B Didcott
We used Moveon for 2 years whilst renting a property in Bournemouth. Moveon were so pleasant to deal with, if ever we had an issue it was sorted quickly. Mandy in particular was so great and really looked after us! Would really recommend using Moveon, it is clear customer service is important to them!... Read more
Tenant
19th Oct 2024 (16 weeks ago)
L M
Beth has the ability of effortlessly making my day every time we speak, she is so passionate about her clients and ensures all issues are resolved. She has a fantastic manner and conversations are always friendly regardless of the pressures she is under. 5* service!... Read more
8th Oct 2024 (17 weeks ago)
J Koliba
Happy with the service all way around :-)... Read more
25th Sep 2024 (19 weeks ago)
J Franses
“Move On” are fantastic. Proactive, conscientious and providing an excellent service. I would highly recommend.... Read more
25th Sep 2024 (19 weeks ago)
M Kirtley
Great staff and a smooth process.... Read more
C Capps
Excellent service from start to end from Jenny and Beth. Thank you for your superb communication and helping us every step of the process. I would highly recommend... Read more
31st May 2024 (8 mo. ago)
S parker
I love speaking to Beth on the phone, she is a breath of fresh air! Although it's mainly work related I always look forward to her calls. She has alot of knowledge and is an asset to Move on! Thank you for your help, advice and honesty. Look forward to catching up again with you soon!... Read more
11th May 2024 (8 mo. ago)
T Wortman
Moving home is never an easy process, and even worse when it entails moving country as well. Throughout the process of finding an apartment and then filling in all the necessary documents, Move On and in particular Beth and Chemene made a difficult task much easier by providing patient and professional help.... Read more
Tenant
24th Apr 2024 (9 mo. ago)
M Ferhane
An absolute rip off estate agency, I have dealt with many estate agents through out the years but never with one like them.
They will ask you to pay holding deposit to take off you regardless if you rent from them or not, I went through references and they asked the reference agency to stop references and they said I have failed and they would not return my holding deposit, please be aware and don't sign any documents after viewing, because they won't tell you things verbally that are on the paper and once you sign them you're done,they act like a scamer,shame on them. Please be aware and choose an alternative, don't waste your time or money.... Read more
Tenant
15th Apr 2024 (9 mo. ago)
J Lench
The whole team is amazing!! But a special shout out to Mandy, Beth, Monika and Christine are all incredibly helpful, kind and just absolute stars!!! I've been renting through move on for 6 years now and I hope that I get to continue our wonderful working relationship for many more to come!!... Read more
Tenant
6th Apr 2024 (10 mo. ago)
M Chowdhry
They're a really helpful and courteous bunch. Beth and Jenny have both been massive stress-relievers with the processes and certainly made the most tedious part of property management (paperwork!) seem like a whoosh.... Read more
5th Apr 2024 (10 mo. ago)
Andy
Move On have been incredibly good to deal with. Beth in the office has been so communicative at every step of the process from viewings through to signing and getting the keys. Jenny was also vey efficient at feedback whilst we searched for a property. Definitely felt like dealing with caring human beings again and highly recommended over and above the more nationally known brands which seem to have lost that.... Read more
27th Mar 2024 (10 mo. ago)
A Gbadamosi
Quick communication and very supportive staff.... Read more
26th Mar 2024 (10 mo. ago)
N Garlinge
Excellent staff, super friendly and helpful.
Very accommodating with any questions or queries.
Thankyou to the whole team!... Read more
21st Jan 2024 (1 year ago)
E Jawolusi
Great and professional... Read more
12th Jan 2024 (1 year ago)
E Agyemang
Very friendly staff and equip to carry out their duties.... Read more
28th Dec 2023 (1 year ago)
B Ndakotsu
Efficient staff, prompt response and always available for guidance. Keep up the good work.... Read more
18th Dec 2023 (1 year ago)
P doe
Me and my wife and two kids have just moved into our new home, couldn’t fault move on at all great from start to finish. Thank you move on.... Read more
Buyer
8th Nov 2023 (1 year ago)
D Hutchinson
What a helpful bunch of people! Very supportive and patient during our process and nothing was too much trouble for them. 10/10 would recommend Move On to anyone!... Read more
2nd Nov 2023 (1 year ago)
S Pal
The service was great from start to finish. The Move-on team was friendly and professional, and they made the whole process very smooth and transparent.... Read more
28th Sep 2023 (1 year ago)
' Adekanla
Great team and very professional. Smooth process all through and less hassles especially during referencing. Keep a tab on their property listings.... Read more
22nd Sep 2023 (1 year ago)
T Wright
I cant recommend Move On highly enough. Their professional and thorough service and communication made finding my next move anxiety free and I felt looked after throughout the whole process. Thank you guys.... Read more
18th Sep 2023 (1 year ago)
J Saunders
MoveOn look after our small rental property portfolio. We have just had a recent new tenant and this needed a new contract, property checks etc. The team kept in close touch in preparing the new contract. There was a regular exchange of information and help and support to do what I needed to do.... Read more
Landlord
11th Aug 2023 (1 year ago)
R halawa
It was great thanks... Read more
6th Jul 2023 (1 year ago)
L Marlowe
My partner and I have been renting for a number of years with a few different agencies/private landlords, and the team at Move On have by a mile been the most down to earth, easy to get hold of, understanding bunch! So nice to have an Agency that are understanding, proactive but also just genuinely nice people.
I would recommend Move On to anyone I know who was looking for a trustworthy, reliable agency to rent with. Thanks guys for being fab! ????... Read more
Tenant
15th Jun 2023 (1 year ago)
J Mitchell
I've been signed up with Move On Rentals since 2007 when I left the UK and moved to the UAE. I've got to say that if it hadn't been for these ladies, being an overseas landlord would have been a total nightmare. I can't believe the amount of time and effort, and the extra mile that the Move On team have gone for me over the years since I've been their customer. Christine, Sharon, and all the team have been absolutely phenomenal, and I can't thank them enough for their service. I would highly recommend anyone who's considering letting their property out to use these guys. They're always positive, they're always helpful, and they do absolutely everything to make your job as simple as possible. Thank you very much, Move On team. I'm very happy with the service you provided me.... Read more
Landlord
17th May 2023 (1 year ago)
S Belle
Reading down the positive reviews I am incredulous it's as if they're discussing a completely different company. Worst experience with a lettings agent I have ever had from beginning to end. I would say avoid at all costs and avoid yourself catastrophic stress.... Read more
Tenant
10th May 2023 (1 year ago)
Kayla
Have rented through move on for over 15 years, they found me my first home and being a young single mum at the time I couldn't have asked for better, the team are fantastic! Christine especially, she continually goes above and beyond to ensure all is well, always. From having constant support and security from this letting agency over the years I can highly recommended this company to anyone! Professional, friendly and nothing is ever too much trouble for them... Read more
Tenant
30th Mar 2023 (1 year ago)
R M
Poor service, messaged them via two websites they where advertising a property to rent on. No one got back to me chased them up to be told they would get back to me but no one did.... Read more
1st Mar 2023 (1 year ago)
B Swansborough
Can’t thank Moveon enough.
All the girls were fab and have been there to answer every single question throughout my 3 years of renting with them.
Highly recommend... Read more
Tenant
22nd Feb 2023 (1 year ago)
E Gloria
Move On Rentals helped us get our new home. They offered us great services right from scheduling for viewing to the handing over of our apartment keys. Needless to say that the Staff are very responsive, friendly and professional. You can count on them to secure your next home. Thank you Move On.... Read more
Tenant
19th Feb 2023 (1 year ago)
C silva
I could not be happier considering the professionalism, friendly treatment and kindness of all Move on' personnel. I was in need and i reached out to them, presenting my case. In less than a week all my issues were sorted and they found me a lovely to be at.... Read more
Tenant
13th Feb 2023 (1 year ago)
G Colabianchi
They are veryprofessional and really nice and kind. Everything was very very good.... Read more
7th Jan 2023 (2 years ago)
K farrell
Absolutely brilliant service! From start to finish and collecting the keys to our new home, all of the team have been professional and always happy to help!! I cannot fault any of the team. Our main shoutout is to Lakeisha who has been brilliant : )... Read more
Buyer
18th Aug 2022 (2 years ago)
A Tudge
Fantastic company to work with I have my first big move to Bournemouth and these girls in the office where so supportive from start to end, helping with several problems and queries I had. 10/10 would recommend if your new or haven’t rented much before! Jessica and carol where particularly helpful for me so thank you!... Read more
4th Aug 2022 (2 years ago)
David
Excellent personal service from a very friendly professional team
Prompt attention to, and efficient management of, any issues raised
The ideal agent from a tenant’s perspective
Unhesitatingly recommended... Read more
Tenant
16th May 2022 (2 years ago)
L Ardila-Rozo
Extremely happy with how swiftly it was to move in to my new flat. Jessica was absolutely brilliant! She made sure all the paperwork was completed as soon as possible and also took notes of all the points I raised during the viewings. She made sure my flat was spotless on time for my move in day. Also the property is being managed by the Move On team and I'm very pleased with how seriously they take my well-being and peace of mind as a tenant. Highly recommended letting agency! ????... Read more
Tenant
26th Apr 2022 (2 years ago)
S Oz
A very good experience from Sharon showing me around to the lovely Jessica who went far and beyond to help nothing was too much effort to help me through the process a great team effort from move on !! Thanks... Read more
14th Apr 2022 (2 years ago)
C Russell
Such lovely staff who ensured that the entire process was extremely quick and easy. The team at move on really go above and beyond. Thank you for such a great service!... Read more
24th Mar 2022 (2 years ago)
S Thomas
We would like to send our thanks to all the team at Move On, Jess in particular, for renting out our property. They are so professional and helpful. It has been a pleasure working with them. We highly recommend.... Read more
Landlord
21st Jan 2022 (3 years ago)
C (chris)
Very friendly staff make the process very easy to move in. Was not a problem with any of my questions and they answered very quickly. I would recommend this company to anyone interested to move.... Read more
Tenant
6th Jan 2022 (3 years ago)
C Friery
Very helpful staff efficient service. Very convenient all via email.... Read more
18th Dec 2021 (3 years ago)
P GrowYourBnb
Great letting agent & team to work with. Thank you to Jess & the team at Move On.
Highly recommend you are looking to rent a property from them.
Much appreciated
Piers... Read more
Tenant
18th Oct 2021 (3 years ago)
M S
I had the misfortune of renting a room through Move On for the past couple of years and all I can say they are epitome of what is wrong with rental agencies in this country.
They were constantly late on replying to queries and repairs. I had no light in my bathroom and no extractor fan for months and it was only after pestering them constantly did they bother to do anything about it. There were constant unannounced intrusions into the building, especially for viewings, even though that is a requirement they are meant to adhere to.
When I left, they had the sheer greed and audacity to try and take the majority of my deposit for spurious reasons (including a claim for £150 for a new mattress!) Luckily I was able to get most of this back through the deposit protection scheme via disputing it.
My advice is, if you see a room for rent and it's operated by Move on, run away!... Read more
Tenant
2nd Aug 2021 (3 years ago)
M Vlad
When it comes to providing help, getting keys for eletricity meter and post box, fixing issues in the flat, no one is avaialble. However, when it comes to increasing rent and chaarging for damages we never made - always here. Pathetic.... Read more
Tenant
9th Jun 2021 (3 years ago)
E Brito
Good staff, all done on time.
I highly recommend... Read more
17th Mar 2021 (3 years ago)
L Miranda
I'm really happy for choosing the Move On rentals, the employees are super attentive, charismatic and competent. Thank you... Read more
Tenant
10th Mar 2021 (3 years ago)
GutCaandy
Such amazing, lovely staff! Very helpful, professional, and just amazing! Thank you so much!... Read more
8th Mar 2021 (3 years ago)
K Gibbons
Amazing and friendly staff who are more than happy to help with anything. Its difficult to operate during a lockdown and Move on's standard of service didnt suffer in the slightest! Would recomend to everyone!... Read more
2nd Mar 2021 (3 years ago)
R Beck
At the time of needing to find a new tenant Move On acted promptly and efficiently. They responded quickly to all forms of communication. On viewing the property initially, they suggested that they could let it within a week and then proceeded to deliver on time, couldn't ask for more than that!... Read more
Landlord
11th Feb 2021 (3 years ago)
R Hinchcliffe

My experience with MoveOn from the moment I called to check if a property is available (to which I was told it was not, and then recommended the perfect flat I am living in now) to the constant care and attention I have received since beginning my tenancy has been flawless, My viewing was dealt with by Adam who was very friendly, efficient and professional, the moving process was easy and professional (despite the difficulties with Lockdown and social distancing) and I would like to commend Tabitha above all else as she has been quick, kind and professional with the multitude of questions and concerns I have had along the way giving me complete confidence in their services, and the service does not end once the move is completed as she continues to help with every query I have had to the best of their ability in a very friendly and timely manner. I have had some very bad experiences with estate agents in the past with companies like House and Son yet with MoveOn there has not been a single thing I could complain about, I would highly recommend MoveOn as an estate agent.... Read more
Tenant
6th Feb 2021 (4 years ago)
Y Fox
No response... Read more
5th Feb 2021 (4 years ago)
H Priebe
Adam was a massive help and couldn’t recommend move on rentals more! They were fast and efficient. Super happy in my new place, massive thanks to them!... Read more
Tenant
30th Jan 2021 (4 years ago)
A smith
The staff were very professional, really quick and did exactly what they said they would. I love my new flat thankyou... Read more
Tenant
19th Jan 2021 (4 years ago)
S Spooner
Adam, the estate agent was fantastic!! He was incredibly upbeat and very helpful with all the questions that we've asked. Whenever we've had further queries we've emailed them and got a response either later that day or the following morning. All the women in the main office that we have also spoken to in person have been very friendly and so efficient!!! Everyone has been keeping us very safe with distancing and wearing masks too which is important for nowadays!!!... Read more
18th Jan 2021 (4 years ago)
D Szeleczki
With Move On our moving was smooth, this agent is a professional with quick response.... Read more
18th Jan 2021 (4 years ago)
E Haymes
Adam & Tabitha at MoveOn have been so helpful and friendly during a recent rental move, making the process simple and easy- especially during Covid-19. Thankyou!... Read more
Tenant
18th Jan 2021 (4 years ago)
M Martínez
Really bad experience as a tenant. Nearly a week without hot water in the shower, reported to Move On several times by different tenants without any response. A leak in the kitchen's ceiling for months, again reported many times with promises that it would be fixed but without actual work done. Not recommended at all.... Read more
Tenant
7th Sep 2020 (4 years ago)
S x
Beware they will try to take your deposit!! The most unprofessional letting agent, at first they come across nice but once you have signed the contract it all changes, they charge you fees for everything and want to visit the propery every 3 months, poor communication and terrible maintenance things never get done. When we finally decided to move out they put us through so much such stress!! They tried to take all our deposit plus charge us hundreds ££ on top!!
They would find any excuse not to give us our deposit back, expample the flat wasn't clean enough so Move on got a cleaning company to quot over the top price and try to charge us! They threaten us to make the payment otherwise we won't get our deposit. We asked to appeal and turns out that none of their point was relevant and we got out deposit back!
We are so glad to have left move on!
You been warned! Abosutley shocking!... Read more
Tenant
21st Feb 2020 (4 years ago)
A Hill
If I could put 0 stars I would. The lack of communication has been shocking both on the phone and in store! Spoke to someone in store who was extremely rude! Very unhelpful as currently have an on going issue with water, this has been going on for over a week and I am STILL waiting for this issue to be resolved! Shocking service and communication would not recommend!... Read more
17th Sep 2019 (5 years ago)
C Anderson

Since moving to the area I was recommended to use this agency by a friend who used them. I now no longer speak to that friend all because of Move On. They are a very manipulative company who take it upon themselves to walk into your home whenever they see fit all in order to maximise sales and profit. The office, the staff, it is all very nice seemingly until you choose to leave, such as you do after a period of time and they want to keep your money and penalise you for things they cannot prove was you. They blamed my other house mates for agreeing viewing times and played us off of each other, they really are very good at mind games. In fact I can predict the moment this gets posted, I will get an email, a voicemail pleading with me to take the post down so we can talk it through and sort out the issues. They are unresolvable, you shouldn't have taken advantage of your costumers for so long when you did and the fact we are now prepared to stand up for ourselves and write honest feedback shows that there is now more than just the odd dissatisfied customer. Please do not ring me as I will not remove this post, let the people decide whether they want to use you, but at least give them the true facts to make an informed decision.... Read more
Tenant
15th Aug 2019 (5 years ago)
M Todd
We used to have an independent landlord but unfortunately he passed the management of the property onto Move On. They rarely listen to anything that the tenants tell them, they are only interested in themselves and making as much money as possible. They are inconsiderate when dealing with viewings and tenants private time/space, just come in at a moments notice. Don't be fooled by the big welcome they give you when the day to day realities are much different. Before a bit of dust was fine, now it's at least £40 off your deposit. Passing your personal information onto other agencies. I expect this type of stuff from Leaders who used to be the worst letting agent I'd dealt with but Move On are fast shooting up the ranks.... Read more
Tenant
15th Aug 2019 (5 years ago)
rc_digital

Since ‘Move On’ have taken over our house last year, things have only gone down hill. Some points which I’ve raised many times to them are never heard and I’ve given up. Examples of that is walking in the house unannounced viewing potential tenants, miss adverting to potential tenants, over charging fees, not giving back full deposits to ex tenants. You are forced to enter a 6 or 12 month contact, a communal visit every month and 3 months for every room to take pictures (what they do with them, I don’t know?) and charge you for any damage. This never use to be the case, this letting agent is very over the top, we are all professionals in our house and should be trusted more. I got charged £155 just to move rooms in the same house?? The girls on the other end of the phone come across all nicey nicey but be aware what your walking into. You can get bombarded with emails from one week to the next where they chop and change what dates they are going to visit, it is very dis-organised. Issues with anything now I go direct to my landlord and they sort it in a day or two. Overall, I am very disappointed with this company, I think they can do so much better but they over complicate things massively and you get bitten. If you want a house, it’s ok, if you want a home, go else where.... Read more
Tenant
14th Aug 2019 (5 years ago)
A O'Dowd
Move on were extremely helpful and managed to find us a buyer within a week, which followed through to completion. After 2 previous buyers which both fell through via a different estate agent, we were therefore extremely grateful for all of the hard work and support given from the Move On team.... Read more
Seller
4th Jun 2019 (5 years ago)
D Gonzales
I cannot praise move on rentals enough. They go above and beyond to make sure that all transactions are stress free and easy. They were always there to keep me sane from all the moving stress that we all know are included when moving properties. Will definitely recommend move on rentals to everyone I know. Special thanks to charlee and kayley also! They are both just simply amazing.... Read more
4th Apr 2019 (5 years ago)
J Foster
Couldn't have been more helpful and efficient they were on hand every step of the way for me... Read more
15th Jan 2019 (6 years ago)
O Kennett
First time renting and the lovely ladys at Move On were so helpful, couldn't of done enough for me! now im settled in to my new family home ready for christmas! Thank you so much for your help girls!... Read more
Tenant
5th Dec 2018 (6 years ago)
M maartens
Brilliant service from both the ladies.Your doing such a brilliant job well done I am so happy with my new place. Thank you ladies... Read more
Tenant
3rd Dec 2018 (6 years ago)
M G
Move on were excellent in moving us in and dealing with any questions or queries we had.
We had a nightmare of a landlord but they were able to sort out most issues we had and acted well as 'middlemen' if you will.
I would recommend using move on to anyone who wants a stress free service!!
Special thanks to Nicky for sorting everything out when we moved out!!
Kind regards,
Mike... Read more
Tenant
7th Sep 2018 (6 years ago)
K Ayres
Me and my partner moved into a flat found on Zoopla from move on rentals two weeks ago, couldn’t be happier the staff helped so much and a big thank you to Rhia Pardy for showing us around and making our new home a reality for us... keep up the good work guys!... Read more
Tenant
4th Sep 2018 (6 years ago)
C hastie
Move on have a very professional approach. They deal with queries quickly and communicate clearly with tenants. I have found all the staff that have dealt with my tenancy very polite and friendly both in person and on the phone. They have given me the confidence that the course of my tenancy will be managed professionally.... Read more
Tenant
4th Sep 2018 (6 years ago)
E Baskerville
Good and efficient letting agent. Ability to report maintenance issues on line is useful and problems fixed speedily.... Read more
Landlord
17th Aug 2018 (6 years ago)
M Wood
Service was quick and efficient from the first viewing right through to move in day. Kayley was on hand to answer our (numerous!) questions and always gave a prompt response. All the staff we have had dealings with have been polite, friendly and professional, wouldn’t hesitate to recommend.... Read more
Tenant
20th Jul 2018 (6 years ago)
C Cheeseman
Very efficient staff, thorough throughout the entire process. I would recommend them for landlords to use and for tenants to rent from.... Read more
29th Jun 2018 (6 years ago)
J Leswell
In the three years I have been with Move On I have found them efficient, helpful and very pleasant. Thanks for making it all go smoothly even with the change of landlord. Highly recommended!... Read more
23rd Jun 2018 (6 years ago)
L Vine
1st class service! I asked Moveon to find me a tenant. They took someone with them when they went to take photos, and the tenant took it immediately! The property didn't even 'go on the market' - it was so quick!... Read more
Landlord
21st Jun 2018 (6 years ago)
S Middleton
Fabulous staff, supper efficient, speedy with requested paperwork. Thank you Girls.... Read more
19th Jun 2018 (6 years ago)
C Ardizzone
I would definitely recommend Move On to anyone looking for properties.
Savannah has been very professional but also very helpfull and proactive. I am really happy about how she organized everything quickly because of the circumstances. I really appreciated all the efforts Savannah make for me to be able to move in my new property.
All the girls are very friendly and available to answer to any questions and also the website is very easy to use for any thoughts.
Thank you!!
Chiara... Read more
Tenant
18th Jun 2018 (6 years ago)
X Cochrane
Considering this was our first time of moving out/having the help from any agents, it could not have gone smoother. I cannot thank the lovely, smiley bunch of girls in their office for the hard work to stick to agreed deadlines and the answering of every single, silly question that ever popped into my head. Would definitely recommend them! :-)... Read more
12th Jun 2018 (6 years ago)
C Parry
We desperately needed to find somewhere to live and move on have done exactly that. The process for moving in was dealt quickly and efficiently thanks to Kayley. She is very friendly , polite and is always happy to help with any questions we have. A brilliant asset to Move on sales and lettings.... Read more
Tenant
1st May 2018 (6 years ago)
J Pineda
Thanks to Kayley who find me and my friend the most beautiful flat. Also she have been great during all the process.... Read more
Tenant
23rd Mar 2018 (6 years ago)
A Fry
The staff at Move On are efficient, friendly and responsive. I have contact with quite a few employees because I have rented a property and they also manage a couple of properties for me. They respond quickly and get things done. Move On use a team of sub-contractors to do odd maintenance jobs and I’ve always found these have been done to a high standard. There’s quite a bit of paperwork to get through when renting but that’s standard across the board and Move On staff have always been great at helping me through that. They use a DocuSign system that means you can sign documents online but if you have to visit the office which is near to Branksome train station, there’s easy parking right outside. I don’t often review things online unless something’s really good and they’re really good.... Read more
Landlord
22nd Mar 2018 (6 years ago)
N Rose
I'm a landlord with a few properties and I wholeheartedly recommend MoveOn. They're efficient at advertising my properties, arranging viewings, and getting paperwork sorted. Things just happen! They pride themselves on going through a thorough referencing process to ensure the tenant is right for the landlord. I hope to be working with them for many years to come.... Read more
Landlord
16th Feb 2018 (6 years ago)
G Rachel
Move On is a great letting agent. I have always been kept informed, they are very efficient and friendly! I would always recommend Move on as the best!... Read more
15th Feb 2018 (6 years ago)
V Hartnett
I have been renting with Move On for just over a year and I cannot fault them. They are always professional, yet human at the same time. Fortunately I’ve not encountered any major problems but with regards to minor maintenance issues they have resolved them quickly and ensured tenant satisfaction is always met.... Read more
Tenant
15th Feb 2018 (6 years ago)
M Whitehurst
I would highly recommend Move On. Dependable, efficient, friendly and well organised in supporting me as a landlord. Their teamwork is evident by quick responses to enquiries and prompt problem solving, to ensure (on my behalf) that tenants are well looked after. Their paperwork is of a high standard and knowledge of the local area and housing market excellent.... Read more
Landlord
14th Feb 2018 (6 years ago)
C Rose
Moveon have secured quality tenants for three properties that my husband and I rent out. They are professional, respond promptly to any queries and go above and beyond to provide support. I would absolutely recommend using them if you are looking to rent out your property or looking to find somewhere to live.... Read more
Landlord
13th Feb 2018 (6 years ago)
S Powell
I rent through MoveOn. They are easy to contact and always polite. Approachable and reliable. What more could I ask for?! Have already recommended to friends and family.... Read more
Tenant
13th Feb 2018 (6 years ago)
B ahmed
Highly recommended. Move on are really efficient and professional in the whole process from client finding to managing. I have no hesitation in recommending and would use them for any other property we might let.... Read more
Landlord
13th Feb 2018 (6 years ago)
D H
I am so appreciative of MoveOn in buying and letting properties. The team communicate well and understand my needs as a landlord and those of my tenants. From the first time I contacted MoveOn I have dealt with people who are knowledgeable, courteous, polite and friendly. They are always on top of matters and keep me informed of what needs to be done. Would not dream of using any other company. Absolutely fantastic !!!!... Read more
Landlord
13th Feb 2018 (6 years ago)
D Roberts
Great team to work with. Spectacular service!... Read more
13th Feb 2018 (6 years ago)
K okoro
When I was looking for accommodation in Poole, I discovered that Move On had exactly the kind of property I was looking for which is an en-suite and was within my Budget. I was unable to make progress because I was informed that I needed a Guarantor because I was on probation for my new job this really put me off and I had to force myself to move in to where did not suit me, it took me only 2 days of moving in to start looking for another accommodation and I had to contact move On again. After some discussions and assurances, move On was able to arrange view for one of the properties which was exactly what I was looking for. From this point, it was very good communication and experience. I have moved in into one of the properties and would highly recommend move On to any professional looking for accommodation. I had to withdraw 1 star because of the insistence that I get a guarantor the first time, but on the general very good and reliable experience... Read more
Tenant
4th Jan 2018 (7 years ago)
C Sieg
Found the Move On team friendly, reliable and approachable. In particular Savannah was very good and never got tired of taking my calls with questions and having the answers. The speed with which they helped us sort out our new home and get the keys was brilliant. Would definitely move with them again.... Read more
Tenant
19th Dec 2017 (7 years ago)
B Marxmueller
Im very happy with the service Move On provided to me. Very friendly and competent team, quick to resolve issues in a friendly and professional manner. Very organised and helpful. My special thanks go to Nicky and Christine who have been incredible with everything.... Read more
28th Nov 2017 (7 years ago)
B Davies
I have been with Move On lettings for just over two years and finally bought my own property I would highly recommend Move On they are very Professional and nothing is to much trouble they have a great Office Team From Sharon the MD to Nicky Scott who is always willing to help if there is any issues with the property, communication is always fantastic in my experience... Read more
13th Nov 2017 (7 years ago)
D LTD
Was a tenant with MoveOn for 18 months and were brilliant all the way through, especially the maintenance department (N Scott) and the accounts department (C Brewer) Would recommend them to anyone. Thank You... Read more
Tenant
10th Nov 2017 (7 years ago)
A Stancu
Highly recommend them ! Nice and professional staff !
Thank you Savannah and all the team !... Read more
7th Nov 2017 (7 years ago)
R Repairs
having had dealings with other letting agents Move on have definitely proved to be better than the rest,always finding us very good tenants... Read more
Landlord
7th Nov 2017 (7 years ago)
M Levens
Highly recommend these guys. Savannah has been very responsive and professional throughout the process. I would definitely go with Move On Lettings again.... Read more
17th Oct 2017 (7 years ago)
B Prodea
The worst agency ever. They have let us for 2 months on winter with the boiler broken. In the flat that we have rent it was a kid too.
Only lies. We had to make a complaint to Bournemouth Council. They got fees for everythings. They charged for everything. They took us money from our deposit for the fee, for the end of agreement and still not received. So you “pay” for nothing. This agency doesnt care about the tenants. Try to email something and no answer. Only if you make a complaint, they will contact you.
I don’t recommand this agency for nothing.
Be carefull! They got fees for everythings.
And when you rent a property, make photos. You will need it when you leave. They will put you to pay for the cleaning even if you did.
The worst agency ever! Not professional. There is an agent there, who doesn’t know how to speak with the clients or tenants, because she doesn’t care. Very rude person!... Read more
Tenant
3rd Oct 2017 (7 years ago)
R Karman
I ' ve just rented a room trough Move On Sales and Lettings and my Propriety Consultant was Savannah Hunt , who is a very professional , communicativ and honest person .Everything went fast and easy , I would highly recommend her and Move On letting agency.... Read more
Tenant
10th Sep 2017 (7 years ago)
K kurekci
I just renewed my contract for the second year.MoveOn is very professional agent . Thanks to Kayley she makes very easy to renewal our contract .She is a very professional property consultant...... Read more
Tenant
5th Sep 2017 (7 years ago)
Maria
I am very pleased with the service I have received from Move on. I have so far dealt with Gina the general manager and Kayley with the day to day runnings of the rental side of things. Kayley is polite, communicative and gets the job done. I have no hesitation in recommending 'Move on' to landlords.... Read more
Landlord
5th Sep 2017 (7 years ago)
Jess
We just renewed our contract for the third year. We have found MoveOn to be very easy to reach and contact. Kayley has been very professional and our renewal process was clear and easy to follow.... Read more
Tenant
5th Sep 2017 (7 years ago)
S Kimber
Very good service from Move On (especially Aimee), who were so helpful with all their assistance throughout the purchase of our first home. No query was ever any issue even when things started to look a little tricky!... Read more
Buyer
23rd Aug 2017 (7 years ago)
D Laws
This is one of those places that finds ways to charge you hidden extras and flat out lies to justifys them.
I was told completely fictional laws to justify outrageous costs.
I was also lied to about the property I rented, I paid for a garage that did not come with the property. I was told that I could change the garden but the landlord was shocked that I had been told that.
Be prepared to be heavily overcharged and research everything you are told before signing anything!... Read more
Tenant
15th Aug 2017 (7 years ago)
G Smith
Move On Sales, sold my bungalow after the tenants' contract ceased. What a fabulous service, Amiee took charge of the whole process, found a buyer within weeks of the property being on the market and supported me throughout. Nothing was too much for her to do and such a cheerful approach, so refreshing.
No hesitation in recommending Move on for Sales and Lettings.... Read more
Seller
1st Aug 2017 (7 years ago)
L Tyler
I have been using Move On services for several years already and I am extremely please with their service.
I find Kayley Watkins, their Property Consultant very professional , friendly and polite on her approach. Always ready to answer and explain in detail any of my questions. Without a doubt, I would happily recommend their services.... Read more
25th Jul 2017 (7 years ago)
S Uminski
We are happy to rent from Move On and just extended contact. A big thanks to Kayley who professionally dealt with us. Whole process is clear and easy to follow. We would recommend this agency.... Read more
Tenant
24th Jul 2017 (7 years ago)
E Jury
We would recommend the team at Move On, they are friendly, professional and helpful. We have mainly dealt with Kayley who has been lovely and made our renewal quick and easy! Thank you!... Read more
21st Jul 2017 (7 years ago)
B Luna
We have just renewed our tenancy with Move on and so far I am very happy with the way they have dealt with us, they've been especially understanding of our money situation at the moment what with just having a newborn.
Everyone we have dealt with have been lovely, but I would especially like to thank Kayley, she's comes across as very friendly whilst also maintaining a good level of professionalism, she really is a joy to talk to!... Read more
Tenant
20th Jul 2017 (7 years ago)
J Hatcher
Wonderful service from the whole team - especially Savannah! First time renting yet felt completely comfortable in the hands of Move On.... Read more
Tenant
1st Jul 2017 (7 years ago)
Draperrrrrr
Very friendly and helpful throughout the whole process.... Read more
26th Jun 2017 (7 years ago)
V Chauhan
With Move on and all process is explained clearly. All other formalities etc. is done in very professional and helpful manner.
Special thanks to Savannah for all the help and effort that you have put into.
I would recommend Move On to anyone looking to let a property in the Poole area.... Read more
Landlord
26th Jun 2017 (7 years ago)
A Mach
Renting is easy with Move On. Everything is done in friendly, helpful and professional manner. The letting process is explained and you just have to follow all the steps and in case of any questions, the agent is always helpful. Savannah, thank you for all your work done and all your help.
I would strongly recommend Move On to everyone wishing to buy or rent the property.... Read more
Tenant
15th Jun 2017 (7 years ago)
H Beale
A very professional service, thanks Savannah & team. Would recommend.... Read more
5th Jun 2017 (7 years ago)
T Probert
Move On facilitated communication between sellers and buyers (us) and were extremely helpful - the first Estate Agents I have come across who put so much into customer service (for seller AND buyer). Thanks especially to Aimee!... Read more
Buyer
10th May 2017 (7 years ago)
C Nicholson
a kind and friendly service with nearly everything covered
well worth using this company for a hassle free move... Read more
24th Apr 2017 (7 years ago)
C Coates
As a landlord I have used Move On Lettings for some years now and have always found them to be helpful and professional. Any issues, and I'm sure all tenants and landlords occasionally have problems, have been dealt with quickly and fairly. There is always a member of staff available when I need to speak to someone. Well done, and keep up the great service!... Read more
Landlord
6th Apr 2017 (7 years ago)
B Donohue
Savannah ensured a very smooth process, great communication and kept updated at all times! 5*... Read more
4th Apr 2017 (7 years ago)
J TV
We decided to let our flat and contacted Move-On Rentals. Whilst their representative was visiting the flat and taking particulars, her phone went, a client was available to view the flat. Upon viewing, the client agreed to take it.
Everything was then handled by Move-On's amazing team, totally professional, and extremely competent.
Well done, I would recommend Move-On to anyone looking to let a property in the Poole area.... Read more
Landlord
30th Mar 2017 (7 years ago)
S Wallace
The ladies at Move On are helpful and responsive. My experience with them was swift.... Read more
13th Mar 2017 (7 years ago)
P long
For sure the most knowledgeable agent in the area offering a top class property service - great freindly people to work with and what makes them stand out from the competition is their local knowledge - their property blogs really helped us. Would highly recommend.... Read more
25th Feb 2017 (7 years ago)
W Procter
Never had any problems renting through Move On. They were mega friendly, helpful and such lovely people. When I had a problem with the boiler, they were all over it to get it sorted. My only complaint was there was a damp problem in the back room of the property. So bad the plaster was falling off the wall! - I used a dehumidifier for the whole year, and despite them recognising the issue, failed to recompense me for the electricity this used. Always promising me the woman in charge woul dcall me back... I ended up re plastering the wall before I left in order to get my deposit back. But I suspect the problem would have returned the following year.... Read more
Tenant
4th Oct 2016 (8 years ago)
D Northeast
Great personal service, very easy to deal with! Love Move On Rentals.... Read more
1st Sep 2016 (8 years ago)
C Organ
I have been renting through Move on for nearly 3 years now. They provide a great service and are always friendly. I would highly recommend them to anyone who is either a tenant or a landlord.... Read more
Tenant
27th Aug 2016 (8 years ago)
J moss
They let my property in the local area.
I must say I had a fantastic service for start to finish.
If you are looking to rent out a property in Poole and Bournemouth give them a call. Great value for money.... Read more
Landlord
26th Aug 2016 (8 years ago)
G Donnell
What a fabulous service from Move On, within 2 weeks they found tenants for my bungalow. Lots of necessary and useful advice, thorough checking and brilliant support.
Big thank you especially to Sharon, Gina and Charlee.
Don't go anywhere else!... Read more
Landlord
19th Jun 2016 (8 years ago)
D Mason
The team at MoveOn do a great job in managing my professionals HMO. Their regular reports are thorough and they are very good at communications. They are well organised and always very pleasant to deal with. Keep doing what you're doing!... Read more
Landlord
6th Jun 2016 (8 years ago)
A crapp
Used Move On for around 8 years. Great team back there. I am working mainly abroad so its good to know anything that needs sorting gets immediate attention. Thanks Christine, Nikki and the team!... Read more
Landlord
26th May 2016 (8 years ago)
J Hanson
I have used Move On Rentals for the last 10 years, the team have always been spot on, friendly, very helpful, professional and super easy to deal with. The team are the nicest bunch and are a credit to Sharon; from sorting minor issues, like arranging for boiler servicing to huge issues like bathroom leaks and floods they never fail to help out and get the job done. The MOR team take the stress out of being a Landlord. I look forward to another 10 years with MOR. Thank you Team for everything.
Harry.
A satisfied Landlord.... Read more
Landlord
26th May 2016 (8 years ago)
J Ashworth
From the very beginning we felt in safe, professional hands. Everyone we dealt with was enthusiastic and wanting to get the best result for us the client. We were updated regularly on viewings and progress and advised according to the experience of the staff as to the best way forward. We achieved the best possible result and we cannot recommend highly enough. Thank you Move on!... Read more
Seller
23rd May 2016 (8 years ago)
P Vernon
I chose Move on Rentals from various agents as the staff we spoke to were well informed, motivated and listened to what we wanted. I have 2 rental properties and live in France so it was important to have things in place to run smoothly. The staff of Move on are doing exactly this for me, everything pertaining to the properties is managed by them, and should there be the occasional glitch which does happen, it is handled with courtesy and speed. Thanks to Gina, Nicky, and Christine who is my first contact and always there to assist and all other friendly helpful admin. staff.... Read more
Landlord
22nd May 2016 (8 years ago)
I Nwokolo
Coming in contact with services from Sharon and her team at Move on Lettings was a whole new level of wonderful experience. We've been involved in letting for many years either as tenants or Landlords and we both agreed Sharon, her team and her services were excellent and way above others by a mile away. They were thorough, highly professional, modern, courteous, experienced and way ahead in providing solutions for problems that had not even occurred. In other words, they had everything organized and sorted out to a T. All in all a good experience. We would recommend Move on Lettings highly.... Read more
21st May 2016 (8 years ago)
W Munro
excellent service, lovely staff, highly recommended, would always choose move on for future reference.... Read more
20th May 2016 (8 years ago)
K Bolton

Myself and partner used move on rentals to move into a property last year. To begin with they were brilliant. Very good and kind and showed excellent customer service. It seemed as soon as we actually left the property there real attitude towards customers came through and it seemed they tried everything to not give us our deposit back. 2 weeks before we moved out if the property I even had someone come round who inspected the property and told me everything was fine and that we should get our deposit back. All of a sudden everything is wrong with the property, they've found leaks which we never had, damage to the door which had already happened before we move in, and because we left a small item in the garage we are now being charged £50 which I think is outrageous. It's a shame that a company which seemed so customer driven actually turned out to be another money grabbing business. Will not be using again and will be warning friends and family of this scheming business.... Read more
Tenant
1st Feb 2016 (9 years ago)
N Hillman
After 15 years of living in my home ,i had to move out...ahh!.... Move on were amazing i cannot fault them.They took ,what was otherwise a stressful situation, all of the stress away.Friendly team with great attitudes ,helpful to the max.They went above and beyond to solve any issues that did arise.(minor ones ).. I have,and will continue to recommend them to anyone i know that finds themselves in the same situation as i was.
To all the `move on ` team... i thank you.!!!
nickie xx... Read more
Tenant
19th Nov 2015 (9 years ago)
fo

Expect an unfair amount to be taken from your deposit when you move out even if you arguably left many things in the property in a better state than when you moved in.
Make sure to clean the soap box on the washing machine because apparently that's a big no no and grounds to charge at least an hour for a cleaner, as is accidentally leaving some pizza trays in the oven. Even though you may have spent over an hour cleaning the oven beforehand ..that'll be another hour for the cleaner!
Leaving a bottle of bleach in the bathroom ..you are a terrible human being, another hour for them to toss it in the bin for you!
Stains that were present all over the kitchen before you moved in, that'll be yet more hours for the cleaner.
The use of this cleaner amounted to over £100 being taken from my deposit ..You'd think with these prices the cleaner must be raking it in ..but clearly not making that much money, because this "cleaner" doesn't even have a VAT number, nor a proper invoice (so, who knows how many hours was ultimately charged by this cleaner).
Proof that the cleaner did this work was also never provided, despite promised.
The deposit dispute system is a complete farce, and given the landlords are their customer ..they're never going to side with you so I'd advise not bothering!... Read more
Tenant
25th Oct 2015 (9 years ago)