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- Hurfords
Hurfords Estate Agents
4.6
114 reviews
- Branches 3
- Properties for sale 130
- Average time to sale 24 weeks
About Hurfords
Hurfords have 3 branches and they mainly list properties in PE9, LE15 and PE5. Over the last six months, they've listed 130 properties, with an average time to sale of 24 weeks.
Hurfords fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Hurfords operate, the average fee (charged by all agents) is 1.47%.
Get a quote for selling your property.Top performing Hurfords branches
Latest reviews for Hurfords
A Francu
1
Extremely disappointing experience with Hurfords Castor throughout my purchase process.
What should have been a straightforward communication chain turned into months of chasing, repeated follow-ups and broken promises of “we’ll call you back” that rarely materialised.
The most frustrating part has not even been the complexity of the transaction itself, but the complete lack of ownership and urgency despite the fact that my mortgage expiry date was clearly communicated multiple times.
I repeatedly found myself having to:
chase updates that were promised but never provided
follow up multiple times on simple requests
contact the office to find out who was even covering the file when the assigned agent was unavailable
ask several times for communications to simply be forwarded to the seller
At this stage of the transaction, with only days remaining before mortgage expiry, I still found myself struggling to get basic callbacks and confirmations.
Reading other reviews, I can unfortunately see that many people appear to have experienced very similar issues around communication and follow-through.
Buying a property is stressful enough without clients having to constantly manage the estate agency themselves just to keep momentum on the transaction.
I have attached asked the director to intervene at the end of January 2026. It is now May and I still haven't got any replies, nor witnessed any improvements in their client service.
5th Jun 2026 (14 days ago)
J (oBlivic)
5
Did a few viewings through Liza, she was super friendly but professional, and knew a lot about the houses we saw, very helpful.
28th May 2026 (22 days ago)
V Gupta
1
My experience with Hurfords was plagued by delays, poor communication, and empty phone promises. If you use them, get everything in writing via email because their verbal information changes constantly. It is clear they prefer high-value properties; if your home is in the lower £500k range, expect to be treated as a low priority because there is not enough commission in it for them.
Their valuer initially overpriced my property just to win my instruction, but later their only solution was to suggest dropping the price by £25k to re-align to the "Guide" price. They relied almost entirely on lazy portal leads, focusing on ticking boxes with viewings while providing vague, useless feedback.
To make matters worse, they completely goofed up my Boxing Day launch by mistakenly slashing my price by a massive 4.4% instead of the agreed 2%.
Grace was helpful, but there are only 24 hours in a day for her to manage everything on her own. When Liza took over later, I saw some spark and potential, so out of goodwill I extended my contract by an extra two months. When they still failed to deliver and suggested yet another £50k drop, I terminated. Despite their errors and my extension, they showed zero corporate appreciation and rigidly enforced the 28-day notice period instead of waiving it.
Finally, do not fall for their boast about being part of the wider Sharman Quinney network. It is an empty sales pitch; I saw absolutely zero buyer traction or shared database help from those branches. Unprofessional from start to finish.
****UPDATE***
Following this review, the agent emailed me to deflect blame. He claimed the issue was my price expectations and even made an unrealistic, unprovable claim that he was 'likely' to sell the property for 10-15% over market value. In reality, they were nowhere close to achieving that. This type of dishonest communication perfectly mirrors my original experience; instead of taking accountability for poor service, he chose to be defensive, passive-aggressive, and rewrite the facts.
20th May 2026 (30 days ago)
L may
5
I recently sold through Hurfords and I could not thank them enough for all of their help and support! Poppy was extremely helpful, personable and no question was too much. Their recommendation for solicitors, Juno, allowed us to complete in under 2 months and it really took the stress off! Couldn’t recommend enough and will be using again in the future.
20th May 2026 (30 days ago)
A Vardaro
5
If only there were more than 5 stars available. Poppy went above and beyond the call of duty in a recent transaction with a mutual client. Hey ability to manage expectations, deal with complexities and get results is second to none. She carries so much passion, knowledge and expertise that simply can’t go unnoticed. Anyone who needs a fresh, dynamic and modern sales person NEEDS to speak to her!
20th May 2026 (30 days ago)
I Thorpe
1
We as a family had a very bad experience with Hurfords, would not recommend them at all. Please choose very wisely before you sell your house with these people. Read everything very very carefully as they change their mind from percentages and fixed fees !!!! Please be careful. If I could put no stars I would.
19th May 2026 (4 weeks ago)
All 3 Hurfords branches
J Shaw
5
I'd happily recommend Sharman Quinney to anyone looking for mortgage advisor. I used them to get a mortgage for purchasing my first house. Phil was extremely helpful and made the experience very easy. I had been left in the dark by another mortgage advisor which made the start of the already daunting experience even worse. Phil set me at ease, he made the effort to keep in contact and guide me through the whole process. He explained everything clearly and offered good advice wherever I was unsure. All while being a genuine and friendly guy who clearly cares about his client’s needs.
29th Sep 2022 (3 years ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
I Thorpe
1
We as a family had a very bad experience with Hurfords, would not recommend them at all. Please choose very wisely before you sell your house with these people. Read everything very very carefully as they change their mind from percentages and fixed fees !!!! Please be careful. If I could put no stars I would.
19th May 2026 (4 weeks ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
A Francu
1
Extremely disappointing experience with Hurfords Castor throughout my purchase process.
What should have been a straightforward communication chain turned into months of chasing, repeated follow-ups and broken promises of “we’ll call you back” that rarely materialised.
The most frustrating part has not even been the complexity of the transaction itself, but the complete lack of ownership and urgency despite the fact that my mortgage expiry date was clearly communicated multiple times.
I repeatedly found myself having to:
chase updates that were promised but never provided
follow up multiple times on simple requests
contact the office to find out who was even covering the file when the assigned agent was unavailable
ask several times for communications to simply be forwarded to the seller
At this stage of the transaction, with only days remaining before mortgage expiry, I still found myself struggling to get basic callbacks and confirmations.
Reading other reviews, I can unfortunately see that many people appear to have experienced very similar issues around communication and follow-through.
Buying a property is stressful enough without clients having to constantly manage the estate agency themselves just to keep momentum on the transaction.
I have attached asked the director to intervene at the end of January 2026. It is now May and I still haven't got any replies, nor witnessed any improvements in their client service.
5th Jun 2026 (14 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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