S Brenner
My husband and I recently sold our property with Theydons. After researching a number of estate agents, they were definitely the best value for money. Service was always prompt, professional and easy to deal with. If you are lucky enough to get James, you’ll be getting an excellent service. Cannot recommend them highly enough.... Read more
Seller
11th Feb 2021 (3 years ago)
Nicola
We recently used Theydons to sell our property and cannot thank them enough. James was professional throughout, quick to answer our queries and made the whole process as smooth as possible for us.... Read more
Seller
17th Dec 2020 (4 years ago)
E O'Connor
I recently used Theydons in purchasing my first property. James was extremely helpful and responsive throughout the process and I could not have asked for more from an estate agent - would highly recommend to anyone! Very easy to do business with.... Read more
Buyer
8th Dec 2020 (4 years ago)
T tahera
Hi
More than 2 weeks ago i have enquired with your agency one property in grove green road, leytonstone,2 bed flat £1200pcm. I really liked the property so i went to view the property, agent was very rude and he wasn't wearing mask properly as well as he wasn't interested to viewing that property as well.After viewing the property straightaway i have send email to the agent about offer form and called 100 times in theydons customer service number every time they will take my details and inform me that the agent is busy, will call be back. In this 2 weeks he didn't contact me. Really dissapointed with your company customer service, i can see the property was listed in october and still available. Now i can understand why it is still available as your agent is not doing his work properly.... Read more
4th Dec 2020 (4 years ago)
A PLACE
DISCRIMINATING AGAINST ETHNIC MINORITIES... Read more
10th Jun 2020 (4 years ago)
A Edward
James from the sales team was really helpful and managed to fit in multiple visits to the property. Both James and Alec pushes the vendors’ solicitor when there was delays in communication between the solicitors.
Really good support from the team.... Read more
Buyer
26th Feb 2020 (4 years ago)
J Frederick
James really made the whole experience as pain free as possible. Efficient and personable, I would absolutely recommend him. Just a really nice person do deal with when you have to go through moving home.... Read more
17th Feb 2020 (4 years ago)
M Michaelch
Very rude and ignorant.... Read more
7th Dec 2019 (5 years ago)
S Doreen
I would recommend James Ball of Theydons with his courteous manner and responsive approach to those looking for the services of an effective yet friendly estate agent.
James is supportive, helpful, calm, reassuring and sensible throughout the roller coaster ride of selling property.... Read more
Seller
23rd Apr 2019 (5 years ago)
S Schwab
We sold our flat with Theydons in Summer 2018. The service was highly professional, and our agent was proactive, practical and calm throughout. We had quotes from other agents, and they offered a reasonable price for their service which included incentives for them linked to their performance. I would highly recommend the sales team at South Woodford Branch, in particular James!... Read more
Seller
28th Sep 2018 (6 years ago)
J Routledge
James was great. He was efficient and made everything very easy. Always returned calls and helpful. He could not have made a house purchase more straightforward... Read more
Buyer
11th Sep 2018 (6 years ago)
P Knight
I would say the experience was pretty much faultless.
At all times I was kept informed exactly what was happening.
Also any visits with regards to the house I was never needed to do anything.... Read more
Seller
16th Jul 2018 (6 years ago)
N P
James was a brilliant help in helping us purchase in South Woodford. He navigated timezones as the owner was based mainly out of the country, he kept us updated and assisted both parties through some tough negotiations and always made himself available even when he was on annual leave during the final crucial stage of exchange. The property we were purchasing required extensive renovation work and he was so flexible in allowing us to visit more than once to take in the scope of the work so we were better prepared upon completion. We would definitely recommend James in the future and we are grateful for all of his hard work... Read more
Buyer
16th Mar 2018 (6 years ago)
A Armitage
James went above and beyond (more than once) when things were up in the air with another estate agent. He was extremely patient with us and always at hand. Very personable and professional.... Read more
20th Feb 2018 (6 years ago)
T Jones
We sold our 2 bedroom apartment with Theydons in December 2017 and I couldn't recommend them highly enough. James Ball was our estate agent and he really earned his commission on this sale! It was quite a long process due to solicitors taking their time but James was a great help in terms of pushing the sale along. I will be recommending Theydons and especially James to friends and family in the area and I'm sure anyone using Theydons will have a positive experience.... Read more
Seller
29th Dec 2017 (7 years ago)
L Jones
We recently sold our 2 bedroom flat with Theydons and I was very impressed with the service. James Ball was our main contact and he was absolutely fantastic, getting us the eventual buyer within a day or so of it going on the market. Slow solicitors meant that the process dragged on a little but James was very proactive at every juncture and communicated everything back to us as soon as he heard any news. I would absolutely recommend Theydons to sell your house and especially James.... Read more
Seller
29th Dec 2017 (7 years ago)
L Jones
We've just completed the sale of our house through Theydons and we couldn't have asked for a better estate agency. From our first meeting with James, we felt that we were not only dealing with an experienced professional, but also with a really nice person who was cheerful, straightforward and a pleasure to work with. We were very pleased with every aspect of the process - the initial advice, the photographs and marketing, the arrangements for viewings, the negotiation of the sale and the good-humoured support we received during the inevitable stressful moments. James and his colleagues were absolutely reliable throughout; they always did what they said they'd do and their communication was excellent. We can't praise them highly enough and wouldn't use any other agent. A great service.... Read more
Seller
17th Oct 2017 (7 years ago)
J Kain
Very efficent service, all staff very friendly nothing to much for them James in particular he will show buyers around the property and liase with all concerned leaving you without any hassle.... Read more
Seller
26th Sep 2017 (7 years ago)
L Roberts
We recently puchased a property through Theydons and they were fantastic. James and Jack were always helpful and great to deal with throughout the whole process. Recommend all round.... Read more
Buyer
2nd Jun 2017 (7 years ago)
P Lam
Thank you Theydons for your help in purchasing our flat! We found James and Jack very professional, responsive and helpful. They made a nice change to the usual estate agents that you can come across. I would highly recommend their services. Thanks again.... Read more
Buyer
25th May 2017 (7 years ago)
J Frederick
I would highly recommend Theydons. The marketing of my property was first class as well as the management of my sale, with their assistance I realised a selling price in considerable excess of my expectations.... Read more
Seller
22nd May 2017 (7 years ago)
J Macdonald
After being very disappointed with the service from another agency, we met with James Ball from Theydons in another attempt to sell our property. His enthusiasm, knowledge and positive attitude impressed us greatly. The photography of our property was far better than we had previously experienced and the description of it fully described it's assets in an interesting manner. The property sold in around two weeks and we are extremely grateful to James and Jack for their efforts in showing potential buyers around the property and dealing with all of our queries up to and including the day we moved from East London to Somerset to start the next chapter in our lives. I cannot recommend them highly enough.... Read more
Seller
12th May 2017 (7 years ago)
S CASTICK
We bought our flat through Theydons and experienced a really friendly and helpful service! Buying a property is stressful but the staff here helped to make the process as smooth as possible. One agent even went above and beyond by hand delivering some important paperwork which we needed to rush through. We would happily work with this agency again.... Read more
Buyer
18th Mar 2017 (7 years ago)
Catherine
Theydons offered very good service. James responded promptly to enquiries as to the progress of our purchase and dealt effectively with small obstacles. As an experienced buyer and seller of property I would recommend this firm as a pleasure to deal with.... Read more
Seller
9th Feb 2017 (7 years ago)
L Donovan
We recently purchased a property which was being sold by Theydon's. We found Theydon's to be efficient, helpful and courteous throughout the whole process and would like to make a special mention to James and Jack who were both very helpful. We are very happy in our new home and hope to stay there for a long time but should we ever decide to sell I think Theydon's would be our first choice of agent.... Read more
Buyer
6th Feb 2017 (7 years ago)
J Evans
James and Jack had a buyer lined up almost before we were officially on the market. They were pleasant and calm at all times. A friendly efficient estate agents. A pleasure to do business with... Read more
Seller
3rd Feb 2017 (7 years ago)
E DAVIES
My first experience for 26years in selling a property was made a pleasure by the courteous and efficient staff, they achieved the price they said they would straight away. Money well spent.... Read more
Seller
9th Sep 2016 (8 years ago)
P Samra
Great service from the moment I made contact.
They listed the property and had a number of offers over asking within a week. James Ball professional to deal with.... Read more
Seller
1st Aug 2016 (8 years ago)
D Lewis
I have never experienced such a great service before as i did with Theydon’s. James Ball was a pleasure to deal with, he was very professional and friendly.
I never had to call to chase for an update, they were all completely on the ball. I will certainly come back to this company again.... Read more
23rd Mar 2016 (8 years ago)
A Chorley
I found all the staff at Theydons polite, professional and hard working. Despite lots of ups and downs
throughout the selling process James and team maintained cheerful and positive attitude.
... Read more
Seller
23rd Feb 2016 (8 years ago)
A hill
Overall experience was very good. I dealt with James Ball and he worked very hard on my behalf. He answered any concerns promptly and always returned my calls asap. I wouldn't hesitate to recommend Theydons as an estate agent and if you are lucky enough to get James your onto a winner. Thanks very much.... Read more
11th Sep 2015 (9 years ago)
R Rego
Purchased our first home mid 2015 with Theydons and couldn't be happier with their help and support. Fantastic customer service throughout the process, and quite simply a group of lovely people who do their utmost to keep you up to date and are up front and honest. Would work with them again if only we could afford another property! :)... Read more
Buyer
31st Aug 2015 (9 years ago)
M Coughlan
Theydons in South Woodford recently sold my flat. There were quite a few difficulties created by people of which neither of us had any control. But during the whole process I found them to be patient,professional and extremely helpful.
I would strongly recommend anyone in the area who is either buying or selling to use their services.... Read more
Seller
22nd Jul 2015 (9 years ago)
G S
Excellent customer service and overall experience!
I found Theydons, and specifically Dene Cross and James Ball to be very pleasant to work with and everything was done up to a high standard. They were very focused on finding the right place for me, and were responding promptly to my (many!) queries before, during and after the purchase and provided ongoing support.
Definitely recommend and will use again in the future! All the best!... Read more
Buyer
10th Jun 2015 (9 years ago)
M Taylor
Highly recommend Theydons of South Woodford, James was responsive and knowledgeable about the properties and gave a seamless experience. Thank you... Read more