Z Ali
Ultralets managed my property for over four years and did a fantastic job throughout. They were professional, reliable, and always quick to resolve any issues. Rent was consistently paid on time, they found suitable tenants, and communication was clear and consistent.
They truly made being a landlord easy and stress-free. A big thank you to the entire Ultralets team — I highly recommend them!... Read more
Landlord
27th May 2025 (20 days ago)
J harper
Fantastic experience and would use again - Sophie was excellent to deal with and all our questions answered without delay.... Read more
27th May 2025 (20 days ago)
E OLUNIYI
Ultralets has demonstrated strong professionalism in handling rental properties. I have been in the renter market for more than 3 years, the level at which they respond to inquiries and complete deals is marvelous. I will strongly recommend dealing with them.
In case you have any challenges with Ultralet, please do ask of Sophie. Sophie is one of the staff members who is always ready to help. She will go extra miles to ensure you get the best services. May God bless Ultralet and show uncommon favour to Sophie wherever she goes.... Read more
Tenant
25th Feb 2025 (16 weeks ago)
R Dean
Thank you very much to Jack for helping my Mum get a new quote for her house insurance. The time and effort he put in was wonderful and he explained things very clearly to me which was great. Thank you very much for your time.... Read more
15th Feb 2025 (17 weeks ago)
S Dixon
When my property became vacant I was on the lookout for a suitable letting/management agency.I decided to try Ultralets.When I spoke to Spencer I told him I was looking initially for a "let only".This was actually untrue,I was in fact looking for full management of the property!Firstly I wanted to see how the team at Ultralets performed,so actually it was a test!From the moment they "took"on the property it was a very pleasant and stress-free experience.The staff were polite enthusiastic and very helpful in all aspects from decorating the property to advising of rental income.They kept me updated with every step of the "letting"process and within four weeks I had a suitable Tennant.Exellent turnaround in the present climate!They no doubt passed the test and now manage the property.A "big"thankyou to Spencer and the team at Ultralets ,a huge weight off my mind.... Read more
Landlord
13th Feb 2025 (18 weeks ago)
P Simões
Great support by Claire, Jack and Liam throughout the entire process!... Read more
13th Feb 2025 (18 weeks ago)
L Hansley
Disappointing as unable to send an urgent repairman for a broken lock of a front door of a property. The lock was broken for 3 days in Hull City Centre, which is a safety issue.... Read more
Tenant
1st Feb 2025 (19 weeks ago)
L Wester
Revised review to follow... Read more
25th Nov 2024 (6 mo. ago)
J Curtis
VERY HELPFUL SERVICE. I WOULD RECOMMEND THIS COMPANY... Read more
30th Oct 2024 (7 mo. ago)
G LUMB
Nice easy easy process to set up insurance with Jack Newton. He was professional and easily understood my requirements. Recommend... Read more
14th Oct 2024 (8 mo. ago)
T Rawstron

As I can't respond to the reply, I'll update here. I have changed my review to 3 stars as upon reflection there was one instance where I had contacted you and had my query resolved quickly. In regard to the DPS, I had provided as much evidence as I thought I needed when qurying the landlords claims on my deposit. I contacted you for advice on this process because I wanted to be sure I was doing the right thing as the wording on the DPS system was unclear. I realise that the deposit is held between the landlord and tenant, but as your company was the point of contact for me, and I had no way of contacting the landlord directly, I came to you with queries on what was being deducted and received no response on this to even tell me you didn't have the information, or a way I could contact the landlord to find out.
As this was a point I needed assistance from the professionals I had signed a contract with, then I feel that 3 stars is a fair rating for the overall time I was there.... Read more
Tenant
22nd Sep 2024 (8 mo. ago)
D Cheesebrough
Can't give a negative score unfortunately !
Have rented through them for over 2 years with no issues with the service team
but recently had the misfortune of having to go to the office.
Different company!
When I mentioned that it was not easy to find was told. Flemmingate is on the GPS, asked about disabled parking was told there must be something in Flemmingate. The office staff need training in customer service and customer care.
Absolutely disgusting agency failed to respond to my calls and complaints regarding the ending of my tenancy and lied to the DPS to ensure that I didn't get my deposit back.
AVOID at all cost... Read more
Tenant
25th Aug 2024 (9 mo. ago)
Z Basit
We have had an extremely positive experience with Ultralet. The team is very helpful and responsive. Some people who deserve an extra shoutout are Raj (who showed the property and was very welcoming and honest), Jazmine (who dealt with our application and was again very responsive, calming us when the process was taking a little longer), Jack N (who oversaw our application, was quite responsive and helpful, and resolved all our queries) & Grace (promptly responsive through the website when we report a repair)
We also had some issues with the property that required repairs, which we reported through their website, and it was promptly resolved. The contractors from the Ultralet team who came were also very friendly and helpful.
Keep up the good work, guys! All the best!... Read more
Tenant
6th Aug 2024 (10 mo. ago)
K Radge
Great service from friendly and efficient member of staff.
Jack listened and provided me with the exact policy I needed.
Really straight forward and pain free.
Would recommend anytime and would not hesitate to go back and ask for advice on anything I may need.... Read more
25th Jul 2024 (10 mo. ago)
J Reyes
Great people to deal with. It was not an easy process due to some delays but the team was very patient and will do their best to help you out from booking a property viewing to the referencing and completion of requirements. I am definitely Looking forward for our partnership in the next years with you. ????... Read more
25th Jun 2024 (11 mo. ago)
A Prasanna

I recently had the pleasure of working with Ultralets and I can't recommend them highly enough! From start to finish, the entire process was smooth, efficient, and stress-free (well, as stress-free as applying for a house can be!).
I would especially like to mention Sophie Coates - she is exceptionally professional and dedicated. She took the time to understand my unusual situation, ensuring communication between me and the landlord was flawless. Her attention to detail and commitment to customer satisfaction truly sets her apart.
Communication was seamless throughout, with prompt responses to all my queries and concerns. She kept me informed every step of the way, which made me feel valued and reassured.
Overall, Ultralets and Sophie Coates made the daunting task of finding a new home a delightful experience. Their professionalism, expertise, and genuine care for their clients shine through in every aspect of their work. I would wholeheartedly recommend them to anyone looking for a reliable and top-notch letting agency. Thank you, Ultralets and Sophie Coates, for making my move such a positive experience!... Read more
Tenant
20th Jun 2024 (11 mo. ago)
C Rossiter
I would just like to thank Claire who was very understanding and helpful throughout the process of our house sale, I have made a good friend.
Everyone in the office letting and sales team are very friendly and approachable and would recommend this company if you want to rent or buy a property.... Read more
Seller
18th Jun 2024 (11 mo. ago)
M Aguilera

Perfect from start to finish, Jazmine couldn’t have been more helpful if she tried! Even when I visited the offices and got done (by yet another friendly, helpful person) what I needed to get done and left. Jazmine still followed this up with an e-mail (as she was busy on the telephone was I visited the offices) to ensure if I had another further questions I could reach out via telephone or email and she would be more than happy to help, she has been a pleasure to deal with throughout. Just like the first member of staff (Sophie I believe her name was) that I dealt with via e-mail, to the lady I spoke to when I called up with a question, to the digital team via your website right down to visiting the offices and meeting some of the team, it’s so great to see that brilliant customer care and great service flow consistently throughout Ultralets as a company, super refreshing for property management services too! From bad and good experiences in the past, Ultralets is by far the best I have ever dealt with. Everything has been so clear, easy, user friendly - even down to the links sent to me and info on your website with that all the important info you forget you need when moving as so busy, it’s all so easy to understand and clear and then helpful staff on hand no matter what! - really, really good! Thank you again for all your help, I really appreciate it and I couldn’t recommend you more! 5*+ ! On a side note - your offices in Beverley are great, really open plan, clean and modern, loved them! :-)... Read more
7th Jun 2024 (1 year ago)
C Bower
A special thanks to Sophie Coates...not found a property as yet...desperately need to get our daughter moved back to Hornsea due to medical issues...Sophie is so polite...professional and helpful...she's doing all she can to assist which makes such a difference.
Thank you so much
Clare Bower... Read more
4th Jun 2024 (1 year ago)
M Guinita
Very responsive team ????... Read more
31st May 2024 (1 year ago)
N ballance
Up to now, I don't have a single complaint. They have being amazing. Had a few issues in the process not their fault, just life and they have being nothing but understanding and worked with us to find a way around it. Which they succeeded in. Sophie has being amazing to work with. Would recommend to a friend 100%... Read more
21st May 2024 (1 year ago)
S Cosnett
The staff at ultralets were amazing when I was purchasing my property .As a first time buyer I had lots of questions and wobbles along the way. .Claire at the Beverley office was super amazing. Would answer all of my questions no matter how silly they were reassured me when I was panicking and really supported myself with a bubbly humorous email and on going support..communication was amazing and welcomed ..when I went to pick up my keys the atmosphere was genuine and friendly and spent a good 30 minutes chatting to Claire as if we were old friend ..I honestly believe that staff were genuinely happy for me at the purchase of my new home ..I would recommend to anybody either selling or purchasing to use ultralets... Read more
Buyer
10th May 2024 (1 year ago)
P Mumby
From opening the door of the property. Looking around and dealing with emails and tel calls it has been a 100% amazing customer service. Nothing is
too much trouble. What a fantastic easy move this is going to be... Read more
9th May 2024 (1 year ago)
C Lothian
Very fast an officiant staff. They are not pushy and very good at getting a fats move done.... Read more
3rd May 2024 (1 year ago)
M Ellison
We have just used Ultralets to sell a property, they were absolutely fantastic from start to finish. We were introduced to Liam who was brilliant then Claire who without doubt was always on the ball keeping us informed of everything going on every step of the way, this was really important to us due to suffering a bereavement. We can honestly say she really has been a joy to communicate with through the whole process. Once again Claire went above and beyond for us so thank you so much
Regards
Marie & Paul... Read more
Seller
18th Apr 2024 (1 year ago)
J Gamsawen
Sophie is an excellent agent. As a first timer , I had a lot of questions and needed some extra support. I am glad to say that sophie always responded about emails and help us through the process!... Read more
18th Apr 2024 (1 year ago)
P Thames
Helpful, quick and promptly managed. Good value too!!... Read more
17th Apr 2024 (1 year ago)
L Esteban
Great support! Very responsive and prompt in answering our questions. Thank you!... Read more
27th Mar 2024 (1 year ago)
Kachi
Awesome care and very quick response of all enquiries made. Thank you ultralets.... Read more
12th Mar 2024 (1 year ago)
T Mukudoka
Well pleased!All the staff are good and very professional. Always there to answer all the questions. Many thanks to Ellie I booked for several viewings but she always supported me. A big applause to Sophie who helped me through the application process ,she is very patient, understanding respectful and knowledgeable. I recommend Ultralets ????... Read more
6th Mar 2024 (1 year ago)
P Davies

From my first encounter to the end of this search for a flat to rent, I found all the Ultralets staff courteous, informative, willing to answer questions and to find out things they didn't know. They all followed up everything I was concerned about, and reported back to me very quickly. The staff at Ultralets have a warm, welcoming, respectful approach, and like me enjoy an appropriate laugh along the way.
Raj took me round the property for a brief viewing, working to a tight timeframe. He was as helpful as he could be and very willing to search for instructions, switches, couplings, etc as we went round. Raj signposted me to the staff team for answers to all questions.
Although I withdrew my interest for personal reasons, I will certainly contact Ultralets again when I am able to undertake a move in these uncertain, stressful times. This agency is caring, efficient, responsive. And willing to listen to what your requirements are.
Thanks especially to Sophie who is kindness itself. Sophie is also knowledgeable, open to ideas, and very willing to put a person's wishes to the landlord and find ideal outcomes for everyone. Thank you, Sophie.
My experience has been a truly uplifting one of seeking a homely living space to steward alongside the landlord and lettings agency in these precarous times. Thank you Ultralets.... Read more
Tenant
4th Mar 2024 (1 year ago)
T Smithson
They were very friendly and efficient. Keeping me updated throughout the whole process.... Read more
23rd Feb 2024 (1 year ago)
T Snuggs
Ultralets have been brilliant from start to finish. They have been very transparent about the rental process, the application process - which was exceptionally quick! They have been supportive and helpful in understanding the move in procedure and have given information whenever we have asked and in plenty of detail. They have kept us both in the loop throughout and have worked to achieve a satisfactory end in our search for a new home. I would highly recommend completing your property search with Ultralets! The only niggle which prevented a 5* rating would be the short viewing time slot. 10 minutes for the viewing was not the best and would recommend they review this moving forward so that any potential clients have enough time to see the property they wish to rent/buy.... Read more
Tenant
8th Feb 2024 (1 year ago)
O Biodun
Ultralets are absolutely professional in all their interactions. from the house viewing to the documentation and feedback. I first met Raj who was really helpful in showing me around the house and telling me why the house is great even though I have already liked the house from the pictures. Unlike some agents that will tell you to look around by yourselves. Don't mind Ultralets if they say they will get back to you in 5 days, they will definitely get back to you a lot sooner than that. It was a pleasure dealing with everyone at Ultralets.... Read more
30th Jan 2024 (1 year ago)
R mushtaq
Sophie was very helpful and supportive. Everything was done professionally .... Read more
11th Jan 2024 (1 year ago)
S N
Really professional service from start to finish. Prompt replies, excellent communication, responsive and friendly staff.
Process was fast, easy and without issues.
Really looking forward to settling in our new home. Thank you... Read more
22nd Dec 2023 (1 year ago)
N Mwesigwa
Jack was spot on with the insurance explanation, got the best deal with full transparency. This was following a smooth letting process.
Highly recommend for letting and insurance... Read more
Landlord
15th Nov 2023 (1 year ago)
G Thomas

Unprofessional rude and constant lies
Awful company just interested in your money
I was a long term tenant (8 years) until 2 days ago
I was asking for repairs to be done in the house for 3 years ultralets kept bodging the work which ended in the house been mouldy and damp due to them not fixing a leaking pipe.
Damp spread to bedroom carpet and damaged all our furniture and they won't pay for or replace it.
My child as sustained injury from broken door step
Holes in living room ceiling waiting for 3 years and still not fixed
Sheds falling down
Garden unusable
Outer doors won't stay closed unless locked as handles broke
No cold water in kitchen for 4 years
Plus lots more
They denied knowledge of repairs even though they came out and took photos themselves of the damage
I got environmental health involved they ordered all the above work plus more too be done. 6 months later still no work completed.
Ultralets reply to environmental health been involved was a section 21 eviction notice so revenge eviction.
All staff very rude they lie and share your information or emails around the office and to local associations without consent. So data pertection breach too.
If you go with them then good luck as you will need it.... Read more
Tenant
11th Nov 2023 (1 year ago)
I Solomon
Ultralet came through for us when it seemed like everything from the landlord's requirements to being a new immigrant in the UK was all working against us.
We opened up to them and explained our situation. I'm glad they listened and acted. Within 24 hours (the shortest turnaround since we started this accommodation search), we received the exciting news that the landlord had accepted our application.
I want to say thank you to Sophie and her incredible team for making this work for us.... Read more
Tenant
11th Nov 2023 (1 year ago)
A Satheesh
It was so easy to get my new flat with ultralets.
Thank you so much ??... Read more
Tenant
9th Nov 2023 (1 year ago)
T Francis
Ultralets made it easy, The process of getting apartment was online and easy. Quick response to call and email. The staff approach was top notch. Looking forward to have more real estate business with Ultralets. Thank you.... Read more
Buyer
7th Nov 2023 (1 year ago)
M forrrster
Fantastic, quick communication and everyone I spoke to was so lovely.... Read more
6th Nov 2023 (1 year ago)
S Leason
Ultra let’s have been great in my situation, especially Ellie with all the help and going above and beyond to meet my narrow time scale. So far so good
Excellent service so far!
Thank you... Read more
2nd Nov 2023 (1 year ago)
D Koempai
Ultralets is the best lettings agency i have been in touch with. I recommend ultralets to anyone looking for a home. When I came into contact with this company my search immediately ended. They understand your needs. The staff is, in a word, wonderful... Read more
27th Oct 2023 (1 year ago)
H storey
Read all to see update.
Excellent and quick communication throughout. I couldn't fault the staff, both in-person and online. We raised some small issues with the property that they took seriously and proactively, and were extremely diligent at both keeping us informed and requesting any needed information.
I can't recommend enough a company to let with more than Ultralets.
Update: I've lowered my review to 2 stars for the following reason. Those issues we raised were stipulated as must be fixed before we signed the contract. Not only were they not fixed, they hadn't even begun to address them on our move-in day. To be misled like that was frustrating, especially as they had delayed our move in day to resolve them.... Read more
Tenant
25th Oct 2023 (1 year ago)
D Darson
I have been in contact with many agencies, but when I came into contact with Ultralets, my problem of looking for a home was immediately solved. I recommend Ultralets to everyone. The staff is very civilized and they will always look for a solution. Ultralets is the best for me
Kind regards,
Diana Darson- Koempai... Read more
23rd Oct 2023 (1 year ago)
W Zhang
We found our first tenancy in the UK via Ultralet. The process is smooth and the staffs are friendly. Jack who is responsible for the insurance part was proactive and always try to help us on a timely manner.
I am not quite satified with the inspection/inventory check prior to the moving-in though.... Read more
Tenant
20th Oct 2023 (1 year ago)
R Beaumont
I have carried out electrical works for Ultralets for close to two years. They are a very friendly and professional business. Jack and Sarah who manage the maintenance team do a fantastic job at coordinating and planning repairs and are great to work along side. I look forward to working with the team going forward.... Read more
16th Oct 2023 (1 year ago)
Y Ayokunle
Ultralets service delivery is exceptional and excellent. I love this letting agency!... Read more
12th Oct 2023 (1 year ago)
G Young
Excellent service from Ultralets, got me a tenant quickly and efficiently. Jack sorted out my landlords insurance, he was friendly, informed and professional. I would strongly recommend him for any insurance needs. Thank you Ultralets.... Read more
Landlord
11th Oct 2023 (1 year ago)
K mccaffer
It’s with regret that I have to write this review as Ultralets have been responsive to my emails on most occasions however, upon leaving the property Ultralets failed to notify the landlord of my notice of intent to exit the property. They also have failed to assist me in claiming my deposit back. To their credit, they have responded to my emails but have offered no other assistance such as contacting the landlord as the letting agent to check if the deposit will be returned by the landlord. As a letting agency, surely these are the roles and responsibilities of them to chase these things up. A shame, as in other regards ultralets have been helpful.... Read more
Tenant
10th Oct 2023 (1 year ago)
Erico
Fast and reliable, letting agency... Read more
Landlord
10th Oct 2023 (1 year ago)
B Fowlds
Great service! Very quick communication and really helpful staff... Read more
5th Oct 2023 (1 year ago)
B Primed
Got to keep trying its not easy to find somewhere. Good company.... Read more
2nd Oct 2023 (1 year ago)
M Elvir
Very good service. Since the first contact I made they were very flexible in providing a suitable time for my viewing. The team is amazing. I have had excellent customer support from Sophie, Ellie and Jack. They have made a great effort to answer all my queries and provide relevant information.... Read more
21st Sep 2023 (1 year ago)
R Fowler
Jack has been incredible! ????
As first-time house buyers, we have had a lot of stress and was dreading to sort out our home insurance. We went onto comparative sites and was asked a million of questions, which we guessed majority of the answers and at the end, we had no idea if we actually was insured or not.
We quickly made use of Jack’s free advice and have been impressed from the get go. We only had to answer 5 simple questions and left the rest to Jack. Not only are we now fully covered for our new home, Jack has also managed to get us a quality and affordable rate.
Throughout the process Jack has explained every part in great detail and no question was too big or too small. He has thoroughly advised all eventualities and he has really lifted a weight off our shoulders.
We cannot thank Jack enough and we are looking forward to dealing with him again for our renewal.... Read more
Buyer
13th Sep 2023 (1 year ago)
T Sak
Called from London to arrange a viewing. No virtual viewing available and 0 effort to arrange something like multiple viewings on same day. Felt like talking to a wall... Read more
12th Sep 2023 (1 year ago)
A Hall
Over the years I have worked with a few different agents. The good the bad and the ugly. Some start off well and then you recommend to your peers and it ends badly for one reason or another. I have now settled with 2 agents and would have no hesitation in putting all work through Ultralets nor recommending them. There is a bit of fun to be had with the team as they are professional and enjoyable to work with. They have plenty of miles left on the clock as a young, vibrant yet experienced team. They have a full range of services and have helped out other members of our team in tricky situations with the right advice and introductions to the right people. Another unexpected bonus is they want to understand what business they can put our way and we have carried out solar for their team. Overall a 5* service delivered by a forward thinking team - well done the Ultras *****... Read more
8th Sep 2023 (1 year ago)
J Pilkington
I came to Ultralets with no option when Riverside ceased managing my property. Riverside were extremely good but I have to say that this outfit is even better. I have no hesitation in recommending them.... Read more
Landlord
7th Sep 2023 (1 year ago)
Dan
Jack and the Ultralets team were so helpful!
I was totally unaware that Ultralets offered free insurance advice. After discussing my circumstances with Jack he was able to advise and guide me though the process of getting home insurance, something I’m clueless with. Originally I thought I would just get it though my bank, as I was unaware of any other providers, but I thought it was expensive for what it was and didn’t really suit or cover my needs. Jack sat me down and talked though what I I wanted, he was able to suggest better and cheaper alternatives to getting insurance though my bank which resulted in me saving £80! Not only was this a free service offered by Ultralets, I got better cover and made a saving. I am over the moon with this and cannot thank Jack and the team enough!... Read more
7th Sep 2023 (1 year ago)
D kirk
This company all round is fantastic and I strongly recommend using Ultralets services. The lettings team, particularly Jack, over exceeded all my expectations with regards to communication and reliability and for this I couldn’t be more thankful.... Read more
Landlord
4th Sep 2023 (1 year ago)
B Rickles
What truly sets Ultralets apart is their commitment to customer service. The team at Ultralets consistently goes above and beyond to make the entire process as smooth as possible. They are professional, responsive, and genuinely caring. Highly recommend.... Read more
1st Sep 2023 (1 year ago)
K Ingram
Ultralets did an EPC for me. Very pleased with the overall service. Quick to book it in and Steve was great at the appointment. Would definitely recommend!... Read more
31st Aug 2023 (1 year ago)
S Garner
Huge step up from our previous management company. Great service and friendly, helpful staff.... Read more
31st Aug 2023 (1 year ago)
R M
Excellent service from Ultralets. Comprehensive service. Pleased with the renovation work done, letting management and overall service. Very Professional team... Read more
Landlord
31st Aug 2023 (1 year ago)
H Leal
Ultralets manage 2 of our properties. We have been impressed and encouraged by how they have developed as a business and continue to improve upon their service delivery to the benefit of their landlords and tenants.
They understand the delicate balance between looking after their tenants and also Landlords' investments. From our own experiences of dealing with numerous agents in the past, Ultralets stand out. We find them to be attentive, communicative and professional.
We expect that they will continue to innovate and improve in order to maintain the high standards their tenants and Landlords have become accustomed to. We would have no hesitation in recommending them.... Read more
Landlord
31st Aug 2023 (1 year ago)
P Stead
Ultralets have looked after my properties and the tenants! Everyone is happy and it’s hassle free! Highly recommend... Read more
Landlord
30th Aug 2023 (1 year ago)
harborcoat
Don’t attempt to rent, they will insist on verifying your bank statements and enquiring about the last time you bought a mars bar and why. Data terrorism. Find a better agent, there are 10’s of them in Hull (Homelink Cottingham recommended)... Read more
Tenant
30th Aug 2023 (1 year ago)
F Ahmad
Great service! Sophie was really helpful... Read more
30th Aug 2023 (1 year ago)
J Reynolds
Amazing staff, and fantastic agents.
Sophie was very helpful and professional with my application.
Thank you.... Read more
22nd Aug 2023 (1 year ago)
G Beal
The team at Ultralets now manage the bulk of our property portfolio, us having tested the first one with them just over a year ago. The team are extremely helpful and polite and we've not had any issues with them. They also undertook a major refurbishment to one of our properties and this was done on time, on budget, to a very high standard and we are delighted with the result. Their online system makes it very easy to access information relating to our properties and to work with them in terms of managing the likes of services, repairs etc as they arise. I would not hesitate to recommend them... Read more
Landlord
17th Aug 2023 (1 year ago)
D Wonnacott
Great staff , very helpful and efficient, would recommend ???????? thanks... Read more
17th Aug 2023 (1 year ago)
J Pin

Ultralets has been fantastic for me as a new landlord. I first got in touch with Spencer and his investment sales team around early 2022 following a recommendation; the initial conversation was a get to know you chat and to understand what I am looking for as an investor and given that I am based in London what my investment strategy would be, once I had an idea I went away and started to build up the funds needed. They added me to their investment portal and were always on hand to answer any questions I had regarding the property; after I had settled on my chosen property they happily accommodated a viewing and various inspections, when it came down to the conveyancing they helped manage the process which was really helpful.
Following completing their lettings team headed up by Jake reached out and gave me all the information I needed to know as a landlord. The response times from all involved is great and they are very accommodating, given my working schedule I may not reach out until the back end of the day but there is someone still there able to deal with my query or at least acknowledge my message and that fills me with confidence as an investor from out of town as I know that they on top of things and the customer satisfaction I get is great.
I am now in the process of purchasing my second property through their investment portal and this time there will be some refurbishment works needed and it’s great to know that they have a repairs and maintenance team that can do it in house.
When I went to the property viewing on Friday and Jack (Maintenance manager) accompanied me making notes of all the points I had picked out and by Monday I had received a detailed quote, this speed was great as it allowed me to have all the information needed to analyse the deal and secure the property given there were a number of other parties enquiring.
My first property is coming up for a rent review and Jake and the team have reached out in advance to let me know what a respectable rental value would be and it’s great to know that they are on top of this.
I know this is a long summary and I wish people take time to read it as Ultralets has been fantastic for me and I keep continuing to recommend them to friends and family.
Thank you very much Spencer and all for your service!... Read more
Landlord
13th Aug 2023 (1 year ago)
M Galbraith
Best estate agents I've dealt with so far , responses to emails within a few minutes, extremely efficient and professional with easy process to rent all completed within a few days . Sophie helped us through the process and was great .... Read more
Tenant
11th Aug 2023 (1 year ago)
P Ibbitson
Having had a bad experience with one of my Tenant being in arrears and as it was my first experience with such an issue, I have to say the way Ultralets and particularly Elle Ford dealt with it was excellent. Their knowledge and experience really shone through along with explaining every little details which helps greatly. Ellie Ford is a credit to Ultralets and I look forward to continuing my property journey further with the company. Thanks... Read more
Landlord
9th Aug 2023 (1 year ago)
Absolutely the worst, most unprofessional lettings agency we have ever come across. They don't care about UK law, turn up with no keys and waste your time, don't call back when they say they will and just fob you off with excuses.
DO NOT USE THIS COMPANY....!!!... Read more
Tenant
28th Jul 2023 (1 year ago)
P H
Absolutely the worst, most unprofessional lettings agency we have ever come across. They don't care about UK law, turn up with no keys and waste your time, don't call back when they say they will and just fob you off with excuses.
DO NOT USE THIS COMPANY....!!!... Read more
Tenant
28th Jul 2023 (1 year ago)
I only gave a 1 star because i had to if there was an option for no stars then thats the rating i would give this company. This company is the worse I have come across in dealing with! My fiancée and I explained our situation to them. They said understood and there wouldn't be any issues, but the gave us the run around. Very unprofessional, they do not know laws and thinks of themselves as being above the government. They promised calls back and will keep in communication but that wasn't the case. They also lie to cover themselves, made my fiancée wait to even look at a place because they didn't show up with the right keys. So much wasted time and efforts and we didn't even let with them yet. Thankfully so because if it is this unprofessional and chaotic in the beginning I would hate to imagine if we followed through and let from them. WILL NEVER RECOMMEND TO ANYONE! DO NOT USE AMD STAY AWAY FROM Ultralets!... Read more
Tenant
28th Jul 2023 (1 year ago)
Doofy
Worst people to rent with find the smallest excuse to keep the deposit takes forever and a day people to come out and fix any problems and appliances in the property’s do not work terrible agency... Read more
Tenant
23rd Jul 2023 (1 year ago)
S Wiles
Update: we was only on the property for 6 months and reported all faults as they happened. They are now trying to charge us for all of this. Absolutely disgusting company to deal with and never been treated in this way by a letting agent. Go elsewhere, anywhere!
At the beginning, this company was very helpful and very fast. They also dealt with an insurance company for us.
However, after we got our keys for the property. Things went downhill. We only got one key between two adults meaning a lot of messing around. The new key is costing us £50 which we have to return to the landlord at the end. This could have been offered as a goodwill gesture but they won't and are standing behind their policies.
Also, we still haven't been able to locate our meters. This should have been clearly indicated to us and a key provided for the door. These little things would have got these a 5 star rating... Read more
Tenant
21st Jul 2023 (1 year ago)
J Ashton
Great team, Jake and Sophie have been so helpful throughout, they’ve answered all the questions we’ve had. Always feel welcomed when we’ve popped into their Flemingate branch.
Recommended!... Read more
12th Jul 2023 (1 year ago)
M Cartlidge
Superb company that made the process of renting from a landlord quick and efficient. They do all of the middle work for you, all you have to do is provide the necessary documents. Would highly recommend.... Read more
Tenant
5th Jul 2023 (1 year ago)
I Steve
Efficient and very professional... Read more
25th Jun 2023 (1 year ago)
M Shehab

I was meant to be renting with Ultralets from August, for 6 months. Just 1 week into my tenancy, my room became infested with rats (I do not keep any food or anything edible at all in my room). I informed Ultralets, and it took them a further 2 days to sort out installing rat traps (which meant I slept in my car for 2 days). The rat trap caught the rodent, but a few days later, the rats were back in my room (pic attached), this time avoiding the traps! I informed Ultralets and asked them to end my contract. They agreed since leaving rodents in my room was in breach of the contract. That was the first issue.
The second issue is the constant terrorising of housemates to myself and my friends. One of them even threatened to "take one of our heads off".
The third issue is that it is almost November and I still have not received my deposit back. They are arguing that since I left the contract 1 month into the 6 month agreed contract that they should keep all the deposit. This is absurd since there was no mention of this in either the original contract or the final email before moving out. There was no moving out contract provided either. Even with my colleagues, they claimed there were stains on the carpet, but the same stains were attached in the original pictures provided before we moved in! How absurd and unprofessional!
I would not recommend Ultralets. All 4 of us moved out within 1-2 months - it was that bad.... Read more
Tenant
19th Jun 2023 (1 year ago)
T Balogun
This is the worst letting agency i have had the displeasure of meeting.
I applied for several of their properties on Rightmove and they only responded to a select few. I then went to their website and applied there again.
I managed to get 3 viewings with them, travelled down from Norwich, made the first viewing, only to not meet anybody at the property. I called them and I was told that the property has been taken off the market.
The exact thing happened for the second and third viewings.
The worst part is that they do not even have the decency to give advance warning. They wait till the very day of the viewing to cancel.
I have had to deal with many letting agencies in the past and Ultralets is, without doubt, the worst of the bunch.
0/10, would not recommend them to anybody.... Read more
16th Jun 2023 (2 years ago)
S Chatzi
I cannot recommend Ultralets enough.
Fast , professional and very friendly.
They treated me as a customer that is valued and I didn’t have to chase them .
5 stars... Read more
15th May 2023 (2 years ago)
C Bilton
Very responsive and helpful throughout the whole process, kept us in the loop and made the process as smooth as possible. Thank you.... Read more
13th May 2023 (2 years ago)
B Whaley
Concerned to see Ultralets advertising 3b Bishops Lane, Hull as available to rent. This property needs gutting, it smells terrible, it has a rat infestation & the landlord is very irresponsible. Nothing but hassle & Ultralets only do what the landlord tells them to do which is basically to leave the tenant out of pocket! Please stay clear of this property!
Ultralets reply, great excuse!! Not my problem. Maybe investigate the properties and landlords you take on! Still waiting for the deposit back over 6 weeks later!! Only way to get money back is obviously through a small claims court!... Read more
Tenant
6th May 2023 (2 years ago)
J Armstrong
Very poor standard, do not use was on time for viewing and no one showed up. Phone to complain and and was told two different stories where he was, time wasted.... Read more
4th May 2023 (2 years ago)
L Ellis
Ultralets have been nothing but helpful with me and my partner helping us with our new property! All lovely and well mannered professional people! Keep it up.... Read more
12th Apr 2023 (2 years ago)
T whaley
For the love of all that is holy do not rent the flat at 3B Bishop Lane unless you want a lot of unnecessary stress to come with it. I can’t speak for their other places but the fact after everything (rats, soiled bed when moved in, mould) they’re still renting this place well above the odds, which is insane to me. Stay well away from these guys!
Regarding their reply: ultralets (landlord too) thought a rat infestation non stop could be fixed within one day and would’ve happily continued to rob £350 a month from me and let me live in an unfit property. Don’t waste your time, use another agent/landlord.... Read more
Tenant
11th Apr 2023 (2 years ago)
H Rawson
After the past 2 years being with a very unhelpful landlord - we asked for work to be done and Callum attended exactly when we were told he would and he was excellent, definitely went above and beyond for us! Amazing service , very happy tenants :-) thank you Ultralets and especially Callum!... Read more
Tenant
15th Mar 2023 (2 years ago)
L Metra
Very unprofessional agency. Booked for a viewing for a property, confirmed by email. Arrived at property with the time frame. No agent arrived, called the office to be told viewing was cancelled and should have received a voicemail. No phone call or voice mail left, but happy to cancel. 40 minute drive each way wasted and no apology. Disgraceful outfit please do not use these people. If they can't remember to correspond when a viewing is cancelled do you really want them dealing with your money. AVOID!!!... Read more
27th Jan 2023 (2 years ago)
J Harbord
The whole process from start to finish with Ultralets has been amazing. Fantastic communication throughout with a speedy turn around and easy application process. Couldn't recommend them more for anyone looking to rent a property!... Read more
Tenant
20th Jan 2023 (2 years ago)
S Gambo
Excellent reception. Very warm response mechanisms. Great work I must say.... Read more
18th Jan 2023 (2 years ago)
T Wilkins
requested details / viewing of a property and advised no pets without even asking if it was a goldfish or a horse!
So annoying when they don't even check... Read more
12th Jan 2023 (2 years ago)
S K

I don't know where to start. First of all, when I applied for a flat, they asked me for a lot of documents. They are so sloppy in their work that they asked for the same documents many times and I sent them. They asked again as if I had never sent it. They made me wait a long time even though I said I didn't have much time. Then when I finally asked for a positive or negative answer, they said that due to "unforeseen reason", flat is no longer in the ad. They suggested another flat of the same host. I said ok but I asked them to reply to me within 3 days at the latest. As a result, on the 3rd day, they said that the landlord did not want to continue this meeting and the process was negative. To talk about my own situation, I work full time, my employer is also my landlord guarantor, I have positive reference letters from my former landlords and yet the process has been negative. They deserve troubled and non-paying tenants. I definitely do not recommend.
(You can tell from the answers that they had given to me and the other 1* people how aggressive and unprofessional they are. They only think they are right and they don't care about good customer satisfaction. I sent them the bank statement 3 times and they claimed they haven’t received them when they had. If they had checked their email they could have seen it! They are so unprofessional that they have said I will never be their client again! Don't worry, I rented my house from an agency that works faster and more professionally than you. After the attitude I have seen from you, I will go to their office tomorrow and thank them again.)... Read more
Tenant
11th Jan 2023 (2 years ago)
J Baron
Tina at Ultralets has been absolutely brilliant to deal with, nothing has been too much trouble for her and the communication has been excellent. I feel totally at ease contacting Tina should I have any issues in my property which I haven’t upto now. Overall I’m so pleased and happy with the service provided from Ultralets and hopefully the continued service in the future. Thank you ????... Read more
Tenant
11th Jan 2023 (2 years ago)
S griffiths
Ultralets have been excellent since I moved from another management agent in Hull to them last year. I had tenants who moved out of my BTL in Nov & Ultralets managed to get new tenants into the property within two weeks without me incurring a costly void period. They always keep me informed & keep maintenance costs down by only doing repairs which are required. I’ve also passed their details onto a family member who is interested in purchasing properties in & around the Yorkshire area to refurbish & flip.... Read more
Landlord
8th Jan 2023 (2 years ago)
S xue
Very professional and experienced letting agent, I'm really impressed by Jake, Sophie and Tina.... Read more
Landlord
22nd Dec 2022 (2 years ago)
M R
What a joke, never been so messed about for so such a long time.
We have friends who have rental properties and they couldn't believe what Ultalets were asking, basically everything apart from shoe size, also the girls in the office need to go on a customer relations course, very unprofessional.
There are other letting agents out there - do yourself a favour.... Read more
Landlord
18th Dec 2022 (2 years ago)
S nesfield
Very professional and very quick turnaround definitely recommend this company... Read more
10th Dec 2022 (2 years ago)
A Body
I want to as I had in fact the best property agent show me around a property as his customer service was spot on, he was polite, could have a laugh with him and was incredibly help full with giving me the information and walking me through the application process, so a massive thank you to him... Read more
10th Dec 2022 (2 years ago)
A Joselyn
Dave Petersen has been so helpful with his expert area knowledge. As an investor who isn't from Hull, he has been key in helping me identify properties in areas that suit my investment strategy. His local knowledge and property expertise are second to none. Couldn't recommend higher.... Read more
Landlord
9th Dec 2022 (2 years ago)
T sawdon
I can't thank the ultra let's team for looking after us for 3 years. Landlord was quick to respond to any repairs/requests and jobs got done within a matter of days. Brilliant service. Friendly team. I really appreciate it. Very sad to be leaving such a beautiful property. Thank you.... Read more
Tenant
9th Dec 2022 (2 years ago)
C lee
My wife and I have worked with Dave to sell a number of properties. We have found him to be very professional and hard working and always willing to go the extra mile. He is responsive, pro-active and easy to get on with. He has extensive contacts, really knows the market well and will be realistic about what a property will sell for. Very happy to be working together.... Read more
Seller
9th Dec 2022 (2 years ago)
L Neupert
Ultralets does exactly what it says on the tin. They are Ultra helpful, knowledgeable and professional. We have had the pleasure of working with Dave, he gave us an honest valuation not only of the property we were selling but also the market. Needless to say with his expertise he matched us with a buyer within 48 hours. Along our journey he went above and beyond to get the sale going through smoothly and any queries he was quick to get back to us and the purchaser, keeping us all in the loop. We live a five hour journey away from the property and so were relying on Ultralets to represent us fully. Ultralets have also been successfully managing the letting of our property and again if there was an issue, one phone call and they would sort it. We would thoroughly recommend them for sales as well as management.... Read more
Seller
30th Nov 2022 (2 years ago)
Humble
Sophie has been amazing from the start and has helped with any questions I had and the application process went so well and smooth and this is down to her communication and kindness. I cannot wait till moving day!... Read more
Tenant
25th Nov 2022 (2 years ago)
W Pharaoh
Working with the support of a smart professional group is a pleasure, The Ultralets teams are always helpful and committed to delivering an excellent service... Read more
16th Nov 2022 (2 years ago)
T Dearing

Wow! What a quick turnaround. I contacted Ultralets when I made the offer on my property some 4-5 months ago and they ensured me they would be ready to market and rent out the property as soon as I had the keys. Spencer and the team did not disappoint, the marketing team were at the property within 3 working days ready to take pictures and listed the property instantly after this. They took care of multiple viewings and allowed me the time to choose the applicants that I thought were the best fit. They also helped me with contacting numerous sub-contractors and arranging for some of the refurb/maintenance works to be carried out in a timely manner.
My only gripe of the process was that it was almost too seamless, the letting team were working behind the scenes to ensure a smooth process but due to the way in which I work in my day job I like to be kept in the loop and understand every single detail of the process especially as the property industry was something new to me. I raised this as a concern and I was immediately given a full detailed response telling me the process and exactly what was required from myself and what the letting team would take care of on my behalf. I cannot recommend Ultralets enough, their attention to detail and professionalism was clear to see throughout all aspects of the letting process.... Read more
Landlord
31st Oct 2022 (2 years ago)
M Askew
Jake and team have been a breath of fresh air - always someone available on the end of the phone, polite, experienced and courteous, emails responded to promptly, just super efficient. As landlords, we have one rental property at the moment but hope to expand our portfolio in the near future and we will definitely use Ultralets. Thank you for your reliable and professional service!... Read more
Landlord
31st Oct 2022 (2 years ago)
J Marenghi
I was very happy with the work done on the mould on the bathroom ceiling in one of my properties. The tenant was extremely happy with the work and the person that did it. Many thanks!... Read more
Landlord
21st Oct 2022 (2 years ago)
J Everitthair
Can’t fault these guys at all, from the first application to the move in date, they were very helpful. Jake in particular has been a great help even 2 months after moving in. Would definitely recommend using this agent to anyone looking to rent... Read more
Tenant
19th Oct 2022 (2 years ago)
G Taylor
Ultralets have been managing my properties in Hull for just over a year. I have found Spencer and his team to be professional and reliable. The whole team at Ultralets are efficient and courteous. I have also worked with Dave, who has sourced investment properties for me. He has been an invaluable source of advice and local information and is now my "go to" guy when looking for my next investment.
I will continue to use Ultralets to manage my properties and to increase the size of my portfolio. If you are interested in investing in property in Hull, I strongly suggest you speak to Ultralets first.... Read more
Landlord
18th Oct 2022 (2 years ago)
J Swain
The team at Ultralets are amazing! The staff are friendly, helpful & attentive. They have been quick to respond to any questions that I ask. I love my new home. I strongly recommend using this service. :D... Read more
Tenant
17th Oct 2022 (2 years ago)
D Bone
I haven't bought anything through these yet but they are always keeping me updated with new listings and are on hand to answer any questions I have. Wouldn't hesitate to use any of their services in the future.... Read more
17th Oct 2022 (2 years ago)
J watts
We have lived abroad for awhile and the team at Ultralets have looked after our property in Hull for six years. The whole team have been professional, friendly and quick to respond to any questions. They found our lovely tenant for us in 2016 and we were thrilled that they found us such a reliable and considerate tenant. We would highly recommend this team of people. If you are a ‘new’ landlord you can rest easy that you, your house and tenant are in good hands with Ultralets.... Read more
Landlord
14th Oct 2022 (2 years ago)
L Wamsley
Great service. Thank you for fast response all the time. Both we as landlord and our tenants have been looked after well by Ultralets!... Read more
Landlord
13th Oct 2022 (2 years ago)
M hunter
Very disappointed since they took over HPS... Read more
12th Oct 2022 (2 years ago)
S Herdsman
Ultra let’s have always been very professional at managing my properties. When I came to selling the houses Ultralets, especially Dave Petterson, helped get the deals over the line. Thank you!... Read more
Seller
13th Sep 2022 (2 years ago)
J Reynolds
Thanks to the incompetence of the conveyancing firm I used, my latest purchase (which was made through UltraLets) took far longer than it should but, thanks in oart to Dave‘s efficient and helpful service, we got there in the end!... Read more
Buyer
12th Sep 2022 (2 years ago)
I Midas

Don't appreciate information gathering when said property I applied for, was no longer available.
In short, I enquired online to the availably of a particular property this company had advertised, and to arrange a viewing if possible/enquire for more details. According to their site, before they could proceed with a viewing or provide additional details about the property, they wanted to know details such as my name, address, employment type, credit info (any CCJ's or Bankruptcies) gross income per annum and other such questions.
I completed all the required details asked, only to receive an email within 30 minutes saying there were no more viewings at all available for the property (so had it been applied for then?).
Why take all my details if you no doubt already knew the property was unavailable, particularly if you were to message me so quickly, ie within 30 minutes of me enquiring.
You will be receiving an email from me to remove my details from your database, as I suspect you likely just collect individuals information, place them on a database, then spam them with properties at a later date. I know how it works. It happens to people all the time.
Also, thats why some agencies leave properties they have already let, still up on rightmove and zoopla for example, to pull in calls and rent other property out.
All in all, unprofessional and a waste of time.
I look forward to reading your email. If you do respond, that is. I will amend this email as I cannot reply if anything you say about my review is not factual.
Regards.... Read more
Tenant
9th Sep 2022 (2 years ago)
H Evans
My review and feedback:
You need to rethink your business model. I'm not sure why applicants are subjected to pay a holding fee before completng an application.
The Ultralet team needs to work on its integrity as I noted several false, inconsistent and questionable pieces of information communicated to me.
The team's turnaround time needs to improve. Wasted close to a month with no results.
Don't advertise properties that are no longer available.
Provide applicants with feedback on why their applications were rejected by landlords. They deserve to have that feedback.... Read more
Tenant
1st Sep 2022 (2 years ago)
P Witty
Dave, got the price I wanted & made sure the process ran as smoothly as possible.
Can't do more than that ????... Read more
Seller
24th Aug 2022 (2 years ago)
S Hoggarth
The team at Ultralets have done it again. Ben one of the engineers has done an incredible job. Managing to avoid further damage by spotting and fixing a leak that I knew nothing about. Great work again ????... Read more
8th Aug 2022 (2 years ago)
S Nicholas
Memorable for all the right reasons, if only every agent could be like this, and even in spite of "landlords moving goalposts" never once did they not try their utmost, always putting me first. So I can only recommend them highly, Sophie herself deserving all 5 stars.... Read more
8th Aug 2022 (2 years ago)
P Greaves
We have used Dave and his team for the sale of several of our rental properties. We have no hesitation is recommending their services. Very helpful and professional.... Read more
Seller
28th Jul 2022 (2 years ago)
B Khan
I recently bought a property from a landlord who used ultralets to manage it. On completion I found myself working with the team to gain possession of the property back so that I could move in whilst being as fair and reasonable to the existing tenant as possible. I have to say I was extremely impressed with the diligence of this team. Considering there was no long term benefits for them they were extremely helpful to me and the tenant by helping them find other suitable accommodation.
Thanks a lot Ultralets.... Read more
Buyer
27th Jul 2022 (2 years ago)
D Gawthorp
Tried Ultralets for the first time to sell a property that had been renovated by myself.
Within the first day of contacting them the property was visited and valued. Mr Peterson asked me what price I required for my property and within an hour the property was sold .
The best service with zero hassle.
Only regret is I wish I had known about this service years ago,
David Gawthorp... Read more
Seller
22nd Jul 2022 (2 years ago)
P Fieldhouse
My first team dealing with ultralets an no complaints at all Tom was speedy an fixed a issue that another company couldn’t, cheers Tom... Read more
Tenant
18th Jul 2022 (2 years ago)
A Radin
Just had Tom and Darren come to the property. For the maintenance side. Both was very respect full fast and gone above and beyond. Tom noticed that I have some moss in the gutter and got his ladders out and 5 minutes later it was clear. Would gladly has them back if I needed any thing... Read more
Tenant
7th Jul 2022 (2 years ago)
J Laudage
Great service, very accommodating and quick to reply & advise when asked to from start to finish. Can highly recommend!... Read more
7th Jun 2022 (3 years ago)
C Prieatman
Really helpful service at Ultrlets. They gave me all the information needed and communicated regularly with me whilst on boarding my tenants into their properties . Very reliable management company ????... Read more
Landlord
11th May 2022 (3 years ago)
S S
Ultralets have been great to deal with so far.
After having issues with previous letting agents, I decided to make a change and have only heard good things about Ultralets, and I can confirm they are all true.
From initially meeting with Spencer to discuss what I needed, to the promptly arranged viewings, and the detailed feedback about how the viewings went, everything has been handled professionally. Spencer has also put me in touch with some of his contacts to arrange landlord insurance (at a cheaper rate than I used to pay!) and to help prepare the property for a new tenant.
I highly recommend Ultralets to any landlords that want a highly professional team to look after their properties.... Read more
Landlord
10th May 2022 (3 years ago)
S Venables
We live on the south coast and recently bought 3 houses in Hull, sourced by Ultralets. We went up to Hull for the day last week to view our purchases and to meet some of the team!
Dave met us at the station and took us for lunch, where we met Spencer. We were then taken on a guided tour of Hull, followed by a trip to each of our houses, where we met Jack, who is in charge of the maintenance team.
Dave, Spencer and Jack were really informative and very friendly. You couldn’t ask for a nicer bunch of people.
They are all, quite rightly, very proud of their wonderful city. The houses were as described, so there were no horrible shocks!
We can highly recommend Ultralets. From the sourcing of our properties to the refurbs, the accounting staff and now the Lettings team, they have all been excellent.
We are looking forward to working together in the years ahead!
Thanks guys!... Read more
Buyer
5th May 2022 (3 years ago)
L Reed
Ultralets have been a pleasure to deal with during my time as a client, with Spencer and team exceptionally knowledgeable with regards to both the property and rental markets across the East Yorkshire area. As a London-based investor, Ultralets do an excellent job in enabling me to take a completely ‘hands off’ approach with respect to my portfolio thanks to their competent management and maintenance teams. Ultralets also do a fantastic job in providing sound advice throughout the purchasing process, offering clients exclusive access to an off-market portfolio of properties while also providing in-house renovations and repairs should they be required. I would highly recommend Ultralets to any current or prospective landlords who are looking to be supported by a highly experienced team and take advantage of a comprehensive suite of property and lettings services.... Read more
Landlord
3rd May 2022 (3 years ago)
M White
Dave and the Ultralets team made us feel at ease from day one. Having never bought an investment property before, the process has been really straightforward. Dave and team answered all our questions, understood our goals and motivations and recommended appropriate options for us. I’d highly recommended Ultralets based on my experience.... Read more
Buyer
17th Mar 2022 (3 years ago)
J Jakic
Having met Dave from Ultralets for the first time for our discovery day, I found him very professional and and personable! He took us around the city and surrounding areas and his knowledge was outstanding. Thoroughly recommend him and Ultralets... Read more
16th Mar 2022 (3 years ago)
S Cundy
Friendly and adaptable team willing to meet specific client needs. Responsive to queries and issues.... Read more
15th Mar 2022 (3 years ago)
M Elsom
Had two viewings today with Tina, she made me feel really at ease and seems to know her stuff! She is so welcoming and was very patient with my indecisive decisions on which property i liked most. Thanks x... Read more
10th Feb 2022 (3 years ago)
L Tidder
Tina at Ultralets was professional and answered all my questions clearly and honestly whilst viewing one of the properties today. The property was clean, well maintained and of good quality . The best property agency I have dealt with to date ! Thank you... Read more
10th Feb 2022 (3 years ago)
V Ng
Spencer has an all-round, supportive team under him at Ultralets!... Read more
9th Feb 2022 (3 years ago)
B Mcloughlin
So glad I chose Ultralets.
They are so proactive and just get on with it (it's hard to find people like that!)
I was worried that building a portfolio was going to be too time consuming but these guys do the heavy lifting for you.
Dave and Spencer have been there for anything and everything we've needed, in person or on the phone.
As for the property sourcing service, I'd give it 10 stars if I could.... Read more
Landlord
8th Feb 2022 (3 years ago)
C Smith
Not known these guys long but having been introduced to Ultralets to help me buying, renting out and selling properties find they are the best local company I have dealt with and presently they are looking after several friends of mine who are hoping to get on to the property market or add properties to their portfolio's.
I find they truly understand the area, the marketing required and have the right people skills to not only support the property market but also to look after people like me.
Great Team
Thanks for you help Chris... Read more
Seller
22nd Dec 2021 (3 years ago)
K Qader
They are very helpful and supportive, highly recommend.... Read more
9th Dec 2021 (3 years ago)
S K
Exceptional customer service especially from Sophie, would 100% recommend Ultralets.... Read more
17th Nov 2021 (3 years ago)
K Kleopatra
we had problems with electricity and gas and while writing Spencer found himself in a few minutes solve the problem also in a few minutes we are very pleased and grateful ????... Read more
Tenant
28th Oct 2021 (3 years ago)
H Seddon
I have used Ultra Let’s for my first rental property, they arranged everything for me and had the property let out quickly. Excellent communication from the team and professional at all times, I highly recommended Ultra Lets to other landlords looking for a smooth, simple process.... Read more
Landlord
12th Oct 2021 (3 years ago)
M Stevenson
The team at ultralets do give their tenants on any update regarding repairs,the guys who have recently done repairs for me have been very friendly and polite... Read more
Tenant
29th Sep 2021 (3 years ago)
V Magson
I have been with Ultralets for 4 months now. Spencer and his team have been very friendly and professional, they always keep me up to date with my properties. I left everything for them to sort from photos, advertising and showing tenants round. I had tenants in my properties within a week.
I can not fault them at all, I would definitely recommend them. Professional company. Thanks Spencer.... Read more
Landlord
27th Aug 2021 (3 years ago)
A Ahmed
Nice and friendly people (Staff) I had a problem with my living room window handle was broken and I had to travel to Manchester, soon as I made a statement online the next day they sent their technician and fixed it.
Safe and protected ????.
Many thanks.... Read more
Tenant
4th Aug 2021 (3 years ago)
K Petursson
Professional and friendly service from A-Z.
Found tenants for my house quickly, and the whole process has been super smooth.
Highly recommended.... Read more
Landlord
15th Jul 2021 (3 years ago)
M B
Tina was amazing, so helpful throughout the full process from the initial viewing to collecting the keys. She kept us updated and explained the process. Could not recommend highly enough. Thank you for everything. Such a professional company... Read more
1st Apr 2021 (4 years ago)
S Paya
I highly recommend the services offered by Ultralet as they always go beyond the extra mile in supporting landlords and so develop long term strategic relationships with their clients from the outset.
Overall, the response rate to all my email requests to them has been brilliant and in fact I have been most impressed by their can-do attitude.... Read more
Landlord
25th Mar 2021 (4 years ago)
M Aslam

We have moved to Ultra Let's recently from another agent after having issues and we are extremely impressed with Spencer and his team who have not only helped with a smooth transfer but also are professional in all aspects of the process. Lettings are being regulated more by the government and its extremely important a letting agent understands and has systems in place to deal with the red tape we must all comply with.
On a personal note the switch was during an extremely sensitive time for us as a family but also whilst running my own business and the professionalism and efficiency and pro active speed of everything led to the portfolio not being an issue. I want to thank you all and look forward to a long term working relationship with Spencer and his professional team.
Definitely recommend Ultra Let's to landlords who want a professional effective letting agent who goes above and beyond and rents your property quick! As a family we have had our fair share of experiences with letting agents in Hull over the years and are comfortable with Ultra Let's as our family portfolio chosen letting agent.
Keep up the good work team.... Read more
Landlord
18th Mar 2021 (4 years ago)
D Taylor
Very pleased with service, specially as we moved during lock down 2020. Tina made sure everything went smoothly and quickly. Definitely recommend.... Read more
18th Mar 2021 (4 years ago)
L Dunn
I used Ultralets for my first rental property and they couldn't have made the process easier. Spencer and the team provide a friendly, responsive and professional service, answering any questions I had and helping me through the process of becoming a first time landlord.
Thank you for your help so far and look forward to building healthy portfolio with Ultralets!... Read more
Landlord
13th Feb 2021 (4 years ago)
A Ribaka
I called the first time to enquire about the flat which I found on Zoopla and the lady on the phone told me to go online and fill out a form for the property I am interested in, which I did. I mentioned that I have a cat in the form as I thought nothing of it as it did not mention that pets are not allowed in the Zoopla advert. I was later invited to the viewing by Sophie. After coming back home from the viewing and getting the application sorted with all the paper work I went on their website again to have one last look at the apartment before paying my holding deposit and on their website it said SORRY NO PETS ALLOWED. I did mention from day one that I have a cat, why invite people to viewings if you do not check your forms? I gave the agency a call and all I got was a sorry no other options or help. Very disappointed and very unprofessional.... Read more
11th Feb 2021 (4 years ago)
M Dewberry
Having rented a property out using ‘traditional estate agents’ for a while, I decided to try something different. Could not be more pleased with UltraLets; they bring the rental experience into the 21st century and offer a hassle-free, seamless, high quality experience for both tenants and landlords-Slick, affordable and efficient with excellent, responsive customer service attached. I will definitely continue to use them going forward and highly recommend them.... Read more
Landlord
10th Feb 2021 (4 years ago)
C Clothing
I’ve been involved with renting both residential and commercial space in Hull from Ultralets over the last 10 years. I have to say the team have always been a pleasure to deal with and the workmanship of their maintenance team has been excellent (I work in the building trade) Thank you for such a stress free renting experience. I no longer rent from them but to this day they still help me out with any tenancy related issues and are always happy to help.... Read more
Tenant
28th Jan 2021 (4 years ago)
L Glowinski
Writing this Review as Tenant Resourcer for it is company and without a blinking my eyes I can say few words: Profesionalism, Quality, Honesty and deffinitely worth of renting from them. Quality of their Properties are great. Properties are let after 1st viewing. Great problem solving, honest and solid. They are value people opinions and respect others. All properties are ready and prepared to viewings and living in high standards. Recommending them fully and honestly as working with them is my pleasure.
See you soon guys ????????
Lucas G... Read more
Tenant
27th Jan 2021 (4 years ago)
L Frielich
Ultralets Property Management have been a fantastic company to deal with. All staff members have been knowledgeable, polite and professional when dealing with me. They always respond promptly to any queries I have had and updated me on any ongoing issues there may have been with my properties.
I would like to specifically mention Jo Grainger and Alice Grainger who have recently been a terrific help in dealing with a difficult situation. Their professionalism and tenacity have resulted in a successful outcome for me. Thank you.
I have absolutely no reservations about recommending this Company.... Read more
Landlord
26th Jan 2021 (4 years ago)
M CRAVEN
Ultralets we're brilliant with us... Read more
22nd Jan 2021 (4 years ago)
N Lewis
Spencer Wood of Ultralets rescued us some ten years ago from a tricky situation with another agent. We had three properties in Hull at the time. Since then, Ultralets has helped us sell two of them and now manages the remaining letting for us. Spencer and Ultralets have always given us excellent, reliable and trustworthy service. Ultralets manages to get the necessary balance between tenant and landlord just right so that both parties can arrive at win-win arrangements.
Giles & Nikki Lewis.
20 January 2021... Read more
Landlord
20th Jan 2021 (4 years ago)
K Campbell
We use Ultralets to let and manage our local rental properties and have found them to be very good indeed. Very professional, quick to respond and very reasonable. Wouldn't hesitate to recommend them... Read more
Landlord
13th Jan 2021 (4 years ago)
T SOLTANIFARD
I found the company very reliable, professional, and friendly.
I am very happy with their services and recommend them to others.... Read more
12th Jan 2021 (4 years ago)
M Capes
Ultralets made renting my first property really simple and easy. They took care of everything for me and were really helpful throughout the full process. Sophie was great in helping to find a suitable tennant quickly and always really responsive with keeping me updated and answering any questions. I look forward to growing my portfolio with you in the future!... Read more
Landlord
12th Jan 2021 (4 years ago)
B Schneider

I have been a Landlord of Properties in Hull for more than 35 years, initially managing them myself, but a few years ago I moved out of the area, so let a local Agency take over the management, but I was not happy with their service, so I decided to try Ultralets, what a breath of fresh air this has been compared to my previous Agency. From my first meeting with Spencer I knew I would be in good hands, their service from the start has been both professional, & helpful, and their management techniques are up to the minute, such that that I no longer feel the need to come back to Hull as I used to do,to check up on the properties, I am more than happy to leave it to Ultralets to look after my interests, and feel reassured that they are working for me. since moving to them I have not had many vacant periods in the tenancies, unlike my previous agents
Jake on the Lettings team has been so helpful in sorting out some really difficult issues during the transfer, his knowledge of the property market in Hull is impressive, and Russ on the maintenance team sorts out all the problems without any hassle to me.
In short, I couldn't be happier that I made the Move, & I have even entrusted them with the sale of some of my investment properties & I look forward to a long association with Ultralets.
Barrie Schneider,... Read more
Landlord
11th Jan 2021 (4 years ago)
L Wiles
Ultralets have been professional from the start. I was impressed by their website and reviews. As a fairly novice landlord, I had a bad experience previous to registering with them. They’ve taken away all the stress; fantastic marketing and despite my property being for let over Christmas and the New Year period, it attracted a lot of interest and has now been let. I’d throughly recommend them - they’ve kept me informed all the way and given me up to date advice and answered my questions quickly and efficiently... Read more
Landlord
8th Jan 2021 (4 years ago)
H Barker
After some bad experiences with letting agencies, we was introduced to Spencer at Ultralets. Himself and his team go above and beyond with the whole process of renting our properties out, everything from initial viewing to photos, referencing etc where all 100%.
A very professional company with a very modern approach to the lettings industry, always happy to help with guidance looking at future lettings and projects.
We are very happy to use Ultralets and would highly recommend them.... Read more
Landlord
8th Jan 2021 (4 years ago)
G Hird
Excellent communication by all members of the team. Very responsive to issues and queries.... Read more
8th Jan 2021 (4 years ago)
T Davison
Spencer and the team have been extremely professional in handling the letting of our property. We have been expertly guided through the process and have received valuable advice and support to help make the process as easy as possible. Thanks to all the team.... Read more
Landlord
8th Jan 2021 (4 years ago)
P Reid
I have found Ultralets to be one of the best Managing Agents of my portfolio. They respond immediately to a call from me or tenant and every issue is dealt with promptly and to everyone’s satisfaction. Reasonably priced and with a clear estimate of every issue it’s clear they have a well run business. I have no hesitation in recommending them.... Read more
Landlord
22nd Dec 2020 (4 years ago)
W Taylor
It's not often a tenant sends a Xmas card to their landlord with a £20 gift included. Ultralets and the team must be doing something right! Very professional outfit, ethical, act promptly on maintenance requests, generally get properties rented quickly to good people, and very reasonable charges. Can't ask for more than this.... Read more
Landlord
9th Dec 2020 (4 years ago)
M Jakubczyk
I can't say more than Ultralets have ticked all the boxes for me. Service has always been professional yet importantly, friendly.
They have been always been responsive ,even when asked what must have been to them, seemed pretty basic matters. A great support to a novice landlord.... Read more
Landlord
2nd Dec 2020 (4 years ago)
A Duncan
My only regret is I didn’t use Ultralets earlier ,Spencer and his amazing team have taken all the stress out of letting our property .
They are so professional and efficient I would definitely recommend them... Read more
Landlord
2nd Dec 2020 (4 years ago)
R Boulding
The team at Ultralets worked so professionally when we decided to move our whole portfolio of properties over to Ultralets from our previous agents.
It was so seamless and looking back we should have done this sooner. There systems and processes make our lives as landlords so much easier. We now recommend them to all investors and landlords.
Great work thanks guys.... Read more
Landlord
1st Dec 2020 (4 years ago)
R miller
Ultralets successfully sourced a buyer to purchase my investment property in Hull. I received exceptional service with Spencer and Jake going above and beyond to ensure a challenging transaction was concluded successfully. My dealings with Ultralets were always a warm and supportive experience whilst being prompt, efficient and professional. I cannot recommend Ultralets highly enough.
Thank you Spencer and Jake.
Russell Miller... Read more
Seller
27th Nov 2020 (4 years ago)
D Moore
I used Ultralets service when I decided to rent out my property (my previous home). Due to me working miles away in Leeds. I found this business very professional from start to finish. I was very impressed from the start with the way the property was marketed. The superb video & photos of property showed it at its very best & soon attracted a very good response in record time. It was all handled really well by the hard working team. I'd especially like to say thank you to Spencer, Jake & Sophie for the very professional advertising, referencing and sifting through the many applicants to the matching of really good quality tenants in such a short space of time. I would definitely use Ultralets again in the future and recommend them to anyone looking to rent out their property... Read more
Landlord
21st Nov 2020 (4 years ago)
J Sol

So after three years of owning property in Hull, I've finally allowed a lettings agency to manage my portfolio.
Initially, this wasn't an easy decision as I've always been an active landlord (14 years and counting) that has managed to do everything in house however using Ultralets has been one of the best decisions that I've ever made, as it allows me to work on strategies and the fun side of the business.
So far, I've been really impressed with the guidance and support that I've received from Spencer, whether it's discussing future investments or working on my goals and objectives, he's always available and on hand. Top bloke.
Joanne and the Lettings Team have been excellent, they've provided me with in-depth support, advice and quick and clear communication. Every landlord needs an Ultralets as they are the BEST!
Seriously, all local landlords should consider using Ultralets, they are a game changer in Hull and ultimately will save you bags of time and money.
#numberone #established #thebest #personaltouch #theygotheextramile #notallaboutthemoney #ifyouknowyouknow... Read more
Landlord
3rd Nov 2020 (4 years ago)
L Green
I’ve used Ultralets for years after being let down by other letting company’s within the city. My go to when friends are asking to rent out their own properties... Read more
Landlord
3rd Nov 2020 (4 years ago)
T Wood
Ultralets have been fantastic in managing my properties, they keep me informed of any issues and nothing is too much trouble for them to sort out. I'd highly recommend them to anyone!... Read more
Landlord
13th Oct 2020 (4 years ago)
D Hordon
A great team to deal with from all aspects of property management and lettings. Jo Grainger is very knowledgeable in all aspects of the business especially compliance in relation to Gas and Electrical services. A pleasure to deal with across all the team... Read more
Landlord
22nd Sep 2020 (4 years ago)
N Fisher
Always prompt and efficient, spencer is a great guy and the team who support him are excellent... Read more
22nd Sep 2020 (4 years ago)
L Carrington
Always very helpful and efficient in managing my rental property.... Read more
Landlord
15th Sep 2020 (4 years ago)
G Binnington
After encountering a few issues attempting to let my property myself, I decided to call upon Spencer and his team at Ultralets to provide me with with a let only (tenant find) service. I must say the team at Ultralets take ‘over delivering’ to the next level!
Firstly, the team were unbelievably efficient in getting my property photographed AND listed with full description on the very same day as my phone call with Spencer, the managing director. My property was successfully let within a week, which is testament to the effectiveness of Ultralet’s impressive marketing.
Most importantly, I’m specifically grateful for the team, especially Jo, in going over and above their standard call of duty, by co-ordinating the completion of some required electrical work, ensuring all relevant standards were met in time for the tenant‘s move in date.... Read more
Landlord
14th Sep 2020 (4 years ago)
Laura
From day ultralets has been fantastic from viewing properties to moving in, i had an eletrical problem in tge property ultralets sorted straight away, the engineer Russ was very polite, understanding and took his time to make sure the issue was resolved, he also advised and tried to help on a separate issue, so glad i choose ultralets. Very pleased great service and great staff... Read more
Tenant
8th Sep 2020 (4 years ago)
T Ganderton
Ultralets were recommended to me, and they have justified that. The property was exceptionally well marketed, and they found me a good tenant within a couple of weeks. Spencer and the team have been really helpful throughout and always reply quickly to queries. Many thanks!... Read more
Landlord
31st Aug 2020 (4 years ago)
W Taylor
Great Quality service. Property Advertisements extremely high quality love the 3d tours. Attracted great response and had my rental property occupied very quickly with a wide choice of tenants before letting the property.
Ultralets provides a service second to none. Job creation and tracking software for monitoring issues raised by my tenants is excellent. I know what's outstanding and get automated reminders with slot booking dates function. The software is great but this is simply an addition to the core of the business and that, is a great team who are willing to respond quickly and effectively to solve both every day and long term issues.
What a great team.
Special thanks Sophie and Jake.
Thanks Ultralets... Read more
Landlord
20th Aug 2020 (4 years ago)
A Bouch
Great 5 star service , we are a property investment business based in Nottingham so a good couple of hours away which is difficult. Spencer and his team have made us consider buying more in the area . They look after our best interests . cover all repairs the way we would economically and always pay our rent on to usat the right time. Honest in tenant appraisal which is refreshing . I am sure with this service they will be taking more of the agency business in the Hull area. Just wish they had an office in Nottingham... Read more
Landlord
20th Aug 2020 (4 years ago)
S Collins
Top marks to Ultralets. I handed them the keys to my Buy to Let property three days before the Covid lock down. No businesses knew what to expect, virgin territory for everyone.
Ultralets got their remote systems up and running rapidly and found me a tenant within four weeks. Marketing, video tours, referencing, paperwork and move in all done by remote. Ultralets are proactive, adaptable and keen to please.
My points of contact have be Jo, Alice and Spencer all of which have been a pleasure to deal with.
I'm more than happy to recommend them to anyone thinking of doing business with them.
Simon... Read more
Landlord
27th Jun 2020 (4 years ago)
D Miholjek
When I was trying to rent a property for the first time, they did everything for me. I knew nothing. They explained everything and it was like we agreed. I live in the same property for a year and a half. They respond to every querry, always do their best to resolve an issue and their online report system is fabulous. Their engineers are fast and get the ob done fast. After a year in this property, I am thinking about buying a property. Since I never bought a property, I needed advice. Ultralets set up a meeting the same day! They gave me all the information and advice on buying a property. I was amazed how friendly and helpful they were. They are not my letting agency anymore. They are my friends! You cannot go wrong by choosing Ultralets!... Read more
Tenant
19th Jun 2020 (4 years ago)
A marshall
Fantastic from start to finish made moving easy from calling so quick after my enquires to booking a viewing and even when I had trouble with the new boiler they where so quick in getting this sorted!! Thank you for such a stress free move!! love my new home.
What a fantastic team
Again thank you ????... Read more
1st Apr 2020 (5 years ago)
S Cutsforth
I I can not praise Spencer and Alice enough for the professional way they are managing my properties.
After initially managing just two of my properties they impressed me enough, that I handed all my portfolio to Ultralets.
Thank you for a great service
Ken Cutsforth
I... Read more
Landlord
13th Mar 2020 (5 years ago)
H McCarlie
Amazing experience throughout, thoroughly recommend. Aimee Boden has made moving on my own feel so easy, she kept contact throughout and made me feel really comfortable. I had a few issues which were rectified in less than 1 working day. Overall every person I spoke to within the business has been so friendly and helpful!... Read more
Tenant
27th Jan 2020 (5 years ago)
A J
I’ve recently become a tenant under Ultralets, from viewing the property, to moving in and down to the fine details of questions I have, they’ve been amazing! Aimee has helped me so much and has been very attentive when it comes to me contacting her with a query, the entire process of moving has been stress free and smooth sailing and that hasn’t been the case for me in the past with other letting agents...
Brilliant company.
Brilliant staff.
Couldn’t ask for more??... Read more
Tenant
24th Dec 2019 (5 years ago)
P fewings

Having been away from the area of Hull for a number of years I needed help understanding which areas would be best to invest in. I rang around the local letting agents for advice but one person stood out and went above and beyond to help me. I frequently sent emails asking for Spencer’s advice on potential investment properties and each time he came back with a detailed reply outlining what I should consider and the estimated rent I could expect. His patience and experience helped me immensely and was crucial in helping me make the decision to purchase the properties I did.
Spencer’s team have also refurbed those properties too with Tom Howe doing a great job of project managing and dealing promptly with my many queries and requests for information and updates.
As with all projects we’ve had to navigate around a few unforeseen issues and tight timelines but Tom and the guys have always worked hard to deliver.
Honest and trustworthy are two words you don’t always associate with the property industry but they certainly apply to Spencer and his team and I’m looking forward to many years working with them.... Read more
Landlord
16th Dec 2019 (5 years ago)
J Hayton
Aimee has seen through out or moving into our new property and she has gone above all standards to get things done as quickly and smoothly as possible she is a credit to the company thank you Aimee... Read more
4th Dec 2019 (5 years ago)
D Lee
Aimee was absolutely fantastic from start to finish! Would definitely recommend her and Ultralets to everyone who’s thinking of renting. Very fast professional and efficient. Couldn’t of asked for anything more from her. She is an absolute asset to your company. It was like talking to a friend she is so warm and welcoming. Just what I needed as I’m new to the area.
I hope you see this Aimee, just wanted to say a massive thank you for being so understanding and patient with me at such a busy time.
Diana x... Read more
Tenant
2nd Dec 2019 (5 years ago)
C seddon
Very good service, Aimee always keeps me informed and quickly replies to any queries.... Read more
29th Nov 2019 (5 years ago)
M Carmichael
Very pleased with the service Ultralets provide. Always fast in responding to messages and getting back to you. All of the staff seem lovely but Aimee was amazing. Always made sure you was happy with the service and encouraged you to get in touch if they was anything you needed. I would definitely recommend Ultralets to anyone. Helped me and my partner find our first home with no hassle at all :) Thank you.... Read more
Buyer
26th Nov 2019 (5 years ago)
C Burns
I am very satisfied with the service I have received from Ultralets.
I am in the process of selling my property in Hull and I have had extensive dealings with Jake. I found him to be very helpful and knowledgeable.
I would have no hesitation in recomending Ultralets.
Cynthia Burns... Read more
Seller
16th Nov 2019 (5 years ago)
G Wilson
I have used Ultralets for several years now. they have been consistently professional friendly and helpful. I have dealt particularly with Spencer Wood and Jo Grainger, who have both always gone out of their way to offer a brilliant service.... Read more
12th Nov 2019 (5 years ago)
K Mitchell
Alice has been very helpful in the year which we have lived in our flat, always sorting any maintenance issues quickly... Read more
Tenant
12th Nov 2019 (5 years ago)
A mudoti
Great and easy move in experience, would definitely recommend.... Read more
Tenant
12th Nov 2019 (5 years ago)
A Rodwell
As a landlord who needs to let my former home in Hull, and lives 6 hours drive away I can say that Ultralets have been excellent at all aspects of managing the house; promptly finding reliable tenants, inventory checks and maintenance inspections, and organising any repairs with contractors as needed. Communication is prompt and clear, and there appears to be very good communication within the business - many thanks to Jo... Read more
Landlord
12th Nov 2019 (5 years ago)
P Callis
Excellent friendly service from Jake and Spencer. Keep up the good work.... Read more
12th Nov 2019 (5 years ago)
K Donaldson
An impressive and efficient level of service from Ultralets. Particular acclaim directed to Tom who has maintained timely communication and professionalism throughout.... Read more
12th Nov 2019 (5 years ago)
J Manning
The team at Ultralets are a pleasure to work with. In particular, Jake has done a great job managing the lettings for our properties in central Hull. And I think that our tenants are also happy to have the Ultralets team on hand to assist with their needs. I would recommend Ultralets to landlords and tenants alike.... Read more
Landlord
11th Nov 2019 (5 years ago)
D Cooke
I’ve been with ultralets for almost 2 years now and with the couple of times I’ve had to call them with a problem the staff couldn’t be more helpful. even one of the staff members Jo coming out of her way to help.
Would definitely recommend to anyone!... Read more
Tenant
11th Nov 2019 (5 years ago)
C Rangeley
Excellent service from start to present .Highly recommend Ultralets to manage any property.,commercial or residential .... Read more
Landlord
31st Oct 2019 (5 years ago)
R Torpey
Since renting my flat in May 2019 any problems or any queries I have had have been dealt with quickly and with minimum fuss. Have to give a special mention to Jo Grainger who has been fantastic and helped me with one issue above and beyond her actual job as a letting agent. Cannot recommend her highly enough. Morag... Read more
Tenant
23rd Oct 2019 (5 years ago)
J Norris
I am writing about my experience with Ultralets, I deal with Jake Astill, what a decent guy.
He showed us around the house (we were looking to rent). He was really polite, he was at the house early and he showed me about everywhere.
Unfortunately recently as it's gotten cold our radiators stopped working. I panicked because I've dealt with landlords and letting companies in the past and my complaints have fallen on deaf ears
I rang Jake, he apologized and the next day a plumber was around and had it all fixed for us. A great service and they are great with their customers.... Read more
Tenant
22nd Oct 2019 (5 years ago)
P f
Thanks to Tom and Alice for all your help in resolving our property issue.
Great service all round, would have no problems recommending to anyone.
Cheers Phill... Read more
18th Oct 2019 (5 years ago)
A T
I moved from London to Hull recently. Alice was dealing with me,trying to find a suitable property. She is lovely and helpful. Highly recommend the agency. :)... Read more
8th Oct 2019 (5 years ago)
D Noel
The service is extremely efficient and they are always on hand to help in an emmergency. My tenant had a crisis over the weekend and Spencer was right on hand to facilitate a resolution. Payments are made on time. In summary a reliable service.... Read more
Landlord
8th Oct 2019 (5 years ago)
P McKee
Ultralets have been prompt and helpful. Good service.... Read more
13th Sep 2019 (5 years ago)
R Bunting
Problems sorted good response... Read more
16th Aug 2019 (5 years ago)
S Cawley
I rent a commercial space from Ultralets. Always get a quick response when needed, very supportive and the staff are super friendly. The maintenance is spot on too. Quality work... Read more
Landlord
16th Jul 2019 (5 years ago)
S Musil
Very quick at getting back to me and an overall excellent service. Happily recommended them to other property owners.... Read more
30th Apr 2019 (6 years ago)
M mahrooqi
I have been living under one of Ultra Lets properties for the past two years and I have never experienced an inconvenience with them. Great people, great services.... Read more
Tenant
26th Apr 2019 (6 years ago)
J Burbiene
Best Agency in Hull.We used few agencies before and no one where that helpfull,easy going and have high standard like Ultra Lets!Staff extremely professional and the communication was excellent!Definitely I can recommend this Agency!
Best wishes!... Read more
24th Oct 2018 (6 years ago)
C Brooks
I have just received the Rolls Royce standard of service from Ultralets when I used their "find a tenant" option. - the team have delivered a comprehensive and professional service and their attention to detail has been outstanding, especially from JG. Many thanks to all the team and look forward to working with you again.... Read more
Landlord
12th Aug 2018 (6 years ago)
L Codd
The team at Ultra lets provide an excellent service. Compared to the previous lettings agent I was using they are a breath of fresh air. Easy to contact, very thorough and prompt. Highly recommended.... Read more
Landlord
30th May 2018 (7 years ago)
O Sembi
A really excellent service provided by all members of staff working from there.
They managed my property for over 5 years, with issues resolved effectively and helping me along the way with, especially as I'm based in Birmingham.
Never felt the need that I had to travel up to Hull.
Thank you once again team Ultralet... Read more
Landlord
12th Mar 2018 (7 years ago)
E Bailey
Queries answered quickly and kept up to date with any issues.... Read more
31st Jan 2018 (7 years ago)
S Fethon
I have dealt with Spencer for a number of years and always found him and his team to be professional, knowledgeable and reliable.
Spencer has provided me with advice on all aspects of lettings and currently manages my property portfolio. I would happily recommend Ultra Lets to any landlord or tenant.... Read more
Landlord
31st Jan 2018 (7 years ago)
K Bullock
I now have 2 properties managed by Ultralets, the whole process has been professional and hassle free with minimum downtime between tenants, highly recommended... Read more
Landlord
22nd Oct 2017 (7 years ago)
A M
They are always on the ball and get things sorted when I ask them to. The staff are very nice and friendly. They are also very dependable. I would recommend them. -Tom F.... Read more
5th Oct 2017 (7 years ago)
R Carlisle
does a very good job managing my properties and not expensive... Read more
Landlord
8th Aug 2017 (7 years ago)
C A
I asked Spencer and his team to let a house for me in East Hull after another agent failed after having the property for 90 days. Within 36 hours of getting the keys they had 3 viewings, the next morning to house was let!
What else can I say, don't bother looking somewhere else.... Read more
Landlord
1st Aug 2017 (7 years ago)
S Jackson
Very Helpful , Excellent Service , I would highly recommend Ultra Lets... Read more
12th Jun 2017 (8 years ago)
J Pharaoh
After a recommendation, I decided to use ultralets to manage and rent my property out. The team are experienced, dynamic and locally focussed, with them being able to find me a great tennant within the same week of handing the keys over.
With me now being out of the country, I've not had to worry about a thing. It's been a complete hands off experience.
Thanks Ultralets!... Read more
Landlord
25th May 2017 (8 years ago)
I Roriston
We have been trying to purchase investment property in Hull. With luck, one agent recommended Spencer of Ultra Lets when we enquired about letting agents. Spencer has and still is, devoting a huge amount of time in our quest. One bought and another to go so far.
We do not know Hull and without Spencer's guidance could well have invested in the wrong property in the wrong area. Any questions we have raised have been responded to very promptly and frankly. A thoroughly pleasant experience. Spencer also has some great contacts who have assisted in providing quotes for re-roofing, new pvc doors and internal furnishing and building works. What a package!... Read more
Buyer
3rd May 2017 (8 years ago)
S THOMPSON
AN EXCELLENT AGENCY. SO HELPFUL AND QUICK. CAN NOT PRAISE HIGHLY ENOUGH. THEY SORTED EVERYTHING OUT VERY QUICKLY WHICH MADE THE MOVE LESS STRESSFUL. THANK YOU AND WELL DONE... Read more
2nd May 2017 (8 years ago)
O Tom-Lawyer

I have been with Ultralet for almost 4 years now and can say that if you have any property in Hull and are looking for an agency to use,they are the right people.
Prior to using them,I was reluctant to use any agencies having heard horror stories of how some agencies behave .
However I am very glad to have come in contact with them as they have not only acted as barely agency over the years but have ttreated and looked over my property as if it were theirs.
There have been times for repairs and they have visited the property,sent several workmen to get the best quote and even when I check for myself .I still find out I am getting good value for myour money.
At one time when I did not have the funds and some majir works were needed to be done,this agency paid the money in the region of over a thousand pounds for the work to be done so tenants could move in at a set date and only began to collect the paybacks when the tenants began paying rent months later.
It is clear thst not many agencies will do this and I tell you that I highly recommend them .... Read more
Landlord
5th Apr 2017 (8 years ago)
P McDowell
I've worked with quite a few letting agents and I have to say spencer and the team have something extra - they are honest, professional and have the interests of their clients at heart. A great family run company that has taken away a lot of stress for me in letting my property in hull and I would thoroughly recommend them !... Read more
Landlord
2nd Apr 2017 (8 years ago)
D R
Friendly, professional and very efficient service. Queries are dealt with quickly. Very happy with their work.... Read more
22nd Mar 2017 (8 years ago)
L Dickinson
UltraLets have been managing one of my properties for nearly 3 years now and I have had no issues regarding their service.
They act quickly and promptly on any issues raised by the tennant and always conduct themselves in a professional manner.
I would highly recommend UltraLets to anybody wishing to rent out properties.... Read more
Landlord
20th Mar 2017 (8 years ago)
A Spindley
Good service, really go the extra mile, especially when it comes to sorting out problems! Used 3 different letting agents in recent years, Ultra Lets are far superior in every way possible. Highly recommended.... Read more
Tenant
19th Mar 2017 (8 years ago)
S Ormston
Hassle free arrangements to have my property listed and great communications about all aspects of rental since. Quick to get work organised when needed and kept informed throughout. Great service !... Read more
Landlord
16th Mar 2017 (8 years ago)
A Bateson
Very professional service always received. They have always identified and resolved any issues very effectively and efficiently. Would highly recommend.... Read more
16th Mar 2017 (8 years ago)
A Samuel
I have tried many managing agents in Hull. Ultra lets are by far the best and I have been very impressed by their service. I have been a client for several years now. They are always helpful, professional, responsive and efficient. Whether you are buying, selling or letting, I would not hesitate to recommended them highly. Keep up the great work!... Read more
15th Mar 2017 (8 years ago)
M abdul
I have worked with Spencer since Ultra Lets was established in 2009. Since then I have travelled up to Hull from my home in Surrey to meet with Spencer several times a year. I have found all of his advice to be genuine and useful not just when it comes to which properties to buy but also when decided what standard to refurbish our properties to. I have bought many properties which Ultra Lets are managing. We have typically purchased high yield investments with ‘high risk' tenants which can often be difficult to manage but the team deal with them very professionally. It’s good to know I can always pick up the phone a speak to someone reliable who is on the ground in Hull. Keep up the good work.... Read more
Landlord
15th Mar 2017 (8 years ago)
B Bracken
Amazing experience, Especially from a lady called Leanne she went above and beyond to get us what we wanted. This is an incredibly well pretend and professional company... Read more
14th Mar 2017 (8 years ago)
R Vieira
We had previously been with two separate agents managing our flats in Hull before we were recommended to Ultra Lets. Of our four flats we had two vacant requiring works , and two with tenants not paying rent. Ultra Lets collected the rent on one of flats immediately and removed a bad tenant from the other. They then used the rent from the first to refurb the other two and let them out within a month. I now have 3/4 flats tenanted producing an income and one flat undergoing refurbishment. Overall my business partner and I are delighted to have a quality agent overseeing our investments at last!... Read more
Landlord
13th Mar 2017 (8 years ago)
G Walker
Ultralets have managed my property for 18 months now, they provide an outstanding service and are very pleasent to deal with. I would highly recommend to any potential landlords or current landlords.... Read more
Landlord
13th Mar 2017 (8 years ago)
A Abbey
Ultra let's have dealt with letting's of my properties in a very professional and polite manor, with good communications at all times.
I would always recommend
Regards
Ashley Abbey... Read more
Landlord
13th Mar 2017 (8 years ago)
S Ireland
I've just started using ultra lets to manage my property. The advice given has been clear and realistic. I’m really looking forward to getting in to investing with them.... Read more
Landlord
22nd Feb 2017 (8 years ago)
S Ormston
Ultra Lets recently advertised and found me a tenant for a property in the Willerby area. The service was fast, efficient and very professional and I like that they don't charge for finding tenants.... Read more
Landlord
23rd Jun 2016 (8 years ago)
A Neal
I've been with Ultralets for 2 years, in this time I have had 2 lots of tenants in my property and both have been excellent. I believe this was achieved by Spencer and his team's due diligence when vetting tenants. On both occasions my property was empty for less than 1 month.
Keep up the good work!... Read more
Landlord
26th Feb 2016 (9 years ago)
S kamala
As a Landlord, I have always found Ultralets to be professional, transparent and uniquely able to balance the interests of both the landlord and the tenants. This is a source of constant reassurance. Any repairs are assessed objectively, handled promptly and of good value. A great team to do business with.... Read more
Landlord
15th Feb 2016 (9 years ago)
T Arnold
I have been a Landlord for ten years and worked very closely with Ultralets for over six of them. I have been more than delighted with the service that they have provided and would rate them as my top letting agent. Their service is consistently of a very high standard and their costs are also very reasonable. What I recognise the most about the relationship is that Ultralet are always a massive part of the solution to the issues that arise no matter the size or the complexity. I would have no hesitation in recommending the team. Great work - long may it continue.... Read more
Landlord
15th Feb 2016 (9 years ago)
D Wood
New office looks great and is a great experience for tenant and landlord
Staff are professional, friendly and positive
And the best bit for me - my properties are 95%+ let every month!!... Read more
Landlord
15th Feb 2016 (9 years ago)
O Hull
Ultra Lets are the most professional letting agent i have used, their attention to detail is second to none. Over the past 5 years our properties have rarely not been let. All repairs to our properties are taken care of in house. Check out the new office very modern and welcoming!... Read more
Landlord
15th Feb 2016 (9 years ago)