S Roz
INTERNATIONAL STUDENTS BEWARE! This agency is atrocious towards tenants, especially international students because they know they can get away with it. They'll bug you when they want your money but will ghost you and keep you guessing until you pester them when you need their help. They're unnecessarily strict to the point of troubling everyone, even themselves. My landlord wanted to charge us £400+ just for overgrown grass and they blindly sided with the landlord, despite market price of grass cutting being around £100 - £200 max. Had to go through so many hoops and many months of dispute just to get our deposit back. Would give them a lower rating if I could.... Read more
Tenant
18th Dec 2021 (3 years ago)
S Abdal
A horrible company! Their agent, Sarah, is not only rude but also the most irresponsible agent I have ever come across in my life. I am really happy that I did not proceed with my application with this agency. If this is how they behave with you before signing the contract, I can only imagine how much disrespect can come your way afterwards. Not only that, I was threatened to be Blacklisted’ from the company for knowing the property law and not being a victim of their ‘hard-sell’ techniques. I really hope you do blacklist me because I am never coming back to you, all thanks to Sarah.... Read more
30th Sep 2021 (3 years ago)
A Almansouri
HORRIBLE COMPANY.. we have trying to get them to send someone to fix items for over 6 months... please be careful..there is zero service... Read more
1st Jun 2021 (3 years ago)
H pan
Not polite at all. They told me that they would contact me about out a property I was interesting in, never happened instead I contacted them I booked an appointment with difficulty as they don't book appointment on weekends or after 5 on weekdays. However they do expect you to have a job in order to let you apply for a property. But nothing about this matters as they didn't even show up- please note I use my annual leave for this appointment to happen- and and didn't even have the decency to call and let me know, I was waiting for 20 minutes in the cold for nothing.... Read more
Landlord
30th Apr 2021 (3 years ago)
G Cambridge
I would like to take this opportunity to thank Patrick and the team at Red Brick, called up and there advice was spot on such a refreshing change to find a company that takes the time to help and puts people before profit.... Read more
28th Oct 2020 (4 years ago)
B Hollis
Patrick is a star, He has helped us start out on the market and gave us a lot of tips and hints that other agents won't. At no point did I feel he was pushing for a sale which is amazing. He really did want what was best for me.... Read more
28th Oct 2020 (4 years ago)
P Richardson
Very professional outfit !... Read more
10th Sep 2020 (4 years ago)
P Turtle
One of very few letting agencies that understand compliance with legislation and regulations and are sufficiently aware to advise and protect their landlords. Such expertise is worth a fortune. In fact daily it saves their landlords from council fines in the multiple £10,000s... Read more
Landlord
9th Sep 2020 (4 years ago)
A Lawrence
Patrick, Jas and the team are spectacular at what they do. The headache of property management is removed by these guys! Honest, straightforward, but at the same time sophisticated and ahead of the competition - I wouldn't work with any other agent in Coventry (or Rugby for that matter!)... Read more
Landlord
9th Sep 2020 (4 years ago)
S Mahmood
I reached out to Patrick (Red Brick) about lots of unanswered questions of mine based around property and investments - which can be really overwhelming if you are a beginner. I had no idea where to start or where to go and this gentleman really broke the process down into simple steps and made the smaller steps understandable. His understanding and realistic advice really does help ten fold and I won't hesitate to contact & use his services again. Finally, the fact Patrick Alan Sullivan is from Coventry and therefore has great in depth knowledge of the city is like gold dust - he is the Gerard Butler of the property world! Top bloke and 10 out of 10 service!!... Read more
9th Sep 2020 (4 years ago)
T IXX
Red brick were so helpful and professional towards us. The staff are polite and welcoming. 100% recommend them... Read more
9th Sep 2020 (4 years ago)
R singh
Very knowledgeable, informative and professional. Great people who you can trust to manage your properties properly. Proper inspections, tenant checks all paperwork is perfect, so any problems, due to arrears or just wanting eviction , there are no holdbacks. Great for HMO and family properties.
Advice on rental, conformity and regulations is concise and relevant.... Read more
Landlord
13th Aug 2020 (4 years ago)
D Hall
Patrick has been absolutely amazing with his advice and knowledge that he shared with me regarding rent-to-buy. As a result, I am much better prepared and have a far greater understanding than I did previously of how this works.... Read more
12th Aug 2020 (4 years ago)
J Elliott
Patrick has been a massive help to me sharing knowledge, experience and expertise in the property market and particularly buy to let. In addition to the above he has helped with my questions and queries about becoming landlord.
I can't wait to work with Patrick and Red Brick in the near future!... Read more
Landlord
18th Jul 2020 (4 years ago)
C Bachledova-Pateman
Patrick has so much knowledge and experience when it comes to property, and he is happy to advise and pass on his wisdom. After a chat with him, I have had my questions answered and feel confident to continue my property search. Thank you Patrick, highly recommended.... Read more
26th May 2020 (4 years ago)
S Radburn
As a landlord with Red Brick for the past 10 years, I cannot recommend them highly enough. Issues have cropped up over the years such as maintenance or failure of electrical goods etc. This happened last week and was resolved quickly once the tenant had informed Red Brick. A call to me from the excellent staff to inform me of the issue, a quick confirmation from me to resolve the matter and, as far as i’m concerned, issue resolved. You can have total peace of mind knowing that Pat and his staff will always be there to sort things out. Top class!!!... Read more
Landlord
25th May 2020 (4 years ago)
L Defence
Patrick Sullivan and the team are excellent.
We approached them for a landlord we were helping for their advice and management experience.
They were fully aware and knowledgeable of current legislation to protect landlords.
They were able to help the landlord, move quickly, and provide a fully managed service for his portfolio backed by their own underwriting and risk management systems.
They saved the landlord the headache he had with other agents, took all the hassles away and are really nice people to work with.
Our firm will be referring more landlords and tenants to them.
Interestingly they are very strong on HMO and Single Let and the compliance. The Compliance is key to the security of a Landlord's businesses.
Thanks again, you excelled.... Read more
21st Feb 2020 (4 years ago)
N Stoves
I’ve been a tenant of Red Brick for 4 years. They are an amazing team, nothing is too much trouble and they are always quick to resolve any problems. The team are all incredibly helpful and accommodating.
My boiler had a fault over the Christmas period and unlike many agent’s would have left it but Red Brick sorted it during holiday season and even sourced temporary heating out.
I hope to continue my tenancy for many more years and wouldn’t be with anyone else now.
Thank you to all the team at Red Brick.... Read more
Tenant
21st Feb 2020 (4 years ago)
C Segar
I came to Patrick initially whilst putting together a business plan for a buy-to-let business. He gave me generous amounts of his time to go over and refine some of the details, as well as taking me around the Coventry city area to help me better understand the kind of property market I was getting into. I feel very confident moving forwards with the new business model and also relying on Patrick and his team to manage things when I am out of the country. I recommend getting in touch with Patrick first if you are heading down a similar road, there is nothing more valuable than good advice.... Read more
Landlord
14th Feb 2020 (4 years ago)
T HODGSON
I’ve been with Red Brick from when they first set up in 2003. They have expertly managed my rental property all this time, meaning that as a remote landlord I didn’t have to worry. They made the day to day issues easy, offering good advice as they arose. It helped that they also managed having any work done and built up a good relationship with my tenants.
Recently they have also sold my property as well as managing the tenants moving out. I was pleased that a buyer was found very quickly. Red Brick managed the intricate closing down of the rental agreement and managing the buyer successfully with a minimal of time that the property was vacant. This was very much appreciated and again, even more important as I was not local.
I wouldn’t hesitate in recommending Red Brick to both landlords and sellers.... Read more
Seller
12th Feb 2020 (4 years ago)
A Trippett
When I recently met Patrick I could not help but trust him.
His knowledge in the industry is excellent and to know he is overseeing Red Brick fills me with great confidence.
I look forward to working with you and your company in the future.
Alistair... Read more
16th Jan 2020 (5 years ago)
G Hartwell
Alan and his team are fantastic and go the extra mile not only for their customers but for the whole community. Try them you’ll be extremely happy... Read more
20th Dec 2019 (5 years ago)
A R
Love these folks!
Patrick and team really know their stuff and are really helpful and friendly. They’ve got a great reputation across the city and it’s easy to see why.
Really enjoying doing business with the team at Red Brick and I expect we’ll be doing a lot more with them.... Read more
15th Dec 2019 (5 years ago)
D wood
I carry out alot of work for redbrick and deal with every single one of there staff and it's always a pleasure!
Easy to deal with and very professional.
Every single tenant I have dealt with on there behalf, always highly praises the staff and the company.... Read more
23rd Nov 2019 (5 years ago)
C Pilkington
We have recently renovated a property in Coventry and the whole Red Brick team has been so helpful and generous with their time. Tenant was found quickly and easily - we will certainly continue to use Red Brick in the future :)... Read more
Landlord
20th Nov 2019 (5 years ago)
R Sharman

I've only been a tenant since July, but I am really disappointed in this agent. Their communication and common courtesy doesn't even exist, and unfortunately their contractors are even worse despite knowing there is no heating in my daughter's bedroom, and the radiator is leaking water causing potential damage to the carpets, underlay and plasterboard. This has been going on now for 6 days. I've taken time off work today to be here for the contractor and the agent cancelled it without them or the contractor advising me this. I have even sent photos to the agent and explained to the contractor that it is getting worse - still had no response from either of them. I have had to make contact again to try and get this resolved.
I've been advised today that I'm at the bottom of the priority list and they will be in touch in due course.
Admittedly, I have been hard to deal with over the last few days and credit to the team for dealing with my phone calls, but my actions are with the thought of my children and their welfare in mind. I hope they will learn from this and make changes to their internal processes so other young families haven't got to experience the stress I have over the last few days and will continue to do so until it has been repaired, which at the minute has no timeline.... Read more
Tenant
18th Nov 2019 (5 years ago)
W lovelock
Great team , very knowledgeable, nothing was too much trouble.... Read more
9th Aug 2019 (5 years ago)
E Rose
Excellent would 100% use. Also the young receptionist is very polite and helpful!... Read more
8th Aug 2019 (5 years ago)
S Gray
I already use Redbrick in Rugby to manage a property I let out. Really great service and never have to think about the property as all that's done for me.
Thinking about possibly getting a property in Coventry, spoke to Kat- very knowledgeable and very friendly but more importantly for me, explained things in simple down to earth terms and warned me of a couple of pitfalls I hadn't considered. Would definately recommend especially if you want a fully managed service.... Read more
Landlord
9th May 2019 (5 years ago)
S Grove
Red brick have provided a very comprehensive valuation and rental appraisal for my properties. The team have provided me with the correct information ready for rental reviews.... Read more
Landlord
8th May 2019 (5 years ago)
S Fisher
Really impressed with this agency, fab service with great people. Really approachable, nothing was too much trouble.... Read more
7th May 2019 (5 years ago)
A Lawrence
Patrick and his team provide exceptional knowledge and service to their landlords - I have been delighted with my experience of Redbrick and have a high level of trust in their knowledge and expertise. Highly recommended... Read more
Landlord
11th Apr 2019 (5 years ago)
S C
The guys at Redbrick are great, helped us to get our house rented super quick to lovely new tenants, reasonably priced, good communication and know their stuff from a legal and market perspective, highly recommended :)... Read more
Landlord
6th Apr 2019 (5 years ago)
Y Faroqy
The most dishonest state agent in Coventry. I was buying a 2 bedroom house through them. I made an offer and my offer got accepted, still have their confirmation email . After appointing a solicitor and mortgage broker now they're asking me to increase my offer because they found another buyer with higher offer and sold my dream houses to the new buyer. This is crazy how can they do this me? After lengthy conversation with their managers I got no where. I am heart broken and lost money in solicitor fee . Be worn stay away. Hope Karma paid them back after what they did to me.... Read more
Buyer
2nd Apr 2019 (5 years ago)
M Tomlinson
Professional and friendly agent. Helped me to sell my rental property. I had great communication from Red Bricks. I would recommend Red Bricks (and Kirsty ) to sell your house and I if I needed to sell my house again, I would definitely use them in the future.... Read more
Seller
15th Jan 2019 (6 years ago)
C Peck
We arranged a meeting with Patrick at Red Bricks to discuss the Coventry housing market. We had a great discussion around this. Patrick gave alot of insight into his own experiences and cleared up all the queries we had. This was a well worthwhile meeting, really appreciated his time and honesty. Really positive experience.... Read more
12th Jan 2019 (6 years ago)
M Vaughan
Alan and the team always offer a very professional service.... Read more
6th Oct 2018 (6 years ago)
J Smailes
We contacted Red Brick to value our property for us and ask some advice about property development. Alan was a genuinely nice guy and gave us some great advice about our property.... Read more
10th Aug 2018 (6 years ago)
A Ali

Booked an appointment to view one of their properties. The appointment was for 10am got there 15 mints early. Rang them 5 to 10am to ask if someone is coming to show me the flat. The lady on the phone said the agent is on the way . 5minta later they rang back saying go to the property lady is waiting for me. Where there was no one and it was heavily raining. Well i went to the property no one was there i told yhe lady on the phone no one is here. She shouted on me to get out of my car so the agent can see me . I said im outside my car but no one is here. Anyways i they said to go to the other side of the propertyi went there and saw their agent coming out of the wrong car park blaming to make her wait. Ok my apologies. Soon as i entered the property the agent asked to be quick as she had another appointment in 5mints . So in total very rude very disrepectful i work night shifts i finished 7am didnt sleep waited another 3 hours to view the peroprty they only gave me 2 mints to veiw it. Poor service guys this not how you deal with your clints learn some manors. ????????????????????????... Read more
27th Apr 2018 (6 years ago)
A Shore
I have used Red Brick for the past 8+ years to manage and look after my portfolio. Red Brick have a dedicated team who are professional in their approach to both Sales & Lettings. They have a system which keeps you up to date for both accounts, tenant issues, and problems with your property. I have many clients and friends who also use Red Brick for the very same reason. HIGHLY RECOMMEND... Read more
Landlord
5th Mar 2018 (6 years ago)
D Owens
Red Brick provide an excellent service. They sold my house and helped with repairs. They managed the whole process from beginning to end. The team are extremely knowledgeable and willing to help. They are a superb team and are people that I trust.... Read more
Seller
5th Mar 2018 (6 years ago)
C Taekwondo
The red brick team have been really great. Very helpful and professional throughout. I would recommend them to anyone... Read more
4th Mar 2018 (6 years ago)
C Newton
I have to admit, I’m impressed. Spoke to a lovely lady who made everything easy, explained everything. Very simple, would HIGHLY recommend. 5 star service :-)... Read more
4th Mar 2018 (6 years ago)
N Stoves
Great team of professionals -
I’ve been a tenant with Red Brick for 2 years and nothing is too much trouble for them. The team are friendly, efficient and helpful.
Nerys is my main point of contact and she’s always happy to help. Regular inspections and service calls are managed timelessly.
With the recent bad weather my boiler, along wit a lot of others, was affected, I received a call in the evening to try a fix and very early next morning a plumber called to sort the issue out. Fantastic service and support.... Read more
Tenant
4th Mar 2018 (6 years ago)
D Smith
Called 5 minutes before a viewing that I had confirmed with them earlier in the day to tell me they couldn't get access to the property. I'm not currently local so had driven a fair distance - I don't mind if you can't gain access to the property due to the current tenant, but at least be honest with people and inform them within a reasonable time.... Read more
26th Jan 2018 (7 years ago)
H o
Red Brick successfully acted as the Selling Agent for our house.We found that the whole team throughout the process were professional, responsive and committed to getting potential buyers to view the property. They handled all the viewings themselves, followed up with the viewers, and provided prompt feedback on the viewing. What was very impressive was that all of the team knew the status of our sale and at any given time, which demonstrated to us that "Red Brick" as a company were working on our behalf in finding a buyer, which the did in a very short period of time... Read more
Seller
13th Aug 2017 (7 years ago)
C duffin
We would highly recommend Red Bricks, from the moment we met Kirsty & Aaron , they showed their experience and certainly put us at ease , and very professional and answered all our questions and made it seem so easy ... Our property went on the market on the 12th May, we had a buyer within a week and we completed our sale on the 12th July , so came well within the 12 week time limit . Thank you all at Red Bricks.
Carolyn & Rob Varney... Read more
Seller
21st Jul 2017 (7 years ago)
R Cornelius
Fantastic service from Aaron when we used Redbricks in our homebuying process. Always answered any queries we had. Very professional company and highly recommended. Thank you from both myself and Hayley... Read more
Buyer
5th Jun 2017 (7 years ago)
C Main
Excellent service from Red Brick. Sold our house within a week and gave advice and help throughout what is a difficult process. Always professional and helpful. Highly recommend.... Read more
Seller
23rd May 2017 (7 years ago)
B Dewar
The Redbricks staff have been excellent throughout. Aaron in particular was very helpful and quick to answer all the questions/ queries we had.... Read more
17th May 2017 (7 years ago)
M McCormack
I have found Red Brick staff very professional and abliging. They kept me very well inform troughout all aspects of selling my property. I would recommend them as a trustworthy and genuine estate agents, a all round great team.... Read more
Seller
16th May 2017 (7 years ago)
A Clark
Thanks to the Redbrick team in Coventry who sold our current house and helped us to find a great property.
The process wasn't straight forward at times due to the complex chain but the team at Coventry worked hard and professionally guided it through to completion.
I would highly recommend their service.... Read more
Seller
16th May 2017 (7 years ago)
D Owens
Red Brick guys are great, have provided me with excellent advice on my letting business. Found them to always be professional, impartial, delivering excellent customer service and are people that I trust.... Read more
Landlord
16th May 2017 (7 years ago)
R tv
Great service and can't recommend them enough, without the help and advice Red Brick have given us, our search for property would of been a hell of a lot harder.... Read more
26th Apr 2017 (7 years ago)
P Sullivan
Great company but I would say that ... Read more
24th Apr 2017 (7 years ago)
J Johansen
I've used Redbrick to let out a property & the staff there have offered me great advice In the months leading up to the property being ready & reassured me of any concerns, & now manage it successfully. Any initial issues have bin sorted quickly with minimum hassle & the staff are very helpful & efficient. Hope to continue our relationship into the future...... Read more
Landlord
7th Feb 2017 (8 years ago)
D Francis
Redbrick have looked after my rental properties for many years and I can advise that you receive the best levels of attention and service. My interests have always been looked after and I wouldn't hesitate in recommending them to anyone looking to work with an estate agent, either for rental or buying purposes. Ask for Jas or Aaron.... Read more
Landlord
28th Nov 2016 (8 years ago)
C Glover
I found buying my first house excellent due to the service at Red Brick, would highly recommend them to anyone looking to buy or sell! The team at Red Brick were most helpful and I found them a pleasure to deal with considering it could be a very stressful time.... Read more
Buyer
29th Sep 2016 (8 years ago)
S Kennedy
After renting for numerous years, this was the 1st time i used Red Brick Lettings.
From the initial viewing to the time of signing the tenancy, the whole process was a very easy, quick and straight forward.
I was kept informed on a daily basis of how the referencing was going regarding my application. The staff on all occasions were very professional and polite.
Unfortunately i had to leave the property after the 1st couple of weeks due to unfortunate circumstances. I wish to state that at know time was there any issue, the staff and the landlord were so understanding and helpful they made the whole process so easy for me at a very stressful time for me and my family.
I wish to say special thanks to Kirsty, Donna, and the landlord of the property i rented. They continued to ask how i was which i found very considerate and genuine.
I would highly recommend Red Brick to any person, persons looking to rent a property.... Read more
Tenant
27th Sep 2016 (8 years ago)
Y ali

To be honest my experience with redbrick coventry as a tanent is horrible.i would never go there and suggest any one to go there.
I have got the house which was broken fence and when i moved in its fell down again because of wind and thats about 3 or 4 fences.i complaint 5,6 times or mybe more but the do not bother and got robed because of that after the robbery still one month no good response then i went to council.they visit the property and send warning to landlord and he fix the fence after 20 days warning.but still left all old broken fences in the garden as they said the gonna remove them after few days please remove old fences i need to clean the garden they still didnt listen to me.At the i when i left the house they now they charging me of back garden cleaning.because of them me and my wife was scared to live in that house but they dnt bother all they need is money for no service.time of robery we were sleeping upstairs.Thank God we r safe.i have got proof of every thing.
I will never ever sugget any one to go there.... Read more
Tenant
20th Sep 2016 (8 years ago)
K Higham
The team at Redbrick have been first class in their professional approach in letting my property, offering guidance at every step of the way. I cannot recommend them enough... Read more
Landlord
14th Sep 2016 (8 years ago)
???
Frankly speaking, staff were ok when you were contacting them for renting a house but are slow and reluctant when you are moving out of the house and need to get your deposit refund. They ignored my email for two weeks. This is so very annoying!!! If there is anything that I have done wrong to the house or anything, I can sort this out with the staff, but they just would't reply my email.... Read more
Tenant
17th Aug 2016 (8 years ago)
P Voi

Unfortunately, my experience as a tenant has been quite negative with Red Brick. While there have been no major incidents, over our tenancy there has been a sufficient lack of communication and respect from this agency to warrant the above overall rating. Despite issues being highlighted regarding our property on numerous occasions, alerts and emails by ourselves, the tenants, were ignored on multiple occasions. Incorrect information was also given verbally regarding contract and procedure. In fairness, while I do not believe that this was done with intent on their part and the staff I have spoken to on the phone were pleasant, I can safely say that I have never been so dissatisfied with a letting agency.
Furthermore to RedBrick's response below:
What you have written is not accurate. You told us at the beginning of our tenancy that you would check the flat between us moving out and the next tenants moving in and let us know if there were any additional places we had missed which needed cleaning BEFORE charging us. You did not do this. Your response below is wholly misleading, as you are completely aware that we are not satisfied, not because we have to pay, but because you mislead us with what you promised. This is very much NOT the first time an issue like this has arisen. In the first week of our tenancy (and on multiple occasions thereafter), I personally emailed you about issues regarding the house, to which you never responded. Your staff members asked us to send the same document to you on multiple occasions, because there was not effective communication between your colleagues. These are but a few of the issues we experienced during our tenancy.... Read more
Tenant
8th Jul 2016 (8 years ago)
A Breen
My Fiance Eimear needed help with awkward tenants. Alan helped us with some very quick and helpful advice. He went above and beyond our expectations and got us the help we needed. Thank you very much... Read more
Landlord
28th Jun 2016 (8 years ago)
C Vollmer
Brilliant friendly service with excellent communication. Red Brick kept me in the loop throughout the sale of my flat and nothing was too much trouble for them. I would highly recommend their service.... Read more
Seller
4th May 2016 (8 years ago)
B Johnson
I can throughly recommend Red Brick for both buying and renting properties. Excellent local knowledge and a wealth of experience. I wouldn't hesitate to recommend and wouldn't use any other company.... Read more
25th Apr 2016 (8 years ago)
F Kelly
Red Brick has been overseeing the letting of my property for the last 5 years. During that time they have been reliable, pro-active and excellent at communication. Any issues have been dealt with promptly and I would strongly recommend them to anyone that is looking to let.... Read more
Landlord
26th Mar 2016 (8 years ago)
A SHORE
Red Brick are a well established Estate & Lettings Agent. They have a vast wealth of knowledge between them in both Residential & Commercial areas. I have had the pleasure in dealing with Red Brick for some years as a property owner, but also with my own business and clients. I can only give praise as i have never had to complain. There services are excellent which is hard to come by in this industry.... Read more
Landlord
14th Mar 2016 (8 years ago)
P Robinson
I would highly recommend RedBrick. They are a professional and friendly business, that is easily accessible and provides good communications and advise through the letting process. They are quick to react and managed to secure a tenant easily.... Read more
Landlord
14th Mar 2016 (8 years ago)
cov11
Deal with this outfit at your peril.
We made the mistake of engaging Red Brick to let our property while we were abroad in 2015, and have regretted it ever since. There was an almost total lack of disclosure, transparency and integrity along with serious trust issues.
Look elsewhere.
... Read more
Landlord
4th Feb 2016 (9 years ago)