A O'Meara
Man called Ken was very rude and unsympathetic to my families needs. Avoid this place.... Read more
1st Jul 2023 (1 year ago)
D Higgins
Please, please, please avoid these crooks at all costs, they are inept at doing the basic requirements of what is expected of them and the whole time that are just looking to make a quick buck and rip you off.
AVOID, AVOID, AVOID!!!... Read more
4th Jun 2023 (1 year ago)
C Demetriou
Great service with a load of experience love these guys... Read more
19th Dec 2022 (2 years ago)
G Levy
Roland James have been so helpful when discussing property. Popped in today to ask questions with regards to the property I am purchasing. The manager was very helpful and honest which runs along side how he's staff are especially the staff member who showed me around not one but two properties. She just happens to be the daughter of the manager. Great team... If anyone is looking for a property, I suggest Roland James in Braintree. Honest people selling honest properties...Well done all.....Gerry... Read more
Buyer
1st Oct 2022 (2 years ago)
S Spencer
At first we was getting very poor service but since Sam has taken over the service has improved keep up the good work Sam????... Read more
24th Oct 2021 (3 years ago)
I Fairbank
Myself & my wife dealt with Ken Houchin. Although he was our sellers agent he provided invaluable support & assistance during the buying process... Read more
Buyer
28th Sep 2021 (3 years ago)
P Musto
It was ok... Read more
2nd Sep 2021 (3 years ago)
T LEM
Useless in all aspects, members of staff found to be on the fiddle with money & not attentive at all. Professional? More like comical.
There’s plenty of other options for estate agents, don’t go near these cowboys. You will regret it!... Read more
8th Aug 2021 (3 years ago)
A Gian
Very unprofessional and rude. I had an appointment for a viewing and the agent did not show up claiming they have called and email me the day before which was not true.... Read more
31st Jul 2021 (3 years ago)
A Rigden
Ken and the team got the job done for us during one of the most challenging periods in the country's history. We received our offer quite rapidly after signing with RJ but then there were interminable delays due to the Covid 19 epidemic. The "chain" was bunged up due to people either being on furlough or through a simple lack of staff at the various legal firms involved.
Through all of this Ken and the team kept us informed and pushed for completion at every opportunity.
We had neighbours with perfectly good properties who couldn't seem to get any interest, but Roland James advised us professionally and handled every stage impeccably.
Experience tells, after all!
Thanks for all your help, Roland James.... Read more
Seller
13th Dec 2020 (4 years ago)
P Ki
Still failing to put back fallen fence 1 year after it fell. Appearance of neighborhood continues to suffer as a result.... Read more
4th Sep 2020 (4 years ago)
G wake
Appalling Service. I've rung numerous times and sent emails asking Roland James to take action regarding a house they let. Completely ignoring my polite requests. I've now reported them to Braintree Council and pursuing legal options. Stay Away!!... Read more
Landlord
22nd Jul 2020 (4 years ago)
M Päike
Letting Agent... Read more
12th Jul 2020 (4 years ago)
N Rose-Rogers
Informative.... Read more
22nd May 2020 (4 years ago)
M Savill
Awfully treated, due to the way myself and my family was spoken to I made a decision to pull out of a purchase just 2 weeks away from completing.... Read more
Buyer
16th Mar 2020 (4 years ago)
H Cunningham
Terrible experience, not one bit fussed in helping clients. Totally focused on making money.... Read more
25th Feb 2020 (4 years ago)
L Wood
Absolutely terrible company. Do not use if you value customer service and total trust when selling / buying a property.... Read more
24th Jan 2020 (4 years ago)
L Castro
I'm having a good experience with this agency since October especially Julie.
I definitely recommend Roland James.... Read more
4th Dec 2019 (5 years ago)
D Richardson
Not seller focused. More buyer focused . Made me feel like i was to knock price down to accomadate buyers that they said could not afford price .... Read more
Seller
30th Jul 2019 (5 years ago)
R Cowan
Ken and the team at Roland James, proved their years of experience in their assistance on the sale of our house this year. In an industry which is on a par with car sales for reputation, Ken couldn’t have been more professional and knowledgeable in our dealings and showed that there are good people out there doing a great job. They also delivered on there promise of selling our house at a good price, negotiating with the buyer to get us a great price. Thank you very much.... Read more
Seller
6th Oct 2017 (7 years ago)
D Broadbridge
Very helpful and professional lovely lettings agency... Read more
Landlord
25th May 2017 (7 years ago)