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  1. Home
  2. MAP estate agents
MAP estate agents Logo

MAP estate agents

Barncoose Industrial Estate, Barncoose, Redruth, TR15 3RQ
MAP estate agents are proud to advertise as the 'Best in Cornwall' which was awarded at the ESTA's for 2018. This award is open to every estate agent and is awarded to the company that receives the best satisfaction rating from people who have bought or sold through that business. We sell homes across West Cornwall from Truro to Land's End and everywhere in between with our own very customer serviced based approach. The team at MAP are very experienced and all work and live in West Cornwall. We would love to try and assist you.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 1:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos

MAP estate agents Reviews (285)

Have you used this agent?
  1. 96% 5/5 Stars
    96%
  2. 2% 4/5 Stars
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  3. 2% 3/5 Stars
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  4. 0% 2/5 Stars
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  5. 0% 1/5 Stars
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All (285)
Seller (94)
Buyer (67)
Landlord (6)
Tenant (11)
General (107)

E J

5/5 Stars
It is a wonderful thing to have a really positive experience with your estate agent, particularly when there are hitches in the purchasing process. MAP estate agents were genuinely excellent. Andrew smoothed the sale on our behalf, contacting me regularly throughout the whole process and keeping me updated on progress. I would definitely recommend MAP to anyone looking to buy or sell.... Read more
Seller
24th Oct 2024 (16 weeks ago)

S Bell

5/5 Stars
Andrew, Rob and colleagues at MAP have been incredibly helpful through this whole process! They have been brilliant at keeping on top of everything across the chain, taking time to communicate and explain all the processes along the way, and really patient when setbacks have happened with conveyancing etc. I'd thoroughly recommend MAP. Thank you so much for all your support!... Read more
24th Oct 2024 (16 weeks ago)

C Honeychurch

5/5 Stars
Tracy from map estate agent has been an extreme amount of help to us whilst in the process of buying our house, a big thank you to her and the team, highly recommend map estate agents, Tracy went above and beyond with the service, we are extremely thankful !... Read more
Buyer
23rd Oct 2024 (17 weeks ago)

R Mosley

5/5 Stars
Excellent service from beginning to hopefully the end,, 2 weeks until we complete.... Read more
22nd Oct 2024 (17 weeks ago)

J Ingleby

5/5 Stars
Couldn’t have asked for a better estate agents to purchase our new home through. All staff have been polite, friendly and professional. Andrew has been an exceptional point of contact, providing guidance and support throughout the whole process. At all times, Andrew kept us well informed and up to date and was very professional and approachable. Excellent service - would definitely use Andrew and MAP to sell our property in the future, and would highly recommend them to others. Thanks so much Andrew, you are amazing and we appreciate all you have done for us!... Read more
Seller
19th Oct 2024 (17 weeks ago)

Josh

5/5 Stars
Very professional throughout the whole process, would highly recommend using MAP in the future.... Read more
18th Oct 2024 (17 weeks ago)

P Morley

5/5 Stars
Jenni is a credit to that company she has been brilliant from start to finish. The extra work she has put in to push the solicitors in the chain was invaluable, without her it would be dragging on without a date. Sometimes i had more updates than I got from the solicitor. She's also very happy and bubbily, she must genuinely like her job which is good to see.... Read more
18th Oct 2024 (17 weeks ago)

T Barker

5/5 Stars
Cannot speak highly enough of Andrew and his team at MAP estate agents. As first time buyers we were supported through the whole process and Andrew was always at the end of the phone to answer any questions. He was great at liaising between us and our sellers, helping the process run smoothly. Would highly recommend and would certainly use them again if we ever sell in the future!... Read more
Buyer
10th Oct 2024 (18 weeks ago)

Anonymous Homeseller

5/5 Stars
They are lovely, friendly and family run agent. Nothing is too much for them and we felt very nervous about the whole thing and they reassured us every step of the way. It only took us one month of being on the market to sell we were put on at the right price from the get go and it defiantly helped things go smoothly.... Read more
Seller
10th Oct 2024 (18 weeks ago)

S Sanford

5/5 Stars
Fantastic experience start to finish. From Andy undertaking the valuation in a timely fashion with honest opinions and clear market evidence, to Tracy dealing with the sales process and making it pain free. Didn't have to chase anything as they did it all, kept me updated and pushed solicitors along when needed. Will happily be using MAP again in the future.... Read more
Seller
9th Oct 2024 (19 weeks ago)

D Tanner

5/5 Stars
Andrew and the team at MAP helped us find our forever home in Hayle earlier in the year. The service was perfect and that's not a term I use often! Highly recommended. Thanks... Read more
Buyer
1st Oct 2024 (20 weeks ago)

D Williams

5/5 Stars
Great experience with MAP Estate Agents. Special thanks to Louise and Tracy for their professionalism and expert guidance. Communication was excellent from start to finish. We cannot recommend MAP highly enough. The whole selling process was kept as stress free as possible.... Read more
Seller
24th Sep 2024 (21 weeks ago)

K Lowe

5/5 Stars
We bought our first home through MAP and it was a very positive experience on their part. The agents were very responsive and held a clear and open line of communication throughout the process. Very helpful and personable. Would definitely recommend... Read more
Buyer
24th Sep 2024 (21 weeks ago)

S Lane

5/5 Stars
Excellent estate agents, organised, efficient, determined. Great communication all the way through. Andrew was with us all the way through some obstacles. Jenni too was a joy to work with. Best estate agent we have dealt with, highly recommend.... Read more
22nd Sep 2024 (21 weeks ago)

L Rickard

5/5 Stars
Wouldn’t use any other estate agents, MAP have been through a journey with me and my partner both selling houses over the past few years! 1st class treatment from the viewings to Tracy hassling solicitors and vendors getting a sale done. All the staff are friendly and professional. I am sure I will be using them again in the future! Thank you everyone!... Read more
Seller
16th Sep 2024 (22 weeks ago)

V Trewhella

5/5 Stars
Couldn’t of picked a better agent to help us with the sale of our property and the purchase of our new property (coincidentally listed with Maps too) From start to finish they were easy to contact and speak to, friendly, knowledgeable, quick to answer queries and generally kept in touch throughout the whole process. They really have been great with a special mention to Louise who helped list our house and find our new house and Tracy who handled all the sale/purchase info. We couldn’t of done it without you both, thank you so much.... Read more
Seller
16th Sep 2024 (22 weeks ago)

A Mukasvanga

5/5 Stars
I had a wonderful experience with assistance that I got from Benjamin and Stuart when we were looking for a house to rent. When I went for viewing I was with my work colleague and she outrightly said Ben also assisted her in getting a house. Ben has a good heart and he is able to listen to people concerns and could identify those who are in need and assist. They all assisted us step by step until the day we moved in and they would give feedback after hours. I applaude their ever loving and caring heart. A BIG THANK YOU.... Read more
Tenant
9th Sep 2024 (23 weeks ago)

E Farndon

5/5 Stars
From my initial introduction to the completion of my home sale, MAP Estate Agents were outstanding. I had unique selling criteria, which meant there was a lot of time-pressure to complete. MAP's unique business model ensured that the sale progressed within the required timeframe. The MAP team's wealth of experience was clearly evident throughout the whole process. But it was the way that MAP treated me that I will forever remember; I really did feel valued and respected throughout. Everyone that I contacted at MAP was very courteous and very helpful. MAP made the process of selling my home an enjoyable experience, and I will be forever grateful to them for all of their help.... Read more
Seller
9th Sep 2024 (23 weeks ago)

E Houghton

5/5 Stars
Really lovely people from start to finish. Big shout out to Jenni and Andrew they really made things so much easier for a first time buyer and really went above and beyond thank you ????... Read more
Buyer
7th Sep 2024 (23 weeks ago)

Anonymous Homeseller

5/5 Stars
the agents kept efficiently informed at all stages and felt that we were always well aware of how the viewings were reported to us... Read more
Seller
6th Sep 2024 (23 weeks ago)

D Hendy

5/5 Stars
I have recently purchased a property and Tracy Sutton helped me through the process. Tracy has been so helpful and kind, from making enquiries on my behalf, liaising with other estate agents and solicitors and keeping me informed of how things were progressing. She would probably say it's her job ,but I believe she has gone over and above to reassure me through what was for me , a bit of a stressful time. Tracy has given exceptional service and is an asset to your business. I would absolutely recommend your company to anyone looking to sell or purchase a property.... Read more
Buyer
3rd Sep 2024 (24 weeks ago)

A Findlay

5/5 Stars
We have dealt with MAP Estate Agents for buying and selling our property and the service they offer is second to none. They may not be the cheapest Estate Agents you will find but believe me they really do work hard for you and always deliver, they are worth every penny. Jenni Parsons (sales director) is an absolute gem and often goes above and beyond in her role. She tells you as it is but is always there to support you through the highs and lows of house buying and selling. Jenni will always keep you in the loop via email or phone calls, there is never any of the long silences which we have experienced before. Even if there is nothing to share Jenni will call and let you know exactly that. Oh and one more thing about Jenni actually cares about her clients and their feelings and we love her for that. There is nothing more to say really except give MAP Estate Agents a go and you won't be disappointed.... Read more
Seller
2nd Sep 2024 (24 weeks ago)

F Price

5/5 Stars
Tracy and the team at MAP Estate Agents made the purchase of my little cottage as easy as it could possibly have been. Their communication was great, I always felt I could get an answer to any questions fast, and they were unfailingly pleasant and professional. I highly recommend them.... Read more
Buyer
2nd Sep 2024 (24 weeks ago)

L Feaesy

5/5 Stars
All the staff I have had contact with at Map estate agents over the last 10 months have been very friendly, helpful, informative, efficient & simply fantastic. Would highly recommend them.... Read more
24th Aug 2024 (25 weeks ago)

M Jehangir

5/5 Stars
I’m literally short of words to describe how amazing experience I had with MAP agents. They made my whole journey of finding a new accommodation as well as moving in so smoothly as possible.Stuart , Becky and Ben were so supportive and helpful at every stage. Highly recommended ????... Read more
Tenant
23rd Aug 2024 (25 weeks ago)

J Lees

5/5 Stars
Shelly and Tracy were incredibly helpful to me as the purchaser and assisted well beyond their remit. Next time I am buying or selling, I will not look anywhere else.... Read more
Buyer
21st Aug 2024 (26 weeks ago)

I Lewis

5/5 Stars
We had a very positive time with MAP selling our house. From the 1st time we met Shelly we enjoyed a friendly, professional and helpful experience. Tracy was also enormously helpful in keeping things moving along to completion. I would highly recommend MAP estate agents.... Read more
Seller
16th Aug 2024 (5 mo. ago)

comicgeek1980

5/5 Stars
Excellent estate agents. Loved the 3d walkthroughs and images. They offer exceptional care right from the beginning, though the sale of our house from Tracey.... Read more
Seller
4th Aug 2024 (6 mo. ago)

D Schlemmer

5/5 Stars
Good service and good stock available.... Read more
31st Jul 2024 (6 mo. ago)

Anonymous Homeseller

3/5 Stars
Unfortunately I had to end the agreement and go with another agent as after 11 months MAP were unable to sell the house, even after reducing the price from their own evaluation.... Read more
Seller
18th Jul 2024 (6 mo. ago)

S Braddon

5/5 Stars
Very Helpful in the sale of a property and also very helpful when buying a building plot last year. By far the best Estate agents I've used, they keep you updated through every stage of the sale/purchase... Read more
Seller
15th Jul 2024 (7 mo. ago)

Anonymous Homeseller

5/5 Stars
Very professional . We had lots of confidence in them from the start. Kept us in touch through the viewings and we’re always very friendly and helpful... Read more
Seller
13th Jul 2024 (7 mo. ago)

D Cope

5/5 Stars
I have nothing but praise for MAP Estate Agents, who manage my rental properties. As any landlord knows, "stuff happens" unexpectedly, and it is then that one needs a management company that is responsive, knowledgeable and able to call on qualified, experienced contractors at a reasonable cost. I can trust MAP to take care of any day to day problems, always keeping me in the loop. MAP go the extra mile for me, and I highly recommend them.... Read more
Landlord
12th Jul 2024 (7 mo. ago)

M Coates

5/5 Stars
Couldn’t recommend MAP estate agents highly enough :). Stuart and Ben were amazing, replied quickly to emails and were very patient and helpful dealing with any setbacks and questions. Thanks to Stuart in particular for being so patient with my endless stream of emails!... Read more
10th Jul 2024 (7 mo. ago)

J Butler

5/5 Stars
Great experience work with Andrew and Michael when purchasing our home. Always kept us updated and offered us advice when needed. Thanks for all your help ????... Read more
Buyer
1st Jul 2024 (7 mo. ago)

M.Redlarski

5/5 Stars
Absolutely fantastic service from Ben and Stuart. After 3 months of intensive search for our new home to rent we finally managed to find one through MAP Estate Agents. I knew we are off to a good start, seeing Ben being professional, approachable, and knowledgeable about the property he was showing to us. Ben went above and beyond, working with us based on our specific circumstances. The entire process from booking the viewing to moving in was simple and far less stressful than it could be, thanks to help from Ben and Stuart. They deserve 6 stars!... Read more
Tenant
1st Jul 2024 (7 mo. ago)

R Jacklin

5/5 Stars
Outstanding service from instruction through to sale. Communication has been fantastic and I would recommend MAP to anyone wishing to buy or sell. Thank you to the team for all you support for the sale of my property.... Read more
Seller
26th Jun 2024 (7 mo. ago)

H Brazier

5/5 Stars
Michael & Andrew and the team were fantastic. If you are looking for an estate agent you won't go wrong by choosing MAP. The service was incredible and they chased the sale through and kept us updated throughout the process. We are so grateful for all their support and would recommend them to anyone wanting a professional and trustworthy team. Thank you to the team.... Read more
26th Jun 2024 (7 mo. ago)

Anonymous Homeseller

4/5 Stars
Decided to take property off market to make some improvements but will gladly use MAP again when the works are complete.... Read more
Seller
22nd Jun 2024 (7 mo. ago)

B Palmer

5/5 Stars
Excellent, helpful friendly approachable staff,kept us informed throughout the purchasing process. Thank you.... Read more
Buyer
8th Jun 2024 (8 mo. ago)

D Puddifoot

5/5 Stars
Can’t recommend enough! Very informed and knowledgeable. Also looked after us so well throughout our lengthy purchase process and kept us informed at all times. Tracy seemed way more worthy of a £215ph fee than our very much less on the ball solicitors did!... Read more
Buyer
31st May 2024 (8 mo. ago)

G Mackay

5/5 Stars
Moving house can be very stressful at the best of times and so it is important you work with estate agents that are proactive and engaged. MAP have been brilliant from the outset. We had a long chain which meant aligning everyone has been hard work but MAP (and in particular Tracy) were proactive and made sure that everything kept moving and that we were kept updated. They were also very patient with us despite our constant messages. If you are looking for an estate agent - I would definately recommend them. Thanks to Tracy, Louise and team - we got there.... Read more
Buyer
31st May 2024 (8 mo. ago)

J Cane

5/5 Stars
Couldn’t be happier with the service offered. Excellent service from start to finish regarding valuation, marketing, communication and negotiation. A great team led by Andrew and wholeheartedly recommended.... Read more
24th May 2024 (8 mo. ago)

G Hadley

5/5 Stars
We were very pleased at the service we received from MAP estate agents and Tracey kept us up to speed throughout the conveyancing process so we knew what was happening. In fact she went above and beyond what we were expecting. Would definitely recommend MAP and many thanks from us both to Tracey.... Read more
20th May 2024 (8 mo. ago)

M Gray

5/5 Stars
We used MAP estate agents on a recommendation of a friend. We were not disappointed, our point of contact was Andrew McKnight and right from the “get go” he was continually keeping us updated on the progress of our sale. Even when the buyer pulled out due to personal reasons he kept in touch with them which paid dividends as when their situation changed he managed to get the move back on track. This was due to him going the extra mile on not giving up on the sale. The sale eventually went through and we were more than happy with how they dealt with the whole process. I would definitely recommend MAP to anyone selling their house, who want/need professional advise and guidance throughout the whole evolution.... Read more
Seller
6th May 2024 (9 mo. ago)

T Clotworthy

5/5 Stars
Very professional, good feedback on viewings, after offer was accepted kept the sale flowing and got it through to completion, very pleased.... Read more
29th Apr 2024 (9 mo. ago)

D Bennett

5/5 Stars
Great experience, Ben & Stuart made the process of renting our new home really smooth from start to finish. Thank you ??... Read more
Tenant
27th Apr 2024 (9 mo. ago)

C Cockram

5/5 Stars
Very helpful from the outset, excellent service.... Read more
8th Apr 2024 (10 mo. ago)

R Lee

5/5 Stars
We can’t thank Jenni and the rest of the team at MAP enough for all the expert guidance and assistance in helping us buy our new home. Nothing was too much trouble, going above and beyond on numerous occasions to get the job done. We have no hesitation in recommending MAP and will definitely use them again should we wish to further sell and purchase, thank you again Jenni.... Read more
Buyer
28th Mar 2024 (10 mo. ago)

G Bennett

5/5 Stars
5 star service from a 5 star estate agency. Always kept informed and updated. The MAP team work hard to get the right results.... Read more
27th Mar 2024 (10 mo. ago)

J Gray

5/5 Stars
I contacted MAP to provide a valuation on a property. From the first phone call through to the valuation being carried out, I was impressed with the friendliness & honesty of the firm. I was instantly put at ease by Andy who came to the property & was left feeling very well informed as well as relaxed.... Read more
27th Mar 2024 (10 mo. ago)

M Holland

5/5 Stars
Cannot fault the service and communication from these guys. We were on a very tight time frame for moving house and they were always keen to keep moving forwards at every stage, constantly working in the background and pushing through the process to achieve our preferred date of completion. Constantly updating us with any new information and letting us know what the next stages were so that we weren’t in the dark at all throughout the process. Very professional.... Read more
26th Mar 2024 (10 mo. ago)

Anonymous Homeseller

4/5 Stars
Map estate agents are a friendly, efficient agents to sell your property through. From the first meeting they made the whole process easy and reassuring. They use the latest technology to show off your property on their website, including a virtual tour that enhances the whole experience. They are also quick to respond to queries and suggestions with regard to the content online.... Read more
Seller
25th Mar 2024 (10 mo. ago)

C Bayley

5/5 Stars
Tracy has been amazing ! Timely and helpful communication, and entirely trustworthy . First time purchasing a leasehold in the area, and guided us through the process (despite a very difficult solicitor.. which i chose!!) would 100% recommend.... Read more
Buyer
20th Mar 2024 (10 mo. ago)

L Nicholas

5/5 Stars
Great company and couldn’t be more helpful! Would highly recommend... Read more
19th Mar 2024 (10 mo. ago)

K Jermyn

5/5 Stars
From our very first enquiry right up until exchange/completion Andrew and his team were nothing but great to work with! There was never a moment where we didn't have somebody to reach out too, and no mater who picked up the phone they were able and willing to help! Thank you!... Read more
11th Mar 2024 (11 mo. ago)

N Wallis

5/5 Stars
Superb services on my house purchase with Map. Jenni was communicative, compassionate and honest from the very start, keeping me up to date in all steps of the purchase. It was a smooth exchange and I'm very grateful to the whole team. Will recommend and will use Map should I sell in the future. Thank you!... Read more
Buyer
7th Mar 2024 (11 mo. ago)

TOPCHEE5E

5/5 Stars
These guys have been the most caring, amazing, and human estate agents I have ever had the pleasure of working with. Estate agents are usually quite pushy and not nice people to deal with at times, but these guys are different. They are the best. I want to especially shout out to Jenni, who helped us with the process of buying a property in Falmouth. She was on the ball, caring, kind, and, most all, considerate of people's needs. Thank you Jenni. You've really helped us manoeuvre a complex house buying process.... Read more
Buyer
7th Mar 2024 (11 mo. ago)

J Troup

5/5 Stars
Thank you MAP for making our house sale as straightforward as possible. Your attention to detail, extensive knowledge and compassionate approach has been much appreciated throughout this process. Andrew you have been a Super Star throughout, and have a lovely Team of staff working with you. We have really valued all that you have done, and are delighted that you are extending to mid Cornwall. Thanks again Jo... Read more
Seller
5th Mar 2024 (11 mo. ago)

Anonymous Homeseller

5/5 Stars
All staff at MAP we excellent. Very attentive and enthusiastic and professional.... Read more
Seller
29th Feb 2024 (11 mo. ago)

I Carveth

5/5 Stars
Amazing service from beginning to end. A very professional team who support you in every aspect of the sale of your property. Would highly recommend MAP!... Read more
Seller
23rd Feb 2024 (11 mo. ago)

T Graver

5/5 Stars
We could not recommend map estate agents highly enough if we had to mark them out of 10 we would give them 11 and as for jenni she could not have been more helpful keep us update on all aspects of the sale we would recommend map to anyone.... Read more
Seller
22nd Feb 2024 (11 mo. ago)

L Edwards

5/5 Stars
Absolutely brilliant service from start to finish. From viewing our new home through to completion Map estate agents have been knowledgeable, communicative and supportive. Michael, Jenny and the team are amazing at what they do and we’re so grateful to them for helping us find our dream home! Highly recommended. Thank you all!... Read more
Buyer
21st Feb 2024 (11 mo. ago)

T Cornish

5/5 Stars
We recently bought a house with the help of map estate agents,the whole experience from start to finish was amazing totally stress free,Jenni was a total joy to work with very professional and extremely helpful,making all the paperwork effortless.We found the Redruth office a very friendly atmosphere with all the staff working together more like a family run business.I would recommend that iff your buyers or sellers to contact map because you will not regret it. A+... Read more
Buyer
21st Feb 2024 (11 mo. ago)

M Vincent

5/5 Stars
A pleasure to work with and kept updated regularly throughout the sale of our property.... Read more
Seller
21st Feb 2024 (11 mo. ago)

Anonymous Homeseller

3/5 Stars
I have given notice to Map I feel my property was not handled the way I feel it should of been handled. My property has been for sale with Map since August 23 and only had one viewing. I have no choice then to change my estate agent.... Read more
Seller
19th Feb 2024 (11 mo. ago)

D clark

5/5 Stars
The best estate agents I have ever dealt with. Prompt answers to any questions and really helpful updates along the way. Andrew in particular was really helpful, friendly and professional. I would recommend them to everyone.... Read more
14th Feb 2024 (1 year ago)

J Hawkes

5/5 Stars
Excellent. Professional and dedicated service. Thank you Louise for finding a buyer for my flat and thank you so much to Andrew for keeping me informed all the way through the sale process. Highly recommend.... Read more
Seller
13th Feb 2024 (1 year ago)

J Adderley

5/5 Stars
Jenni was amazing keeping me informed at all times what was happening! Even though I wasn’t the client she called to let me know what was going on! Will definitely use MAP again... Read more
5th Feb 2024 (1 year ago)

S Sims

5/5 Stars
I can’t speak highly enough of MAP ESTATES. Throughout a lengthy and often stressful process, the service we received from them stood head and shoulders above other agents involved in our chain. Without the constant hard work and support we got from Tracy I don’t think we’d be celebrating our dream move today. I would happily recommend them.... Read more
19th Jan 2024 (1 year ago)

S Annis

5/5 Stars
So professional. Kept us informed of the buying process all the way. Always ready with a quick phone call or email to keep things moving.... Read more
Buyer
19th Jan 2024 (1 year ago)

J Sarah

5/5 Stars
Could not fault the service we received from Michael at MAP estate agents in the recent buying of our property. He was and still continues to be always at the end of the phone to answer any questions. His knowledge of the local area is in valuable. Would highly recommend.... Read more
Buyer
6th Jan 2024 (1 year ago)

B Oates

5/5 Stars
Very professional and friendly team and do what they say they are going to do. Extremely happy with the service and can confidently recommend.... Read more
23rd Dec 2023 (1 year ago)

S Langley

5/5 Stars
If all estate agents were this professional it would be down as a thoroughly pleasurable experience to buy property. We were kept informed each step along the way and the process was smooth. Congratulations to Andrew and his team.... Read more
Buyer
21st Dec 2023 (1 year ago)

J Davidson

5/5 Stars
Excellent service from start to finish. Didn’t choose MAP Estate Agents initially and I wish I had. Would highly recommend to anyone looking to buy or sell. Every person I have had contact with at MAP has been professional, efficient and reliable. Regular communication was the stand out feature for me. Regular emails and phone calls to keep me updated really helped to calm my nerves! A special thank you to Shelly and Tracy for guiding a first time seller through the whole process.... Read more
Seller
14th Dec 2023 (1 year ago)

J Merrick

5/5 Stars
MAP are quite simply absolutely "the best in class " Esate Agents anyone could wish for. The MAP sales team are "a cut above the rest" From start to finish they "pulled out all the stops" to market my property & get my sale across the finish line! The team offered me superior unrivalled value for money, in my personal opinion, once a buyer was secured to make the process as stressfree, as humanly possible. Thanks in particular to Tracy for your unwavering persistent hard work in achieving the completion of the sale of my home. "Come hell or high water" it couldnt & wouldn't have happened without YOU.... Read more
Seller
13th Dec 2023 (1 year ago)

J Ninnes

5/5 Stars
I dealt with Shelly and Tracy throughout my purchase, and they were both extremely helpful. Communication was clear and concise, and they were always on hand to alleviate any concerns I had during the process. Thank you for supporting me with my purchase!... Read more
Buyer
11th Dec 2023 (1 year ago)

A Taylor

5/5 Stars
MAP do 3D tour vids of the property, looks great, had mine up barely a week before it had an offer and sold. Shelly and Tracy were very good, any problems or issues with any of the sale process they were chasing and reporting back regularly. Would highly recommend them and use them again in the future.... Read more
Seller
8th Dec 2023 (1 year ago)

L balakrishnan

5/5 Stars
I have had timely updates from Tracey every week . Shelly was kind enough to bring the keys to me, when she knew I had no car . Truly thankful for such amazing services.... Read more
1st Dec 2023 (1 year ago)

S Roux

5/5 Stars
I chose MAP estate agents over other agents I met because I enjoyed Michael’s genuine no nonsense, straight up, down to business attitude whilst keeping a good sense of humour. I chose well, The property sold for the asking price before it even went on the market. Glad I didn’t go for the “Modern Method of Auction” which I felt was being pushed on me by others. Completion took a while but that was because of the buyers having to wait ages for “The Forces Help to Buy Scheme” to go through. I was well updated through out the whole process by Tracy and all stress free. Only stress was moving the last of our possessions to the south of France in October during the storms, sadly weather control isn’t a service provided by MAP. Thank you very much to the whole team at MAP, it was a pleasure doing business with you.... Read more
Seller
1st Dec 2023 (1 year ago)

O Toe

5/5 Stars
Starting with Shelley, always patient and keen to show us the property we loved, very trusting of us and made us feel very welcome. It was lovely to meet with her everytime and never made us feel rushed. Tracy and Andrew were the cherry on top as looked after the whole purchase process as if it were their own. Always communicating openly and honestly, always supportive and available, always proactive and full of ideas to move forward and keen to help. They were crucial to make our purchase happen and were our main support in all the process, which was very much needed. Can not recommend their team enough. We will always be grateful.... Read more
Buyer
30th Nov 2023 (1 year ago)

D Tull

5/5 Stars
I had the choice off 3 estate agent when i first wanted to sell my sisters house. I chose Shelly Meredith and MAP estate agent as she was friendly and knew exactly what I needed. Between Shelly and Tracy they kept in contact with me about anything to do with the house and advised me on what was needed. Even though I have never met Tracy I feel we are friends. I would recommend MAP estate agent for there professional approach to the client. Dawn Tull... Read more
Seller
30th Nov 2023 (1 year ago)

J Rickard

5/5 Stars
Cannot recommend the team at MAP enough, from day one getting my valuation they knew I had a particular property in mind and this was the end goal. Always kept up to date from the office! Don’t bother looking elsewhere, use MAP... Read more
Seller
30th Nov 2023 (1 year ago)

C Woods

5/5 Stars
Excellent service from all the very proffesional staff would definately reccomend and would not hesitate to use again... Read more
27th Nov 2023 (1 year ago)

A Hocking

5/5 Stars
Michael and Tracy were really helpful when it came to purchasing our first home. Highly recommend!... Read more
Buyer
27th Nov 2023 (1 year ago)

L Curnoe

5/5 Stars
My experience with MAP was very caring and efficient thanks to Jenni who really couldn’t do enough for me. I’m very grateful to all concerned.... Read more
25th Nov 2023 (1 year ago)

I Corbridge

5/5 Stars
MAP were recently the estate agent for the purchase of mine & my partners first time house purchase. Right from the first viewing they were professional & made the whole experience as easy & stress free as possible. Michael was knowledgeable & lovely, helping us along the process, as well as Tracy always keeping us updated with progress via emails & phone calls which was fab. Overall, great experience with MAP. Would highly recommend!... Read more
Buyer
24th Nov 2023 (1 year ago)

I Mitchell

5/5 Stars
Thankyou Michael.and team from Map Estate Agency. Recently marketing and selling our cottage. Great to have Michael work for us again, years of experience and professionalism with a pleasant persona. ???? Always our first choice.... Read more
Seller
16th Nov 2023 (1 year ago)

J lee

5/5 Stars
The best Agents I’ve ever dealt with (and I used to be one) Not only was it a pleasure dealing with Michael when I first viewed the house I bought, he was knowledgeable, friendly and patient. But as the sale went on, and there were issues due to chains etc but Tracy was my godsend, she has kept me sane over these months and has always been available to talk to and keep me updated at all times. They really have gone above and beyond and I genuinely couldn’t recommend them highly enough.... Read more
Buyer
14th Nov 2023 (1 year ago)

S Keeling

5/5 Stars
We moved to MAP estate agents from another estate agents and Wow we were impressed. Within 24hours our property was up and on the market and an offer was put in. Michael, Tracy and Jenny and the team are fantastic and work alongside you throughout the process. Always there at the end of the phone to help, listen and advise. I can't fault them at all and I would 100% use them again and I would recommend them to anyone thinking of selling a property. They truly go above and beyond in every way!! Fantastic service and a fantastic team.... Read more
Seller
13th Nov 2023 (1 year ago)

R Crook

5/5 Stars
What can I say, this lot have really got it sorted. Just completed sale of a property being first time for over 30yrs and was dreading the thought. Maps were amazing in every respect, from valuation By Andy Parsons to completion they kept me up to date, gave guidance re procedures and sorted issues before they became a problem. All phones calls were answered swiftly and with enthusiasm, Tracy who I dealt with mainly is worth her weight in gold, so clued up and nothing to much trouble, huge thanks there. Have no hesitation in recommending Maps and will certainly use again in the future . Kind regard to all!!!... Read more
Seller
21st Oct 2023 (1 year ago)

L ella

5/5 Stars
The team at MAP have been wonderful throughout the process of us buying our home. Tracy was always on hand to answer any questions, chase things up or just reassure us. She was very knowledgable in the whole process and made the whole thing much less stressful for us. Thank you!... Read more
Buyer
21st Oct 2023 (1 year ago)

P Rochford-Smith

5/5 Stars
If you are thinking of buying or selling a house, both myself and my wife would strongly recommend MAP estate agents. Having just completing our Cornwall purchase in October 2023 - we can confidently endorse Andrew and his team at MAP. Our purchase and sale was a complex affair, a chain of four, our purchase the very last in the chain. Throughout the process MAP have been super professional and the communications second to none, this is born from experience, and is very reassuring for buyers and sellers so all understand the process. Buying and Selling isn't just about a house, bricks or a home - it's all about the people and future happiness in life. Nothing was too much trouble, any query answered with empathy and patience. Very grateful to all at MAP. Phil and Jayne RS.... Read more
Seller
16th Oct 2023 (1 year ago)

B Hibbs

5/5 Stars
Jenni and the rest of the team at MAP have been amazing from start to finish. Quick to respond to any queries and proactive in dealing with things along the way. I am beyond grateful to have bought via MAP as i can't imagine any other company would have provided such excellent customer service. Thank you!... Read more
Buyer
11th Oct 2023 (1 year ago)

Anonymous Homeseller

4/5 Stars
MAP did very well considering the circumstances. My mother lived in a lovely Cornish village and passed away in June ‘22. Because of the government backlog of delays due to Covid it took until November to get Probate. Winter is not a good time to sell a property. In Spring ‘23 the “cost of living” crisis took hold a nobody made any major investments. Despite all this MAP secured a large number of viewings and a few offers. We accepted one, but on the brink of exchanging contracts the buyer pulled out. Back to square one! None of this was MAPs fault and the property is back on the market. We found them easy to work with and their communication with the clients is top notch.... Read more
Seller
9th Oct 2023 (1 year ago)

B petre

5/5 Stars
We could not of asked for better service, lovely and very helpful people. Thank you... Read more
5th Oct 2023 (1 year ago)

M Corpes

5/5 Stars
We have just sold our small holiday let and Michael and Andrew were really professional and managed the sale very quickly indeed. You need good Solicitors for that and good administration for a smooth sale. We had both on this particular sale. thank you Michael and Andrew.... Read more
Seller
5th Oct 2023 (1 year ago)

L Szu

5/5 Stars
Thank you to Michael and Tracy, friendly and helpful throughout, dealing with my property purchase in Cornwall.... Read more
Buyer
5th Oct 2023 (1 year ago)

M Edwards

5/5 Stars
In what turned out to be a long and drawn out transaction, we were kept informed all the way along by Tracey from Map. Although acting for our vendor, she kept in touch with us on a weekly basis whether or not there was anything to report, which we found very reassuring. I would not hesitate in recommending Map to anyone wishing to sell a property.... Read more
4th Oct 2023 (1 year ago)

S Heaton

5/5 Stars
enthusiastic and pro-active - an excellent agent, very well supported by an efficient office.... Read more
2nd Oct 2023 (1 year ago)

D Ellen

5/5 Stars
Having rented in Cornwall with a variety of estate agents for the last 8 years, MAP has been by far the best! The team are very friendly, very responsive and always quick to help with any problems. Both the moving in and moving out process was very smooth and MAP have been very accommodating. Would highly recommend them to anyone looking to rent in Cornwall. Thank you MAP!... Read more
Tenant
20th Sep 2023 (1 year ago)

C Hardie

5/5 Stars
Great to deal with and made the house buying process a dream - many thanks to Jenni and the team!... Read more
Buyer
14th Sep 2023 (1 year ago)

WhiskyJackR

5/5 Stars
Map estate agents have been very helpful with all of my queries. They are friendly, courteous and knowledgeable about the local area.... Read more
14th Sep 2023 (1 year ago)

M jones

5/5 Stars
We bought a house with Map estate agents Michael and Tracey were amazing. Nothing was too much trouble for Tracey always at the end of the telephone We would highly recommend them. Customer service was second to none. Michelle & Dave... Read more
Buyer
9th Sep 2023 (1 year ago)

N Roscorla

5/5 Stars
Couldn't be happier with service, good communication all through the transaction. Great team there well done!... Read more
3rd Sep 2023 (1 year ago)

Alice0505

5/5 Stars
I am a first time buyer and I highly recommend Andrew. His communication skills were excellent, kept me updated on the process and helped me when I had questions. He also is a very pleasant person to liaise with. I was unable to pick up my keys after completion due to having covid and he went above and beyond by dropping off the keys to me on his way home from work in the evening. Thanks again... Read more
Buyer
26th Aug 2023 (1 year ago)

M Seymour

5/5 Stars
Good friendly professional service. I recommend Map Estate Agent.... Read more
25th Aug 2023 (1 year ago)

C Turner

5/5 Stars
Unbelievable service from start to finish. Every single team member that I spoke with went above and beyond from start to finish. MAP delivered on every promise made and I honestly could not be happier. The advice given has been outstanding throughout which resulted in a very swift sale of my property. A truly phenomenal team with their clients at the forefront of everything. A special thanks to Tracy who pushed everything along with grace and speed! Thank you all for your efforts.... Read more
Seller
23rd Aug 2023 (1 year ago)

N Wyld

5/5 Stars
I can't fault MAP. Andrew McKnight and his team provided a fantastic service from the initial property valuation through to preparing the spec, generating interest in the property, identifying genuine potential buyers, finding the ultimately successful buyer and proactively keeping me appraised throughout the entire process through to completion. I received friendly, clear, timely and, importantly, honest and unbiased views and advice from MAP from the outset and I would not hesitate to use them again.... Read more
Seller
19th Aug 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
We changed agents as our viewing had gone flat. We chose MAP estate agents. Michael is very professional and gave good advice. Within a few hours of going live the property had two viewings booked and within 24 hours we had an offer ! Up to now a brilliant service and so pleased we changed and chose them.... Read more
Seller
18th Aug 2023 (1 year ago)

S Eva

5/5 Stars
From the outset, the valuation and professional presentation of the plot was first class. We found MAP helpful, easy to communicate with and with and the all important weekly update most reassuring. Great team work at every step. We would highly recommend Map.... Read more
Seller
12th Aug 2023 (1 year ago)

K Hopkins

5/5 Stars
Fantastic 5* service from lovely professional people. Always available for queries and reassurance when needed. Thank you !... Read more
31st Jul 2023 (1 year ago)

S Bruce

5/5 Stars
Such a dedicated and friendly team with a wealth of experience and their finger firmly on the pulse in the industry and local area. From valuation through to photography, viewings and sale, Jenni, Andy and the team were supportive and professional. Their efficiency and reassurance at every stage took the stress and anxiety out of the process, they always kept us up to date and any queries were responded to straight away. We are thrilled that we chose MAP to sell our property and highly recommend them.... Read more
Seller
29th Jul 2023 (1 year ago)

S Harrison

5/5 Stars
From start to finish MAP have been very professional, quick to respond and kind (Tracy), during our move from Somerset to Cornwall. Would recommend highly.... Read more
27th Jul 2023 (1 year ago)

C Thiele

5/5 Stars
I would highly recommend using MAP estate agents. My property sold very quickly and the communication was great throughout. Tracy in particular was very helpful and proactive. She kept me updated with progress, as well as ensuring the relevant parties were chased regularly when required.... Read more
Seller
24th Jul 2023 (1 year ago)

O Cullwick

5/5 Stars
I have found the service by make very recommendable and totally professional in my dealings. They have followed up well and kept me well informed along the process well done to the whole team... Read more
21st Jul 2023 (1 year ago)

A Tucknott

5/5 Stars
Fees expensive but service was good. It was a long drawn out process but we were kept up to date regularly. Would thoroughly recommend the company.... Read more
2nd Jul 2023 (1 year ago)

S Wearne

5/5 Stars
An absolutely first class service, I cannot fault them. Andrew McKnight and his team ensured that my sale went very smoothly by liasing with all parties and kept me up to date all the way through to the end. I cannot recommend them enough.... Read more
Seller
28th Jun 2023 (1 year ago)

gazbaileyrn

5/5 Stars
I can’t recommend MAP Estate agents enough, in particular Michael who was our estate agent. An absolute gentleman who went above and beyond to help us prep for the sale and did a cracking job with the listing, we sold our property to a local family within 3 days of the listing going live. Michael and the rest of the team have been on point throughout the whole process getting involved where needed and always on the end of the phone. All round fantastic experience and I would 100% recommend them. Thanks again to Michael, Andrew and the rest of the team at MAP Estate Agents.... Read more
Seller
28th Jun 2023 (1 year ago)

N Saunders

5/5 Stars
I’ve used MAP a couple of times now and they have always provided a brilliant service from first valuation to completion. The team is always available for questions and they are friendly and professional. I would highly recommend MAP. Great job, thank you!... Read more
5th Jun 2023 (1 year ago)

S Smart

5/5 Stars
Fantastic team. Kept us up to date and reassured us through out our house sale. Couldn't have asked for more.... Read more
Seller
2nd Jun 2023 (1 year ago)

K Walkling

5/5 Stars
My husband and I looked at more than three local estate agents in Cornwall before choosing MAP. We were unhappy with the terms that these agents insisted on and felt they were not prepared to adopt a reasonable approach. In addition, we felt some of their marketing knowledge had insufficient evidence to back it up. The transaction was complicated because of problems that emerged in the chain and the fact we were selling his mother's house as Deputies appointed by the Court of Protection; she had not completed a Power of Attorney before losing mental capacity. Consequently we needed a simultaneous exchange and completion. We live a considerable distance from the property and MAP helped us by checking on the property in many practical ways which meant we did not have to do an 11 to 12 hour round trip for these things. Andrew McKnight of MAP has been excellent and constantly chivied our counterparty, our solicitor and others. He kept us informed throughout of problems and progress. We felt the service was impeccable.... Read more
Seller
1st Jun 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
The best in town! From start to finish we had Shelly who was fantastic, she was very competent, kind and sensitive to our needs and actually cared about our feelings as it is stressful when selling your home for whatever reason. Tracy in the Penzance office was also lovely, keeping us in the loop with weekly updates on our sale. The rest of the team were always very nice when we rang and promptly sorted any worries out for us too. We feel that these are people that have experience and a caring nature towards people and with a sense of humour. they are very approachable. Give them a ring you won't be disappointed. Thank you all xxxxx... Read more
Seller
16th May 2023 (1 year ago)

T M

5/5 Stars
Truly a Gold standard client service for Lettings ,special mention to Benjamin and Stuart for their support and not forgetting Jenni for being so warm and fun to speak to.... Read more
Landlord
5th May 2023 (1 year ago)

M Preece

5/5 Stars
We sold our house through MAP estate agents and I couldn't rate them more highly. In particular Michael and Andrew have been amazing throughout the whole process, going above and beyond our expectations from start to finish. Outstanding service.... Read more
Seller
2nd May 2023 (1 year ago)

I Wade

5/5 Stars
MAP offer outstanding customer service, as they are friendly and genuine with a very clear explanation of the letting and management services they offer. I would recommend MAP to landlords and tenants alike. As a local business, they know the property market in Cornwall and are able to offer their expertise.... Read more
Landlord
2nd May 2023 (1 year ago)

S ewart

5/5 Stars
Wonderful service from start to finish... Read more
29th Apr 2023 (1 year ago)

D Teare

5/5 Stars
There is no finer bunch of friendly folk to share the stressful process of selling than those at MAP. This has been a long, at times painful journey for us thanks to late 'back word' and difficulties with a buyer accessing their promised mortgage. But all through the team at MAP have been at our side. In constant communication and dealing with issues not normally associated with the usual estate agency 'promise to it's client' charter. It was very much like a friend guiding us than the usual 'will get back to you' suit. Shame we don't intend moving again, as we will truly miss our friends at MAP... Read more
Seller
21st Apr 2023 (1 year ago)

A Webb

5/5 Stars
Wonderful service from Jenni and the team. Very informative, always there to answer any questions and keep you informed throughout the whole process. We had a completely trouble free experience when these things can be very stressful. Would not hesitate to recommend MAP Estate Agents to anyone.... Read more
21st Apr 2023 (1 year ago)

M Gearon

5/5 Stars
Professional, friendly and extremely efficient throughout the sale of my fathers property. Wouldn’t hesitate to recommend them.... Read more
Seller
17th Apr 2023 (1 year ago)

J Williams-Macdonald

5/5 Stars
We couldn't have asked for a better service from MAP estate agents. The team were friendly, organised, and informative from the beginning. The communication throughout every stage of the process was brilliant with regular updates via calls and emails so that we always knew what was happening. The whole team have been great but Jenni and Andrew in particular were invaluable. I will certainly be recommending them to everyone I know and will absolutely use them for buying/selling in the future.... Read more
15th Apr 2023 (1 year ago)

A Parrott

5/5 Stars
We can thoroughly recommended MAP Estate Agents. We recently sold our property and bought another through MAP and the service provided by the Team was second to none. At every step of the process, the MAP Team was professional, courteous and helpful. Special mention has to be made to Andy Parsons who marketed our property and Andrew McKnight who was really helpful in keeping us updated when the wonderful Jenni Parsons was on holiday. Jenni was absolutely incredible during the whole process, keeping us informed and constantly following up with the other parties in the chain to keep things moving forward. We cannot thank Jenni enough for her diligence, she is an absolute diamond. I have dealt with other estate agencies before but never received the level of service provided by MAP. Thank you, if we ever move again we will be back to use your services again.... Read more
Seller
13th Apr 2023 (1 year ago)

D J

5/5 Stars
An outstanding experience from start to finish with the guys at MAP. So much effort goes into helping the customer through every stage of buying and selling a house. We've never felt on our own with the sale at any point, MAP have been in total control. Furthermore, they have been 100% professional, courteous and understanding to all our needs. In particular, thankyou to Tracy and Shelly who have worked tirelessly on our sale. Cannot recommend MAP highly enough.... Read more
Seller
30th Mar 2023 (1 year ago)

T Evans

4/5 Stars
Sold our house really quickly. Kept informed and updated during the whole process. Would definitely recommend MAP... Read more
Seller
28th Mar 2023 (1 year ago)

A Roberts

5/5 Stars
Myself and my wife recently moved back to the UK from overseas. Benjamin in the Lettings department was amazing with helping us achieve this. He was professional and extremely helpful throughout the entire process. He answered all of my question (and there were many!!!) Promptly and his advice has been invaluable. Cannot recommend highly enough... Read more
Tenant
17th Mar 2023 (1 year ago)

Wendy

5/5 Stars
Shelley and Tracy were very friendly and helpful. Tracy kept us up-to-date with our purchase throughout.... Read more
Buyer
16th Mar 2023 (1 year ago)

V B

5/5 Stars
Outstanding service & support from Andy, Shelly & the team - would absolutely recommend them to everyone I know. Andy especially has been incredible throughout a very tricky, emotional sale - kind, caring, reassuring and always on hand to help, going above and beyond to ensure everything worked out. Not all estate agents are the same! Trust this team & you won't be disappointed! Would absolutely use them again :) Thank you so much!... Read more
Seller
10th Mar 2023 (1 year ago)

B Adamson

5/5 Stars
Tracy at MAP is the most determined, tenacious agent! She kept us fully informed about the whole process, even chasing solicitors up the chain.... Read more
2nd Mar 2023 (1 year ago)

A Bostock

5/5 Stars
This is without doubt the best estate agent in Cornwall. Every member of the team is a delight to work with, as well as being utterly dedicated to their role in the business, efficiency is paramount, enabling the sale or purchase of your property to be as quick and easy as possible by being proactive at all stages, thereby ensuring a transaction as smooth and speedy as possible. These professionals are impossible to rate more highly, do yourself a favour, and give Maps the job of selling your property.... Read more
Seller
23rd Feb 2023 (1 year ago)

C Murray

5/5 Stars
Very professional service . Both Michael and Tracy made the process very easy and stress free... Read more
21st Feb 2023 (1 year ago)

W Tape

5/5 Stars
We choose MAP because of other people's recommendations. Very professional experience from start to finish.... Read more
19th Feb 2023 (1 year ago)

S doe

5/5 Stars
Between me and my husband we've used them for four property transactions (buying and selling) in the last couple of years and they have always been excellent - husband is now using them to sell a fifth property. Very proactive and staff are always professional, friendly and a pleasure to deal with.... Read more
Seller
16th Feb 2023 (1 year ago)

L Fuller

5/5 Stars
Thank you Jenni at MAP Estate Agents in Redruth for helping me so much with the sale of my property (through another agent) and my purchase of a lovely house through your agency. You helped to make the communication smooth and the experience was a total success, you and your team are a pleasure to deal with.... Read more
Buyer
7th Feb 2023 (2 years ago)

B Jen

5/5 Stars
We could not be happier with the service we received from MAP, and in particular from Tracy. She was excellent through the whole process and kept us informed throughout. If younare thinking of buying or selling a property then keep an eye out for MAP - you won't be disappointed!... Read more
27th Jan 2023 (2 years ago)

D Jaçka

5/5 Stars
MAP Estate agents and with particular reference to Andrew and Jenni Parsons, have been a pleasure to deal with through a somewhat extended property sale. They have proved highly efficient and have kept us informed at every stage of the procedure. Nothing has been too much and we would not hesitate to recommend them to anyone looking for a professional and highly efficient team.... Read more
Seller
25th Jan 2023 (2 years ago)

C Smith

5/5 Stars
I cannot recommend MAP enough! Micheal and Andrew were brilliant keeping us up to date and supported us throughout the whole journey. Very smooth and efficient throughout the purchase of our new home!... Read more
Buyer
24th Jan 2023 (2 years ago)

M Stoned

5/5 Stars
We are really pleased with the service from MAP. Jenni was especially helpful and kept us informed throughout the process. We recommend them and will definitely use them again in the future. Thank you... Read more
8th Jan 2023 (2 years ago)

A Aldworth

5/5 Stars
I would definitely recommend MAP estate agents. They marketed and sold some land for me, plus my partner and I bought a property that they were marketing. Very professional and extremely friendly staff, my partner and I were made to feel like family, what a fantastic estate agent MAP is, can’t thank them enough for their excellent service.... Read more
Seller
24th Dec 2022 (2 years ago)

S Battye

5/5 Stars
So helpful and friendly. Ben offered so much help and support in renting our new home and the process was quick and smooth. Couldn't recommend them higher, and we love our new home!... Read more
Tenant
24th Dec 2022 (2 years ago)

R Macdonald

5/5 Stars
We bought our house through MAP Estate agent and we were overwhelmed by the level of dedication and service. You’ll not find a better service when buying a house anywhere else. Many thanks... Read more
Buyer
22nd Dec 2022 (2 years ago)

J Tresidder

5/5 Stars
Excellent customer service, constant communication and endless patience... Read more
16th Dec 2022 (2 years ago)

Sophie

5/5 Stars
I absolutely can not fault the experience we have had with MAP. Andrew was our estate agent who kept us updated regularly and nothing was too much trouble. They made our experience much more manageable. Thankyou... Read more
10th Dec 2022 (2 years ago)

P allaway

5/5 Stars
Map estate agents are so friendly and professional. They really do put the customer 1st, unlike some agents in our local area. Nothing was too much trouble and lots of guidance along the way. As a 1st time buyer, I would definitely use map again if we chose to move. Top marks from me and my wife, thank you so much... Read more
Buyer
2nd Dec 2022 (2 years ago)

J O'Malley

5/5 Stars
I have nothing but praise for the ladies I dealt with at Map Estate agents. Shelley took me around the property originally, then I dealt with Tracy, who kept me informed every step of the way. Answered any of my queries, was always available to speak on the phone or got back to me via email promptly and made the process so much simpler. It was always a pleasure to speak with them. So thank you so much.... Read more
20th Nov 2022 (2 years ago)

N Michell

5/5 Stars
Absolutely fantastic experience from start to finish. Excellent customer service and super responsive - would definitely use MAP Estate Agents again and highly recommend to others.... Read more
19th Nov 2022 (2 years ago)

G Bolt

5/5 Stars
We cannot commend Andrew and MAP estate agents highly enough even as a buyer! We’ve recently bought in Cornwall and purchase turned out to be lengthy and complex - Andrew was absolutely amazing and his depth of knowledge in both purchase and sales was incredibly strong, even chasing up our buyer’s buyer to get the chain completed. Service beyond what you’d expect - as a seller or purchaser you’ll be in very capable and friendly hands. Thank you Andrew and the team!... Read more
Buyer
13th Nov 2022 (2 years ago)

C Salmon

5/5 Stars
From the first phone call MAP have been nothing short of brilliant! My house sale went through efficiently and smoothly thank you to Michael, Tracy and the team at MAP. Nothing was ever an issue and they kept me updated daily with the ongoings and explained everything perfectly. I would not hesitate to recommend them or use them again myself. They really do bring the local friendly touch to the industry. I can't thank you all enough ????... Read more
Seller
11th Nov 2022 (2 years ago)

C Slack

5/5 Stars
Very good service from Michael and all the admin team at MAP. We were kept in touch with developments throughout the process and felt very confident in everyone we dealt with.... Read more
9th Nov 2022 (2 years ago)

A Deacon

5/5 Stars
MAP Estate Agents have been excellent and extremely professional. They are very knowledgeable about the local area and market. Our purchase was supported every step of the way with Andrew and the team, from initial contact all the way to delivering the keys. I would have no hesitation in recommending them to anyone who is looking to buy or sell a property.... Read more
Buyer
3rd Nov 2022 (2 years ago)

L Kimpton

5/5 Stars
We've recently dealt with Micheal and Jenni from MAP Estate agents and so far we have been delighted with how professional and honest they have both been . Nothing has been too much trouble for them. Thank you so much... Read more
2nd Nov 2022 (2 years ago)

W Mitchell

5/5 Stars
MAP estate agents have been brilliant from start to finish. The office was always quick to respond to any queries and to keep the buying process moving. Special thanks to Shelly Meredith who just understands how to allow you to look round a house and give you space to take it all in but is also there to respond quickly to any requests to make buying a house as enjoyable an experience as it can be. Nothing was too much trouble for Shelly, her professionalism, attention to detail and thoughtfulness were much appreciated. I’m now happily installed in my new house!... Read more
Buyer
30th Oct 2022 (2 years ago)

Kate

5/5 Stars
Thank you for making my move so painless. Everyone I have dealt with from MAP has been friendly, approachable, professional and committed to making the move happen as quickly as possible. Communication has been great and I have been kept in the loop at all times. Shelly and Tracy especially went out of their way to keep me updated and keep things moving. Thank you... Read more
24th Oct 2022 (2 years ago)

M Lee

5/5 Stars
Highly recommend MAP..a very professional service throughout the sale of our property. Especially Tracy and Michael, both providing an excellent service. Tracy was very efficient and great at her job. An asset to the company.... Read more
Seller
21st Oct 2022 (2 years ago)

C Hobbs

5/5 Stars
I have had the pleasure of dealing with Michael Apeitos over the past 9 months on a complex sale. I found the experience efficient, effective and most importantly for me honest advice... Read more
Seller
10th Oct 2022 (2 years ago)

S caro

5/5 Stars
I’ve been closely involved in the purchase of a property in Penryn that was marketed by MAP Estate Agents. (My son was at sea, so I ended up representing him for the long conveyance period.) I will say that MAP Estate Agents would definitely be my first choice if I were in need of an estate agent, and I would enthusiastically recommend them to my friends and family. The arranging, and execution of the viewing by Shelly was efficient and seamless. Once the offer had been made, the communication and management from Tracy was top notch. Throughout the six-month conveyance period, Tracy was consistently in tune with the progress and proactive in keeping all parties informed. It was very reassuring to know that Tracy at MAP Estate Agents was continuously monitoring the process, updating us by telephone and email throughout, and always aware of current agenda/business. I could phone her, and she would instantly know what was going on, and be willing and able to advise on procedures. As buyers, we experienced a truly faultless service from MAP Estate Agents.... Read more
Buyer
10th Oct 2022 (2 years ago)

R Durkin

5/5 Stars
We knew that our sale was going to be far from simple but you persevered well and managed to sort out the various issues that arose along the way to a successful conclusion. Well done.... Read more
Seller
4th Oct 2022 (2 years ago)

A oc

5/5 Stars
I have sold 3 properties and bought 3. I was disillusioned with Estate Agents. MAP - Andy, Tracy and the whole Team - have been absolutely amazing. Professional, communicative, attentive and very easy to deal with. I cannot recommend them highly enough. With their expertise and knowledge of the market we also achieved our asking price - 20% more than another local estate agent suggested. Tracy, in particular, has been fantastic - lovely person, great at her job and a real pleasure to talk to. Cool, Calm, Collected...very, very good.... Read more
Seller
1st Oct 2022 (2 years ago)

A beaumont

5/5 Stars
My husband and I bought a house through MAP estate agents. Tracy was our main point of contact throughout the process and we cannot speak highly enough of how good Tracy was! We received regular updates and Tracy really helped with the whole process. Thank you and we absolutely recommend Tracy if using MAP.... Read more
Buyer
14th Sep 2022 (2 years ago)

A Homer

5/5 Stars
Map was the most helpful estate agents we contacted whilst searching for our new home Once we found it the service did not stop in fact it increased Jenni was a very experienced member of the team and was able to recommend solicitors surveyors etc. all a high standard. She made sure all parties were working in partnership, communication lines were maintained by all so we were aware of what was happening. I would highly recommend them when selling/buying houses/bungalows thank you so much Jenni you made our journey easier than expected Alf & Glynis... Read more
Seller
5th Sep 2022 (2 years ago)

T Connell

3/5 Stars
Not been there... Read more
3rd Sep 2022 (2 years ago)

T Henderson

5/5 Stars
Ben of MAP Estates was an absolute super star. He went above and beyond. He was very efficient and on the ball keeping us informed the whole way and chased up information for us.... Read more
1st Sep 2022 (2 years ago)

D Lane

5/5 Stars
Map estate agents are incredible, I used them to rent out & manage my house for a few years and they were a pleasure to work with. They recently sold the property for me and went above & beyond to assure we had a smooth transaction. I’d highly recommend Map estate agents to anyone who’s looking to Buy, Rent, or sell in the south west. Every member of staff I spoke to were extremely competent, professional and a pleasure to deal with. My two main contacts were Benjamin for rentals and Andrew for sales so ask for them if you’re looking to buy, sell or rent :) thanks again Map! I hope to do business with you in the near future.... Read more
Seller
16th Aug 2022 (2 years ago)

L T

5/5 Stars
From the first call to MAP estate agents about a property purchase, to receiving the keys. They were fantastic. We dealt with Andrew and his knowledge was second to none. Great communication and very professional. It’s good to know Andrew and the team take pride in their work and if we need an estate agent in the future, we would 100% use them. 5 Stars and would recommend. Thank you once again.... Read more
Buyer
10th Aug 2022 (2 years ago)

M Dowdeswell

5/5 Stars
Fantastic all round service from start to finish. Every phone call picked up and every question answered. The whole team have been a joy to work with. Thanks!... Read more
10th Aug 2022 (2 years ago)

D Matthew

5/5 Stars
We had an all round fantastic experience with MAP estate agents, and would thoroughly recommend them. This was both first as tenants with Mr Nichols, who was excellent, and later purchasing our home. During the purchase Mr Knight kept us very well informed and would frequently liaise with relevant parties which expedited the processes and allayed our anxiety. Thanks very much.... Read more
Seller
5th Aug 2022 (2 years ago)

J Mahony

5/5 Stars
We rented a property through MAP for two years and they were fantastic. Ben is so responsible and helpful, we’ll genuinely miss having him on hand!!... Read more
Tenant
5th Aug 2022 (2 years ago)

N Spray

5/5 Stars
A very efficient and friendly service from valuation to completion. A wealth of local knowledge and up to date grasp of how the market is preforming, followed by a professional and personal service to deal with the process of ensuring a smooth conclusion. I can not recommend MAP highly enough.... Read more
Seller
4th Aug 2022 (2 years ago)

L lloyd

5/5 Stars
Really helpful as a first time buyer, guided us through the process and helped with any questions we had. Always easy to speak to and get hold of. Would definitely recommend and would use them again... Read more
Buyer
2nd Aug 2022 (2 years ago)

I Palmer

5/5 Stars
There are so many 5 star reviews for Map, it's hard to make another one stand out! But they really are truly unique in the level of service & commitment to both the buyers & sellers. Nothing appears to be too much trouble. I can recommend them without hesitation.... Read more
2nd Aug 2022 (2 years ago)

L Wallace

5/5 Stars
MAP Estate agents we always very helpful and supportive through the process of finding a rental property, renting and ending of a tenancy. In this crazy rental market it was hard to find and view properties and was very overwhelming. Personally, I found MAP to be very supportive of this process and their agents went out of their way to help and support in every way they could. Throughout the entire tenancy they were easily contactable and more than willing to help, support and answer questions as well as dealing with any issues quickly and professionally and always worked to keep us well informed of all processes. At the end of the tenancy they worked with us to have a smooth transition and all paperwork aspects were dealt with quickly with inspections and deposit returns sorted very quickly.... Read more
Tenant
1st Aug 2022 (2 years ago)

C Lees

5/5 Stars
I can't recommend these guys enough. I recently had to sell my mum's home after she passed away; Ben and Andrew made the whole process very easy and straightforward. Andrew kept me informed and constantly chased solicitors etc during the whole process which only took around 12 weeks from advertising to completion. They achieved a really good price for the house at a very competitive commission fee. They were also very understanding of how emotional the situation was for me. First class customer care.... Read more
Seller
25th Jul 2022 (2 years ago)

M Turcan

5/5 Stars
Great experience. The staff at MAP estate agents were always on hand to help through the whole process.... Read more
24th Jul 2022 (2 years ago)

M Weeks

5/5 Stars
Hi. I've recently sold my mum and dad's bungalow with Map. I found them excellent in every way. Very professional and kept me up to date with everything. A special thank you to Andrew and Andy who I dealt with the most. I would highly recommend you Many thanks Shelley... Read more
24th Jul 2022 (2 years ago)

C Ley

5/5 Stars
Shelley and Tracy, were amazing. Very helpful and professional. Which lead to a smooth sale. We recommended.... Read more
21st Jul 2022 (2 years ago)

S Richards

5/5 Stars
Andy and Jenni and their team did a fantastic job of marketing and managing the sale of the property. Everything that came up was dealt with without delay and successfully. Faultless communications. Many, many thanks.... Read more
18th Jul 2022 (2 years ago)

S Duke

5/5 Stars
The service we had was brilliant, regular updates particularly helpful on everything not just our purchase. When we sell you will be at the top of our list of Agents!!! Special mention to Tracey, you need to roll out your updating skills to all other agents! Again thank you all, Steve and Stephanie... Read more
16th Jul 2022 (2 years ago)

S Duckham

5/5 Stars
We sold via MAP locally and despite the sale and purchase taking a lot longer than anticipated (through no fault of MAP) the service provided has been exceptional. Right from the beginning with Shelly arranging multiple viewings she was excellent but first and foremost Tracy in the office has been absolutely first class. She has worked tirelessly to get out sale put through. Nothing has been too much trouble and she has made a difficult stressful move as easy at it could be within the circumstances. Thank you!... Read more
13th Jul 2022 (2 years ago)

S Town-Smith

5/5 Stars
Jenni at MAP Estate Agents is a bona-fide angel! She helped us navigate purchasing a flat in beautiful Cornwall with patience and understanding, using her extensive professional experience and kind, supporting nature. She and the rest of the MAP team, 'held our hands' all the way through the ups and downs of the purchasing process and we would have been completely lost without their skills and knowledge. Thank you Jenni and the rest of the team! Genuinely appreciated and cannot recommend highly enough.... Read more
11th Jul 2022 (2 years ago)

A Mendham

5/5 Stars
I cannot recommend MAP estate agents enough. My partner and I worked closely with Michael and Jenni, who were an absolute dream team. They were both the kindest, most supportive and knowledgeable pair, and we would never want to sell or buy a home without them. They truly are a massive credit to the team and we are so thankful to them both. They delivered on every single aspect that we asked for and more, always going the extra mile (or 10). We have spoken with several estate agents throughout our process and none of them could compare to the level of professionalism and customer care that they did. Because of MAP estate agents, we are now living in our dream home and it truly is all thanks to them. Honestly, we can't put into words how much the hard work of the agents at MAP mean to us, so if you ever think of selling or buying, i promise that choosing MAP is the best decision you will make.... Read more
27th Jun 2022 (2 years ago)

A Callan

5/5 Stars
The process of purchasing our first house was easy. Andy gave us a detailed viewing of the property and Jenni was great with answering our queries and responding to us promptly. Great service from start to finish.... Read more
24th Jun 2022 (2 years ago)

R Archer

5/5 Stars
Absolute pleasure buying from MAP. Jenni was a delight and would recommend anyone to buy from them if they have the choice.... Read more
17th Jun 2022 (2 years ago)

V Twist

5/5 Stars
Map were incredible. After an awful experience which no one should go through and working alongside very unprofessional estate agents MAP (jenni especially) gave us back faith and guided us on our journey. Every step of the way jenni kept us updated and no question was too much or any bother. The communication and efficiency of MAP was second to none they are incredible. From viewing the property to placing an offer to completion it took us 9 weeks and that is because MAP knew exactly what to do and helped us get everything in order. They made our house buying experience so positive and I would forever recommend them and speak highly of them. From Robbie and Alice... Read more
14th Jun 2022 (2 years ago)

S Gratton

5/5 Stars
Lots of houses for sale in Cornwall... Read more
27th May 2022 (2 years ago)

S Gott

5/5 Stars
Phenomenal customer service. Recently sold with this company. Every step of the way we had a positive experience from coming to value (twice I must add, due to our indecisiveness) through to assisting every step of the way until conpletion. Not once were we without information. Worth every penny, wouldn't have been able to get it done in the two months we did without them.... Read more
25th May 2022 (2 years ago)

T Sargent

5/5 Stars
I met with Mr Parsons from MAP estate agents at my late stepmothers bungalow in December 2021and was immediately impressed with his commitment to customer service, professionalism and attention to detail. These attributes have been upheld by all members of MAPs throughout the marketing & selling process, with excellent communication being the cornerstone. I have no hesitation in recommending MAPs.... Read more
22nd May 2022 (2 years ago)

P Evans

5/5 Stars
Michael and Jenni were absolutely brilliant when we were buying our cottage. They helped us promptly with every question we had, and on many occasions went the extra mile to help ease sticking points along the chain. They were so reassuring and we are so very grateful to them for the hard work they put in to ensuring that we could finally move in. Further enquires since, on behalf of other members of our family, have once again been responded to with warm, prompt, helpful professionalism. I cannot recommend the MAP team highly enough. They totally deserve a 5???? review!... Read more
21st May 2022 (2 years ago)

R Weatherly

5/5 Stars
I recently purchased a property for which MAP were the estate agents. They were really friendly and helpful, and were reassuring and knowledgable through every step of the journey. A particular shout out should go to Jenni who is lovely and kind!... Read more
Buyer
20th May 2022 (2 years ago)

J Morris

5/5 Stars
Having just purchased with MAP I highly recommend them for excellent service, professionalism and friendly manner. They were a joy to deal with from the very first viewing and all the way through. Well done MAP... Read more
Buyer
18th May 2022 (2 years ago)

K Ayres

5/5 Stars
Huge thanks to all at MAP estate agents for assisting with the purchase of our new property, and special thanks to Tracy for her continuous updates and following up with the other parties involved. We are not sure if the sale would have completed without her hard work. We would absolutely recommend MAP to anyone that is looking for an estate agent.... Read more
Buyer
16th May 2022 (2 years ago)

L chapman

5/5 Stars
Great place, great people, great beer.... Read more
15th May 2022 (2 years ago)

L Whyman

5/5 Stars
Just bought my first house with MAP estate agents. Such an enjoyable process, Andrew kept me updated throughout the whole process and explained things in terms I would understand. I'm so happy in my new place and am very grateful for all the help along the way!... Read more
Buyer
14th May 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
MAP were great. The sale dragged on for over 5 months and eventually failed due to abysmal solicitors on the buyers side. The lesson has to be 'don't ever try to save on solicitors fees - it does not work'. The solicitor involved are based in South Wales, far away from the area where the sale was taking place, and they are very low priced - you get what you pay for.... Read more
Seller
12th May 2022 (2 years ago)

K Spargo

5/5 Stars
All the way through selling our family home was done very professionally. I found Shelley and Andrew to be very approachable and friendly, happy to answer any questions and always get back to us and keep us informed all the way through the process. Highly recommend them.... Read more
Seller
11th May 2022 (2 years ago)

A Crighton

5/5 Stars
We have been very impressed with MAP estate agents. From their excellent house details with the 360 degree virtual tour on Rightmove to their great customer service. We were kept fully updated throughout a very prolonged process and they made sure our Vendors' were reassured. We would like to say a special thanks to Tracy Sutton and Michael Apeitos for their patience and professionalism.... Read more
Buyer
10th May 2022 (2 years ago)

R Thompson

5/5 Stars
Amazing service from a great team. Michael handled the whole process with the utmost professionalism resulting in numerous acceptable offers... Read more
9th May 2022 (2 years ago)

T Jennings

5/5 Stars
We have recently sold 2 flats through Map Estate Agents. The process has been extremely difficult due to lease issues but Tracy & Shelly have been true professionals. They have an incredible work ethic & have stayed positive throughout, chasing the solicitors on both sides on a regular basis & keeping both us & the purchaser updated. Andrew & his team have exceeded our expectations in every area of selling our properties & I would highly recommend them.... Read more
Seller
2nd May 2022 (2 years ago)

A Horsfall

5/5 Stars
MAP estate agents are absolutely fantastic, we spent many years trying to find the right estate agent to sell and let our cottages, and since we found MAP 3 years ago we have never looked back. Highly recommend!... Read more
Seller
28th Apr 2022 (2 years ago)

A Popple

5/5 Stars
I have recently let a property through MAP and I can highly recommend their service. I would not hesitate to work with them again. I am not a frequent reviewer but when something truly stands out it should be recognised. Over several months stretching from first tentatively discussing the idea of a rental, through getting the property ready and deciding how to market it, I feel that Ben and the team at MAP were an enormous help and support to me in making the right decisions and getting a successful outcome. Not only was their approach extremely professional, but above and beyond that they took a great deal of time and trouble to provide advice and information - even when in the early stages before it was clear whether I would be able to go ahead with generating business for them. My impression is that this team are focused on providing a first-class standard of service for their customers and that they really care about helping people (whether purchaser, seller, landlord or tenant) make the right decisions and enjoy positive property experiences.... Read more
Landlord
21st Apr 2022 (2 years ago)

E O'Rourke

5/5 Stars
MAP Estate Agents were thoroughly helpful throughout the purchase of my first home. The team were always available on the phone, or responded incredibly quickly. They also explained everything in human terms - not solicitor speak! I'd really recommend them to anyone looking for a personable, friendly service. Thank you team!... Read more
Buyer
20th Apr 2022 (2 years ago)

A Rose

5/5 Stars
I absolutely cannot recommend MAP estate agent enough. Ben is professional and will go above and beyond to ensure your property set up goes smoothly. My new rental went though so quickly I was kept in the loop throughout the process. If anyone is looking for a new home to rent or Buy contact MAP estate agents who will be there for You with what ever your looking for: Thank you so much Ben Nichols.... Read more
Tenant
14th Apr 2022 (2 years ago)

M Seal

5/5 Stars
I purchased a property through MAP recently, my main point of contact was Tracy and Ben. Tracy provided excellent communication between all parties throughout the process and Ben stepped in (even over a weekend) when Tracy was on annual leave. The whole experience ran smoothly and made it enjoyable to purchase my dream home in Cornwall. I would highly recommend MAP Estates for there professional and efficient approach. Well done to the team and thank you once again for making a dream come true! Melanie... Read more
Buyer
12th Apr 2022 (2 years ago)

B James

5/5 Stars
Myself and my girlfriend are buying our first house with MAP. We have found everyone really helpful, in particular Micheal who has helped us through the whole process. Thank you!... Read more
Buyer
11th Apr 2022 (2 years ago)

S Neal

5/5 Stars
Fantastic... Read more
11th Apr 2022 (2 years ago)

C Buckley

5/5 Stars
During the whole process I found the service we had from the MAP personnel efficient and professional. In particular I wish to praise Tracy Sutton who was very professional and never failed to keep me upto date on the sales process. I would certainly recommend MAP to anyone wishing to sell their house.... Read more
Seller
11th Apr 2022 (2 years ago)

P eusticedesign

5/5 Stars
Excellent property marketing and attention to detail. "MAP took the stress out of selling our home."... Read more
Seller
7th Apr 2022 (2 years ago)

A Collins

5/5 Stars
Dear Tracey & Ben, I write to say a huge thank you for all your professional, knowledgeable & courteous help with my purchase at The Valley. It's unsurprising that your reputation is so good and definitely deserved. The only problem I see is your people skills & efficient, timely work illuminate the deficiencies of the conveyancing "professionals" Thank you both very much. Andrew Collins... Read more
Buyer
5th Apr 2022 (2 years ago)

KM

5/5 Stars
In my line of business, I came across most professional and dedicated individual Michael from MAP estate team in Redruth, Cornwall. Michael you are truly professional salesman yet you maintain your honesty. It was pleasure doing business with you. Once again thank you for everything.... Read more
1st Apr 2022 (2 years ago)

P Falquerho

5/5 Stars
We bought a house with MAP estate and found them to be professional, friendly and organised. Michael met us on several occasions to view the property and undertake further checks, and he was helpful and also observed distancing guidelines in place at the time. Tracy called us regularly with updates or just to see if we had any questions. She also liaised efficiently between us and the seller. I would not hesitate to recommend MAP.... Read more
Buyer
29th Mar 2022 (2 years ago)

alannah

5/5 Stars
We purchased a house through MAP, we were mainly dealing with Tracy and Andrew, who made the whole experience run smoothly and made it enjoyable to purchase our first home. The whole team there are lovely and so professional, in the months we were looking for a house, we’d had viewings with many different estate agents and dealings with them but MAP were by far the best!... Read more
Buyer
25th Mar 2022 (2 years ago)

Denice

5/5 Stars
Great team. Very helpful especially Tracy.... Read more
24th Mar 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Mr. McKnight and Mr. Parsons went above and beyond to make our sale as smooth and successful as possible. They supported everyone involved and did a particularly good job for my Uncle who needed some additional support. I have moved quite a few times over the years. MAP, Redruth and Camborne area stood out for all the right reasons. I thank them.... Read more
Seller
19th Mar 2022 (2 years ago)

F Pipe

5/5 Stars
Michael has been absolutely Fantastic, he gave up his own time on several occasions just to help us out, I couldn’t recommended strongly enough, he really has made the process easier.... Read more
4th Mar 2022 (2 years ago)

R Smith

5/5 Stars
Everything was nice and easy from start to finish. Was informed every step of the way.... Read more
28th Feb 2022 (2 years ago)

A Townsend

5/5 Stars
Always keep us informed and updated and always available to answer our questions Would definitely recommend... Read more
26th Jan 2022 (3 years ago)

A Sabbah

5/5 Stars
Very Friendly and professional team. Ben was very approachable and extremely helpful.... Read more
12th Jan 2022 (3 years ago)

P Harding

5/5 Stars
I cannot recommend these estate agents highly enough. We had Michael to do all our viewings, he was extremely professional and gave us feedback after each viewing. We had weekly updates from Tracy in the office. She was an absolute gem, nothing was too much trouble. All queries were dealt with quickly and efficiently. I really think this company is far superior to any other estate agents. Give them a try, you will not be disappointed.... Read more
8th Dec 2021 (3 years ago)

I Jepson

4/5 Stars
Great friendly service from a local company. Many thanks folks. Especially Jenni. Will Deff use again for next purchase x... Read more
Buyer
2nd Dec 2021 (3 years ago)

A Purchase

5/5 Stars
Amazing estate agents can't fault at all. Viewings all professionally handled and valuation at a sensible level and achieved over expected. Andrew McKnight is Amazing keeping me informed weekly of the progress and chasing all the relevant parties. I bought the property originally through them and have now sold. Honestly wouldn't go with any other if needed in the future.... Read more
Seller
25th Sep 2021 (3 years ago)

MrHaydn7777

5/5 Stars
Top class... Read more
18th Sep 2021 (3 years ago)

S Edlin

5/5 Stars
Outstanding service received from MAP Estate Agents. Excellent communication throughout the purchase process. First time ever that an estate agency has kept me fully informed throughout a property purchase, automatically liaising with the seller and solicitors to facilitate a smooth sale. If you are selling a property I would thoroughly recommend them to you, as the sale is much more likely to go through!... Read more
Buyer
17th Sep 2021 (3 years ago)

S Mason

5/5 Stars
Andrew McKnight is truly professional, helpful, tenacious and supportive through the whole process. His customer service is on another level with regular, helpful updates and real patience when responding to questions; nothing is too much trouble. I would not hesitate to recommend MAP; if you want peace of mind that your sale is in the best hands, go with Andrew and his team.... Read more
Seller
13th Aug 2021 (3 years ago)

T Bodman

5/5 Stars
Andy and Jenni and the team have been fantastic, dealing with our sale. They have kept us fully informed during the process and guided things along and so personable to deal with. I couldn't recommend them highly enough - thank you!... Read more
Seller
9th Aug 2021 (3 years ago)

S phillipson

5/5 Stars
Just bought a property through MAP and had a few bumps in the road but dealt with all problems in their stride and got us over the line, so a big thanks to the Map team and would definitely use and recommend... Read more
Buyer
8th Jul 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
friendly and professional with an excellent approach to valuation of property.... Read more
Seller
8th Jul 2021 (3 years ago)

P Carter

5/5 Stars
We used MAP to sell our house back in summer last year. From start to finish they were great. They had lots of viewings booked in within no time even though they valued our house slightly higher than other estate agents we'd contacted. When we had some issues with our buyers' solicitors being incompetent Tracy did an amazing job chasing everything and whenever we called them we were answered promptly (which is very much in contrast to the estate agents we bought through). Would definitely recommend MAP and would use again in the future.... Read more
Seller
25th Jun 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
We used MAP to sell our house back in summer last year. From start to finish they were great. They had lots of viewings booked in within no time even though they valued our house slightly higher than other estate agents we'd contacted. When we had some issues with our buyers' solicitors being incompetent Tracy did an amazing job chasing everything and whenever we called them we were answered promptly (which is very much in contrast to the estate agents we bought through). Would definitely recommend MAP and would use again in the future.... Read more
Seller
25th Jun 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
From start to finnish Map have dealt with the sale of my late father's bungalow, with kindness and curtsy. They made the process easy and pain free. Cannot recommend them highly enogh.... Read more
Seller
21st May 2021 (3 years ago)

C Wiles

5/5 Stars
So, you are looking for an estate agent. They all look the same; they all turn up and tell you your home is lovely; they all tell you they can get the best price... etc... right? ALL ESTATE AGENTS ARE NOT EQUAL! MAP are not equal - they are completely different and you should chose them above all others for good reason. Believe it or not this is an objective review, but I feel so strongly that I should share just how good this company are. Lets start at the beginning. Do they tell you your home is worth more than it is, or less than it is? No, they tell you the truth whether you like it or not. Some might like to be sold to by a shiny-suited salesperson who tells you complete rubbish, but if you're like me, you don't want that; you just want the truth. This is what you get. Next, the viewings. Always accompanied. They pre-visit your home and get to know every last detail. They take the buyers around with skill and knowledge beyond any other agent I have ever dealt with. Have you ever viewed a house and asked a question to be told 'I don't know'; I'll find out; never to hear anything again? Lets be honest, that's every viewing you've ever been on! Not with MAP. They knew our house like we do. Next the offers. There were lots of them! You don't have to worry about whether your home will sell or not, you only have to decide which of the many offers you want to take. Best price, best position etc.... It's a hard life having to chose which of the many buyers you want to go with. Do I know how they do it - no. As far as I'm concerned it's witchcraft and I do not care how it happens, but I'm happy it does. So, if you've bothered to read this far, you might think I like MAP but I haven't got to where they really excel yet. Sales chasing. Wow! I am proactive when buying and selling houses, but every time I phone MAP they have already done what I was about to ask them to do. They are relentless! (in a good way). What does your buyer need to do? They've not only worked that out well before you have, but also told them and their solicitor (probably twice) what needs to happen and how to make it happen. Not only that but they go beyond their job. They chase every part of the chain, no request is too far. Simply amazing. So is this a one off? No. We've used MAP on several occasions now and every time the experience is the same. Unsurpassed service and to make an outlandish claim in almost the words of Carlsberg: Probably the best estate agent in the UK. Why not the best in Cornwall? Oh wait, they've won that ever since they existed anyway. Best in the UK; how can you say that, you might ask? Well actually, I've been involved in the property industry for more than two decades and an estate agent for ten of those years; albeit a decade ago now. I hate (and love) to admit it, but they [MAP] are better than I ever was; and certainly better than any other estate agent I have ever come across. By the way, I won a number of National property services awards and I am a former multi-year gold award winner of the 'Times' estate agency awards amongst many others. These guys are exceptional! Not just better than the rest but WAY ahead... As you might gather by now I like them; and you will too.... Read more
Seller
12th May 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
So, you are looking for an estate agent. They all look the same; they all turn up and tell you your home is lovely; they all tell you they can get the best price... etc... right? ALL ESTATE AGENTS ARE NOT EQUAL! MAP are not equal - they are completely different and you should chose them above all others for good reason. Believe it or not this is an objective review, but I feel so strongly that I should share just how good this company are. Lets start at the beginning. Do they tell you your home is worth more than it is, or less than it is? No, they tell you the truth whether you like it or not. Some might like to be sold to by a shiny-suited salesperson who tells you complete rubbish, but if you're like me, you don't want that; you just want the truth. This is what you get. Next, the viewings. Always accompanied. They pre-visit your home and get to know every last detail. They take the buyers around with skill and knowledge beyond any other agent I have ever dealt with. Have you ever viewed a house and asked a question to be told 'I don't know'; I'll find out; never to hear anything again? Lets be honest, that's every viewing you've ever been on! Not with MAP. They knew our house like we do. Next the offers. There were lots of them! You don't have to worry about whether your home will sell or not, you only have to decide which of the many offers you want to take. Best price, best position etc.... It's a hard life having to chose which of the many buyers you want to go with. Do I know how they do it - no. As far as I'm concerned it's witchcraft and I do not care how it happens, but I'm happy it does. So, if you've bothered to read this far, you might think I like MAP but I haven't got to where they really excel yet. Sales chasing. Wow! I am proactive when buying and selling houses, but every time I phone MAP they have already done what I was about to ask them to do. They are relentless! (in a good way). What does your buyer need to do? They've not only worked that out well before you have, but also told them and their solicitor (probably twice) what needs to happen and how to make it happen. Not only that but they go beyond their job. They chase every part of the chain, no request is too far. Simply amazing. So is this a one off? No. We've used MAP on several occasions now and every time the experience is the same. Unsurpassed service and to make an outlandish claim in almost the words of Carlsberg: Probably the best estate agent in the UK. Why not the best in Cornwall? Oh wait, they've won that ever since they existed anyway. Best in the UK; how can you say that, you might ask? Well actually, I've been involved in the property industry for more than two decades and an estate agent for ten of those years; albeit a decade ago now. I hate (and love) to admit it, but they [MAP] are better than I ever was; and certainly better than any other estate agent I have ever come across. By the way, I won a number of National property services awards and I am a former multi-year gold award winner of the 'Times' estate agency awards amongst many others. These guys are exceptional! Not just better than the rest but WAY ahead... As you might gather by now I like them; and you will too.... Read more
Seller
12th May 2021 (3 years ago)

G Wadham-Smith

5/5 Stars
Excellent and professional service throughout the purchase; every effort was made to make the process easier, from viewings to communicating with vendor and solicitors. Highly recommended... Read more
Buyer
9th Apr 2021 (3 years ago)

K O

5/5 Stars
Michael Apeitos provided a wonderful experience in the sale of my property. He demonstrated his expertise in his salesmanship achieving an excellent sale. His professionalism and knowledge is also first class. I would definitely recommend Michael and MAP Estate Agents to sell your property.... Read more
Seller
30th Mar 2021 (3 years ago)

T McKinley

5/5 Stars
We want to thank the team at MAP, especially Michael and Tracy for all their support on our recent house move. They were very professional, and kept us updated and informed throughout, despite various setbacks along the way. We can thoroughly recommend them. Thanks once again.... Read more
9th Mar 2021 (3 years ago)

F Cole

3/5 Stars
Only accessed their website & not physically gone to the building inside... Read more
3rd Mar 2021 (3 years ago)

A Cox

5/5 Stars
Really are fantastic people to deal, I couldn’t recommend them enough.... Read more
27th Feb 2021 (3 years ago)

P Brierley

5/5 Stars
From day one we were fully kept informed as to progress and when a buyer was found the communication literally could not have been better. Andrew McKnight was head and shoulders above other estate agents we have dealt with in the past.... Read more
Seller
27th Feb 2021 (3 years ago)

M Beavis

5/5 Stars
????... Read more
18th Feb 2021 (3 years ago)

G Walsh

5/5 Stars
From our very first viewing I found every member of the Map Team friendly and welcoming, we liased with Jenni and started the journey of purchasing our family home. It’s been a rough ride due to factors outside all of our control but all of the map team especially Jenni have been supportive, compassionate and nothing short of kind to us all. I can hand on heart recommend Map to anyone whether it be buying, selling or renting! I can never give enough thanks to Jenni for everything she has done for me and my family and I am proud to say that not only have I brought a house but I’ve made a friend too... Read more
Buyer
5th Feb 2021 (4 years ago)

A PARKER-PRICE

5/5 Stars
very helpful and professional staff with a good knowledge of the rental industry.... Read more
Landlord
19th Jan 2021 (4 years ago)

C Nicholls

5/5 Stars
The staff at Map estate agents were excellent at communication and kept us informed of any updates. They relieved us of a lot of the stress through a difficult move especially due to the pandemic. We couldn't be happier with the service and we would highly recommend them.... Read more
22nd Dec 2020 (4 years ago)

A Copley

5/5 Stars
Through their diligence and communication they made the whole process relaxing and special... Read more
11th Dec 2020 (4 years ago)

P esguerra

5/5 Stars
Benjamin Nichols has been a great help for us especially we are just newly arrived in Truro Cornwall. He is a professional and experienced real estate agent. He is knowledgeable, accessible 24/7 and communicates clearly which makes our moving out so smooth and the processing such a breeze! He also made us feel secure and comfortable. We are so grateful to have such a lovely agent like him.... Read more
Tenant
4th Dec 2020 (4 years ago)

C Gilham

5/5 Stars
Jenni Parsons in particular and also Tracy and Andrew have been an absolute dream to work with!! Never hesitated to ask more questions for me that I didnt even know I needed, got more certificates and suggesting things I'd missed and just completely helpful, polite and an all-round pleasure to talk to at every juncture. I cannot recommend them more, what a team!!... Read more
23rd Nov 2020 (4 years ago)

J Hartley

5/5 Stars
The best in the South West! I cannot express my gratitude and thanks to the MAP Team, they're simply outstanding. My house sale was a smooth & seamless transaction thanks to Andrew and Michael. I would recommend them for their professionalism, communication and personal touch. If you want an Estate Agent that's perfect in every way, then look no further.... Read more
Seller
12th Nov 2020 (4 years ago)

H Bradwell

5/5 Stars
Our experience of purchasing through MAP has been exceptional, from start to finish. I couldn't recommend MAP enough. Our initial viewing with Michael was very enjoyable, Michael is friendly and fun but also informative and communicated well through the initial process of making the offer. We've since been looked after by Andrew, who's communication and support has been second to none. I have been kept in the loop through every single step, and had more support, information, explanation and updates from Andrew than our own estate agent. We wish we had sold with MAP, but will certainly use MAP in the future and will recommend MAP to everyone we have the opportunity to! Andrew has supported the whole chain in negotiations, communications and pushing the process along, even helping the solicitors with many of their conversations. Very pleased indeed, and very grateful for the brilliant support through the rollercoaster of home buying! The support from MAP has ensured my overwhelmingly positive experience, brilliant!... Read more
Buyer
12th Nov 2020 (4 years ago)

M Axten

5/5 Stars
I have been so impressed with the efficiency that I’ve experienced at MAP lettings. I had a water leak on the day rental viewings were suppose to happen. But this was managed so well and still had 3 people interested in renting at the end of the day. They were also able to very quickly source a new carpet and get it all fitted for us in just a few days. Then we were missed smoke alarms and they went and purchased and fitted these in their own time. Ben at MAP lettings has been so on the ball and helped no end to sort things quickly.... Read more
Landlord
9th Nov 2020 (4 years ago)

J eddy

5/5 Stars
I found Andrew and his team to be completely professional. Communication was great. Nothing was too much trouble. During the later stages of the purchase he checked progress with the solicitors to aid the completion. Thank you MAP!... Read more
Buyer
7th Nov 2020 (4 years ago)

T J

5/5 Stars
The proactive communication throughout the process was fantastic and helped us enormously. I have never experienced this sort of service before, it really was excellent.... Read more
7th Nov 2020 (4 years ago)

C Stanley

5/5 Stars
Absolutely excellent service. Very communicative. Easy to speak with... Read more
31st Oct 2020 (4 years ago)

A T

5/5 Stars
MAP have been absolutely amazing throughout the sale of our home and would not hesitate to use them again. A special thank you to Tracy Sutton who is friendly, professional and above all resilient in her efforts to get things done. She kept in contact throughout, even during Covid lockdown and kept us sane when we were ready to loose it. Well done MAP!... Read more
Seller
12th Oct 2020 (4 years ago)

B Sharples

5/5 Stars
We bought a property that was sold by MAP, and the entire process was excellent. They were really proactive in engaging both us and the seller, and kept the whole sale moving forward in an efficient and friendly way. I wouldn't hesitate to recommend them. Thanks.... Read more
Buyer
10th Oct 2020 (4 years ago)

J Crocket

5/5 Stars
Excellent service from MAP every step of the way. Very good communication and help with any queries. We would totally recommend them to anyone. A special mention for Andrew McKnight for all his help .... Read more
7th Oct 2020 (4 years ago)

C Reynolds

3/5 Stars
Website is unusable on a mobile device properly! Search function doesn't work.... Read more
26th Sep 2020 (4 years ago)

J Beresford

5/5 Stars
Friendly and professional service. The staff at MAP kept us well informed every step of the way throughout our house purchase. Highly recommended.... Read more
Buyer
25th Sep 2020 (4 years ago)

S pass

5/5 Stars
New kids on the block but pooled from local established agents. Very personable and professional. I'm thoroughly impressed with the service so far.... Read more
22nd Sep 2020 (4 years ago)

J Hopkins

5/5 Stars
The best agent we have ever dealt with. Professional and the best customer service I have ever come across in any business. Well done Map!... Read more
17th Sep 2020 (4 years ago)

S Denslow

5/5 Stars
Friendly, professional and very efficient. Andrew and his team were always available to guide us through the process . The whole process was very quick And this is a credit to MAP in the way they interact with the buyers, sellers and legal teams.... Read more
15th Sep 2020 (4 years ago)

L Banks

5/5 Stars
They’ve been great, so easy going and no difficulty or pretentiousness... Read more
11th Sep 2020 (4 years ago)

A Leach

5/5 Stars
Excellent from start to finish. From the initial dealings with Shelley and then being kept updated regularly by Tracy, I felt fully supported. Totally recommend them.... Read more
28th Aug 2020 (4 years ago)

L Sinclair

5/5 Stars
I have been impressed by MAP estate agents from beginning to end, they have been outstanding and I can't recommend them highly enough. Special mention to Tracy and & Mark. Tracy has been the most supportive, communicative and on the ball person I've worked with - she has managed the whole process beautifully. Thank you so much guys xxx... Read more
25th Aug 2020 (4 years ago)

K Fox

5/5 Stars
Always competively priced and convenient.... Read more
24th Aug 2020 (4 years ago)

L Dye

5/5 Stars
Had excellent service from MAP. Would highly recommend.... Read more
24th Aug 2020 (4 years ago)

J Frankland

5/5 Stars
Excellent support when purchasing our property. Highly recommended.... Read more
Buyer
12th Aug 2020 (4 years ago)

M Jeffery

3/5 Stars
Estate agents... Read more
18th Jul 2020 (4 years ago)

Z Aubert

5/5 Stars
Very helpful and always at the end of the phone. Very professional, nothing was too difficult for them and they really made us feel like valued customers. I can't recommend them highly enough. Andrew McKnight and the other 2 gentlemen we dealt with were fabulous!... Read more
2nd Jun 2020 (4 years ago)

D wood

5/5 Stars
"Excellent service from all the team at MAP. Despite a very long drawn out sale, due to purchaser issues the MAP staff provided a great service and a good level of communication. Would certainly recommend them."... Read more
Seller
28th May 2020 (4 years ago)

Anonymous Homeseller

5/5 Stars
Excellent from start to finish. Viewings were booked and managed perfectly, feedback was great, and we got an offer quickly. From there the progressor, Jenni, was amazing, allaying any concerns, working with us and our buyer, liaising with solicitors and other estate agents throughout the chain to ensure that things went smoothly. I couldn't recommend them more highly.... Read more
Seller
3rd Jan 2020 (5 years ago)

E Hankins

5/5 Stars
Excellent from start to finish. Viewings were booked and managed perfectly, feedback was great, and we got an offer quickly. From there the progressor, Jenni, was amazing, allaying any concerns, working with us and our buyer, liaising with solicitors and other estate agents throughout the chain to ensure that things went smoothly. I couldn't recommend them more highly.... Read more
Seller
3rd Jan 2020 (5 years ago)

B Harvey

5/5 Stars
Very professional services... Read more
16th Dec 2019 (5 years ago)

J Nankervis

5/5 Stars
Russell and got to mention tracey you've been amazing . Thank you so much for helping us far more than a normal estate agent does . You've helped us so much with dad and communicated all the time with me and chrissie (daughters) wine and chocolates on the way to your office xxx... Read more
9th Feb 2019 (6 years ago)

andy

5/5 Stars
All i can say is this company is the best there is... Read more
7th Jan 2019 (6 years ago)

P G

5/5 Stars
Exemplary, I really cannot recommend this team enough. When my father moved home recently they went above and beyond to give fantastic customer service.... Read more
14th Nov 2018 (6 years ago)

H Coleman

5/5 Stars
Map estate agents handled the purchase of our new property and they were brilliant, really helpful and supportive and were always ready to answer any questions and worries we had. They helped to make the whole process a lot less stressful than it would have been.... Read more
Buyer
10th Oct 2018 (6 years ago)

I Staley

5/5 Stars
I simply cannot compliment the map team enough our recent purchase would not have taken place on time without the 100% commitment and assistance shown from the guys at the map office, we dealt with Shelly jenni,lucy and Andrew nothing was too much trouble and their communication and input on a regular basis was both extremely helpful and most welcome . thank you... Read more
Buyer
17th Sep 2017 (7 years ago)

C Holliday

5/5 Stars
Excellent service from start to finish! Couldn't recommend highly enough! 5 stars does not cover the hard work that Russell Walters and Jenni Parsons put into our sale! Unfortunately can't say the same for other Estate Agents! If you are looking for professionalism and dedication then MAP has to be your first choice... Read more
Seller
25th Jul 2017 (7 years ago)

D richards

5/5 Stars
Really good and helpfull... Read more
15th Mar 2017 (7 years ago)
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