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- Johns & Co
Johns & Co Estate Agents
4.4
906 reviews
- Branches 7
- Properties for sale 389
- Average time to sale 21 weeks
About Johns & Co
Johns & Co have 7 branches and they mainly list properties in E1W, SW11, E14, E16, NW6 and TW8. Over the last six months, they've listed 389 properties, with an average time to sale of 21 weeks.
Johns & Co fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Johns & Co operate, the average fee (charged by all agents) is 1.87%.
Get a quote for selling your property.Top performing Johns & Co branches
Latest reviews for Johns & Co
S Kapur
5
I can’t recommend Manuel highly enough. I’d been in touch with other agents at Johns&Co for months, but nothing ever came of it—just cancellations and no real progress.<br><br>Within a week, Manuel had arranged viewings for properties that matched exactly what I was looking for. What really stood out was that he genuinely cared about helping me make the right decision rather than simply trying to make a sale. He was proactive, honest, responsive, and went above and beyond throughout the process.<br><br>In the end, I didn’t go ahead through Manuel because my circumstances changed and I found another place. That said, the experience I had with him was exceptional, and if I ever need an agent again, he’ll be the first person I contact. Thank you, Manuel!
4th Aug 2026 (1 day ago)
ZakSSJ
1
The worst estate agents i've ever worked with
24th Jul 2026 (12 days ago)
N S
1
I would strongly urge anyone considering selling, buying, or renting a property to avoid using Johns&Co Royal Docks (which is shockingly their flagship office). Based on my experience, I would not recommend or trust them with my property related requirements again.<br><br>There appeared to be a significant lack of management, accountability, and responsibility within this particular office, which<br>always felt cold and unwelcoming from the moment you entered.<br><br>My experience with them was extremely disappointing. Their service was unprofessional, their approach was amateurish, and their level of communication and commitment was virtually non-existent, especially once they had secured my sales listing.<br><br>I found their agents to be misleading, unresponsive, and lacking in the professionalism required for such an transaction.<br><br>What makes the situation even more frustrating is that their fees and commission rates are among the highest in the area, yet the service provided does not come close to justifying the cost. Instead of delivering results, they leave customers with empty promises, frustration, disappointment, and wasted time.<br><br>I deeply regret trusting this company with the sale of my property. It was a costly mistake that I will never repeat, and I strongly urge others to think carefully before placing their trust in them.
22nd Jul 2026 (14 days ago)
karma
1
The absolute worst company to work with, extremely unhelpful and money hungry. If you want a headache free experience DO NOT bother with them.
21st Jul 2026 (15 days ago)
N Littas
1
Most unprofessional property management company
21st Jul 2026 (15 days ago)
C Payne
5
I worked with Manuel, who was great to work with. He was incredibly kind, supportive, and professional throughout the entire process, always happy to answer questions and offer guidance. His communication was excellent, and he made what could have been a stressful experience feel much more straightforward. I really appreciated his honesty, patience, and willingness to help every step of the way.
18th Jul 2026 (18 days ago)
All 7 Johns & Co branches
A Mimi
1
I’ve had a nightmare experience with john co since the very beginning. First, they were incredibly inefficient with the move-in process, delaying my tenancy start date by three weeks and leaving the property vacant for that entire time.
What makes this even more ridiculous is that they failed to carry out mandatory safety inspections (EICR, Gas Safety, EPC) during those three weeks of vacancy. Instead, they have contacted me three times in just my first three weeks of living here, demanding access for various contractors. It feels as though they are using me as an unpaid property manager to coordinate their overdue maintenance.
If you value your time, privacy, and mental peace, I strongly advise you to look elsewhere. Their management is a complete mess.
28th Mar 2026 (19 weeks ago)
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- Average asking price achieved
- Average sale time
- Properties sold
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
E Vlachou
5
I could not be happier with Johns & Co, and in particular Anthony Norton and Rhiannon Howard! They made what can often be a very stressful process so much easier. They were incredibly responsive throughout, even while on annual leave, and consistently went above and beyond to keep things moving. It felt like they were doing the job of my solicitor as well!<br>Unfortunately, I didn't get the chance to meet Rhiannon in person when I collected the keys to my flat, as she was in a meeting, but she truly deserves special recognition for all of her hard work and support.<br>As a first-time buyer, I found the whole process incredibly stressful and frustrating at times, but Anthony and Rhiannon were there every step of the way, providing reassurance and chasing things whenever needed.<br>I'm now officially four weeks into my new home, and I couldn't be more grateful. A huge thank you to everyone at Johns & Co, especially Anthony and Rhiannon. I would highly recommend them to anyone looking to buy a property.
2nd Jul 2026 (5 weeks ago)
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S Kapur
5
I can’t recommend Manuel highly enough. I’d been in touch with other agents at Johns&Co for months, but nothing ever came of it—just cancellations and no real progress.<br><br>Within a week, Manuel had arranged viewings for properties that matched exactly what I was looking for. What really stood out was that he genuinely cared about helping me make the right decision rather than simply trying to make a sale. He was proactive, honest, responsive, and went above and beyond throughout the process.<br><br>In the end, I didn’t go ahead through Manuel because my circumstances changed and I found another place. That said, the experience I had with him was exceptional, and if I ever need an agent again, he’ll be the first person I contact. Thank you, Manuel!
4th Aug 2026 (1 day ago)
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Anonymous Home Buyer
1
Extremely disappointing experience with Johns&Co at London City Island.
From our very first conversation, we made it explicitly clear that parking was a requirement for us. We were initially shown a property with parking, shown the parking area itself, and then shown another property which we were told also included parking. Based on those representations, we proceeded and had our offer accepted.
Only later did we discover — via a WhatsApp message from the agent Katie — that the property did not in fact include parking and that we would need to rent a space separately.
This was clearly material information and something we had specifically stated was essential to our purchase decision. We would never have proceeded had the correct information been provided from the outset.
What made the situation worse was the handling afterwards. We were initially told compensation would be offered, but after querying the amount, the local manager Elliot called to say we would receive nothing because the issue had been discovered “early in the process” and he did not believe anyone had done anything wrong.
The overall attitude felt dismissive and lacking in accountability. We were left having wasted significant time and effort progressing a purchase based on inaccurate information, and ultimately had no choice but to withdraw.
Buyers should be very careful to independently verify all “confirmed” information provided during the sales process.
18th May 2026 (11 weeks ago)
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Johns & Co - West Hampstead
Unit 7, Heritage Lane, West Hampstead Square, West Hampstead, London, NW6 2BR
4.3
zobo
5
Had Mansoor as my estate agent and he was really helpful throughout. He answered all my questions, kept me updated, and made the whole process a lot easier. I’d definitely recommend him.
30th Jun 2026 (5 weeks ago)
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Find your nearest Johns & Co branch
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