Very aggressive, unclear untruthful and unprofessional. Firstly Anji failed to turn up to a viewing. Then tried to make out that I hadn't been in contact with her regarding an offer after speaking the previous day. I was then told that once I provided the following documents the property would be off the market and secured by myself. I provided the documents the next day as I was told I had 24 hours to do it?!. Once I provided this it wasn't taken off the market, they failed to make contact with our conveyenser or get back to me. I called to find out what the hold up was from their end a few days later, I was greeted with hostility. Anji said "I don't need to deal with this" said we hadn't provided something that hadn't even been requested. They tried to make out we were holding up the sale. Told us at 1800 that we needed to provide the documentation by the next day. Once we provided it we were then told that they had just put forward another offer to the vendor. A very poor experience, would not recommend and will not be using again.
28 weeks ago