L O’Connell
Their terms are very unclear and charge you regardless of whether they sell your property or not! Terrible service, they didn’t “actively market” the property which resulted in a minimal amount of views for a very fairly priced property.
I highly recommend to avoid this business at all costs!... Read more
Seller
27th Sep 2023 (1 year ago)
A Jeffs
We are a good landlord but this agency gave us a tenant who had a history of leaving properties in a mess and failure to pay rent. We later found they hadn't carried out proper background checks.... Read more
Landlord
22nd May 2023 (1 year ago)
S TEE
Look at the state of the outside of this building! Clean it up you chavs you're making the street look even worse. What's their service like if they have no pride in their own building!... Read more
15th May 2023 (1 year ago)
T spartania
still as a tennant now and have plenty of issues that were supposed to be fixed prior to moving un and its been nearly 5 months and still nothing, we've chased and chased and they honestly don't care as long as they get your money, definitely do not come here... Read more
Tenant
15th Oct 2022 (2 years ago)
J Viner
Excellent appraisal would recommend... Read more
14th Jun 2021 (3 years ago)
D Williams
The letting agency, headed by Mr Oliver Dwyer, has been very efficient and professional in all my dealing with them.
I would recommend them to anyone considering letting a property.... Read more
Landlord
30th Mar 2021 (3 years ago)
L B
Terrible company.
No care for tenants at all.
Property damp and mouldy, complained to them, told to clean it off myself and get rid of my CONDENSER tumble dryer because apparently that was the issue.
No official complaints procedure.
AVOID AT ALL COSTS... Read more
Tenant
31st Aug 2020 (4 years ago)
T Tricks)
Rented a property from this agency for a number of years, bad mould and damp, complained and tried to get them to help or do repairs. They simply said don't care about tenants.
Worst agency in Pembrokeshire.
Fact they have reset their reviews multiple times just to claw 2.5 rating says it all... Read more
Tenant
23rd Aug 2020 (4 years ago)
B Morris
Certainly would not reccomend them if you are wanting to rent through them. Not supportive, appeared to be very cagey. At least, that is my honest opinion.... Read more
Tenant
12th Mar 2020 (4 years ago)
B Newing
This is with regards to the rental department.
They are VERY slow at fixing issues, it took more than six months for them to fix some issues and that was me chasing them every month on some occasions. The people that they send are basically cowboys and they did quickest, cheapest job just to stop you complaining.
In order for us to get our bond back we had left the property in a cleaner state than we received it in as we had done a military-style clean, we had to remove rubbish that belonged to the landlord and the previous tenants or we would get our bond back. The staff in the rental department are very unprofessional as well.
I would NEVER recommend anyone to rent from them. EVER. If I could post no stars I would.... Read more
Tenant
7th Feb 2020 (4 years ago)
A Cook
It's tough to find a good letting agency, I had a positive experience as a tenant ??... Read more
Tenant
28th Feb 2019 (5 years ago)
D Gundy
Pathetic is the word
Be warned
If you try to take a property off the mkt with them
They will charge you
They DO not inform you of this at signing terms and conditions.
Plenty of attitude from the staff
Very poorly marketed
Some bloke called ?? a director I think.
Thinks he’s very special !!!!.
Handed it over to
Oft now
The ombudsman are there for them and them only
Plenty of good agents in Pembrokeshire
But I for one will never recommend them to anybody... Read more
Seller
9th Feb 2019 (5 years ago)
E Jackson
Didnt go in.... Read more
22nd Nov 2018 (6 years ago)
S Howes
We bought a house through TCC recently. Our communication was with Colin throughout who was courteous and quick to respond to our queries especially when we needed to communicate with the vendor. Thank you Colin. I would recommend TCC to buyers.... Read more
Buyer
6th Aug 2017 (7 years ago)
J Missn
Appalling service. They do not check that the property has been left in a good state after tenants move out. They return the bond regardless. They then don't respond to your concerns.Go to agents that are professional and manage the property properly. Use at your property's risk.... Read more
Landlord
15th Feb 2015 (9 years ago)
S (Kytestar)
Do not recommend. Do not offer no sale no fee options. Look elsewhere.... Read more
19th Jul 2013 (11 years ago)