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Estate Agents in St Ives
Millerson - St Ives

Millerson - St Ives

4.2

10 reviews

Opens tomorrow at 9:00am

Tregenna Road, Tregenna Hill, TR26 1SE

Millerson - St Ives hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Millerson - St Ives does have 10 reviews, with an average score of 4.2/5 If you're looking to sell in St Ives, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Cross Estates - St. Ives and Miller Countrywide - St Ives. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 9:00am - 4:00pm
Sunday Closed

View all details

Millerson - St Ives Reviews (10)

Have you used this agent?

All (10)

Seller (3)

Buyer (3)

Landlord (0)

Tenant (1)

General (3)

Anonymous Homeseller

A Very professional service and would not hesitate to recommend this company in the future.... Read more

Seller

10th Feb 2024 (11 mo. ago)

M Grace

This was the worst experience our family has ever had with a property agency, having collectively rented over 15 different properties over a period of about 25 years. In the end, we were desperate to leave and put the whole horrible episode behind us. As a brief summary - the agents we dealt with, but notably TOBY LAKE, were rude, arrogant, unprofessional, apathetic, sarcastic, nonchalant and so single-mindedly focussed on serving the Landlord as to be neglectful and harmful to us, as family tenants. During our brief (6 month) tenancy at 2 Trungle Terrace, Paul, fourteen separate maintenance issues arose, including: a broken and unusable toilet seat, a broken shower head, a broken and barely working bathroom tap, a fridge which fell out of its cabinet each time it was opened, collapsing and poorly maintained garden furniture and a loose and leaking kitchen sink. We politely notified the agent about each of these in turn, thinking we were being helpful and proactive. Instead, we were just ignored. LUKE in maintenance initially 'forgot' to respond to us (citing that he was overly busy and our issues 'slipped his mind' for 4 weeks). TOBY became involved and replied that they weren't under any obligation to fix anything, adding that they ONLY act on behalf of the Landlord and upon their instructions, irrespective of the condition of the property and any maintenance issues. Later, LEAH visited the property for the periodic inspection; she first commented on how well we were looking after it, said she was unaware of, but opposed to the treatment we'd received, then returned to the agency and still did NOTHING about the maintenance issues, leaving me, my partner and our young child to live in a house full of broken, leaking fixtures for a further 2 months. We attempted to peaceably end our tenancy agreement a month early, citing the intolerable maintenance issues we were experiencing, in addition to things the landlady had promised and left unfulfilled (to leave a table and chair set for our use and to empty the garden shed to give us some room to put our things, for example). Millerson, in strict alliance with the landlady, rejected this. We attempted to negotiate, offering to leave the tenancy two weeks early. But this was ignored and instead, we were threatened with being in breach of contract, and bullied until we made our rental payments in full, whether we stayed until the end or not. NOTHING was ever done to resolve a single one of the maintenance issues. Finally, after the tenancy ended, the landlady, with Millerson's support, attempted to claim £275 from our deposit for an uncut piece of grass (which is about 1 x 12 square metre strip) and to trim a bush, Millerson threatening that if we don't accept the landlady's claim, it will go to arbitration and then it will take 12 weeks to get our deposit back, placing us under further financial strain. Although the requests and rejections I mentioned above were clearly directed by the landlady, Millerson supported them throughout and never, for a moment offered a shred of empathy to us, as tenants. Just platitudes, delay tactics and sarcasm. When I put this to TOBY LAKE, his smug reply was "Mark - we are not YOUR agents, we act only on behalf of the landlord". All Millerson did during our 6 month tenancy was to act as an uncompromising and unsympathetic middle-person, between a family of tenants and a distant, controlling, uncompassionate landlord. The whole experience was deeply distressing. TOBY LAKE, LEAH BUZZA, RYAN NASH - I don't know whether your actions (and inactions) were due to a lack of training, or you are shackled by company policy, but ask yourself this: Have I acted ethically? How does that sit with me? How would I feel if I was the tenant? MILLERSON ST IVES - Dealing with your agency has affected and marred our family life for the last 6 months. Thank goodness we'll never have to have anything to do with you again. PLEASE TRY TO DO BETTER IN FUTURE... Read more

Tenant

12th Dec 2023 (1 year ago)

K Macleod

THE worst estate agent , Useless doesn't even come close to describing this company, gave them two properties , both sold fairly quickly , none of them completed , actually aghast that this company are allowed to trade as an estate agent when they actually don't sell houses or have any clue about the property market !!! AVOID at all costs , wasted 5 months of our time , had to remarket both properties with a reputable agency !!! Paul was completely useless , his communication was diabolical !!!... Read more

Seller

21st Aug 2023 (1 year ago)

S Wescott

Excellent service from Paul at Millerson. Would highly recommend this company.... Read more

13th Oct 2021 (3 years ago)

L Hutton

Paul was an absolute dream to work with when buying our property recently. He was friendly, professional, responsive and really has gone above and beyond to help us with our purchase. Thanks Paul!... Read more

Buyer

6th Jul 2021 (3 years ago)

G Webb

Paul was extremely professional and helpful with the marketing and sale of my property. Quick to respond and really easy to deal with. I would happily recommend Millerson.... Read more

Seller

29th Jun 2021 (3 years ago)

C Atkinson

I have dealt with Millerson for many years now and have consistently found them reliable,professional and friendly with expert service and advice. I would not use any other agent in town and would recommend them to others.... Read more

10th Jun 2021 (3 years ago)

A Symons

Professional, Friendly service. Great example of a local agent with strong values and great customer service... Read more

27th Mar 2021 (3 years ago)

K Spencer

My parents brought a property from Paul. He treated them with respect and was extremely helpful and supportive unlike other agents they had been dealing with in st Ives. Thank you Paul. For anyone looking to move to st Ives Paul is your man.... Read more

Buyer

21st Mar 2021 (3 years ago)

C LATTER

Highly recommended. Very helpful and efficient with the purchase of our holiday home, vital when you are 280 miles away in (not so sunny) Birmingham !!! Suzanne Jenkins was an absolute "star" and really went that "extra mile". Thank you so much.... Read more

Buyer

8th Feb 2017 (7 years ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.