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MCR Property Group

2.7

46 reviews

Opens tomorrow at 9:00am

Third Floor, Building 2, Universal Square, Devonshire St N, Manchester, M12 6JH

MCR Property Group are an estate agent in Manchester. They mainly list properties in BS14 and NE49. Over the last 6 months, they've listed 0 properties, with 1 currently on the market. They list properties for sale on Zoopla.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday Closed
Sunday Closed

View all details

MCR Property Group Reviews (46)

Have you used this agent?

All (46)

Seller (0)

Buyer (9)

Landlord (3)

Tenant (9)

General (25)

S Rampley

Never ever correspond with this company. The owner never pays his contractors. Fact. Every religion fundamentally believes in karma maybe not immediately on the earth plain.... Read more

1st Sep 2024 (10 mo. ago)

Tom

Property Group is a stretch. They could barely run a shed!... Read more

24th Aug 2024 (10 mo. ago)

L muir

Absolutely shocking ‘management’ company. Make promise after promise and never deliver. Avoid !... Read more

30th May 2024 (1 year ago)

LC

Worst management company ever! Been living at the wharf apartments for almost two years now and it’s still incomplete. Simple tasks like the windows being cleaned and our grass being cut never get done. The building is dirty, carpets stained and walls scuffed, yet we are paying a high amount of service charge collectively as a building of 45 apartments. The building isn’t secure, we have youths breaking in and people don’t feel safe in their apartments. The MCR building manager, Michelle promises everything but delivers on NOTHING! These are just some of the issues, I could go on for hours!!!... Read more

Tenant

30th May 2024 (1 year ago)

B altaf

First time we have used MCR homes for an apartment and it won’t be our last. From start to finish the service from MCR Homes has been great, fast and efficient, in particular from Lisa Riley who was helpful and kept me up to date from the very beginning of the application to the key handover at the property. A huge thank you Lisa Riley. You are fantastic at your job.... Read more

Tenant

21st Mar 2024 (1 year ago)

L Shaw

Purchased a property in the residence and no problems whatsoever... Read more

Buyer

27th Oct 2023 (1 year ago)

Charlie

Renting under a different company but this property group owns the building. The bins haven't been emptied in 3 weeks and when we phone up they just say its being sorted when it clearly hasn't. It's becoming a health hazard to the point my partner and I are scared to produce waste for fear of going down there. Also as the car park is next to the bins, we are worried about our car because if people don't care about the bins, why would they car about a car near the bins.... Read more

Tenant

16th Oct 2023 (1 year ago)

Becky

If you are looking at buying a home under MCR property group be prepared to wait! As MCR just don’t reply to the solicitors, I’ve been waiting over 2 months for the final enquiries to be replied and MCR just aren’t responding. It’s been an incredibly frustrating sale purely due to MCR not responding *update* I decided to pull out of the sale as 3 months went by and my solicitors were emailing MCR every single day and still didn’t get a single response, I would avoid using MCR at all costs as it will be a frustrating and stressful experience completely down to MCR... Read more

Buyer

10th Oct 2023 (1 year ago)

A andra

Worst service customer!! I had to wait for them 3 months to come look in the apartment for the washing machine because it was not installed correctly from the beginning, so for the 3 months i was not using the washing machine i had to wash them by hand. Today is still not fixed, I don’t know if they will fix it or if they will ever to come to fix anything.. I sent email after emails and calls nothing happens, they really don’t care …... Read more

Tenant

3rd Oct 2023 (1 year ago)

W Taylor

Purchased a buy to let apartment at the newly converted St Bartholomew's hospital, Rochester in March 2023, then in April, water started pouring through the sitting room ceiling and upper window ledges from the roof above, this was reported to their Living team to resolve, we were told it was being looked into, then completely left in the dark with no update for weeks. In the meantime, whenever it rained, my tenant was living with the new water feature pouring into the sitting room. Fast forward to early June, water ingress worsens, again reported to the Living team, property manager advises of a hole in the roof being investigated by developers, but still water continues to pour into the apartment whenever it rains, property manager leaves company. Leaks continue and now spread to the bedroom from upper window and along the north/south wall, again tenant continues to live in these awful conditions, managing two water features (see attached photographs) at no point do the Living team offer help to clear up the internal mess or provide a firm date for the investigation. September arrives with heavy storms, leaks continue to worsen, Living team informed, again we are told the developers are investigating the exterior again. New property manager informs there has been a leak in the apartment above which is being investigated, but again we are left in the dark for weeks on end with no update, new property manager leaves. Then the assistant property manager after looking at the photographs implies it is condensation! Countless emails and phone message have been sent to their Living team over the past five months, requesting updates and to provide a date when this will finally be properly investigated and resolved, but they prefer to ignore emails and not respond to voicemails or even answer the phone, if you are lucky to get through you are met with aggression and rudeness, but this is from a company who promote "client care is our highest priority"! The complaints procedure has been followed, firstly with their Living manager and secondly with their director, both replies were inadequate and failed to identify the problem and provide a solution and date for this nightmare to end. We were told the situation is being made a priority so many times now and been offered countless apologies, it is now beyond a joke, this company simple do not care about maintaining their properties or their tenants and landlords welfare, one thing they do care about is the profit and sale of their projects, as quickly and cheaply as possible. The next stage for me will be the property ombudsman, trading standards and property solicitors, these I hope will have the power to intervene, resolve and put and end to this poor unacceptable level of service and behaviour.... Read more

Landlord

30th Sep 2023 (1 year ago)

S McVicar

This company should give up. Staff are incompetent, rude or both. One of their buildings in High Wycombe is a year behind schedule and partially collapsed over Xmas holidays, destroying two vehicles. Avoid, avoid, avoid you’d be more comfortable pitching a tent in the forest, I swear to god you do not want this chaos in your life.... Read more

20th Jul 2023 (1 year ago)

B Davis-Royal

Really wish I had seen these reviews before I went ahead and paid my money. I was to move in from July 3 ,2023 and I still can’t move because the place is a mess the carpet are dirty the apartment obviously has not been clean I can’t wait for my contract to be up so I’m out lesson learnt.... Read more

Tenant

8th Jul 2023 (1 year ago)

L Bennett

Been waiting since January for our deposit to be returned to us. We moved out of the premises on 31.12.22. For some reason it’s hard to get a cheque signed by this company, they have came up with every excuse under the sun. No one seems to know what they are doing and are extremely unhelpful. Yesterday Aaron told us that he would chase this up at HIS earliest convenience, it’s a total joke. Customer service is non existent. AVOID... Read more

Tenant

14th Apr 2023 (2 years ago)

T Oakley

Great partners of ours - paid all ok... Read more

20th Jan 2023 (2 years ago)

T Booth

Great company to deal with. Paid on time .... Read more

20th Jan 2023 (2 years ago)

A Wilson

Great company to work with, strong team and prompt payments.... Read more

20th Jan 2023 (2 years ago)

J Fletcher

All invoices paid within reasonable time, the team are very co-operative and we have worked together really well over the past 2 years.... Read more

Landlord

20th Jan 2023 (2 years ago)

K Jeffries

awful company, so unorganised! was buying through help to buy they promised us multiple times that the build would be ready on time and pulled out last minute. Not only that took months to give our holding deposits back. dealt with one half decent employee the whole process. I would not recommend to anyone to buy through this company!!! thanks to them were having a hard time finding anything... Read more

Buyer

27th Oct 2022 (2 years ago)

N Kolita

Purchasing property couldn’t be any easier. All legal documents done properly and any issues resolved in a prompt manner. Had a great experience with MCR Property Group. Would recommend to anyone!... Read more

Buyer

5th Oct 2022 (2 years ago)

T Cooper

Great experience with their lettings side... Read more

Landlord

4th Oct 2022 (2 years ago)

S Clack

Do not bother waste of time, what a joke! They wanted 32,400 proof of income just for £995 one bedroom flat!! No single person really earns this amount on there own!!!... Read more

Tenant

4th Oct 2022 (2 years ago)

K Boorman

Marketing team were great to work with and overall a great property group, paid ontime... Read more

3rd Oct 2022 (2 years ago)

C Mitchell

Great place to work... Read more

29th Sep 2022 (2 years ago)

I Leckey

good property group, loved working with them... Read more

29th Sep 2022 (2 years ago)

C Francis

Great company to work with on the wharf and thank you for the business - really good property group... Read more

27th Sep 2022 (2 years ago)

D Morley

Shockingly Bad Company we moved into one of regency residentials properties (also trade under the name of MCR Homes as well as lots of other companies registered at the same address). everything was well to start, however i became chairman of the residents association and just before easter i emailed Stephanie & Kirsty to advise we were seeking legal advice with regards to a couple of ongoing issues that the residents had, this was around 530pm on the Thursday, Friday and Monday were bank holidays, so on the next working day they issued a section 21 notice giving us two months to leave. they have a tendency when they DO respond to emails and they don't want to talk about it any more they then shut the conversation down by saying "we are not willing to discuss the issue anymore", or just ignoring the issues. then threatened me with legal action when i said that i might go to another site they are working on and handing out leaflets advising people to check out their Trustpilot page before signing anything. if I could leave no stars I would... Read more

28th Jun 2022 (3 years ago)

D Gibbs

0 stars, avoid at all costs... Read more

25th Mar 2022 (3 years ago)

D Gibbs

Dismal company. I live in one of their overpriced apartments in Sheffield and the fire alarm outside has been blasting non-stop for the past 60 hours. It makes it extremely difficult to sleep, let alone relax. In order to turn the alarm off, it requires a special key that they have. I have contacted the team a number of times now and keep getting told that it'll be turned off soon. Absolutely ridiculous.... Read more

Tenant

25th Mar 2022 (3 years ago)

M Snap

Liars. Scammers. Lack of professionalism. Lack of skills do develop whatever they promise. Joke of a company!... Read more

27th Jan 2022 (3 years ago)

R Swain

If Regency Residental are trying to sell you a flat do not buy it. They are the same as MCR property group and both provide absolutely shocking service. Regency service is shocking because they lie and the apartments they sale as unfinished and the worst built apartments I have ever stayed in. MCR property group are even worse as the staff are incredibly rude. We were dealing with Eesha who was rude on multiple occasions and was utterly useless, unless she was asking for money. Our service charge was raised within 6 months of us moving into the property. The new built property was leaking from the roof since day one and had black mould in the building. Our apartment has basically no installation, our kitchen was falling apart, our dishwasher didn’t work and we had to wait nearly a year for this to be resolved, we can hear are neighbours through the walls and the bin rooms was neglected by MCR property. We have had to spend extra money to resolve the issues that MCR were incapable of doing. Awful awful company - no matter how regency Residental or MCR properties try to sell you the idea of a new apartment, don’t be convince - they are not worth the stress. They should be shut down. MCR cut there loses by selling the apartment block to another property management, leaving us and the new management with a building that is falling apart. CROOKS. 0 stars.... Read more

Buyer

2nd Dec 2021 (3 years ago)

Gemma

I wish I could give 0 stars, and that still wouldn't be low enough. I have been trying to resolve issues since January 2020 and I am still no closer to a conclusion. MCR are an awful company who don't respond to emails (and on the rare occasion they do respond, they lie). They do not fulfil their legal obligations and seem to have no communication between their various departments. They demand money but do not carry out their legal duties. The fixtures and fittings that they use are of poor quality and evidence of trying to cut corners. An example of this is purchasing a new build property and it transpiring that the integrated dishwasher was not a new machine as it should have been. Absolutely appalling and immoral company with wholly incompetent staff.... Read more

Buyer

3rd Nov 2021 (3 years ago)

J Doe

Terrible quality of build, full of black mould. Still working on other areas and the health and safety practices have been shocking. Spoke to some of the contractors who working, turns out the company never pays on time or at all. Avoid at all costs.... Read more

22nd Sep 2021 (3 years ago)

S Hussain

Business's ethos sounds good but I'd like to see it in action. Excellent leader.... Read more

31st May 2021 (4 years ago)

J Shezada

Aneel Mussarat is a great businessman.... Read more

27th Oct 2020 (4 years ago)

J T

Avoid at all costs.... Read more

29th Apr 2020 (5 years ago)

A Charter

THEIVES! CROOKS! WE WERE TOLD WE DIDN'T NEED TO PAY THE SERVICE CHARGE AS THE AIR CONDITIONING NEVER WORKED, THEN WHEN IT CAME TO GET THE DEPOSIT BACK THEY KEPT IT! UNSCRUPULOUS COMPANY! TREAD CAREFULLY WHEN DEALING WITH THESE HYENA'S... Read more

Tenant

8th Jan 2020 (5 years ago)

F Plume

MCR refuse to pay small local businesses for services rendered several months ago. Numerous attempts to get them to settle what they owe have been stonewalled. They are astonishingly adept in underhand stalling tactics. UPDATE: After finding out who the Directors were, and addressing them directly to inform intended initiation of court proceedings the invoice was settled. I have now received a very unprofessional and threatening phone call from MCR Property group with regards to removing this review.... Read more

9th May 2019 (6 years ago)

Kris

Untrustworthy - they do not pay contractors. Avoid at all cost... Read more

30th Apr 2019 (6 years ago)

A Gregory

Great finishes and build on a Recent purchase! - very pleased.... Read more

Buyer

29th Nov 2018 (6 years ago)

S Cushel

No problems with these developers - suprised as I’ve usually always had problems with developers, so it’s my delight to leave this review.... Read more

12th Nov 2018 (6 years ago)

T Jawaid

Friendly and professional building. I’ve been in this building for many years and a lot has changed for the better. However downstairs restaurant could do with more choices. Chris at the reception is a friendly professional chap.... Read more

25th Oct 2018 (6 years ago)

K Wigan

Great customer service. Very professional.... Read more

16th Oct 2018 (6 years ago)

O Guise-Smith

Still waiting for payment for works done in April. Every time you call someone is out, unavailable, at lunch in a meeting. DO NOT get involved with this company if you hope to be paid in a timely manner. I write this review as I am about to put the matter into the county court.... Read more

20th Jul 2018 (6 years ago)

W Ng

Great company very professional... Read more

10th May 2018 (7 years ago)

S Daud

I wish I could give them 0. Its the worst company, Bunch of thieves in uniform. Think 100000 times before you buy anything from them.... Read more

Buyer

9th Mar 2018 (7 years ago)

R Patel

I purchased a property that needed snagging after completion. MCR fixed it immediately with no disruption to the tenant.... Read more

Buyer

19th Sep 2017 (7 years ago)

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