J logu
Not friendly... Read more
18th Jan 2024 (1 year ago)
D Burrell
I don't often leave reviews but I felt in this case I had to. I noticed that most reviews were from sellers, but I am writing this as a buyer.
From the moment I contacted Lynn about the property I was interested in purchasing she was fantastic, so helpful and friendly on the phone and kept me well informed about my viewing etc. When I came to making an offer Lynn was on holiday but Derek was also equally as helpful and friendly during this time and made everything happen smoothly. Eventually come moving day, and solicitors were taking their time with things, I contacted Lynn directly and again she was more than happy to help me to speed things up a bit. I am now happily settled in my property and hope to not be moving again any time soon but if I was I would definitely consider Taylor William!... Read more
Buyer
18th Dec 2023 (1 year ago)
J Launhardt
I recently instructed Taylor William for the sale of my house in Falkirk and had a really positive experience. Lynn and Derek were very knowledgable about the local property market and were always on hand to respond to questions. They helped to make the process seamless and I would recommend them to anybody looking for an estate agent in the Falkirk area.... Read more
Seller
19th Oct 2023 (1 year ago)
F Binnie
Had a great experience with Lynn and Derek both with my sale and purchase. Very knowledgeable and gave great advice and help at all stages. Got me a better price than I expected for my own house.... Read more
Seller
20th Sep 2023 (1 year ago)
S Chougule
I am totally happy with the service provided by TAYLOR WILLIAM. Lynn was so prompt to answer all queries & arranging most of the viewings to suit my time throughout the sale process. When I couldn't do the viewings, Lynn & Derek did it themselves. Definitely a recommendable estate agent in Falkirk area.... Read more
10th Sep 2023 (1 year ago)
S Liddle
Had such a pleasant experience selling my first home with Taylor William. Lynn was so helpful with everything, every question was answered and made me feel like no question was a silly question. With it being my first experience buying and selling, I always felt looked after. Lynn had a genuine interest in ensuring we got the right sale price for mine as well as keeping me in the loop if there were any properties coming up that would potentially be of interest to us, which was so appreciated. It was an absolute pleasure and felt like a breeze dealing with Taylor William. I had recommended them to a family member before we had even sold our home, and they had an equally wonderful experience with both Derek and Lynn. They would always be our first call if we were looking to sell again. Would definitely recommend to anyone looking to sell their home.... Read more
Seller
24th Aug 2023 (1 year ago)
Derek and Lynn were fantastic. They were always responsive and dealt with viewings while we were on holiday. They know the local market and their appraisal was spot on. A pleasure to work with and very good value.... Read more
Seller
13th Aug 2023 (1 year ago)
A McArthur
Top Class Service from Lynn and Derek. They provided a professional, friendly and helpful service, I would highly recommend Taylor William Letting and Estate Agents.... Read more
30th Jun 2023 (1 year ago)
C Thomson
Received amazing service from start to finish! Couldn’t recommend Lynn Maxwell at Taylor William enough. Made a stressful time so much easier ????. Thanks for all the help!... Read more
9th Jun 2023 (1 year ago)
S Tilbey
From the moment I met Lynn I knew she would be excellent at helping me sell my home and buy my new home. She totally understood how emotional moving home can be . Both Lynn and Derek were incredible professional even sitting with me working out the best price to offer in the sealed bid process, their advice was spot on as I got the house . Thank you both xx... Read more
Seller
1st Jun 2023 (1 year ago)
Excellent service and care from start to finish. Lynn and Derek were superb and couldn’t do enough to help.
Thank you so much for everything - couldn’t recommend you enough!... Read more
Seller
13th Apr 2023 (1 year ago)
C B.
I reached out to Taylor William Estate to find a place to rent. I was very happy with the service at the beginning. I basically completed all the applications they asked me to fill, got reference from my previous landlord, supplied all the documents but when I mentioned that I won't be able to travel 800 miles (round trip) just for a viewing, they hang up on me. No other options or anything, just hang up on me and in my opinion that was extenly rude and very unprofessional. I hope you won't do that to any other customers.... Read more
Tenant
25th Jan 2023 (2 years ago)
N Hunter
Not used this estate agent... Read more
23rd Oct 2022 (2 years ago)
F Prause
Our experience with Taylor William especially Lynn was the made very easy. The most friendly of staff that helped us immensely throughout the whole buying and selling process. So a HUGE well done and thanks to you all.... Read more
25th Jun 2022 (2 years ago)
S Mckenna
From the very first phone call to Taylor William right through to turning the key in our dream home, the service from Taylor William was exceptional. Lynn was an absolute delight to deal with, and Derek was fantastic during the house viewing. In a time when demand for homes far outstripped supply, dealing with other estate agents I found them to be lacking in communication skills (and downright rude at times). Taylor William are in a league of their own! Lynn truly went out her way to help secure us our property and at no point did she make us feel like 'just another potential buyer'. She was quick to respond to any calls or emails and she genuinely seemed so delighted to share the news with us that our offer had been accepted. Lynn is so well suited to her job and I wouldn't hesitate in recommending Taylor William to anyone and everyone. Thanks so much Lynn & Derek!... Read more
16th Jun 2022 (2 years ago)
S Kirn
Helene Wilkinson was the agent who showed me the property. She was lovely and very thorough. She went out of her way for me and answered the most ridiculous questions! Friendly smile. Well done Helene - and the rest of the Taylor Williams team.... Read more
13th Apr 2022 (2 years ago)
H McKay
From start to finish, Lynn at Taylor William exceeded all expectations in selling my much loved first home. From our first meeting, I knew she really understood that I would find the whole process difficult to navigate, and was extremely professional in making me feel at ease. Lynn’s advice was crucial in guiding me through the selling process and I always appreciated her checking in with me along the way. My house sold within a week! I would highly recommend!... Read more
Seller
13th Apr 2022 (2 years ago)
F Reid
Lynn and Derek at Taylor William have been absolutely fantastic! They have handled both the sale of our property and the buying of our new property. Moving can be a very stressful process in 'normal' times, let alone during these unprecedented times, yet their communication and reassurance along the way has been First Class! I would definitely recommend them to anyone!! Thank you guys!! Fiona & Dougie Reid... Read more
Seller
30th Mar 2022 (2 years ago)
G Online
I'm leaving a review to let you know when I called for a rental property had one nice lady called Rea that helped me and was super helpful and easy to talk with.... Read more
Tenant
26th Mar 2022 (2 years ago)
O Harvey
Lynn at Taylor Williams was brilliant to deal with from start to finish. We first spoke to her when initially requesting a visit to view the property and she followed through the sale until we met her to hand us over the property keys a couple of months later. Her service was brilliant and we would look to use them in the future should we wish to move again. Highly recommend.... Read more
Buyer
15th Mar 2022 (2 years ago)
S mcewan
Very positive experience!
Amazing service and help especially from Helene she was amazing making finding the perfect home process easy as usually it is one of the most stressful situations. Also the response time from Helene and Ann couldn’t be better, I always felt that I knew what was going on and very will informed.
I would highly recommend them.... Read more
2nd Mar 2022 (2 years ago)
A Christie
Lynn & Derek @ Taylor William have been a pleasure to deal with during our house move. Fast and clear communications, really helpful and understanding. Highly recommend!... Read more
4th Feb 2022 (3 years ago)
A Stewart
Friendly, efficient and an excellent service from start to finish. Used Derek and Lynn on 3 separate occasions and was more impressed each time. They couldn’t have been more helpful and like true professionals, nothing was left to chance and I was fully informed every step of the way. Could not recommend them more highly!... Read more
28th Jan 2022 (3 years ago)
P McGuckin
Taylor Williams provided amazing service for me when selling my house and were very professional throughout. If I were to put my house on the market in the future I will definitely use the services of Taylor Williams again.... Read more
Seller
29th Nov 2021 (3 years ago)
K Mcarthur
Overall great experience with Taylor Williams. Great value for the excellent service you receive. Any questions we had were answered promptly and without any issues and we were kept informed throughout. A great personal service that you don’t get with the bigger companies and a company I would highly recommend.... Read more
23rd Nov 2021 (3 years ago)
E docherty
Great sales team. Very helpful and quick to respond. Highly recommended.... Read more
19th Nov 2021 (3 years ago)
I Torrance
Lynn was very helpful and patient with us as first-time buyers. Can't fault the service from Taylor William, from the first viewing to collecting the keys it was a flawless process. While we're hoping to be in the property for a long time, we would not hesitate to use Lynn & the Taylor William team again in the future... Read more
Buyer
19th Nov 2021 (3 years ago)
S Davidson
We used Taylor William when we sold our house recently. We dealt with Lynn who was fantastic throughout. Her communication with us and our viewers was second to none. She kept us updated regularly, gave us excellent advice and our house sold within a week. Even after the sale, she kept in touch eager to find if we had found our next house which was lovely. Can highly recommend Taylor William as an estate agent... Read more
Seller
19th Nov 2021 (3 years ago)
S Erskine
I would like to thank taylor williams for their excellent service in the sale of our house. We received great support and updates from start to finish. I would definitely recommend them to anybody that is thinking of selling or buying. I know that I will definitely use them again if I needed to sell a property. Thankyou Taylor Williams for your support from start to finish.
Shirley Erskine... Read more
Seller
19th Nov 2021 (3 years ago)
A W

Very unresponsive, both in email and calls.
After multiple calls last week, I finally got through to speak to someone, requested to arrange a viewing for a property, which I was advised viewings will take place this week but they will contact me to sort this out. However no-one phoned me, fortunately was able to get through again for an update, which they said viewings are taking place the next day, did offer me a slot but due to work commitments that close, sadly I wasn't able to accommodate the scheduled time. I'm disappointed at the fact no contact was made from them in regards to this prior and to have them tell me they will get in contact when they did not.
I literally felt like I wasted my time, going through obstacles to be met with an unprofessional company who fobs you about. I had to set up a RentalCV account, filled everything in and nothing.
Definitely, if you are not going to follow through on your actions, don't say this on the phone.
Only positive aspect was their Facebook team whom were quick to response, not necessarily helpful though.... Read more
13th Oct 2021 (3 years ago)
E Dimova
The process of selling our house with Taylor William was stress-free. Derek and Lynn put clients at the heart of their service.
Lynn was very efficient in managing viewings and when I got overwhelmed with viewings she was very supportive. They provided advice throughout the whole process, and were very quick replying to emails and phone calls. Highly recommended.... Read more
Seller
9th Sep 2021 (3 years ago)
L canny
I have known Derek and the team at Taylor William for years and have used both the letting and sales service.
They are always professional and helpful.
The fees are very reasonable and they are a reliable agency who are great to deal with.
No hesitation in recommending this company.... Read more
13th Aug 2021 (3 years ago)
J Wilkie
Professional and friendly service!
5*... Read more
12th Aug 2021 (3 years ago)
L Martin
I would highly recommend Taylor William, whether purchasing or selling your property. Lynn & Derek were extremely helpful and knowledgeable in helping my parents sell their house very quickly & also whilst I was purchasing a property to then put up for rental. They kept me constantly informed and I really appreciated their advice when buying my property and also their professional opinions when placing my properties up for rental. They both were so helpful and just so lovely to interact with, a credit to their company, which can be rare in this time. I wouldn’t hesitate to use Taylor William in the future.... Read more
Seller
11th Aug 2021 (3 years ago)
L Merwe
The worst company that I have dealt with since entering the UK in Jan 2020. Would advise anyone and everyone to avoid them by a mile.... Read more
10th Aug 2021 (3 years ago)
C Ndumnego
Very unprofessional as a rental agency. Took one through hoops & loops, including setting up a RentalCV account and yet got no feedback back on a rental application.
I was told they were shortlisting for viewing appointments everytine I called, only to be informed that house is now rented the last time I called.
As a doctorate-level professional with a permanent position & good credit record (all verified on RentalCV), it would be interesting to know what criteria were used for "shortlisting" potential tenants.... Read more
Tenant
30th Jul 2021 (3 years ago)
P Renton
We recently sold our home through Taylor William, and so glad we did. We had valuation completed by several estate agents, but Lynn's knowledge of the area and the market, as well as being the best priced, convinced us TW was the right choice. We weren't wrong - the service from start to finish was night and day with what we'd experienced with other agencies in the past. Professional photography with stunning photos to market the house, regular updates, and brilliant communication. Lynn kept us in the loop with everything that was happening as well as guiding us through the process and making sure we were armed with all the facts when it came to making decisions. Lynn (and Derek, too), really did go the extra mile for us and I wouldn't hesitate to recommend them. Really professional agency.... Read more
Seller
7th Jul 2021 (3 years ago)
A wilson
Lynn and Derek were amazing! They were very professional helping me sell my first property. Would recommend!... Read more
Seller
29th Jun 2021 (3 years ago)
A Buchanan
Rang and spoke with a girl called Ria. She was absolutely brilliant. She was so helpful and kind.... Read more
28th Jun 2021 (3 years ago)
T O'Donnell
They are always so friendly and helpful. Really wish I'd used them to sell my house!!... Read more
23rd Jun 2021 (3 years ago)
R Culver
My husband and I were moved very quickly into our new flat, no concerns, no stresses; all very easy. Sam was very helpful and quick to respond.... Read more
Tenant
21st Oct 2020 (4 years ago)
N Mclean
I moved from Edinburgh to Brightons (Falkirk) and Taylor William have been a breath of fresh air compared to some of the shysters I've had to deal with in various letting agents in Edinburgh.
Sam from their rentals department has been a joy to converse with, the few problems we've had (outside of their control) have been sorted the very same day with a minium of fuss and she is always polite and very helpful. Couldn't recommened more highly!... Read more
Tenant
19th Oct 2020 (4 years ago)
S bust
????... Read more
30th Sep 2020 (4 years ago)
J macdonald
Good job well done... Read more
21st Sep 2020 (4 years ago)
G Hall
Can't recommend this company highly enough. Derek and Lynn were professional and so helpful from start to finish. The service provided was excellent value for money and they helped make our Larbert house sale go as smoothly as possible.... Read more
Seller
17th Sep 2020 (4 years ago)
DeeCee
Fantastic service from the lettings team. I dealt mostly with Gillian & Kimberly whilst placing my property on the market for rental. Would highly recommend Taylor William to anyone who is thinking of renting their property!... Read more
Landlord
2nd Sep 2020 (4 years ago)
A Johnstone
Excellent communication through out the sale. Very approachable and always able to help with questions/queries etc... Read more
21st Apr 2020 (4 years ago)
STU
We sold our house in Reddingmuirhead and Derek/Taylor William were great throughout at selling our property. Highly recommend them. Great Service from everyone.... Read more
Seller
24th Jan 2020 (5 years ago)
A Neill
Decent subway, bit of a delay but was right at lunchtime but overall great service.... Read more
21st Nov 2019 (5 years ago)
K Sneddon
Cannot recommend them highly enough. Professional, proactive and adept at every aspect of their business. They know the market, the area and buying trends selling our house both quickly, and at the best value. If you're selling, give them a go.... Read more
Seller
22nd Oct 2019 (5 years ago)
J Callaghan
Exceptional customer service from this company. I have used them for letting and selling several properties and they are the best in the business.
I would highly recommend Taylor William to anyone looking to let or sell!... Read more
14th Oct 2019 (5 years ago)
A Dance
Highly recommended. Lynn was very informative and very helpful in dealing with any questions we had.... Read more
14th Oct 2019 (5 years ago)
C Weir
Highly Recommend...We used Taylor William to sell and buy our new home. Derek and Lynn were both so helpful and communication was excellent throughout the whole process. Would most certainly use again!... Read more
Seller
9th Oct 2019 (5 years ago)
G Williamson
Derek and Lauren provided a great service in getting our house marketed and sold really quickly. Well organised, prompt communication and easy to deal with. Would recommend Taylor William... Read more
Seller
20th Sep 2019 (5 years ago)
K Videos
Not good service, Purple Bricks cheaper and better.... Read more
4th Aug 2019 (5 years ago)
J M
Thanks to all the team at Taylor William with my rental properties.
All communication is dealt with quickly and efficiently and they always keep you well informed.
Excellent service.... Read more
Landlord
26th Oct 2017 (7 years ago)