NRC
My door clearly says no junk mail and yes I had a leaflet through today.
If people do not want junk mail they should not receive it, it simply creates waste - bad for the planet and bad for the environment. Do better... Read more
23rd Dec 2024 (5 weeks ago)
D Dineen
Taylor’s Duston what a super team of estate agents! We recently sold our property with ease thanks to Jamie and his team.Polite, professional and they really know how to get things moving. If I could give them 10 stars I absolutely would. Thank you ????????... Read more
Seller
18th Nov 2024 (10 weeks ago)
T Gilmour
Thank god for Jamie. I was buying my property through Taylor’s not selling and he was chasing the whole chain. Kept me informed before my agents did of any delays and there were several !! Def recommend. Thank you so much Jamie for all your hard work.... Read more
Buyer
15th Nov 2024 (10 weeks ago)
M McNamara
Recently sold my flat, Jamie and Josh were wonderful they updated me all the time and were so friendly to talk to. I had a baby in this process aswell and Jamie was always asking me how the family were which made this sale personal and really lovely. Thankyou guys for everything you’ve done :)... Read more
Seller
14th Nov 2024 (10 weeks ago)
J Kirk
Bought our first property with the help of Jamie, Phenomenal service all the way through and kept us up to date! Thanks again Jack & Millie... Read more
Buyer
24th Oct 2024 (13 weeks ago)
P Knight
5* for Jamie! He was great through the whole process. He kept in touch and chased the whole chain, when no one else did! Thank you so much- would definitely recommend!... Read more
16th Oct 2024 (14 weeks ago)
L Driver
A difficult move, due to issues beyond the control of Taylor’s, Duston, however their professionalism & prescience made it far more tolerable.
I don’t look forward to buying/selling again (who does having just completed?????), but given the choice I wouldn’t hesitate to list with Taylor’s under Jamie’s leadership.... Read more
Seller
16th Oct 2024 (14 weeks ago)
K Lowe
First time selling a house and Jamie was fantastic from start to finish!! Would highly recommend!!... Read more
Seller
13th Oct 2024 (15 weeks ago)
E Berry
Recently sold my flat through Taylors Duston. Everyone was lovely to deal with, updated me in a timely manner throughout the process . It was my first time selling so I was pretty clueless and had lots of questions which Jamie was really helpful in answering.
Thank you for all the help and guidance... Read more
Seller
8th Oct 2024 (16 weeks ago)
R Austin
Jamie went above and beyond during a long and complicated purchase. He really pushed from all angles to get the job done as quickly as possible. Thank you!... Read more
Buyer
8th Oct 2024 (16 weeks ago)
V VP
So proud of Taylors team, specially for Jamie, who help us through our journey, very calm person and professional in his work.
Promt answer to any phone call.
Thank you all of you.
You really deserve a 5 ????
Paula.... Read more
7th Oct 2024 (16 weeks ago)
ela12335
AVOID AVOID AVOID!!
Would give zero stars is possible, difficult to know where to start. Jamie the manager is extremely rude and unprofessional, and very often either talks over you or simply refuses to listen. Not sure how he was ever given a customer facing manager role - at one point when my partner was expressing his concerns over their rudeness and unprofessionalism, after unsuccessfully trying to talk over my partner as usual (which judging by other reviews seems to be a recurrent theme for him), Jamie simply ended the call on him claiming "rudeness" himself, which is laughable really considering the way he speaks to people.
Josh appears to favour the approach of lying about every single detail he can to try and encourage the customer to go ahead with a purchase, or simply get himself out of situations rather than admit that he does not have an answer to a question (or any answers at all, for that matter).
Because of the behaviour of the staff at this branch, we pulled out of a house purchase we were very happy with and had already paid legal fees for. They are a discredit to the company, and unfortunately will make us be extra cautious when considering even another branch for either a house purchase or sale. We have since opted for a different agent, who have gone above and beyond to accommodate us, showing that their are still agencies out there who are professional, reliable, and helpful.... Read more
Buyer
6th Oct 2024 (16 weeks ago)
I would not recommend this agency to anyone to be honest. Lack of communication, no professionalism, they absolutely don't care about you as a customer. Can't be bothered to answer the phone or reply to your email. Always complaining about how busy they are-well, hire more people then! Or telling you how many offers they had for that day but nothing for you.. like-I'm really not interested to receive this kind of information..or to hear you have 76 emails to go through. It's really not my problem!
Not recommending at all! There are much better agencies out there than this one.... Read more
Seller
3rd Sep 2024 (21 weeks ago)
S Winchcombe
Can't view properties unless you've sold... Read more
20th Jun 2024 (7 mo. ago)
T Tobitt
Found the staff very professional and friendly. Kept us informed at all times. We are sorry that they were not the agent who eventually sold it but they worked so hard and we are grateful. Thank you... Read more
Seller
8th Jun 2024 (7 mo. ago)
H Moores
We had previously tried to sell our house a couple of times over the last 2 years and having been on the market for 4 months on this occasion, we decided to instruct Taylors in the hope they could help us.
From this point we went from struggling to get any viewings at all, to Taylors selling our house within 24 hours!!
It wasn’t the most straight forward of sales, and we felt grateful to be reassured and informed throughout the process. Jamie in particular went above and beyond for us with fantastic customer service. It is clear everyone at Taylors really care about their customers and you not only get a great team of professionals who know the area well, they are also so friendly and a pleasure to work with.
I’m so pleased we chose Taylors and I’d recommend them to anyone.
Thank you Tim, Jamie and team :)... Read more
Seller
16th Apr 2024 (9 mo. ago)
S McDermott
We've dealt with Taylors on a couple of occasions and the team have been so helpful throughout. Our agent was Joe and he was great, in what proved to be a difficult process, and kept us updated regularly. We'll be using them again if/when the time comes.... Read more
13th Mar 2024 (10 mo. ago)
J Knight
We added Taylors to our house sale as the other agents were simply not getting the views any more.
Tim did a great job of finding numerous viewings and we've now completed the sale.
I would thoroughly recommend Taylors.... Read more
Seller
26th Jan 2024 (11 mo. ago)
C Gibbons
We had a fantastic experience with Taylor’s selling our home 158 Southfield road. this was after a poor service from another local agency and 6 months of very little viewings and no offers. after marketing Joe sold our home in 24hours for asking price !!
The customer service was fantastic throughout. Being and older couple Jamie patiently explained the process, fees and everything clearly. His service has been amazing and the team were there every day to support us. always with a cup of tea. They relieved the pressure off of us throughout our sale , assisted with our onward purchase despite the property being with another out of area agent. Jamie even booked our viewings for us and helped to negotiate our offers in the office.The team have been there to assist with everything personal matters and any paperwork we needed help with. Jamie and his partner donated their own free time after work to assist us with clearing the property on the day of our move as our kids are out of the country and we had no local support. Jamie and joe helped us find our next home and even helped us move into our air b&b whilst we were waiting for our new home to complete.From selling our home to helping us plan our wedding - they helped with it all.
Our experience has been fantastic from start to finish and we will continue to pop into the branch to see the team. always a Warm welcome and couldn’t recommend Jamie ,Joe ,katelyn and the team enough!!!... Read more
Seller
11th Dec 2023 (1 year ago)
D Goddard
cant thank everyone who works here enough for helping us to sell our flat. the staff are so helpful and have great knowledge and go above and beyond to help. will defiantly be using again should we ever move again :)... Read more
Seller
29th Nov 2023 (1 year ago)
S Hannah
5 stars for my experience with Taylor’s! Katelyn was phenomenal and I couldn’t recommend her enough… no question was a stupid question and she was unbelievably helpful every step of the way. As it was my first time buying a property the whole process was new to me. Katelyn explained every step of the process (thoroughly) and made the journey of buying a house enjoyable! Will go back to her every. single. time.... Read more
Buyer
28th Nov 2023 (1 year ago)
B Ryan
What a horrendous ordeal purchasing a property through Taylors! Avoid the Duston Branch!
Summary Points:
- Poor Manager
- Slow Solicitors
- Dishonesty
Jamie (the office manager) shouldn't be costumer facing at all! He is rude, condescending, unprofessional, unethical, dishonest and quite frankly he has become known by me as the 'jack of all trades master of none'. This is a well earned title as Jamie always had to add his unsolicited, unprofessional and uninformed opinion to that of the professionals who conducted surveys and are trained in their field. Jamie seemed to 'doubt' the professional assessments made by trained individuals despite them clearly being accurate. Evidently, Jamie's technical understanding is lacking.
Having been wise enough to instruct our own solicitors, we faced significant issues with Taylors internal solicitors (Countrywide) who were used by the seller and the process from acceptance of our offer to completion was around 5 months. Our solicitors average time was said to be between 8-12 weeks and it ended up taking around 21 weeks. I put most of that down to Taylors internal solicitors dragging their heels with any responses or communications.
Unfortunately, the numerous bad encounters with Jamie are one of the key drivers behind the low rating however, it would be unfair for me to not recognize Joe for his effort, generosity, kindness and patience with us as we went through our inquiries and addressed our concerns with the seller through him. Joe was pleasant to interact with, and I commend him on his engagement and believe he is an asset to Taylors. Unfortunately, his efforts are ruined by others and my overall experience working with Taylors has been poor.
If you can work out a way of working with Joe and only Joe then I could recommend Taylors however, I believe this is highly unlikely and as such you are best looking for other Estate agents.... Read more
Buyer
25th Nov 2023 (1 year ago)
I henson
Just sold my Parents house in Duston with Tayors, a big thank you to Tim who was very patient and professional, and helped out lot the technical side of things, thank you again... Read more
Seller
7th Oct 2023 (1 year ago)
We as oldies arnt up to date with tec and selling a house is and was a very long time ago for us but Jamie was very helpful and talked us through all the info we need... Read more
Seller
5th Oct 2023 (1 year ago)
C Hide
Excellent service by Jamie and his team, kept in touch with us all the way along the process and very patient! Thank you Taylors we would definitely recommend you to other people looking to sell.... Read more
Seller
29th Jun 2023 (1 year ago)
N Coomber
Can't thank Taylors enough. They did an amazing job selling my property, especially with the current challenging market. The team were reliable, friendly and I was kept updated throughout my sale. Great customer service, thank you.... Read more
Seller
20th Apr 2023 (1 year ago)
L Kelly
After two sales that fell through with another agency, I asked Tim at Taylors Duston to market my house. On the very first day, before the property had even been advertised, Tim found me a buyer (who had incidentally also been on the other agents books but they hadn't shown her my property) who has now moved in. The sale took a very long time as it was a fairly long chain with a couple of incompetent conveyancers at the bottom but Tim did all he could to chase up and keep me informed. I would recommend using Taylors... Read more
Seller
17th Mar 2023 (1 year ago)
R Hamilton
I think the sale of my flat tested us all, Tim and Jamie were brilliant!
Possibly the longest sale in their history, they helped me sort out lazy solicitors, incompetent maintenance companies and supported me in my frustrations!
A big whoop all round when the sale was finally complete!!
Thank you guys, you were ace!... Read more
Seller
3rd Feb 2023 (1 year ago)
E Arbos
Helped me complete my purchase in less than 2 weeks, all staff were friendly supportive and helped the process go smoothly. Would definitely recommend them.... Read more
Buyer
19th Jan 2023 (2 years ago)
M Ouzman-Taylor
Taylors were selling the property we purchased. Joe was our main agent and he went above and beyond to chase and help to get the sale to completion. He kept us informed throughout the process and helped us with any queries. We also had contact with Jamie and Tim from the team who were equally as helpful. All the staff at Taylors were friendly and helpful throughout.... Read more
Buyer
22nd Dec 2022 (2 years ago)
C Paunescu
The best agency in the world. I get all help which I need I'd. Thanks guys... Read more
16th Dec 2022 (2 years ago)
L ouk
Taylor has been instrumental during our move, so reliable and the team has been very helpful and patient . Jamie,Tim and especially Jo have been so professional all along and really made this happen for us, I cannot recommend them enough!!... Read more
13th Dec 2022 (2 years ago)
N SPENCER
Just recently completed as first time buyer, buying through Taylors. Tim & Jamie were decent, honest and up front, and I never had to chase anything up. I was dubious to use their in house mortgage advice, but my scepticism was proven wrong as I got much better advice! Same again for conveyancing, you hear bad rumours about using agent recommendations, but the solicitors as promised were excellent and got me through to completion quickly! I hope to be in this house for a long time but if I were to sell I would definitely get back in touch with Taylors.... Read more
Buyer
3rd Nov 2022 (2 years ago)
D Farrar-Williams
We have just completed on a house purchased through this branch and I cannot rate these guys more. It has been a long process with conveyancing but they have kept us informed every step of the way. I have always been called back quickly if I had questions or information to pass on and they have been amazing. Thank you Tim, Jamie and Joe for all you have done for us getting us into our house.... Read more
Buyer
16th Sep 2022 (2 years ago)
C Barton
I had a difficult sale and the team from Taylor’s in Duston were excellent with their communication skills and holding the chain together just as I’d lost all hope in purchasing my new house. They were with me all the way from the beginning to exchange and completion and always kept me updated.
I would like to say a special thank you to Joe and his colleagues, Jamie and Tim as without their hard work and persistence, I may have lost my dream home.
I throughly recommend the team in Duston, thanks again guys.... Read more
Seller
14th Sep 2022 (2 years ago)
G Holling
Jamie worked tirelessly to get us over the line for exchange - we had some nightmare solicitors in our chain that made it feel at times we wouldn't be able to go ahead but Jamie went above and beyond to arrange exchange for all parties even though he was the estate agent only for the property at the top of the chain. Great service and would definitely recommend... Read more
23rd Aug 2022 (2 years ago)
D Williams
Massive problems within the chain and really didn't think it would happen. Jamie worked tirelessly and diligently ensuring excellent communication throughout the chain, including solicitors, to ensure it all came together!! Well done, highly recommended!!... Read more
Buyer
19th Aug 2022 (2 years ago)
I Giles
Jamie, Jo and Tim were extremely helpful and supportive throughout the house selling process. Thank you for putting up with us OAPs and making the experience a lot easier.... Read more
Seller
4th Aug 2022 (2 years ago)
R bugg
A BIG thankyou to you all for the hard work you have done to secure the purchase of our new home. Kind regards Ray & Carole.
Well Impressed .... Read more
27th Jul 2022 (2 years ago)
H Taylor
Jaime, Joe & Tim were very friendly, helpful, had great communication and kept us up to date throughout the whole process. Would recommend to anyone needing an estate agents.... Read more
26th Jul 2022 (2 years ago)
H Hamer
Taylors is the 3rd Estate Agent in Northampton I have dealt with in the last 2 years and I can confidently say they are by far the best. The team were transparent, honest and very supportive.
It made our sale and purchase go very smoothly.... Read more
7th Jul 2022 (2 years ago)
L Bataller
Property just released to the market, contacted Taylors(Joe) 30 min after to book a viewing the same or following day. To be told he could not reach the vendors that day or the following day. Called a day later to ask again, one of his colleagues answered the phone as he was on annual leave and said that the house had viewings the day we were asking and that they already had an offer. I think you are just liars, playing with the hopes of people and then saying that because our property was not in the market we could not have a viewing. Well, as easy as saying that from the very beginning! But wait, there was one thing you were very quick at booking: the mortgage advisor and property valuation for us…now I get it, if we get caught on the mortgage advisory or selling with you then you treat with preference because you are only interested in earning more money. Avoid if you can!... Read more
5th Jul 2022 (2 years ago)
N Apps
Absolutely 100% recommend Taylors. Super speedy turn around and very professional. Thank you so much for making everything so smooth for us. Our family forever home is perfect!... Read more
30th May 2022 (2 years ago)
K Coulson
Avoid, Avoid, Avoid!!! This is the worst estate agents. I had a really poor experience a few years ago. Thought I'd give them a second chance but they are equally as awful. Probably worse. Tim the agent has absolutely no idea what he's doing, kept calling me about houses coming up for sale, promising I'd get a call before they went online. I'd then see them online and call for a viewing, 3 times I was told "I was just about to call you". Never had any response to my last email after I put in an offer. Absolutely shocking. Do not waste your time with this sham of an agent.... Read more
Buyer
23rd May 2022 (2 years ago)
S Bradwell
If Carlsberg did estate agents! I honestly couldn’t recommend the Duston branch anymore. Jamie & Joe have been incredible. Thank you guys, everything works out in end!... Read more
20th May 2022 (2 years ago)
C Williams
If I could give a 0 star I would.
Jamie - Manager - Rude and disrespectful. LOVES the sound of his own voice.
Tim - Agent - Dismissive towards elderly vendor.
Taylor’s lie and accept and revoke offers at their leisure.
Awful company, would not recommend to buy or sell from.... Read more
4th May 2022 (2 years ago)
S Carter
A massive thank you to the Team at Taylors Duston Branch. Sam has been a huge help with my mortgage application, making the process nice and simple. Jamie is always particularly polite and helpful. More than happy to recommend.... Read more
16th Mar 2022 (2 years ago)
W Neeson
Initially problem as my mum was contacted but as soon as it was explained that she could not deal with the sale then Taylors were very respectful many thanks ????... Read more
Seller
17th Aug 2021 (3 years ago)
C Evans
Thanks to Adam and Tim for the support in selling our home. Regular communication was given on the steps in successfully selling the house. Would recommend.... Read more
Seller
29th Mar 2021 (3 years ago)
J Langhorne
Many thanks to all the team at Taylor's. They were friendly and supportive and kept me up to date at all times during the sale of my property. Couldn't have asked for a better service. Definitely recommend the team... Read more
Seller
10th Oct 2019 (5 years ago)
L Whittingham
I have known Joe O'Dwyer for over a year now. Joe shows great communication skills, always gets back to me. Always a pleasure to find this attribute in an Estate Agent! Joe listens to our requirements. This is why we have followed Joe from one branch to another, as our preference is to deal with him.... Read more
27th Jun 2019 (5 years ago)
E Kingsmill
Sam was extremely patient and resourceful with my application for a re mortgage, despite the set-backs! I don’t think I would of secured the mortgage I got without his service.... Read more
6th Dec 2018 (6 years ago)
H Services
Jamie and his team are absolutely amazing, professional and excellent at every aspect of selling a home, from the first telephone call, meet up and explaining everything, to listing the home, and getting the right potential buyers. Everything went through smoothly - thank you so much.... Read more
Seller
5th Dec 2018 (6 years ago)
K Brown
Jamie and his team were excellent from start to finish. Not only did they excel in the sale of our home, but also went above and beyond helping with issues arising from our onward purchase (For which I can't thank Jamie enough!)
We've already recommended them to family who are looking to sell in the near future.... Read more
Seller
18th Sep 2018 (6 years ago)
A Bedford
fantastic service from Jamie, Tim and Sam when we were selling my mother's house recently. They all went out of their way to explain what was going on to my mother who was very nervous about the whole process. overall, a great service and a quick sale too.... Read more
Seller
10th Sep 2018 (6 years ago)
A Giancola
Very impressed with the 5 star service we received from Jamie Skiddy and his team with our house sale at the Duston branch. Their care and attention to detail was excellent, we would definitely recommend them.... Read more
Seller
9th Sep 2018 (6 years ago)
Z Young
Fantastic service from the word go. Immediately there were viewings booked before the property had gone out fully online. Jamie was quick to react to the market whilst Tim was able to spring into action at a moments notice to book in viewings.
I would highly recommend using Taylors services for your next house sale or purchase.... Read more
Seller
17th Aug 2018 (6 years ago)
L Stainsby
I would highly rerecommed Taylors at duston for all your estate agent needs. Jamie and his team sold our home quickly (within 48 hours) and for a fantastic but fair price.
They are extremely approachable and helpful guys that really did all they could to make sure the process of selling our property ran smoothly.
Thanks
Jamie, Tim and the rest! We really couldn't ask for a better service :)... Read more
Seller
23rd Jul 2018 (6 years ago)
R Ling
Absolutley love Jamie!!! I can see a friendship forming with him!!!
So helpful and always available to speak to if I needed it :)
As a first time buyer it was very simple, he put me at ease and didn’t speak to me in estate agent form, he told me how it was in an understanding way!!
Tim showed me round he was very detailed and took the time to show me round and also my parents at a later date which was fab!! Honestly would highly recommend this estate agents to anyone! I had absolutely no issues and they all made me feel very at ease with any concerns, issues or questions I had throughout the whole process!!! FAB FAB FAB!!! :)... Read more
Buyer
22nd Jul 2018 (6 years ago)
S Bhalla
Fantastic customer service and support selling my house. Jamie sold my house and is a professional in his field. He made the transition seamless. Definitely recommend Taylors in Dunston.... Read more
Seller
18th Jul 2018 (6 years ago)
D Billingham
Excellent service from start to finish from Jamie and the team. Realistic pricing and valuations. We were kept well informed every step of the way, and everything was completed in a timely manner. Well done, would definitely use you again.... Read more
18th Jul 2018 (6 years ago)
B Barrick
We used Taylors Duston to sell our flat, following a 2 month struggle with an online estate agent (where we only had 3 viewings). Once Taylors took this over they got us so many viewings in and our flat was sold within 2 months. George, Tim and Jamie who we dealt with were all very professional and helpful throughout - so thank you very much for making the process as smooth as possible!... Read more
Seller
16th Jul 2018 (6 years ago)
Michelle
I can highly recommend Taylors Estate Agents. Our contact was Tim Harris at the Duston Branch. A really big thank you to Tim for all his hard work and dedication in achieving exchange of contracts and completion. Really valued and appreciated his expertise, professionalism and support throughout. Great attitude, willing disposition and always went above and beyond. Would like to wish Tim and Taylors continued success... Read more
2nd Mar 2018 (6 years ago)
C Wilson
Professional service with a smile. Listened to our requirements for both selling and buying. Listened but also advised us with positive results. Lots of different ideas and always thinking of innovative ways of increasing interest in our property. Compared to other agents Taylors customer service cannot be beaten.... Read more
Seller
10th Aug 2016 (8 years ago)