Dreadful services provided in relation to letting a property. The guy used was absolutely useless, zero knowledge of the lettings process, and the importance of specific schedules required i.e. photographic schedule, schedule of condition, inventory. The member of staff has not left (or been thrown) - not surprised! But this does not take away the fact that we had to suffer the horrendous services of this person. I asked for photographs of all walls, floors, ceilings in every room, and external photographs of specific things - he took six photos in total, including the front elevation!! My partner received phone calls every day for the best part of 10 days as he had missed things, with the worst day resulting in 11 calls in one day! Very importantly, the contract was incorrect from what we specified (regarding animals), and we did not receive a copy of the contact until i asked about 6 weeks in to the tenancy!
415 days ago