A Haidr
I had the worst experience of my life with them and Featherstone Leigh , my son has a permanent asthma and breathing issue from the flat they have rented me. I was not able to stay in the flat for over two months , no alternative was offered to me and my family, being homeless due to the smell of damp, water leak has costed me a lot of money and stress.
Useless team all they care about is their rent it be paid , they have breached their contract on so many occasions, they failed . Do not get fooled by those good reviews!... Read more
Tenant
31st May 2024 (7 mo. ago)
C Copland
We moved into a property in the area and it was a complete shambles. After speaking to George Porter at Chestertons, we were assured it would be fully furnished, but when we arrived, furniture promised in the flat, such as a sofa, was simply not there when we arrived due to previous tenants taking it with them. We were offered a small compensation amount, and when we spoke to Hannah Al-Sayyah Marla and explained it did not simply cover the costs, she threatened to hold the money they offered.
AVOID AT ALL COSTS.... Read more
Tenant
15th Mar 2024 (9 mo. ago)
Could have been a better experience... Read more
Seller
27th Nov 2023 (1 year ago)
Gaurav
My experience dealing with sales team at the Kew office is excellent.
I would like to highlight, in particular, the professionalism & efficiency by Gergely Kovacs.
He was also very responsive.... Read more
21st Jul 2023 (1 year ago)
P Lape
Excellent service from Chestertons Kew. Would like specifically mention Martyn who helped and guided us through quite complicated buying process and was always super fast to respond, provide expert advice and make sure all parts of the deal are moving forward.... Read more
Buyer
21st Jul 2023 (1 year ago)
H Salmon
Very helpful and knowledgeable... Read more
12th Jul 2023 (1 year ago)
J Hornby
My experience of the staff at the Kew office is excellent. I would like to highlight, in particular, the professionalism, efficiency & most of all kindness by Cheryl Turner. I am a woman in her seventies & therefore very analogue in my outlook. Being faced with, what seemed to me, a mountain of digital paperwork was daunting. Ms Turner was more than helpful in this regard.... Read more
4th Jul 2023 (1 year ago)
RSB
Thanks Martyn for help on sale of my property and thanks to Sam on the lettings side.... Read more
Seller
23rd Mar 2023 (1 year ago)
B Kalia
I spoke to the team in the Kew branch who demonstrated a fast, friendly and competent approach to my query. Just wanted to show my appreciation to Samuel in the lettings team for his fast response hence is a credit to Chestersons.... Read more
9th Mar 2023 (1 year ago)
D Thiyagarajan
Martyn at the Kew Chestertons office is a brilliant estate agent. He has sound emotional intelligence, acts quickly and with energy, he knows how to handle a buyer and how to manage the selling process. He is also extremely honest and transparent with both the buyer and seller, engendering mutual trust, which helps with navigation of the process. I’d highly recommend him.... Read more
26th Jan 2023 (1 year ago)
V Kudzmaite
I am a new tenant of Chestersons & so far I've had a good experience with them. Jack & Hannah have been very lovely, professional & easy to deal with. Contact between them & myself was very easy & quick. The process was simple & I'm glad to have found my new flat through them. Hopefully there won't be any issues in the near future :)... Read more
Tenant
23rd May 2022 (2 years ago)
J Reily
We sold our flat in Kew and found Chestertons to be very helpful. Bart Chmielecki handled the sale and was very knowledgeable and helpful... Read more
Seller
16th Mar 2022 (2 years ago)
R Held
Deciding to sell our property through Chestertons in Kew was an excellent decision. Daniel and his team maximised the value of our flat and provided a professional service throughout. We were supported and reassured through a challenging (and stressful) process, and we are delighted with the outcome.... Read more
Seller
26th Nov 2021 (3 years ago)
G Miller
To the team at Chestertons Kew - thank you all very much for the great service you've given us in selling our house recently. Compared to the competition (who we used when buying the house), you've been fantastic (and I don't get the impression this service is reserved only for those who are sellers). You've been attentive, friendly, professional throughout, providing great advice (thanks Daniel) as well as keeping the machine oiled throughout the entire process (special thanks Natasha). A great tailored service, where I found that the team made the time to really engage individually, rather than simply process paperwork - I have no hesitation in recommending Chestertons - well worth a conversation with them if you're considering selling your house, I don't believe locally you'll find better. Thanks again!... Read more
Seller
4th Oct 2021 (3 years ago)
P Talbot
We bought our new house in Richmond with the help of Chestertons . Natasha was our contact and a true professional. Most Importantly, during this difficult period for us all, what with Covid and everything, she was always calm and pleasant - so thank you Natasha.
The Talbots
1st October 2021... Read more
Buyer
1st Oct 2021 (3 years ago)
D Gibbons
Superb and seamless service from Daniel and Natasha. A complicated sale due to the pandemic and they were alongside us all the way. I strongly recommend them and if there were six stars I'd be happy to award them.... Read more
Seller
22nd Sep 2021 (3 years ago)
P Graves
Many thanks to Hannah, Jasmine and Chloe who rented out our property in super quick time. Even when the first agreement broke down through no fault of their own, they found another suitable tenant within 2 days. Always easy to contact and talk to, they listened to our requests and took them on board..... Read more
Landlord
17th Sep 2021 (3 years ago)
J Uzzell
Natasha did a really great job with our house sale - listened to what we wanted, sorted out viewings very efficiently and was key to progressing the transaction. Highly recommend her and the rest of the team.... Read more
Seller
25th Aug 2021 (3 years ago)
Great service and assistance throughout the process.... Read more
Seller
19th Aug 2021 (3 years ago)
R Bale
It was a pleasure to work with the team at Chestertons Kew while selling our flat. Lizzy, Natasha, Daniel and Chloe are friendly and professional and were responsive to our needs throughout the process. They found us a great buyer and helped to steer us through the ups and downs of moving home. Thank you very much!... Read more
Seller
18th Aug 2021 (3 years ago)
M S
Daniel, Chloe, Natasha and Lizzie were professional , well organized and straighforward dealing with the whole process . We are very satisfied with their approach and successful conclusion of our recent sale. Would high recommend them. Thank You!... Read more
Seller
18th Aug 2021 (3 years ago)
R Pedro
Daniel, Natasha and Lizzie were impecable throughout the entire process. There's nothing that can be flawed. Always professional, listening to our needs and supper accommodating. Not only did they manage to close our deal, they found us an incredible buyer who were super pleased to leave our house to. They definitely have my business the next time I need to sell/ buy/ rent. Keep up the good work.... Read more
Seller
16th Aug 2021 (3 years ago)
S Miles
We had a very positive experience working with Chestertons Kew on purchasing a property in the area. We primarily interacted with Lizzy who was always a delight to chat to, proactive and expert at advising on keeping the process moving. As with many others this year, we were working to a relatively tight deadline given the stamp duty holiday, but we managed to get everything completed in time. On the odd occasion Lizzy was out the office, the rest of the team were always responsive and up-to-date on everything, which inspired lots of confidence. If/when we have any need in the future they will undoubtedly be our first call.... Read more
Buyer
9th Aug 2021 (3 years ago)
E Reah
Thank you so much to Daniel, Natasha and Lizzie (and everyone at Chestertons Kew!) They managed to secure an off the market offer on our house in just a few weeks and at a great price. Lizzie was great at communication and really easy to work with. Whereas, Natasha also found us my dream London house which we cant thank her enough for! Would highly recommend all of them when looking for a house in Kew/Richmond.... Read more
Seller
28th Jul 2021 (3 years ago)
A Jozsa
I can highly recommend Chestertons! I have worked with a few letting agencies but this experience really stood out. My agent, Jasmine Birungi went out of her way to answer all of my questions promptly, and supported me throughout the process with a smile. Chestertons operates a portal to upload and store documents, see where you are & what tasks you have, which makes it seamless. The move-in went similarly well, with ample communication on availabilities and all.... Read more
Tenant
4th Jun 2021 (3 years ago)
B S
This agency is a disaster and a disgrace. They are completely disorganised and entirely unprofessional. They think Covid safety precautions are an inconvenience.... Read more
12th May 2021 (3 years ago)
Chestertons worked really hard behind the scenes to get the deal done, couldn’t ask for a better result.... Read more
Seller
6th May 2021 (3 years ago)
P Van
The service and knowledge I've got from Chestertons has been fantastic. Jack Burnett was my agent and he helped me throughout the process of renting the apartment I'm currently in. The viewing was fantastic (he didn't leave out any details), the questions I had about the location and agreement were brilliant, and the help provided during my move was great and replies were swift.
This is my first apartment and I couldn't have asked for a better agent!... Read more
Tenant
24th Mar 2021 (3 years ago)
D Wells
Constructive, thoughtful and reliable – the service was second to none. Natasha Coster was a wonderful agent she was extremely responsive and helped make a stressful process that little easier to bear.... Read more
20th Mar 2021 (3 years ago)
W White
Daniel & Elizabeth from Chesterton's Kew are two of the most professional agents I've worked with. Having experienced both the buying and the selling process with them, we came out of both with a feeling of great satisfaction and I wouldn't hesitate in recommending them to anyone looking to transact in the Kew/Richmond area... Read more
Seller
2nd Mar 2021 (3 years ago)
G Cassi
I've had a very good experience renting a property with Chestertons Kew, I would like to thank Jack Burnett for the great customer service and support! I would highly recommend their service. Many thanks!... Read more
Tenant
8th Feb 2021 (3 years ago)
P Cidale
I just moved to London and I can say that I was very lucky to find Chestertons Kew during this process. Jack Burnett was my estate agent, he provided a high-level service, always responsive, and quick to resolve any pending issues. Almost the entire process was carried out by phone and video call, and this may bring some doubts and insecurities, but I guarantee that the whole service was provided with a lot of professionalism and attention to my concerns. I would like to thank Chestertons Kew and Jack for all their help to me and my family.... Read more
5th Dec 2020 (4 years ago)
husseinj1265
As a landlord dealt with the lettings side of Chestertons at Kew and very impressed with the service I got from Sebastian Walters in particular - dealt with a quite complex tenancy in an excellent way, keeping me informed all the time, and dealing with/passing on any issues I had.... Read more
Landlord
9th Sep 2020 (4 years ago)
I Spencer
Having dealt with a few estate agents over the years I cannot recommend Lizzy and Daniel at Chestertons enough.
The property sold within 1 day of it going online and had many offers and everything was simple. I think the biggest compliment I can pay to these guys is it was easy for me and I had little to do.
They have handled a long distance sale for me and have continually gone above and beyond. Due the current situation they have handled everything for me in style and handled any issues along the way exceptionally well.
Both Daniel and Lizzy are so easy to work with and have made the sale actually quite a pleasure despite the stresses and issues that come with a house sale.
As I mentioned I honestly cannot recommend Chestertons and in particular Daniel and Lizzy enough. And I cannot thank them enough either.... Read more
Seller
2nd Sep 2020 (4 years ago)
N McNulty
The team at Chestertons were brilliant. Jasmine was my estate agent and her customer service skills are second to none. She happily answered my many questions and concerns promptly and went out of her way to help. This made the process of moving the smoothest I've ever experienced. I couldn't recommend Chestertons Kew enough!... Read more
28th Aug 2020 (4 years ago)
S Morjaria
If you are a landlord go to Chesterton Kew. Jasmine and Adam were dealing with me. Excellent professional service from both of them. Jasmine went beyond her duties to help out upto the final stages of letting. Thank you Jasmine and Adam for all your help.... Read more
Landlord
17th Aug 2020 (4 years ago)
N Zoberi
Chestertons secured me a tenant very quickly and they went the extra mile to make this process reach completion very swiftly. I am truly grateful for the extra effort they put in, especially as I was out of the country for the end process.... Read more
Landlord
4th Aug 2020 (4 years ago)
S Naylor
The agency placed a sold sign outside my property (obviously by mistake) it was there for nearly 4 months despite calling on many occasions to remove it. When I finally decided to speak to a manager I was asked if I was sure it was a Chestertons sign! He told me someone would collect it that day. Of course they didn’t so I had to take it down to the office myself as I was sick of neighbors asking about the sale of my house!?! Extremely unprofessional... Read more
12th Jun 2020 (4 years ago)
E Dimitrovska
Hello,
I was looking for a new flar for moving via Chestertons Kew. My agent was Jasmine and believe me I was lucky to have her.
She is really professional, fast, flexible, responsible, actually the best agent in every way.
So if you need a new home I would recommend to choose Jasmine from Chestertons because she is the right person and the best in her work ????????????... Read more
23rd May 2020 (4 years ago)
P Oetiker
Daniel and the team at Chestertons in Kew are are a top class outfit.They have been great advising us and our some of our clients with their expert advice on property matters and market analysis. I will certainly be seeking their advice in the future and do recommend them to any one wanting to sell their home.... Read more
Seller
10th Mar 2020 (4 years ago)
J Percival
"Great Service'" provided by Daniel Killick and his team member Michael. Excellent follow up of your enquiry. Highly recommend it!... Read more
8th Mar 2020 (4 years ago)
M Migliorini
I have had excellent experiences with Chestertons Kew also in the past. this time I rented a fantastic apartment for me and my family and we were followed with great professionalism and availability by Mrs Jasmine Birungi who brilliantly solved all our requests. thanks Jasmine, excellent professional... Read more
Tenant
28th Feb 2020 (4 years ago)
R Dinis
Good agency. Ashlee was very helpful and dedicated in helping me find a home. Didn’t use them in the end but will definitely come back if I need to.... Read more
7th Feb 2020 (4 years ago)
G Naidoo
I engaged with Chestertons (Amy and Steven) early December and in approx 2 months they turned around a new tenant for me. They not only were professional and helpful but always keeping me up to date and making sure everything ran like clock work. This was my first time dealing with a letting agent and if this is the service you get then wow!
Thank you Amy especially you were relentless in making sure this deal gets done and I find a tenant before I moved. This is not a normal service, trust me I deal with sales people all the time!
Wishing you both the best.
Greg... Read more
Landlord
31st Jan 2020 (4 years ago)
Elizabeth
Chestertons Kew is an outstanding Estate Agency! Living far away, I was looking for an agency I can completely trust with selling my apartment. I am so glad that I decided to go with Chestertons. Daniel and his team did an amazing job. The team is very professional, friendly and supportive. I can highly recommend this agency; they exceeded my expectations. Thank you for all your help and patience. I wish you Daniel, Richard and Margarita all the best.... Read more
Seller
14th Aug 2019 (5 years ago)
C Littley
We've just completed on our first home through Chestertons and honestly they could not have made the process better for us.
We had a purchase fall through before finding the place we've just bought and it was like day and night, the difference between the process the first time and this time.
Lizzy was our agent and I could not recommend her highly enough. Always willing to help and regularly updating, even when there wasn't much news, really helped us to feel confident we weren't going to encounter the same issue as last time.
Can't thank Chesterton's enough - we love our new home!... Read more
Buyer
26th Apr 2019 (5 years ago)
M Tuke
I previously bought and now have just sold off-market with Chestertons in Kew, my primary contact was branch manager Daniel Killick. Daniel and his team were superb throughout, highly professional, highly resourceful and exceptionally articulate with regard to processes and status updates. A real pleasure to deal with. They have set a new bar for estate agents. 100% recommend.... Read more
Seller
7th Feb 2019 (5 years ago)
S Ingram
Thank you so much to Daniel and everyone at Chestertons in Kew! Our house was under offer in just a few weeks and it all went so smoothly. Daniel and his team were really easy to contact with queries and kept us posted along the way. Highly recommended!... Read more
Seller
24th Nov 2018 (6 years ago)
M Duarte
We bought our house with the help of Elizabeth and Daniel from Chesterton Kew. They always answered fast and were very supportive. The overall process was handled in a very professional way, with written confirmation of the offer, house details, etc.... Read more
Buyer
28th Oct 2018 (6 years ago)
A Glover
Within a minute of Daniel walking into our home, I knew that we would be instructing the team at Chestertons Kew to sell our house. After a couple of weeks, we received an offer from a person living overseas and, working around the time-zone challenges, Zac was always on top of the case. Holding it all together at the office was Elizabeth who would often have the information you'd called about, or quickly connect you to Zac or Daniel. We would like to thank everyone at Chestertons Kew and would highly recommend them.... Read more
Seller
6th Aug 2018 (6 years ago)
K Craig
Honest advice and a smooth sale. Thank you Daniel and Zachary for all your help.... Read more
Seller
30th May 2018 (6 years ago)
C Spellman
All the staff at Chestertons Kew were always very helpful and professional. They reassured me and kept me informed of details constantly. They would help and advise in a positive manner. Lizzy Teeder in particular was a star and always a cheerful person to talk to even during a difficult time. She is a real asset to the team and would definitely recommend them.... Read more
3rd May 2018 (6 years ago)
J Pearse
Chestertons in Kew and Richmond have recently concluded the sale of our Richmond house. We interviewed many agents but really appreciated the thoughtful approach and early commitment to our sale that Daniel demonstrated. All the negotiators involved from the Kew and Richmond offices were professional from the start, putting in the effort to 'know the house'. They were efficient and courteous, and all the interactions we had with them were both informative and enjoyable. From the many viewings they achieved, to handling the offers, to guiding the process from offer to exchange to completion - everything proceeded in a stress free manner. The two offices liaised efficiently on the sale and provided double resource to generate interest and get buyers to view the house.... Read more
Seller
12th Feb 2018 (6 years ago)
J Buntyn
My partner and I just moved from Germany. We are really thankful, appreciated and satisfied with chestertons’s service. Our agent Bree is excellent. She provided us a lot of helps with her patience and professionalism. We enjoyed our new flat and feel like home!... Read more
Tenant
6th Feb 2018 (6 years ago)
F Turnbull
The whole process from arranging a viewing to sorting all the pre move-in paperwork, was the smoothest I have experienced. When looking for a property you often bounce between agents, however Chestertons proved they far outweigh competition with their quick responses and efficient support. The whole team were extremely helpful and friendly, and made our move feel effortless!!... Read more
Tenant
6th Feb 2018 (6 years ago)
C Minvielle
We decided to look for a flat on Friday night, we had a viewing booked by Saturday morning and an accepted offer by Saturday afternoon. The smoothest process I have ever dealt with.... Read more
6th Feb 2018 (6 years ago)
S Yeats
Chestertons have been fantastic in the purchase of our property. From the initial viewing with Daniel we knew he really knew about the property and cared about who might be buying this. He took the time to really show us the property in great detail and this passion really reflected that of the owner.
Throughout the actual purchase Elizabeth Teeder was simply amazing, she took us through the process and was with us every step of the way. Nothing was too much trouble and she was really a great asset to us throughout the whole process and I can't recommend her and her dedication enough.
A really nice agency who i had the pleasure to deal with
Thank you... Read more
Buyer
1st Dec 2017 (7 years ago)
M Waplington
Many many thanks to Daniel and his team at Chestertons, Kew. The process was by no means easy given structural problems with 2 of the houses in the chain. This called for what I can only describe as amazing organisational and interpersonal skills as well as incredible tenacity on the part of Zachary and Daniel. They helped organise finances, insurance, surveys etc. as well as smooth the waters where required. If ever there was a perfect advert for using a proper estate agent this is it!... Read more
Buyer
14th Nov 2017 (7 years ago)
Z McQuaid
I currently work for Chestertons Kew on the reception desk. Kew office is an extremely pleasant place to work, everyone is very down to earth, extremely professional and helpful. Daniel has great energy, gives me great direction and is always there to help me when I need it. I thoroughly enjoy my time at work every Saturday.... Read more
22nd Jul 2017 (7 years ago)
S Edwards
Daniel was the first estate agent to visit our property who had a clever, well-communicated and ambitious strategy for selling our house. From different perspectives on how to price; to suggestions for how to hold an effective open house; and finally leveraging the Chestertons network, I was very impressed with his transparent, professional, specific approach to sales. That approach combined with fantastic people instincts meant that he connected the dots between us and a potential buyer leading to a quick sale and an enormously pleasant process.... Read more
Seller
19th Jul 2017 (7 years ago)
S Christmas
I really rate Chestertons Kew - truly helpful and a pleasure to deal with.... Read more
5th Jun 2017 (7 years ago)
J Braddock
Daniel did a valuation for me and gave great explanations on the different factors affecting the valuation. He was also able talk through extension options with me, and had some thoughtful advice on what buyers are looking for, balanced with my lifestyle needs - I'm not planning to sell. He's a great supporter of the Kew community, most recently helping to support the May Ball at St Luke's Church. Thanks, Daniel!... Read more
2nd Jun 2017 (7 years ago)
F Griffith
I would highly recomend Chestertons in kew village for their helpful and professional service.... Read more
23rd May 2017 (7 years ago)
E Burke-Murphy
We were very impressed with the service provided by Chestertons Kew and in particular by Ashleigh. From the first viewing appointment she was professional, helpful and noticeably less pushy than other estate agents we have viewed with. She quickly got a sense of what we were looking for and helped us to secure the perfect property without any hassle, always being very responsive to our questions. Thank you Ashleigh for all your help!... Read more
Buyer
30th Apr 2017 (7 years ago)
B Lafferty
This is my second house sale using Chestertons in Kew Gardens. On both occasions, I have found them professional, honest and straightforward to deal with. Daniel Killick heads a well informed team who all seem to know what is going on, which helps to expedite the transaction smoothly. It has been a pleasure to do business with them and I can unconditionally recommend their services.... Read more
Seller
7th Jan 2017 (8 years ago)
L Jarrett
A really great office, down to earth but wholly professional.... Read more
13th Dec 2016 (8 years ago)
G dunn
Chestertons Kew Office. Alex and Ashleigh are both a pleasure to work with, professional and proactive, they found us a tenant in 3 weeks.
Considering the market and the time of year (one month before Christmas) that is very impressive.
We are extremely pleased with the results that they have delivered and can highly recommend them.... Read more
Landlord
12th Dec 2016 (8 years ago)
B Ainsley
Great service and the team go out of their way to help support Kew and the local area. Many thanks.... Read more
15th Nov 2016 (8 years ago)
S Mangosi
Very helpful, responsive and considerate, Daniel and his team provided an excellent and speedy service when asked to evaluate our property at short notice and followed up promptly with the necessary paperwork.... Read more
Seller
7th Nov 2016 (8 years ago)
G williams
These are really great people who genuinely care.... Read more
3rd Nov 2016 (8 years ago)
J McLean
Chestertons (specifically Daniel Killick) were supremely helpful in the sale of my Kew Bridge apartment. They explained things clearly, kept me updated, and handled the logistical complexities (I live overseas) efficiently, professionally and flexibly. I have no hesitation in recommending them.... Read more
Seller
2nd Nov 2016 (8 years ago)
A Login
We really appreciate all that Chestertons Kew have done to help St Luke's Church Kew. The staff have supported us for several years, by helping us to raise funds for the Church, as well as for charities such as the Avenue Club Kew, the Strathmore School and the Alzheimers Society.
A very friendly and supportive team, the staff at Chestertons Kew have gone out of their way to support our efforts with patience and skill.
It is always a pleasure to work with Daniel and the rest of the friendly team.... Read more
27th Oct 2016 (8 years ago)
G Jones
I recently had a valuation completed on my property by the Director of Chestertons Kew. He was an incredibly bright chap who had a real understanding of the local market. He knew i wasn't going to sell my property, but nonetheless was very thorough going about his work. Within a couple of days i had my market appraisal and was delighted with the information provided. One can't help notice the amount of Community Work that Chestertons are doing with local schools and the local rugby club, London Welsh. I have no hesitation in recommending them in the future.... Read more
27th Oct 2016 (8 years ago)
S Baron
All I have to say about the company and more about the customer service (you Ashleigh and your colleague) from beginning to end has been just excellent. You listened to my needs, got back to me with some difficult choices to make as they were spot on and your first choice was actually, well what can I say, just excellent as this is where my family and I live now and we are really enjoying the place.
You have also been following up all the way through and helping me out getting all that paperwork done.
I work in a customer service driven industry and what makes our business successful and you have all it takes. You deserve to be looked after whatever it is you wish for.
I wish you lots of success.... Read more
Tenant
25th Oct 2016 (8 years ago)
R O'Hara
Chesterton's are an excellent organisation to deal with. In particular my review relates to the generous financial support they have provided in the community - to one of the local schools. I would also highlight that Chesterton's support a number of other local schools with fundraising and also sponsor other community, charity and not for profit initiatives. Their warm involvement and engagement with the local community is reflective of their general culture and ethos in their dealings - warm, welcoming and friendly.... Read more
21st Oct 2016 (8 years ago)
G Berry
A brilliant service - Ashleigh made the whole process so smooth and simple, from excellent communication before viewing, to prompt and easy meetup at the property. The paperwork was all present and correct, and Ashleigh even got in touch to enquire that I had settled in well. Brilliant, thank you!... Read more
21st Oct 2016 (8 years ago)
A Goddard
Thanks to Daniel, Alex and Ashleigh we are now living in our dream apartment - we couldn't be happier!! 5 star service form the Kew team, Thank you!... Read more
Tenant
18th Oct 2016 (8 years ago)
J Jenkins
We do not normally write reviews but we have had such a good service from Alex, Ashleigh and the rest of the Kew team we thought we must. We would not hesitate going back to them or recommending them.... Read more
16th Oct 2016 (8 years ago)
V Kardasis
If there was a possibility to give you six gold stars, I would.
In particular, I thank Daniel Killick for his exemplary professional comportment and approach, without in any way losing the human element..Warmth.
His generosity in giving his time without the 'salesman' masks, for his careful clarity, and for his pure human touch.
I am so grateful for your personal attention and caring, Daniel.You are the perfect 'face' of the company. Basil ( Vasilis)Kardasis... Read more
6th Oct 2016 (8 years ago)
P Brothers
Great experience with Paul and Daniel from the sales team. I have bought and sold through them and their local knowledge and communication throughout the process was exceptional. Highly recommended, looking forward to working with you both again in the future!... Read more
Seller
28th Sep 2016 (8 years ago)
G Elst
I contacted Chestertons for a house evaluation, and came away impressed with the quality delivered, from the initial contact, the appointment, the attention to detail and considerateness during the evaluation visit, the on time documentation to the professional follow up afterwards. Essentially along the entire service chain. Highly recommended.... Read more
28th Sep 2016 (8 years ago)
R Willow
I was looking to rent my property and was very pleased the way Alex and Ashleigh handled my urgent request. Very professional and friendly agents, who managed to find a professional tenant within a week! Would recommend to anyone.... Read more
Landlord
20th Sep 2016 (8 years ago)
P Wallace
Honesty and integrity aren't often words used for estate agents. Daniel and Zachary at Kew do a down to earth job, and go the extra mile without avoiding difficult discussions. Thanks you guys, job very well done. Phil & Suzanne... Read more
19th Sep 2016 (8 years ago)
J Tonkin
Having worked with Paul Hammond from the Chesterton's Kew office over the last 4 months on the purchase of a commercial property, I couldn't be more delighted with the help, advice and support from them in buying the property. Paul has a great mix of professional efficiency to keep pushing things along but never hassled or pressured decisions and genuinely made me feel very secure and confident the entire way. I would definitely hope to work with Paul and Chesterton's again in the future. Thank you!... Read more
Buyer
26th Aug 2016 (8 years ago)
Rob
A great experience. Alex, Ashley and Laura have done a great job again helping us through the process of getting a new tenant into our house. Thanks. Rob.... Read more
Landlord
18th Aug 2016 (8 years ago)
F Lunderbye
Great service from Alex and the rest of the team. Our letting project was quite long and complicated, but the team was very professional and attentive all through the process, and managed to secure a very good tenant. Have used Chestertons before and will definitely use them again.... Read more
Landlord
9th Aug 2016 (8 years ago)
R Bell
I work as a property developer and recently sold two projects via Chestertons Kew Branch. I worked with Daniel, Paul and the team who were extremely professional, tenacious & always kept me updated as things progressed. It's imperative for me to work with a team that are action orientated, dedicated to my cause and deliver on their promises and this is exactly what they did. I'm not the easiest of clients to work for as I'm detailed orientated and set high goals and have high expectations and on all accounts Chestertons Kew delivered. With Laura (Office Manager) keeping the team in check and paperwork coming out when needed, they were great. Would I work with them again? ...... Yes, without a doubt. Would I recommend them..... Yes, if you want a professional team, who know their local market extremely well and deliver sales. They're a great asset to Chestertons and to the area of Kew.... Read more
Seller
1st Aug 2016 (8 years ago)
F Clarke
I have never given a review but this service was so outstanding that I just had to share. I was looking for a property in Kew & working with Mr Daniel Killick. His personal & down to earth approach was refreshing. He was very knowledgeable & gave great insight into the local area which was priceless! If your looking for a relaxed & tailor made style go for Chestertons in Kew ;)... Read more
26th Jul 2016 (8 years ago)
N Averst
They let the property really quickly - thanks!... Read more
Landlord
7th Jul 2016 (8 years ago)
C Grondona
They sold my house in Windsor Road and achieved a fantastic price for me. Great team - very helpful, understanding and supportive dealing with the end of the chain when it all became rather stressful....... Read more
Seller
29th Jun 2016 (8 years ago)
M Tan
I first met Daniel when he helped me purchase a property in Kew a couple of years back. He was most helpful. I then subsequently met Alex and the rest of the Lettings team, who helped me rent out 2 properties in RECORD time! They had it let out before the paperwork was signed, whilst other competitive well known agents only bothered to follow up literally 3 weeks later.... Read more
Landlord
29th Jun 2016 (8 years ago)
A Thomson
we have worked with Chestertons recently on letting a property in Kew and were a pleasure to work with. The team have been helpful and given us feedback when needed. Would use them again.... Read more
Landlord
28th Jun 2016 (8 years ago)
G Gitt
Been searching for a flat in Richmond/Kew area for over 5-years, through a variety of estate agents. Finally had success buying a flat in Kew last December, through Chesterton.
The process was complicated for a variety of reasons, as most London transactions are, but throughout Chestertons were positive and creative, finally getting us over the line.
All the staff were helpful, but Daniel Killick the Branch Director deserves special mention.
Very highly recommended.... Read more
Buyer
26th May 2016 (8 years ago)
J burrell
We have worked with Chestertons Kew recently on the specification and marketing of some new flats in Kew Village. What a refreshingly civilised experience - nothing was too much trouble and we found their advice to be perfect for the target audience. In particular Daniel Killick Branch Director and Zachary Scott were essential to our success and as a result our client has been able to achieve record sale prices for Kew Village. We are looking forward to working with these guys again.... Read more
Seller
17th May 2016 (8 years ago)
P Davies
Daniel Killick helped me purchase my first property a few years ago and had remained helpful and informative with the property market since. Chestertons have always come across as low pressure, honest, and very knowledgeable. Definitely would recommend to anyone looking to buy/rent to go to Chestertons.... Read more
Buyer
12th May 2016 (8 years ago)
N P
We received a professional service from the Kew team and were particularly impressed by the level of communication, including prompt feedback after viewings. Branch Director Daniel Killick inspires confidence with his experienced and strategic approach.... Read more
11th May 2016 (8 years ago)
A Piccirillo
I am a conveyancing partner and come across hundreds of estate agents every year. I don't normally write reviews but I wanted to mention two worthy people. Daniel Killick and Zachary Scott of Chestertons in Kew. From the very beginning they were informative on pricing. Got it just right. Some agents overprice to get the deal and others who don't understand the local market price it too low. They were proactive too and chased other parties when they had to. They made the transaction very smooth and were also there to pick up my call or email. They were good at updating too when needed, without hassling. Spot on. Well done guys. Chestertons, these two are a credit to your brand.... Read more
10th May 2016 (8 years ago)
W P
Daniel, Alex and Josh have been a pleasure to deal with.
Looking for a move to Kew, I purchased a one bed flat with Daniel Killick, Branch Director. As it was my first property purchase I had endless questions, all of which Daniel answered without hesitation. The sale went through smoothly and Daniel even did some chasing up on his own time when there was a mix-up with the keys.
Unfortunately I had to move abroad for work so decided to rent the flat. The rental part was handed over to Alex Eady who was equally as helpful and managed to secure a fantastic tenant. A year and a half on everything is running like clockwork, and I still have the odd chat with Daniel and Alex to get a feel for the market.
On the mortgage side of things their in-house expert Josh walked me through the entire process start to finish, found me the best deals and even helped when I needed last minute adjustments to the amount I needed to borrow.
It’s really nice to deal with folks who you don’t feel are trying to chase a quick deal (a rarity in this industry). These guys are genuine, honest, and on top of their game.... Read more
Seller
27th Apr 2016 (8 years ago)
L Taylor
Our representative Daniel Killick Branch Director was very professional. Daniel worked effectively advertised my property, worked through issues with buyers and went on achieve our desired price point... Read more
Seller
18th Apr 2016 (8 years ago)
J Stephens
The most competent, knowledgeable and honest estate agent experience I have ever had. I cannot recommend the team at Chesterton's, and in particular the Branch Manager Daniel Killick, highly enough. They also do a lot in the community with local schools and clubs, so that's a real plus for me.... Read more
13th Apr 2016 (8 years ago)
O Rodger
Sold our house fast and for a great price. Thanks... Read more
Seller
11th Apr 2016 (8 years ago)
Tara
Such a great estate agents! They are very pro-active, professional and they know their market. They've been a brilliant supporter of the community too with huge sponsorship of The Queen's School and London Welsh.... Read more
5th Apr 2016 (8 years ago)
R Evans
Daniel and his staff at the Kew Office provided an excellent service whilst handling the recent sale of my flat. Having had no success in selling the property with another agent, Chestertons managed to find a buyer and handled the sale in a professional manner. I would thoroughly recommend them.... Read more
Seller
14th Jan 2016 (8 years ago)
A L
That rare thing - genuinely approachable and friendly yet thoroughly professional/efficient as well. Great job!... Read more
1st Dec 2015 (9 years ago)
O Holder
I have recently started working with the Chestertons Kew team and I must say that their approach to Estate Agency is refreshingly different. Daniel Killick, the branch Director applies a strategic approach to the way in which he markets each and every property. He is thorough and provides me with a clear brief before a visit all properties and this enables me to photograph exactly what is required in a timely manner. We have an excellent working relationship simply because our communication is clear, concise and consistent. I know, from speaking to Daniel Killick’s clients that his communication is also exemplary with his clients also which doesn’t surprise me. He is a consummate professional and is a pleasure to work with hence the reason for me writing a rather lengthy testimonial which I must admit is rather unusual for me.... Read more
26th Nov 2015 (9 years ago)
K Paxton
I was introduced to the team here because they had sold all of the last 4 houses that had sold in the street even though they are not perceived to be local team being down in Kew instead of Brentford, where my house was. I had been on the market for a while with a more local agent but things didn't seem to be progressing so I looked to move after neighbour marketed their house through this team and sold all while my own sale remained in the doldrums.
All of the people that I met were very friendly and professional and I was kept informed of the progress of all viewings and potential buyers. They made my sale flow easily for me and it wasn't long before I had an offer that I was happy to accept.
I cannot recommend the Kew team of Chestertons highly enough.... Read more
Seller
16th Nov 2015 (9 years ago)
F Beaumont
I have recently become a Saturday Assistant at Chestertons Kew, alongside studying at school. I immediately felt welcome, and I have been set clear goals and directions by my director Daniel Killick. The best thing about Chesterton's is the atmosphere and the friendly nature of the team. The fact that I'm treated like a fully fledged member of the team and not just a "Saturday negotiator" makes me feel appreciated and my role very much fulfilling.
Fleur... Read more
7th Nov 2015 (9 years ago)
LukeC
Daniel, Paul and Joshua worked with us for the sale of our property in Kew. We were very happy with their courtesy, efficiency and level of customer service. Any questions that I had were answered rapidly and they took the time to communicate with us on a regular basis throughout the sale process. We would recommend their agency to anyone thinking of selling in Kew.... Read more
Seller
4th Nov 2015 (9 years ago)
S Alavi
It took only 2 days to secure an offer from a credible buyer - our sales agent Daniel Killick was straight talking and formed good working relations between the solicitors and the buyer. Daniel and his team dealt quickly and professionally with the inevitable setbacks when selling / buying a place and kept the process on track and on time.... Read more
Seller
1st Oct 2015 (9 years ago)