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HouseWorth

Northwood - Central

3.9

55 reviews

Opens Monday at 9:00am

Northwood, 9-11 Bank Street, Falkirk, Falkirk, FK1 1NB

Selling your house can be stress-free and easy as long as you choose the right property experts to assist you. Why settle for less when you can have all the expertise of a major UK-wide property company while enjoying the flexibility and lightning speed of local ownership and management. Northwood Central are fully staffed with highly trained local property specialists who know how to achieve the best possible price as quickly as possible. Contact Northwood Central today for your free valuation

Opening hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed

View all details

Northwood - Central Reviews (55)

Have you used this agent?

Cheryl

Absolutely would NOT recommend to anyone. Poor service. Impolite staff. Scraping the bottom of the barrel to take your deposit, after being forced to leave after only 7 month tenancy due to the poor condition of the property overall, from weeks without heating and cooker/ oven, to damp and mould issues causing illness to name only a few. You have to chase everything as promises to call you back don’t happen, they don’t want to deal with it and can’t get you off the phone quick enough when there’s issues. I could honestly go on and on about all the service failings throughout. Felt forced to accept a ridiculous deposit reduction as I could not deal with the stress they had caused any longer throughout and after the tenancy. Would NEVER trust to rent a property through them again personally. *EDIT To your response, you’re very good at passing blame to the landlord, you failed to accept responsibility for your service shortcomings, failed to acknowledge the poor condition of the property i had to live in, or rude staff encounters. I tend to only leave positive reviews, this has nothing to do with "a kick on the way out". Northwood Falkirk has been far from a delight to deal with, thats all.... Read more

9th Apr 2024 (17 days ago)

K Panda

Horrible company!... Read more

19th Dec 2023 (18 weeks ago)

N D

Try to avoid. Deposit is way more than the rent even tho the flat is unfurnished with mouldy washing machine and small fridge. We found out too late the flat was in catastrophic condition, we were without heating for days and days because even 3 engineers could not fix the boiler, without hot water, then the water pipe broke down, neighbours and we were flooded, and after all this when we moved out they tried to take all deposit because of some mould created from that flood and some not existing complains, only thanks to safe deposit Scotland we got our money back. Not mentioning warning level for bad water quality assessed by scottish gas engineer. We heard a lot of excuses and how landlord is making decisions. Considering i was pregnant and had to live in those conditions, with agency trying to rob the money for some made up claims i want to warn everyone. They are just going for your money from deposit. Still thinking to open a court because we were living with no heating for days in winter and it was extremely stressful and unpleasant accommodation. Edit: response to Northwood: it was your branch and your office, we rented flat in livingston. But surely blaming some other office is easier :)... Read more

17th Oct 2023 (6 mo. ago)

A Connolly

Vicki from the letting agent side has been very responsive, friendly and helpful with getting me into a level access home as I have to move due to my disabilities.... Read more

13th Aug 2023 (8 mo. ago)

R Whitehouse

The most personal and professional service I have come across in a lifetime of dealing with estate agents.... Read more

28th Jan 2023 (1 year ago)

R McIntosh

Put an offer in on Property from Northwood. Was told by not choosing Northwood to sell my house wouldn’t have an adverse effect on buying. But since the moment we chose not to use Northwood. Responses slowed down. Had to chase to find out if first offer was accepted or rejected. On getting through was told we were “ neither accepted or rejected” left pending. We then negotiated a 2nd offer. Jim told us, he was working through the festive period and would Be available. Which he wasn’t. It took until 8 days later for me to phone to find out they still hadn’t heard back. Extremely poor customer service. Leaving potential buyers in limbo. I wouldn’t avoid buying a property from Northwood at all costs.... Read more

5th Jan 2023 (1 year ago)

C gray

Really friendly staff very helpful I would definitely recommend northwood to anyone looking to rent in the future.... Read more

3rd Nov 2022 (1 year ago)

E Henderson

I want to comment on the excellent serviced I received when dealing with Northwood Central, I would recommend this agency to anyone looking to buy, sell or rent.... Read more

3rd Oct 2022 (1 year ago)

C Low

They took over an agency when I was pursuing a rogue landlord for damages. Their attitude in my own experience is they have no responsibility since they only inherit properties in the process. The owner was particularly ineffectual when I tried to establish my communication preferences. If they buy your agent reader please know you'd as well relocate is my advice.... Read more

1st Oct 2022 (1 year ago)

K Singh

10/10 Couldn't recommend Northwood enough in Falkirk and Surrounding areas. From the first time I made a phone call to view the property to leaving the property, the staff at Northwood were nothing but kind and helpful. Always answered any questions we had and fixed any problems we had in the flat within 24 hrs. Really reliable estate agent and we had no problems with them at all. Thank you to all the staff at Northwood especially Nicole for all your kindness and support... Read more

22nd Sep 2022 (1 year ago)

N Gillespie

I have just purchased a property through Northwood and they have provided excellent service and communication to me. Honest, reliable and get back to you quickly. Highly recommended. Thank you for making the process so easy.... Read more

19th Aug 2022 (1 year ago)

F Allan

Had a great experience with Northwood Falkirk as the letting agent looking after me during my tenancy in Denny. Always very attentive and helpful, resolved all maintenence issues very quickly and we're always quick to check the work was done on time and to a good standard! Can't thank them enough, special shout outs to Nicole, Anne, Nicola and Lisa for all their efforts. 5*... Read more

1st Aug 2022 (1 year ago)

R K

Northwood Agency is an agency that has everything you need to feel safe: expertise, heart and soul. I absolutely recommend them!... Read more

11th May 2022 (1 year ago)

B Perrot

Very friendly and fast to get house on market. No hidden cost and very good value for money. Most important selling the house was totally stress free.... Read more

8th May 2022 (1 year ago)

M Costa

Everyone is very nice when they need you. After that, be aware that they will go for your money. Every single penny! After leaving the flat, got into a dispute about the deposit money. They decided that the best way to try to resolve the dispute was not to talk by phone, only email, and takes ages to get an answer from them that is copy paste from the email before. Situation resolved by Safe Deposits Scotland that indeed returned me the money. If you really need to use them as an agency, take photos and videos of EVERYTHING at the check in and check out. Report everything by email and save the emails. Be sure that they will go for your money.... Read more

5th Apr 2022 (2 years ago)

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