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HouseWorth
© GetAgent Limited 2025
- Sunderlands
Sunderlands
Closes at 5:00pm
Offa House, St. Peters Square, Hereford, HR1 2PQ
Sunderlands are an estate agent in Hereford. They mainly list properties in HR1, HR4 and HR2. Over the last 6 months, they've listed 65 properties, with 38 currently on the market. Most of the properties listed have 4 bedrooms. They list properties for sale on Zoopla and Rightmove.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:00am - 1:00pm
- Sunday Closed
View all details
Sunderlands Reviews (51)
Have you used this agent?
84%
8%
4%
0%
4%
All (51)
Seller (5)
Buyer (2)
Landlord (5)
Tenant (17)
General (22)
T Arifeen
I am writing a long review so that everyone get a full picture.
Me and my wife moved to uk from bangladesh on march 23. Professionally we both are doctors. My wife got a job in hereford county hospital so we moved to hereford.
Initially we had to stay in an accomodation because we couldn't rent any house without viewing. Being a resident in a 3rd world country little did we know about the uk system. Within a few weeks we got to know that we cant stay in that accomodation for long and we had to vacant the room. So we started searching to rent a property here.
The real pain started then. I have to be honest here. While asking for viewing any property we felt like we r not welcome here and we r a pair of vigilant who fled from a jail. Everyone asking so many questions and at the end our request rejected as we didn't have any tenancy certificate or reference for minimum 1 year despite my wife working in NHS as a doctor. It got us worried and we felt like we made a crime coming here. As member of International medical graduates we also learned so many doctors having problems with their landlords which got us more worried.
Still we kept searching for properties. One property we both liked on the west street under the banner of Sunderland properties. The hospital solicitor told me to go to their office and try to communicate. So i went to their office and expressed my interest. They said respective agent will contact me. I never had any hope of getting this high end property still i tried
The next day I got and Email from Mr Phill from Sunderland hereford. Surprisingly after some conversation he gave us a viewing. I must say i was both amazed and hopeful again.
At first meet I realized that Mr phill is soo friendly and helpful. Its like the opposite picture we have been getting and hearing from our colleagues. So after fulfilling all the formalities the landlord accepted us for renting the property. It was the most perfect apartment we can have in hereford.
Since the begining Mr phill kept helping us in every possible way. He answered all my questions anytime i send him message or give him a call. He really changed my views in staying in uk and i realized that I am part of uk now. He never did any discrimination as we r not uk resident. We have been renting the house since may 23. Till now he helps us anytime we face any problem or ask any maintenance questions. Or freezer wasnt working this summer despite being a newly renovated question. The moment i informed Mr. Phill he booked a repair guy to look at it within 10 min. And within few days we got a new freezer replaced by them. I mean i never expected this kind of friendly service. I was scared that i might have to pay but surprisingly I didnt have to because the compressor failed. And Mr. Phil never asked us how did it happened or anything although we didn't do anything. Its like the best service we can
ever hope for.
I must say Mr Philip G Ashman from Sunderland is the best agent I might have met till now and I believe no one can surpass him in future because he is friendly, responsible and helpful in every possible way a tenant can for. To me he is the reason sundarland is getting 5star references from me.
3rd Dec 2024 (15 weeks ago)
Anonymous Tenant
I am writing a long review so that everyone get a full picture.
Me and my wife moved to uk from bangladesh on march 23. Professionally we both are doctors. My wife got a job in hereford county hospital so we moved to hereford.
Initially we had to stay in an accomodation because we couldn't rent any house without viewing. Being a resident in a 3rd world country little did we know about the uk system. Within a few weeks we got to know that we cant stay in that accomodation for long and we had to vacant the room. So we started searching to rent a property here.
The real pain started then. I have to be honest here. While asking for viewing any property we felt like we r not welcome here and we r a pair of vigilant who fled from a jail. Everyone asking so many questions and at the end our request rejected as we didn't have any tenancy certificate or reference for minimum 1 year despite my wife working in NHS as a doctor. It got us worried and we felt like we made a crime coming here. As member of International medical graduates we also learned so many doctors having problems with their landlords which got us more worried.
Still we kept searching for properties. One property we both liked on the west street under the banner of Sunderland properties. The hospital solicitor told me to go to their office and try to communicate. So i went to their office and expressed my interest. They said respective agent will contact me. I never had any hope of getting this high end property still i tried
The next day I got and Email from Mr Phill from Sunderland hereford. Surprisingly after some conversation he gave us a viewing. I must say i was both amazed and hopeful again.
At first meet I realized that Mr phill is soo friendly and helpful. Its like the opposite picture we have been getting and hearing from our colleagues. So after fulfilling all the formalities the landlord accepted us for renting the property. It was the most perfect apartment we can have in hereford.
Since the begining Mr phill kept helping us in every possible way. He answered all my questions anytime i send him message or give him a call. He really changed my views in staying in uk and i realized that I am part of uk now. He never did any discrimination as we r not uk resident. We have been renting the house since may 23. Till now he helps us anytime we face any problem or ask any maintenance questions. Or freezer wasnt working this summer despite being a newly renovated question. The moment i informed Mr. Phill he booked a repair guy to look at it within 10 min. And within few days we got a new freezer replaced by them. I mean i never expected this kind of friendly service. I was scared that i might have to pay but surprisingly I didnt have to because the compressor failed. And Mr. Phil never asked us how did it happened or anything although we didn't do anything. Its like the best service we can
ever hope for.
I must say Mr Phill from Sunderland is the best agent I might have met till now and I believe no one can surpass him in future because he is friendly, responsible and helpful in every possible way a tenant can for.
Tenant
3rd Dec 2024 (15 weeks ago)
H Sherwood
We recently used Sunderlands in Hereford to sell and buy our home. From the outset, Alex and his team made the whole process seamless! Even at the last minute when things looked as though they weren’t going to happen on time, Alex saved the day. We will without doubt recommend them to everyone we know!
Seller
19th Nov 2024 (17 weeks ago)
J Riley
Very helpful, accomodating and quick to respond to any queries. Would highly recommend to anyone looking to let in the Hereford area. Phil was particularly helpful throughout my time letting with Sunderlands.
Landlord
3rd Jun 2024 (9 mo. ago)
M Armendez
Very helpful, very quick to respond and very considerate. Always have been keeping us well informed for more than 3 years of staying with them. Thank you Sunderlands Hereford especially Phil Ashman. I will definitely recommend ????????
Tenant
3rd Jun 2024 (9 mo. ago)
A marchidan
Best renting agency in Hereford so far .Thank you Mr.Lucas for your help, very helpful and polite too.We have looked for a three bed house but we did not liked it , but next day Mr. Lucas came back with another offer for viewing and in not even three days we have signed for our new rental house .The checking process is very fast and fair through a online checking company , everything online and easy to manage .
Thank you , I will definitely recommend Sunderlands Hereford agency. Good job ????
Tenant
7th Feb 2024 (1 year ago)
Anonymous Tenant
Lianne was great throughout the whole process, efficient, professional, knowledgable, friendly.
Tenant
12th Jan 2024 (1 year ago)
Anonymous Tenant
from start to beyond outstanding.....!!!
the smoothest I've ever seen.
The whole prosses was made especially relaxing by the very good and fast communication for the Sunderland's team. Their online application was a dream (normally I dread these things, there is always something that trips the system) step by step walked through to get confirmed and offered the rental.
Wish I could use names here, but to say the least L & T both awesome and very professional.
Thank you G
Tenant
13th Dec 2023 (1 year ago)
Anonymous Tenant
Wow....!!! Made amazingly easy by the Sunderland's staff. Very professional, very clear and helpful communication.
Really nice team
Massive thanks
Tenant
5th Dec 2023 (1 year ago)
Anonymous Tenant
Professional service from the start. All enquiries dealt with immediately and promptly. I would highly recommend Sunderlands.
Tenant
16th Aug 2023 (1 year ago)
Anonymous Tenant
Lianne was prompt with her responses and had excellent communication.
Tenant
9th Aug 2023 (1 year ago)
K Mohammadi
Sunderlands have been very helpful in helping my family find a property to rent. Phil was very helpful and without his help would not have found the property. Sunderlands provided a brilliant service for which I am very grateful
Tenant
9th Aug 2023 (1 year ago)
Anonymous Tenant
We have dealt with Sunderlands for the past few years, dealing with Phil Ashman, Lettings Manager.
We have found him to be very knowledgeable and friendly.
I would strongly recommend Sunderlands, a very professional organization.
Tenant
26th Jul 2023 (1 year ago)
Z Williams
I have been renting with Sunderlands for over 3 years now, I have always found them really helpful and supportive. Phil Ashman in particular is very quick to respond to any concerns and issues, and makes sure you are kept informed of anything ongoing. I would definitely recommend. Recently I have had to move (due to landlady selling) and Phil was SO helpful in helping to find an alternative place for me to live, and made a very stressful time a little easier. Thank You.
Tenant
24th Jul 2023 (1 year ago)
C Maduwanthi
Sunderland is one of the best services I ever met. Mr. Phil Ashman provided a better service for me and my family. It was a great challenge to find out a place near to city as well as hospital. But after I contacted Sunderland and Phil it was very easy ad service provided within 5 days after viewing. Thank you very much Sunderland and Mr. Phil for your great service. Highly recommended Sunderland ???? ????
24th Jul 2023 (1 year ago)
B art
This review is being written on behalf of Mr and Mrs Gemmill.
We could not be happier with the help and support we’ve received from Lucas and the team over the past few days. Moving into the Hereford area from 3+ hours away was always going to be a challenge but Sunderlands made the process as smooth and stress free as could be.
We would highly recommend the team at Sunderlands for friendly, professional and personal service.
21st Jul 2023 (1 year ago)
Anonymous Landlord
Easy to deal with
Landlord
13th Jul 2023 (1 year ago)
Anonymous Landlord
Very good service from Phil Ashman in particular
Landlord
12th Jul 2023 (1 year ago)
Anonymous Tenant
I’m one of Sunderland agency tenet This is the best agency I have ever been with great service like always been, it’s nearly 3 years now they always been really good. And the Phi ashman is the great agent.
Thank you Sunderland.
Tenant
12th Jul 2023 (1 year ago)
J jenkins
No issues very professional
16th Mar 2023 (2 years ago)
J Abaden
Very good people and service
6th Sep 2022 (2 years ago)
C williams
Helpful
2nd Jun 2022 (2 years ago)
J H
After searching around for a couple of months to find a suitable properties with other estate agents, 24 hours after contacting Sunderland's I'd viewed a property, applied to rent, been approved and paid the deposit! Lianne, had been extremely warm, friendly and professional as well as wonderfully efficient. Thank you Sunderland's - would definately recommend. :)
26th May 2022 (2 years ago)
H Biddle
I would highly recommend Sunderlands in Hereford. An agent selling the property I was a tenant at made the effort to write a note to thank me for keeping the place clean and tidy for when he did the walk around for potential buyers. The acknowledgment of his appreciation was so lovely. Following that I had fantastic service from Lianne who has been on the end of the phone if needed and has been very efficient with emails and the proceedings for my next rental property. Extremely great service with Sunderlands!
6th May 2022 (2 years ago)
M Reynolds
I’ve recently been looking at renting a property from Sunderland’s and Lianne has been fantastic to deal with, she has been so efficient with everything and a delight to deal with! Sunderland’s you will do well with Lianne as part of the team!
3rd May 2022 (2 years ago)
F Witcher
I would recommend Sunderlands if you are looking for letting agents, they found me a tenant within a few days and managed everything in my absence as I was abroad at the time. I have found them incredibly helpful and always professional, thank you.
Landlord
14th Mar 2022 (3 years ago)
A Davies
From start to finish we had an excellent experience with Sunderlands Hereford, Lianne was very helpful, professional and communication was superb. I would Highly recommend. Alex
28th Jan 2022 (3 years ago)
K Bowen
Sunderlands have been amazing in helping me find a property to rent. Lianne in particular has been beyond helpful and always there to answer any questions. It has been a pleasure finding a new home thanks to the brilliant service Lianne provided for which I am very grateful.
Tenant
25th Jan 2022 (3 years ago)
J Hayes
Right from the beginning excellent service and very professional right through.
Staff and Lianne in particular were very helpful.
19th Jan 2022 (3 years ago)
L Stringfellow
The amazing team at Sunderlands offered a very professional service when selling my parents' bungalow recently. The photographs were excellent and Nigel, the estate agent, was helpful, knowledgeable and supportive throughout. I would also like to commend the lady, Carolyn Cameron?, running the office for her super-efficient service. Highly recommended!
Seller
21st Oct 2021 (3 years ago)
S Jones
A perfect service all round. Warm and friendly, responsive, reassuring, professional and effective. Took a lot of the stress and strain out of the selling process.
Seller
19th Oct 2021 (3 years ago)
K Burgess-Jones
Nigel was our main contact and he was extremely professional and friendly. He was an invaluable contact in what was quite a stressful time. I would highly recommend Sunderlands.
15th Oct 2021 (3 years ago)
M Tom
Absolutely appalling place - offered ASKING price for a property to be told they’re gunna leave it a bit longer to see if they can get offered more. Why put a price if they want more? Do not use these. Bunch of t***s
Buyer
20th Sep 2021 (3 years ago)
D Russell
Great food, good reasonable price and love the diner theme.
15th Jul 2021 (3 years ago)
S Davies
We have recently purchased a house through Sunderlands and we could not have been happier with the service we received. We were invited to view the house very promptly after our enquiry, and the turnaround from having our offer being accepted to completing has been extremely quick. Thank you to Nigel, Andy and the rest of the team for making this such an easy process.
Buyer
4th Jul 2021 (3 years ago)
S green
Very professional
30th May 2021 (3 years ago)
J pugh
Very good auction company
9th May 2021 (3 years ago)
D Newman
We have used Sunderlands to rent out and manage our Herefordshire property for five years as well as a property sale and professional valuation of rural assets all of which have been done with great service at very reasonable costs with a special mention of Phil Ashman for his responsive and friendly service over many years.
Landlord
7th May 2021 (3 years ago)
C Griffiths
After communicating with a member of the team after previously leaving a strongly worded one star review I still stand by most of what I had originally stated. I feel the service we received was not great. The members I spoke to were pleasant but there was certainly a delay in getting a call back/response.
As a local business I have been too hasty leaving a rather harsh review when I should have contacted them directly first to resolve.
That is all I have to say.
8th Apr 2021 (3 years ago)
L Stokes
We have rented a few properties
With sunderland's & have found them
To be extremely helpful with all our inquirys
Possibly the Best e
state Agents we
Have been with in 17 yrs of renting
Thank you for everything
Mr Phillip Ashman
Tenant
1st Mar 2021 (4 years ago)
D Dunn
Very friendly and helpful staff, any issues they will sort asap without any hassel. Willing to help anyone they can to get on the rental market
Tenant
1st Mar 2021 (4 years ago)
I Archer
I can highly recommend Sunderlands Estate Agents. Phil Ashman has been exceptionally helpful in finding us a rental property. Everything was arranged in 24 hours! Amazing, efficient and very professional. Thank you Sunderlands and a big thank you to Phil.
Tenant
17th Feb 2021 (4 years ago)
J K
Very helpful and professional services
25th Oct 2020 (4 years ago)
J Carroll
Professional and friendly staff
23rd Sep 2019 (5 years ago)
N Giraffe
Professionals
26th Aug 2019 (5 years ago)
L Stack
After 16 years of renting, I can honestly say this is the best letting agency I have ever dealt with. Phil found us a lovely flat very quickly, the moving in process went smoothly and any issues were dealt with quickly. (There was a blocked pipe on the roof causing water to enter our flat and within 15 minutes of reporting it he had a handyman around to fix it!) We also got our deposit back within 2 days of requesting it, which is a breath of fresh air considering how long I've had to wait with other agencies. Brilliant service!
Tenant
8th Aug 2019 (5 years ago)
Terry
Best Estate agent I've dealt with.
28th Jul 2019 (5 years ago)
J Hitchcock
An excellent agent. Made selling our property smooth, efficient and easy. Land agents always offer sensible and practical advice. Certainly recommend them.
Seller
7th Jun 2019 (5 years ago)
H O'Connor
Really good estate agency, helped us out loads with commercial property.
5th Jun 2019 (5 years ago)
R Withey-Julian
If I could I'd give them 0 stars. My partner called up on Monday to arrange a viewing for a property only to be spoken to very rudely and tutted at down the phone by a woman. My partner then called back and spoken to a lovely gentleman who had no issues dealing with our request. Unfortunately the gentleman who was meant to meet us at the viewing did not turn up. He said he would call if he was going to be late and he did not do that either. It was fruitless trying to even call the office as it was gone 6 o'clock. I would recommend any other estate agents in Hereford apart from this one. Some of the worst customer experience I have seen.
4th Apr 2019 (5 years ago)
L white
I just wanted to say a big thank you, especially to Harry for all the hard work put in on the sale of the Warren. We were involved in a very difficult chain of 8 properties and without Harry's excellent efforts in keeping everyone up to date, the sale would not have completed. Great work and thank you!
Seller
28th Jan 2017 (8 years ago)
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