Only 2 viewings in 7 weeks.didnt hear from them for 3 weeks after signing up.Not pro active enough... Read more
Seller
21st Oct 2024 (12 weeks ago)
Very understanding of our requirements
Good feedback aftet each viewing
Always available to speak to
Friendly bunch... Read more
Seller
5th Sep 2024 (19 weeks ago)
Very professional team who were quick to respond to queries. I appreciated that their advice was concise and that they got the house sold with minimal fuss!... Read more
Seller
10th Mar 2024 (10 mo. ago)
We found Lee, Stuart, Megan and the rest of the team to be genuine, thoughtful and open. Working with Nova Homes was a pleasure and the quality of presentation of our home was fantastic.... Read more
Seller
3rd Sep 2023 (1 year ago)
Their initial valuation was a little high but smack in the middle of the other 2 valuations so in hindsight (and allowing for the drop in market shortly after) it was probably as accurate as it could have been.
Their fixed fee was the cheapest of the three we compared with who all went with percentages and the service (although I cant compare with the others) was more than adequate. Viewings were on average 1.5 per week and communication was decent and quick, usually via email and occasionally by phone.... Read more
Seller
30th Apr 2023 (1 year ago)
An absolute superb estate agent. Nothing is too much trouble. Always in contact where necessary. Very good value compared to other agents. Would not think twice in contacting them again or recommending to any one else.... Read more
Seller
27th Jan 2022 (2 years ago)
All staff knowledgeable on our specific property and we felt nothing was too much trouble.... Read more
Seller
21st Sep 2021 (3 years ago)
Excellent communication and followup from views... Read more
Seller
7th Jan 2020 (5 years ago)
Novahomes were very professional, helpful and friendly. I mainly dealt with Kiera, although anyone in the office could help with anything I asked as all the information for my sale was on the computer. Novahomes recorded dates, surveys dates, solicitor queries, buyers and seller questions and answers. Very pleased with the service.... Read more
Seller
16th Nov 2019 (5 years ago)
Sold our house very fast and felt they presented it very well online. They tend to contact via email more then phone, which is the only negative thing I can think of.... Read more
Seller
25th Aug 2019 (5 years ago)
Within 2 hours of us deciding to sell an inherited house that we have used as a holiday home for the last 11 years Lee from Novahomes was with us to value the house and talk us through the selling process. Given this was 6pm on a Friday evening we were impressed. The valuation was accurate based on our estimate of the house value using Zoopla and knowing selling prices for houses in the same street. Novahomes change 0.9% of the selling price as a fixed fee that includes literally everything. Photos; Visits; Online Listings; Energy Performance Certificate; no extras at all! A week later our sale went live and within minutes we were getting viewing requests. Communication from Novahomes was via text and email and was excellent. On the day of the first viewing an offer was made. Novahomes advised us to hold off accepting until after more viewings had been made. After three days we ended up with 2 offers and after a 'best offer' round we accepted an offer. The losing bidder attempted to make a higher offer but we rejected this which Novahomes agreed was the correct thing to do even though it would have increased their fee slightly. The sale is now in the hands of solicitors and Novahomes are keeping us appraised of progress. Fingers crossed it all goes through without a hitch.... Read more
Seller
27th Feb 2019 (5 years ago)
Very efficient and kept us updated at every stage. Chased up conveyancers when needed and kept us in touch with the buyers so we always new what was happening.... Read more
Seller
6th Jan 2018 (7 years ago)