W Williams

Absolutely Exceptional! Profile Homes marketed and sold our property and are top class estate agents, we have no hesitation in recommending them, and have already done so, to our friends interested in selling.
Some of the brilliant things they did:
They accurately and beautifully marketed our property and constantly monitored online interest, occasionally changing our online information to increase uptake.
They filtered out tyre kickers and did accompanied viewings. This meant we could carry on with things like holidays not worrying we were missing out on potential buyers.
They always gave immediate feedback from viewings and guided us on any offers made.
They liaised with our solicitors and other Agents in a chain of properties below us. We are a retired couple and were selling our property to down size, and our sale would have always involve a chain. Without Sue and Les the long chain would not have completed successfully, they know the business and worked wonders.
Selling and buying property always involves costs, but their bill is one cost we are indeed very happy to pay! Thank you Sue and Les you have been wonderful.... Read more
Seller
7th Dec 2024 (10 weeks ago)
L Lazar
Thank you so much for your advice. It was very informative. You showed a true understanding of the land and its people. "Diolch yn fawr" ????... Read more
12th Nov 2024 (14 weeks ago)
P thomson
We found Profile Homes to be exceptional, when many years ago previously seeking a property in Wales, and then more recently when selling a large and complex property through them. You are never just 'one more customer' to them. With their genuine interest in the aims of their buyers and sellers, they are more like personal match-makers than standard estate agents. We benefitted from their in-depth knowledge of the market, as well as their personal and proactive service, reassuringly combined with humour and great efficiency. Highly recommended.... Read more
Seller
9th Oct 2024 (19 weeks ago)
J Groves
Very friendly, efficient and professional service. Nothing is too much trouble... Read more
28th Apr 2024 (9 mo. ago)
N clarke
Honestly the best estate agents we’ve ever had dealings with. Susan and Les were so helpful and kind throughout the whole process and quite honestly I don’t know how we would have done it without them! They went above and beyond on many occasions and we can’t thank them enough!... Read more
26th Jun 2022 (2 years ago)
C Boon
Very knowledgeable. Fantastic service. Highly recommend to contact.... Read more
1st Aug 2021 (3 years ago)
J Par
I asked for a list of homes for sale as on their site most were sold, so not great when looking for a property to buy... Read more
Buyer
17th Jul 2021 (3 years ago)
D Adamson
Brilliant service, Susan and Les go above and beyond all other agents I have used. When they say they are open 24 hours 7 days a week they mean it! They have been so supportive and have been there when all was seeming to fall over, giving me all the reassurances needed. I can't recommend them highly enough.... Read more
14th Jun 2021 (3 years ago)
A stemp
Susan and Les were fantastic. We live 250 miles away and they sold our property in the middle of a pandemic!
One potential buyer told us that Les was 'extremely knowledgeable' about the cottage and its history so that when 'lockdown' allowed them to view the property they felt they already knew it.
They always called us back promptly if we left a voicemail and Susan always responded very quickly to emails.
We would highly recommend them to anyone. They certainly know their market and gave us excellent advice.
Thank you Susan and Les for all your work.... Read more
Seller
10th Jun 2021 (3 years ago)
J Clayton
We purchased a property from Profile homes and received an excellent service from beginning to end. Fantastic communication throughout, exceptionally helpful with any complications that arose with acting solicitors. Both Susan and Les went the extra mile on more than one occasion , buying and selling a house is always stressful but they gave us all the support we needed to make it as stress free as possible.
I would certainly recommend their services.... Read more
Buyer
21st May 2021 (3 years ago)
T Cheesman
Very knowledgeable in knowing what will help you sell your property, and great at communicating what's happening and where you are in the process... Read more
Seller
18th May 2021 (3 years ago)
A Lester
Absolutely the best estate agents ever. They have sold for me on 3 occasions. Always extremely efficient..never send time wasters to view. Photos are amazing. I wouldn't use anyone else.... Read more
Seller
5th Nov 2020 (4 years ago)
K stillwell
Having found land I desired through profile home's.
All anyone needs to know is.
You get efficiency, honesty and plentyful communication throughout the complete process, with all the help and advice that is available to profile home's.
Thank you so much for a wonderful experience with an estate agent, to which has enable me to have my own piece of paradise.... Read more
Buyer
21st Sep 2020 (4 years ago)
D Lehner
We bought through Profile Homes and sold eight and a half years later through Profile Homes. When we bought we found Les and Susan to be very honest, they take great photos and their property descriptions are the best on the market. When we decided to sell there was only one choice of agent and that was of course Profile Homes.
It wasn't an easy time to sell as the transaction was completed during the Covid lockdown and it was very frustrating at times. Les & Susan kept the momentum of our sale and purchase going and we were kept informed and up to date throughout the process. We were very lucky to have come across Profile Homes and would highly recommend them as your selling agent.
Having exchanged on the Thursday and moved out on the Monday the stress levels should have been high, but our removal firm Falconers also did a sterling job.
Thanks for everything Les and Susan.... Read more
Seller
29th Jul 2020 (4 years ago)
A Ashley-Smith
Know their stuff, no nonsense, supportive.... Read more
20th Aug 2019 (5 years ago)