S Vakili
My wife and I have had a wonderful experience with the agency. Each time, we received prompt and supportive responses from the team. Our special thanks go to Sara and Barney, with whom we were in direct contact.... Read more
14th Jan 2025 (22 weeks ago)
E Bhusal
Would give 0 if I could.
Been to two viewings, and both apartment blocks had scaffolding all over them - this was never mentioned in the property listing, on the phone or via email.
There was no knowledge of when this scaffolding would be taken down.
There was no knowledge on the council tax band.
Absolutely should be illegal to advertise a building as though it has no scaffolding on - scaffolding stops the balcony’s/ windows from being in use & makes the apartment smell horrendous.
Me and a friend travelled for over 2 hours, spent over £30 on 2 separate occasions for viewings and both times it has been a massive disappointment.
Do better.... Read more
30th Oct 2024 (7 mo. ago)
J B
We purchased a property through let's rent Southampton in May 2024. From initial contact, viewing, offer made all the way to completion was fantastic. Barney was incredibly knowledgeable and friendly and responded to calls / emails quickly.
A super smooth process which is much appreciated! Thank you!... Read more
Buyer
28th May 2024 (1 year ago)
A Baker
First time for us into the rental market as Landlords.
Let's Rent guided us through the do's and don'ts and found our first tenant. They have taken away all he stress and strains that might otherwise have occurred and their charges are worthy of the professionalism they have provided.... Read more
Landlord
13th May 2024 (1 year ago)
B Stewart
A most professional and sympathetic team
Can't rate them highly enough... Read more
7th May 2024 (1 year ago)
M Bedingfield
I find Lets Rent an excellent rental agency, finding good tenants and managing my property well. Always speedy, expert service. Make them your first port of call, when renting in the Southampton area!... Read more
Landlord
20th Sep 2023 (1 year ago)
J Wright
Barney handled our sale, which turned out to be quite a protracted affair, despite the sale being secured the day the property was listed.
The solicitors on both sides made life difficult by failing to communicate well, repeatedly asking for answers to questions already answered and generally taking far too long to complete their part of the transaction.
Barney kept in touch, keeping us up to date, chasing the solicitors and generally working hard to get the early completion date that both we and our purchaser were looking for. I can highly recommend Lets Rent Southampton... Read more
Seller
12th Oct 2022 (2 years ago)
J Rogers
Barney and team were so professional & helpful in dealing with the sale of our flat. They kept us up dated with the progress of the sell & would totally recommend them.... Read more
Seller
14th Aug 2022 (2 years ago)
L vaughan
Couldn’t have asked more when buying our flat through Let’s Rent. Spoke honestly and genuinely cared. Thank you ????... Read more
Buyer
14th Aug 2022 (2 years ago)
D Rooke
Cant thank Barney and Mandy for all their hard work over the past year. They both went above and beyond helping us sell our property, which I hasten to add sold fairly quickly. It was the purchasing that was difficult for us but they continued to help and support us. We cant thank them enough. Would highly recommend. Would give 10 stars if I could.... Read more
Seller
6th Jun 2022 (3 years ago)
M Brothers
Having dealt with a much bigger Estate Agent before using Let’s Rent Southampton we can appreciate a huge difference.
Their standard is very high & we have never had a complaint.
It’s a real pleasure to be able to trust them to sort out our business with the management of our two flats in Southampton, while we are retired in Spain!!
Great experience!... Read more
Landlord
25th May 2022 (3 years ago)
E Bilgic
Rented an office from John & Barney in Southampton and I LOVE it!
Both chaps are on hand anytime I need them, nothing is too much to ask! Really can't recommend Let's Rent enough! Thank you!... Read more
Landlord
15th Mar 2022 (3 years ago)
J Playhouse
They've looked after properties for me for several years. They are a pleasure to work with... Read more
Landlord
17th Dec 2021 (3 years ago)
N Wood

Let's Rent Southampton managed my property for over 6 years, whilst I worked away overseas from the UK. During this time they always looked after me and my property with a level of service, care and attention that has been truly outstanding. I have felt that John Sibbons has always looked after my home as if it were his own. I was always consulted before being met with any unexpected bills or expenditures, provided with a full set of accounts each year to submit to HMRC, and I had the confidence and trust in the Tenants that were selected by John to rent my home. John would take the time call me, to offer his professional advice on any issues that arose, often providing a solution at the same time. Let's Rent Southampton took away any worries that I might have had, allowing me to focus on my work and life, they delivered peace of mind and a security that my property rental was in safe hands. This year when I came to sell my home I had no doubts that having received such good service over the years that I could trust them to sell my proprty. Mandy was fantastic from start to finish and again represented my interests throughout the process. I am truly grateful and thankful to John and the Team for looking after me so well over the years and I would recommend Let's Rent Southampton to Landlords, Tennants, Buyers and Sellers alike, looking for a service tailored to your individual needs. I was treated like an individual, that mattered, not just another client. It was the care and personal service that made the difference, and I thank you for looking after me and my property in such a fantastic manner throughout. Kind Regards. Nick Wood.... Read more
Seller
17th Dec 2021 (3 years ago)
J Ferreira
I have dealt with Josh and Barney for more than 5 years now, always available to answer all the questions and happy to help.
Always dealt with me in a personal level which is difficult to find anywhere else.... Read more
25th Mar 2021 (4 years ago)
D Farrell
Rented my property very quickly and professionally as always... Read more
Landlord
1st Mar 2021 (4 years ago)
A Lambert
I've used Barney and the team at lets rent to rent my house out for 10 years or so. Their service has always been excellent. I'd highly recommend to anyone looking for a letting agent.... Read more
Landlord
25th Feb 2021 (4 years ago)
M Bland
Very good at arranging maintenance and repairs promptly, to a good standard, and at a reasonable cost.... Read more
Landlord
25th Feb 2021 (4 years ago)
Y Li
not professional, not impressed,... Read more
17th Dec 2020 (4 years ago)
A Stulajterova
I work as a Relocation Consultant. Josh was very easy to deal with and responded quickly to all queries, helping me secure a tenancy for my client in a record time. All paperwork was deal with very quickly. Highly recommended - I will be using this agent again.... Read more
5th Oct 2020 (4 years ago)
A Bull
I have used Let's Rent twice now in order to advertise/ rent my property. They have always been very prompt and clear with all the arrangements/ communication with very minimal input from myself (which is extremely useful as I work full time). A very stress free experience and a company I will use again in the future without doubt.... Read more
Landlord
25th Jun 2020 (4 years ago)
G Excellence
The best in Southampton - by far. We have used Let's Rent for both purchases and rentals. Efficient, effective and courteous. What more could you want?... Read more
30th Apr 2020 (5 years ago)
M YW

I was clearing out my inbox when I came across an email from you suggesting I write a review. I was a tenant back in 2016 but I can never forget how you sent me a £300 cleaning bill after telling me how immaculate the house was only a few days earlier for a viewing - and I hadn't even started cleaning as I did when the furniture was later moved out. You zoomed in on a bread crumb left when I lifted the microwave and a shadow of the tree outside on my living room to make a case with the DPS that there were stains on the carpet and the house was unclean. Really? Stains on the carpet of the immaculate house? You needed to zoom in on a bread crumb and cleaning that costs £300?
I shouldn't have listened to you to just leave the keys inside, and instead should have been there and sorted check out in person, so fake pics may not be taken. You couldn't meet me at the time convenient to me and I didn't think I shouldn't trust you.
It may have been years ago but I can never forget what you did to me - you clearly have a thing going with some 'cleaning' company to send me that kind of bill for a thoroughly clean house. Perhaps if I have time I should have this investigated again...I wish I wasn't reminded of this experience though. Hope it was worth it Ben.
Best
Meron.... Read more
Tenant
3rd Feb 2020 (5 years ago)
L o'regan
Great team, enquired on a property and they turned the whole thing around in two weeks for me, great communication and excellent customer service! would definitely recommend.... Read more
26th Sep 2018 (6 years ago)
M Fleming
Such an awful service we received using let’s rent. Had so many issues that was never resolved fully. Got messed around constantly promised call backs never happens. Barny was extremely rude and had the most awful customer service. The entire company I felt was a shambles and complete disaster to deal with. Made the entire process stressful when it never needed to be! Was left in a house with our daughter with no cooker for over a week and no heating for over another week. Several issues with the house with being promised repairs before moving in and nothing was sorted. Repair engineer was then left to deal with us as Let’s Rent “had no time” I took days of work to be around for people to come never showed no call back. Would never use them again and have warned so many people of them........ Read more
Tenant
26th Jun 2018 (6 years ago)
I Aleksejeva
I had the best experience with the agent John S. from letting team .From day 1 he was extremely helpful and honest.Would definitely recommend this agency to everyone.
Thank you very much Let’s Rent... Read more
28th May 2018 (7 years ago)
C Watling
As a landlord I would just like to publicly thank Ben and Barney for their superb service over many years. I first met Ben when he was just starting his business and knew he would succeed with his enthusiasm and commitment. Their service is second to none, nothing is too much trouble and they have always found me excellent tenants. If you are looking to rent, buy or sell a property use them; you won't be disappointed.... Read more
Landlord
8th Feb 2018 (7 years ago)
C Nwachukwu
I highly recommend lets rent to anyone renting a property, They are always friendly and very professional, we had no problems in the 2 and a half years we were with them. Any little problem they would sort it straight away, we only left the property as we needed somewhere bigger. Hands down the best letting agent we have ever used!!... Read more
Tenant
12th Jan 2018 (7 years ago)
C Coaching
I am really pleased with the team at Lets Rent Southampton. Always friendly and helpful. Highly recommend them... Read more
31st Oct 2017 (7 years ago)
S Warry
I was a tenant with Lets Rent for nearly 7 years, and over that time built a great relationship with them. They always helped me with any issues I had, and worked hard to try and make sure my landlord sorted problems swiftly.
I would highly recommend them as an agency, and if you're looking to buy or sell a property.... Read more
Tenant
27th Sep 2017 (7 years ago)
V TAYLOR
As a Landlord, I have been using the excellent services of Lets Rent since 2008 for letting out homes and in more recent years for selling a few properties too. The personal service and support they give makes the letting and selling process so much easier from start to finish. Any difficulties encountered are quickly and efficiently resolved.They are a great team, professional, reliable and great at communication too. Thanks for everything, I really appreciate all that you do at Lets Rent as it certainly makes my working life a lot easier. Looking forward to continuing our working relationship.... Read more
Landlord
30th Aug 2017 (7 years ago)
L Partridge
Recently sold a house with Ben & Barney cannot fault them , well done guys it went so smoothly and sold so quickly will use you again. Very friendly but also professioanl at all times.... Read more
Seller
17th Aug 2017 (7 years ago)
M Browne
I first met Ben at Lets Rent around 2009, when a friend recommended him to find me a tenant for my flat. I've been with him and his team ever since. They are friendly, efficient and nothing seems to be too much trouble. On several occasions they've gone above and beyond expectations. Even my tenants commented on how good they are.
In October 20017 I decided to sell the flat and asked them to sell it for me under their 'Let's Sell' brand. Again they have gone above and beyond and the sale completed easily with the minimum of fuss. Their rates were very fair and I whole heartedly recommend them to anyone from buyers to landlords.... Read more
Seller
23rd Jan 2017 (8 years ago)
B Tanzania
Great service, low fees. All round exceptional... Read more
11th Jan 2017 (8 years ago)
M Stanca
i'm very pleased with the service received of John and Ben! Thank you so much! The best letting agent in Southampton!... Read more
Landlord
12th Dec 2016 (8 years ago)
A Hiscock
We decided to use Let's Sell to sell our property and I have to say it was the right decision, our property was on the market for a very short time and we managed to sell to the first serious person to make an offer.
We were kept informed from start to finish and were always able to get in touch with someone when needed.... Read more
Seller
16th Nov 2016 (8 years ago)
K Harrison
We were treated in a thoroughly professional manner from day one. Our negotiator went that extra mile to keep us informed at every turn and nothing was ever too much trouble. A very rare find in this day and age.
We shall certainly use this service again and would highly recommend Let's Rent and the services they provide.
'Thank You' to all concerned and we look forward to doing business with you in the future.... Read more
6th Nov 2015 (9 years ago)
P L
We were very happy with the service Barney and Lets Rent provided to purchase a property. There was problems with both sides solicitors throughout the whole process but I can say that Lets rent did everything they could to resolve the issues and helped me constantly chase up the solicitors. (Just a note the solicitors were not recommended by lets rent) I would 100% be contacting lets rent when it is time to sell or purchase another property. Even little things like meeting us on a Friday evening to let us look round the property for a second time was no trouble for them.
All in all very happy with the service, would highly recommend using lets rent to sell or purchase a property. Thanks again!... Read more
Buyer
1st Jun 2015 (10 years ago)
G rolly
Sold our house through Let's Rent. Very efficient and professional service. A pleasure to deal with. Would recommend.... Read more
Seller
1st Apr 2015 (10 years ago)