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![1/5 Stars](/images/stars/one-star-rating.svg)
Horrible experience. I rented a flat with a mould on the shower ceiling, they promised to fix the issue after I move in. Then they proceeded to ignore me for 1 and a half years. In that time the mould developed, and water damage worsened. I started spamming them with emails for 3 months after a year of being ignored and they finally fixed it. Mould developed so badly whole shower ceiling had to be removed and replaced. Now, when I ask them about compensation, they again just ignore me. Stay away from these guys, bad experience even by london agent standards.... Read more
4th Jun 2024 (8 weeks ago)