William Thomas Estate Agents - Bromley Cross

Bolton

Alexandra West - Bolton

Belvoir - Bolton

Claves

Claves - Bolton

The Purple Property Shop

Whittakers Estate Agents - Bolton

Excellent customer service levels - particular mention for Mike who went above and beyond any reasonable expectations.

Friendly,helpful,knowledgeable and very glamorous staff.

Massive thank you to Steve and the rest of the team at William Thomas for the professional service they showed for the sale of my house. They kept me up to date through out the process which was a smooth experience, i would highly recommend William Thomas Estates.

Having recently purchased and sold a house through William Thomas, I couldn’t recommend this great company enough. They (Steven) understand the local market, consult on pricing and manage your expectation well whilst selling your home, they also advise on offers made to ensure you consider all aspects of the offer, asking buyers the right questions and obtaining the right information from them. I didn’t have to worry about anything as I know it was all taken care of.

We then purchased a house through them at the same time and although the local market is a little crazy at the moment once our offer was accepted , it remained that way! We were bought up to speed with the chain and everything was managed to get things over the line as quickly as possible. There were no real hiccups and even with covid seeming to make everyone’s life more difficult, things were made as stress free as possible.

A special shout out to Janet in the office who tirelessly works to ensure solicitors are doing what they should be - no small task as anyone knows who has bought or sold a house. She regularly called to catch up to make sure we stayed informed about everything. She is an absolute gem and an asset to WT!

Thank you all involved. We don’t intend to do it all again any time soon, but if we do, we know where to come.

Just now spoken to an incredibly rude woman in the agents. Slammed the door on a perfectly ordinary question of "is the property still available". Horrendous woman

I recently used WT to rent an apartment for just over a year. Everything was great. Highly recommended.

Rented an apartment for six years, they are a brilliant letting agent I was sad to move out. Mike was spot on, highly recommended.

Has the feel of a family run business. Nothing too much trouble and everything done with a smile  and properly. Highly recommend.

The team were excellent. They managed to find a buyer in days and worked brilliantly with our solicitors to get the matter completed. The whole process took 6 weeks from start to completion. The staff kept us informed without overburdening us and couldn't have been more helpful if they tried. I would thoroughly recommend them as a first class firm of estate agents.

Having made a great offer on a house after two viewings, which was accepted, family over moon etc. William Thomas Estate agents after receiving another offer two days later(slightly more) decided to drop us without discussion. Very poor company.

If I rated William Thomas 11/10 it’d be a fair score. 

My house went live on the web 24 hours after the pictures were taken, within an hour my first viewing was arranged who after 4 offers purchased my property. 

Steven & Warren attended the initial consultation, the pictures and write up was so professionally taken care of. 
Janet & Judith took over the admin from the office, their personal service and TLC throughout has been brilliant. 

The entire process offered by the team was second to none, we were kept informed of proceedings throughout, everything confirmed and followed up with emails with both the sale of ours, and purchase of our new property, the team at William Thomas happily carried out all the professional liasing with my solicitor at Farleys. 

As you can probably guess I’d have no hesitation in recommending William Thomas Estate Agents.  

Thank you so much for an awesome service.

I've dealt with this company for the past 6 months going through the process of buying our first home. They made a stressful time a lot better, they went above and beyond and helped us when they didn't need to. Highly recommended!!

Excellent service from William Thomas. All members of the team were knowledgeable, helpful and supportive throughout the sales process. I would thoroughly recommend them for their professional service.Thank you again.

Excellent service from everybody in the team. Everyone i dealt with was very helpful and provided a very Professional service. I would have no hesitation in recommending the company to anyone. Thanks Once again.

Fantastic service from start to finish.
We fully appreciate the high level of commitment given by the William Thomas team.
Warren, Stephen, Janet, everybody, all kept us in the loop of where the sale was upto from numerous viewings through to sale agreement.
It's always a stressful time but the team made life so much easier.
Keep up the service you do and I can only recommend you.

Recently acted as agents for the sale of our house and purchase of another. Timely communication, excellent sales photos and property particulars. Very happy with how everything went and the service from William Thomas. Would recommend.

Excellent service from start to finish, handled everything during the selling of my house including dealing with any problems I encountered , thank you very much

Outstanding service. Warren and his team have recently handled the sale of my late fathers house. From start to finish they have been professional, prompt and polite. I would recommend them without reservation based on my experience

Our experience with William Thomas has been excellent. Throughout the process they have been helpful and professional, with great communication from all members of the team we dealt with.  I would highly recommend William Thomas as an Estate Agent!

Mike is absolutely amazing. He has helped us out so many times over the years and is really friendly and approachable. I can’t recommend William Thomas highly enough.

Just moved back to Bolton after 10 years being away so getting the right house was a big deal for us. I have to say that service William Thomas provided was absolutely fantastic from start to finish. It's fair to say they went above & beyond what you'd normally expect. We had more then a few bumps in the road and the move was in doubt a couple of times but Steven & Jan's professionalism was outstanding all the way through. It never once felt like had taken their eye off the ball and were an absolute credit to deal with every step of the way, nothing ever felt like too much trouble. We can't thank them enough for their service and I would recommend William Thomas to anyone who is looking to put their house up. Thank you so much and in particular thank you to Steven & Jan your service was amazing. Neil & Sarah Hart

Wonderful service from start to finish we sold and bought through William Thomas and all the staff have been so helpful and friendly, thanks again x

Just moved in to my new home and am very happy. My thanks go to Warren and the team at William Thomas who were very helpful and professional throughout. From the initial viewing, to negotiating the right deal for both parties and through to completion and collecting the keys on move day their service was excellent. I would have no hesitation in recommending them and will certainly be in touch with them to discuss the sale of my old house once it is ready for sale.

We have now used William Thomas on several occasions and we have always been pleased with their proactive and friendly approach. We would happily use them again in the future.

Just completed on buying my first home! Everything from viewing houses to getting the keys yesterday went smoothly! I was kept informed continually throughout from Janet. All my emails were answered quickly and my calls returned. This is a big thing for me as too many times I, as the customer have had to do all the chasing! 
We are in love with our house! 

Thanks to all at William Thomas. Would definitely recommend 

Thanks 

Lyndsey

My family and I have used William Thomas for a number of house sales and purchases. The whole team are excellent going the extra mile to provide an excellent service without being too intrusive or pushy. For example a house we were interested in came up on the market some time ago and was then removed but WT contacted the vendor. I moved into a property that needed significant unexpected repairs and Stephen suggested some possible trades people. All the staff are a delight to deal with and very reliable
Many thanks for your help

Our house sold within days with William Thomas having previously been on with a different estate agent.  The marketing description was spot on, as were the photos.  The admin staff were always helpful and friendly, and very good at keeping us informed throughout the process after the offer had been accepted.  Warren is a very genuine guy.  Highly recommended.

Excellent estate agents. Great customer service. Quick sale and marketed our property well.

We recently sold our property with William Thomas and was impressed with the excellent service we received. Great communication, was kept informed every step of the way, a real professional service.

Janet and the team at William Thomas provided a service that was second to none when buying our home from them. Any questions I had were answered in a professional and friendly manner and any problems that arose were handled in an extremely timely manner. The whole team at the agency made the process of buying our first home a fast and friendly process, I cannot recommend them enough.

Excellent service from everyone at William Thomas. We have previously sold two houses with William Thomas and have just bought a property through them. Very helpful and kept us up to date.

Helpful and patient through our experience of being first time buyers. Good communication and very professional. Would highly recommend!

The service we received from William Thomas was exceptional and in particular the making of a professional video of the the house which attracted over 350 hits on the website. Additionally the office staff offer friendly advice and support whenever it is needed. Thanks Phil & Ann

We have bought and sold a house through William Thomas and I can't rate their service highly enough.  The agent Steven was efficient, knowledgeable and extremely courteous. The whole team are contactable, helpful and dedicated to provide a high quality service.  I would have no reservations in using them again for future sales/purchases.

I have sold two houses through Steven at William Thomas. On both occasions excellent professional service. Good understanding of the local housing market, sold both houses within a few days. Fantastic friendly service, nothing to difficult to do and had regular contact throughout the sale. I would recommend William Thomas to anyone looking to sell.

Ste and his team provided excellent service and a very professional approach when selling two of our properties. Ste provided pragmatic advice on the pricing and marketing; which resulted in both properties selling very quickly. A highly effective, efficient and personable team who were a pleasure to deal with.

We put our house up with Warren and his team, they sold it within 4 hours of it going for
sale, it was a pleasure dealing William Thomas.
A special thanks to Janet for all your hard work.

Thanks again

Great service with regular feedback throughout the sale.  Great job and would use them again.

In twenty years renting, I have never had a worse or unprofessional experience than using William Thomas to find and rent a property.They use landlords they know to be disreputable and will lie on their behalf to find them tennants and to keep the landlords using their service.  I would advise you to give them a wide berth in any capacity.
[edit] The reply from William Thomas is deliberately misleading as that was nowhere near the limit of their involvement in our rental and subsequent disagreements with the landlord. Pretending to be a fair arbitrator, writing letters to court that were at best incorrect and unprofessional, potential collusion with the landlord to defraud, admission of lying to prospective new tennants to re-rent the property...

In twenty years renting, I have never had a worse or unprofessional experience than using William Thomas to find and rent a property. I would advise you to give them a wide berth in any capacity.

DO NOT USE THESE. STAY AWAY. Screwed me out of money when I rented from them

Just moved. The William Thomas team have been fantastic, organised, especially helping to sort issues out. You must be crazy to go anywhere else!

An excellent service provided by all from start to finish.  Thanks to Steven and the team.

First class service.We were kept informed at every stage of the selling process.
Thank you

We are delighted to have used William Thomas for our House Sale..the team is a five star plus ..Warren Janet and Judith could not do enough, professional service, we would highly recommend to anyone who is looking to sell..we would use again if we moved again...a special thank you to Janet for being at the end of the phone throughout the process..a massive Thank you to all...??

Fantastic set of people, sold 2 houses throughWilliam Thomas and have no regrets in using them, easy to get along with, communications very good, Steven gave us some excellent guidance on pricing, would recommend anyone to use them

Friendly, knowledgeable and professional. I cannot rate this service highly enough.

Very friendly and detailed  service.  Willam thomas took over a mess that was left with 2 previous estate agents and surpassed all expectations. Highly recommend!

Excellent service from a very professional team. Nothing was ever too much trouble. I would definitely recommend.

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William Thomas Estate Agents - Bromley Cross

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