C UK
These guys are cowboys, forever digging up road and leaving a mess everywhere, estate is continuously full of vans/ Lorries parked up There are no road markings either, shambles of a housing construction firm.... Read more
29th Oct 2024 (25 weeks ago)
M Kwan
new built are moderate... Read more
11th Jul 2024 (9 mo. ago)
M Kenny
Award winning site with great management team and trades... Read more
25th May 2024 (10 mo. ago)
J Matvijenko
Not allowed remove gas cooker and install stairs lift plus holding rail outside the garden steps due to shared ownership policy . Really disappointed . I was keen buy them because close to my finacee home in 7 mins drive .... Read more
12th Jan 2024 (1 year ago)
W Ng
????... Read more
13th Nov 2023 (1 year ago)
S Hannah

I purchased a house on Chase Farm just over a year ago. I was sold the house on the basis that an infant/junior school, a children's play park and a small selection of shops were to be built on the site. This was one of the main reasons I purchased the property as my daughter was due to have a baby. Within a few months of owning the house I was informed there would be no school or shops built. I feel very disappointed, cheated and mislead. I have also just been informed that an existing bus route, number 44, will now be diverted to run through the centre of the estate and will be operating from 5am until 11.30pm. A double decker bus will be passing by my house every 15-30 minutes throughout the day and night 6 days a week. The bus will also pass on 2 sides of the children's play park! This is not the tranquil setting that was sold to me in 2021. The value of my house will most likely be effected from the noise, pollution and infringement of privacy. I was not consulted prior to the bus route going ahead.... Read more
Buyer
25th Jul 2023 (1 year ago)
N Hopcroft
After problems with our kitchen spanning over 2 years today they were supposed to come yet again to fix the issue only to turn up to tell us they can’t do the job as they haven’t ordered the parts bearing in mind it was arranged weeks ago after approaching the NHBC! we’ve already had multiple failed fixes and appointments with no shows. Once you’ve brought your house they’re not interested!... Read more
Buyer
11th Jul 2023 (1 year ago)
C francke
I bought a new build in chase farm and lived in this house for three months. Now, actually only less than 5 percent of defect is fixed. Sent email to Laren and CS. Always no response more than two weeks. Dont buy the house there.... Read more
Buyer
1st Sep 2022 (2 years ago)
Y Fu
Good view, but no convenience... Read more
21st Aug 2022 (2 years ago)
J Warren
Love the house - however since moving in the customer care has been non existent.
They apologise for the issue, book it in for repair then nobody turns up for the appointment and the sequence repeats.
Our 'urgent' leaky shower has taken them more than 3 weeks to resolve, causing the wall, floor and carpet to be damaged and go mouldy.
We have tried to arrange meetings to discuss our complaints but they aren't interested.
If you are thinking of parting with large sums of money on a new house you might want to consider this.... Read more
2nd Dec 2021 (3 years ago)
N Ray
Too many houses in such a small area.. losing Gedling's identity..... Read more
23rd Nov 2021 (3 years ago)
E Genius
No chance electric generator on estate most properties like a box too small and all overlooked. In 5 years the estate will be rough... Read more
5th Nov 2021 (3 years ago)
D King
Lovely house. Some snagging issues but overall impressed.... Read more
31st Oct 2021 (3 years ago)
S Beckwith
We popped to the sales office but discovered you had to phone for an appointment. We called to discuss, but they didn't sound remotely interested in actually selling us a house and ended up just emailing a link to their website.... Read more
11th Jun 2021 (3 years ago)
H there
Never went. I want Google points tho... Read more
12th Feb 2021 (4 years ago)
M mudii
Great houses but underdeveloped areas. Not really much of shops for needs and necessities in a close vicinity... Read more
9th Jan 2021 (4 years ago)
M Pickering
they certainly pack them in nowadays...... Read more
29th Oct 2020 (4 years ago)
H Haider
Some streets doesn't have names written at start... Read more
1st Aug 2020 (4 years ago)
C Jeska
Interesting looking houses... Not sure how well they'll age... Read more
27th Jan 2020 (5 years ago)
S 90
Richard, Evelyn and Aron have all been brilliant from start to finish, loving my new home and the whole process wouldn't have been the same without them. Great work! Cheers, Simon... Read more
Buyer
22nd Dec 2019 (5 years ago)
C Hodson
We have lived in our Keepmoat home now for two weeks. Since moving in, nothing has been too much trouble for the site staff, everyone is approachable and all staff involved have been exemplary. All snagging is completed to a very high standard. Indeed anything we have requested has been dealt with efficiently and effectively.
We love our new home and having downsized it had much to live up to.... Read more
Buyer
2nd Nov 2019 (5 years ago)
C khalid
Not very good quality houses... Read more
12th Oct 2019 (5 years ago)
N Muñoz
Staff go above and beyond to help, beautiful house designs, cannot say a negative thing!... Read more
24th Apr 2019 (5 years ago)
Y Bradley
Staff were very professional, helpful and knowledgeable. However, the prices are not that competitive. Any extras come at an unreasonable price, for example a simple outside tap is £150. Had to give up this option as a newbuilt house plus expensive extras didn't seem to be reasonable for the value.... Read more
9th Apr 2019 (6 years ago)
Tom
One of the women in the showhom was lovely, unfortunately the other was extremely rude and unhelpful,... Read more
10th Feb 2019 (6 years ago)
R Donnel
Nice sales people. However buildings are of low quality. Site maintenance team and customer service are horrible and never fix problems but keep lieing. Avoid purchase... Read more
Buyer
7th Feb 2019 (6 years ago)
A Mills
Nice people I have one or to dislikes about the houses but i am picky .... Can't wait to see the final build... Read more
1st Feb 2019 (6 years ago)
S Smart
Very happy with the build!... Read more
10th Dec 2018 (6 years ago)
A Mills
Nice people I have one or to dislikes about the houses but I nit pick.... Can't wait to see the final build... Read more
26th Sep 2018 (6 years ago)
S
More awful, characterless cheap boxes being thrown up. See how many you can cram in and how much noise and disruption you can cause in the meantime.... Read more
30th Aug 2018 (6 years ago)
M Kenny
Not good house builders... Read more
24th Dec 2017 (7 years ago)