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A property was listed for rent on the morning of Tuesday 01/09/2026.<br><br>We rang the same morning as soon as senate opened to book a viewing and was told that we were the first to enquire and they would be in touch tomorrow (02/09/2026) as they had only just listed it and that the lady who will be managing the viewings for it is off today.<br><br>Didn’t receive any calls or anything the next day (02/09/2026) as advised, so following day decided to call on the morning (03/09/2026) and said to them we havent been contacted.<br><br>Different lady answered from the initial call, assume this is the lady who is managing the viewings, told us it was fully booked out for viewings and that it was tough luck. She had a terrible attitude towards us on the phone about it too, as though we were making it up!<br><br>Crazy! Absolutely disgusting! We were first in on that listing. We think it’s because we told them we have a young child on the initial call. They can’t discriminate so they accidentally forget you. Don’t use this company, will be looking into further options of complaint with official bodies with how this was handled also.<br><br>Addition to this review -<br><br>What’s even funnier now is that this property is today 03/09/2026 showing as let agreed now.<br><br>Though the supposed viewings that were fully booked are supposed to take place on Saturday 05/09/2026.<br><br>So how is let agreed? How have the relevant checks been made with the tenants of whom it is agreed with in less than one day from listing, and without even doing a viewing yet either?<br><br>Screenshots and timestamps all taken, can’t wait to to take these questionable practices to the ombudsman.... Read more
3rd Sep 2026 (16 days ago)