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- Sure Sales & Lettings - Camarthen
Sure Sales & Lettings - Camarthen
Opens Monday at 8:00am
Union street, Carmarthen, Carmarthenshire, SA31 3DE
Helping people find their perfect property across South Wales.
With our fresh approach to Sales, Lettings and Property Management, we hope we will be the Agent for you. With 90% of all tenants now making their next move by searching online first, we believe an online presence is essential. At Sure we are passionate about property and believe in total transparency and openness throughout the sales and letting process.
Eich arbenigwr cendelaethol gyda gwybodaeth lleol.
Opening hours
- Monday 8:00am - 6:00pm
- Tuesday 8:00am - 6:00pm
- Wednesday 8:00am - 6:00pm
- Thursday 8:00am - 6:00pm
- Friday 8:00am - 6:00pm
- Saturday 9:00am - 12:00pm
- Sunday Closed
View all details
Accreditations
Sure Sales & Lettings - Camarthen Reviews (47)
Have you used this agent?
64%
6%
4%
0%
26%
Anonymous Tenant
The Key was Happy Caring Communication for an Excellent Service....Rare today..Holly and Amber deserve great credit..
6th Jul 2022 (1 year ago)
S (AlphaDudes)
Good, friendly. Had a van at a very reasonable price. Did the job.
19th Sep 2021 (2 years ago)
N Kalisky
So understanding and helpful. Very professional.
9th Sep 2021 (2 years ago)
R Eastwood
Booked a van for 8am on line to move house. Called at 7.50am to say there's no van and I can have one at 4.30pm.
No apology just an excuse about the internet. Two days later and I have to chase them for refund. Now I've got to wait for my money back. Have to take more time off work and find somewhere else to hire a van.
Can't believe a national company can behave so poorly. Wish there were negative stars.
11th Aug 2021 (2 years ago)
P MAC
The best branch that I have dealt with. Lovely, genuine, professional staff with the highest respect possible and great customer service. May God bless you all and yell your managers to give you all a raise in the name of Jesus. Amen
30th Jul 2021 (2 years ago)
emanon83
Was quoted £225 for a budget car for one day! They claim not to rent Luton vans in our area but we see them regularly on site with Enterprise branding. Useless company.
2nd Jul 2021 (2 years ago)
R nesbitt
definately the best around, vans are very nice quality and well cleaned, great staff and no hidden charges either would recommend
15th Jun 2021 (2 years ago)
E Crowley
I moved from London to Wales and hired one of their vans. The pick up was pretty straight forward and the drop off was the same. I did make a note of all the marks marks I picked up the vehicle and took pics just to cover myself. No hidden costs etc and no issues. I have seen some negative comments but I had no issues.
28th May 2021 (2 years ago)
A Wood
Hired a fiesta in March, unfortunately suffered a puncture, phoned enterprise, they advised me to phone AA, they repaired the puncture, took car back, didn't think anymore about it until this morning, when I looked at my bank statement, they're taking £95.70 for the puncture repair!! When I phoned enterprise about it, apparently its in the small print, they only cover mechanical damage! No one explained this when I hired the car through my insurance! I won't be using them again! Hardly me fault having a puncture!!
4th May 2021 (2 years ago)
D Jones
If I could award the manager, Kim, and her assistant, Shane, zero stars I would. I've used Enterprise for many years and this is the branch where the staff, through their total lack of professionalism, forced me to use another rental company - Europcar.
Having rented a car from this branch for two months, with some satisfaction, they were informed a week before the end of the contract that I wished to extend for another month. On the morning of signing the extension I was informed that they would not do this. This was without notice or valid explanation and left me and my wife having to source another rental car. This caused disruption to our plans for the whole of that day.
The Company makes a pledge to protect its customers from Covid, however, when it was asked if, upon returning the car, my wife could be dropped off at our home, twenty minutes away, this request was refused. We were informed that the best they could do was drop off at a bus or train station - in a pandemic? This was totally unacceptable and resulted in us having to return the car to another depot approximately 70 miles away.
The happy ending to this sorry story is that I discovered Europcar were more professional and they rented me the same car for 100.00 cheaper per month. I would recommend anyone to price check Europcar.
I have recently discovered that this branch has deducted sums from my account.
After several phone calls to discuss they have been unable to offer a reasonable explanation.
They have not been able to provide an itemised breakdown of costs? How can this be possible?
I have charges against my credit card that Enterprise will not explain.
Avoid this company.
26th Apr 2021 (2 years ago)
D Jones
If I could award the manager, Kim, and her assistant, Shane, zero stars I would. I've used Enterprise for many years and this is the branch where the staff, through their total lack of professionalism, forced me to use another rental company - Europcar.
Having rented a car from this branch for two months, with some satisfaction, they were informed a week before the end of the contract that I wished to extend for another month. On the morning of signing the extension I was informed that they would not do this. This was without notice or valid explanation and left me and my wife having to source another rental car. This caused disruption to our plans for the whole of that day.
The Company makes a pledge to protect its customers from Covid, however, when it was asked if, upon returning the car, my wife could be dropped off at our home, twenty minutes away, this request was refused. We were informed that the best they could do was drop off at a bus or train station - in a pandemic? This was totally unacceptable and resulted in us having to return the car to another depot approximately 70 miles away.
The happy ending to this sorry story is that I discovered Europcar were more professional and they rented me the same car for 100.00 cheaper per month. I would recommend anyone to price check Europcar.
1st Apr 2021 (3 years ago)
G Mitchell
Rented a panel van that had damage all round it when i picked it up, they tried to charge me a £250 excess fee for the repairs to it when i handed it back, avoid this company they are truly shocking, i wonder how many other people have been charged for repairs to already damaged vehicles
14th Feb 2021 (3 years ago)
B Treki
NEVER SHARE YOUR CARD OR BANK ACCOUNT DETAILS WITH THEM AS THEY MAY CONTINUE TO CHARGE YOU FOR NO REASON.
This is the worst company you could hire a vehicle from. All they are looking for is making money by cheating customers and claiming that old damages caused by anyone who might have hired a vehicle from them.
I hired a van for one day. On the day I picked up a van from them, they mentioned that (no damage was reported). I used the van for taking my stuff from a place to another. It was a very short distance and kept the van in my secured parking during night.
When I dropped off the van, a member of their staff kept walking around pretending as he was checking damages.
He knows that there were already some old damages there before I hired that van from them. He ended up by claiming that there is a new a scratch on the top of the rear left tyre of the van. It was really shocking and I felt in a moment that I was going to be cheated. When I asked him to prove that the other scratches (which he said there weren't caused by me) were there before I hired the van in a document/checklist/pictures, he said we do not need to prove that.
They kept the deposit of £200 and attempted to take further £100 and then another £200 so I needed to report that to the bank to stop Enterprise from making further deductions from my bank account.
I went to the police station and explained everything to them. They advised to go back to Enterprise and ask them to itemise the old damages as well as the new damage caused by myself. Again, Enterprise refused to provide me with any checklists.
Swansea Police were really helpful and helped me to take a legal action against Enterprise. They referred my case to the Citizen Advice.
I am %100 certain that the damage was not caused by me. I know that it will be a complicated case in courts but I really have no choice because they refused to prove that I caused the damage.
5th Feb 2021 (3 years ago)
J Rodgers
Picked up our 3 day rental. Car was spotlessly clean inside and out. Staff were very helpful and we were given the usual rental car advice. All contacts we would need if we had any problems. Very pleased with the service. Would be very happy to recommend.
7th Jan 2021 (3 years ago)
D Griffiths
Own car broken down and Enterprise got a hire car for me very quickly. Excellent service would thoroughly recommend.
24th Oct 2020 (3 years ago)
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