At the start the relationship was positive and friendly. A for sale board was requested but, never placed.
We did not received feedback from the few viewings we had and unsure whether buyer/ viewer suitability checks were carried out - especially at these times with heightened cleaning and sanitising that needs to happen.
We also received marketing letters although we were already with them and the claims on them we challenged as this was not reflecting our experiences.
Communication was far for acceptable with not following up with promises to call by a certain time/ date and not responding to emails readily.
To add to this they wanted us to drop the price of our property when realistically had not done enough to market it.
Very disappointing and felt like we lost an amount of time with no progress.... Read more
10th Aug 2020 (4 years ago)