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  1. Home
  2. John Francis - Carmarthen
John Francis - Carmarthen Logo

John Francis - Carmarthen

Opens tomorrow at 9:00am
18 Lammas Street,Carmarthen, SA31 3AJ
John Francis boasts a legacy of over 150 years that extends across a large network in West Wales. We understand the complexities of the property market and are here to provide support every step of the way. Our town centre branches are interconnected, ensuring wide-ranging promotion of your property.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

John Francis - Carmarthen Reviews (163)

Have you used this agent?
  1. 91% 5/5 Stars
    91%
  2. 2% 4/5 Stars
    2%
  3. 2% 3/5 Stars
    2%
  4. 0% 2/5 Stars
    0%
  5. 4% 1/5 Stars
    4%
All (163)
Seller (21)
Buyer (12)
Landlord (47)
Tenant (37)
General (46)

K Watts

5/5 Stars
Martynas easily guided us through the process of letting our home for the first time. He was very professional but also kind and patient! Highly recommend!... Read more
Landlord
31st Oct 2024 (16 weeks ago)

M Jones

5/5 Stars
From my first phone call with Ruth, I was really well looked after with great professionalism and offered loads of help, support and information regarding the let I was interested in. Martynas handled all the particulars and made handling the details of the letting effortless, and so simple and easy. I'm really grateful to these two, and to John Francis Lettings, for helping me with the ideal rental for me and my family.... Read more
Tenant
28th Oct 2024 (16 weeks ago)

D Name

5/5 Stars
Richard Jones and everyone at John Francis have been very helpful with my 1st home. Very welcoming and understanding of someone with little knowledge. I am happy to recommend them to friends and family.... Read more
Buyer
27th Oct 2024 (16 weeks ago)

F Jones

5/5 Stars
Dale and Clair in particular were very professional, friendly and helpful during the sale of my parents house in Llansteffan. Everything ran very smoothly and it was completed quickly, highly recommend! Written on behalf of Pat and Gwyn Jones.... Read more
Seller
18th Oct 2024 (17 weeks ago)

C Evans

4/5 Stars
I have recently sold my house through John Francis and I found the team to all be very helpful and friendly. They were honest with their advice and helpful throughout the negotiations. Dale was really great at being responsive on email messages and he was extremely helpful with advice and support.... Read more
Seller
16th Oct 2024 (18 weeks ago)

shotokan261

5/5 Stars
John Francis Estate Agents in Carmarthen has been managing my holiday let since April in West Wales. Excellent service, great communication. Found a tenant within a month. Completed all the checks & the contract signing. Very efficient service. Thankyou Team John Francis.... Read more
Landlord
15th Oct 2024 (18 weeks ago)

S Marshall

5/5 Stars
My recent divorce led me to have to look for a rental property. I had not rented for many years so I felt apprehensive. After getting in touch with Martynas and explaining my situation, he gave me hope that with his help I would find a home. I found him to be professional but also considerate and kind. My experience was extremely positive and I would highly recommend using John Francis.... Read more
Tenant
11th Oct 2024 (18 weeks ago)

D Cremona

5/5 Stars
Martynas and Ruth and the team have always been very professional, attentive and helpful, a pleasure to deal with. I've dealt with John Francis for 4 years and communication is straightforward, quick and easy. I would recommend John Francis to anyone wishing to let out their property. They are great people to have on board! Thank you!... Read more
Landlord
10th Oct 2024 (19 weeks ago)

C Dee

5/5 Stars
Dealing with Rich (& Ruth) has been a pleasure - nothing was too much trouble & they made the whole process of renting my property out an easy experience. I cannot recommend highly enough !... Read more
Landlord
10th Oct 2024 (19 weeks ago)

P White

5/5 Stars
Ruth and Martynas are a dynamic duo! They rapidly helped us to find and secure our rental home with minimum fuss and maximum efficiency. And to top it all, they are really nice people who it is a pleasure to do business with. We would not hesitate to recommend them to prospective tenants and landlords.... Read more
Tenant
5th Oct 2024 (19 weeks ago)

A Khan

5/5 Stars
Had a brilliant experience. Got the possession of my house in exactly 2 weeks. Shout out to Richard for his exceptional management.... Read more
Buyer
4th Oct 2024 (19 weeks ago)

A Morgan

5/5 Stars
Brilliant agency. Ruth had our property let within a week to excellent tenants. Both she and Martynas were always on hand to answer any queries and were very professional and approachable. We can highly recommend the lettings team at John Francis Carmarthen.... Read more
Landlord
30th Sep 2024 (20 weeks ago)

R Bowen

5/5 Stars
The lettings team in John Francis are by far the best agency we have used to find our loving rental property. We were gladly supported by a very welcoming and commendable member of the team, Martynas, who provided us with the utmost information and guidance to finding our property. He very clearly explained the application process to us, which made us feel at ease in what can be a stressful time for many. Nothing was too much trouble and he was always happy to help with enquiries and advice, being just a phone call away. Very friendly and professional team that, from experience, goes above and beyond from start to finish!... Read more
Tenant
26th Sep 2024 (21 weeks ago)

O ifeanyi

5/5 Stars
Moved recently and really grateful for the professional service from John Francis Carmarthen Martynas was great and straightforward with good communication. Will highly recommend.... Read more
23rd Sep 2024 (21 weeks ago)

S Hodge

5/5 Stars
Thank you to the fantastic team at John Francis for assisting with our house move and new rental. Rich was professional, friendly and provided a smooth service.... Read more
Tenant
16th Sep 2024 (22 weeks ago)

K prosser

5/5 Stars
First time renting a property found found it a bit daunting but Rich explained everything in plain English really good service and communication off Rich all the way through the process ????????... Read more
Tenant
14th Sep 2024 (22 weeks ago)

J Davies

5/5 Stars
I started renting a property in Carmarthen for my family and I in August. The support provided by Martynas in helping me to understand the process, as well as his communication with the landlord to keep things on track so I could move in by my desired date was professional and first class. I would recommend reaching out to Martynas at John Francis to see how he can help you with your residential rental requirements in the Carmarthen area.... Read more
Tenant
8th Sep 2024 (23 weeks ago)

C lannnery

5/5 Stars
Completion at last, took a bit longer than expected, with a few hiccups along the way. Many thanks to Claire, Dale and Holly who worked hard to get to this point, and patiently put up with my many phone calls etc.... Read more
Seller
6th Sep 2024 (23 weeks ago)

Kirst

5/5 Stars
Amazing service and professional manner when dealt with by Rich. Rich was very helpful and attentive and was happy to help with any enquiries I had. Would highly recommend.... Read more
5th Sep 2024 (24 weeks ago)

M Egger

5/5 Stars
Very pleasant experience with everyone! Smooth process, professional and always a friendly tone over phone and in person. Thank you to Ruth, Martynas and Rich for all your help with the rental!... Read more
Tenant
5th Sep 2024 (24 weeks ago)

S (Steven)

5/5 Stars
Carmarthen Letting agents team were perfect, the process could not have been smoother.thanks Martynas for being so proactive an helpful... Read more
Landlord
7th Aug 2024 (6 mo. ago)

M Jhtrv

5/5 Stars
Have used John Francis Carmarthen previously to rent out my property and would not use anyone else. Ruth and Martynas are excellent at their job, great communication and they get to know customers to better understand their needs. They make the whole process very easy and I can not recommend them highly enough. Thank you again.... Read more
Landlord
7th Aug 2024 (6 mo. ago)

N Travel

5/5 Stars
Great service received in finding a new tenant, really efficient, understood me and my expectations, arranged and conducted everything needed in a smooth professional manner. Really appreciate that everything was done and communication was great. Thank you!... Read more
Landlord
6th Aug 2024 (6 mo. ago)

T Rose

5/5 Stars
Ruth and Martynas were very helpful with finding me a property during a busy time for the local rental market. The suggested property was appropriate for my needs and the application process was simple. Martynas was very generous in staying late in order to ensure I could receive my keys on the move-in date as planned. I would certainly use the services of John Francis Carmarthen again in the future.... Read more
Tenant
6th Aug 2024 (6 mo. ago)

R Wright

5/5 Stars
Dealt with Martynas recently, he was very efficient, friendly and professional, highly recommend... Read more
6th Aug 2024 (6 mo. ago)

H Tianzon

5/5 Stars
It's my first time renting with an agency and they are very quick, organised and very kind. Thank you for assisting me in the process for finding a new home!... Read more
Tenant
1st Aug 2024 (6 mo. ago)

W poole

5/5 Stars
Martynas & staff have been more than helpful, excellent assistance withevery aspect of renting a property. I would most certainly recommend him and everyone at the Carmarthen office. A massive thankyou to them all.... Read more
Tenant
29th Jul 2024 (6 mo. ago)

L Spencer

5/5 Stars
We recently let a property via John Francis Carmarthen and were supported by Ruth and Martynas. We couldn’t have asked for more helpful, patient and enthusiastic letting agents. They were happy to answer all of our questions (there were a lot of them!), and they were incredibly informative every step of the way. We couldn’t recommend them and John Francis Carmarthen enough! :)... Read more
Landlord
18th Jul 2024 (6 mo. ago)

Kelly

5/5 Stars
The lettings team at John Francis Carmarthen are incredible! I only had a month before starting a new job in the area and needed somewhere to rent quite quickly. Martynas worked around the clock to help me and had everything sorted so I could move in time!... Read more
Tenant
15th Jul 2024 (7 mo. ago)

I FADEYIBI

5/5 Stars
Great Job from Martynas. He was always ready to help with any queries or difficulty during the whole process. I'm truly grateful for his help... Read more
12th Jul 2024 (7 mo. ago)

C Wright

5/5 Stars
As a first time renter I simply didn't understand the ins and outs, however Martynas has been amazing throughout everything. He was able to explain every step of the way and made the full process so smooth and professional. I couldn't be happier that we chose John Frances Lettings!... Read more
Tenant
11th Jul 2024 (7 mo. ago)

T Training

5/5 Stars
Martynas and Ruth were absolutely incredible!! We had no time at all to find a property and we luckily saw one that we fell in love with online but we only had a few hours to make the visit happen as we currently live 3 hours away and couldn’t stay! They went above and beyond to make it happen! Thanks to these two we got our dream house. 5 star service... Read more
Buyer
1st Jul 2024 (7 mo. ago)

M ward

5/5 Stars
Thank you Martynas and Ruth fantastic with making our move so easy all the top advice required highly recommended thanks again Martin & lynda... Read more
27th Jun 2024 (7 mo. ago)

M Jones

5/5 Stars
Excellent service. Martynas and Ruth are always on hand to answer any queries. The property was let efficiently and seamlessly. Would highly recommend... Read more
Landlord
27th Jun 2024 (7 mo. ago)

A Pumfrey

5/5 Stars
As a newish landlord the lettings team at John Francis Carmarthern have been amazing. They have guided me every step of the way and made the transition between tenants as smooth as possible. Ruth and Martynas are friendly, professional and they kept me updated at all times. I would definitely recommend them to anyone letting a property in the area.... Read more
Landlord
27th Jun 2024 (7 mo. ago)

S Davies

5/5 Stars
As a landlord I would highly recommend using the Carmarthen John Francis branch to support you with your rental needs. In particular, Martynas and Ruth have both been superb at their job- excellent communication and customer service throughout. Could not ask for better.... Read more
Landlord
20th Jun 2024 (7 mo. ago)

N Cooke

5/5 Stars
Very helpful estate agents throughout the whole process. Keep you up to date and very friendly.... Read more
14th Jun 2024 (8 mo. ago)

B Large

5/5 Stars
Great service from both Ruth and Martynas; always on hand to answer queries and provide feedback from viewings and have worked hard to make sure our property is let to good quality tenants. As a landlord their high standard of costumer service provides great peace mind they both property and tenant are being well looked after.... Read more
Landlord
13th Jun 2024 (8 mo. ago)

J Mason

5/5 Stars
The lettings team at the Carmarthen office were extremely helpful and full of advice during the application for tenancy process. I highly recommend Ruth and Martynez, nothing is too much trouble and they make the whole process run smoothly and are always there for advice and support from start to finish... Read more
Tenant
11th Jun 2024 (8 mo. ago)

A Saunders

5/5 Stars
John Francis were extremely professional and so helpful . Ruth and Martinez were so amazing in helping me find the right property . They guided us through all expectations of the process and supported us to find a beautiful new home . First class professionalism !! I would recommend to anyone .... Read more
11th Jun 2024 (8 mo. ago)

M Legg

5/5 Stars
I recently inherited a property I needed to rent, having never done this before I didn't have a clue, I contacted John Francis they gave me all the help I needed especially Martynas who help me on every step of the way, always there to give me advice, I can't recommend them enough, superb service. Thank you... Read more
Landlord
7th Jun 2024 (8 mo. ago)

M PA)

5/5 Stars
Ruth & Martynas were great, informative, helpful & lovely to deal with. Thank you both a great welcome to Wales... Read more
7th Jun 2024 (8 mo. ago)

P Ewoh

5/5 Stars
Martynas is amazing and exceptional when it comes to customer service. I was in need of finding a place within a short notice. Martynas asked what my expectations were and he was able to meet up with my expectations within that short notice. Martynas is very professional and consistent. I had a very good customer experience in securing my new home with the help of John Francis letting.... Read more
Tenant
30th May 2024 (8 mo. ago)

A Richards

5/5 Stars
A big thank you to Martynas for being so helpful, nothing was too much trouble. Always pleasant and polite.... Read more
19th May 2024 (8 mo. ago)

A Avery

5/5 Stars
Seamless and professional. Would definitely recommend this agency for letting purposes.... Read more
Landlord
17th May 2024 (8 mo. ago)

S Chapman

5/5 Stars
We have recently gone through the rental process with John Francis, Carmarthen. I would highly recommend this company. Very efficient and professional communication throughout the process. A personal thank you to Martynas who kept us inform and involved throughout. Nothing was to much trouble for him. :)... Read more
Tenant
17th May 2024 (8 mo. ago)

L Beachey

5/5 Stars
Brilliant professional service from Ruth and Martynas, who marketed our cottage, took lovely photos, found great tenants, took care of all the contracts and went the extra mile to find an electrician at short notice when we were let down. Many thanks to you both.... Read more
Landlord
15th May 2024 (9 mo. ago)

M Muthuvairavan

5/5 Stars
Excellent service from Ruth & Martynas - John Francis lettings team I would recommend to anyone ????????????????... Read more
Landlord
12th May 2024 (9 mo. ago)

P Lakey

5/5 Stars
We have had an excellent, professional valuation from Claire Rees today. Should we decide to proceed, we will engage this agent.... Read more
9th May 2024 (9 mo. ago)

R taylor

5/5 Stars
Great service from Ruth and Martynas, used their let only service for our property. They secured someone in no time and all the paperwork completed swiftly so tenant could move in, with seamless handover from them.... Read more
Landlord
12th Mar 2024 (11 mo. ago)

L james

5/5 Stars
Great team to deal with, Ruth and Martynas were very helpful and helped to make the move as easy as possible... Read more
6th Mar 2024 (11 mo. ago)

Anonymous Homeseller

3/5 Stars
Not the best experience we’ve had and we’ve sold 5 times in England and Wales though we did have 22 viewers in 7 months And market slow very nice team though... Read more
Seller
5th Mar 2024 (11 mo. ago)

J Brás

5/5 Stars
I rented a house in Carmarthen, through John Francis, and with the help of two agency employees, Martynas and Ruth, everything went smoothly and easily, their support and help was remarkable. It was quick and stress-free. I recommend their services to anyone who wants to move house without any headaches... Read more
Tenant
24th Feb 2024 (11 mo. ago)

D Sbalchiero

5/5 Stars
I would like to thank Martyna and Ruth for their work, they were excellent in helping us rent our first home here. I would like to thank the company John Francis for the great team and the way they work, we are very grateful!... Read more
Tenant
22nd Feb 2024 (11 mo. ago)

D Rosie

5/5 Stars
Really supportive. Martynas and the team were great and sorted the letting very quickly.... Read more
Landlord
22nd Feb 2024 (11 mo. ago)

M LEWIS

5/5 Stars
Extremely happy with the service, everything dealt with quickly and efficiently. I am confident with the tenants they have found which gives me piece of mind. Highly recommend Ruth and Martynas.... Read more
Landlord
17th Feb 2024 (11 mo. ago)

G 9999

5/5 Stars
Very helpful and professional support given by Martynas and Ruth. Thanks so much.... Read more
15th Feb 2024 (1 year ago)

T bebbington

5/5 Stars
Sometimes moving somewhere by yourself can be a bit daunting however Martynas has been so helpful, friendly and always at the end of the phone when I had questions to ask. Truly thankful and would recommend John Francis (Especially the Carmarthen Branch) - Tiffany.... Read more
15th Feb 2024 (1 year ago)

Anonymous Homeseller

5/5 Stars
Second time dealing with this Agent. First class service and communication... Read more
Seller
12th Feb 2024 (1 year ago)

M Jordan

5/5 Stars
Martynas Krioga from John Francis was instrumental in helping us secure the property we wanted to let. His professionalism, attention to detail, and excellent communication skills made the process smooth and stress-free. He was proactive in addressing any concerns we had and went above and beyond to ensure a positive experience. We highly recommend Martynas for anyone seeking a dedicated and reliable lettings negotiator.... Read more
Landlord
8th Feb 2024 (1 year ago)

G Moody

5/5 Stars
I’m very pleased with the service I received with the letting a rental property of mine. Martynas was very professional and made the process smooth and speedy. Would definitely recommend.... Read more
Landlord
7th Feb 2024 (1 year ago)

J Care

5/5 Stars
We really like this agent, the team Ruth & Martynas who deal with lettings are like a perfect team. From the start the communication was excellent & we'd already tried another agency at that point so knew what red flags to look for. They rented our property quickly too, they are a consistent firm of people who clearly work hard & enjoy the work they do. We're pretty novice to renting as well but actually found it really easy to navigate with the support of this agent.... Read more
Landlord
6th Feb 2024 (1 year ago)

S Fariha

4/5 Stars
The experience throughout was pleasant. I was assisted by Martynas Krioga throughout the whole process of getting the property. I moved in from Sheffield so it was not easy for me to come all the way to South-west Wales to view the property. But Martynas recorded a visual tour for me and that was easier to confirm and make a decision. Martynas's assistance helped me to get the property on time and he was also very nice and kind in making me understand everything renting related since this was my first time renting. Thank you for the experience.... Read more
Tenant
31st Jan 2024 (1 year ago)

L Jones

5/5 Stars
Recently proceeded with letting a house as a tenant through John Francis. Very professional and helpful throughout. Very quick responses when needing help with the application and explained everything in thoroughly. The viewing with your employee Dale Evans at Carmarthen branch was so friendly and very welcoming from the minute we stepped through the door. He is an asset to John Francis. Also a big thank you to Martynas Krioga at Carmarthen branch who has supported us through the application, so friendly and approachable. Again an asset to John Francis.... Read more
Tenant
16th Jan 2024 (1 year ago)

T Beynon

5/5 Stars
Great experience with John Francis, having them managing my rental and sorting out any problems as they arise and having great communication made the process painless for me, Ruth and team and been great. I would recommend them for any landlord who is going to rent out they’re property.... Read more
Landlord
16th Jan 2024 (1 year ago)

S Tonks

5/5 Stars
Excellent professional dedicated personal service... Read more
15th Jan 2024 (1 year ago)

C Lloyd

5/5 Stars
I recently let my property with John Francis Carmarthen. The team were very professional and helped make the experience as smooth as possible. Martynas was always on hand to answer any questions and made me feel really supported in the process.... Read more
Landlord
21st Dec 2023 (1 year ago)

B kumar

5/5 Stars
we are very new to the UK,initially very much worried for searching and renting a property.JohnFrancis made it simple and easy, yet following its standards. Special thanks to Martynas for his help and always responsive for our concerns........ Read more
Tenant
8th Dec 2023 (1 year ago)

A Y

5/5 Stars
From start to finish the JF Carmarthen team has been amazing; there have been no hiccups, no delays, and there’s been consistently good communication. I’d 100% recommend them. Special thanks to Dale for being point of contract as well as handling everything so efficiently.... Read more
8th Nov 2023 (1 year ago)

A Sayer

5/5 Stars
Very good service. Recently became a tenant for one of their listed properties. I dealt with Martynas on the rental side and he was extremely efficient and dealt with any queries very quickly. Thanks again... Read more
Tenant
30th Oct 2023 (1 year ago)

M Clark

5/5 Stars
Fantastic service throughout. I found John Francis to be one of the few agents in the area to bother contacting me throughout my property search. I dealt with Martynas Krioga throughout and he guided me every step of the way and nothing was too much trouble. 5 star agent and would recommend every time... Read more
21st Sep 2023 (1 year ago)

Z Noor

5/5 Stars
I am delighted to share my experience with John Francis Carmarthen Estate Agents, who recently assisted me in selling my house. From the very beginning, their team demonstrated a level of professionalism, expertise, and commitment that far exceeded my expectations. The entire process was handled with utmost care and attention to detail. The team's knowledge of the local market was evident in their strategic approach to pricing and marketing my property. They guided me through each step, providing regular updates and promptly addressing any questions or concerns I had. What truly stood out was their dedication to ensuring a seamless and hassle-free experience. Their communication was excellent, keeping me informed at every stage and ensuring that the sale progressed smoothly. Their negotiation skills were remarkable, resulting in a successful sale that met my expectations. I am particularly grateful for the personalized approach they took, treating me as more than just a client. Their genuine interest in my needs and their willingness to go the extra mile truly made a difference. If you're looking for a team of professionals who are not only knowledgeable but also genuinely care about their clients, I wholeheartedly recommend John Francis Carmarthen Estate Agents. Their exceptional service has left me thoroughly impressed, and I couldn't be happier with the outcome of my house sale. Thank you, John Francis Carmarthen Estate Agents, for your outstanding support and expertise throughout this journey.... Read more
Seller
22nd Aug 2023 (1 year ago)

J Brinck

5/5 Stars
Very friendly, helpful and efficient service from all the staff at John Francis, particularly Martynas, with whom I had most dealings... Read more
10th Jul 2023 (1 year ago)

J Williams

5/5 Stars
Been looking for rentals around Carmarthen, booked under my fathers name. Dale was pleasant enough to go over and above with every viewing. Great smile on the guy and well articulated.... Read more
Tenant
8th Jul 2023 (1 year ago)

E Meyers

5/5 Stars
Can’t thank dale enough for his patience with getting us a flat, very quick at responding and just extremely helpful with anything, would highly recommend:))... Read more
Tenant
6th Jul 2023 (1 year ago)

J Deadman

5/5 Stars
First class service from the team at John Francis Carmarthen. A massive thankyou.... Read more
27th Jun 2023 (1 year ago)

A Walters

4/5 Stars
Tidy excellent auction house... Read more
14th Jun 2023 (1 year ago)

C White

5/5 Stars
Dale from the Carmarthen office was fabulous at liaising my rental and getting me settled quickly. Easy and straightforward systems in place to make it as quick as possible... Read more
Tenant
13th Jun 2023 (1 year ago)

O Warehouse

5/5 Stars
Very professional, helpful and attentive staff. Recommend highly.... Read more
13th Jun 2023 (1 year ago)

K Pask

5/5 Stars
Fantastic experience with Dale from the carmarthen branch. Professional, informative and polite at all times. Extremely pleased with the service we had whilst looking for a property and arranging our moving in date etc.... Read more
Tenant
31st May 2023 (1 year ago)

P Clarke

5/5 Stars
Great... Read more
13th Apr 2023 (1 year ago)

Beeguette

5/5 Stars
First class service. We went for full management and were very impressed with the speed and professionalism that the John Francis team got our property rented out in just over a week. 10/10 Highly recommend anyone looking for a stress free rental service.... Read more
Landlord
4th Apr 2023 (1 year ago)

R Shepherd

1/5 Stars
Just looking... Read more
20th Mar 2023 (1 year ago)

C Jones

1/5 Stars
Wanted to view a property Sent 2 messages and left a voice message (within office hours) but no one got back to me, did this over a weeks timescale. Very unfair on the house owner as this may have caused them to miss out on a sale. I'm a very motivated buyer.... Read more
Buyer
18th Mar 2023 (1 year ago)

E horton

5/5 Stars
Thank you for your professionalism and help with buying my house. The staff here were fantastic, Toni made sure that the sale was as stress free as possible, and assisted with any enquiries. Thank you... Read more
Buyer
6th Mar 2023 (1 year ago)

Anonymous Homeseller

1/5 Stars
As long as you don’t mind doing all the work yourself ie :- take all the phots , write most of the description , travel backwards and forwards numerous times to correct floor plans ,beg for contracts, entertain the agent whilst in your lounge whilst you sell the property to your prospective purchases round the property , beg for proof of any offers coming in ,list the main property photograph on their web site as a block wall and then disappear when the offer is excepted then they really are the agent for you .we thought they helped you through the sales process!!! Not for us ... Read more
Seller
28th Jan 2023 (2 years ago)

S Thomas

5/5 Stars
Always efficient and very helpful staff... Read more
28th Dec 2022 (2 years ago)

D Wells

5/5 Stars
Very happy with the John Francis Team... Read more
21st Dec 2022 (2 years ago)

R Jenkins

5/5 Stars
Dealing with the staff at John Francis Carmarthen when letting out our property for the first time was excellent! They were efficient, courteous and kept us informed of all the requirements needed and progress of the letting process. Highly recommend!... Read more
Landlord
1st Dec 2022 (2 years ago)

A Nickson

5/5 Stars
Amazing service from John Frances. I received keys 2 months after offer. Toni has been an incredible help throughout the process and made everything stress free. I can’t thank you enough.... Read more
Buyer
25th Nov 2022 (2 years ago)

C Rouse

5/5 Stars
Lovely staff here. The communication was very consistent while going through the process of selling my house. Toni dealt with the sale of my house and she went above and beyond to make sure the process wasn’t stressful at all. I would highly recommend the team in Carmarthen! Thanks Toni for all of your help!... Read more
Seller
24th Nov 2022 (2 years ago)

A Pennington

4/5 Stars
So far they have been very helpful with all enquiries looking for a home.... Read more
31st Aug 2022 (2 years ago)

Erin

5/5 Stars
I recently let a property through John Francis, Carmarthen. Aled was absolutely fantastic throughout the entire process. Keeping in touch and keeping us informed at all times. He worked extremely quickly, as we needed to find somewhere straight away, and nothing was too much trouble for him. A real pleasure to deal with, and gave us a far better experience than all of the other estate agents we dealt with while on the hunt for a new home. Would absolutely recommend to anyone.... Read more
1st Jul 2022 (2 years ago)

P jenkins

1/5 Stars
Advertising and and their prices are terrible on zoopla... Read more
7th Jun 2022 (2 years ago)

N Davies

5/5 Stars
I recently let a property via Ruth and the team and was thoroughly impressed by the service. JFC are conssumate professionals, handled the whole process thoroughly with a fantastic outcome achieved for all parties. I shall be using their service again - thoroughly recommended.... Read more
Landlord
27th Mar 2022 (2 years ago)

A Hack

5/5 Stars
Brilliant professional and friendly service... Read more
15th Mar 2022 (2 years ago)

F Lewis

5/5 Stars
After quite some time house hunting for my first home in the Carmarthen area I stumbled across a property that fitted the bill that John Fransis had for sale. Being sceptical of the whole prosecute and having being gazumped by Clee Thompkinson on a previous purchase I was treading carefully. The John Fransis team was very reassuring throughout the whole sale and as being a novice in the business of a house purchase they really helped to calm any nerves regarding the situation. All staff were very welcoming and warming. From Michelle on the first viewing, Sam for the mortgage advise and then finally feisty Chris on managing to hurry along the what seemed never ending seller solicitor waiting times. Amazing service and amazing team Thank you John Fransis and I’m sure I will use your services in the near future.... Read more
Buyer
3rd Mar 2022 (2 years ago)

S Abbott

5/5 Stars
Excellent, professional and friendly service from the first contact through to the completion. I cannot fault their service.... Read more
25th Feb 2022 (2 years ago)

G Dyer

5/5 Stars
Excellent team of staff and helped me through a long and challenging purchase a big thankyou to you all .... Read more
Buyer
2nd Jan 2022 (3 years ago)

T Asprey

5/5 Stars
Staff were very nice, customer service was great and they always helped us as quickly as possible whenever we contacted them... Read more
19th Nov 2021 (3 years ago)

C Davies

5/5 Stars
I have recently used John Francis to complete a house purchase, I then subsequently used JF to carry out the letting on my house. Ruth and Aled were excellent, their communication was very good, keeping me updated on the progress of the letting along with arranging for some trades to carry out works before my tenant moved in. Highly recommend the team.... Read more
Landlord
27th Oct 2021 (3 years ago)

C Annandale

5/5 Stars
The staff there are amazing friendly and supportive... Read more
8th Oct 2021 (3 years ago)

R Brindle

5/5 Stars
I have nothing but praise for the team at John Francis, Carmarthen. My family and I relocated from Hampshire England to wales, earlier this month and we were struggling to find a home, until we starting speaking with Ruth and Aled. Their professional approach coupled with their speed, ability and competency, ensured that we not only found a property in these testing times, but that we managed to get accepted, completed contracts and move in exactly when we wanted, to ensure our son could start college from our new home. I would highly recommend them to anyone looking to buy or rent in this area. Thank you all.... Read more
Tenant
21st Sep 2021 (3 years ago)

M Davies

5/5 Stars
Ruth and her team recently provided me with a new tenant for a rental property in Carmarthenshire. As I don't live locally it was essential for me to find a reliable and trustworthy agent to let the property. Ruth was very efficient, and achieved a competitive rent, with a selection of potential tenants along with organising a gas safe, inventory and a check-in and check-out process. Communication was great and regular at every stage of the process .. I will certainly be using them again and would recommend to anyone as the go to agent for local Landlords.... Read more
Landlord
15th Sep 2021 (3 years ago)

M Spencer

5/5 Stars
Awesome experience from first viewing to picking up keys. Aled & Ruth were great. Simplest, quickest and least painful (£) letting experience i have had to date.... Read more
Tenant
13th Sep 2021 (3 years ago)

A Tuffnell

5/5 Stars
Great service from Ruth and Aled! They communicated well throughout the renting process and it was always easy to get in touch with them if we had any queries. Nothing was ever too much trouble. Thank you!!... Read more
Tenant
31st Aug 2021 (3 years ago)

S Wright

5/5 Stars
Absolutely brilliant. Alex and Ruth were so professional through out the process. Nothing was too much trouble and given the time frame that we had which was extremely short it was superb. John Francis you should be proud of the team you have.... Read more
26th Aug 2021 (3 years ago)

S Tedman-Smith

5/5 Stars
Aled and Ruth were so efficient and effective in helping us with our tenancy. Would definitely recommend the team to anyone either wanting to rent their property, tenancy or sells.... Read more
25th Aug 2021 (3 years ago)

C Neilson

5/5 Stars
Outstanding Service!! Thank you JF for helping us secure our new home during such a difficult time in the current market! Ruth is an exceptional agent who made a difficult process so much easier and maintained great communication throughout! The landlord is fantastic and gets things done prompt from when they are reported and there's an easy to use maintenance platform to report issues. Highly recommended, we couldn't fault the service received!! ????????... Read more
Tenant
20th Aug 2021 (3 years ago)

S Claypole

5/5 Stars
Used Ruth in Lettings to move house, she was absolutely brilliant. Ruth would always be on the end of the phone to answer questions and throughout was very helpful. I couldn't have asked for a better Letting Agent, would definitely recommend using John Francis Lettings.... Read more
Landlord
9th Aug 2021 (3 years ago)

C Rees

5/5 Stars
My heartfelt thanks to Ruth and Aled for their efficient handling of my property let. Quick to respond, nothing was too much trouble, really smooth process, and I have wonderful tenants. I would not hesitate to recommend the team.... Read more
Landlord
21st Jul 2021 (3 years ago)

K Hodgson

5/5 Stars
I have just used John Francis Carmarthen Lettings to move, Aled has been very responsive and helpful throughout the whole process. Thanks to Aled we moved in smoothly and it was stress free. I couldn't have asked for better service, thank you so much. Would highly recommend this company.... Read more
Tenant
30th Jun 2021 (3 years ago)

Ceirios

5/5 Stars
Both Ruth and Aled at John Francis Carmarthen were extremely professional and helpful in guiding us through the process of letting our property. I would definitely recommend them.... Read more
Landlord
20th May 2021 (3 years ago)

A Seavill

5/5 Stars
A massive thank you to Ruth & Aled in organising our new home to rent in Carmarthenshire. The service we received was really professional and a real friendly atmosphere was enjoyed. Throughout the transition we were kept up to date with how things were progressing from start to finish. This is a great company to have as a letting agent. Thank you guys!... Read more
Tenant
18th May 2021 (3 years ago)

C Spencer

5/5 Stars
I have nothing but praise for all the hardworking staff at John Francis. They have really gone out of their way to help me in both the sale and purchase of my houses. Thank you very much x... Read more
Seller
6th May 2021 (3 years ago)

G Soanes

3/5 Stars
Not greatest... Read more
2nd May 2021 (3 years ago)

N Reilly

5/5 Stars
I would personally like to thank Aled and Ruth from the letting department. Both of them have assisted me with my move. Their prompt correspondence was commendable. When on the phone they treated me like I was their only customer!! Thank you both sincerely... Read more
Tenant
17th Apr 2021 (3 years ago)

R Rose

5/5 Stars
Despise Covid restrictions Ruth and Aled responded promptly to questions ,were professional and competent. Would not hesitate to use them again.... Read more
2nd Apr 2021 (3 years ago)

M Morgan

1/5 Stars
Shocking, unprofessional service. Tried to encourage purchase of property go ahead despite all the legal checks not having being completed to ensure no legal issues.... Read more
Buyer
24th Mar 2021 (3 years ago)

T Parker

5/5 Stars
Ruth and Aled have been both been very professional yet personal throughout the letting process. Very efficient and caring team.... Read more
Landlord
28th Feb 2021 (3 years ago)

F Webb

5/5 Stars
Went for a house viewing with Aled, who was very polite, friendly and helpful. Nearly didn't get the house but Aled secured the deal. A top notch professional and friendly service.... Read more
26th Feb 2021 (3 years ago)

Dorian

5/5 Stars
All the staff I dealt with at John Francis were polite, knowledgeable and always ready to help and advise in any way they could during a fairly protracted sale period, which was NOT their fault in any way. I'm very grateful to Neville and the staff for guiding me as they did through the whole process, and at a very reasonable charge. I would heartily recommend this firm particularly because of the 'Personal Touch' which was apparent at all stages of the process.... Read more
Seller
19th Feb 2021 (3 years ago)

H Eynon

5/5 Stars
A thoroughly competent service with ensuring complete peace of mind for any landlord no matter the size of the property portfolio.... Read more
Landlord
15th Feb 2021 (4 years ago)

E Jones

5/5 Stars
Aled and Ruth helped us move at a very tricky time due to covid 19 restrictions and turned a difficult task to a much more manageable task. They are kind, efficient and hard working. Thank you.... Read more
11th Feb 2021 (4 years ago)

V Watson

5/5 Stars
I had never been a landlord and Ruth and Aled made the whole process so easy. They were professional and friendly and found us an amazing tenant. As we live abroad we had 100 per cent confidence in them. They have always been extremely proactive and respond immediately to any queries we had and as I was new to the whole thing they were great. I would not hesitate to recommend them and use their services again.... Read more
Landlord
10th Feb 2021 (4 years ago)

M Jones

5/5 Stars
Great and reliable service from John Francis.... Read more
10th Feb 2021 (4 years ago)

P Roach

5/5 Stars
A highly professional, yet also a personal, service offered from the start to the finish of my tight deadline to secure a rental property, which met all my needs. Constant communication maintained with me throughout the process, and ideal property secured on time. Would highly recommend to others.... Read more
Tenant
8th Feb 2021 (4 years ago)

D Harris

5/5 Stars
Excellent service, Ruth and Rachel are so charming and professional, they found us really nice tenants and made it all so easy for us. We will definitely be using John Francis Rentals again.... Read more
Landlord
5th Feb 2021 (4 years ago)

J Howells

5/5 Stars
Despite these unbelievably challenging times, they’ve committed to providing excellent service ensuring matters were progressed in an efficient manner remaining highly professional and friendly throughout. Would highly recommend. Well done and thank you.... Read more
2nd Feb 2021 (4 years ago)

C Johnston

5/5 Stars
I found that John Francis gave a very professional service throughout the sale of my late mothers home. Very pleased with the overall service and outcome. Thank you Claire in particular.... Read more
Seller
28th Jan 2021 (4 years ago)

Anonymous Homeseller

5/5 Stars
All the staff were very helpful & friendly. I would certainly recommend them to anyone wishing to sell their property. All of their branches have also been helping me to find my next home and have really taken ,into account all my needs, including the fact that I have a cat that likes to roam the fields around and is not used to busy roads !!!!!!... Read more
Seller
26th Jan 2021 (4 years ago)

M Morris

5/5 Stars
Superb prompt, efficient & caring when I approached them after accepting reluctantly following a bereavement that the time had come for me to sell the home I had loved for more than 20 years. Thank you for making a difficult time easier - and at a fair price.... Read more
Seller
22nd Jan 2021 (4 years ago)

L James

5/5 Stars
Excellent estate agents, always happy to help, great communication and a very high level of professionalism.... Read more
22nd Jan 2021 (4 years ago)

G Trew

5/5 Stars
The Lettings team, Aled and Ruth in particular, were kind, helpful and supportive throughout the process. They were so patient and quickly answered any of our questions to make each stage of the letting process clear and easy. It was a pleasure speaking to them. Thank you! Diolch!... Read more
Landlord
16th Dec 2020 (4 years ago)

H Griffiths

5/5 Stars
Great firm, came out when they said and the agent was very knowledgeable. I was messed about with Clee. One to avoid.... Read more
9th Nov 2020 (4 years ago)

S Hexter

5/5 Stars
Quick turnaround on a letting pre latest lockdown. Excellent service!... Read more
Landlord
23rd Oct 2020 (4 years ago)

Anonymous Homeseller

5/5 Stars
John Francis and Clair in particular was very knowledgeable and helpful. She supported us throughout the house sale... Read more
Seller
8th Oct 2020 (4 years ago)

I Davies

5/5 Stars
Cant recommend the lettings team at John Francis Carmarthen highly enough, Ruth & Aled are exceptional. We were looking to rent in the area and managed to secure the perfect place thanks to them, they have great local knowledge and excellent relationships with their landlords which really helps. Thank you Ruth & Aled for all your help !... Read more
Tenant
8th Sep 2020 (4 years ago)

S Lane

5/5 Stars
Thank you all for your efforts selling 151 @ Travellers Rest Carmarthen ... Its very much appreciated, Stuart & family... Read more
Seller
1st Sep 2020 (4 years ago)

J Cottle

5/5 Stars
A big thank you especially to Claire and Neville for helping me sell our house in Pontyates. Always so very helpful and on hand when I needed them. Couldn't have helped me more.... Read more
Seller
20th Aug 2020 (4 years ago)

G (Jeff)

3/5 Stars
We turned up on time to our viewing and were rushed to get out as a viewer who arrived for their late appointment came in. We had 5 minutes to look at a home we would could be staying in forever.... Read more
9th Aug 2020 (4 years ago)

L Addison

5/5 Stars
My partner and I are moving to Wales and going into rented accommodation until we buy. This transition had been made easy because Aled Snelling's communication was second to none. Nothing is too much trouble for him. I highly recommend John Francis Estate Agents. Thank you .. I know we are going to be very happy in our new home!... Read more
Tenant
9th Jul 2020 (4 years ago)

I Fox

5/5 Stars
I cannot praise the team at John Francis highly enough with the sale of my house with special mention to Claire Rees who has been exceptional. These were difficult times but they found the right buyer, helped with negotiations and supported everything from start to finish with tremendous dedication and professionalism. Thank you, thank you, thank you. Completely and utterly recommended.... Read more
Seller
4th May 2020 (4 years ago)

M Palmer

5/5 Stars
Posted on behalf of my parents: We were very impressed with the professional manner in which the whole team at John Francis Carmarthen handled the sale of our property. The prompt Valuation visit was carried out by Neville, whose knowledge of the property market and the area was second to none. The sales details were submitted in a timely manner and our request for more photographs was met with a prompt visit from Claire who took more details and photographs which arrived very quickly for approval. As soon as our property went “live” we were inundated with requests for viewings. The office phoned to arrange appointments and liaised with us to keep disruption to a minimum. Within 24 hours the office contacted the viewers for feedback that was then passed on to us. This was great as we were not left wondering whether viewers were interested or not. Within four weeks we had four offers and accepted the one that met the full asking price. Throughout the whole process the John Francis Office staff were helpful and any concerns were had were dealt with in a very friendly and informative manner. We would take this opportunity to recommend John Francis,headed up by Neville and Claire backed up by the rest of the office staff to any prospective vendor. A very efficient, friendly and successful estate agent. Thank you... Read more
Seller
23rd Mar 2020 (4 years ago)

J Payter

5/5 Stars
Lovely staff... Read more
14th Mar 2020 (4 years ago)

LMN

5/5 Stars
The Lettings Team at John Francis in Carmarthen have been amazing! Our previous let was sold quickly and we needed to move in to our new let within 3 - 4 weeks and Aled and Michelle went above and beyond, to make this possible, for which we are very grateful! Thank you so much!!... Read more
Tenant
16th Oct 2019 (5 years ago)

F townsend

5/5 Stars
Ruth and Aled did an excellent job letting a bungalow on my behalf. They were very professional and had an excellent knowledge of the local market. The rental they achieved was good and they kept me informed of the progress throughout the process. Highly recommended.... Read more
Landlord
13th Oct 2019 (5 years ago)

T Green

5/5 Stars
Great service received from Rhys Young (Mortage consultant) who is based in John Francis Carmarthen. He was able to find us a mortgage suitable for us to purchase our new home. He was approachable and professional at all times and stayed in contact with us through the whole process. Diolch Rhys... Read more
Buyer
20th Sep 2019 (5 years ago)

J Pryce

5/5 Stars
Excellent service from Ruth and Aled in letting out our property. Any questions we had were answered promptly. Highly recommended.... Read more
Landlord
9th Sep 2019 (5 years ago)

D hedges

1/5 Stars
From london to wales House sa15 5uw, The lane was all pot holeS, over grown, This was like a gypsy site The front of the property the was a large drop, Where a car/van could slip down in ice when turning or reversing into the drive, I find john francis is a stranger to the truth when selling houses they should invest in a drome aerial view so people looking for a house or bungalow don't waste there time, or money D.P HEDGES... Read more
7th Sep 2019 (5 years ago)

C Scourfield

5/5 Stars
Received some really helpful advice from Rhys and he gave us a great idea of the home buying process as a whole and what we need to do to get our mortgage sorted. Thanks again ????????... Read more
17th Aug 2019 (5 years ago)

L Jones

5/5 Stars
Great service from Zoe and the team. Had some very helpful mortgage advice from the young lad Rhys, gave me some very good advice so I know what to do moving forward. I will only use JF when I sell my house in October ????????... Read more
Seller
6th Aug 2019 (5 years ago)

M Siwonia

5/5 Stars
Really nice service, very efficient in finding good tenants, highly recommended for landlords as the staff looks after everything well.... Read more
Landlord
28th Jul 2019 (5 years ago)

2 Gamer

1/5 Stars
Website is horrific. Tried mobile version first - couldn't click on anything. Full version didn't register clicks but 5-10 seconds later would refresh the same page. Every other attempt at accessing the site was met with a CAPCHA. Website aside, the actual dealings I've had with them was an attempt to buy some land which just led to weeks of them telling me I'd been gazumped and to pay a little more. Eventually I gave up and moved on. Horrible experience.... Read more
Buyer
25th Jul 2019 (5 years ago)

G Phillips

5/5 Stars
Excellent service from the staff. Pleasure to deal with and would recommend ????... Read more
15th Jul 2019 (5 years ago)

P C

5/5 Stars
This office is small enough to care, large enough to have procedures in place to deal with the awkward tenant... this team really go beyond the norm to ensure that they earn their fee. Highly recommended. I have been using this office for a number of years now and they always deliver more often than not in testing circumstances... Highly recommended... Read more
Landlord
11th Jul 2019 (5 years ago)

R Caplen

5/5 Stars
Excellent service from Ruth and her team. Been with JF for over three years now and always been treated professionally and efficiently by a well-run office and letting agency.... Read more
Landlord
23rd Apr 2019 (5 years ago)

T Davies

5/5 Stars
Excellent service - Swift and efficient service from Ruth and Rachel - I feel my property and tenants are in good capable hands. Very reassuring! Would highly recommend this company!... Read more
Landlord
19th Apr 2019 (5 years ago)

S Cleeton

5/5 Stars
Great team Carmarthen branch, Iv rented my house out with them for the past 6months and had outstanding customer care, Iv Had Ruth Yeomans elite expertise guiding me throughout the whole experience and I'm at complete peace, highly recommend these agents.... Read more
Landlord
9th Apr 2019 (5 years ago)

T Powell

5/5 Stars
My wife and I worked with Ruth to get our property on the lettings market. She was very professional and communicated very well throughout the entire process. We are extremely happy with the service that John Francis Lettings Carmarthen have provided us and highly recommend them.... Read more
Landlord
14th Dec 2018 (6 years ago)

M Scott

5/5 Stars
Excellent communication and support throughout the buying process. Samantha and Zoe were particularly helpful in managing the mortgage and support with the property.... Read more
Buyer
13th Dec 2018 (6 years ago)

C Fotheringham

5/5 Stars
Claire and her team were very professional, polite and caring and we felt went the extra mile to sell our house. They did an excellent job in obtaining and vetting the right sort of viewers for our property following a bad experience with another estate agent. We have no hesitation in recommending them.... Read more
Seller
3rd Nov 2018 (6 years ago)

M Griffiths

5/5 Stars
A hard working experienced team of property professionals. Our experience of JF Carmarthen has been extremely positive over the years having demonstrated high degree of integrity and customer support. Buying or selling can be a very stressful time, but having guidance, advice and an objective view has been reassuring. No undue pressure to reduce asking price or to accept an unreasonable offer in the interest of a quick sale. Always available to conduct viewings. Well done JF Carmarthen... Read more
Seller
8th Oct 2018 (6 years ago)
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