Chris
From day one of entering 1st lettings the service I was provided to rent my flat was 1st Class and seamless. Karen jo and the 2 ladies could not have been more helpful friendly and professional. If you are a landlord or tenant I highly recommend you use 1st lettings for absolute peace of mind.... Read more
Landlord
27th Sep 2024 (17 weeks ago)
T Dowsett
All the reviews about if there’s repairs they don’t get done ours get done strait away the next day at the latest gas’s safety done every year on time I have serve anxiety and they always put me at ease with everything they ring be fire hand give more then 24 hours notice for inspections and Karen is lovely and Jo is lovely and Marta and also they is no mould or damp in my home I air my home all the time and I don’t dry clothes on radiators etc never had a problem lovely people x... Read more
Tenant
23rd Sep 2024 (18 weeks ago)
K shop
????????... Read more
13th Sep 2024 (19 weeks ago)
D gowda
I am grateful for the exceptional letting and property management service provided by the First Sales & Lettings team, especially Karen and Marta. For more than 2.6 years, I lived on their property.
The service provided is exceptional, and the staff's dedication and professionalism are unmatched. I value your support greatly. Thank you!... Read more
Tenant
25th Aug 2024 (22 weeks ago)
Ewa&Darek
good service... Read more
18th Jul 2024 (6 mo. ago)
M K.s
NOT EVEN WORTH OF ONE STAR!!!
I recently had an extremely disappointing experience with 1st Sales and Lettings estate agent that I feel compelled to share. Their lack of professionalism, rude behavior, insulting remarks, and overall terrible attitude towards us (who waited for property viewing)left us feeling extremely frustrated and disheartened and displayed a shocking lack of courtesy and respect towards the existing tenants over there in front of us.
Overall, my experience with this estate agent was nothing short of a nightmare.
I would strongly advise anyone looking for an estate agent to steer clear of this individual and this estate agent as their behavior is unacceptable and detrimental to the client-agent relationship.... Read more
12th Jul 2024 (6 mo. ago)
M Sarfas
Tried calling across multiple days and times, left a message and never anyone picking up the phone. No way to get in contact with them. Good luck to anyone who can actually get through!... Read more
24th Jun 2024 (7 mo. ago)
H
Do you like mould? Well 1st Sales and Letting will give you free mould with your new flat. Bedroom mould, bathroom mould, kitchen mould, lounge mould, black mould, yellow mould, and slimy green mould, all of which will eat your furniture, eat your clothes, and eat your food. They're great roommates! Other perks include: Broken kitchen window (causing the mould), consistent damp, electrical failure, exploding radiator, no bedroom heating for a month midwinter, and broken light fixtures. All of these CAN and WILL be consistently ignored by maintenance for months or, if you're lucky, until you move out! Then they ignored my request for getting my deposit back to the point I had to consider taking them to Small Claims Court and told them as such. Annoyingly, I had to report them to Coventry City Council's housing enforcement team before I moved out, but our overstrained council couldn't get back to me before I left for greener pastures and slightly less green roommates.... Read more
Tenant
22nd Jun 2024 (7 mo. ago)
E Takeno
They, especially Karen and Marta, have been very helpful in each process, including process of making a contract, sorting out issues for managing the property, and communications throughout the process. Although there were things needed to be sorted out such as a broken shower and cleaning of the room when I moved-in, I’m very happy with the property and the service so far. Thank you!... Read more
Tenant
31st May 2024 (7 mo. ago)
T Dixon
Terrible agents to deal with the least they do the better for them... Read more
26th Feb 2024 (10 mo. ago)
N Cole
Very good and friendly service throughout my experience renting through 1st letting. Karen was very responsive and helped me on a number of occasions with sorting out the flat. Would definitely rent through this agency again... Read more
Tenant
17th Jul 2023 (1 year ago)
T Patil
Good and cooperative staff... Read more
3rd Apr 2023 (1 year ago)
N Bhatt
Really disappointed for the z quality service. I was waited so so long and they didn’t even pick my call . Very worst experience ever. Even they dont know whos going for show to property. Really I don’t even expected. ????????????????????????... Read more
14th Oct 2022 (2 years ago)
S Anderson
absolutely appalling service, had no issues with them for over 7 years until I was given notice to move out due to the landlady selling the property then they done me out of my deposit and made up loads of faults to keep my deposit, eventhough another Estate Agents took it over to sell, very bad service Avoid Avoid Avoid... Read more
Tenant
27th Sep 2022 (2 years ago)
N Finch
Nobody returns emails through rightmove... Read more
14th Jul 2022 (2 years ago)
J Dosanjh
Great service. They manage the property really well. They pay on time. And every invoice and statements are available online with a secure login. I wish I'd used them earlier. ????????... Read more
Landlord
22nd Mar 2022 (2 years ago)
P Anscomb
Used these guys for over four years to manage my properties. They done a great job in all aspects of Landlord Property Management, including finding and managing/supporting tenants; property maintenance and rent services. They have an excellent financial reporting system too. But above all else they are friendly, approachable, knowledgeable and get back to you when they say they will... Read more
Landlord
11th Aug 2021 (3 years ago)
???
Terrible ????... Read more
10th Feb 2021 (3 years ago)
K ?uczak
They dont respont and dont give my deposit back. Thiefs..... Read more
Tenant
10th Feb 2021 (3 years ago)
B Zheng
Poor service ! My friend wants her deposit back but no one reply her email... Read more
10th Feb 2021 (3 years ago)
N Prilepskij
This company is embarrassing. I have moved out and they have stopped replying me and my housemates about our deposit... Read more
Tenant
10th Feb 2021 (3 years ago)
R Constantin
Very helpful and pleasant stuff. Always to help. Easy informatio received.... Read more
7th Dec 2020 (4 years ago)
A ASP
So far so good. After nearly 2 years of renting a place from this agency I have to say that I am very pleased with the services provided.... Read more
Tenant
24th Aug 2020 (4 years ago)
K Dee
Cancelled a viewing hours before it was due to take place after already confirming it was okay to go ahead.... Read more
10th Aug 2020 (4 years ago)
M Zeronian-Dalley
Fantastic friendly service. Alway willing to help out.... Read more
11th Mar 2020 (4 years ago)
S Baillie
Sonia, the agent that has been helping me has been excellent, very accommodating and supportive in helping us find a pet friendly place, very helpful!... Read more
Tenant
31st Jan 2020 (4 years ago)
M Drago
It's ok. Helpful staff.... Read more
5th Sep 2019 (5 years ago)
S McIntyre
Fantastic customer service... Read more
18th Jun 2019 (5 years ago)
D Gyaase
They don't get anything done... Read more
13th May 2019 (5 years ago)
C Bartender
Great customer service highly recommend these guys!... Read more
27th Oct 2018 (6 years ago)
M Field
The guys on the team helped us find our dream home. It was a nerve wrecking time and we had been looking for a while, having hit a few snags we thought we'd never get through it. But when I met Joe, he assured me he would help us through the buying process. And he did, thanks Joe!... Read more
Buyer
20th Sep 2018 (6 years ago)
S Maffeis
Good estate agents, very helpful, exceptionally friendly and very understanding.... Read more
15th Sep 2018 (6 years ago)
I Gamal
A lot of money spent... Read more
8th Jun 2016 (8 years ago)
A Rayneau
This letting agents was great until our contract ended. we didn't give a months notice so had to pay the extra month, no problem. They then stuck on a couple of hundred pounds on top of this for costs to 'clean the flat' including a fee of £45 to clean an oven and £30 to vacuum and clean the house (I'd already done the floorboards, there was just some slight bits on the stairs). Didn't get much help towards the end of the contract. Also, the receptionist was hard work, could hardly hear her over the phone, no receptionist skills and had little knowledge over the workings of the business.... Read more
Tenant
13th Dec 2015 (9 years ago)
1 Letting
Good Local estate Agents... Read more
21st Nov 2014 (10 years ago)