E Wickens
Julie from Wards Staplehurst has been so helpful and understanding throughout the whole process so far! Hopefully we will soon be in our dream home!... Read more
17th Oct 2025 (16 weeks ago)
E Streek
Julie from Wards staplehurst and Nick from Mortgage Matters have been great through the whole process of buying our first home, and made us feel comfortable to ask questions and not less important for being a first time buyer. Definitely recommend!... Read more
Buyer
29th Sep 2025 (19 weeks ago)
L Parker
We sold our property through Wards Staplehurst, completing earlier this month. Julie and Maddie were absolutely incredible. They found a buyer for our house very quickly (twice in fact, as our first sale ended up falling through). They gave us really good advice on pricing our property when it first went to market which I think was invaluable in getting a buyer quickly.
Their fees were fair and competitive and we never felt pressured to use the recommended solicitors or mortgage advisors.
They were always really easy to get hold of over the phone and dealt with any queries super quickly. As with most property transactions we ended up having a few surprises and stressful moments during the process. Julie and Maddie supported us through this with such care and patience and went above and beyond to meet our deadline for completion.
I would not hesitate in recommending them!... Read more
Seller
14th Aug 2025 (25 weeks ago)
R Stephens
Julie was invaluable in the process of purchasing my house. She offered continuous support, guidance and advice. Professional and personable at the same time, an absolute asset to the service... Read more
Buyer
4th Aug 2025 (6 mo. ago)
I Reekie
All of the Team at Wards Staplehurst have been great and worked hard to find us a buyer. Julie Topping in particular has excelled in closing any potential opportunities
Thank You Ian & Kay... Read more
Seller
24th Jul 2025 (6 mo. ago)
G May
Big thanks to Wards for finding us a buyer for home within 2 weeks. Great process and communication. Special thanks to Julie who was always so passionate and supportive throughout, she is part of a great team with Maddie and Luke. Would use again and recommend. Very glad we didn't go with an online only estate agent.... Read more
Seller
7th Jul 2025 (7 mo. ago)
J Brown
A massive Thank you to Julie and her team at Wards Staplehurst for making our house buying process so smooth and easy. They communicated everything quickly and efficiently and were always on hand with any questions we had.
Will definitely recommend the team to friends and family in the future.
Thank you again ????... Read more
Buyer
3rd Jul 2025 (7 mo. ago)
A Turtle
Great experience using wards Staplehurst. All the staff were amazing and cared about your wishes and did all they could to meet them. Special shout out to Julie who was there whenever we needed her to help and answer questions. Would deffo use again!!... Read more
11th Jun 2025 (7 mo. ago)
J Sutton
Very happy with all the information and guidance from Julie. Nothing is too much trouble regarding calls, emails and general questions regarding our purchase, all dealt with efficiently and swiftly. Thank you, John and Jane... Read more
Buyer
26th May 2025 (8 mo. ago)
J Doswell
Can’t rate Wards highly enough. We used them to both sell and buy a house. The service was excellent in all aspects of the process. Communication was excellent. Highly recommended.... Read more
Seller
4th May 2025 (9 mo. ago)
N milne
What can I say about the fabulous Chase. From our first meeting I instantly knew she was going to be the one to help me. Personable, knowledgeable and dam right lovely smiley person. Always efficient with replies to messages and phoning me to check in on how things were going without being a pest. After viewing a few properties I quickly decided the area of Staplehurst wasn't for me. What Chase did was help me get connected to the area I wanted to be in and was the liaison between myself and a new Wards branch (Tonbridge). She sent properties and set up viewings for me. I have now brought a property via the Tonbridge office and I am so grateful to Chase for helping me through this process. She is a wonderful asset to Wards. Likewise, if Chase isn't around, Maddie instantly responds on her behalf and is happy to help also. What a lovely team!... Read more
Buyer
4th Mar 2024 (1 year ago)
L Franks
Excellent service received from Chase, nothing was too much trouble for her in helping us search for our forever home even liaising with other Wards branches and agents on our behalf to book or amend viewings... Read more
21st Feb 2024 (1 year ago)
D Fox
Highly recommend Wards. Maddie and Chase have been extremely helpful, and patient with our difficult move. They stuck with us all the way through and we’re always at the end of the phone when we needed. Defiantly have gone above and beyond.... Read more
1st Dec 2023 (2 years ago)
C caa
The team at Wards have been amazing throughout my journey with them to sell my property. The girls are so friendly, Chase, Maddie & Jen do fantastic work and have always had a fantastic attitude and help me care for my property until it sells. Couldn't recommend them more!... Read more
Seller
26th Nov 2023 (2 years ago)
R Humpage
We were very happy with Chase and the team at Wards in Stapelhurst during the course of our purchase. Good communication and care was delivered throughout the process and we are very happy in our new home.... Read more
Buyer
23rd Nov 2023 (2 years ago)
N Baker
I have to compliment Caleb. As he left me the perfect voicemail I have listened to since I have been selling my property. He was personal went out of his way to bring to my attention a new property he felt sure that I would like. Awesome Caleb you are exactly the estate agent I want to be talking to. Shame your area is just too far out for me. Chase you have new amazing too thank you for helping me.... Read more
Seller
23rd Nov 2023 (2 years ago)
H Flann
The girls at Wards Staplehurst couldn’t have been more helpful. Jen was lovely from the valuation through to the end and they were all professional and honest, which was hugely appreciated. Maddie and Chase were really great at coming back to us and communicating any updates. We can see how much hard work they did given the situation with the market at the moment and we would definitely use them again.... Read more
18th Jul 2023 (2 years ago)
Robert
Ho hum, suppos we ought to be pleased that they sold a property for us. Experience of Wards in Staplehurst confirmed the stereotype of Estate Agents who end up being something of a parasite on the whole property selling/buyed process. A shame as pleasant enough on the surface.... Read more
Seller
4th Jul 2023 (2 years ago)
Amazing staff! Seriously... Read more
Seller
27th Mar 2023 (2 years ago)
S Ali

I had just received orders from the family court to sell my marital home. My ex wife and children still resided in the property however it was agreed by all parties that is was for the best.
I made appointments with 3 local estate agents.
Jennifer Geoghegan-senior branch manager of Wards of Kent in Staplehurst was the first to respond to my email and visit me at my parents home.
She visited before the other estate agents even responded to my enquiry for sale of my property.
I decided within the first 5 minutes of meeting Jennifer that I would use her service.
It was for the smallest but most poignant reasons. She had a smile on her face as she spoke, she didn't push any ulterior motives other than understanding my situation. Any fears or concerns that I had, as to how to get this done was smoothed away by Jennifer during our meeting.
From that point on she was a constant source of encouragement for me.
If she wasn't available in the office her colleague Maddie Farmer responded immediately or after liaising with Jennifer. Everyone was on the same page.
Then finally received an offer on the property. Had initial worries and hiccups caused by my ex wife which again Jennifer was on hand to assist with.
Once we got to the stage of transferring the deeds, Jane Baker another star, working with Wards, sale progression manager, literally was grabbing the bulls by the horn and updating me with enquiries from the buyer, keeping up to date with the conveyancing team and finally we got our completion date. These ladies dragged the situation kicking and screaming until the job was done. Oh did I forget to mention as I live abroad with the time difference and office hours, resource it didn't phase them.
Thank you so much. The fact that this is a team spearheaded by ladies doesn't surprise me. Thank you ever so much.... Read more
Seller
19th Oct 2022 (3 years ago)
T B
The team made buying our first home a breeze from start to finish. All of our questions were answered quickly and fully and the same helpful and friendly attitude was maintained throughout the whole journey. Would 100% recommend the Staplehurst branch, especially the lovely Katie!... Read more
Buyer
24th May 2021 (4 years ago)
D 768

A huge thank you to Jen, James and the team at Wards in Staplehurst!
Jen handled the sale of our house after we had been very underwhelmed with Purple Bricks who had previously been handling our sale. The difference between Wards and Purple Bricks was like night and day, Jen was very informative, knowledgable and clearly good at what she does, she came round and after looking around the house, offered us a very competitive fee to handle our sale, even going so far as to offer a discount to make up for the fees already paid to Purple Bricks, she was clearly confident in her teams ability to provide 1st class service, and as it turned out she was right! Wards were attentive from the outset, and successfully matched our house to existing buyers who were looking for properties like ours in the same location. During the latter part of the sale we had a couple of hiccups in the chain, and it was good to know that Jen and James were on the phone chasing up the outstanding queries every step of the way on our behalf. We have recently completed and the move went well, none of this would have been possible without Jen, James and the whole team at Wards, we really can't thank them enough, and to anyone looking to sell a property in Staplehurst we can't recommend Wards highly enough!... Read more
Seller
3rd Mar 2021 (4 years ago)
S Bear
Wards Estate Argents in Staplehurst made a long time dream come true. James, Jo & Jennifer were extremely helpful, flexible and accommodating. They answered our queries promptly and effectively, supported pre-purchase visits to the new house and made the process smooth. We felt supported throughout the journey and would highly recommend them to anyone needing an estate agents services. We cant thank you enough. Mark :)... Read more
Buyer
5th Feb 2021 (5 years ago)
Jonathan
Big thanks to James, Jennifer and Jo at Wards Staplehurst for their friendly, helpful and thoroughly professional service from start to finish. It was an absolutely pleasure buying through them and I recommend them to all. We even got a brilliant welcome pack when we picked up the keys!... Read more
Buyer
5th Feb 2021 (5 years ago)
K Underdown
We decided to go with wards after viewing a house with James, who put us in touch with Jen and got us on the market. The whole process was really calm and no pressure, really friendly and professional service from start to finish. We had a buyer at a fantastic price within a few weeks and the whole process was stress free. I would highly recommend the team at Staplehurst. Great job ????... Read more
Seller
1st Feb 2021 (5 years ago)
P Savill
A big thank you to Jen and James who were able to find us a buyer within
two weeks of us putting our property on with Wards. Moreover, they diligently followed up with our buyer to ensure that it went to successful completion in spite of various hiccups along the way within a chain. I am very grateful for their professionalism and patience, and in particular for keeping me up to date at all times in the process.... Read more
Seller
14th Jan 2021 (5 years ago)
F budd
Wards Estate Agents - Staplehurst Branch - Jennifer Geoghegen (manager)
Having entered the market with Wards in May 2020 with lockdown well underway, we were expecting a slow time marketing our house. However, Jennifer quickly got our details published and we were very pleased with her professional, unflappable attitude towards our sale. Despite the Covid restrictions, the whole team at Wards helped to provide regular, suitable viewings of our home throughout the summer, culminating in an offer to buy during autumn.
I would like to offer our thanks to all the staff at the Staplehurst branch. We were very satisfied with Wards and their positive attitude towards our sale. We would confidently engage them again in the future.... Read more
Seller
29th Dec 2020 (5 years ago)
S Kavanagh
Jen, James and Jen at Wards Staplehurst have been amazing. We changed agents and they have delivered on everything they said - an order within 3 viewings and an impressive proactive approach to getting us over the line on a painful few days trying to exchange. I cannot recommend them highly enough. Thank you!... Read more
Seller
10th Dec 2020 (5 years ago)
H Cook
I was one the those who had begun to think, why bother with estate agents? However, Jennifer and the team at Wards have proved their worth. Most of the viewings we got, in a tricky market, were generated by her and not simply from Rightmove inquiries. She went the extra mile to get us an offer at a good price and was always available to talk through how things were going and next steps. Jen’s enthusiasm and professionalism may change your view of estate agents too!... Read more
Seller
1st May 2020 (5 years ago)
Wards of Staplehurst are compulsive liars, they give you a high valuation after no viewings or viewings from team members they say you need to lower the asking price and you do this but have no more viewing, after 6 months i decided to leave part company! i will be using kph or purple bricks I've spoken to a lot of people who say the same about wards and they have had there property on the market coming on for a year with them and decided to change estate agents... Read more
Seller
8th Apr 2020 (5 years ago)
M Gaming
James found us the most perfect house. All the staff at Wards have been fantastic and really helpful - would definitely recommend.... Read more
Buyer
2nd Mar 2020 (5 years ago)
A Quaglia
Stuart and his team are professional, friendly and very efficient. I wouldn't use anyone else to sell my home.... Read more
Seller
9th Apr 2019 (6 years ago)
J Thorne
A friendly & professional team, great customer service too!... Read more
8th Apr 2019 (6 years ago)