For range and properties Morgan Randall has it all and if your lucky you will have the best letting agent on the firm Nathan Dicarlo Wilson who listens to your list of requirements and sources properties you want not just his stock list like foxtons and so many others we tried but just didnt listen. Thanks Nathan and the team i will be sending you anyone looking to rent
I am a landlord and have used Morgan Randall to look after my property, I am sorry to say that they are absolutely useless, they have had many changes of staff in their property management section. They do not bother to respond to emails etc, once they have you tied into a contract they are just not bothered. In our case all they do is collect money and then pass it onto us and have no regard for customer service.
On another note I do feel that their salesmen work extremely hard and are very good to help let your property out especially Jamie however they are badly let down by an incompetent property management section. It is such a shame as I am sure that they lose a lot of repeat business due to this.
Dealt with Ali, Vanessa and Chiara over 3 years.
Great guys, very professional, fair and decent.
David Key advertised some good rental properties. Andrew Seemungal is the Senior Negotiator there and helped us close a contract for a price that was within our budget. Any problems Andrew was quick to ensure that they were resolved which made the experience easier as it can be quite stressful. For me the courtesy, honesty shown by Andrew is what prompts me to post this review.
I would like to compliment the Walthamstow office and in particular George Ward and their in-house mortgage broker. These guys could not have done more for me and opened my eyes on what I could do in today market - mostly their patience and encouragement was beyond. I will be back for their help i'm sure and credit to the business!!! Rav
Awful agents who are deceitful and underhanded. We had the unfortunate experience of trying to put an offer on a house that they had listed, and it was a total nightmare.
Before going to view the property - they forced us to meet one of their slick haired cronies in their office, and then proceeded to try and bully us into using their services even while we repeatedly told them we had our own broker and solicitors. They tried to scare us into using their services by telling us “the vendor would really prefer to sell to someone who uses our services”... absolute bollocks! It was such a pathetic and sleazy attempt at strong arming people.
After this vulgar tactic, we persisted with the offer after being able to go and view the house, which they staged to have many people viewing at the same time (on purpose I imagine).
After viewing the house and putting an offer down, we were pushed into a bidding war by the agent who actually said “someone had put on £10k more” - which is completely illegal. After pushing our offer up by £35,000 we decided we would drop out of the sale and forget about the house - but only after asking for confirmation that the sleazy agent had in fact put forward every one of our offers as he is legally obliged to do. And to my utter lack of surprise, he had only come back to me with confirmation that he had put forward 2 of the 3 offers, and only by way of him writing that to me - not by way of transcript of receipted email.
We have since found a beautiful home to buy around 9 months after this horrible ordeal - and throughout those months of looking at around 50 houses we have seen a few that were listed with Kings Group - and made a firm decision that there is simply no chance we would ever put an offer down on a house listed by these criminals.
The team at Castles were very helpful right from the beginning of our buying process.
We unfortunately had a delay in our purchase, but Bruno was always on hand to answer any questions and help move the situation along when possible.
Would definitely recommend the team at Castles for an honest and reliable service.
DO NOT USE!! FAKE REVIEWS! Had an absolute nightmare with castles. Not only are the completely crooked they will lie and deceive both buyers and sellers. Offer was “accepted” only to later find out that we were being lined up behind other buyers.. seller had no idea who we were!! COMPLETELY ILLEGAL. In particular BRUNO is an absolute disgrace of a human being.