The process was long and I had to keep asking what was happening
During the viewing, we received no feedback until I called them.
No communication in between and no work done to try and sell the property.
The photos of the house were poor .... Read more
Seller
14th Nov 2024 (13 weeks ago)
Very good support so far with viewings etc.... Read more
Seller
26th Jun 2024 (7 mo. ago)
N Clacy
They've been brilliant in the selling of my Mum and Dad's bungalow. They're always helpful and friendly and nothing is too much trouble.... Read more
Seller
12th Apr 2024 (10 mo. ago)
R Cherry
never been here, you got it wrong this time, buck your ideas up.... Read more
1st Dec 2023 (1 year ago)
S Mozley
Great team!... Read more
10th Nov 2023 (1 year ago)
J Gray
Professional service in the office and from the gentleman who visited to value the property. Efficient and timely service. Thank you.... Read more
19th Jul 2022 (2 years ago)
Jon is a professional in his field, with a wealth of experience and knowledge that many other agents simply don’t have.... Read more
Seller
17th Mar 2022 (2 years ago)
L Bielby
Jon, was a pleasure to deal with. Nothing was too much trouble, very helpful, kept us informed all the way through the buying process. Would definitely recommend.... Read more
Buyer
15th Mar 2022 (2 years ago)
J Appleton
Good location, good window dispay info... Read more
13th Aug 2021 (3 years ago)
P Jackson
Jon did a great job, we sold for a good price and it didn’t cost us a fortune either. Thank you... Read more
Seller
1st Apr 2021 (3 years ago)
First class service. Jon went out of his way to be helpful. Would thoroughly recommend Grays.... Read more
Buyer
16th Mar 2021 (3 years ago)
M Abel
Grays have been great throughout with selling our house.
Jon in particular went above and beyond dealing with some pretty tricky people and situations.
He kept calm throughout when we lost it, and helped us guide through a successful sale of our house.
Would recommend every single time, cant fail them.... Read more
Seller
12th Mar 2021 (3 years ago)
P Dearing
Excellent service was provided by the team at Grays when selling our house. They handled all of the viewing on our behalf which really made the process of selling our house easy. Communication during the sales process was second to none. I have already recommended Grays to family and friends who are equally as happy.... Read more
Seller
1st Mar 2021 (3 years ago)
I can't recommend Grays Estate Agents enough. We put our house on the market just before the Global pandemic hit at the beginning of 2020. The team at Grays assisted us throughout lockdown keeping us informed at all times of the progress of our sale. The added service of Grays conducting all of the viewing on our property was a must for us.... Read more
Seller
1st Mar 2021 (3 years ago)
L Colly
I was immediately impressed when I first met John. He arrived promptly to market our property and I was struck by his professionalism and the way he presented himself. Such a smart man. His approach and demeanour were spot on. He kept us informed throughout and we very happily paid his bill at the end of the process. From start to finish it was about 12 weeks. I highly recommend Jon and this company.... Read more
Seller
6th Jan 2021 (4 years ago)
I decided to sell my rented property, and Grays sold it with the tenants in, within 6 weeks from start to finish. They handled the sale very professionally, and it was a pleasure to deal with them. I relied entirely on their advice, and they found a buyer immediately, and successfully.
They knew the house, as they had acted as an agent for me, and during all the time I have dealt with them, I have felt comfortable having them handle the property.... Read more
Seller
30th Jun 2020 (4 years ago)
An absolutely amazing Estate Agent. So pleased that we chose Grays. Jon was fabulous at dealing with some very difficult situations that were encountered.. long distance to name one and lockdown just to further complicate the matter but he didn’t let anything stop him from keeping everything going and updating regularly even when everything had to go on hold for a short time. We would without hesitation choose Grays again. 5* Estate Agent and highly recommend.... Read more
Seller
15th Jun 2020 (4 years ago)
A Thompson
Jamie and team were excellent throughout my transaction with them. They were professional and courteous at all times. I would highly recommend them.... Read more
29th May 2020 (4 years ago)
Jamie and team were excellent throughout my transaction with them. They were professional and courteous at all times. I would highly recommend them.... Read more
Buyer
29th May 2020 (4 years ago)
A Medlam
I would highly recommend Grays. Jamie was brilliant with helping us to buy our first house and helping us to understand the whole process. He always communicated with us during every step. Thank you so much... Read more
Buyer
17th May 2020 (4 years ago)
C noel
I bought my house through Grays and Co.
The service provided by john was first class.
We were kept informed throughout the whole process.
I have been a home owner for over 35 years and this has to be the best service an estate agent has ever provided us.
Many thanks again john for going above and beyond the call of duty for us.
Highly recommended.... Read more
Buyer
26th Mar 2020 (4 years ago)
Excellent service from Gray’s estate agents.
Kept me very well informed at all stages, was always available to talk to and kept the process moving quickly and easily. Have already recommended to people and will continue to do so.... Read more
Buyer
12th Mar 2020 (4 years ago)
G Davison
Amazing customer service, I couldn't have been happier with how simple Grays made my moving process. Would highly recommend, a very friendly and efficient team.... Read more
10th Mar 2020 (4 years ago)
P Media
Excellent service and friendly staff who are very helpful! Have great insights in this niche but also in the local area! Thank you!... Read more
10th Mar 2020 (4 years ago)
Mr Jamie Commish from Mulberry Residential sold my house in about two months (under offer). He kept me informed of the progress all the time. He also tried to help me prepare the documents when I was on holiday. The property had been empty during the process. To vlidate the house insurance, Mr Jamie Commish has kept looking after the property while I live hundreds of miles away. We even haven't met. Thanks for his effort that I can move on.... Read more
Seller
27th Oct 2019 (5 years ago)
Jamie is very approachable as well as extremely knowledgeable about the housing market. The company were so helpful meeting me at the property so l could take measurements.
I would highly recommend them!... Read more
Buyer
25th Oct 2019 (5 years ago)
R Hughes
Well informed... Read more
1st Jun 2019 (5 years ago)
C Gmail
Great people and Great company!... Read more
6th May 2019 (5 years ago)
K Rowe
Really fabulous customer service. Interested and caring Estate Agents. Would wholeheartedly recommend them after our dealings with them.... Read more
12th Mar 2019 (5 years ago)
M Parkinson
Great service during an awfully stressful time after someone further down the chain pulled out of a purchase last minute which is sadly far too common.
Worked extremely hard to get things up and running again for everyone involved and were successful. It would have been very easy to sit back and say that’s just how it is.
Special mention to Claire and Chris. Thanks... Read more
Buyer
6th Feb 2019 (6 years ago)
Jamie's enthusiasm to sell my property was commendable. Knowledge of the area and pricing was more than I hoped, communication was always good and I was updated on viewings every-time. I would have no hesitation to use Mulberry again.... Read more
Seller
16th Jan 2019 (6 years ago)
G anderson
Very professional team, easy to contact, they have expertise in all aspects of sales and the rental market... Read more
9th Jan 2019 (6 years ago)
We are overseas based Vendors. Jamie kept in regular contact with us and answered questions promptly despite the 12 hour time difference. We have not sold a property in the UK before so this was all 'new territory' for me and my family but Jamie assisted with the complexity of the transactions. We would recommend him and Mulberry to anyone wishing to use the service of an Agent.
Regards Graham and Marian... Read more
Seller
8th Jan 2019 (6 years ago)
I bought my first home with Mullbery and they have been nothing but helpful from start to finish. Nothing was to much trouble for Jamie, he helped with any quries I had and was always on hand to pop down when I needed viewings.
Can’t rate them enough!... Read more
Buyer
3rd Jan 2019 (6 years ago)
The purchase of the property was handled in a very professional, efficient manner. My wife and I would have no problems with using Jamie's services again (should the need arise!)... Read more
Buyer
3rd Jan 2019 (6 years ago)
M bielby
Jamie was extremely efficient throughout the process of the sale and kept us informed of all events in a timely and professional manner. Thank you.... Read more
Seller
24th Dec 2018 (6 years ago)
C baldwin
Having used Greys on two occasions recently I have been more than impressed with their professional, fair, supportive and consistent approach, making a stressful event much easier to manage.
They worked tirelessly to arrange viewings, and offered frequent and constructive feedback and communication, which has enabled a smooth process throughout.... Read more
17th Nov 2018 (6 years ago)
M harber
Despite a protracted process and limited information from the solicitors, Jamie always kept us advised of what was going on and in most cases he was the first to know the latest situation. Would highly recommend... Read more
19th Oct 2018 (6 years ago)
J Billinge
I sold my property with Mulberry and although there were problems with the sale along the way, Jamie was very patient and helpful. Nothing was too much trouble and the sale completed.... Read more
Seller
14th Oct 2018 (6 years ago)
K Vaughan
Jamie made the process of house buying from the viewing to completion very easy with no hastle at all. He was happy for me to view at different times of the day and was always contactable by either email or phone. Thank you very much Jamie.... Read more
Buyer
1st Oct 2018 (6 years ago)
Very friendly and flexible. Process took a long time due to sellers being abroad so he allowed us access to measure and bring in tradesmen. Would recommend... Read more
Buyer
7th Sep 2018 (6 years ago)
T lowery
Jamie is a very helpful from start to finish. Allways quick to respond by phone or email to keep me up to date on process of purchase. The move took longer than anticipated due to unforeseen circumstances in which time Jamie was supportive in providing information from solicitors.... Read more
Buyer
19th Jul 2018 (6 years ago)
M Lazenby
Jamie always tried to keep us in the loop during a difficult purchasing process. He was always available, and worked hard to make our purchase actually happen.... Read more
Buyer
14th Jul 2018 (6 years ago)
S Wardill
Good to deal with. We needed out of hours viewing times because of my work commitments and it was no problem, and this happened on 3 occasions. Polite and explanatory in all aspects.... Read more
3rd Jul 2018 (6 years ago)
S Dale
Excellent service from Grays Estate Agents from beginning to end of the sale of the property. We were kept informed at every stage & really felt confident that the process was being managed efficiently and with a great customer focus. Everyone was so friendly & helpful throughout. I would definitely recommend Grays for anyone looking to sell their property.... Read more
Seller
21st Mar 2018 (6 years ago)
A Ellis-Middleton
We had a very straight forward sale with the Grays, we initially discussed our intentions regarding the property as we were living in another city at the time. Grays dealt with every aspect of the sale, kept us informed with every step of the process as promised. We were treated with great respect by the team who were always available, knowledgable and up to date with progress. Excellent experience overall 10/10... Read more
Seller
15th Mar 2018 (6 years ago)
K Shaw
Easy, smooth sale, stress free thanks to Jayne.... Read more
Seller
4th Aug 2017 (7 years ago)