Excellent service and a really good team work ethic which makes communication easy with them. They are all really nice as well and all in all a very friendly and professional service! Highly recommended
After showing interest in an apartment in Snaresbrook and arranging a viewing by phone, I received an email confirming the address and time for the viewing. As it turned out, I was given the wrong postcode and therefore arrived at the wrong address, a 20 minute walk away from where the property was actually located. I received a call from Du Preez Botha who asked me where I was and, after explaining to him that he had indeed given me the wrong postcode he said "well I had the same postcode as you and have never been here before myself and I've managed to find it". Although I should have checked the name of the road itself as well as the postcode, I did only use the postcode as I was using my google maps app. Estate agents are by nature rather arrogant people who know the rental market well, they have a lot of interest in each property. Having said this, if a mistake is made on one's part, one should accept this, not blame the client. He did apologise, although this didn't feel too sincere. I also work in a very busy office where I am responsible for providing addresses to clients. So a word of advice from me would be to: A. double check both the number / name and street name and B. make sure the postcode provided to a potential client matches the address. In this way the time wasted for both parties will be avoided.
Had a really good experience with my viewings. Thank you Rashid for being friendly and approachable. ????
Never ever go with this agency. Only if I could give a 0. Or negative.
They will make everything so complicated and never ending that you feel frustrated and humiliated. They lied to us multiple occasions and mislead us several times.
The last thing that they tried is to charge us 150£ for turning the heating on. Although we told them there is nothing wrong with the heating, the knobs are missing from the radiators and we need help. They said it is not their responsibility to help us.... Worst agency I have ever been with.
I still have no heating...
Andrew seemungal provide a fantastic service on the property which is currently let out by David Key estate agents. he is very helpful and professional.
David Key advertised some good rental properties. Andrew Seemungal is the Senior Negotiator there and helped us close a contract for a price that was within our budget. Any problems Andrew was quick to ensure that they were resolved which made the experience easier as it can be quite stressful. For me the courtesy, honesty shown by Andrew is what prompts me to post this review.
Very professional and easy to work with. Offers were made within a few weeks and Mercedes was lovely to work with and kept me informed throughout. Would definitely recommend.
To avoid. A year renting a flat with them. A nightmare. They are not honest, they lie about the conditions of renting. Not fair play. They do appointments without asking you before if you are free. They think customers are dishonest as they are.
I moved out of East London to avoid such of horrible estate agents.
Have been renting a flat for almost 4 years with them and have no complaints. Boiler issues were dealt with efficiently, deposit returned with no issues. Nev is friendly and professional, others might be a bit dismissive sometimes. All in all - decent agency.
Star Lettings is the worst Letting agent and Landlords I can think of in this country. They do not care about the Tenants and the property. They do not repair the property. They abuse and threaten tenants to leave if asked for any repair work. The staff are very very very rude!!!! Avoid this letting agent at any means!!!!! If there was any thing below 1 Star I will give them that. They do not deserve any Star at all.