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- Priory Management
Priory Management
Closes at 5:30pm
16 Kew Green, TW9 3BH
Priory Management are an estate agent in Isleworth. They mainly list properties in TW3, TW9 and W8. Over the last 6 months, they've listed 0 properties, with 1 currently on the market. They list properties for sale on OnTheMarket.
Opening hours
- Monday 8:30am - 5:30pm
- Tuesday 8:30am - 5:30pm
- Wednesday 8:30am - 5:30pm
- Thursday 8:30am - 5:30pm
- Friday 8:30am - 5:30pm
- Saturday 8:30am - 5:30pm
- Sunday Closed
View all details
Priory Management Reviews (18)
Have you used this agent?
67%
6%
0%
0%
28%
All (18)
Seller (0)
Buyer (0)
Landlord (4)
Tenant (8)
General (6)
E lobo
Bunch of unprofessional racist guys specially a guy called Liam who doesn't have a clue of his job. Rented a flat in Sunbury at Priscilla House Flat 11. The place was supposed to be renovated but from day one the flooring was popping out.The cheapest boiler was installed which broke down every week and for the past two years was never repaired.Suddenly one day there was a leak in the bathroom and we and my sister cleaned it. Next day a plumber attended and was shocked to see WE ALIVE!!!!!!!as there has been a LIVE WIRE underneath the bathtub for the past Two years. Upon questioning the agency they and the owner gave a notice to leave the place without any explanation. Now the agency is holding our deposit back of £1445.00 and bulling us into paying for new renovation. It's been now more then 3 weeks they holding our deposit which is illegal as per the UK LAW Pleas think twice before doing business with such frauds.
Tenant
20th Mar 2024 (10 mo. ago)
S Feargrieve
I was a tenant of Priory Management for over 12 years. From onboarding me through to courteous, efficient and effective relationship management throughout and the ease of exit at the end of the tenancy, they delivered an excellent, friendly service throughout. I cannot recommend them highly enough to landlords and tenants alike.
Tenant
23rd Nov 2023 (1 year ago)
D Pig
I rented a house from Priory with three other staff from Kew gardens. They charged us over £900 for gardening from our deposit, to put the postage stamp garden in North Sheen right. I've always had a real problem with this because we didn't earn a lot from being gardeners; certainly not as much as the gardener they got in to cut the grass.
Tenant
7th Jul 2023 (1 year ago)
A Hadet
Priory Management have been from day one the most professional and pleasant agency, dealing with everything swiftly and efficiently, (in sharp contrast with another local agency we dealt with previously), with access to an array of high quality tradesmen, and always going above and beyond. I can't recommend the team highly enough, with special mentions for Liam and Katy, who have been incredibly pleasant, professional and helpful from start to finish.
Landlord
30th Jan 2023 (1 year ago)
J Thornton
The rating I have given Priory might change after my tenancy formally ends later in the month of May, or early June. Watch this space.
Tenant
17th May 2022 (2 years ago)
A Cybulski
They are always there for any query!
4th Jan 2021 (4 years ago)
J Allert
I have been very pleased in all my dealings with Priory Management. Very professional and responsive.
16th Dec 2020 (4 years ago)
J Gupta
Absolutely bunch of unprofessional people.
They had a booking with me to show an apartment. 10 mins before my appointment I gave them a call to say I would be 5 minutes late. They told me that all appointments were cancelled as the person I had the viewing with. Which was unprofessional as I got no call and I told them I was coming from a 30 mins drive. I don’t love close by. They say someone will be there in 15 mins. 20 mins after my scheduled time I call them and they tell me the person will be there in another 10-15 mins. I told them I have another appointment so not to bother coming now. The person goes and I quote “I arranged someone to come so it’s either now to view the apartment or forget it.”
I decided to leave. I don’t want to work with such people. Imagine I rented an apartment with these people. Call them to get something fixed and no one would show. Pathetic.
DO NOT USE THEM! NO ETHICS!
19th Mar 2020 (4 years ago)
J french
Over the past 10+ years I have used Priory Management as both a tenant (renting through them) and as a landlord (having them sell, rent and manage my own properties). They have always been great at finding quality tenants, arranging repairs, finding good buyers, etc. James, Debbie, Jack, Iwona and the team are great to work with. I highly recommend their services to both landlords and tenants!
26th Feb 2020 (4 years ago)
S Hardwick
Priory have always acted professionally and to a high standard of service. I have used them to find tenants for my properties for some years and have always been very happy with both the service provided and the quality of the tenants' referencing and checks. I would recommend them to any landlord
Landlord
25th Feb 2020 (4 years ago)
S Wright
I have used Priory Management for a number of years now and always impressed with their professionalism and hunger to help. They are prompt at finding quality tenants and support me in terms of approved local contractors when required. They are fun too! James, Debbie, Jack, Iwona and the team are amazing! Thank you.
Landlord
6th Feb 2020 (4 years ago)
J Allen
I have rented properties for many years and have never had such a professional and personalised service as that provided by Debbie, James and all of the team. Thank you!
Tenant
6th Feb 2020 (4 years ago)
D Tsalta
This is what we call bespoke service . Very Friendly , highly efficient , always willing to assist . Unlike high street firms they have a more personal approach and they really deliver! Highly recommended !
6th Feb 2020 (4 years ago)
T H
Very disappointed over quality of service. One member of the team does not appear to know what the other is doing, resulting, not only in them not turning up for their own appointment, but being unable to commit to any time of arrival. After over an hour of waiting and not even receiving call back with updates on ETA, we had to leave without seeing a property we were interested in.
When we made the last call to advise that we were departing, they offered to pay for a cup of coffee. It's a house we were looking for, not a wasted 3 hours (including travel)
4th May 2019 (5 years ago)
Vicky
I am very surprised there are not many reviews about Priory. I rented a house in Kew through their company for about 3 years, and I couldn't recommend them more. From needing someone to fix appliances to locking myself out of my apartment on a Sunday (....), they've always been there to make sure I was okay and had everything I needed. Granted, some of their employees need a little bit of a reminder and a push to actually get things going, but they always do in the end. Most importantly, they are kind, understanding people and they take the time to chat and figure out possible solutions with you. They approach things with a logical but sensitive touch, which is lovely. They also take the time to research things for you and even recommend solutions and choices based on what they personally do and have experienced in all their years in the industry. When it comes to money and legal matters, I've never found a company more transparent with contracts, invoices and receipts. We went through 3 or 4 drafts of the contract initially before settling to the final one, because they really do listen to what you have to say and your concerns. Not to mention my landlord was wonderful throughout.
A big thank you to Priory for taking care of me for the past 3 years and I hope we cross paths again in the future!
Tenant
16th Feb 2019 (5 years ago)
N G
Don't ever use this agency!
We're about to rent a house from them but in the last moment they said the property is not longer available and left us on the street.
Be very careful with them!
Tenant
9th Apr 2017 (7 years ago)
C Hyde
Recently let 3 properties with Priory Managent. They were extremely helpful and efficient, making sure we had the right tenant for the properties. They dealt with all the paperwork without any problems and were easy to contact throughout the process. They manage my properties , taking away the headache of having to find reliable professional services.
Thank you Priory
Landlord
11th Nov 2016 (8 years ago)
F Fielding
Wow. At last a letting agent that actually does what it says and should do. I've rented for the last 20 years and have always felt short changed either during the tenancy with poor or slow maintenance or at the end with slow deposit return or unfair deductions. Fiona
Tenant
14th Jul 2016 (8 years ago)
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