We received a 5 star service from the John, Vicky and Andrea at Tonbridge. Most importantly they made our move happen, but more to the point they went the extra mile. They recognised that we really wanted just this house, and despite problems they stuck with us, juggling competing demands and difficulties until it all came together. Seriously good service!
Staff are professional, they communicate well, and arranged a good caliber of viewers. They achieved our asking price within a short space of time and I would definitely use them again
This is the second time I have used James H at Bracketts Tonbridge, the first time for a purchase and recently for a sale..James offered huge assistance and often after hours to help complete a tricky sale. He was backed up by Janice who kept me informed every step of the way and placed just the right amount of pressure on all parties to complete in a tricky situation. I highly recommend the team at Bracketts, professional, knowledgeable, experienced and seemingly un-flappable. 5 star *****
Do seem to dramatically overvalue property. Have just taken on 68 Whitefriars Wharf, Tonbridge & there is 3+ months of noisy and disruptive building work due to take place around September right outside this property. 60 days notice of this is imminent however it is well known about by the owner as sales have been terminated due to the impending severe disruption. It was also discussed at the last AGM in September last year. Brackets has not mentioned this in the details relating to the property and I have asked them to include them this morning. I was well on the way to purchasing this property with another agent & it was never disclosed to me. Hopefully Brackets will be more honest about the details than the previous agent, I can see no evidence so far however! I paid hundreds in solicitors & search fees before I came across the details by chance myself. The Management Agent for Whitefriars Wharf is actually very good and knows all the details, Deborah is a good contact to speak to. Buying property is an expensive and disruptive process, to not have 3 plus months of imminent pneumatic drills, noise and dust right outside your window disclosed and the loss of your parking space for that time is unacceptable in my view. Good luck if you are considering this property.
I approached RJ to sell my property in a 6 week period having been disappointed with the performance of a previous agent. That was achieved, and the following months taken to conclude the transaction were simply the frustrating nature of a chain. I can honestly say that Robinson Jackson are streets ahead of the pack in terms of professionalism, character and their friendly approach to doing business. There have been numerous difficult things to deal with along the way and on every occasion RJ have been willing to advise and understand the challenges faced and have provided me with a confidence in their ability to mange the situation. This has brought the sale of my property to a successful conclusion.
I have every intention to recommend your services to any friends and colleagues.
A genuine heartfelt thanks to you all and good luck in becoming the towns No.1 performing agent.