N Hutchinson
I would strongly recommend Geraldine and the rest of the Mortimers team to anyone looking to sell their property. They were professional, courteous, and very proactive to get the job done! Thank you Geraldine and team!... Read more
Seller
17th Apr 2023 (1 year ago)
C Hyde
Geraldine and Amber , in the Whalley office , were always quick and cheerful to respond, and supportive during the selling process.... Read more
Seller
2nd Feb 2023 (1 year ago)
S Grunshaw
Mortimers provided an excellent and very professional service. All the team were pleasant and approachable. In particular our Sales Negotiator, Amber, was very helpful and diligent in keeping us well informed throughout the whole sales process and nothing was too much trouble for her. Overall a good experience and I would definitely recommend Mortimers.... Read more
21st Jan 2023 (1 year ago)
A H
We sold our property with Mortimers (Whalley) in November 2022. Massive thank you to Amber who was fantastic. Always kept us updated throughout the sale, polite, friendly and nothing was ever too much trouble.
Thanks, Adam & Erin... Read more
Seller
12th Jan 2023 (2 years ago)
A Lancaster
Great professional advise provided by Ed and Geraldine was helpful and always contactable when needed. We would use Mortimers again.... Read more
11th Dec 2022 (2 years ago)
A Asderakis
We can highly recommend Mortimers in Whalley for selling your house. We have had excellent service from all employees especially Amber who was primarily involved in our sale. You won’t be disappointed.... Read more
Seller
22nd Nov 2022 (2 years ago)
B Roberts
Mortimers offer friendly and professional customer service. We dealt with Geraldine who was our dedicated contact throughout the process. We found her to be very approachable and knowledgeable and kept us well informed. Could not fault any of the service received - we recommend Mortimers very highly.... Read more
21st Nov 2022 (2 years ago)
J Hayes
Amber Simpson treated our house purchase as if it was her own.
I can't praise her enough.
Thank you Amber... Read more
Buyer
15th Nov 2022 (2 years ago)
ac.deborah.murray
As always, Mortimers have sold my house with the upmost professionalism. Amber, Ed and Geraldine are pleasure to deal with and are available to help whenever you need them. Would recommend them to friends and family without hesitation. Thank you x... Read more
Seller
14th Nov 2022 (2 years ago)
S Banait
Excellent service at all levels.
Geraldine was particularly helpful in keeping things on target. She was an important link between buyers and sellers and helped make a potentially stressful situation much easier to deal with. Thank you.... Read more
29th Oct 2022 (2 years ago)
R Connolly
Geraldine was great and helpful at all times. Thankyou for everything ????... Read more
24th Oct 2022 (2 years ago)
C Michie
These are helpful and efficient estate agents. Geraldine O'Rourke in the Whalley branch was particularly pro-active in helping us find a house and support our purchase. Thank you!... Read more
Buyer
16th Oct 2022 (2 years ago)
J Furlonger
Professional calm service delivered by Geraldine at Mortimer’s. Experienced handling of what is an extremely stressful time when selling and moving from a much loved home of 20+ years. Thanks Mortimer’s... Read more
Seller
3rd Oct 2022 (2 years ago)
R Hindle
Amber Simpson at Mortimers Whalley office dealt with my purchase of The Barn at Turner Fold from start to finish and did a great job. Amber worked really hard throughout the process and was very responsive & also very considerate with all the different parties involved. Thank you Amber for your help with me buying my new home.... Read more
Buyer
3rd Oct 2022 (2 years ago)
O Pearce
We have been very well served by the team at the Whalley branch. Amber has been particularly helpful and kept in touch and informed all along. Many thanks... Read more
19th Sep 2022 (2 years ago)
L Walsh
A great experience from start to finish! Great communication and very helpful throughout the process of buying our new home. Thank you to Geraldine and all the team!... Read more
Buyer
19th Sep 2022 (2 years ago)
M Whalley
We just want to thank Mortimer, Whalley branch for their help with our forthcoming house move. All the staff have been very professional, but in particular Geraldine has been extremely helpful during this time, keeping us informed of events and ensuring the whole process has continued moving forwards. We would be happy to recommend Mortimers.... Read more
16th Sep 2022 (2 years ago)
S Gover
It’s been a pleasure buying a house through Mortimers (Whalley). Once the purchase price was agreed, Geraldine has been proactively managing the sale and keeping us informed. As we are not local to the area, Geraldine has kindly recommended local suppliers to support our move which has made the whole process a lot less stressful. Thanks Geraldine!... Read more
Buyer
16th Sep 2022 (2 years ago)
T Birtwistle
My family have been brilliantly supported by Geraldine O'Rourke and the Whalley based Mortimer's team in navigating us through the complex world of house selling. Geraldine went above and beyond in supporting my sister looking for another property. Her local knowledge of the landscape, local towns and villages contributed towards a most rewarding experience.
I would most definitely recommend the Whalley based team.... Read more
Seller
15th Sep 2022 (2 years ago)
T Collard
I am so impressed with the service provided by Mortimers and especially Amber who is an absolute credit to the team. She phoned me every week to update me on developments and was so professional, helpful and friendly at all times. Thank you Amber, you are a star.... Read more
15th Sep 2022 (2 years ago)
J Mcgillick
We purchased our house through Mortimers and were very happy with the professional, helpful and efficient service provided by Geraldine.... Read more
Buyer
12th Sep 2022 (2 years ago)
K Gillibrand
Excellent service from Mortimer’s. They went above and beyond to assist in the purchase of my new home, especially Amber and Geraldine. Always polite and friendly, all staff were easy to communicate with and kept me up to date with the process.... Read more
Buyer
7th Sep 2022 (2 years ago)
K Simkin
Always friendly, helpful and efficient service from Geraldine and all the other staff in the Whalley office. Many thanks... Read more
30th Aug 2022 (2 years ago)
N Morris
Very helpful and prompt service from Geraldene.... Read more
25th Aug 2022 (2 years ago)
D Reed
We recently purchased our new house from Mortimers. It was a great pleasure working with Geraldine. She is a good communicator and kept us informed at all times through the process. Geraldine is an experienced negotiator and knows when to step in to keep things on track.... Read more
Buyer
21st Aug 2022 (2 years ago)
S Heald
What a pleasant experience of selling a house with mortimers whalley branch.
Amber Simpson has been so helpful and pleasant throughout, keep us up to date by emails and phone calls every step of the way and has worked so hard to get the sale to go through.
Thankyou.... Read more
Seller
18th Aug 2022 (2 years ago)
E Morton
Very professional throughout. Thank you Geraldine for all your hard work.... Read more
10th Aug 2022 (2 years ago)
D Parkinson
Everything went smoothly, Amber was assigned to look after us during the house buying process and she kept us up to speed with proceedings on a regular basis. She was always cheerful and friendly (as was everyone else we met) and offered great advice.
Would definitely use again.... Read more
Buyer
10th Aug 2022 (2 years ago)
L Townend
After 32 years I am moving house. It is daunting to enter a process that you don’t really understand. Thankfully I had the support and efficient services of Geraldine O’Rouke at Mortimers Whalley. She is knowledgable and conscientious, with her finger on the pulse of our of house sale. I’m very grateful for her efforts to get us through.... Read more
Seller
3rd Aug 2022 (2 years ago)
G Webb
Amber did a great job keeping us update through the house move... Read more
2nd Aug 2022 (2 years ago)
J Reed
Just want to thank Amber for her amazing work on the sale of our house, she's kept us updated throughout the sale. Very polite and kind. If we ever need to sell again we know where we will come!! Thanks again Jack and Annie... Read more
25th Jul 2022 (2 years ago)
L Stanley
Amber has been excellent from start to finish, she has kept us informed at every stage - by far the best communicator we have dealt with in our house selling/buying process, over the past 6 months. Nothing was too much trouble for her and tried to make everything as easy possible for us. Thank you Amber!... Read more
15th Jul 2022 (2 years ago)
N Nagle
Me and my partner have recently bought a house that was being sold through Mortimers and had a very positive experience. Geraldine kept us informed throughout and communicated what was going on between solicitors as well as helping to hurry the process along. We would recommend Mortimers Whalley and will be using them if we ever came to selling our home.... Read more
3rd Jul 2022 (2 years ago)
K Gordon
Amber has kept me informed at each stage of the process helping to take some of the stress out of moving house!
Would certainly recommend Mortimers.... Read more
28th Jun 2022 (2 years ago)
M Taylor
Geraldine was the glue that allowed us to know what was going on with our house purchase when feedback from solicitors was vague (at best).
She was always prompt to respond and speak to the vendor whenever questions arose.... Read more
28th Jun 2022 (2 years ago)
P Musker
Excellent service throughout the whole process.Geraldine was thoroughly professional from start to finish.Can’t thank you enough.
Paul Musker... Read more
27th Jun 2022 (2 years ago)
M Devoy
Fabulous efficient service by Amber Simpson and her colleagues. Would recommend Mortimers.... Read more
16th Jun 2022 (2 years ago)
J Feerick
We recently purchased a property marketed by Mortimers in Whalley.
Our overall experience was positive.
Geraldine was was our contact at the office, she was always professional whenever we dealt with her.
The whole process took time due to problems with the chain but Geraldine stayed calm and did everything possible to keep thing’s together.
Thanks to all the hard work she put in the sale went through OK.
Many thanks
John and Beth... Read more
8th Jun 2022 (2 years ago)
Z Whitworth
My personal experience dealing with Geraldine at the Whalley branch, purchasing a property, has been very personable and professional. She has been extremely friendly and caring, always reachable and made the whole process much more manageable, always there to deal with any situation arising swiftly and efficiently as possible.... Read more
Buyer
24th May 2022 (2 years ago)
L Thomas
Mortimers have been easy and straight forward to deal with - the person who showed us the house was very knowledgeable on the property and the area, and Geraldine was really helpful in supporting our purchase to keep progressing in a long chain. Thank you very much!... Read more
Buyer
24th May 2022 (2 years ago)
G fishlock
Staff at both Whalley and Clitheroe offices were really helpful and guided me through the process of selling and buying property in the area. Amber at the Whalley office was particularly efficient and kept things moving.... Read more
Seller
16th May 2022 (2 years ago)
J O’Sullivan
A very protracted purchase due to people higher up the chain but Geraldine was great at trying to obtain information and push things along and kept in touch. I don’t plan to move again anytime soon but I would definitely deal with Mortimers again if I did. Amber was also always friendly on the phone.... Read more
Buyer
3rd May 2022 (2 years ago)
E Dalzel-Job
The house moving process is certainly a stressful one and ours had a few complications but despite this Geraldine was excellent with communication and keeping us informed. She was always at the end of the phone or an email which helped smooth out the difficulties.... Read more
3rd May 2022 (2 years ago)
S Hindle
Another lovely experience both selling my previous home and purchasing a new one with Mortimers Whalley. Amber especially was an incredible help through the purchase process.... Read more
Seller
29th Apr 2022 (2 years ago)
D Jackson
Recently bought a house via Mortimers Estate Agents, the service received was really good. Amber who was the agent representing the company was brilliant to deal with. She kept us informed throughout the process and answered any queries that I raised very promptly and professionally. Thanks Amber for making what was a stressful time a lot easier. .... Read more
Buyer
25th Apr 2022 (2 years ago)
J Proos
This has been a long process but no fault of Mortimers especially Geraldine .. they have been efficient and patient and kept me updated with all aspects of sale of our property which has been stressful at times. Geraldine was extremely professional yet remaining very friendly and easy to deal with definitely recommend Mortimers.... Read more
Seller
21st Apr 2022 (2 years ago)
J Corrigan
Great staff who were extremely helpful. Geraldine was an absolute pleasure to deal with and her communication throughout the process was excellent.... Read more
20th Apr 2022 (2 years ago)
A Hickling
We used Mortimers to both sell our own home and they were acting as the agent for the property we were buying too. We had a very positive experience and found the staff to be very friendly, responsive and professional. In particular, we would like to thank Geraldine at Whalley and both Ella and Ben at the Clitheroe office for all of their help and support. 100% recommend.... Read more
Seller
17th Apr 2022 (2 years ago)
S Sumner
We recently completed the sale of our house through Geraldine at the Whaley Office. She did a great job keeping us updated throughout the whole process. Many thanks to Geraldine and the Whalley team, we wouldn’t hesitate to recommend Mortimers.... Read more
Seller
17th Apr 2022 (2 years ago)
O E
It was a pleasure having Geraldine deal with the purchase of our first home. Her communication has been excellent throughout and has kept me and my partner calm through stressful parts of the process. Would highly recommend.... Read more
Buyer
13th Apr 2022 (2 years ago)
M Hannah
Mortimers dealt with this sensitive sale in an extremely professional manner, from valuation to completion. Amber Simpson was our contact and she was outstanding, keeping us informed every step of the way. Highly recommended.... Read more
Seller
8th Apr 2022 (2 years ago)
J Smith
Geraldine was a pleasure to deal with from booking a first viewing, through to completion. Very quick in responding to any questions or helping us chase updates when needed. Would highly recommend.... Read more
5th Apr 2022 (2 years ago)
L Appleton
Extremely glad we chose Mortimers to sell our house. Very professional and friendly. Geraldine was our point of contact and she was fantastic! She was the perfect liaison between us and the buyers and was always on the end of the phone if required. As someone that have never sold a house before, she made the process so much easier and less stressful. I would highly recommend.... Read more
Seller
15th Mar 2022 (2 years ago)
D hartley
I have just completed the sale of my property today with Mortimers Estate Agents Whalley. From the beginning they have been exceptionally thorough with viewing appointments down to the actual feed back of viewings. The process of the sale was a little stressful but this was down to other solicitors not communicating. I would personally like to thank Geraldine (Whalley office) who has been fantastic and would always go the extra mile to give me an update or chase things up for me. Geraldine is a credit to Mortimers and a huge thank you to you and all the team... Read more
Seller
3rd Mar 2022 (2 years ago)
N oxborrow
I am just completing purchase of a property using this estate agent. I had no property ro sell and no estate agent of my own. I found the service excellent and the especially valued the help of Geraldine who was amazing.... Read more
Buyer
21st Feb 2022 (2 years ago)
A Goodwin
Geraldine and Amber helped the transaction go smoothly and were easy to deal with.... Read more
20th Feb 2022 (2 years ago)
P Kenyon
Geraldine O Rourke has been very professional and has kept me in the loop concerning all matters it has made moving house much less stressful, thanks again... Read more
16th Feb 2022 (2 years ago)
R Dunn
Can’t praise Mortimers highly enough.
Geraldine O’Rourke & her team were amazing at making sure the purchase of our new home went as quickly & as smoothly as possible.
She is informed, professional & incredibly friendly. Thank you so much.
Regards
The Dunns... Read more
Buyer
14th Feb 2022 (2 years ago)
A Gillett
We have had the most difficult experience selling our beautiful house and Geraldine had been with us all along the way. She is extremely experienced and leave’s no stone unturned to keep things on track and moving forwards. If only all estate agents could have a Geraldine things would move much more smoothly.
If you selling your house we can’t recommend Mortimers in Whalley enough. Without a doubt the best agents around.... Read more
Seller
9th Feb 2022 (2 years ago)
J Allison
Thanks again Geraldine and all staff... Read more
8th Feb 2022 (2 years ago)
I Mac
I would recommend Mortimers if you are selling your home. The service from all the staff is fantastic. They are professional and helpful all the way through and they remain calm even when others around them don’t (me)!
Geraldine O’Rourke was assigned to look after my transaction (unlucky for her) and she was brilliant in everything she did in helping the transaction complete, from chasing both sets of solicitors to answering my 10 questions a day and always with a smile.
Thanks and well done all... Read more
Seller
27th Jan 2022 (2 years ago)
D Spurr
We dealt one to one with Geraldine whilst purchasing our new house from Mortimers. We found her to be professional and responsive to all messages and queries keeping us updated with any new developments. All in all it’s been a good experience. I would recommend.... Read more
Buyer
17th Jan 2022 (2 years ago)
C Marsden
We were selling Parents house when they went into a Care Home. Mortimers handled everything very smoothly and the sale went through with no problems. Geraldine was very helpful as a main contact point and kept us informed at all times.... Read more
Seller
11th Jan 2022 (3 years ago)
B Townson
Very very helpful, Geraldine was lovely, prompt and professional. Would recommend 5 star service !... Read more
30th Dec 2021 (3 years ago)
Mortimers- Whaley came top in the the period it take to sell a house in average of 19 days, however it took them to sell my house over 5 months.... Read more
Seller
25th Dec 2021 (3 years ago)
J French
I can't thank Mortimers whalley enough, through what was a difficult purchase for many reasons they went above and beyond the call of duty.
I would especially like to thank Geraldine for her help in all aspects of the purchase, without her guidance I really don't think we would have got this over the line.
Many thanks Mortimers Whalley for all their help.
Joe French... Read more
Buyer
16th Dec 2021 (3 years ago)
M Stones
Geraldine was brilliant, couldn't fault her. I got feedback from every viewing, kept in regular contact and once the offer was accepted, was always in contact and helped chase things for me.
Would certainly use again and ask for Geraldine.... Read more
Seller
29th Oct 2021 (3 years ago)
J Heyworth
We found the service from Mortimers in Whalley to be first class. Geraldine kept us informed throughout the sale process and was always easy to get hold of. She was a pleasure to deal with: always cheerful, pragmatic and helpful; nothing was too much trouble. We can't recommend her, and Mortimers, highly enough.... Read more
Seller
26th Oct 2021 (3 years ago)
J Ainsworth
My contact was Geraldine O’Rourke who was very helpful and proactive throughout the whole process. Geraldine ensured the process was as smooth as possible and kept me informed swiftly of any developments and was always a pleasure to talk to. Thanks v much... Read more
21st Oct 2021 (3 years ago)
K Roscoe
We recently bought our house through Mortimers at Whalley. I cannot thank Geraldine enough for all the hardwork - ensuring the sale went through as quickly and smoothly as it could. Her endless communication and phone calls between all parties has ensured we got the house we wanted. We are so grateful and thankful for your professionalism and would highly recommend if you buying or selling your house. Thanks again Geraldine!... Read more
Buyer
7th Oct 2021 (3 years ago)
L Riley
Geraldine O’Rourke, the Senior Negotiator was a pleasure to deal with and really helped in the stressful moments of the moving process. She always responded quickly and efficiently.... Read more
30th Sep 2021 (3 years ago)
K Gaskin
Purchasing a property through Mortimers has been such a professional and seamless experience. Geraldine O’Rourke has been so helpful, professional and yet completely understanding whilst I was searching for a property from Warwickshire. Her communications and updates have been absolutely spot on; always conveying the latest update in a timely manner and understanding the customer’s needs. Geraldine has made the whole process of buying a house far from my present home as stress free as possible. Highly recommended.... Read more
Buyer
24th Sep 2021 (3 years ago)
R Wright
I highly recommend Mortimers to anyone considering buying/selling their home. Geraldine in particular is wonderful, taking time to answer all my questions and always quick to respond. As a first time buyer I have felt completely supported throughout the purchase, and couldn’t have asked for a better experience. Thank you!... Read more
Buyer
16th Sep 2021 (3 years ago)
A taylor
Having recently bought and sold a property through Mortimer's Estate Agents , I would definitely recommend them to others looking to buy or sell .
They are a professional company from start to finish .
Geraldine we found to be particularly helpful , personable and able to answer any queries that occurred , she made what is often a stressful time less so .
Well done to the Mortimer's team !... Read more
Seller
19th Aug 2021 (3 years ago)
J Talbot
The staff at Whalley office were efficient and helpful during what was a very difficult and protracted sale. Our negotiator Geraldine O'Rourke was professional and responsive throughout making us feel we were in safe hands.... Read more
Seller
9th Aug 2021 (3 years ago)
T Carefoot
Geraldine O’Rourke from the Whalley branch was just outstanding. I didn’t need to chase her. She simply couldn’t have been more helpful. She was also bubbly and funny and made the whole process enjoyable.... Read more
26th Jul 2021 (3 years ago)
J S
Mortimers stood out as still taking time to return calls and generally make an effort to help me as a buyer in a fast-moving market when most other agents didn't really bother because they didn't need to. It was no surprise that Mortimers were selling the house I eventually did manage to buy and both Geraldine and Edward in the Whalley branch went the extra mile to help it all go smoothly. As a seller I'd want to use an agent who gives their buyers this sort of positive experience.... Read more
Buyer
29th Jun 2021 (3 years ago)
S Duxbury
Mortimers Estate Agents in Whalley couldn't have been more helpful throughout the sale of my property. Geraldine was extremely kind and professional and she was quick to respond to any email/query I had. They took the stress of the house sale totally out of my hands. I would highly recommend them to anyone looking to appoint a local Estate Agents.... Read more
Seller
28th Jun 2021 (3 years ago)
V Barker
I am so pleased that we chose Mortimers in Whalley to sell our home, they also helped us look for our new home, which we are completely in love with! Geraldine has made the whole process feel seamless. She is so friendly and professional and kept all parties in the transaction thoroughly updated throughout the journey.
I would highly recommend Geraldine and the team at Mortimers in Whally to help sell and look for your new home.
Thank you so much, we could not be happier!
Jayme and Jonathan.... Read more
Seller
27th Jun 2021 (3 years ago)
C Rawsthorne
From start to finish, Mortimers have been a fantastic company.
Moving house is generally a quite stressful time, however the team at the Whalley branch kept me fully updated on the progress of my own sale and the purchase of my next property. Geraldine is very professional and such an asset to them. She was my main day to day contact. I can imagine it's a very busy office, yet everytime I rang with questions, Geraldine always chatted to me like nothing was too much trouble. I would highly recommend Mortimers.... Read more
Seller
23rd Jun 2021 (3 years ago)
A Procter
I have previously rented and recently sold a property using Mortimers and their service has been faultless. Ed’ has assisted with everything from valuation to email content. Geraldine is also absolutely fantastic- really proficient, personable and professional. I couldn’t recommend them any higher and wouldn’t hesitate to use them again in the future.... Read more
Seller
15th Jun 2021 (3 years ago)
D Malone
Thank you Ella for all your help and support during my recent move. Moving is very stressful and Ella's professionalism, knowledge and calm approach was greatly reassuring during the process of buying and selling. Thank you once again!... Read more
Seller
31st May 2021 (3 years ago)
Maurice
Everything was just so easy. We didn't have to do a thing, it all just happened. Whatever you wanted to know, Geraldine was there with the answer in a very friendly but always professional way. They do go above and beyond the call of duty and get results in a timely manner. We are pleased to have gone with Mortimers of Whalley.... Read more
29th May 2021 (3 years ago)
A Freeman
Excellent service and very friendly/personal staff. Always working hard to pick up the phone and answer any questions we had.
Geraldine was our advisor and point of contact. She is really supportive and always answered our calls and email.
Would recommend using their services to buy/sell your home especially if you live locally. 5-stars
Thank you. The Freeman's... Read more
15th May 2021 (3 years ago)
M Mullen
I cannot fault the team at Mortimers in Whalley, Geraldine O'Rourke has assisted me throughout the sale of my property and she could not have been more helpfull it has been a pleasure dealing with her and I would have no hesitation to contact Mortimers in the future to buy or sell a property.... Read more
Seller
7th May 2021 (3 years ago)
P Smith
Purchased property through Mortimers and dealt with very professionally all the way through the process. Our purchase was overseen by Geraldine O’Rourke who was always friendly, informative and professional. Wouldn’t hesitate to recommend.... Read more
Buyer
6th May 2021 (3 years ago)
H Heaton
I recently sold my house with mortimers . Everything went very smoothly the staff were so helpful all the way through to completion day . I wish to thank Geraldine who kept me up to date and was most helpful . I would definitely use mortimers in the future .... Read more
Seller
22nd Apr 2021 (3 years ago)
J Mercer
Having engaged an online agency, the difference between Mortimer and them was astronomical. Geraldine O’Rourke was great to deal with up to date information and always returned calls and very proactive in programming the deal. I wished I could have engaged them myself.... Read more
1st Apr 2021 (3 years ago)
R Scaturro
Had a wonderful experience with Geraldine. Very responsive, professional and a pleasure to deal with throughout. Would highly recommend.... Read more
1st Apr 2021 (3 years ago)
W Honeyman
Having moved from a different estate agent, we were so pleased with the service that was provided. We were kept up to date with all developments and Geraldine was fantastic throughout the process! We wouldn't hesitate to recommend them to anyone wanting a reliable estate agent.
When our property wasn't moving as quickly as we would've wanted, they used their experience, initiative and expertise to enhance the photos, produce a video which prompted the sale of our property.
Special thanks again to Geraldine, who really went above and beyond!
John and Wendy... Read more
Seller
31st Mar 2021 (3 years ago)
J Hopwood
Excellent service and so helpful, supportive and reduced the stress levels. Geraldine O’Rourke was fantastic with us throughout ! Highly recommended... Read more
23rd Mar 2021 (3 years ago)
M 747
Geraldine O'Rauke has the patience of a saint and is a credit to Mortimers! I must have been the 'Buyer From Hell', but nothing I asked for was too much trouble, no question I posed went unanswered, before, during and after sale. HIGHLY RECOMMENDED... Read more
Buyer
20th Mar 2021 (3 years ago)
P Harder
Mortimers have been excellent In handling the sale of our property.
Geraldine in particular has been excellent in providing us with help and advice along the way! Thank you Geraldine!... Read more
Seller
5th Mar 2021 (3 years ago)
G Parkinson
Superb service from start to finish from Mortimers in Whalley. The whole team went over and above of our expectations in the sale of our house, Geraldine was outstanding and a real credit to the team. Geraldine kept on top of all the solicitors in the chain and excellent communication with us. Without doubt 100% recommendation Mortimers.... Read more
Seller
28th Feb 2021 (3 years ago)
E lawson
From initial contact to sell the house, Geraldine O’Rouke has been a constant guide, keeping me up to date throughout the sales process. Very impressed with the professionalism of Geraldine and Mortimers. Reasonably priced for the services they provide. I would recommend using Mortimers for sales/purchasing of properties.... Read more
Seller
19th Feb 2021 (3 years ago)
M Ormond
Many thanks to Geraldine and Edward at the Whalley office. Handled our sale very professionally with good feedback at all stages.... Read more
Seller
18th Feb 2021 (3 years ago)
L Moorhouse
Had a fabulous experience from start to finish with Mortimers. Geraldine at the Whalley office has kept us well informed on everything. She is professional and yet friendly and genuine. Thank you Mortimers for the great experience.... Read more
13th Feb 2021 (3 years ago)
S Astley
Dear sirs,
Having just bought and sold a house from Mortimers I would like to thank Geraldine who has been a wonderful support throughout.we had an extended sale due to the chain breaking down and she was a tower of strength and wonderfully professional.
She is obviously a great asset to the company and I cannot thank her enough... Read more
Seller
9th Feb 2021 (3 years ago)
J Russell
We have just purchased our house via mortimers and the service was fantastic. Geraldine was professional and courteous throughout the process and went above and beyond to reassure us during a stressful move. I would highly recommend using mortimers whalley branch.... Read more
Buyer
8th Feb 2021 (3 years ago)
K Wood
From start to finish the process of selling my house has been made so easy by the team at Mortimers and having Geraldine there to help where needed has been great. I just wanted minimum fuss and easy as possible and thats exactly how its been. Thank you ????... Read more
Seller
4th Feb 2021 (3 years ago)
T Bentley
A wonderful company to deal with, the best in my opinion in the area.
Very professional and efficient. I feel I have to especially mention Geraldine O’Rourke. She has gone that extra mile in her endeavours to administer the procedure in selling my property. She kept me informed constantly, every step of the way, which is really appreciated during any house move especially during these extra distressing times.
Top marks given for a wonderful service from Mortimers.... Read more
Seller
20th Jan 2021 (3 years ago)
S Russell
I have been so impressed with the efficiency and personal treatment that Mortimer Gorse and Ross have given during the stressful process of house buying .Geraldine O’Rourke has been especially helpful and maintained a sense of humour throughout .
Thank you Geraldine... Read more
Buyer
21st Dec 2020 (4 years ago)
M bullock
Geraldine O’Rourke, makes things happen!
It was a pleasure to work with Geraldine and her team during the sale of my home during these difficult times especially as I was out of the country.
Geraldine’s response to my questions was always prompt, professional and nothing seemed too much trouble.
I have also worked with Mortimers in the past when I rented a property, I unreservedly recommend them.... Read more
Seller
21st Dec 2020 (4 years ago)
G Kidd
I have dealt with Mortimers for more than 10 years, both sales and lettings, and always found them to be a good company to work with. Most recently, Geraldine O'Rourke has done a great job in handling the sale of our property in Whalley.... Read more
Seller
14th Dec 2020 (4 years ago)
L O'Sullivan
Since the day we saw this properly hit Rightmove we knew we wanted it and we really appreciate the kindness, help and care taken by Mortimers in helping us purchase it. Geraldine in particular has been nothing shy of amazing and generous with her time over a long 6 month purchase of our dream home. She has always been on hand both on the phone and email to offer updates and ensure the process ran as smooth as possible. We couldnt have asked for better service and really appreciate all the hard work and dedication to secure a fantastic new property for us. We would highly recommend Geraldine and Mortimers to everyone. Thanks again, Lorna & Conor... Read more
Buyer
9th Dec 2020 (4 years ago)
B HODGES
Would like to say what great service we've had in this most difficult of years.A special mention to Geraldine at the Clitheroe/Whalley office who has been absolutely fabulous with us and a great help in what turned out to be a very stressful move.... Read more
5th Dec 2020 (4 years ago)
L Johnson
Excellent service! Geraldine was helpful from beginning to end.... Read more
30th Nov 2020 (4 years ago)
H Beauty
We have dealt with Geraldine O’Rourke who I have to say was amazing. We lived out of the area so time was of an essence in viewing properties so she facilitated a quick viewing on the house we loved, despite it being inconvenient to them as they were extremely busy, and she was quick to get the sale proceeding. My emails were replied to within the hour and I just found her to be very professional and friendly.... Read more
Buyer
26th Nov 2020 (4 years ago)
J Bacon
Very professional service. Geraldine O'Rourke delt with our sale. She was ways quick to respond and always chased enquires immediately. Thanks for your help with the sale of our house.... Read more
Seller
22nd Nov 2020 (4 years ago)
S Mattu
Geraldine O’Rourke has been fantastic with us. She is always cheery on the phone, helpful and kind. She is extremely professional and acts promptly. It has been a pleasure to have our house on the market with her helping us through. She is an excellent role model for Mortimers. We had some difficult situations and she dealt with them sympathetically. I wish her and Mortimers well and would not hesitate to use them in future.... Read more
Seller
6th Nov 2020 (4 years ago)
M Badger
Geraldine was VERY helpful throughout the entire process! I would recommend both her and Mortimers to anyone. - David B... Read more
30th Oct 2020 (4 years ago)
S Hirst
I found the company excellent to deal with all the staff are very professional in particular Geraldine who went above and beyond in all aspects of her duties. Thank you for all your help and guidance... Read more
28th Oct 2020 (4 years ago)
J Walters
Great Company to deal with, excellent communication throughout the whole process. I will be contacting Geraldine for any future property sales. Would highly recommend for anyone looking to sell the property in the Ribble Valley.... Read more
Seller
19th Oct 2020 (4 years ago)
R Rover
We recently used Mortimers to sell deceased fathers home. After investigating the market and looking at on line agents we were convinced that Mortimers offered the best overall package taking into account expertise, fees, valuation and local knowledge. This was 100% proved to be the correct decision as a buyer was found within a couple of months and the whole process was managed with expertise and professionalism. We would recommend Mortimers to anyone thinking of selling a house particularly in the current uncertain times. The support we received from Geraldine at the Whalley office in particular was invaluable with regular updates and support to guide us through the whole sales process to completion.... Read more
Seller
2nd Oct 2020 (4 years ago)
L Bailey
Geraldine could not have been more helpful, she did everything and more to help me. Thank you so very much Geraldine.... Read more
3rd Dec 2019 (5 years ago)
J Gallacher
Very impressed with the service from Mortimers, in particular Matthew Wilcock. We haven't found our perfect home yet but he understands our criteria.... Read more
2nd Dec 2019 (5 years ago)
J Jarvis
I recently bought a house through Mortimers, from the first time I called I have always received exceptional, helpful advice and support from Geraldine who will answer any queries and if she doesn't have the immediate answer will find out and let me know asap.
Geraldine has made the house buying experience alot easier I am sure. Thankyou Geraldine.... Read more
Buyer
26th Nov 2019 (5 years ago)
E Stevens
Mortimers have been excellent from start to finish. We have been kept informed at every step of the way. We were delighted with the sale price achieved, as well as the level of service. We would highly recommend Mortimers to sell your house.... Read more
Seller
19th Nov 2019 (5 years ago)
G Hemingway
I have been very impressed with the Mortimers' team professionalism throughout the sales process for my Whalley property. From first contact with Geraldine in the office, through the valuation and marketing guided by Edward to offer, acceptance and completion the whole process has been the smoothest property sale I have done in many years. Edward has patiently accompanied several viewings and negotiated an excellent final price whilst Geraldine's communications have been timely , accurate , helpful and full of good humour too. The App proved to be a useful tool too, giving a real-time update on the status of the sale and outstanding tasks still to be completed. All in all I can highly recommend Mortimers .... Read more
Seller
17th Oct 2019 (5 years ago)
C Plummer
Geraldine O'Rourke helped us every step of the way with selling our house. She was friendly, helpful and professional at all times. All done within 6 months. Highly recommend this estate agent.... Read more
Seller
24th Sep 2019 (5 years ago)
B Ayrton
One word.... GERALDINE! It's the third time I've dealt with Mortimers and it keeps getting better and better. Geraldine was diligent, helpful, tentative and an absolute joy to deal with. The experience was a good one start to finish, thank you.... Read more
30th Jul 2019 (5 years ago)
J Kennerley
Great staff, very easy to work with! Geraldine O'Rourke made life very easy for us as the seller!... Read more
Seller
15th Jul 2019 (5 years ago)
S Abrams
Geraldine O'Rourke offered excellent service throughout. Friendly, professional advice and management of our sale.... Read more
Seller
10th Jun 2019 (5 years ago)
S mason
I would like to say Mortimers were absolutely fantastic throughout the process in selling our house. From the moment Edward Snowden came and valued our house we had the confidence they were the agent of choice for us. Despite being more expensive than the other Estate Agents we felt the superior expertise and service they provide was a big factor in the decision making process. Helen Jones was always on the ball keeping us up to date at every step of the process and I would not hesitate to use or recommend this firm to friends and family of ours.
Steven and Nicola... Read more
Seller
30th Jan 2019 (5 years ago)
B Charity
I have used several other estate agents over the years, the service and value that is offered at Mortimers is far greater than an other agent in the area. I would recommend Mortimers both Whalley and Clitheroe to anyone selling or purchasing in the Ribble Valley.... Read more
Seller
13th Feb 2017 (7 years ago)