It has been a wonderful experience dealing with Park Lane on the sale of my property. David and the team were extremely professional and supportive during the sale period always keeping me informed and updated on progress. Their advice and expertise has been invaluable and I would definitely recommend them. A special thank you to Amie who worked tirelessly to see my sale through to the end.... Read more
Seller
17th Feb 2025 (9 weeks ago)
S Daisley
I would like to say what a wonderful experience it has been dealing with the sale of my property with Park Lane. David and Amie were extremely professional and supportive during what turned out to be a long drawn out sale, and their advice and expertise has been a huge bonus. A special thank you to Amie who worked tirelessly to pursue my sale, keeping me updated and fully informed of progress. I can definitely recommend and would certainly use them again.... Read more
Seller
17th Feb 2025 (9 weeks ago)
Great team helpful and supportive... Read more
Seller
20th Jan 2025 (13 weeks ago)
N Woollard
Great team very helpful and supportive. Would definitely recommend them!... Read more
20th Jan 2025 (13 weeks ago)
From day one speaking to David Worrell of Park Lane Property Agents, we knew they were the right choice to sell our house. Not only did they have a plan to sell the property, their marketing strategy was well considered and in line with our understanding of the demographics. Compared to others in the area, they knew the true value of the house and what could be achieved realistically. Their advice was spot on. It was truly great to find an agent that worked for and put the customer first rather than achieve a sale at any cost. Throughout the process David and his team kept us apprised of developments that could affect our thinking and our own purchasing plans. Park Lane achieved a sale almost exactly as predicted which in turn helped us buy our dream home. We cannot recommend David and his team highly enough. Now we know why they are award winning Agents!... Read more
Seller
25th Dec 2024 (17 weeks ago)
H Gill
From day one speaking to David Worrell of Park Lane Property Agents, we knew they were the right choice to sell our house. Not only did they have a plan to sell the property, their marketing strategy was well considered and in line with our understanding of the demographics. Compared to others in the area, they knew the true value of the house and what could be achieved realistically. Their advice was spot on. It was truly great to find an agent that worked for and put the customer first rather than achieve a sale at any cost. Throughout the process David and his team kept us apprised of developments that could affect our thinking and our own purchasing plans. Park Lane achieved a sale almost exactly as predicted which in turn helped us buy our dream home. We cannot recommend David and his team highly enough. Now we know why they are award winning Agents!... Read more
Seller
25th Dec 2024 (17 weeks ago)
L Crabtree
Amie has been really helpful throughout the whole process, she ensured we had regular communication so we knew exactly what was going on at each stage. Even on her days off she was more than willing to keep contact and she was lovely to work with. We have now completed on our house but Amie has made sure to check in that everything is ok. Thank you Amie and Park Lane Property Agents!... Read more
Buyer
18th Dec 2024 (18 weeks ago)
Amie has been really helpful throughout the whole process, she ensured we had regular communication so we knew exactly what was going on at each stage. Even on her days off she was more than willing to keep contact and she was lovely to work with. We have now completed on our house but Amie has made sure to check in that everything is ok. Thank you Amie and Park Lane Property Agents!... Read more
Buyer
18th Dec 2024 (18 weeks ago)
Throughout the process Park Lane were always available and very helpful. They acted in the most professional manner and gave a great service through the whole process... Read more
Buyer
6th Dec 2024 (20 weeks ago)
Excellent selling experience with Park Lane. Our house was sold within a few weeks and we were kept informed at all times. The whole team were very proactive, but we do have to give a special shout-out for Amie who was fantastic during the whole process.... Read more
Seller
13th Nov 2024 (23 weeks ago)
J Johnstone
Excellent selling experience with Park Lane. Our house was sold within a few weeks and we were kept informed at all times. The whole team were very proactive, but we do have to give a special shout-out for Amie who was fantastic during the whole process.... Read more
Seller
13th Nov 2024 (23 weeks ago)
It was a pleasure to deal with David, Amie and Chloe at Park Lane Property Agents. The service was friendly and professional with excellent communication. Amie was amazing keeping us and our chain updated and chasing solicitors to finalise the exchange and completion. I definitely recommend Park Lane because they care from start to finish and afterwards. Best agency in Bishop’s Stortford.... Read more
Seller
12th Nov 2024 (23 weeks ago)
I couldn't recommend Park Lane estate agents enough, they wasn't our direct agent but they were the agents for the property we were buying. From day one when our chain started to become complex, Amie was a fountain of knowledge, she informed us at every opportunity, positively and negatively and she was persistent with contacting relevant services and get our sale pushed through. At a very frustrating time, she was such a amazing support. We couldn't have done it without Amie, she was a absolute star and anyone that comes across and has her as their agent will be extremely lucky. Thank you Amie.... Read more
Buyer
12th Nov 2024 (23 weeks ago)
B Watts
I couldn't recommend Park Lane estate agents enough, they wasn't our direct agent but they were the agents for the property we were buying. From day one when our chain started to become complex, Amie was a fountain of knowledge, she informed us at every opportunity, positively and negatively and she was persistent with contacting relevant services and get our sale pushed through. At a very frustrating time, she was such a amazing support. We couldn't have done it without Amie, she was a absolute star and anyone that comes across and has her as their agent will be extremely lucky. Thank you Amie.... Read more
Buyer
12th Nov 2024 (23 weeks ago)
Amie was absolutely fantastic. It was a very stressful time but she kept me from losing the plot . Constantly on the phone keeping me updated. The whole team at park lane are great . Highly recommend..
THANK YOU !!!... Read more
Seller
11th Nov 2024 (23 weeks ago)
T DAY
I would 100% recommend Park lane .
Amie was there every step of the way to help us , nothing was to much trouble . It was a very stressful time for me but Amie kept me from losing the plot. THANK YOU AMIE !!
David, Amie & chole were always ready to help in any way they could . A very friendly and helpful team . If you are thinking of selling your home give them a call , you won’t be disappointed.
Thank you Park lane !!!... Read more
Seller
11th Nov 2024 (23 weeks ago)
Efficient , gave really excellent advice on my own sale and could not have been more helpful with this purchase.... Read more
Buyer
11th Nov 2024 (23 weeks ago)
K Pittock
Thank you Amie for all your help selling our dad's property.... Read more
Seller
15th Oct 2024 (6 mo. ago)
Paul
We purchased our new home through Park Lane and David, Chole & Amie were absolutely fantastic all the way through the process.
Always on hand to answer our questions and concerns, very helpful with a
professional service.
I would definitely recommend Park Lane.... Read more
Buyer
18th Sep 2024 (7 mo. ago)
We sold our house through Park Lane.David and Amie were professional at all times.David has a huge knowledge of selling/buying.They were always very courteous and helpful.Would highly recommend.... Read more
Seller
13th Sep 2024 (7 mo. ago)
P Thornton
I had a really good experience with liaising with Park Lane Estate Agents and Amie as the buyer of a property where they represented the seller - really good and clear communication, very approachable and always willing to help with our enquiries and which really helped to progress the transaction to exchange and completion. i would definitely recommend Park Lane.... Read more
Buyer
25th Aug 2024 (7 mo. ago)
I had a really good experience with liaising with Park Lane Estate Agents and Amie as the buyer of a property where they represented the seller - really good and clear communication, very approachable and always willing to help with our enquiries and which really helped to progress the transaction to exchange and completion. I would definitely recommend Park Lane.... Read more
Buyer
25th Aug 2024 (7 mo. ago)
We bought our house with Park Lane and our experience with them couldn't have been better. From the first viewing we were impressed with their approach as they were very thorough and truly took an interest in our search and all the questions we asked. They were also very knowledgeable about the area, which was essential for us moving from London. Our purchase wasn't straightforward and still Amie and David at Park Lane were very helpful and patient throughout making us feel supported and reassured. We are very grateful for all their work.... Read more
Buyer
20th Aug 2024 (8 mo. ago)
C Roda
We bought our house with Park Lane and our experience with them couldn't have been better. From the first viewing we were impressed with their approach as they were very thorough and truly took an interest in our search and all the questions we asked. Our purchase wasn't straightforward and still Amie and David at Park Lane were very helpful and patient throughout making us feel supported and reassured. We are very grateful for all their work.... Read more
Buyer
20th Aug 2024 (8 mo. ago)
Choosing Park Lane was a good decision.They were professional and always answered any queries promptly. My sale proceeded without a hitch. Top marks!... Read more
Seller
5th Aug 2024 (8 mo. ago)
S Coare
I was very pleased with all of the staff at Park Lane. Everyone worked professionally and my sale proceeded quickly without a hitch.I would not hesitate recommending their services.... Read more
Seller
5th Aug 2024 (8 mo. ago)
We dealt with Amy who was amazing and made our purchase happen she also made our sell happen even though she wasn’t the selling agent with her fantastic communication skills. she was absolutely brilliant and took the stress off of us.... Read more
Buyer
22nd Jun 2024 (10 mo. ago)
S George
I had a wonderful experience Amie. She excelled in keeping me informed throughout the entire chain, providing timely updates and clear communication at every stage. Her proactive approach and attention to detail ensured I was always aware of the status and any potential issues. This level of transparency and support made the entire process much less stressful. I highly recommend their services to anyone looking for a reliable and communicative estate agent.... Read more
20th Jun 2024 (10 mo. ago)
I had a wonderful experience Aime. She excelled in keeping me informed throughout the entire chain, providing timely updates and clear communication at every stage. Her proactive approach and attention to detail ensured I was always aware of the status and any potential issues. This level of transparency and support made the entire process much less stressful. I highly recommend their services to anyone looking for a reliable and communicative estate agent.... Read more
Buyer
20th Jun 2024 (10 mo. ago)
Have just completed on our purchase through Park Lane. It was a touch and go situation with the chain, but Amie somehow managed to keep it all together and get us over the line. Many thanks.... Read more
Buyer
28th May 2024 (10 mo. ago)
E Hegarty
Have just completed on our purchase through Park Lane. It was a touch and go situation with the chain, but Amie somehow managed to keep it all together and get us over the line. Many thanks.... Read more
Buyer
28th May 2024 (10 mo. ago)
S Hillier
I can’t really speak highly enough of the work Amie & David did for me, selling a shared ownership home can be a very complicated & stressful experience but being kept up to date with every piece of information I needed & assisting me with what I needed also made the whole thing stress free. Highly recommend Park Lane to anybody buying/selling a home!... Read more
Seller
29th Apr 2024 (11 mo. ago)
David and Cleo have been brilliantly throughout last year and this year to sell my flat unfortunately the market has dropped in price significantly no one's fault they are truly very proffesional and friendly towards me helping me telephone calls to keep me informed you be well looked after if you came to sell your house with them gold standard awards... Read more
Seller
26th Feb 2024 (1 year ago)
Highly recommend, Amie was super on it from start to finish and ensured that I got my house! Would work with Park Lane again.... Read more
Buyer
25th Sep 2023 (1 year ago)
J Keating
Park Lane was the first estate agent i have ever worked with being a first time buyer and Amie was super on it from start to finish. She was always contactable and on top of things, and made sure i got my house! Thank you for everything over the past few months... Read more
Buyer
25th Sep 2023 (1 year ago)
Park lane stood out from the very beginning and my instincts proved to be right... Read more
Seller
8th Sep 2023 (1 year ago)
Recently used Park Lane for the sale of my house and the service was professional throughout. Great communication and a quick, painless sale! Thanks to Amie and David... Read more
Seller
6th Sep 2023 (1 year ago)
C Neal
Recently used Park Lane for the sale of my house and the service was professional throughout. Great communication and a quick, painless sale! Thanks to Amie and David... Read more
Seller
6th Sep 2023 (1 year ago)
A friendly, knowledgeable and personal service where they actually show genuine interest and care for their customers.... Read more
Seller
1st Sep 2023 (1 year ago)
L Bays
A very helpful, friendly and personal service with a high local knowledge and genuine interest in their customers.
I would recommend them any day.... Read more
1st Sep 2023 (1 year ago)
Really great to work with especially Amie.... Read more
Seller
17th Aug 2023 (1 year ago)
E Gulrajani
Amie was incredibly helpful and made the process of selling a property very straightforward.... Read more
Seller
17th Aug 2023 (1 year ago)
S Marcarenhas

My experience with Park Lane Property Agents Bishops Stortford during my flat purchase left me feeling utterly disappointed and deceived. From the very beginning, they insisted that I could not use my own solicitors, claiming that the seller had already instructed a specific firm for the transaction. They strongly recommended that I opt for an alternative solicitor, which seemed suspicious at the time.
What made this situation all the more concerning was that, later in the process, I discovered that the seller had been using a different solicitor since June 2022 when they initially attempted to sell the property. This revelation completely contradicted the claim made by Park Lane Property Agents, and it became evident that I had been misled into choosing an alternate solicitor based on false information.
This deceitful act by Park Lane Property Agents significantly undermined my trust in their integrity and competence. Their willingness to misrepresent the seller's solicitor choice raises serious questions about their business ethics and professionalism.
Throughout the conveyancing process, I also experienced a lack of transparency and honesty. Despite my requests, Park Lane Property Agents failed to provide me with the Memorandum of Sale, which is a critical document outlining essential details of the property transaction. This omission left me feeling suspicious and concerned that they might be trying to hide certain aspects of the sale.
The discovery of their deceptive practices, coupled with the poor communication and lack of transparency, left me with no choice but to reassess my decision to proceed with the purchase. Regrettably, I had to withdraw from the transaction to protect my interests and avoid any further potential issues.
In conclusion, I strongly advise extreme caution when dealing with Park Lane Property Agents Bishops Stortford. The fact that they misled me about the seller's solicitor choice, only to be contradicted later in the process, reflects poorly on their credibility and reliability. If you value honesty, transparency, and a trustworthy property transaction, I urge you to steer clear of Park Lane Property Agents and seek out an estate agency that prioritizes ethical and forthright practices.... Read more
Buyer
28th Jul 2023 (1 year ago)
David and Ami are a great team trying hard to sell my flat the market is very slow but I know they are experienced estate agents that will get me the right people to buy it at the best price I would recommend them to anybody to sell there property Mark reid... Read more
Seller
22nd Jul 2023 (1 year ago)
Amie at Park Lane was great to work with. We had spent some time trying to sell our property with another agent and it wasn't happening. We decided to move to Park Lane after some good feedback and they did not disappoint. They were proactive and really communicative throughout the entire process. They got us offers within 2 weeks and we'd sold our property within a couple of months. They were excellent.... Read more
Seller
12th Jul 2023 (1 year ago)
J Maunder
Amie at Park Lane was great to work with. We had spent some time trying to sell our property with another agent and it wasn't happening. We decided to move to Park Lane after some good feedback and they did not disappoint. They were proactive and really communicative throughout the entire process. They got us offers within 2 weeks and we'd sold our property within a couple of months. They were excellent.... Read more
Seller
12th Jul 2023 (1 year ago)
Despite several serious challenges during the sale of our house David and Amie acted very professionally and with great determination based on their exceptional experience and knowledge of the local property market.
Always friendly helpful and patient plus keeping us frequently updated on progress from the beginning to the end of our sale.
We would have no hesitation in recommending Park Lane for their exemplary service throughout the sale process.... Read more
Seller
6th Jul 2023 (1 year ago)
Again the team at Park Lane have been amazing! second time selling with Amy and this time we sold even before going on Rightmove!
Not looking to move again soon but if I was then Park Lane would be the first and only company to call!... Read more
Seller
26th Jun 2023 (1 year ago)
C G249
We were very impressed with Park Lane throughout the life of the transaction. David was courteous, professional and commercial in the pre-sale process, whilst Amie was always responsive, tenacious and dedicated to seeing the property through to completion, in after-sales.
Park Lane have an excellent market knowledge within Bishop's Stortford and the size of their company means they can act with agility and the client feeling like their custom is valued.... Read more
16th May 2023 (1 year ago)
We were very impressed with Park Lane throughout the life of the transaction. David was courteous, professional and commercial in the pre-sale process, whilst Amie was always responsive, tenacious and dedicated to seeing the property through to completion, in after-sales.
Park Lane have an excellent market knowledge within Bishop's Stortford and the size of their company means they can act with agility and the client feeling like their custom is valued.... Read more
Seller
16th May 2023 (1 year ago)
Park Lane Property Services are the Estate Agents to use should you require an efficient and totally profession service. Their advertising covered a wide area, so that the house information was seen by as many people as possible.
From the start to end of the process of selling our family home, I was regularly made aware of how things were going. No question was too small for them to deal with. Their personal touch throughout the selling process was exemplary and I did not find that I was treated as a number. Should any issues need to be sorted out, Amie and David were on the case to find out the required information or deal with the problem.
I cannot thank Amie and David enough for all they have done and I would definitely recommend them to anyone who has a property to sell in the Bishop's Stortford area. In my opinion, they are the best Estate Agents I have ever used.... Read more
Seller
8th May 2023 (1 year ago)
K Cannon
Should you want an Estate Agent, who will go the extra mile for you, then Park Lane Properties Agents to use. From the day, that David came to price my Mother's house, to the day of completion, I knew they were the ones to use.
David and Amie were so professional and supportive, in what was to be a long drawn out process. No question asked was to small for them to deal with. The personal touch, that David and Amie gave me, was exemplary, which made everything so much easier. I felt that I was given the personal touch and that I was not just a number.
Amie was always on the case, when any issues arose, and would immediately chase up and sort out the issues and report back to me quickly.
I cannot thank David and Amie enough for all they have done. I will definitely recommend them to anyone in the Bishop's Stortford area who, in my opinion, is the best Estate Agents.... Read more
Seller
8th May 2023 (1 year ago)
By far the best Estate agent in Bishops Stortford. I cannot speak highly enough of David and Amiee. We had a very difficult chain and I was kept up to date with all developments. We had occasions where we had to work above and beyond opening hours to get the deal done and without hesitation, the team was there to support us. WIth the growth of the town and other agents in town it is easy to lose the "local" approach, the "caring approach" and most importantly "communicate" - Park Lane has this in abundance! Thank you Park Lane !... Read more
Buyer
24th Apr 2023 (1 year ago)
I used Park Lane Property Agents to help with the sale of my late mother's property.
The advice and Client care which I was given by David Worrell at Park Lane was absolutely outstanding. David was always kind, had a great attention to detail, spoke common sense and strived to deliver above and beyond expectations.
If you are looking to buy or sell a property in what is a challenging climate and market sector, then you will go a long way to deal with an Estate Agency that compares to or does anything better than Park Lane.
Quite simply - amazing! :-)... Read more
Seller
28th Mar 2023 (2 years ago)
A Raymond
David and his team were a fantastic guide to us (relative newbies to the housing market). They were extremely responsive and very professional. David gave great advice that ultimately led to the house sale in February despite a difficult market at the time. We would recommend Park Lane Property Agents to anyone.... Read more
Seller
13th Feb 2023 (2 years ago)
David and his team were a fantastic guide to us (relative newbies to the housing market). They were extremely responsive and very professional. David gave fantastic advice that ultimately led to the house selling in February despite a difficult market. We would recommend Park Lane Property Agents to anyone.... Read more
Seller
13th Feb 2023 (2 years ago)
The team at park lane are so helpful and brilliant. Very professional and quick in dealing with anything. We had a particularly good experience with Amie! Highly recommend!... Read more
Buyer
7th Feb 2023 (2 years ago)
M Stoker
The team at park lane are so helpful and brilliant. Very professional and quick in dealing with anything. We had a particularly good experience with Amie! Highly recommend!... Read more
7th Feb 2023 (2 years ago)
Outstanding service.
My solicitor was thorough but an extremely slow communicator, Amie of Park Lane was always positive and willing to help in any way to push the purchase through. The seller of the property was also unwilling to communicate with me directly, so Amie had to act as an intermediary. She also kept me sane, when at times I was on the verge of giving up!... Read more
Buyer
6th Feb 2023 (2 years ago)
C Thomson
Outstanding service. My solicitor was thorough but an extremely slow communicator, Amie of Park Lane was always positive and willing to help in any way to push the purchase through. The seller of the property was also unwilling to communicate with me directly, so Amie had to act as an intermediary. She also kept me sane, when at times I was on the verge of giving up!... Read more
Buyer
6th Feb 2023 (2 years ago)
W Saunders
When I decided to move to Bishop's Stortford from Norfolk, to be nearer my daughter following the death of my husband, Park Lane were the estate agents with whom I found a property that I wanted to buy. From the onset, I was very impressed with their professional approach and personal attention to detail. Nothing was too much trouble for them and they were always on hand to answer any queries I had. Amie, in particular went over and above her call of duty and really looked after me in every way possible, knowing that I was going through the process on my own. I would certainly recommend Park Lane to any prospective buyer/seller.... Read more
Buyer
5th Feb 2023 (2 years ago)
Park Lane dealt with the sale of my property and were prompt and proffesional from start to finish. A special huge mention to Amy who made an extremely stressful and difficult sale bearable.She made herself available at any time of the day to answer questions or to chase solicitors on my behalf. As well as communicating with our sellers further up the chain to assure them we were doing everything we could to get the sale through. I could not reccomend her enough.... Read more
Seller
3rd Feb 2023 (2 years ago)
J West
Park Lane dealt with the sale of my property and were prompt and proffesional from start to finish. A special huge mention to Amy who made an extremely stressful and difficult sale bearable.She made herself available at any time of the day to answer questions or to chase solicitors on my behalf. As well as communicating with our sellers further up the chain to assure them we were doing everything we could to get the sale through. I could not reccomend her enough.... Read more
Seller
3rd Feb 2023 (2 years ago)
The house was under offer within a few weeks of the property going on the market. It was a very protracted sale and purchase for us due to circumstances beyond Park Lanes control or mine! Towards the end of the process when things became extremely challenging and frustrating Amie remained in constant contact. She communicated with me daily and empathised throughout remaining professional and extremely aware of what was going on, she chased solicitors, my purchasing estate agents and basically kept me sane!. I would have no hesitation to recommend Park Lane. Thank you so much. I now have a happy Mum in Devon x... Read more
Seller
23rd Nov 2022 (2 years ago)
D Simona
It's been a pleasure to deal with Park Lane and they have been really helpful as our solicitors have been really difficult. Actually the exchange and complition happened because Park Lane helped us with this. Really professional! We do recommend them! Many thanks!... Read more
22nd Nov 2022 (2 years ago)
David and Louise were first class right from the valuation through to completion. Always available, no pressure, and when we were ready to go a supply of quality buyers. They ensured we were able to secure the property we wanted to buy. Also, when our removal company let us down on moving day, found us another removal firm
who completed the move for us that day.
David and Louise could not have done more for us. David always put you at ease, and made you feel you were in good hands.
Would recommend Park Lane without hesitation.... Read more
Seller
11th Jul 2022 (2 years ago)
M acres
Friendly and professional service from start to finish. We were kept updated throughout the sale, and the staff were more than happy to answer our many questions and queries. I highly recommend Park Lane and would not hesitate to use them again in the future... Read more
24th Jun 2022 (2 years ago)
J Hussain
Contrary to what we think of agents , Park Lane is very different. Easy to get hold of by phone and email. Helped negotiate a deal that allowed the sale to go through start to finish in 8-9 weeks. Their approach is non pushy & I felt very comfortable throughout the process. A professional yet friendly service. Highly recommend them. A huge thanks to Louise.... Read more
10th Jun 2022 (2 years ago)
S Mercer
Excellent personal service and support throughout the whole process of selling our property. Went above a beyond what we expected from an estate agent. Very easy to talk to and sold our property quickly keeping us well informed from start to finish.
would highly recommend Park Lane... Read more
Seller
24th Apr 2022 (2 years ago)
Cilane
David and the team at Park Lane provided us with a very professional service during the sale of our home. Despite all the difficulties due to the pandemic they were always extremely helpful, courteous and above all honest, something rare in an estate agent. This made a stressful experience so much easier. We would definitely recommend. So much so that we had no hesitation in using their service to market my parents house. Again the service was exemplary from start to finish even though we had a few issues along the way. Commendable service yet again. Thanks to all the team at Park Lane.... Read more
Seller
17th Feb 2022 (3 years ago)
E Burr
We had a very difficult buying process due to a longer chain than imagined. Park lane were fantastic, they were always keeping me upto date! Amie was fantastic
Highly recommend... Read more
Buyer
15th Feb 2022 (3 years ago)
L Faulkner
Aime was an absolute star, so helpful and understanding made the whole very prolonged purchase more bearable, the best agents I have ever dealt with!... Read more
Buyer
30th Jan 2022 (3 years ago)
M butler
Great experience when buying our first house. Very easy to contact from the first encounter we had with them to the day of our completion. I have spoken to all the team but Louise who we were dealing with has been very helpful and kind throughout. Great communication and happy to chase things when needed. We would definitely recommend using them again and would be happy to resell if we ever choose to do that!! Thank you Park Lane!... Read more
Buyer
24th Nov 2021 (3 years ago)
I Ray
Calling Park Lane an estate agent would do them a huge dis-service, they are so much more. Their approach and engagement to the marketing and sale of our property was first class. David's openness and professionalism combined with his understanding of the market helped present our property to the right audience, at the right price point to make the sale quick and concise. We would have been lost without all of the support provided by both Louise and Amie to keep the chain moving forwards, they worked tirelessly with all of those in the chain to make sure everyone was updated every step of the way, and went beyond their remit to help resolve issues. I honestly can't recommend Park Lane Property Agents enough.... Read more
Seller
15th Nov 2021 (3 years ago)
D Baker
Park Lane estate agent has been absolutely amazing in the service provided on the sale of my property. From valuation to completion a service second to none, keeping me fully up to date at every stage . I have sold several properties over the years but not received such excellent service from any of the previous agents . David and Amie are a highly professional team and I would not hesitate to recommend Park Lane to anyone wishing to buy or sell a property. My many thanks to you both !!!... Read more
Seller
2nd Oct 2021 (3 years ago)
C Masey
Amie and David at Park Lane were very professional, attentive and provided a first class service throughout my whole journey with them.
Park Lane were very responsive and caring, and I received the best service I have ever had from an estate agents! I would highly recommend using them if buying/selling a property.
Absolutely outstanding, many thanks!... Read more
7th Sep 2021 (3 years ago)
I Easterbrook
A very professional business.... Read more
6th Sep 2021 (3 years ago)
N Symonds
Very friendly not pushy at all good estate agents.... Read more
24th Aug 2021 (3 years ago)
M Leoni
Mr David Worrell from Park Lane provided an outstanding service. Contrary to some of their competitors who tend to be more like sausage factories, we received a bespoke and friendly service. Mr Worrell and his team provide an accurate evaluation that reflected the current market and Park Lane unique clientele network. Nothing was ever an issue for them. With their prompt and clear communication, we manage to sell the property within a week at the requested price.
I highly recommend Park Lane to anyone selling or buying property within their area of operation.... Read more
Seller
22nd Jun 2021 (3 years ago)
N Mc
I cannot rate Park Lane highly enough. From start to finish they were professional, approachable and friendly. We got an offer on our house very quickly but unfortunately there were some issues with the onward chain for the house we wanted to purchase and this is really where Park Lane stepped up. Amie could not have been more helpful, always keeping us updated and if she said she was going to ring you...she did! Having viewed lots of properties whilst looking for our next purchase, I can also say Park Lane are excellent and stand apart from the others. I would not hesitate to recommend them.... Read more
Seller
1st Jun 2021 (3 years ago)
J Grover
Intialy Proffesional service from David who valued my house and had very little contact heard from him afterwards, but when it came to actually selling my house after going on the market I have had little in the way of updates and a poor amount of viewers I had sold my property then it fell through and now feel it's like they have given up 3- 4 weeks after it fell through I still have the sold sign displayed outside instead of a for sale sign lack of advertising on zoopla one of the major sites and many other sites on the internet not covered by this estate agent.... Read more
Seller
22nd May 2021 (3 years ago)
M Islam
Louise, David and Amie are extremely helpful, very friendly and knowledgeable, would recommend Park lane to anyone.... Read more
21st May 2021 (3 years ago)
A Ndoni
Park Lane Estate Agent were very professional, knowledgeable and very easy to talk to, very understanding and always helpful. Couldn't have asked for a better experience. Louise was amazing, she made the house viewing a great experience. Also Louise was always available to answer any questions we had, over the phone or face to face. A very big thank you to Louise for being so professional and helpful.... Read more
21st May 2021 (3 years ago)
S Wenlock
David and Amie are really knowledgeable about the local property market and were super helpful in helping us to market and sell our home. Nice people. Nice to work with, and no nonsense. I'd happily recommend them... Read more
Seller
5th Apr 2021 (4 years ago)
S Chappell
We purchased our lovely home through Park Lane in 2020, To say the transaction went smoothly would be a lie, However this is where a good business shows how good it is when things start to go wrong.. I won’t bore you with all the details but I honestly believe if was not for Amie’s utter professionalism and tenacity in getting us through all the problems we faced we would have lost the house we were buying..
I could not recommend Amie at Park Lane enough and you are always welcome to pop in for a cuppa and a catch up with Clare and myself..
Regards
Scott Chappell... Read more
Buyer
22nd Feb 2021 (4 years ago)
B Whiffen
Excellent service from Park Lane. Selling my house couldn’t have been easier. Lovely friendly staff made my experience even better would highly recommend.... Read more
Seller
16th Feb 2021 (4 years ago)
N Chaston
I found Park Lane Property Agents very professional, quick to respond and went above and beyond in helping selling my home. Would definitely recommend... Read more
Seller
16th Feb 2021 (4 years ago)
I have never left a review before but feel compelled to. Park Lane property agents have been so hardworking, completely committed to our sale and to our buyers who also feel the same way. We was selling with another agent opposite Park Lane who We have had a terrible experience, rude! Don’t care! Just awful. Never in!
I was so disappointed with the experience,
then I was recommended to use Park Lane by my neighbours who brought through them, so glad we did, They are a pleasure to deal with and sold my house so quickly, kept us continually updated and our buyers, Amie, David thank you, I recommend anyone who wishes to buy or sell to use this refreshingly hardworking property professional... Read more
Seller
9th Dec 2020 (4 years ago)
A Steward
Park Lane got us our house at a great price and we're very professional from start to finish David is by far the best estate agent I have come across in the 7 houses we have bought and sold Amy was totally on the ball and always chasing the other party's on our behalf... Read more
Seller
15th Jun 2020 (4 years ago)
M Freeman
Thank you so much David and Amy for all your hard work! This is the second property I have had the pleasure of selling through Park Lane and cannot rate them highly enough. They were very understanding and kept me very much informed from start to finish. Even though this particular sale took sometime and was not simple neither David or Amy were ever unhelpful and went out of their way to make sure I was happy from start to finish. David held open days for me without my involvement and always called or emailed me with updates at every stage. If you want a hardworking honest reliable estate agent then look no further than Park Lane Estate Agents. A+ Michelle Freeman... Read more
Seller
28th Feb 2020 (5 years ago)
O Akinci
David is extremely professional in his field. I have no hesitation to use his services and recommend him to anyone who wants to sell or rent properties.... Read more
9th Dec 2019 (5 years ago)
D Richardson
Dear David and Amie
We would just like to send you this to thank you so much for your outstanding and impeccable service in dealing with selling our home.
We have been so impressed with both of you from the start. You have kept us well informed for every viewing and feedback. You have been extremely patient with us & so kind. Although it wasn’t all straight forwards you always made me feel reassured & dealt with every question we had. You were far more efficient than all of the estate agents and solicitors that were involved and went beyond the call of duty to make moving into our dream home possible. This truly would not have happened without you!
I am so pleased we chose Park Lane to sell our house, I have and will continue to recommend you to anyone wanting to move
Thank you again... Read more
Seller
28th Sep 2019 (5 years ago)
N ward
Our house sale was a long and difficult process, as I’m sure many sale are. However, much of the stress was dissipated by having such reliable information from you, on a regular basis.
I am so grateful to you for all your hard work and honestly believe that, without your vigilance in this matter, the whole chain would have fallen apart. I cannot thank you enough for going above and beyond our highest expectations to liaise with and feedback to all parties to ensure this sale went through.
Your work ethic is second to none and your manner is calm & polite, my husband and I send our thanks and genuine appreciation.... Read more
Seller
21st Jan 2019 (6 years ago)
N Taylor
Good agency, Amie was very helpful and regularly updated us concerning our sale and purchase.... Read more
Seller
23rd Dec 2018 (6 years ago)
M Williams

Untrustworthy liars that allow apprentices to deal with high value transactions.
Untrustworthy:
We had the unfortunate experience of having to deal with Park Lane, a small, unprofessional estate agents that openly lie to those they deal with. Instead of explaining that it was them, not the seller, that didn't want us to meet the seller, Park Lane would come up with lie after lie that the seller was 'too emotional' or 'had a hospital appointment' etc. When we did eventually meet the seller (who provided honest answers to our questions about the property and the area) the seller was surprised to learn that Park Lane had prevented us from meeting as he had been happy to meet us all along so that a smooth sale could take place.
Unprofessional:
Park Lane did not pass on our messages to the seller. When we requested that Park Lane pass on enquiries, the Director of the company, David with whom we'd not had any previous dealings responded to our messages almost immediately (late at night), in very bad English and in a very rude, accusatory manner. Cleary, he was not performing his role as estate agent and passing on our messages to the seller. Instead, he took it upon himself to answer on the seller’s behalf and based on incorrect information (as he had little knowledge of our transaction). This caused us to lose confidence in the house purchase. We were trying to reach an exchange but David and his colleagues where not facilitating this. Instead they did not communicate to us why there were delays after delays (it took over 7 months for a straightforward transaction to complete.
Inexperienced:
Whilst we appreciate that apprentices need the opportunity to gain experience, there are circumstances when it might be helpful for an experienced estate agent to take the lead. We had requested a viewing of specific parts of the property, e.g. the garage, and had clearly mentioned this before making the trip from London to Bishop's Stortford to do the viewing. When we arrived the apprentice met us at the property and said we could not see the garage or other parts of the property (which we hadn't even requested to see in any case). The apprentice was very defensive and claimed that he didn't have the necessary insurance (due to being an apprentice) to show us all parts of the property. We found this incredibly frustrating as we had had our offer accepted on this house and needed to see not only what condition the house was in but also how much storage space there was so that we could plan the move.
I WOULD AVOID THIS COMPANY!... Read more
Buyer
4th Apr 2018 (7 years ago)