R Butterworth
Amanda dealt with issuing a S21 notice and termination of the rental agreement in a professional manner and kept me informed throughout the process.... Read more
Landlord
28th Oct 2024 (12 weeks ago)
P Osinski
The service here is top-notch. Communication is excellent, and they go above and beyond to look after us. Especially Amanda
Highly recommend!... Read more
28th Oct 2024 (12 weeks ago)
P M
We’ve been dealing with Sears for the past few years and specifically Amanda. We’ve always found Amanda to be very helpful, very informative and knowledgeable with advice on our property. Her prompt replies, be it either email or phone calls are appreciated greatly.... Read more
Landlord
24th Oct 2024 (12 weeks ago)
A Pullinger
Amanda @ Bracknell high street office has been brilliant. Any enquiries I have are always answered quickly. Thank you Amanda... Read more
23rd Oct 2024 (12 weeks ago)
E Booth
We recently sold our property through Sears Bracknell, and we couldn’t be more pleased with the service we received. Gabriella, our transaction manager, was exceptional in managing a very complicated chain, ensuring that everything moved smoothly despite the challenges posed by difficult solicitors. Her professionalism and dedication were evident throughout the process.
Colin also played a crucial role, working alongside Gabriella to keep everything on track. The importance of the transaction manager role cannot be overstated; without Gabriella’s expertise and constant communication, we would not have been able to navigate the complexities of our sale. We are incredibly grateful for their support.
Thank you, Sears Bracknell, for making a stressful process much more manageable and for your outstanding service.... Read more
Seller
23rd Oct 2024 (12 weeks ago)
K Piouslin
Sears is an excellent company to work with. We work mainly with Amanda, and she has been extremely helpful. Would definitely recommend... Read more
20th Oct 2024 (13 weeks ago)
B Freemasons
Amanda has been most helpful in sorting out all issues related to our rental... Read more
Tenant
19th Oct 2024 (13 weeks ago)
V Vittozzi
Worked with her for years now such a helpful lovely person... Read more
18th Oct 2024 (13 weeks ago)
L Nott
Cameron Wakefield was my contact on a viewing in Bracknell and I was refreshingly surprised at his knowledge of the property, his enthusiasm and honesty. I had been shockingly disappointed at some other agents attitude. Whilst the house wasn’t for me, I wish it had been and I’d had the opportunity to work with Cameron. Very nice guy!... Read more
17th Oct 2024 (13 weeks ago)
C Clark
Excellent service. Charlotte and Colin have been so kind and helpful throughout the whole process. Highly recommend... Read more
10th Oct 2024 (14 weeks ago)
P O'Rourke
Im so please with sear property agent in Bracknell for getting me to my new home at the right time when I thought I’m going to be homeless , but Charlotte and Colin where very helpful, they both step in and makesure I move in on time, very friendly stuff and updating about the whole process of the house, even though I wasn’t getting more information from my solicitor but these two makesure i was fully informed about the whole situation. I’m so pleased and thankful to them
Let me not forget Cameron who ensured there was a house available for me to buy as i missed the first but Cameron makesure he fine me something quickly even before they put it on a market. Thank you all for your great support.... Read more
Buyer
5th Oct 2024 (15 weeks ago)
G Walker
I always got prompt, professional and pleasant service from Amanda. I can't award 5 stars - that is perfection, which doesn't exist...... Read more
29th Sep 2024 (16 weeks ago)
L Hodgson
From the first meeting with Robert Franklin at the property ,we knew that we were going to receive the very best advice and professional service . We weren’t disappointed and were supported at all stages of the process from marketing the property effectively , communicating with our buyers until final exchange and completion . Gabriella Jones was always there for excellent advice and reassurance . Sears , you have a brilliant team - thank you so much !... Read more
Seller
20th Sep 2024 (17 weeks ago)
E Newton
I had a wonderful experience with Sears when moving properties, both Charlotte and Colin have been absolutely amazing, on the ball & responsive and extremely knowledgeable. It was my first time moving property and they made the move so much easier for me. Massive thank you!... Read more
18th Sep 2024 (17 weeks ago)
J Z
We are very grateful to Andy at Sears Bracknell for showing us around our new home as tenants and ultimately helping us successfully apply for our home. We highly recommend Sears if you are a tenant in Bracknell and we give Andy 5 stars :).... Read more
Tenant
17th Sep 2024 (18 weeks ago)
M Clark
We have had a good experience with Sears Bracknell in finding us a home to rent as tenants. Andy from Sears showed us around a couple of properties and I note his quick responsiveness and willngness to answer any questions we had. Once we found our home Andy ensured a smooth and hassle free application process which fortunately was successful. Thank you to Andy and the team at Sears, I would recommend to any tenants looking to rent in Bracknell.... Read more
Tenant
17th Sep 2024 (18 weeks ago)
R Slabbert
To whom It may concern
I had the most informed meeting with Ms Wiktoria Kubat
Wiktoria too her time to explain the necessary information and more
As I am a first home potential buyer, and a total novice Wiktoria took me through the process
Wiktoria took time to answer all my question and I left feeling more confident than when I come to Sears Office in Bracknell
Ms Wiktoria is call to person for my property needs.... Read more
16th Sep 2024 (18 weeks ago)
E Po
Thank you the staffs helping me for the property in Bracknell, even it is just a small flat share ownership property, all of them are very helpful and good service, especially Wiktorvia, she is very fast response and professional, she understand my english not good enough but she's still very patient to explain the leasehold year, Thank you. A... Read more
Buyer
13th Sep 2024 (18 weeks ago)
R Nightingale
Estate agents often get a bad name but working with Rob has been an absolute pleasure and proves that isn’t always the case. Any problem or query we’ve had has been resolved, it was truly a white glove service. Hats off to you.... Read more
10th Sep 2024 (19 weeks ago)
T Alleyne
We have worked closely with Robert Franklin to secure our purchase through Sears. Robert had great communication, and responded immediately when emailed or called. Robert was very professional, easy to get hold of, and able to act quickly when necessary. Nothing was a problem for Robert. It was a pleasure dealing with him... Read more
Buyer
20th Aug 2024 (22 weeks ago)
E Mihalce
Dear Wiktoria, thank you for your help and guidance, we truly appreciate it!... Read more
20th Aug 2024 (22 weeks ago)
C Capes
Sears have been really supportive thought our house sale, especially Charlotte and Colin. Always kept us updated and always really friendly and helpful if we had any questions.... Read more
Seller
20th Aug 2024 (22 weeks ago)
P Samuel
I am pleased with the positive, prompt and speedy action.... Read more
15th Aug 2024 (22 weeks ago)
D Boon
I've had the best experience with Sears Bracknell. Robert and Wiktoria have been fantastic very helpful and efficient during the process of selling my home. They sold my home within 4 weeks for asking price. I cannot praise them enough, thank you.... Read more
Seller
15th Aug 2024 (22 weeks ago)
G Philpott
Amanda was very helpful with everything any questions I had or problems and she was straight on it to resolve them... Read more
13th Aug 2024 (23 weeks ago)
C Hunt
Very professional Young Estate Agent. Very knowledgeable of the properties we viewed She also knew the area very well and where all the local shops and schools were. She had the answers to all the questions we asked. Such a great service... Read more
13th Aug 2024 (23 weeks ago)
A Bendle
Wiktoria was amazing to work with and found me a buyer really fast, so delighted. Sears overall have been a pleasure to work with over the last few years with my tenancy.... Read more
Seller
12th Aug 2024 (23 weeks ago)
D Hutchings
A great experience all around. I had Colin and Charlotte help me through the process and any questions that I had got answered within 24 hours. Highly recommend!... Read more
6th Aug 2024 (24 weeks ago)
K Miller
Always received excellent service, Amanda J has always been quick to respond and help whenever needed... Read more
2nd Aug 2024 (24 weeks ago)
L Walduck
Great experience, great service, great communication, always on top of everything. Thank you Charlotte and Colin... Read more
1st Aug 2024 (24 weeks ago)
T Barzetovic
Wiktoria has been very helpful and a pleasure to deal with whilst viewing propeties and eventually offering on a place to buy. Communication at all stages has been prompt, with all my questions about the property answered as soon as possible. She is a credit to Sears Property.... Read more
Buyer
29th Jul 2024 (25 weeks ago)
M wai
Agents Jake Tippett and Amanda Jenkins are responsible and amiable persons to work with. They work straight to the point and take good care of clients.... Read more
22nd Jul 2024 (5 mo. ago)
M Brichese
Excellent service, Jake Tippet was very professional, corteous and flexible.... Read more
18th Jul 2024 (5 mo. ago)
P Lam
Jake Tippett is excellent on resolving our issue in a professional manner. Helping us to sort things out seamlessly. Well done!... Read more
12th Jul 2024 (6 mo. ago)
U Tan
I've been a client of Sears as a landlord for a few years. My current property manager is Amanda Jenkins and she has been very helpful.
I've recently had some challenges with the freeholder of my property, so it has been a relief to have Amanda and her team assist me and my tenants when matters arise.
She is quick to respond and easy to communicate with. Would highly recommend.... Read more
Landlord
11th Jul 2024 (6 mo. ago)
C Bensch
The Sears rentals team were extremely helpful and flexible when I needed to find a short term rental. Right from my first enquiry with Andrew Linfoot and then throughout my tenancy Amanda Jenkins was always ready to answer any questions. I would certainly recommend them.... Read more
Tenant
9th Jul 2024 (6 mo. ago)
AmandaJ262
Amanda Jenkins is absolutely amazing. She is proactive and responds quickly to every request, question, or issue. She is always professional, and we wouldn't want anyone else to manage our property.... Read more
Landlord
9th Jul 2024 (6 mo. ago)
H Miles
We have been with sears for 3 months and everything has been amazing from the 1st time we viewed our rental property to living in it now 3 months later. Jake Tippett has been really helpful and is an amazing property manager as soon as something is raised he looks into it straight away as also making sure we settling in okay.... Read more
Tenant
4th Jul 2024 (6 mo. ago)
CeliaMacDonald
Purchasing our house through Sears was overall a great experience. Despite the inevitable delays of house purchasing, Charlotte and Colin were really great, and always on hand and at the end of the phone to answer any queries and co-ordinate with the other parties every day. Thank you very much!... Read more
Buyer
3rd Jul 2024 (6 mo. ago)
C CHING
During the process of letting our house, Andrew came to our door very quickly to explain the rental process and related conditions. Leona & Andy successfully found a tenant for us in a short period of time and provided very professional and considerate services during the process. And the careful service deserves high praise. We feel comfortable trusting Sears to manage our new home, and we are even more grateful to them for finding us a good tenant!... Read more
Landlord
2nd Jul 2024 (6 mo. ago)
B Akbas
Andrew is the best estate agent ever I've seen so far. He welcomed me very well with Leona and . Warm people. Special thanks for quick action... Read more
28th Jun 2024 (6 mo. ago)
L Hunt
Just wanted to say thank you to Colin and Charlotte for all their help with selling our property on Jennetts Park. They made it effortless for us, and kept us informed all the way through the process... Read more
Seller
28th Jun 2024 (6 mo. ago)
A S
Many thanks to Colin and Charlotte for showing professionalism throughout the deal.... Read more
21st Jun 2024 (6 mo. ago)
J Carpenter
A big thank you to Charlotte, Colin and Daniel for the help they gave me in my move to Jennetts Park. I was constantly kept up to date with progress and they provided an excellent service!... Read more
16th Jun 2024 (7 mo. ago)
N kriel
I can only recommend this team. Helpful, friendly, efficient. Through a very long process, they kept in contact, prodded Solicitors when they needed to, but always remained professional. Hats off to this team - Nelius K... Read more
D Waite
Sears in Jennetts Park where a great assistance and help when I recently moved home. Charlotte McVea especially really helped me and was always available to answer my questions and queries. Could be more happy with there help!... Read more
22nd Apr 2024 (8 mo. ago)
Lisa
Very good experience with Sears through the buying process- especially Daniel who has been very communicative, responsive and helpful. Would highly recommend.... Read more
Buyer
8th Apr 2024 (9 mo. ago)
A Richardson
I would highly recommend Sears Jennett’s Park to anyone looking to sell their property. They definitely earn a well-deserved 5-star rating!
Daniel and Colin were amazing from start to finish. Their professionalism and commitment to selling our property were outstanding. They kept me informed every step of the way, providing valuable updates and feedback throughout the process. Huge thanks to Daniel and Colin for their fantastic support and clear communication throughout. They are truly assets to the business!... Read more
Seller
5th Apr 2024 (9 mo. ago)
M Paszek
Choosing Sears in Jennett's Park to sell our house was a great decision. They've been professional and helpful throughout the process. From the first meeting to closing the deal, Colin/Daniel/Cameron has been there to assist us every step of the way. Their marketing efforts were effective, and we're pleased with how smoothly everything went. Well done Team... Read more
Seller
27th Mar 2024 (9 mo. ago)
C Kelly
Would highly recommend Sears in JP, everyone was professional and they always kept me updated on progress from offer all the way through to exchange/completion. Daniel was very accommodating when we were doing viewings and gave us a fab insight to the area. Once our offer was accepted Charlotte was brilliant and kept in regular contact with me, helping with any questions/queries we had … We couldn’t have done it without you both and the team - Thank You :-)... Read more
Buyer
12th Mar 2024 (10 mo. ago)
G Hunt
The Jennetts Park team, particularly Daniel and Colin, were very helpful and kept us informed at all times, when selling our house. Would definitely use them again
Linda & Garry Hunt... Read more
Seller
11th Mar 2024 (10 mo. ago)
B Vincent
Buying a house can be stressful. My journey with sears started in August when I made my offer and will complete on the 18th this month. Being in a big chain, brought some challenges emotionally. Colin, Daniel and especially Charlotte have empathise, help, support and even had broad shoulders when I was loosing faith in the process (I apologise for that). Charlotte was there all the way through the journey. When I was ready to walk out, Charlotte managed to say the right words and managed to negotiate with the chain a way to finally enable the exchange. I really didn’t think I was going to make it to the finishing line due to stress and financial impact but we did it and I’m super grateful for all the work Sears did. The biggest thank you to Charlotte, Colin and Daniel.... Read more
Buyer
9th Mar 2024 (10 mo. ago)
M Wood
Couldn’t fault Sears as an estate agent, great communication and conduct themselves professionally with a really thorough and friendly service. Would definitely recommend and seek their services again when the time comes! Especially Daniel and Charlotte were really supportive throughout the process, couldn’t have done it without them... Read more
29th Feb 2024 (10 mo. ago)
D Fradley
We switched to Sears following two stressful and expensive fall throughs with a frustratingly hard to deal with, rival agent.
The difference was surprising. The team at Sears guided us through the whole process, with regular updates, helpful hints and kept the momentum going to ensure our chain got over the line.
We really can't thank them enough and would strongly recommend them to anyone.... Read more
27th Feb 2024 (10 mo. ago)
C Flowers
Cannot rate Rob at Sears highly enough. An absolute professional who provides pragmatic, honest and exceptional service throughout the purchase and sale process.... Read more
Seller
22nd Feb 2024 (10 mo. ago)
S Furmage
Daniel has been helping me with the viewings and everything else associated with a purchase. He has been really helpful and quick to respond to everything I've needed - thank you.... Read more
Buyer
7th Feb 2024 (11 mo. ago)
L Wade
Gabriella was brilliant at progressing our purchase. As first time buyers we needed extra help and advice and Gabriella was on hand to help out anytime we needed. Thank you for your hard work and getting this completed in 9 weeks!... Read more
Buyer
31st Jan 2024 (11 mo. ago)
E Ng
Amanda from Sears Bracknell always very customer focus and professional in her work. She helped me to secure a plumber to attend my property which has a leak within 1 hour of receiving my sos. She also ensures my tenants are fully aware and make the whole experience as stress free as possible for all the parties involved. Amanda is an asset to Sears and this is one of the reasons I go back to Sears time and time again as a landlord.... Read more
Landlord
31st Jan 2024 (11 mo. ago)
K Jackson
We went to view a property that Daniel showed us, but it wasn’t for us, in response to our enquiry. He said he’d let us know if anything more to our liking came up. Next week he called to say there was an opportunity to see something he’d just taken on and thought it would be perfect for us. Talk about ticking all the boxes! Daniel had listened to what we wanted, was able to see what was important to us and found us the perfect place for us. In our experience estate agents say they’ll keep you in mind but actually just send you loads of properties, just sending everything on their stock list, without filtering out ones they know you won’t like. Daniel made sure that he didn’t waste our time, we’re busy people, and only asked us to view what he knew was right for us. Great guy to do business with, who knows his area and takes time to know his buyers and vendors. 5 stars!... Read more
24th Jan 2024 (11 mo. ago)
A Gavura
I’ve had an excellent experience with Sears when buying our first house. Daniel demonstrated a high level of professionalism from the viewing through to the acceptance of our offer! He was very well prepared, knew all the important details about the property and acted quickly when it came to making an offer. It’s been an absolute pleasure working with him and the Sears team! If I were a homeowner looking to sell- Sears would be my first choice. Thank you, Daniel, for a great experience!... Read more
Buyer
18th Dec 2023 (1 year ago)
O Hanger
I had the pleasure of working with Sears Estate Agents recently, and I can confidently say that they exceeded all my expectations. As a former estate agent myself, I approached the process with a certain level of skepticism. However, from the very first interaction, it became evident that Sears was in a league of its own compared to other local estate agents.
Colin, who conducted the initial property valuation, was an epitome of knowledge and professionalism. His profound expertise on the market was apparent, and his friendly, honest demeanor set Sears apart from the competition. His upfront approach instilled confidence in my decision to choose Sears.
What impressed me even further was Daniel's keen understanding of our prospective buyers' requirements. Even before we officially listed the property, he managed to bring a handful of interested buyers through the door. It was a testament to his ability to grasp his clients' needs, demonstrating that he wasn't just a good agent but someone genuinely dedicated to fulfilling his clients' expectations.
The sale process was seamless, and after a few viewings, we managed to sell our property for a remarkable price. The negotiation phase was where Colin and Daniel truly shone. Their honesty and professionalism were evident, ensuring that our best interests were paramount. They skillfully negotiated on our behalf, securing the best possible deal.
What sets Sears Estate Agents apart is their ability to blend a personal touch with professionalism. They take the time to understand your unique situation, making you feel like a valued client. This personalised approach, combined with their unwavering professionalism, makes them the top choice for anyone looking to sell their property in the local area.... Read more
Seller
31st Oct 2023 (1 year ago)
D Felix
Daniel was excellent at showing us around the house we were viewing. He was polite, punctual, well presented and knowledgeable.... Read more
19th Oct 2023 (1 year ago)
L Buckley
Emma, Dan and Colin thank you!
I sold my flat on jennets park through Sears. Originally I chose the cheapest estate agent but what a mistake that was. I then moved to Sears and they regained my confidence in estate agents. They were considerate of the fact I have a baby so they were super helpful when arranging viewings. They know JP so well and I found them to be honest and friendly. They sold my flat in brilliant time and made helped to make the process seamless from the point of offer. And more importantly they got asking price for me.
Thanks guys!!... Read more
Seller
14th Sep 2023 (1 year ago)
J Kowalski
Jenny Parker has been very helpful so far in trying to ensure we are in before our mortgage offer expires, keeping us up to date with information from the sellers and arranging for our surveyors to access the property.... Read more
Buyer
30th Jun 2023 (1 year ago)
C Page
Very knowledgeable about the area they cover. After sale care has been great from Jen, keeping me updated on the progress of my sale... Read more
Seller
30th Jun 2023 (1 year ago)
J Dixon
I caled in to ask for help with my transaction with another agent. Jenny answered the call and was happy to help although i wes with another agent. Outstanding service... Read more
30th Jun 2023 (1 year ago)
E Holdsworth
Excellent communication throughout our purchase. Jenny has been great at making sure everyone is updated and things are followed up as and when needed. Thank you!... Read more
Buyer
30th Jun 2023 (1 year ago)
L Jones
Hugo! That was the name of the agent who did our viewing. Just amazing. Though we will not be making an offer for the house, he was amazing. Polite, respectable, informative and caring. Impressed at his passion for his job, went above and beyond to ensure we were making the right decision for us. I ???? applaude that. Thank you for thr great service ????... Read more
25th Jun 2023 (1 year ago)
M Alonso
Thank you Jenny for your help! Would definitely recommend her... Read more
9th Jun 2023 (1 year ago)
K Boon
Sears have been great, Jenny’s communication was excellent and really helped the buying process run smoothly! Would use again!... Read more
Buyer
8th Jun 2023 (1 year ago)
A Stawarz
I would like to express my gratitude to Jenny Parker for the exceptional service she has provided us. Our journey would not have been the same without her. Her constant updates and frequent communication kept us well-informed about the progress in the chain we were involved in. Jenny's expertise and dedication made the entire process incredibly smooth and hassle-free. I recommend Jenny to anyone in need of assistance... Read more
6th Jun 2023 (1 year ago)
M Kshatriya
Jenny is excellent! Her responsiveness and dedication made our property purchase a breeze. She kept me informed and answered all our queries. Can't recommend her enough... Read more
Buyer
18th May 2023 (1 year ago)
R Colpos
Sears have been great in helping me to find the right property. Hugo, the agent has been really friedly, patient and competent, the right person in the right place! A very good experience overall! Thank you!... Read more
16th May 2023 (1 year ago)
D Sharples
Very happy with Jenny and the team at Sears who made sure a complicated and protracted sale went through.... Read more
Seller
9th May 2023 (1 year ago)
M Sidhu
I've had a great experience working with jenny. We worked together recently and the support she provided refreshing. She was responsive and through in her updates along with progress the file well.... Read more
28th Apr 2023 (1 year ago)
V Fernades
Jenny Parker I want to thank you for all the fantastic work you've done. Thank you for going the extra mile on every step of the journey with helping in getting the difficult linked chain in line we were together in. I could not have done this without you, and I am so grateful for your assistance, patience and expertise.... Read more
28th Apr 2023 (1 year ago)
R Bardwell
I have had a fantastic experience with Sears and want to particularly thank Hayden, Jenny and Hugo for their outstanding support with us selling our home. It was a challenging process but they supported us all the way and worked extremely hard to help us progress towards our sale. We will definitely be using their services again when we move home again in the future!... Read more
Seller
26th Apr 2023 (1 year ago)
M Maia
Want to say thank you for all the help and support we have buying our dream house. Great team. Thank you... Read more
Buyer
26th Apr 2023 (1 year ago)
J Danesh-Pour
If I could rate 10 stars for Sears Jennett's park I would, the service from beginning to end was first class. The manager, Hayden, and his team worked really hard with consummate professionalism. We had a really warm friendly relationship with the team and we would choose them every time, in the future.... Read more
22nd Mar 2023 (1 year ago)
A griffin
Hugo was brilliant in helping us find and view propertys. Never under pressure and he was happy to work around our schedule. Would reccomend.... Read more
7th Feb 2023 (1 year ago)
K z
Daniel and Amy from sears property Janets park been so helpful and supportive,
I have bought flat from them ,and it’s went so smooth, I was so scared but they made everything so easy for me,so decided to rent it out through them and honestly the best thing I ever did. Such great team, very professional, very communicative
And I love them all because of going out of their way to help anyone. Please if you are thinking of buying ,renting or both go with this lovely team they rock. So glad I got to know you guys. Love Kay z... Read more
Seller
27th Oct 2022 (2 years ago)
G Kent
Hugo was friendly, professional, consultative, and took the time to understand more about myself and my search. He gave clear information on the properties I was looking at and was honest about what he would need to check and revert back on, instead of providing guesses that I would have taken as fact. He came across as trustworthy and was realistic about any urgency to submit an offer without putting so much pressure for a decision to be made on the spot, which would have driven me away... Read more
24th Oct 2022 (2 years ago)
R 2k17
Accidentally called them instead of my Estate agent (one of those days haha) but felt compelled to come on here and say brilliant customer service - like actually insanely good. Only downside is they aren't my Estate agent haha.... Read more
1st Oct 2022 (2 years ago)
S Hiscox
We are currently in the process of buying our second buy to let property through Sears. In both instances we have received an honest and professional service. Purchasing through Dan for the first time and also meeting Hugo for viewings of our second property, there is a consistently positive experience when working with Sears. I would highly recommend!... Read more
Buyer
25th Sep 2022 (2 years ago)
A Bhatti
Sears have been excellent in help us find a tenant and secure them in addition to getting the market rental value. They have been my agent for a number of years and they have been excellent. Daniel and Hugo have both been super attentive, thorough and honest when providing feedback and guidance - hugely valuable. They are also both extremely personable and possess the right skills in relationship management. I would highly recommend using Sears and the team at Jennets Park. Thank you!... Read more
Landlord
23rd Sep 2022 (2 years ago)
O I'Anson
Highly recommend Hugo, very professional and helpful when viewing properties!... Read more
14th Sep 2022 (2 years ago)
N W
Really bad post-sale experience. Zero responses to emails, which means having to constantly chase on the phone - such a pain when busy with work and other things to have to try to pin down your EA constantly when all you want is a return email.
We’ve asked for months for a sense of the lead time for when our buyer might be able to complete, and never been given an answer. At every stage we’ve had to really push to get the smallest amount of information. Nothing is ever asked for proactively without us pushing it, even months into the process.
By comparison, our vendor’s EA is absolutely incredible and so responsive - we do everything via her now because she’s the only one that brings clarity, communicates (and responds to emails!) and gets us updates. We really trust her and we simply don’t have that relationship with Sears, even after raising a complaint after month one about how things were going.
Great at sales, but could not recommend at all due to the pain of the post sales experience. Feels like a total waste of money, especially when contrasting with our vendor’s EA.... Read more
Buyer
9th Sep 2022 (2 years ago)
W See
Thomas, Daniel and Hugo from Jennetts Park branch did an outstanding job with letting our property by securing a dozen viewings, multiple offers above asking price, and checking in our new tenant within just 2 weeks!
Genuinely friendly and honest, Thomas and Daniel provided considered and expert advice on both property valuations and lettings without ever giving us the hard sell. Their knowledge of the area and customer base together with the strategic advantage of having offices in both the Jennetts Park area and Bracknell town centre helped convinced us to put our faith in the Sears team.
Sears also provided great customer service. Despite being innundated with enquiries, we have always found the Sears team to be responsive to issues and would get back to you to address your concerns if they couldn't do so immediately.
We hope to continue using Sears for years to come and would recommend them in a heart beat.... Read more
Landlord
16th Aug 2022 (2 years ago)
Jay
My wife and I listed our property with Sears Jennett's Park for their knowledge of the area. We were very impressed with their service. Unfortunately our buyers pulled out and we had to re-list. Hugo was new to the office the second time around and we cannot fault him. Since he came on board he has shown great passion and effort in selling our property. Hugo's communication was great and took on board all the information provided to him. He is a credit to Sears. A mention to Daniel also who was also involved and was able to get the deal over the line. Thanks to both for your help.... Read more
Seller
4th Aug 2022 (2 years ago)
V Kleinhentz
Daniel and Hugo were professional and efficient estate agents. I liked the appointment reminders sent to us. They were friendly, informative and followed up.... Read more
21st Jul 2022 (2 years ago)
A Traves
I just wanted to share how pleased we have been with the team at sears. We were slightly apprehensive with some of the facebook reviews about the previous team that worked there but are so glad we went with our gut and made the decision to sell with them. Really couldn’t fault the service we received! There was no requirement to negotiate on fees as they came in at a really fair price and also checked in with us much quicker than some other local agents. They recommended we listed for a price higher than other estate agents and in the end we have an offer over asking and sold within only a few days!... Read more
Seller
15th Jul 2022 (2 years ago)
G Davies
The whole selling process was smooth and stress-free. The valuation was fair and realistic, the viewings were handled well, and communication all the way through to exchange was professional and reliable. Thanks to Thomas, Daniel, and Gabriella!... Read more
Seller
29th Jun 2022 (2 years ago)
M Duru
We had an amazing service from Sears Team in Jennett's Park. Particularly both Daniel and Thomas handled our case to perfection.
We needed to place our property in the market very quickly and get it sold asap. And Daniel was very efficient and super fast to organise this within a few days. We had a very smooth process from the start till end of the viewing with Daniel.
Thomas handled all the after viewing process; talking to potential buyers and putting together the offers for us. At the end, the property got sold above the asking price - what else we want?
Thank you both Daniel and Thomas for all clear, transparent communication and keeping us in the loop at all the time.... Read more
Seller
16th Jun 2022 (2 years ago)
M Dharmadhikari
Daniel and Thomas have done a splendid job in helping us look for properties. They are more than aware of the local market and can easily guide people in search for their new homes.
Thoroughly impressed with their professionalism.
Regards,
Manish... Read more
13th May 2022 (2 years ago)
S G.
My husband and I had been looking for a good property for us for quite a while. We found one eventually with Sear!
Thomas and Dan have been brilliant so far! Many thanks to Thomas for booking us in that quickly, lovely and welcoming viewing with all important details and obviously for forwarding our offer to vendors. Tom and Dan both are amazing and pleasant communicators and charge people with positive energy. Both of them are true professionals who definitely know a lot about personal touch and customer service! We’re excited to continue working with them!... Read more
10th May 2022 (2 years ago)
J Middleton
Both Daniel and Thomas were extremely helpful in my letting experience. This is the first time I have rented a property and was extremely new to the experience. They both were extremely knowledgeable and helped me understand all of the process. By the fantastic marketing done by themselves my property from market to tenant moving in was extremely quick ! Thankyou for a seamless move.... Read more
Landlord
31st Mar 2022 (2 years ago)
A Mannan
Excellent experience with Sears as a new tenant. All aspects of the introduction, viewings and tenancy performed flawlessly and in a trust-forming manner. Special mention for Thomas who really goes the extra mile.... Read more
Tenant
28th Mar 2022 (2 years ago)
C Gray
Dan and Tom you have completely out done yourself.
Thank you so much for all your hard word, dedication and professionalism from word go. You both have helped me so much finding a property to rent. You have both been there to answer any of my silly questions and give me help and support when needed. Your kindness and knowledge has shone above any other estate agents I have ever worked with/for. I would say without a shadow of a doubt I recommend anyone looking to rent/buy/sell to used Dan and Tom. You will not be disappointed. Thank you so much and I can’t wait to work with you both again in the future. Special thanks to Dan for helping me measure up and plan how to lay out my lounge!... Read more
Tenant
24th Mar 2022 (2 years ago)
L Kazlauskaite
I sold my property with Sears and they have exceeded my expectations. From the first meeting, Thomas was very professional, polite & communication was always honest and timely. Thomas was very personal and completely understood my circumstances, and helped with the quick sale of the property which had actually sold above the asking price. I was really impressed and would highly recommend Sears Property.... Read more
Seller
16th Mar 2022 (2 years ago)
T Bryant
Amazing service from Thomas and Daniel, from viewing our potential new home to finding a buyer for our present home all in the space of one week. Nothing was ever too much trouble... Read more
Seller
11th Mar 2022 (2 years ago)
A Wilson
Would not recommend Sears on Jennetts Park.
Signed contract in August, buyer agreed in September but by Mid Feb (6 months) still no exchange.
Not fully aware of the selling process.
Doesn’t always return phone calls.
Doesn’t ask the right questions of the chain.
Relisted with a new agent agent.... Read more
Seller
22nd Feb 2022 (2 years ago)
D Beattie
As someone looking to move into Jennett's Park specifically, I couldn't have asked for a better team than Daniel Riches and Thomas at Jennetts Park Sears. They were very knowledgeable about the development, were quick to get in touch and proactive with their communications which led to a highly satisfactory experience and accepted offer in a matter of weeks. If you are trying to move into the area look no further for an estate agent!... Read more
Buyer
16th Feb 2022 (2 years ago)
Daniel
The team at Jennetts Park have been fantastic whilst I have been a tenant and now that I’m a buyer. Both Daniel and Thomas have helped me through the buying process by organising visits and answering all my questions. Highly recommend this branch to anyone in the area.... Read more
Seller
7th Feb 2022 (2 years ago)
T Lee
The viewings I attended with Daniel were to a very high standard. He was very knowledgeable regarding the properties and had most of the answers to my questions. To add to this the answers he didn't have, he went and got for me afterwards. You can't really ask much more of an estate agent. A++... Read more
7th Feb 2022 (2 years ago)
S Mancey
As first time buyers, Daniel has been very helpful so far. He is has not been pushy and has been very friendly and approachable. Will definitely continue to view houses in the area with his help... Read more
Buyer
18th Jan 2022 (2 years ago)
S Mayhew
Buying a property and found Thomas and Daniel extremely responsive and professional.... Read more
Buyer
16th Jan 2022 (3 years ago)
M Nowacki
Daniel R has showed us around several properties in Jennets Park, he has always been very friendly, patient, honest and knowledgable about the area. He showed us a property that we put an offer in with via Thomas P. Both were very approachable and easy to talk to about the process, making it very simple for first time buyers.... Read more
Buyer
14th Jan 2022 (3 years ago)
H thomas
Daniel R has been fantastic with us. Highly knowledgeable about Jennetts Park properties, extremely professional and exceptionally friendly and patient.
We are first-time buyers and hands-down, Daniel R has been honest, helpful and reliable.
We initially looked at a property a few months ago with him where he knew everything we asked. This time around, still extremely knowledgeable and answering what we asked with no hesitation unlike other estate agents. After one didn’t work out, he immediately got us a viewing in another property which he thought would suit us. He had extensive knowledge on the properties we viewed and was friendly throughout. He is patient with us and when we asked to view this recent property was more than willing to get us in and show us in a quick time frame. He’s not been pushy at all but making sure we knew all the options. Gave us realistic expectations and managed our experience by telling us everything then letting us view the property on our own then checking back in. He has been fantastic. The branch manager was also excellent, Thomas was at the branch allowing us to discuss our offer and making us aware of the situation that we are heading into.
Overall, we are having a brilliant experience with Sears and Daniel R in particular. We are hoping to be able to buy our first house with them.
Would highly recommend them as estate agents, especially for first-time buyers.... Read more
Buyer
13th Jan 2022 (3 years ago)
G Spry
Dan and Thomas at Jennetts Park Sears quickly marketed my rental property, secured many viewings and an accepted offer in a matter of days. Excellent customer service with regular calls to update me on progress. Very happy.... Read more
Landlord
5th Jan 2022 (3 years ago)
C Harvey
Hannah has been absolutely fantastic throughout the entirety of our house purchase. Not only is she an absolutely lightning bolt at responding, but she also provides us all the information we need to understand the process. Could not recommend enough.... Read more
Buyer
16th Dec 2021 (3 years ago)
S Phillips
Hannah Wood has been excellent with communicating to us about our property sale and has been consistently helpful throughout the process. Highly recommend! Martin was great too!... Read more
Seller
30th Nov 2021 (3 years ago)
J Fraser
Daniel showed us round the property that we have subsequently now put an offer on. He knew the area inside and out. He answered all our questions, was very keen, welcoming, friendly and a pleasure to deal with. Breath of fresh air compared to some estate agents we’ve dealt with in the area.... Read more
Buyer
15th Oct 2021 (3 years ago)
S Mackay
We placed our property on the market with sears within 3 days we had several offers, Martin worked hard to secure us the best offer with his knowledge of the local area this was achieved, Daniel undertook the viewings and was a pleasure to deal with from the start always kept us informed with a regular phone call to check we were not only ok for a viewing to go ahead but who they were and their status feed back was always very prompt , you never got the feeling that it was quantity over quality with the viewings like some agents
Total professionals who I can’t recommend enough thank you guys !!... Read more
Seller
7th Aug 2021 (3 years ago)
P kumar
I was dealing with Mr.Martin Hembra for buying and renting my property at jennetts park and I should say it was the best experience I had when buying and letting my property, as Martin helped me in each and every step, kept me up to date on the happenings. Worked towards what I wanted in a professional way so I would do business with him again. Thanks for your help Martin.... Read more
Landlord
21st Jul 2021 (3 years ago)
A Massey
Great service from Frances Stafford (Transaction Support) always on-hand to answer any questions we had and she provided great liaison between all parties involved.... Read more
1st Jun 2021 (3 years ago)
S E
Frances was very helpful and kept us informed throughout the sale of our property. We received regular updates and she was always willing to help. We are very grateful to Frances for keeping all parties updated.... Read more
Seller
17th May 2021 (3 years ago)
C Leishman
My friends came round this evening worried about their house sale which exchanged today at 2pm however the seller wouldn't move out.
Just want to shout out to josh who stayed to 9pm and assisted the seller with their move to get my friends in!
Without josh, it wouldn't of happened and he has turned what would have been a horrific day, into a winner! Thank you josh!!!!... Read more
4th May 2021 (3 years ago)
N Fearon
Excellent service from Martin and Dan. Very reliable, honest and responsive. They made the whole experience very easy.... Read more
30th Apr 2021 (3 years ago)
N Cole
I have mainly been dealing with Daniel at Sears and I can hand on heart say he has blown us away. We are currently trying to buy our first property and I truly mean it when I saw Daniel has gone above and beyond to help us buy out first property. He rings us with necessary updates throughout the day and keeps us informed. With some estate agents you can feel like your being harassed however we have never found that with Sears, they are friendly, informative, hard working and the only estate agents I genuinely don’t mind answering the phone to!... Read more
Buyer
29th Apr 2021 (3 years ago)
M Evans
Through out the process of selling our property, Sears have provided a professional & efficient service & I would recommend them highly. While completing the sale of our property Frances was a great support & helped make the process as stress free as possible... Read more
Seller
25th Apr 2021 (3 years ago)
S Kay
A huge thank you to Daniel and Martin at Sears Jennetts Park for their great job in finding me a new tenant. They were both professional, responsive and friendly. I would highly recommend without hesitation.... Read more
Landlord
21st Apr 2021 (3 years ago)
R Toader
Daniel was very responsive and customer oriented. He gave us some tips and tricks and sent our offer straight away to the landlord after explaining everything and we are so happy we found our home.He gave us the greatest news and he was getting excited with us for it.This showed us he is really involved and does what his best to meet client's expectations and guide them throughout every step.
Martin was very open, sociable and paying attention to all our questions in order to ensure he responds to every single one of them. He even discussed with the landlord straight away about some of our questions and came back with answers by the end of business day.
We really appreciated all their support and patience throughout the steps we took so far and we're happy they were able to help us get a lovely home.For the future, we will use their services for sure.... Read more
Tenant
19th Apr 2021 (3 years ago)
A Panicker
Our experience with Sears property was very professional and responsive. Really recommend them . Both Daniel Riches and Martin Hembra was very helpful through the process.... Read more
28th Mar 2021 (3 years ago)
M James
Sears sold our house following a good number of viewings and a lot of interest. The previous agent seemed unable to generate the same interest in the house, and was therefore constantly suggesting we lower our asking price. Martin and Aaron were professional and friendly throughout.... Read more
Seller
24th Mar 2021 (3 years ago)
J Piper
Excellent, professional and friendly service. They are very hard working and sold my house much quicker than I expected.... Read more
Seller
11th Mar 2021 (3 years ago)
Chris
Professional and friendly service from Martin and Aeron throughout the entire process!... Read more
13th Feb 2021 (3 years ago)
E Steer
Without doubt I give the highest recommendation to this exceptional property agency. Faultless service and guidance throughout the selling process by the Sears team of Martin, Virginia, Aeron and Daniel.... Read more
Seller
13th Feb 2021 (3 years ago)
M Pizura
Thank you to Sears at Jennets Park for their local lettings advice. As a landlord, purchasing a buy to let in the area, they went the extra mile to listen & discuss our lettings requirements, had a great knowledge of the area and an impressive understanding of the merits of different properties within the estate. With their local expertise, they were able to give a reliable and accurate picture of the local market. When our purchase fell through, they harnessed all manpower to attempt to find us another property at very short notice and during lockdown. An efficient, reliable and professional team.... Read more
Landlord
1st Feb 2021 (3 years ago)
L Bouron
Highly recommend using Sears Property to sell your home - friendly and professional from the start. Special thanks to Charles T and Daniel who were amazing throughout the process.... Read more
Seller
14th Jan 2021 (4 years ago)
M Jordan
The team kept us up to date with all information and did well with relevant feedback from potential buyers. We have now subsequently sold with Sears. Thank you.... Read more
Seller
7th Jan 2021 (4 years ago)
J Clarke
Martin Hembra and Aaron have given exceptional service. They have excelled in keeping me informed of what is happening regarding the sale of my house. They offered good advice regarding the purchase of my new property, despite not being the selling agents. I would highly recommend them. Thank you both.... Read more
Seller
29th Dec 2020 (4 years ago)
J Bold
Have found my dealings with Aaron and Sears exceptional. I was kept assured through the whole letting process and being new to the country this was much appreciated. We are well settled and have found the team to be really professional.... Read more
Landlord
17th Dec 2020 (4 years ago)
H Noorbhai
I’d like to say that dealing with both Daniel and Martin from Sears Jennets Park has been an absolute pleasure. I had an afternoon of viewings with Daniel, who had a natural ability to pick up my key requirements and was able to play these back to me at each property I saw. Really helpful, professional and responsive.
Thanks for your help!... Read more
15th Dec 2020 (4 years ago)
S thiara
I have been property hunting for months and came across sears property on Zoopla. I have had Martin Hembra assist me in my property search and he honestly could not have made it any easier for me. Martin is always efficient and responds to emails very quickly on each viewing he also had all information to hand, I have found other estate agent firms not being able to give me lease years and charges on the spot but Martin has always been extremely organised for each viewing, moreover he knew of my requirements so ensured that he arranged viewings for properties in a row for me so that I was able to save time and not have to go back and forth. Extremely efficient and great service, highly recommended.... Read more
Buyer
1st Dec 2020 (4 years ago)
A Asadee
Great customer service, excellent communication, professional, helpful and polite. Special thanks to Aeron... Read more
30th Nov 2020 (4 years ago)
A Reffell
First time selling and really impressed with the speed and ease of the whole process. Working with Oliver, Elizabeth and Callum who have been highly professional and personable throughout, they have worked tirelessly to ensure the very best outcome for all, couldn’t have asked for more.... Read more
Seller
10th Mar 2020 (4 years ago)