C Gelnar
Well known to our family for many years, Marchants has proved itself a most efficient, professional, helpful agency, during 6 years rental and the recent sale of our flat in Hassocks. A buyer for the flat was found quickly and all matters were dealt with efficiently by Bennita who always went above and beyond.
Her communication with us was excellent and she would quickly reply with answers to queries. She kept in touch at each step of the process.
We also appreciated Marchants’ ongoing support for our tenant, including finding her new accommodation once a buyer for the flat was found. We wholeheartedly recommend Marchants as a reliable, hard working, professional estate agent.
Thank you Marchants.
Clare and Sylvia... Read more
Seller
15th Jan 2025 (22 days ago)
J Burns
Efficient and reliable from the outset, good communicators who are pleasant to deal with. Justine managed the process and various parties involved pro-actively and empathetically. I didn’t once have to chase for information or updates. Highly recommend.... Read more
5th Jan 2025 (5 weeks ago)
V Speed
Our experience with Marchants was excellent.
Sharon led our sale. She took time to review the property in contrast to other agents. We felt very confident with Sharon and the team doing the selling/viewings. Justine and the whole team supported our sale through the rest of the process. We had quite a prolonged sale, but we felt supported/listened to throughout. We appreciated this very much. Thank you.... Read more
Seller
3rd Jan 2025 (5 weeks ago)
B Holland
I recently selected Merchants to sell our property, as the team at the agency understood my specific requirements and, clearly knew the local market very well. All very nice people to work with. The property was valued completely accurately and for all intents and purposes was sold quickly and efficiently. I would recommend it to anyone one wishing to buy or sell their homes. By the way, Marchants sold us the property nearly 65 years ago. The agents also recommended other quality companies that could assist me, which was most helpful (solicitors, house clearance etc).... Read more
Seller
16th Nov 2024 (12 weeks ago)
S Knight
Professional, extremely helpful staff with excellent knowledge of their area. Would recommend. Special thanks to Sharon and Justine.... Read more
2nd Sep 2024 (22 weeks ago)
K Kenny
Marchants have been managing my rental property for the past few years. I am delighted by their service - they are very responsive and efficient. Particular credit to Bennita, who is nothing short of superb! Highly recommended.... Read more
Landlord
12th Aug 2024 (25 weeks ago)
C Zenden
Highly recommended!
I've experienced Marchants when I purchased a property from them and as a landlord when they found quality tenants to live in it.
Peter and Sharon on the sales team were really helpful and worked hard to overcome any hurdles to keep the chain together and happy.
Bennita on the letting side has found us quality tenants efficiently and took charge of all the necessary checks and paperwork.
Great communicators.
Thanks!... Read more
R owen
The Marchants Team are an amazing bunch of people who will not only do their upmost to make sure you sell your house, but that the whole process runs smoothly. Selling my house was tricky at times but the team were wonderful and are by far the best estate agent firm I have ever used. If you pick Marchants, you are in very good hands.... Read more
Seller
8th Apr 2024 (9 mo. ago)
K Caiels
We have no hesitation in giving Marchants a 5 star recommendation. We have found them always to be thoroughly professional, courteous and on top of any problems that may arise. All estate agents should aspire to there levels of excellence. Keith & Tina.... Read more
2nd Jan 2024 (1 year ago)
K Owston
Excellent service from Bennita Adair George from Lettings. Within two weeks of suggesting we let out our property, we have tenants moving in. All the tweaks have been managed by their handyman, electrician and trusted cleaner to make this possible. Many thanks for suggesting we do the fully managed service. Well worth it to avoid the hassle.... Read more
Landlord
29th Nov 2023 (1 year ago)
K monteiro
We have had the pleasure of renting a property through Marchants for the past 6 and a half years. The personal service has been fantastic, we could not have asked for better agents. Bennita, Peter and the entire team were really great and responded quickly to any issues and always made us feel a priority. We would have continued with them had we not bought our own property. The end of tenancy and close out was super simple and done with great care. I cannot recommend Marchants enough they are professional and make you feel part of the family. Thank you all.... Read more
Tenant
23rd Nov 2023 (1 year ago)
M Davison
Buying a property with Marchants Estate Agents was a very positive experience. They were very kind and friendly and were really helpful in answering any questions that I had. Thank you to them.... Read more
Buyer
21st Nov 2023 (1 year ago)
G Brandreth
Marchants Estate Agents
are a very professional kind friendly Estate Agents that go above and beyond and would highly recommend them.... Read more
20th Nov 2023 (1 year ago)
L Wood
Would very much like to thank the Professional Team at Marchants led by Peter who right from my initial enquiry re selling my late Mother’s flat through to the Sale completion were excellent in all round service.
The Sales brochure was extremely professional and produced quick viewings.
I felt supported through the whole process and they liaised regularly with myself, my appointed Solicitor and the purchasers.
In view of this being both a post Probate sale involving a leasehold extension the timescales for completion were achieved within 15 weeks.... Read more
Seller
11th Nov 2023 (1 year ago)
G Killoran
We have had the pleasure of renting a property managed by Marchants for the last five years. Every member of the team has been incredibly helpful whenever we needed them. I didn't believe good estate agents existed (living in Brighton previously might be to blame for that!) but the folks at Marchants set an incredibly high standard that all estate agents should be judged against. Their dedication and care in the work they do is greatly appreciated. In my previous experience as a tenant you generally get treated as a second class citizen - but Peter, Sharon, Bennita and the rest of the team have always made an effort to support us and consider our needs alongside those of the landlord. They are professional, prompt in reply and quick to action any requirements we have had. I would wholeheartedly recommend them to anyone and couldn't have wished for a better team of people to deal with.... Read more
Tenant
1st Nov 2023 (1 year ago)
C McCracken
Excellent service, good communication and very professional. A joy to work with. Totally recommend.... Read more
26th Jul 2023 (1 year ago)
A Bowles
The Marchants team provided an efficient and effective service, balancing being very professional with a lovely personal touch. I appreciated their advice and guidance thorough a challenging time. Great advice, attention to detail and a swift and effective negotiation of my house sale.... Read more
Seller
17th Jul 2023 (1 year ago)
B Gee
I wish to thank Peter and his staff for taking my Mother's house sale through to completion. I very much appreciated their arranging of its thorough cleaning, drain surveying (and associated remedial works) through to final house clearance. Marchant's, being the village estate agent has, in my opinion given me a service which could not be bettered.... Read more
Seller
24th Apr 2023 (1 year ago)
P Webb
First rate service from a local Estate Agent that really understands the market values around Hassocks. Great family run business that you can trust.... Read more
10th Jan 2023 (2 years ago)
S Townshend
I bought my current property through Marchants 7 years ago and the whole process went smoothly, without holdup or hitch. Fast forward to these past few months where I am assisting my ageing parents to buy a property locally and Marchants have again been fabulous. Peter has understood my parents needs and has always been on hand to advise where necessary, listen and accommodate viewings, builders and surveyors. Nothing has been too much trouble. I can’t thank Peter and his team enough for all of their help and guidance. I highly recommend Marchants and won’t hesitate to use them for our own sale in the future when the time comes.... Read more
Buyer
6th Dec 2022 (2 years ago)
N Tolhurst
Would definitely recommend you guys. You were more helpful then the solicitor we used & my mum is now in her new property settled & happy so thank you.... Read more
Buyer
3rd Aug 2022 (2 years ago)
chatdad112
Terrific, helpful, kept us advised and went the extra mile. Thanks... Read more
16th Jul 2022 (2 years ago)
P Roberts
Marchants did a great job selling our property. Initial sale fell through, as can of course, but they very quickly found a new buyer and all very quickly - would highly recommend!... Read more
7th Jul 2022 (2 years ago)
J Pearce
Marchants were very attentive and supportive from the word go, and I can highly recommend their services.... Read more
8th Jun 2022 (2 years ago)
M Rouse
A joy to work with from beginning to end. Highly recommended.... Read more
23rd Mar 2022 (2 years ago)
C M
Not an agent I would recommend using. Peter was not up to current legislation making things hard for our tenants and us. Our tenant had to explain the correct legislation to Peter, and they are not in the Property or Legal sectors, showing clearly that this agency can not be trusted... Read more
Landlord
26th Feb 2022 (2 years ago)
A Taylor
I strongly recommend Marchants Hassocks, having just used them for a house purchase.
All of the staff were hard working, helpful and considerate to all party's needs. Communications between ourselves and our sellers were handled carefully and fairly.
Even after we completed, Marchants thoughtful attention to detail ensured we were happy in our new home. Thank you Marchants!... Read more
Buyer
9th Feb 2022 (2 years ago)
J Chaitow
Yet again Marchants Estate Agents have my 'thumbs up'. Jolly good team. Thank you all for finding me a lovely new home. Jenny... Read more
27th Nov 2021 (3 years ago)
B Chioccon
Marchants are the only people who helped me retain my sanity while dealing with an equity release company selling a property. The Marchants team are professional, informative, knowledgeable, helpful and a pleasure to deal with. They earned every penny of their commission.... Read more
Seller
22nd Oct 2020 (4 years ago)
P ladd
The staff at Marchants provide a thoroughly professional service with a truly personal touch. They take time and trouble to help solve individual queries, and go well above and beyond to meet their clients' needs. Thank you.... Read more
8th Aug 2020 (4 years ago)
L Ray
My favourite local store. The staff are nice and friendly and helpful x... Read more
2nd Jul 2019 (5 years ago)
A Dhumash

One Line Review : Super Excellent !!! Highly Recommended !!!
Detailed Review :
I came to UK first time, and was looking for a flat to rent near Burgess Hill. I luckily found few flats in Hassocks which is very close to Burgess Hill. So, I went to Marchants and they showed me two flats. I liked one flatvery much. Marchants helped me right from start on every little thing and even heard all my complain and frustration with new town calmly like I am their old friend. They also prepared flat for me within a week. They also, helped me to reduce my rent by talking to lovely landlady.
Right from my tenancy start date, I wanted to write good review about them, but I thought I would wait till I vacate. Every time I had chat with them or with any of staff member, I wanted to write excellent review...but I kept stopping myself and waited till I vacate.
Now, I moved to different flat in different city. All settlement done. Got my deposit back and I have not changed my mind about them.I am bit sad to leave them though.
I wish to go back to Marchants and I wish they have their large branches all over UK so everyone can have same great experience as I had and change their mind about property agent services.
On top of great service ...here is brief about their minimum charges story....
They charged me the least agency fees. I think its lowest agency fees in market. They gave me great services and help...again, I think its a best service you can ever get with any agency.
Though I always took care of property as my best, I was still expecting that they will charge me about 200 pounds once I move out and find some reason somehow for that charge. But, I was surprised to know that I got all my deposit back.
I can't thank them enough for their great services !!! I certainly want to go back to Marchants .... Read more
Tenant
20th Jun 2013 (11 years ago)