Welcome to The Grange Estate Agents, where Tracy MacDonald and Helen Hay offer a personal touch to your property journey. Tracy, fully accredited, leads our small, experienced team in Morayshire, Inverness, and Aberdeenshire. With a clear pricing structure, we ensure transparent communication. Discover the difference of a small team with a big heart—choose The Grange for a personalized approach to your property aspirations.
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The Grange Estate Agents Ltd - Keith Reviews (7)
Have you used this agent?
14%
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14%
71%
dazabt
Helen Hay was amazing from start to finish. Kept me informed and advised every step of the selling process. Thank you Helen for all your help.... Read more
19th Jul 2024 (9 weeks ago)
J B
Appalling service!! Don’t waste your hard earned cash! Initial 15/20 meeting spent bad mouthing competition. Had to constantly chase for info. Given wrong details, prospective buyers etc. We had NO under offer notification, NO sold notification. Property simply disappeared from their website.Photographer had to be reminded to contact us. Sign man arrived to erect For Sale sign without proper tools! If I could give minus stars I most certainly would. Worst experience ever.
Talks the talk but can’t walk the walk!?! Still waiting for information requested at outset. -5*... Read more
3rd Jul 2024 (11 weeks ago)
K Fraser
Atrocious service. My partner enquired about a property and requested further details and home report for a home in Macduff. Property has been for sale since October 2023. No response at all. Clearly not interested in selling it.... Read more
8th May 2024 (19 weeks ago)
P Webster
Made an initial enquiry and took some time to get a response which was not detailed so followed up with two further e mails to clarify... No reply over several weeks... Unacceptable... Read more
11th Apr 2024 (23 weeks ago)
B Alexander
Beautiful and relationship based engagement from outset as a potential buyer which, in our experience, goes against you when it comes to the crunch. Would highly advise not to be open and honest and ensure fully pragmatic in any dealings with them. They are great for the seller as an agent and maybe the primary focus and purpose. As a buyer - be extremely cautious. Hold your cards very close to your chest until absolute last minute and in writing.... Read more
27th Mar 2024 (25 weeks ago)
D Sinclair
Expressed interest in a property and after back & forth discussion we made an initial offer. After agreeing to up our offer twice to meet with the sellers price point, it was taken off the market by mutual arrangement. However, a day later, despite our agreement, another higher offer was taken and we were asked to enter into a price war... Highly unprofessional and will never deal with The Grange RE again.... Read more
12th Apr 2023 (1 year ago)
L mac
Noted interest in a property being sold by the Grange estate agents Keith and weren't given the courtesy of a call or email when another offer went in.... Read more
7th Apr 2023 (1 year ago)
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