Chappell & Matthews Estate Agents

4.7

1,208 reviews

Branches 2
Properties for sale 82
Average time to sale 17 weeks

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About Chappell & Matthews

Chappell & Matthews have 2 branches and they mainly list properties in BS8 and BS1. Over the last six months, they've listed 82 properties, with an average time to sale of 17 weeks.

Chappell & Matthews fees

Estate Agent fees vary depending on the area and the level of service offered. In the areas Chappell & Matthews operate, the average fee (charged by all agents) is 1.19%.

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Top performing Chappell & Matthews branches

Latest reviews for Chappell & Matthews

Chappell & Matthews
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Bristol Harbourside

L Abraham

finn was an amazing negotiator and super friendly. he helped answer all my questions and i would recommend their services.... Read more

21st Jul 2026 (12 days ago)

Chappell & Matthews
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Bristol

M Swain

will was amazing :]... Read more

17th Jul 2026 (16 days ago)

Chappell & Matthews
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Bristol Harbourside

O Wright

Bad customer service. High employee turnover has led to poor organization. We asked for a simple procedure but it has taken them 4 months to initiate. They have repeatedly promised to follow up but never did.... Read more

10th Jul 2026 (23 days ago)

Chappell & Matthews
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Bristol

S Utting

Will was attentive & helpful. Would recommend!... Read more

6th Jul 2026 (27 days ago)

Chappell & Matthews
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Bristol Harbourside

N noushad

I had the worst renting experience of my life with this agency. I honestly feel this agency needs to go down if this is the kind of service they provide to everyone. I am an overseas student and quite new to the country but havent experienced this kind of treatment from anyone, I have always been approached with respect and concern in this country and the experience with this agency turned everything around. I wouldn’t want to comment on anything, but every step of the process was a pain and mismanaged. The worst happened towards the end of the tenancy where we were shoved with a heating bill of 4 grand for the past year. It was clearly stated in the email communications preceding the agreement that all heating bills would be taken care of. And even when we informed that the valves of heaters were malfunctioning, they never paid heed to it. The most terrible part was the way Chloe treated us when we tried to enquire about what the misunderstanding was about, absolute cold behaviour and most often just hanging up without any response. Being an institution providing a service I do not believe this is what their moto is supposed to be. Followed by the whole ordeal of sending emails to their complaints department, the ombudsman and a ton of paperwork. The worst thing to have happened to me amidst the already troublesome journey of being an immigrant. I hope if you are reading this, please dont go for this agency, there are way better ones with kinder hearts in the city.... Read more

6th Jul 2026 (27 days ago)

Chappell & Matthews
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Bristol

G Cartwright

Throughout the process of securing a rental the staff have been wonderful especially Debra. They are lovely and friendly and help you with the process as a whole.... Read more

18th Jun 2026 (6 weeks ago)

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