant and all paperwork and administration were taken over by them and handled professionally which also applies to the current administration of the flat. Communication is easy and quick with the respective people in charge and they are very responsive to any question we might have.... Read more
4th Mar 2019 (5 years ago)
A Tremlin
Professional staff who are always willing to help and provide the assistance which many other agents promise but fail to deliver... Read more
19th Feb 2019 (5 years ago)
M MELNICK
As a first-time (and accidental) landlord, I felt trepidation at the prospect of finding a tenant for our apartment and managing the letting process. In the event, things really could not have run more smoothly or efficiently. The staff at Johns & Co New Providence Wharf and on-site at London City Island have been uniformly professional and knowledgeable. Moreover, the staff have been responsive, friendly and personable, taking much of the stress out of the letting process.... Read more
15th Feb 2019 (5 years ago)
T Dimitrova

Ivan Fiaccabrino (securing my lease) and Susan Lamont (making sure 4-month overdue repairs were finally made) deserve five stars.
Ivan worked tirelessly to negotiate on my behalf and secure my apartment despite challenging timelines. His can-do attitude and persistence deliver results, and he does everything with a smile. A pleasure working with him and I highly recommend him!
While generally once I became a tenant I found service and urgency to resolve problems to be lacking, Susan Lamont was fantastic when I was still waiting for promised repairs 4 months after I moved in. After dozens of emails and calls with an inexperienced agent (who subsequently left) and many weeks wasted waiting for repairs that never took place, Susan stepped in and within a week all outstanding repairs were taken care of. She is efficient, helpful and quick to start working on a solution. Unfortunately she no longer manages my property. I wish there would be more continuity at JOHNS&CO as I have already had to communicate with multiple agents and it is a hassle...... Read more
11th Feb 2019 (6 years ago)
K Senanayake
We had a great experience with Nikolay Yankov from Johns & Co when we purchased our flat. He was always available to answer our many questions, accommodated our requests and went over and above to ensure that everything went smoothly.... Read more
18th Oct 2018 (6 years ago)
A Coman
I want to thank Johns&Co for helping me find my desired accommodation in London, and for making the process of moving and settling-in so smooth. I especially want to thank Ivan Fiaccabrino for all his support and for making sure I secured the accommodation I was looking for.... Read more
4th Oct 2018 (6 years ago)
J zhang
Thanks Jamie Lake's professional service, he help me dealed with EX-tenant on the damaged furniture and got compensation.
At the same time, Really thanks Jay Clark and his team provided me excellent service in the past two years.... Read more
11th Sep 2018 (6 years ago)
S Yien
Thank you Duncan, Charlotte and Christina for doing a superb and great job in helping with the sale of our apartment. Your team has always been helpful and responsive.... Read more
10th Sep 2018 (6 years ago)
W Jiang
Very good service!... Read more
2nd Sep 2018 (6 years ago)
M Pash
Mostly a disappointing experience working with them. I am currently a tenant in Amelia House, London City Island. If I had to highlight one of my experiences it’s the fact that they gave me a faulty key to my flat.... Read more
20th Aug 2018 (6 years ago)
L Harper-Scott
I had a good experience with Johns&CO, Charlotte was always very helpful and responsive to emails.... Read more
20th Jul 2018 (6 years ago)
K Zhu
Two days ago, I visited my two apartments at London City Island for the first time since I bought them. I was pleased with the management services, the quality of the building and the overall environment. I wanted to specailly mention Ms Charlotte Moore, the Property Manager who was extremely helpful to take me around the building. I have been communicating with Charlotte through emials in the last two year and she has always been prompt to respond and solve my problems. Thank you!... Read more
30th Jun 2018 (6 years ago)
A G
Emily has been amazing, helpful, supportive and in every occasion we have doubts or complications during the tenancy process she did everything in her power to sort it out. Thank you.... Read more
26th Jun 2018 (6 years ago)
B Myers
After my last contact with the team at Johns and Co - I thought a public post was in order.
I lease from them and its a new build. As expected, you get snagging issues with any new build, and the team here are on point. In particular, Ivan and Charlotte, with Charlotte picking up the bulk of the issues over the last 18 months. Without a doubt, she is customer-centric in her approach - and if you have a problem at hand - that approach is always a winner. Both a credit to the team.... Read more
25th Jun 2018 (6 years ago)
G Reacts
Cynfelyn has been absolutely unreal to us while we have rented with Johns & Co! Always just a text away and has anything and everything you’ve asked sorted in a mater of days!... Read more
20th Jun 2018 (6 years ago)
D Mac
What a fantastic company Johns & Co is. The staff are always so helpful, especially Charlotte Moore who always works with a massive smile on her face! Highly recommended company if looking to rent or buy property in the London area...... Read more
19th Jun 2018 (6 years ago)
D raffaele
My experience with Johns and co has been positive. Especially with Charlotte Moore, who manages our apartment. Always really friendly and personable. As well as listens to any issues we have.... Read more
18th Jun 2018 (6 years ago)
J GROUP
Excellent service, I Strongly recommend Johns and Co. Everything went very smoothly.... Read more
8th May 2018 (6 years ago)
R y
I am an expat moved to London with no prior knowledge about London nor UK. They helped me to get to the know the prices and procedure for rental in UK. I worked with Ivan & Cyn - And both were Amazing at their jobs. They walked me through the process of leasing and helped me procure the best leasing option that I needed (none of my prior leasing companies in US were as helpful as Johns & co). Cyn was always helpful anytime I contact her with any issues in apartment - she would get back to me as early as she could with a resolution.
My kudos to Cyn and the rest of the team. Many times they went beyond their line of duty to make sure the tenants were happy with the services. I remember Cyn mailing my documents to New York even after I vacated the apartment - I don't think any other leasing companies would be this helpful. Good luck to Cyn and the team at Johns & Co.... Read more
8th May 2018 (6 years ago)
L Pabón
Bought a flat recently in East London through Jonhs and Co and I can say they were excellent. They were really professional and straight to the point, really pushed the process forward and kept us informed at all times on what was going on on the seller's side.... Read more
2nd May 2018 (6 years ago)
F Cappucci
Great service and team! Efficient, professional, honest and probably the best agents from my experience over the last 20 years!
Well done Jonathan and Team.... Read more
1st May 2018 (6 years ago)
A Kapoor
My review is in relation to my dealings with my Property Manager Charlotte Moore. I have found her to be extremely professional, prompt in communication and a pleasure to deal with - a real asset for the company. Keep up the good work Charlotte!... Read more
30th Apr 2018 (6 years ago)
S O'Neill
The whole team at Johns and Co have been superb, especially Cynfelyn Wakefield, who went above and beyond to help us secure our home.... Read more
27th Apr 2018 (6 years ago)
P Chu
Johns and co is very professional and responsive. I am very pleased with their service. In particular our responsible manage, Duncan Peacock, is superb.... Read more
16th Apr 2018 (6 years ago)
R Li
Great company and great team! Johns and co is the best property company I have ever dealt with. Especially the property manager Cynfelyn, she is very helpful and kind! I haven't met any property managers like Cyn. Professional and reliable. What a team!... Read more
13th Apr 2018 (6 years ago)
I Silva
My experience with Johns&Co, and especially Charlotte Moore who is my property manager has been flawless. Efficient, proactive and always available to help are a few of the qualities Ms. Moore has and I could not be in better hands. Thank you!... Read more
2nd Apr 2018 (6 years ago)
J K
Great service from Johns & Co. Had the best listings and were quite helpful in dealing with the entire property search process.... Read more
28th Mar 2018 (6 years ago)
A Lewandowska
The agency advertises flats they can’t get access too. I made an appointment for a viewing a week in advance, yet it was cancelled 1.5h prior the meeting because there’s no access to the flat. When I replied saying that I find it unprofessional given that they had one week to organise my viewing, I got a message that my text was rude.... Read more
27th Mar 2018 (6 years ago)
L Wentzel
Excellent experience and great service from Charlotte Moore at Johns & co - truly appreciate her efficiency. It is an absolute pleasure dealing with Charlotte.... Read more
23rd Mar 2018 (6 years ago)
C Loh
Charlotte has been more than efficient and her responses to my emails has always been prompt and helpful. It's been a pleasure to have her to manage our property in London.... Read more
14th Mar 2018 (6 years ago)
L MK
John&co look the part. They are the 21st century's estate agent. Only reason I'm giving them 1 stars is how long they've taken to return a deposit. For a company like this - I am very much disappointed. Deposit still outstanding although tenancy was exited over 21 days ago... Read more
13th Mar 2018 (6 years ago)
L Bennet
They are the worst company in London. All the reviews are fake. Do not try to rent from them because their houses are managed by third parties and they never sort the issues.... Read more
9th Mar 2018 (6 years ago)
J Monnin
Cyn is a pleasure to deal with: always prompt in responding to any issues with the flat, she is extremely competent, highly professional, and very friendly! Definitely an asset to the Johns&Co team!... Read more
2nd Mar 2018 (6 years ago)
S Stepchuk
Good company with professional team. Especially, I would like to mention Cyn who is very reliable, professional and efficient client managaer.... Read more
18th Feb 2018 (6 years ago)
M Ziomek
Great service provided by Cynfelyn, very fast replies to all my emails, immediate action was taken when i needed help with fixing front door.... Read more
14th Feb 2018 (6 years ago)
T Jackson
Cyn, Property Manager, with whom I have dealt with over the course of 1 year + has been consistently first class: always prompt in responding; very proactive not only in identifying potential problems but also proposing solutions; always on hand to give professional advice and suggestions. Cyn has never been anything other than very friendly, highly professional and extremely competent. I should also add Cyn has frequently gone above and beyond what anyone could reasonably expect.... Read more
9th Feb 2018 (7 years ago)
A Braunleder
Charlotte Moore is an experienced and professional agent. She was always available and dealt with any issues promptly. Pleasure to deal with.... Read more
6th Feb 2018 (7 years ago)
P Mason
A big thank you to Karolina and the whole support team during the purchase of the new flat at Royal Wharf. The site is taking shape and shops are opening. The team at Johns and Co helped us through the purchase with updates from the developer and liaising with all parties involved in the purchase. A great job and wish you all a happy holiday season.... Read more
18th Dec 2017 (7 years ago)
Chris
I was quite pleased with the service I received from Karolina and Christina. Excellent communication throughout and very professional. No question was left unanswered and the entire process of dealing with Johns & Co was very smooth. I would do business with them anytime again in the future.... Read more
5th Dec 2017 (7 years ago)
J Amatt
Johns & Co provided an excellent, thoroughly professional service when I bought my apartment, and I wouldn't hesitate to use them again. Karolina is a star, the viewings she suggested and arranged were all for appropriate properties and I really appreciated her obvious knowledge of her market.... Read more
1st Dec 2017 (7 years ago)
D Gutiérrez
Fantastic Service!
We bought our apartment through Johns & Co and everything was straight forward! Our agents were Karolina Zielinska and Christina, they provided with an exceptional service through out the whole process. Thank you girls!... Read more
25th Nov 2017 (7 years ago)
F Andrade
I used Johns&Co services between for one year at LCI Sep16-Sep17, and Mrs Charlotte Moore was my contact point during this period, is responsible for taking care of all issues and assuring that I had the most excellent experience in renting a flat outside my country. She was always available and did a brilliant job helping me within the adaptation and the closure of all accounts with water and energy companies. I highly recommend her and Jonhs&Co's services for everybody that needs extra help in finding a decent accommodation in London!... Read more
22nd Nov 2017 (7 years ago)
Helen
Johns&co were a great help in finding me a flat to rent. Andrew kept in touch about new options and listened to my feedback on unsuitable places. Once the offer was made Jorgia was brilliant at making everything run smoothly and keeping me updated at every stage.... Read more
3rd Nov 2017 (7 years ago)
D rydh
Efficient, attentive and overall excellent service. Really great to deal with such a positive, effective and courteous team. Can't be more satisfied!... Read more
30th Oct 2017 (7 years ago)
N Johnson
As with all new buildings, there are issues that pop up once you start living in them. My experience with Johns & Co has been good in general (4*), but excellent with Cynfelyn Wakefield in specific (5*). She fights hard for her people and genuinely appears to care about the happiness of those she is helping. It has a been a pleasure to work with her.... Read more
23rd Oct 2017 (7 years ago)
K Tan
I visited my property at Charrington Tower recently for the first time in London and very happy to meet up with Ms Cynfelyn of Johns & Co. I am feeling very good that the company is based on site to attend to my tenant if there are any issues. Especially Ms Cynfelyn who is very helpful and responsive. These are very important factors to consider when choosing a reliable property management company especially for overseas investors like myself for peace of mind. Thanks to Duncan Peakcock whom I trusted to use Johns & Co in Singapore, and also thanks to Jay Clarke who renewed my confidence in using Johns & Co.... Read more
19th Oct 2017 (7 years ago)
C chairat
I would like to giving a big thanks to Johns&co for giving me the opportunity to have a nice view property to rent during my studying in UK. Especially big thanks to Cynfelyn, the property manager who helps me to manage everything from the beginning of the rent until the end of the agreement. I always got a hand when I have some problem, she always help me solve it (:.... Read more
18th Oct 2017 (7 years ago)
K Kaprinis
Very helpful agency, assisted me greatly in finding my apartment and relocating to it. High level of professionalism by Ivan, Jorgia and Charlotte.... Read more
18th Sep 2017 (7 years ago)
D Deis
I'm writing to commend Charlotte Moore, Property Manager at London City Island for the high level of service she has provided in respect of my tenancy there.... Read more
14th Sep 2017 (7 years ago)
D Chao
I have rented via different agents throughout years in London, Cynfelyn is the best property manager I have ever met,she helps to solve any problems occurred in the property immediately with fast response. I would stay with JOHNS&CO because of her great job :)... Read more
13th Sep 2017 (7 years ago)
M Anderson
Cyn & the property management team always pay close attention to any issues, professional and are responsive at all times. We would not hesitate in recommending them to anyone which may require this type of service.... Read more
11th Aug 2017 (7 years ago)
K Anastasis
Initially we were in a very tight position because we dealt with an unprofessional real estate agency. However, Ivan Fiaccabrino from JOHNS&CO assisted us with the utmost professionalism and now we are living in a wonderful apartment because of him. Totally recommend him!... Read more
19th Jul 2017 (7 years ago)
S Goldstein
Without doubt the best in the business, totally professional and deliver a fantastic service with so much attention to detail of their client´s requirements. I highly recommend Johns & Co to anyone needing property to rent or buy!... Read more
3rd Jul 2017 (7 years ago)
R Clarke
I dealt with Jorgia from Johns and co and I couldn't have been happier with how efficient she was. This was the third apartment me and my husband had rented in London and the previous 2 experiences hadn't been great. Jorgia made the whole process really simple for us and even when we encountered a last minute hick up she went out of her way and stayed late to help us resolve it. 5 stars from me.... Read more
1st Jun 2017 (7 years ago)
J Wright
Recently visted the new providence wharf office with my daughter. The stuff were all very friendly & managed to find my daughter the perfect apartment. Thanks Johns&co... Read more
1st Jun 2017 (7 years ago)
O Balytska
Recently rented a property through Pablo Irigoyen from JOHNS&CO (New Providence Wharf Office). Exceptional service all-round and a pleasure to deal with. Pablo was always very efficient and friendly. Would happily recommend him to others friends looking to rent an apartment.... Read more
2nd Jan 2017 (8 years ago)
Eustacekeith
i have good experience with johns &co, a young man called Pablo helped me. I personally will recommend my friends to use their services.... Read more
4th Dec 2016 (8 years ago)
E Alleyne
These people are cowboys and cowgirls, highly unprofessional course of dealings with these people. Met with the manager Jay and detailed all of my requirements to him; he wrote everything down and assured me that Isabel would be in touch on Monday. Call and let a message for her as she never called on Monday; wrote her an email to explain the nature of my conversation with Jay, she did reply on Tuesday via email and said she would try to organize something else. She has not been in touch.... Read more
16th Aug 2016 (8 years ago)