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  1. Home
  2. Property Matters (London) Ltd
Property Matters (London) Ltd Logo

Property Matters (London) Ltd

17-19 Amsterdam Road, Isle of Dogs, E14 3UU
Established in the year 1988, Property Matters Docklands are one of (if not the) oldest established firms of estate agents operating in and around the Isle of Dogs, London Docklands and Canary Wharf areas generally. Such longevity has been built on high levels of trust, integrity, commitment and providing an unrivalled level of service to sellers, buyers, landlords and tenants. A company that takes pride in having been amongst the early pioneers to the area..

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 5:30pm
  • Sunday Closed
View all details


  • tpos

Property Matters (London) Ltd Reviews (46)

Have you used this agent?
  1. 100% 5/5 Stars
  2. 0% 4/5 Stars
  3. 0% 3/5 Stars
  4. 0% 2/5 Stars
  5. 0% 1/5 Stars

T Vanisouvong

5/5 Stars
Property Matters is a wonderful agency on Isle of Dogs. Ben was on hand to help us with our move to London and was very responsive to all our requests. This agency has a family feel which made us feel absolutely at home. I would 100% recommend working with them.... Read more
24th Jan 2024 (6 weeks ago)

A Vasquez

5/5 Stars
I am just incredibly grateful to Ben and Property Matters for simply being good human beings throughout the process. I had landed to their services after a very discriminatory process with a different bigger agency, and throughout all of the process with Ben, he was very calm and explained everything as we progressed. Thank you.... Read more
28th Sep 2023 (22 weeks ago)


5/5 Stars
Property Matters is a small-scale operation epitomising quality over quantity and a refreshing antidote to the Foxtons-style experience that feeds the estate agent stereotype. Throughout the long, convoluted and stressful process of selling a leasehold flat Ben, one of the three gents comprising the PM team, provided exemplary service. Amiable and easy-going yet proficient and proactive, he knew just when to spring into action and when to step back and give matters space. His level of assistance with the sale, from printing legal documents on my behalf and chasing sluggish solicitors to reducing his own fee in order to eliminate a boiler-related obstacle, felt above and beyond, as though I really had someone 'in my corner', which was particularly valuable to me as a first-time seller.... Read more
9th Jul 2023 (7 mo. ago)

I Ivanova

5/5 Stars
All around one of the best renting experiences in my many years of renting, we rented a property for just about 9 months, Ben was always fair and went out of his way to help with any problems in the house or any requirements we had, would recommend this agency :)... Read more
25th Jun 2022 (1 year ago)

Y Yigitbasioglu

5/5 Stars
Ben has been amazing since the beginning! He's been super available with us, trying to help in any possible way. Whenever we had an issue, he's done everything he could and tried to fix them as soon as possible. Highly recommended :) Thank you Ben for helping us to find a home.... Read more
25th Aug 2021 (2 years ago)

F Bisset

5/5 Stars
Been dealing with Property Matters for many years and have always found that they have remained consistent with their high standard of service delivery and professionalism. Would always highly recommend Property Matters as your first point of call when seeking a property.... Read more
18th Jan 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Ben and the team at property matters were amazing. We viewed the flat and paid the deposit on the same day, everything went very smoothly. We rented the property continously for 2 years, and every issue with the flat was dealt with in an honest and professional way. When we decided to move out Ben was very accommodating and helpful. All together a great experience and a huge thank you to Ben and the team at P. M. - i think this agent is a rare find in London!... Read more
17th Nov 2020 (3 years ago)

C pascucci

5/5 Stars
Amazing experience. My partner and I rented a flat for 2 years from Property Matters. We viewed the flat and signed a pre-contract on the same day. Our letting agent Ben was incredible. Very honest, helped with every single query/issue with the flat in the course of the two year and was very accommodating and helpful when we decided to move out. All together a great experience, very good value for money, and I would definitely recommend - in my opinion it is rare to find a property agent of this quality and professionalism in London. A big thank you to Ben and the team at property matters.... Read more
17th Nov 2020 (3 years ago)

P Birdi

5/5 Stars
I have been dealing with this company for many years now, always get excellent service, honest and impartial advise on any property matters. My main contact is Ben Shepherd, always happy help and very enthusiastic young man... Read more
16th Nov 2020 (3 years ago)

S Productions

5/5 Stars
Very helpful, great property... Read more
11th Jul 2020 (3 years ago)

B Collins

5/5 Stars
I have used Property matters since the last century, first as managing agents at properties I owned and more recently as a sales agent and as letting agents. I really wish I had used them before for my lettings as Ben has been brilliant in looking after properties for me. Clive & Mo with management & sales have always been most competent and very obliging. A clear cut above their competitors, not to mention you can park right outside too !... Read more
1st May 2020 (3 years ago)


5/5 Stars
i have been 11 years with this agency very professional all !Ben ,Mo and Mr Clive is the best agency in London for me and i think all agreed with me who write here a review... Read more
18th Apr 2020 (3 years ago)

D Johns

5/5 Stars
Property Matters are without a doubt THE best agent I have come across since moving to London 30 years ago. Helpful, proactive, friendly and professional with a great small highly skilled team of contractors and handymen (Terry deserves a special note of thanks). Clive, Ben and the rest of the team keep it up. You stand out in your industry...... Read more
12th Mar 2020 (3 years ago)

J Pradhan

5/5 Stars
I can easily claim that I am more than satisfied with Property Matters. In particular, I would like to express manifold gratitude to Ben Shepard who was (and still is!) a friend in need during my househunt.... Read more
24th Oct 2019 (4 years ago)

S Sali

5/5 Stars
If you want excellent customer service from professional approachable people then use these guys. Ben really restored our faith that had been worn away over the last 5 years dealing with various other estate agents. He was so courteous and knowledgable, guiding us through the whole process, advising us when needed, making it as smooth as possible with NO hard sell tactics - absolutely brilliant and refreshing. Do not bother with other agents as you will only be missing out on being treated with such respect and professionalism. We were renting but if we had a house to let in this area I would choose them in a heartbeat to rent it out as they are so professional you would know the property would be looked after. Thank you Ben for making the process painless. Dave and Michelle... Read more
30th Aug 2019 (4 years ago)

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